Front Desk Agent Jobs in Worcester, MA

Are you ready to step into a pivotal leadership role and make a difference in a dynamic workplace? Forrest Solutions is seeking a Lead Office Services Associate to join our team at a prestigious Financial Firm. This role is perfect for a professional with print production expertise who thrives in fast-paced environments and is eager to lead a team of 6-7 print and mail specialists. As the second-in-command onsite, you'll work closely with the Client Relations Manager (CRM) to ensure smooth operations, exceptional client satisfaction, and team excellence. Position: Lead Office Service Associate Location: Boston, MA 02116 Pay rate: $26 an hour Shift: Monday - Friday 8:30 AM to 5:30 PM Key Responsibilities: Lead and manage the print/mail team, delegating tasks and maintaining workflow. Serve as the point of contact for team and client needs, building strong rapport and trust. Assist the CRM in fostering team morale and creating a high-performing, supportive environment. Oversee print, scan, and copy jobs, ensuring quality control and timely delivery. Respond promptly to client requests and monitor email communications. Develop team members through cross-training and mentoring. Manage inventory, supplies, and vendor relationships to maintain operational efficiency. Adapt quickly to shifting priorities and ensure compliance with client protocols. Qualifications: 2+ years of management experience in a service-oriented, high-performance environment. Proven expertise in print production and operational oversight. Strong leadership, organizational, and communication skills. Ability to mentor, motivate, and manage a diverse team. Proficiency in Microsoft Office Suite and adaptability to various technologies. Detail-oriented with excellent multitasking and time management abilities. A bachelor's degree or equivalent professional experience is preferred. Take on this exciting challenge and play a critical role in delivering exceptional service while fostering team success. Note: Job functions and responsibilities may change as determined by management or Forrest Solutions. We are an equal-opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Worksite location Address is: 201 Jones Road, 5th Floor, Waltham, MA 02451 Work Schedule hours are from 8:30 a.m. to 5:00 p.m. There is underground parking at the worksite location and it is free! It is 5 days a week onsite. 1 hour lunch break. Fingerprinting is required for the selected candidate. Primary responsibilities will include the greeting of guests, vendors, job applicants and other visitors. Some administrative tasks which include: Handling emails from the main inbox and existing client communication follow ups by email correspondence. May be asked to arrange for conference room reservations or food deliveries or arrange for transportation services as well as answer incoming calls to a front desk. May also route incoming calls to appropriate parties. Pleasant communication skills and professional demeanor is critical. Seeking an individual who is reliable with excellent inter personal skill sets, a warm and inviting smile! High School diploma and relevant experience is required. Must be proficient in Microsoft Office Suite.

Are you a highly motivated, people-oriented professional with exceptional organizational skills? We are seeking a Receptionist for a well-established local insurance office, and this opportunity might be perfect for you! As the Receptionist, you will play a vital role as the first point of contact for the office to create a positive client experience. If you bring a warm, welcoming demeanor and a willingness to learn, this position could be a great match. Key responsibilities include: Answering and directing phone calls, as well as greeting visitors and staff. Keeping the reception area organized and managing the flow of clients. Providing assistance and administrative support to other staff members as needed. Requirements: Proficiency in Microsoft Office Suite Strong administrative and organizational abilities Excellent written and verbal communication skills A positive, resourceful attitude This Receptionist role is full-time, temp-to-hire in Holyoke with a pay rate range of $21.00 - $24.00 per hour depending on experience. Interested or want to learn more? Reach out or apply today!

Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025. Our end goal is simple: bigger ambitions, faster transformation, and extraordinary results. It's an exciting time to be a part of H&R Block! At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. A Typical Day... Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future. What you'll bring to the team... Answer phones and greet clients in a personalized, friendly, and inviting manner Match clients with the best-suited tax professional for their needs Schedule clients how they would like to be scheduled Help to ensure all clients needs have been met during service both in person, over the phone or virtually Maintain office cleanliness and organization of resources with team members Other duties as assigned Your Expertise: Experience working in a fast-paced environment Previous experience in a customer service environment Ability to multi-task Strong organizational and time-management skills Computer proficient with the ability to use Microsoft Office It would be even better if you also had... High school diploma or equivalent Sales/marketing experience Why Work for Us At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs. Employee Assistance Program with Health Advocate. Wellbeing program, BetterYou, to help you build healthy habits. Neurodiversity and caregiver support available to you and your family. Various discounts on everyday items and services. Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan. Click here to check out all available benefits. The Community You Will Join: At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team. You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other. H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you're looking to make an impact, H&R Block is the place for you. Sponsored Job

Worksite location Address is: 201 Jones Road, 5th Floor, Waltham, MA 02451 Work Schedule hours are from 8:30 a.m. to 5:00 p.m. There is underground parking at the worksite location and it is free! It is 5 days a week onsite. 1 hour lunch break. Fingerprinting is required for the selected candidate. Primary responsibilities will include the greeting of guests, vendors, job applicants and other visitors. Some administrative tasks which include: Handling emails from the main inbox and existing client communication follow ups by email correspondence. May be asked to arrange for conference room reservations or food deliveries or arrange for transportation services as well as answer incoming calls to a front desk. May also route incoming calls to appropriate parties. Pleasant communication skills and professional demeanor is critical. Seeking an individual who is reliable with excellent inter personal skill sets, a warm and inviting smile! High School diploma and relevant experience is required. Must be proficient in Microsoft Office Suite.

We are seeking a dynamic Administrative Assistant to join our clients team, located in beautiful Boston, MA. As the heartbeat of our operations, you'll play a pivotal role in supporting our consulting professionals, ensuring their productivity soars to new heights. What You'll Do: Be the ultimate productivity guru, handling administrative tasks like a pro (think travel arrangements, expense reporting, calendar management, vendor/client interactions, and more). Serve as the scheduling wizard for multiple individuals, expertly managing appointments, calendars, and meetings with finesse. Master the art of expense reports and invoice processing while assisting with other administrative processes to keep things running smoothly. Become a travel logistics guru, coordinating domestic and international trips with ease. Be the behind-the-scenes hero, organizing internal and external meetings, office events, and handling special projects with ease and efficiency. Keep the office running like a well-oiled machine, providing front desk reception and office operations backup coverage as needed. What You'll Need: High school diploma required; post-secondary education or Associate/Bachelor's degree preferred. A minimum of 3 years of relevant work experience as an administrative/operations assistant, preferably in a professional services environment. Fluent in MS Office (Word, PowerPoint, Excel, Outlook), travel, and expense reporting applications. Strong communication skills, both oral and written, with a professional demeanor and appearance. Impeccable attention to detail, dependability, and punctuality. A proactive self-starter mentality, capable of managing a wide variety of tasks and meeting deadlines. Experience working independently and as part of a team in a fast-paced, demanding environment. Why Join: Competitive compensation package with room for growth and advancement. Collaborative and supportive team environment. Opportunities for professional development and growth. A sense of humor is appreciated and encouraged! If you're ready to take your administrative skills to the next level and join a dynamic team where your contributions truly make an impact, apply today!

Who We Are: Notre Dame Health Care Center, deeply rooted in the heritage the Sisters of Notre Dame de Namur, is committed to the physical, spiritual, and emotional care of our residents. Located off the shores of Lake Quinsigamond within the woods of the Worcester Land Trust, we seek candidates committed to providing high quality and compassionate care to our residents within our Assisted Living and Long-Term Care Facilities. **Please note the hours for this position are Saturdays 8:00am-3:00pm and Sundays 2:00pm- 8:00pm Job Responsibilities: • Be a resource for residents and families with questions/issues. •Ensure residents, visitors, and guests are greeted in person and on the phone with a positive, professional and friendly manner. •Responsible for the daily open and close of the office. Ensure reception area is neat and clean, conference rooms are in order, and doors are locked each evening. •Answer all incoming telephone calls and directs the caller to the appropriate individual. Provide callers with information such as company address, directions, fax numbers, and website. •Assist with clerical duties such as photocopying, faxing, and collating. •Greet and direct all visitors to the facility. •Coordinate facility virtual fax system. Forward all incoming faxes to appropriate parties. •Maintain conference room schedules for corporate office. •Receive, sort, and forward all incoming mail. Stamp and prepare all outgoing mail. •Coordinate the pick-up and delivery of express mail services. •Distribute checks to employees and clients. Ensure all checks are properly signed out. •Process the daily deposit for accounts receivable. Ensure rent, transportation fees, donations and funds for individual programs and functions are credited to the correct cost centers. •Manage the ordering, receiving, stocking, and distribution of office supplies through Staples. •Assist with meeting set-ups, preparation and transcription. •Update office directory on an ongoing basis. •Work with campus nurses and managers to follow emergency protocol/procedures for resident emergencies. • Maintain key assignment log for employees, apartments and common areas. • Maintain front desk daily sheets for incoming and outgoing residents. • Assist with various administrative tasks as requested. PM17 Requirements: • General knowledge of Front Desk Receptionist procedures • Friendly and outgoing with ability to connect with a diverse group of people • Extremely efficient, organized and resourceful • Strong attention to detail • Shall be able to read, write, and speak English well enough to effectively communicate with patients and other staff members • Have knowledge of computer operations and proficiency in the use of basic word processing, data entry, and automated records • Front Desk Receptionist or office management experience a plus ** additional Per Diem shifts may available in our Assisted Living and Long Term Care Facilities. PI3a75c7ddfa34-26***********5

Fiducient Advisors provides tailored and personalized investment consulting services to clients such as retirement plan sponsors, endowments and foundations, private clients, and financial institutions. We operate with over 200 professionals nationwide, supporting our distinct purpose of helping clients prosper. The Middle Office Associate is responsible for the delivery and execution of the exceptional service provided to clients, custodian firms, money managers, and Consultants. Responsibilities: Onboard new clients and be responsible for completion of day-to-day operational tasks for Institutional OCIO, Discretionary Practice clients Lead complex and nuanced account set-ups for Institutional OCIO, Discretionary Practice clients Collaborate with Middle Office Operations Analyst team on the completion of subscription, redemption, and periodic KYC/AML document updates for Private Equity, Hedge Fund, and various other Alternative Investments Manage client money movements and account service tasks with their specific custodian, bank, or brokerage firm while abiding by the firm's compliance policies and procedures Maintain accurate and up-to-date Institutional OCIO, Discretionary Practice client records and activity logs to include but not limited to the CRM, trading systems, custodial websites, etc. Uphold internal and external client service standards by providing timely and accurate follow-up, proactive communication, and serve as a knowledgeable operations resource to the firm Research and promptly respond to internal and external client inquiries Assist with ad-hoc projects as directed by leadership Develop an understanding of Fiducient's core values and consulting team roles to best serve our clients Act as backup to Trade Operations team by executing trades for all client types, utilizing the firm's preferred trading system and other custodian-specific applets and paperwork abiding by the firm's compliance policies and procedures Assist Middle Office Associate team members who are off-site with pending client requests Required Education, Professional & Technical Experience Bachelor's Degree 1 Years of Investment Consulting or Financial Industry Experience Proficiency in Microsoft Suite Knowledge of Securities & Banking Transactions Essential Traits Thoughtful ability to establish rapport and build relationships. Exceptional communication in a public setting with notable writing and presentation skills. Adaptability when priorities shift and able to work independently. Sound judgment and problem-solving skills. Innovative, curious, and enthusiastic. Detail-oriented with a high level of accuracy and organization. Ability to cultivate and develop inclusive and equitable working relationships to support a sense of belonging. Passionate about working in an organization that values and promotes diversity, equity, inclusion, and anti-racism. Work Environment & Travel Requirements This role may travel up to 5% of the time for training and or business/events. This role offers a hybrid work model with three days in one of our professional office environments and two days remotely. Physical Job Expectations The physical job expectations described here are representative of those that must be met by an associate to successfully perform the essential functions of this job: Must be able to remain in a stationary position for up to 8 hours. Constantly operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information. The person in this position may at times need to move throughout the building to access different areas. Ability to move equipment weighing up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform their primary responsibilities. What We Offer (Summary Highlights) A workplace that welcomes authenticity and practices acceptance for what makes each of us different. We are committed to educating our team, growing as a firm, and taking intentional actions related to diversity, equity, belonging and inclusion. We strive to be active participants of change in and outside our industry. Paid Time Off Generous PTO with optional rollover Personal/Sick Time 10 Holidays with additional half days off for specific holidays throughout the year Summer Perks Bereavement Time -inclusive time off for a loved one, unborn child, or pet. Employer Paid Parental, Personal and Family leaves. Professional Development Day for eligible exams Work Life Convenience Benefits Exclusive Wellness Benefit Programs from VirginPulse, Care.com, Torchlight, Real Appeal, Peloton and more KindBody - Family & Fertility Assistance Wellness Reimbursement Program Professional Development Designation reimbursement Employee Referral Program Employee Resource Groups, Mentorship Program & New Hire Cohort 401K Plan with company match Cell Phone Reimbursement Program Fiducient Advisors is a CFA Institute DEI Signatory. As a signatory, we commit to six Code Principals that seek to drive DEI progress in a meaningful way that can be measured. The six principles focus on pipeline, talent acquisition, promotion and retention, leadership, influence, and measurement. Fiducient Advisors is an Equal Opportunity Employer that provides equal opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, genetic predisposition or carrier status, or any other characteristic protected by federal, state, or local law. The company is committed to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. It is expected that all employees are aware of this policy and that they create an environment that is sensitive and respectful to all individuals. We are committed to upholding a workplace that welcomes authenticity and practices acceptance for what makes each of us different. We are committed to educating our team, growing as a firm, and taking intentional actions related to diversity, equity, equality, belonging and inclusion. We strive to be active participants of change in and outside our industry.

Loring Advisory Group is a dynamic, multi-faceted wealth management firm based in Greenville, RI. We are seeking a professional and friendly receptionist who is interested in joining an established but growing firm dedicated to providing exceptional service to our clients. Applicants should possess exemplary interpersonal and organizational skills and display a genuine care for others. The ideal candidate should be intellectually curious, capable of working both independently and as part of a team, and comfortable working in an ambitious, fast-paced environment. You Will Answer, screen, and direct incoming phone calls, taking messages when necessary. Schedule and coordinate appointments for clients and team members. Assist with administrative tasks, including data entry, filing, and maintaining client records. Collaborate with team members to ensure seamless operations and client support. Provide general information about the firm's services and assist clients with inquiries. Support the compliance and confidentiality policies of the firm. We Offer Collaborative and Supportive Environment 100% Employer Covered Healthcare & Dental Plan 401k Match and Profit-Sharing Plan Company Sponsored Outings and Events Education / Tuition Assistance Programs Are You? Committed to the Highest Degree of Personal Integrity Experienced as a receptionist or in a similar administrative role, preferably in a financial or professional services environment Proficient in Microsoft Office Suite (Word, Excel, Outlook) and familiar with office equipment (e.g., printers, scanners) Detail Oriented & Thorough in Written and Verbal Communication Capable of Effectively Prioritizing Workload, Multitasking and Meeting Deadlines Adaptable and Resilient to Changing Needs of Clients and Our Team If you agree that you have the above qualities, you've likely got what we're looking for. There are no licensing requirements for this role; just a desire to help others and be part of a caring, motivated team. We are dedicated to the training and development of our teammates and eager to grow, both personally and professionally, together. Contact jobs@loringadvice.com today.

Our Dorchester academic client is hiring for a temporary receptionist. This assignment is expected to last until the end of January. Bilingual skills are not required but would be very helpful. Responsibilities Answering phones Data entry Greeting guests Handling general office and administrative tasks Qualifications Good interpersonal skills Strong written and verbal capabilities Excel experience a major plus If you are interested, please email or call 617-865-2358. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Title: Workplace Service Coordinator / Front Desk Coordinator Duration: 4 Months Pay:$18 Candidate must be able to commute to three sites (Boston, Burlington, Cambridge). Candidate will never be required to go to 2 separate sites in one day, however candidates would rotate who is staffed at each particular site Description: The Workplace Services Coordinator will report to the Workplace Services Associate Manager and will be responsible for the day-to-day operations for our Metro Boston sites. The Workplace Coordinator will work closely with our Our Company Desk, Facilities, and Meeting & Event leads to ensure smooth operations. Responsibilities include, but are not limited to: greeting employees and being the face of the office, issuing temp badges and visitor registration, moving furniture, assisting with catering set ups and clean up from events, gathering and managing lost and found items, conference room bookings and resets, mail program, office supply inventory. This position is fast-paced and requires a high level of customer service. Time management skills and experience with ticket management a must. Help make client a great place to work! Responsibilities: General upkeep of the offices. Assist with all facilities requests and vendors in Metro Boston, and coordinate access when needed Manage the setup of large meetings and events Ensure that facilities problems are identified and addressed quickly; work with, and ensure that building management is delivering quality services; deliver on all internal customer demands Facilitate daily deliverables for internal client's employees Requests, including furniture (tables, chairs, filing cabinets) replacements/needs and building requests (Temperature adjustments-HVAC, lighting, etc.) Manage and administer ticket submittals for Workplace Services Assist with all furniture deliveries and installs for office Assist with bulk packages when needed (moving to another location) Assist with overseeing snack vendor to ensure pantries are being stocked correctly Assist with overseeing day porter service for the office space Assist with office moves Assist local team as needed Required Skills/Experience: Minimum 2-3 years of related hands-on Facilities experience required Exceptional customer service/hospitality skills, both verbal and written Experience with inventory management, planning and executing internal moves, and space management Self starter; handles self with minimal supervision and is pro-active Ability to plan and organize work in the required areas Establish and maintain cooperative working relationships Proficient in Microsoft Office Suite and Google Docs as well as understanding various social media principles Must be willing/able to learn and use our internal *** software application Must have a great can do attitude and willingness to complete the job Must be able to comfortable lift at least 50lbs

We are hiring a Workplace Services Coordinator for the world's largest CRM provider! Location: Fully onsite - 3 days in Burlington, 2 days in either Cambridge or Boston. MUST be able to commute to all 3 locations. Parking is free in the Burlington office, and there are easily accessible train stations near the Cambridge and Boston offices. Duration: This is a contract currently through early March, with likelihood of extension. What you'll bring: 1+ year of customer-facing experience Ideal: prior experience in facilities or workplace services Ideal: experience with Slack, Salesforce, Google Suite, and Quip An outgoing, bubbly personality and exceptional communication and organization skills. What you'll do: Act as the face of our company, managing the front desk and interfacting with employees, guests, and vendors. Assist with badging and check-ins. Assist with all facilities requests and vendors in Metro Boston, and coordinate access when needed Manage the setup of large meetings and events Ensure that facilities problems are identified and addressed quickly; work with, and ensure that building management is delivering quality services; deliver on all internal customer demands Facilitate daily deliverables for internal SFDC employees Requests, including furniture (tables, chairs, filing cabinets) replacements/needs and building requests (Temperature adjustments-HVAC, lighting, etc.) Manage and administer ticket submittals for Workplace Services Assist with all furniture deliveries and installs for office Assist with bulk packages when needed (moving to another location) Assist with overseeing snack vendor to ensure pantries are being stocked correctly

Are you passionate about travel, events, and helping others create unforgettable experiences? Join our team as a Travel & Event Booking Specialist and turn your passion into a rewarding career! No prior experience is necessary-just bring your enthusiasm, and we'll provide the training and tools you need to succeed. What You'll Do: Book Travel & Events: Assist clients in booking air travel, hotels, car rentals, cruises, sporting events, concerts, activities, and travel insurance. Community Outreach: Connect with local communities, including wedding planners, college planners, hairdressers, and trade shows, to build relationships and expand your client base. Utilize Social Media: Leverage social media platforms to promote your services, attract new clients, and share travel tips and deals. Track Bookings: Use your own dedicated website to manage and track client bookings, ensuring seamless service and organization. What We Offer: Comprehensive Training: We provide free certification and daily Zoom training sessions on various topics to ensure you're fully equipped to thrive in your role. Mentorship: Benefit from the guidance of experienced mentors who are available to support you every step of the way. Flexible Work Environment: All you need is Wi-Fi and a computer or smartphone to get started. Work from anywhere and enjoy the freedom of a flexible schedule. Why Join Us? No Experience Needed: We're looking for motivated individuals eager to learn and grow. We'll teach you everything you need to know. Supportive Community: Join a team of like-minded individuals who share your passion for travel and events. Collaborate, learn, and celebrate successes together. Ready to embark on an exciting new journey? Apply today to become a Travel & Event Booking Specialist and start building the career of your dreams!

Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy. Responsibilities QUALIFICATIONS: High School diploma or equivalent required; College course work in related field helpful. Experience in a hotel or a related field preferred. Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests. Must be able to work with and understand financial information and data and basic arithmetic functions. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations An operational knowledge of Microsoft Office suite Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Holds an understanding of hotel products and guest services (i.e. lifestyle full service resort etc) Ability to participate in the creation of an enjoyable work environment RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service oriented manner. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Comply at all times with Aimbridge Hospitality policies standards and regulations to encourage safe and efficient hotel operations. Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a friendly and warm demeanor at all times. Maintain proper operation of the telephone switchboard and ensure that all Aimbridge Hospitality performance standards are met. Handle requests for information mail and messages in an efficient and courteous manner. Answer guest inquires about hotel service facilities and hours of operation. Answer inquiries from guests regarding restaurants transportation entertainment etc. Establish and maintain good communications and team work with fellow associates and other departments within the hotel. Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow rate quoting scenario. Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology. Have knowledge of and assist in emergency procedures as required. Handle check-ins and check-outs in a friendly efficient and courteous manner. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms. Use proper two-way radio etiquette at all times when communicating with other associates. As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel. Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds Access to back of house areas of the hotel and sensitive information Demonstrated ability to handle cash prepare and deposit cash drops secure and balance bank Interact and occasionally have unsupervised contact with guests and/or colleagues Access and control to sensitive areas in the hotel premises including Master Keys and/or guestrooms Storage/Liquor Room and secured file cabinets Drive safely on behalf of the company for business reasons Maintain a high level of trust and responsibility Represent the company with certain level of reputation and good character as well as exercise sound judgement Property Details Our Courtyard Worcester is the ideal destination whether traveling for business or leisure. Smartly appointed minutes from the DCU Center, Hanover Theatre and Worcester Polytechnic Institute, Courtyard Worcester boasts spacious guest rooms featuring plush bedding, large work spaces with Ergonomic chairs and complimentary WiFi. Guests can enjoy a fresh cup of Starbucks coffee and easy access to the latest news, weather and airport updates via our lobby GoBoard. Our newly renovated restaurant provides guests with healthy offerings in the morning, and evening dinner and cocktail service. We feature 700 square feet of flexible meeting space and offer event planning services from our knowledgeable Sales Staff. Guests can stay active at our 24-hour fitness center and indulge at our heated salt water indoor pool after a long day. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan

Job Details Experienced The Beatrice Hotel - Providence, RI Full Time High School $17.00 None Any Hospitality - HotelDescription The Front Desk Agent is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner, by checking guests in and out of the hotel. They provide a welcoming attitude and are proficient in all service questions and requests. Qualifications ESSENTIAL DUTIES AND RESPONSIBILITIES: Approach all encounters with guests and team members in a friendly, service-oriented manner. Maintain regular attendance in compliance with Beatrice standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include a clean, pressed uniform and correct nametag when working. Always comply with Beatrice standards and regulations to encourage safe and efficient hotel operations. Must always be attentive, friendly, helpful, and courteous to all guests, managers, and other team members. Register guests into the hotel in a prompt and courteous manner, using Beatrice Standards and up selling techniques to maximize room rates. Prepare for group check in and out and VIP arrivals; become informed of events/ functions in the hotel during the shift. Check guests out of the hotel; process customer payments according to established policies and procedures. Respond to guest requests promptly; promote hotel services, facilities, and outlets; provide guests with information such as local attractions and directions to increase satisfaction. Resolve minor guest complaints to the satisfaction of the customer; inform supervisor of major problems, complaints, disturbances, or unhappy guests. Book guest reservations or coordinate with reservation center. Handle departmental accounting of monies, receipts, guest accounts and other forms of credit; post all charges; complete cashier's report and prepare deposit. Balance bank daily per shift. Follow company policies and procedures. Complete all side work and cleaning duties per COVID standards. Confirm credit and payment method at check in and confirm full payment at check out. Review rooms inventory and House Count for availability and rates. Maintain and understand special guest- VIP programs. Conduct daily bank drop with a witness and according to standards. Run daily arrival report and identify any special requests. Always maintain a clean and organized work area. Maintain proper key control daily. Distribute faxes, packages, and mail to guests for delivery or inform guest of receipt as necessary. Block large group check ins and inform Housekeeping of any changes. Check with Supervisor prior to end of shift. Have thorough knowledge of outside venues and directions to each. Full understanding of the Front Desk system for all guest services. Perform other duties as requested by management. Attend meetings/training as required by management. Education & Experience: High School diploma or equivalent and some customer service experience preferred. Strong Computer skills and some financial knowledge required. Previous hotel experience preferred Physical Demands: Long hours sometimes required, including nights and weekends. Light work-Exerting up to 30 pounds of force occasionally, and /or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to be on your feet throughout the entire shift. Required Competencies Must be able to convey information and ideas clearly, both oral and written. Must work well in stressful, high-pressure situations. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems, as necessary. Must be effective at listening to, understanding, and clarifying concerns and issues raised by team members and guests. Must have the ability to assimilate complex information, data, etc. from disparate sources and consider adjust or modify to meet the constraints of a particular need. Must be able to prioritize departmental functions to meet due dates and deadlines. Must be able to work with and understand financial information and data, and basic arithmetic function.

Answer all emails and phone calls in a timely manner with a warm, inviting & professional tone. Respond to all customer requests and questions Respond to any guest concerns and ensure solutions are in the best interest of the guest and the restaurant. Demonstrate proper use of guest notes and reservations notes and ensure to communicate all guest information and requests. Communicate guest needs and necessary information including cancellations, changes, VIP reservations, and guest issues with guest relations supervisor and/or restaurant managers. Will have at least 1 year of prior restaurant experience, fine dining preferred Friendly, welcoming, and personable Basic knowledge of Microsoft Office Excellent written and verbal skills Comfortable in a high-volume, fast-paced environment Demonstrate a sense of urgency, attention to detail, and strong work and personal ethic

Job Description [For best results, please make sure that your resume is up to date with your current contact information; and that you submit an application with your resume.] WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S. A typical day at one of our front desks… As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the “heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls/requests and package/food deliveries. Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation. Here are just a few other responsibilities you will have throughout your day: You will ensure a smooth operation and service experience by effectively communicating with each of your team members, property management, and residents/guests. Follow property-specific systems to receive and sign for deliveries to ensure efficient delivery to residents. Facilitate contractor arrivals/departures and realtor/potential home buyer/renter visits. Advise and remind residents and guests of any appropriate rules and regulations established by the property management. Follow all property procedures for resident, guest, and vendor access. Promptly answer and complete all resident requests, phone calls, questions, or concerns. Look sharp in your supplied uniform. Enjoy interacting with the residents. We are looking for a candidate who works well by themselves and enjoys a fast-paced environment. Making eye contact and being welcoming is a must! Minimum of 1 year customer service experience is required. Experience in the hotel or hospitality industry is preferred. The pay is $18.00 to $19.00 per hour. We are currently hiring for afternoon, evening and overnight shifts. Check out our website at nfcam.com and join our Social Networks: ***************************************************** https://www.facebook.com/pg/NFC-Amenity-Management-***********77743/posts/?ref=page_internal ******************************************************* Benefits Weekly Pay! Paid training. Long list of discounts and benefits available to all employees. Cellphone and other reimbursements for some applicable positions. State required healthcare benefits available to qualifying employees in applicable areas. Medical, Dental, and Vision Coverage available to qualifying employees in applicable areas. Start earning generous paid time off as of your first day. Career Development: We have many training courses in our NFC University that you can take to further your career while working with us. Short-Term Disability Income offered to qualifying employees in applicable areas. We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. If we don’t contact you right away, your resume and information is still on file and can be considered for all open positions with the single application. At the time of this ad the pay for this position is $18-$20 per hour. Historically it pays $17-$19 per hour.

Job DescriptionBenefits: 401(k) 401(k) matching Dental insurance Free uniforms Paid time off Training & development Vision insurance Reporting to the Chief Operating Officer the Front Desk Receptionist will work closely with staff of Meryls Safe Haven supporting shelter sites in Worcester and will provide support to ensure efficient operation in the office environment. This role involves multi-tasking between front desk responsibilities and assisting staff as needed. Key Job Duties and Responsibilities Include: Manage the front desk by greeting families, answering phone calls, and perform general office duties, such as filing, data entry, and scheduling appointments Assist with administrative duties including correspondence, reports and presentations Utilize computerized systems for data entry and record keeping Provide excellent customer service to families and visitors ensuring sign in and sign outs Assist staff with tasks such as new family orientation, room checks, and completing documentation, as needed

The Role : KOS Services Inc. / Dental Dreams LLC in Worcester, MA is now hiring Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service. Who Are We : KOS Services Inc. / Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff. Benefits: Competitive compensation Benefits package includes: Medical & Vision Insurance Free dental treatment at our locations PTO 401K Responsibilities: Maintain a high level of customer service at all times Work as part of a team with emphasis on communication Schedule patient appointments per month and daily patient goals Answer phones and confirm appointments Greet and check-in patients Accurately verify dental benefits Maintain detailed patient records in a fast-paced environment Collect payments, co-payments, and deductibles Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Qualifications: At least 1 year of recent work experience - Required Customer Service experience Dentrix and/or Eaglesoft We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more! KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.