Front desk agent jobs in Wyoming - 78 jobs

We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.

Qualifications: 1. Minimum 14 years of age 2. Excellent communication, organizational, and people skills 3. Certified in First Aid and CPR for Professional 4. Meet all School District #25 qualifications Reports to: Aquatic Center Manager and/or Level 3 Head Staff Job Goal: To provide the public with information on current programs, rates, hours of operation, and assisting with their facility needs in a professional, positive and pleasant manner. Performance Responsibilities: Attends to students, staff and community patrons in a professional, positive and courteous manner. Primary duties include maintaining complete and accurate daily sign-in sheets, memberships, punch card accounts, swim accessory inventory and recording daily revenue. Distributes and assigns lockers to patrons - tracking missing keys and lockers needing repair. Keeps desk area, lobby, break room, and hall restrooms clean and orderly at all times. Completes secondary duties as time permits. Organizes lost and found items. Communicates with Shift Supervisor any concerns or problems with patrons. Performs and supervises general housekeeping for the RAC building as per daily checklist Reports observed maintenance concerns promptly for addressing by appropriate parties Performs any other duties as assigned Terms of Employment: Hourly - “At Will” Evaluation: The Aquatic Center Manager shall evaluate this position. Application Procedure: Apply Online

Full-time, Part-time Description Nestled right at the base of Jackson Hole Mountain Resort in Teton Village, a few miles from Grand Teton National Park and Yellowstone National Park, our 4-diamond hotels attract guests from around the world. Check out our top-rated restaurant, Spa and join our entrepreneurial, fun-spirited seasonal and year-round team! The Job As the Front Desk Agent, your friendly, energetic and professional personality will be the face of the arrival team. In this position, you will assist our guests with check-in, out and any request they have during their stay. Your standard response will become “yes, absolutely!”. The Offer* In return we offer our new Front Desk Agent: Competitive Medical Benefits Package and 401(k) Competitive Wages and Flexible Schedules Complimentary Fitness Center Access, Bus Pass, and Employee Shift Meal Discounts at our Spas, Spur Restaurant & Bar, and Retail Stores Discounts on Noble House Hotels & Resorts Room Rates Discounts on Ski Passes Shared Transferable Ski Pass Onsite Ski-in, Ski-out, and Ski Storage *Rules and restrictions apply to all employee benefits and perks Requirements To be successful as our new Front Desk Agent you: Good communication skills Are eager to learn and take pride in your work. Seek to work in a beautiful hotel where you constantly meet new people. Are reliable, have a flexible mind-set and like to smile. Previous hotel front desk and SMS computer experience recommended. Ability to resolve problems. Hotel Terra and Teton Mountain Lodge is part of Noble House Hotels & Resorts: a curated collection of 20 unique hotels around the USA, distinctly unique in location and soul. Our best performers are independent thinkers, get creative and make decisions without too many corporate SOPs. They tend to be goal-oriented, financially sound, with a fair amount of grit. We look for people with high integrity and a positive, flexible mindset. Our properties are not one-size-fits-all. And neither are our people. Live and work in a beautiful place with endless opportunities for world class recreation. Apply today! Employees must fulfill their performance standards for this position and comply with the policies, rules and procedures of Hotel Terra & Teton Mountain Lodge, including those set out in the employee handbook or otherwise communicated (verbally or in writing) to employees. The is intended to describe the general nature and work responsibilities of the position. The job description and duties of this position are subject to change, modification and addition as deemed necessary by Hotel Terra & Teton Mountain Lodge. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by Supervisors, Managers or other Hotel Terra & Teton Mountain Lodge officials. Salary Description $20 - $22 **DOE

Job DescriptionBenefits: 401(k) Company parties Employee discounts Flexible schedule Benefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities Monitor the maintain knowledge of hotel operations and activities Take reservations and answer questions via phone, email, and in-person Build rapport with guests and identify their needs through friendly conversation and open-ended questions Describe the features and amenities of guest rooms Ensure compliance with health and quality standards Qualifications Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Computer literacy Able to resolve issues with a customer-focused orientation Able to lift 30 pounds

Job DescriptionBenefits: Employee discounts Flexible schedule Free uniforms Opportunity for advancement Training & development Benefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation Potential housing available Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities Monitor the maintain knowledge of hotel operations and activities Take reservations and answer questions via phone, email, and in-person Build rapport with guests and identify their needs through friendly conversation and open-ended questions Describe the features and amenities of guest rooms Ensure compliance with health and quality standards Qualifications Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Computer literacy Able to resolve issues with a customer-focused orientation Able to lift 30 pounds

Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients' unique needs. HMC's core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication. When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly - Results. HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved. We are currently searching for a Front Desk Agent for the TRAVELODGE/PENNY'S DINER of CHEYENNE, WY. Why Work With Us? It's a fun company to work for! We recognize efforts and reward results Great benefits package, including industry leading 401K Promotional opportunities with a growing company Responsibilities Greet guests and manage check-ins and check-outs Handle reservations, cancellations, and room assignments Assist guests with questions, directions, and local recommendations Address and resolve guest concerns professionally Maintain accurate guest records and room key inventory Support front desk operations as needed Requirements: Experience with an IHG branded hotel highly desired Be able to manage time effectively, complete required tasks on time Knowledge of and ability to operate computer equipment and the reservations system. Education & Experience: High School diploma or equivalent required Stable work history required Strong understand of Microsoft Office products (Excel, Word, Outlook) Need to be a team player - if you like to work on an island by yourself, this won't be a good fit for you! Must be able to convey information and ideas clearly Must maintain composure and objectivity under pressure Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by guests HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients' unique needs. HMC's core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication. When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly - Results. HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved. We are currently searching for a Front Desk Agent for the Baymont by Wyndham/Penny's Diner in Rawlins, WY. Why Work With Us? It's a fun company to work for! We recognize efforts and reward results Great benefits package, including industry leading 401K Promotional opportunities with a growing company Responsibilities Greet guests and manage check-ins and check-outs Handle reservations, cancellations, and room assignments Assist guests with questions, directions, and local recommendations Address and resolve guest concerns professionally Maintain accurate guest records and room key inventory Support front desk operations as needed Requirements: Experience with an IHG branded hotel highly desired Be able to manage time effectively, complete required tasks on time Knowledge of and ability to operate computer equipment and the reservations system. Education & Experience: High School diploma or equivalent required Stable work history required Strong understand of Microsoft Office products (Excel, Word, Outlook) Need to be a team player - if you like to work on an island by yourself, this won't be a good fit for you! Must be able to convey information and ideas clearly Must maintain composure and objectivity under pressure Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by guests HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Employee Benefits and Perk Package: Cross training and Advancement opportunities Medical, Dental, & Vision Insurance coverage (full time only) Health & Flexible Savings Accounts (full time only) 401K with 6% match (full time only) Life Insurance (full time only) Long term Disability (full time only) Accident Insurance, Hospital Indemnity Insurance, and Critical Insurance (full time only) Generous paid time off, up to 128 hours after 90 days (full time only) Employee Discounts on merchandise, meals, fuel, rooms, & golf course Exclusive employee discounts through Perkspot Tuition Reimbursement Program (full time only); Up to 75% reimbursement for approved majors Employee Assistance Program through Headspace TITLE: Front Desk Agent I DEPARTMENT: Rooms REPORTS TO: Front Desk Manager PAY: Non-exempt; Hourly; $14/hr plus commission The Front Office Agent is to provide friendly, efficient registration and information to all guests, fellow employees, and visitors. Often a guest's first impression of a property is the result of the Front Desk Agent's skills and abilities. The position is challenging, varied and offers the opportunity to work flexible hours and meet many new people. Due to the 24/7 nature of our business, must be available to work any shift, including weekends or holidays, at Manager's request. Physical Demands: Work involves exerting up to 20 pounds of force occasionally or up to 10 pounds of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. This position requires standing for up to six hours at a time. Job Responsibilities: Welcome, check-in/check out and direct guests at arrival. Review all arrivals. Assist with guest concerns, requests, inquires, and reservations. Complete shift check list and necessary reports timely. Monitor guests accounts and room inventory. Always anticipate guest requests and offer options to meet and exceed their expectations. Maintain a professional image in appearance, attire, and conduct at all times. Adhere to hotel and departmental policies and procedures. Answer all phone calls within three rings. Return email and phone messages the same day. Communicate all information that is pertinent and necessary to the department head both verbally and in writing. Proficient in Microsoft Outlook, Microsoft Word and other computer programs. Excellent knowledge of Opera account management system, while utilizing Opera as an account/organizational tool; have a working knowledge of local and regional competition. Conduct all sales related interactions with the highest level of professionalism while maintaining specified GAHR standards. General Responsibilities: Attends departmental meetings. Implement process improvements and best practices. Adheres to appropriate standards of conduct, dress, hygiene, and appearance. Strictly adheres to the hotel's policy on Confidentiality and Ethics. To carry out any additional tasks and projects as requested by the Front Office Manager. Competencies & Skills Essential: Accountability Ethics/Integrity Winning Attitude Superior Customer Service and Communication Skills Desirable/Preferable: Embraces Change Strategic Thinker Learning and Continuous Development Teamwork/Team Player Personality Traits Essential: Confident Self-Motivated Good Organizational skills Outgoing & friendly Desirable/Preferable: Creative Sense of Humor Energetic Knowledge & Language Essential: Strong communications (telephone and in person). Intermediate to advanced computer proficiency Basic knowledge of hotel operations Desirable/Preferable: Basic working knowledge of OPERA /PMS systems Additional languages Education & Experience High School Diploma or equivalent Prior cash handling experience preferred Prior hospitality/customer service experience preferred

Job Description Are you a friendly and organized individual looking to start a career in the hospitality industry? Arbuckle Lodge in Gillette, WY is currently seeking a Front Desk Agent to join our dynamic team. As a Front Desk Agent, you will be the first point of contact for our guests and will play a crucial role in providing exceptional customer service. Responsibilities: Greet and check-in guests with a warm and friendly attitude Answer phone calls and provide information about hotel services and amenities Process payments and maintain accurate records Handle guest requests and concerns in a professional manner Assist with reservations and room assignments As a Front Desk Agent, you will have the opportunity to interact with guests from all walks of life and ensure that they have a memorable and enjoyable stay at Arbuckle Lodge. Your attention to detail and ability to multitask will be key in providing efficient and personalized service to our guests. Qualifications: Previous customer service experience preferred Excellent communication and interpersonal skills Ability to work well under pressure and in a fast-paced environment Strong organizational skills and attention to detail Flexibility to work evenings, weekends, and holidays If you are passionate about hospitality and enjoy interacting with people, we want to hear from you! Join our team as a Front Desk Agent at Arbuckle Lodge and embark on a rewarding career in the hotel industry. About Us: Arbuckle Lodge in Gillette, WY is a family-owned and operated hotel that offers comfortable accommodations and exceptional customer service. We take pride in providing a welcoming atmosphere for guests to relax and enjoy their stay. At Arbuckle Lodge, our dedicated team works together to create a memorable experience for every guest. Come be a part of our hospitality family and help us continue to exceed expectations! #hc46746

Join our team where Healthcare is reimagined! We are looking for a Front Desk Receptionist to join our team. We are an established practice that is continually growing. Work with our well-respected group serving the community for many years. Whether starting your career or looking to share your knowledge with others, we are the place for you! What makes us different? While working at our Company, you will enjoy great perks, such as a great Monday thru Friday work schedule (no weekends), excellent benefits package, and PTO. We strive to maintain an environment where our employees can grow and further their skills and careers while being a part of a strong team. Responsibilities: Greeting patients Obtaining and documenting patient demographic information Collecting copays and balances Scheduling follow-up appointments Qualifications: High School Diploma or GED is required Ability to thrive in a fast-paced environment Excellent customer service and computer skills Strong verbal and written communication skills Friendly, personable demeanor Detail oriented Ability to multi-task One year of patient-facing customer service is preferred but not required We are committed to a diverse and inclusive workplace. The Company is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or another legally protected status.

Night Auditor/Front Desk Agent Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients' unique needs. HMC's core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication. When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly - Results. HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved. We are currently searching for a Night Auditor/Front Desk Agent for the Travelodge/Penny's Diner of Bill, WY. Why Work With Us? It's a fun company to work for! We recognize efforts and reward results Great benefits package, including industry leading 401K Promotional opportunities with a growing company Requirements: Proven experience as a Night Auditor or in a similar hospitality role Strong customer service and communication skills Excellent math and problem-solving abilities Proficient in Microsoft Office and hotel reservation systems Detail-oriented with strong multitasking and time management skills Ability to stay calm and professional under pressure Available to work overnight shifts Education & Experience: High School diploma or equivalent required Stable work history required Night Audit Responsibilities Check in guests, answer phones and take reservations Respond to guest complaints, requests and emergencies Process invoices, post checks to vendors and distribute employee checks Reconcile accounts Balance the cash drawer and log receipts Investigate and resolve out-of-balance accounts Keep accurate financial records and ledgers Help prepare for forecasts and audits Front Desk Agent Responsibilities Handle guest check-ins, check-outs, room assignments, and special requests Take, modify, and cancel reservations according to hotel policies Follow proper credit and cash handling procedures Resolve guest concerns and assist with customer inquiries; provide information about hotel services and local attractions Maintain key inventory and request re-keying as needed Verify accuracy of guest registration and payment details Perform additional duties as assigned by the General Manager HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Ensure lobby is kept clean and amenities are full at all times

At Wyoming Dental, our top priorities are comfort, convenience, and confidence. You'll be greeted by familiar faces, all of whom have one goal in mind - provide happy, healthy smiles that our patients' love! The team at Wyoming Dental possesses years of expertise, practice and passion providing families and children with unmatched dentistry in Wyoming, MI. We offer patients a wide range of comprehensive services and make smiles brighter and healthier with each service provided. Our team has spent years providing children and families with safe, effective treatments and care. We specialize in a wide range of dental services including general, emergency, cosmetic and restorative dentistry. With a brand new office and updated equipment, our team is devoted to cultivating long-lasting relationships with every patient. To learn more about our office, check out our website here: ********************* Our dental front office associates are the heart of our practice - they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care. By joining our team, you will have: Work-Life Balance: (Tuesday-Thursday 7:30AM-5:00PM, Friday 7:30AM-3:00PM, with alternating Mondays from 9:00AM-5:00PM ) Time Off: Up to 3 weeks PTO + 8 Paid Holidays (PTO rolls over!) Parental Leave: Up to 3 weeks paid 401(k) Match Health Benefits: Medical, dental, vision, HSA & FSA + earn up to $2,000/year when selecting our quality care plans Employee Assistance Programs: Free 24/7 support for personal, financial & legal issues CE & Growth: SPEAR access + continuing education Wellness Perks: $28/month gyms, 12K+ on-demand workouts when selecting our quality care plans Pet Insurance: Flexible plans + 24/7 telehealth for your pet Compensation: $20-21/hr Key Responsibilities Build and maintain productive schedules for our doctors and hygienists Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment Assist patients with understanding their treatment plan and increase dental case acceptance Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary Qualifications: Customer service experience Dental office experienced (preferred) Additional Information: We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Working Environment & Physical Requirements Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.

At Wyoming Dental, our top priorities are comfort, convenience, and confidence. You'll be greeted by familiar faces, all of whom have one goal in mind - provide happy, healthy smiles that our patients' love! The team at Wyoming Dental possesses years of expertise, practice and passion providing families and children with unmatched dentistry in Wyoming, MI. We offer patients a wide range of comprehensive services and make smiles brighter and healthier with each service provided. Our team has spent years providing children and families with safe, effective treatments and care. We specialize in a wide range of dental services including general, emergency, cosmetic and restorative dentistry. With a brand new office and updated equipment, our team is devoted to cultivating long-lasting relationships with every patient. To learn more about our office, check out our website here: ********************* Our dental front office associates are the heart of our practice - they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care. By joining our team, you will have: * Work-Life Balance: (Tuesday-Thursday 7:30AM-5:00PM, Friday 7:30AM-3:00PM, with alternating Mondays from 9:00AM-5:00PM ) * Time Off: Up to 3 weeks PTO + 8 Paid Holidays (PTO rolls over!) * Parental Leave: Up to 3 weeks paid * 401(k) Match * Health Benefits: Medical, dental, vision, HSA & FSA + earn up to $2,000/year when selecting our quality care plans * Employee Assistance Programs: Free 24/7 support for personal, financial & legal issues * CE & Growth: SPEAR access + continuing education * Wellness Perks: $28/month gyms, 12K+ on-demand workouts when selecting our quality care plans * Pet Insurance: Flexible plans + 24/7 telehealth for your pet Compensation: $20-21/hr Key Responsibilities * Build and maintain productive schedules for our doctors and hygienists * Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients * Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing * Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment * Assist patients with understanding their treatment plan and increase dental case acceptance * Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices * Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary Qualifications: * Customer service experience * Dental office experienced (preferred) Additional Information: We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Working Environment & Physical Requirements Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times. Qualifications Additional Information

Night Auditor/Front Desk Agent Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients' unique needs. HMC's core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication. When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly - Results. HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved. We are currently searching for a Night Auditor/Front Desk Agent for the Travelodge in Guernsey, WY. Why Work With Us? It's a fun company to work for! We recognize efforts and reward results Great benefits package, including industry leading 401K Promotional opportunities with a growing company Requirements: Proven experience as a Night Auditor or in a similar hospitality role Strong customer service and communication skills Excellent math and problem-solving abilities Proficient in Microsoft Office and hotel reservation systems Detail-oriented with strong multitasking and time management skills Ability to stay calm and professional under pressure Available to work overnight shifts Education & Experience: High School diploma or equivalent required Stable work history required Night Audit Responsibilities Check in guests, answer phones and take reservations Respond to guest complaints, requests and emergencies Process invoices, post checks to vendors and distribute employee checks Reconcile accounts Balance the cash drawer and log receipts Investigate and resolve out-of-balance accounts Keep accurate financial records and ledgers Help prepare for forecasts and audits Front Desk Agent Responsibilities Handle guest check-ins, check-outs, room assignments, and special requests Take, modify, and cancel reservations according to hotel policies Follow proper credit and cash handling procedures Resolve guest concerns and assist with customer inquiries; provide information about hotel services and local attractions Maintain key inventory and request re-keying as needed Verify accuracy of guest registration and payment details Perform additional duties as assigned by the General Manager HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Description: About Us Crystal Creek Hospitality is a collection of independently spirited and branded hotels focused on remarkable hospitality ™. We see every day as an opportunity to enrich the lives of our employees, guests, and communities. Our vision, mission, values and commitments are at the core of every decision we make and every person we hire. No heroes, no egos-just a diverse group of individuals with solid relationships built on a foundation of trust that honors our employees, guests, and investors. Our Values We Engage and We Listen We Care and We Own We Provide and We Ensure We Appreciate and We have Fun JOB SUMMARY The night auditor will be responsible for closing out and rolling the dates in all systems that support hotel operations. They will have a dual role as a Front Desk Agent and Auditor. JOB DUTIES 1. Night Audit - Perform nightly audits of the POS and PMS. This includes carefully scrutinizing transactions, making notes for managers, posting room rates, closing and rolling dates and closing and securing closed hotel areas. 2. Front Desk - Responsible for overall guest service including, but not limited to, resolving guest complaints, check-ins, check-outs, room upgrades and moves, handling maintenance, housekeeping requests, answering and directing phone calls and retail store sales. 3. Concierge - Manage guest experience by informing guests of various activities and dining around the area. Booking any activity or reservations as requested by the guest. 4.. Watch for safety hazards and report them immediately to your Department Supervisor. RESPONSIBILTY 1. Time management. 2. Attention to detail. 3. Maintain integrity at all times. 4. Make decisions/Resolve problems. 5. Work well with guests and co-workers. 6. Understand and maintain the standards, values, goals and vision of the hotel. 7. Display a “Guest First” attitude. 8. Overnight Shift requires staff to remain awake at all hours at the night. MINIMUM REQUIREMENTS Education: High School graduate or GED certificate, with an aptitude for math. Experience: Previous hotel front desk and PMS computer experience a plus. Other skills: Basic computer skills a must. Must be able to work well with others and be detail oriented. Must be able to work alone and over night shifts. Requirements: PHYSICAL REQUIREMENTS 1. Lifting and Carrying up to 25 Pounds 2. Walking 3. Standing 4. Sitting 5. Carrying 6. Driving Employees must fulfill their performance standards for this position and comply with the policies, rules and procedures of The Cloudveil, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees. The is intended to describe the general nature and work responsibilities of the position. This job description and duties of this position are subject to change, modification and addition as deemed necessary by The Cloudveil. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers or other hotel/company officials.

Fremont Counseling Service is seeking a full-time Receptionist / Front Desk Staff in our Riverton, Wyoming location. Office hours are Monday through Friday 8a-5p, however, covering during absences in the Lander office will periodically be required. We work with purpose toward shared goals and give our best to those we serve - we make a difference. Fremont Counseling Service is a small team of dedicated individuals that have a passion for helping others. Our organization is a CARF accredited, private, non-profit, outpatient, community mental health and substance use disorder treatment center that has been serving rural Fremont County since 1959. This position is responsible providing a welcoming environment to clients, visitors, and staff and for tasks such as scheduling/rescheduling appointments by phone or in person; checking clients in/out for appointments, scheduling appointments, making appointment reminder calls; sending paperwork by email to prospective clients; managing client documents and charts, filing (paper and electronic); accommodating visitors; answering general informational questions; providing clerical support to service staff, and other duties when requested or assigned. Abilities Able to multi-task Excellent customer service skills Excellent phone skills Working knowledge of Microsoft Office and Google Workplace (Docs, Sheets, Gmail, Chrome) Attention to detail Able to master tasks required in electronic health record Able to use basic business equipment (computer, printer, fax machine, copier, scanner, etc.) Must be proficient working with laptop and desktop computers. Minimum Qualifications High School diploma or equivalent. Associates degree preferred. 2-4 years customer service and/or front desk experience, preferably in a medical office setting. We see our differences as strengths and use them to build up and support a cohesive and unified team. Compensation: $33,176 - $35,266 annually, plus benefits based on qualifications and experience. Benefits include: Employer funded retirement contribution (5% of annual salary); health insurance (medical, dental, and vision ; employee pays 20% of premiums); company paid term life insurance, long term disability insurance, professional liability insurance; generous paid time off; and eleven paid holidays. How we show up matters - we hold ourselves and each other to a higher standard - we own our impact. For questions, feel free to contact: Wendy White, Human Resources Director at ****************** Fremont Counseling Service: ********************************** Fremont Counseling Service is an at-will employer, has a drug, alcohol, and nicotine-free workplace policy. FCS is an Equal Opportunity Employer.

Job DescriptionBenefits: Free uniforms 401(k) Flexible schedule Must be available weekends, and holidays. Reliable transportation required. Provides guests with excellent customer service while being an active being an active member of an award-winning team! We are looking for someone who is interested in building upon or creating a long-term career in the hospitality industry. With room for career development and growth in a quickly advancing hotel management company, we welcome anyone who is eager to learn and has a knack for customer service! Checks guests in and out of the hotel positively and professionally. Follows established protocols in the operation of the hotel. Maintains coffee bar and breakfast buffet in the morning. Operates washing and drying machines and folds laundry. Cleans public areas. Provides safety and security for the hotel and its guests. Will also act in a sales role to book rooms and events. Follows the hotel key control procedures at all times. Is familiar with the hotel emergency plan and is able to confidently partake in emergency training procedures. Observes guest and hotel confidentiality procedures. Uses the hotel safe lifting procedures. Reports all incidents and injuries to the appropriate supervisor. Wear uniform at all times while on duty. Ensures that there is a front desk staff member to attend to the hotel at all times.

DUTIES AND RESPONSIBILITIES: Responsible for providing documentation for the finance department. Follow all policies and procedures. Ensure proper room allocation. Register and check guests in. Confirm relevant guest information. Verify guest's payment method. Verify and imprint credit cards for authorizations. Issue room keys and direct guests to their rooms. Maintain clear and accurate records of guest room bookings. Compute all guest billings, accurately post charges to guest rooms and house accounts. Receive and transmit messages for guests. Retrieve mail, packages, and documents such as faxes for guests. Listen and respond to guests queries and requests both in-person and by phone. Provide accurate information about local attractions and services. Communicate with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests. Complete and maintain any incident reports, daily activity reports or other requested by management. Close guest accounts and check guests out. Review account charges with guests during the check-out process. Process accurate payment of guest accounts. Inform housekeeping when rooms have been vacated and are ready for cleaning. Monitor visitors to the hotel. Enforce rules and policies of the hotel. Maintain a neat and orderly front desk and reception area. Practice and always maintain confidentiality Attend all mandatory meetings All other duties assigned REQUIREMENTS: Ability to read, write, and speak English clearly. Must be able to walk and stand for long periods of time (up to 8 hours) Must be dependable, reliable, and able to work alternating shifts including peak hours, promotions, holidays, and weekends Must be 18 at time of hire. Must be able to demonstrate their US work authorization during the employment verification process. Must be able to pass a background investigation. Must be able to pass a pre-employment Drug Test. Must have a valid Wyoming Driver's License Must be able to obtain and maintain a Gaming License. EMPLOYEE BENEFITS: Health Insurance: Employee is eligible to apply within 60 days of initial hire. Delta Dental and VSP Vision Insurances: Employee is eligible to apply within 60 days of initial hire. Retirement plan with a 4% match, must complete 90-day probation period. Vol Life Insurance, employee is eligible to apply for additional coverage 31 days of initial hire. Employer Paid Basic Life Insurance Employer Paid Short Term Disability Employer Paid Long Term Disability Northern Arapaho Enterprises II and all subsidiaries follow Indian Preference in hiring and retention per federal law. You must be able to pass a drug screen with negative results (non-safety sensitive positions will not be tested for cannabis) . Employees are expected to know existing Wind River Hotel & Casino policies and know to refer to those policies when necessary.