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Front desk associate jobs in Ann Arbor, MI

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Front Desk Associate
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Front Desk Representative
Data Entry/Receptionist
Office Assistant
Front Desk Attendant
  • Front Desk Representative

    Gulla CPA

    Front desk associate job in Troy, MI

    Gulla CPA is a rapidly growing CPA and advisory firm dedicated to delivering exceptional client service. We are looking for an Admin / Front Desk professional who will serve as the first point of contact for clients, visitors, and callers. This role is essential to maintaining the smooth operation of the office and ensuring every client interaction reflects the professionalism and service standards of Gulla CPA. Role Summary The Admin / Front Desk team member ensures that every client, visitor, and caller receives friendly, prompt, and professional support. This position supports daily office operations, assists with administrative tasks, and helps the team stay organized during a period of rapid company growth. Key Responsibilities 1. Client and Visitor Interaction Answer incoming phone calls promptly and professionally, directing them to the appropriate team members Greet clients and visitors warmly upon arrival and ensure they feel welcomed Manage client check-ins and assist with meeting coordination and logistics Represent Gulla CPA with a positive, professional, and service-oriented attitude 2. Administrative Support and Daily Operations Perform daily administrative tasks including scanning, copying, filing, and organizing documents Handle all incoming and outgoing mail, packages, and deliveries Support scheduling, appointment coordination, and meeting preparation as needed Maintain office supplies, ensuring the workspace is well-stocked, organized, and operating smoothly 3. Communication and Coordination Act as a primary communication link between clients and staff Record accurate messages and deliver them promptly to the appropriate team members Assist the Super Admin and Operations team with document collection and basic client coordination Maintain strict confidentiality and professionalism when handling sensitive or private information Qualifications Previous experience in an administrative, front desk, or customer-facing role Strong communication and interpersonal skills Professional, friendly, and polished demeanor Ability to multitask, prioritize, and stay organized in a fast-paced environment Basic computer skills, including proficiency with email, calendars, and office software Dependable, punctual, and committed to high-quality client service What We're Looking For Someone who enjoys helping people and creating a welcoming environment A professional who can represent the brand well, whether answering phones, greeting clients, or supporting the team A reliable team member who keeps the office running smoothly Someone who thrives in a growing company and is ready to support day-to-day operations What We Offer A role where your work makes a real impact on the success of the firm A collaborative culture that values reliability, initiative, and growth Competitive compensation based on experience PTO, holidays, 401(k), and health insurance for full-time employees A chance to grow alongside a firm that's scaling nationally Who We Are at Gulla CPAs & Advisors Since 2019, Gulla CPA has grown from a humble local firm to a trusted financial partner serving business owners across the U.S. and internationally. Our Mission: To empower business owners with financial clarity and proactive strategies so they can take control of their financial journey. We're a dynamic CPA and advisory firm offering: Accounting Tax Compliance Tax Advisory & Consulting Fractional CFO Services Ready to be the person who keeps everything running smoothly? Apply today and help us build something extraordinary.
    $23k-30k yearly est. 2d ago
  • Data Entry Keyers (Administrative and Support and Waste Management and Remediation Services)

    Mercor

    Front desk associate job in Southfield, MI

    Mercor is recruiting **Data Entry Keyers who work in the Administrative and Support and Waste Management and Remediation Services** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Data Entry Keyers. Applicants must: - Have **4+ years full-time work experience** as a Data Entry Keyers. - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U. S. -based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**
    $24k-33k yearly est. 60d+ ago
  • Office Assistant

    Oakland Family Services 3.9company rating

    Front desk associate job in Pontiac, MI

    Schedule: Full-time Monday-Friday from 9am-5pm Want to be a DIFFERENCE MAKER? Join our team and BUILD BRIGHTER FUTURES. WHY WORK FOR OAKLAND FAMILY SERVICES? We know that in order for you to do your best work and meet our mission, you must be able to be your best self. At Oakland Family Services (OFS), we care about our staff as people first. We treat our team members like family and understand the importance of their families at home. We recognize the significance of flexibility and work/life balance. We also know that your success…is our success. That's why OFS not only honors the talent and experience you bring; we actively seek to develop it. Oakland Family Services has proudly been named a Top Workplace for over ten (10) years in a row, voted on by our own staff. We offer a warm, engaging, equitable, supportive, and inclusive work environment. ABOUT OAKLAND FAMILY SERVICES Oakland Family Services is a private, non-profit service organization serving our community and building brighter futures for more than 100 years. We proudly offer a continuum of prevention, education and treatment services that span the human life cycle. OUR MISSION: Providing individuals and families the opportunity to build brighter futures. OUR VISION: Communities of thriving individuals and families. Between our strong commitment to our mission and a workplace culture that puts our staff first, we enrich the lives of those we serve, strengthen families, and build brighter futures for those we serve and those we employ. WHAT'S IN IT FOR YOU? Competitive compensation. Comprehensive medical, dental, prescription, and vision coverage. Flexible Spending Accounts and HSA options. Retirement plan with a company match. Long-term disability insurance. Voluntary short-term disability. Life insurance and AD&D. Malpractice insurance. Paid time off benefits, including generous vacation, sick, personal, and bereavement days. Twelve (12) paid holidays, including a floating holiday of your choice! Annual pay increases, as approved. Employee assistance program for you and immediate family. Network of support for your health & well-being. Verizon cellular plan discount. Mileage reimbursement at the IRS rate. Loan forgiveness programs. PLUS... Commitment to diversity, equity, inclusion, and belonging. Family friendly practices and support. Flexible work schedules, as appropriate. Hybrid and virtual work options, as appropriate. Highly robust and comprehensive onboarding and training program. Paid professional development. Free online trainings that count toward continuing education credits. Employee assistance programs. “Dress for Your Day” approach to dress code. Financial literacy education and workshops. Collaborative annual performance appraisals. “Dollars for a Difference program for clients and staff in need. And more! *Some benefits applicable to regular, full-time employees only. WE KNOW CULTURE MATTERS… We spend many hours of our day working. Workplace culture affects our well-being, how we feel about coming to work, and how we perform . Oakland Family Services prioritizes having a healthy, inclusive, equitable, and effective workplace culture. That's why we proudly have twelve (12) defined cultural value statements that dictate how we operate. Cultural values are embedded into all we do and how we do it! …MORE ABOUT OUR AWARD-WINNING CULTURE Our CEO wants to get to know staff personally and has an open-door policy. She hosts regular staff lunches and townhalls to answer questions. Open, honest, and transparent communication is celebrated. We practice giving the benefit of the doubt. We believe that feedback is the breakfast of champions! That's why we have a staff suggestion program. We want our team members to feel valued. That's why we have a staff recognition program. Having FUN is an important part of the job! We love hosting events such as staff recognition celebrations and luncheons , road rallies, seasonal parties, food truck lunches, ice cream days, surprise giveaways, spirit weeks, Bring Your Child to Work Day, cook off/bake off contests, and more. ABOUT THE OPPORUNITY/WORK Incumbents will perform the tasks of a general clerical position. This includes a variety of word processing duties, individual reception and accounting, compiling and filing of case records, operation of the Agency telephone system and use of duplicating and other office equipment. Members of the clerical staff of the Agency give clerical service to the individuals, clinicians and support services to the professional operations of the Agency. This position reports to the Supervisor of Clerical Operations. Basic word processing, producing documents from such areas as case records, correspondence, schedules, reports and charts. Acquire and maintain a working knowledge of the agency Electronic Health Records. Compiles and maintains case records for Treatment Services (both Day One and Specialized Services for Youth), maintains appropriate chart protocols Provides customer service to ensure persons being served are provided welcoming environment, are directed appropriately and their needs are met with satisfaction. Compiles and monitors statistical information and conducts other daily routines as may be required. Operates office machines, fax machines and performs other similar work as assigned. Operates the telephone system which includes taking and distributing messages to key personnel throughout the Agency. Establishes and maintains good relationships with internal and external customers. Welcomes and directs any persons coming to the agency, provides information and conveys messages as appropriate and informs staff of the arrival of clients or visitors. Develops a basic knowledge about the Agency, the services offered and the responsibilities of key personnel. Work within multiple different Electronic Health Records (ie. ODIN, Carelogic, EMRs of Certified Community Behavioral Health Clinics for which OFS is a Designated Collaborating Organization) to assist staff in tasks included but not limited to; rescheduling clients, collecting copays, appointment reminders, updating client information, and uploading paperwork. Assist in collecting drug screens for Treatment Services clients and pre-hire agency staff. Responsible for incorporating principles of diversity, equity and inclusion in work processes and in job functions. Responsible for promoting a feeling of welcoming, belonging, and acceptance to all clients and staff. Participate in required trainings in accordance with the requirements of state of Michigan licensure, funders, OCHN and the MDHHS Medicaid provider manual. Attend OFS required meetings, weekly department meetings, trainings and supervision scheduled. Other duties as assigned. Does this Describe YOU? High School graduate or equivalent. Includes training in word processing, typing, communications and general office procedures. Knowledge of Microsoft Office software. Computer skills preferred, including data entry and use of electronic records. Strong customer service skills and experience. Selected candidates for this position must possess a sensitivity to the diversity of the agency's service population including (but not limited to) differences of culture, race, religion, gender, sexual orientation and socioeconomic. Special abilities and skills necessary to perform the required tasks and that best meet the needs of the agency also will be considered. There may be some standards above that may be waived when compensating specifications or circumstances exist.
    $21k-29k yearly est. 4d ago
  • Front Desk Agent

    Huntremotely

    Front desk associate job in Ann Arbor, MI

    What you will be doing Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. Promptly, accurately and efficiently know how and where to post all charges. Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often. Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly. Review any reservations with special requests and work to block rooms accordingly. Have knowledge of hotel rates, discounts and how to handle each. Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.
    $26k-31k yearly est. 1d ago
  • Front desk

    Guardian Dentistry Partners

    Front desk associate job in Plymouth, MI

    Fulltime $19-$23. We are looking for a dynamic, experienced Front Desk to join our fast-growing team. We are looking for an office professional with a friendly attitude and strong organizational skills to serve as our front desk receptionist. In this position, you will greet patients entering the office and create the ultimate patient experience while they wait to see the Dentist or Hygienist. In addition, you'll be responsible for answering and managing the phones, scheduling the Doctor(s) and Hygienist schedule of patients. The office is fast paced and requires multitasking. We offer great benefits and vacation time. We pride ourselves on providing a safe and welcoming atmosphere. If you enjoy people and are committed to doing excellent work, then we want to hear from you. Primary Job Responsibilities: Helps Completes daily insurance verifications for all scheduled patients Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit. Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone Confirm all future appointments Assist patients with billing questions Submit Insurance Claims with proper attachments and narratives. Follow-up with unscheduled recare/treatment appointments. Qualifications: 2-3 years experience preferred Dentrix experience preferred Outstanding professionalism, high moral standards, and a self-motivated work ethic Strong communication and interpersonal skills to build trusting relationships with your co-workers and patients Driven personality to want to strive to be the best in your profession and provide the best care for our patients. Compensation & Benefits: Hourly Rate $19-$23 based on qualifications Paid Vacation & Paid Holidays 401k Program: with matching contributions Benefits: (offered at 30 hours or more) Competitive health, dental, and vision plan Life Insurance and Disability Insurance Flexible Schedules FLSA Status: Non-Exempt We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.
    $19-23 hourly Auto-Apply 60d+ ago
  • Front Desk Agent - Part Time

    Arbor Lodging 3.5company rating

    Front desk associate job in Troy, MI

    Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Front Desk Agent is the first person who greets guests when they walk into the hotel. They are responsible for distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints. Duties & Responsibilities: Greet and register guests in a friendly manner Assist in taking reservations, pre-registrations, and room blocking Assist large groups upon arrival Assist guests in finding dining, shopping, and other "hidden gems" nearby Be the first to handle and resolve guest issues Process payments according to procedure Upsell additional facilities and services Performs all check-out tasks Ensure all cash, checks, and credit card balances at the end of each shift Answer questions and cater to any guests needs Communicate internally with other departments when necessary to resolve a guest concern or request Additional tasks may be assigned at any given time Requirements Qualifications: High school Diploma or equivalent Hotel Front Desk experience preferred Experience with hotel reservations software Experience with Microsoft Windows Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction Positive, upbeat demeanor Excellent communication and organizational skills Team-oriented Ability to stand for 8 hours at a time Ability to lift 20 lbs. on occasion Benefits: Competitive salary Annual review with increase potential 401k program with company match Additional benefits may be available Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
    $27k-33k yearly est. 60d+ ago
  • Front Desk Agent

    Spark By Hilton

    Front desk associate job in Plymouth, MI

    Job DescriptionFront Desk Agent: Job Purpose: To perform in a pleasant, professional and efficient manner, a combination of duties mainly related, but not limited, to check-in and check-out of guests which contributes to an overall positive experience. Job Responsibilities: Greet, register, and assign rooms to guests. Issue room key and escort instructions to Bell person or directly to guest as appropriate, without announcing room numbers. Answer inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment and travel directions. Keep records of room availability and guests' accounts. May make, confirm and cancel reservations for guests. Compute bill, collects payment and makes change for guests. May post charges such as room, food, liquor or telephone by hand or machine. Date-stamp, sort and rack incoming mail and messages. Transmit and receive messages using equipment such as telephone, fax and switchboard. Understand and enforce the hotel company credit policies. Account for all cash and makes deposits in accordance with hotel and company policies. Take the initiative to greet guests in a friendly and warm manner. If functioning in a Lead Capacity: (a) take responsibility for assigned employees in the absence of the Supervisor, (b) assign work, and ensure proper performance of assigned employees. May make restaurant, transportation or entertainment reservations for guests; may deposit guests' valuables in hotel safe or safe-deposit box; may order complimentary flowers or champagne for special guests. Other duties as assigned. Job Skills: Speak clearly and listen carefully. Use personal judgment and specialized knowledge to give information to people. Communicate well with many different kinds of people. Change easily and frequently from one activity to another such as from typing to interviewing, to searching in a directory, to using a telephone. Use eyes, hands, and fingers accurately while operating a switchboard or computer keyboard. Job Qualifications: Education HS Diploma or equivalent. Experience Minimum 3 months hospitality, general office, accounts receivable or customer service experience. Licenses/Certifications N/A
    $26k-32k yearly est. 2d ago
  • Hotel Front Desk Agent

    Four Points By Sheraton

    Front desk associate job in Novi, MI

    Job DescriptionBenefits: Employee discounts Paid time off Signing bonus Benefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation Job Summary We are seeking a positive, friendly HotelFront Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities Monitor the maintain knowledge of hotel operations and activities Take reservations and answer questions via phone, email, and in-person Build rapport with guests and identify their needs through friendly conversation and open-ended questions Describe the features and amenities of guest rooms Ensure compliance with health and quality standards Qualifications Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Computer literacy Able to resolve issues with a customer-focused orientation Able to lift 30 pounds
    $26k-32k yearly est. 8d ago
  • Front Desk Agent

    Avion Hospitality

    Front desk associate job in Livonia, MI

    Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Education & Experience High School diploma or equivalent required; College course work in related field helpful. Experience in a hotel or a related field preferred. Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high-pressure situations. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests. Must be able to work with and understand financial information and data, and basic arithmetic functions. Ability to perform numerical operations using basic counting, adding, subtracting, multiplying and dividing Ability to read, comprehend and write simple instructions and/or short correspondence and memos Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations An operational knowledge of Microsoft Office suite Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends and holidays Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc) • Ability to participate in the creation of an enjoyable work environment Requirements Job Duties & Functions Approach all encounters with guests and associates in a friendly, service-oriented manner. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards). Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel. Comply at all times with Avion Hospitality policies, standards and regulations to encourage safe and efficient hotel operations. Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality standards; maintain a friendly and warm demeanor at all times. Maintain proper operation of the telephone switchboard and ensure that all Avion Hospitality performance standards are met. Handle requests for information, mail and messages in an efficient and courteous manner. Answer guest inquires about hotel service, facilities and hours of operation. Answer inquiries from guests regarding restaurants, transportation, entertainment, etc. Establish and maintain good communications and team work with fellow associates and other departments within the hotel. Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow rate quoting scenario. Be familiar with all Avion Hospitality policies and house rules as well as hospitality terminology. Have knowledge of and assist in emergency procedures as required. Handle check-ins and check-outs in a friendly, efficient and courteous manner. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms. Use proper two-way radio etiquette at all times when communicating with other associates. As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel. Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds
    $26k-32k yearly est. 3d ago
  • Front Desk Agent

    Hyatt Place Detroit Livonia

    Front desk associate job in Livonia, MI

    Job DescriptionDescription: Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Education & Experience High School diploma or equivalent required; College course work in related field helpful. Experience in a hotel or a related field preferred. Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high-pressure situations. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests. Must be able to work with and understand financial information and data, and basic arithmetic functions. Ability to perform numerical operations using basic counting, adding, subtracting, multiplying and dividing Ability to read, comprehend and write simple instructions and/or short correspondence and memos Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations An operational knowledge of Microsoft Office suite Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends and holidays Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc) • Ability to participate in the creation of an enjoyable work environment Requirements: Job Duties & Functions Approach all encounters with guests and associates in a friendly, service-oriented manner. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards). Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel. Comply at all times with Avion Hospitality policies, standards and regulations to encourage safe and efficient hotel operations. Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality standards; maintain a friendly and warm demeanor at all times. Maintain proper operation of the telephone switchboard and ensure that all Avion Hospitality performance standards are met. Handle requests for information, mail and messages in an efficient and courteous manner. Answer guest inquires about hotel service, facilities and hours of operation. Answer inquiries from guests regarding restaurants, transportation, entertainment, etc. Establish and maintain good communications and team work with fellow associates and other departments within the hotel. Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow rate quoting scenario. Be familiar with all Avion Hospitality policies and house rules as well as hospitality terminology. Have knowledge of and assist in emergency procedures as required. Handle check-ins and check-outs in a friendly, efficient and courteous manner. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms. Use proper two-way radio etiquette at all times when communicating with other associates. As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel. Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds
    $26k-32k yearly est. 22d ago
  • Front Desk (Dog Daycare)

    Detroit Dog Daycare

    Front desk associate job in Ferndale, MI

    Canine to Five is currently seeking a front desk representative/customer service associate for our busy midtown Detroit location! Our ideal candidate is a people person, thrives in a fast-paced, detail-oriented environment, makes it a personal mission to beat a sales goal, remembers a face, all while making sure that each of our customers needs are met. It's a given that they must also love dogs, but who doesn't?!! WE HAVE PERKS! Health, Vision and Dental Paid Time Off Customer Tips Profit Sharing Bonus Benefits for full-time employees Paid Breaks Community Discounts Growth Opportunities Responsibilities: Answer phones and respond to customer inquiries and issues Relay information to our clients about their dog's stay including behavior, habits and facility activities Create and sustain professional long term relationships with customers Ensure all customers have a positive interaction (i.e. 10-4 rule) Handle customer concerns in a proactive and professional manner Overall, create and maintain a friendly and positive atmosphere Meet assigned Daily/Weekly/Monthly Sales Goals Requirements : Loves dogs and is very comfortable handling dogs of all sizes. Ability to meet and exceed a sales goal regularly Excellent verbal and written communication Team-oriented, Positive, Can-Do Attitude Familiar with Gmail, Google Drive and Google Calendar Outgoing personality with a customer-centric mindset Proven success and comfort with managing multiple priorities Ability to plan, negotiate, and problem solve Adaptable to unexpected situations and problems Two or more years of relevant Customer Service/Sales experience Attention to detail Morning and weekend availability Availability to work a minimum of 3-5 shifts per week, mornings and weekends Schedule: Varying shifts between 6:30am-8:00pm Monday-Friday Rotating weekends and holidays Shorter Sunday shifts: 8-11:00am, 5-8:00pm Compensation: $12.50/hour + Tips after 60 days Profit Sharing Bonuses COVID-19 considerations: Learn more about what we are doing to keep our team safe. *****************************************************************************
    $12.5 hourly Auto-Apply 60d+ ago
  • Hotel Front Desk Agent

    American Hospitality Partners LLC 4.2company rating

    Front desk associate job in Romulus, MI

    Job DescriptionOverview We are looking for an enthusiastic Hotel Front Desk Agent to help us provide pleasant and memorable experiences for our guests. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you enjoy customer service and have work experience in the hotel industry, we would like to meet you. Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Provide information about our hotel, available rooms, rates and amenities Communicate with housekeeping staff to ensure all rooms are ready to accommodate guest needs Maintain updated records of bookings and payments Education and Experience Minimum of 1 year in Hotel Front Desk or other Service Experience Minimum of High School education, Post-High School education preferred Job Types: Full-time, Part-time Pay: $13.00 - $16.00 per hour Benefits: Employee discount Schedule: Afternoon Shift Monday to Friday Weekends as needed Work Location: In person
    $13-16 hourly 13d ago
  • Front Desk Agent

    Sharpcontra

    Front desk associate job in Detroit, MI

    About Us: At Sharpcontra, we are committed to providing exceptional customer service and operational excellence in all our service areas. With a dedication to professionalism and client satisfaction, we create seamless experiences for our guests and business partners. Our team thrives in a supportive, structured environment that values collaboration, integrity, and attention to detail. Job Description: Sharpcontra is currently seeking a reliable and service-oriented Front Desk Agent to join our team in Detroit, MI. As the first point of contact for our visitors and clients, you will play a key role in creating a welcoming and professional environment. This position is ideal for individuals who possess strong communication skills and enjoy working in a fast-paced setting. Responsibilities: Greet and assist visitors, clients, and vendors in a courteous and professional manner Answer phone calls and direct them appropriately Manage check-in and check-out procedures Maintain an organized and tidy front desk area Handle incoming mail and deliveries Schedule appointments and maintain calendars for staff as needed Ensure security protocols are followed at all times Support administrative staff with basic office tasks Qualifications Qualifications: High school diploma or equivalent required Previous experience in a front desk, administrative, or customer service role preferred Strong verbal and written communication skills Professional appearance and demeanor Excellent organizational and multitasking abilities Proficient with Microsoft Office Suite and office equipment (printer, phone systems, etc.) Ability to remain calm and effective under pressure Additional Information Benefits: Competitive salary ($32,000 - $38,000 annually) Opportunities for career growth and professional development Supportive and team-oriented work environment Paid time off and holidays Health, dental, and vision insurance options Consistent Monday to Friday schedule
    $32k-38k yearly 60d+ ago
  • Front Desk Agent

    Fort Pontchartrain

    Front desk associate job in Detroit, MI

    Job Details Detroit, MI Full Time Any Customer ServiceDescription We are seeking friendly and professional individuals to join our team as part-time Front Desk Guest Representatives at Fort Pontchartrain Hotel (7:00 am to 3:00 pm and 3:00 pm to 11:00 pm). If you possess excellent customer service skills and thrive in a dynamic hospitality environment, we invite you to be a part of our outstanding team. We offer competitive pay, flexible schedules, free parking, Wyndham hotel discounts, and an incentive program based on guest reviews. Job Summary: As a Front Desk Agent, your primary responsibilities will include welcoming guests in a professional and efficient manner, registering guests, assigning rooms, and providing information about hotel services. You will be responsible for maintaining records of occupied rooms, processing reservations, handling guest inquiries, and ensuring a seamless check-in and check-out process. Essential Duties and Responsibilities: Greet guests warmly and strive to provide exceptional customer service. Register guests, assign rooms, and maintain guest accounts. Answer guest inquiries regarding hotel services, local attractions, and amenities. Handle guest feedback and direct any issues to management as needed. Process guest payments, maintain accurate records, and handle cash transactions. Communicate effectively using various tools such as telephone, fax, and computer systems. Uphold safety and security protocols, report any incidents, and participate in ongoing training. Maintain a professional appearance and adhere to company policies and procedures. Assist guests with restaurant reservations, transportation arrangements, and special requests. Provide leadership in the absence of the Supervisor and delegate tasks to other team members when necessary. Perform additional duties as assigned by the Front Desk Manager. Qualifications Required Knowledge, Skills, and Abilities: Strong verbal communication skills and active listening abilities. Proficiency in multitasking and handling various responsibilities efficiently. Ability to adapt to changing priorities and work effectively with diverse individuals. Strong customer service orientation and problem-solving skills. Basic math skills and the ability to use relevant software and systems. Work Environment: Must have clear vision, hearing, and speech capabilities. Ability to stand, walk, bend, and lift items weighing 6-25 lbs. Willingness to work flexible hours, including weekends and holidays. Comfortable working in an indoor environment in close proximity to others. Position Requirements: High school diploma or equivalent. Minimum of 3 months experience in hospitality, customer service, or a related field. Excellent communication skills and a strong attention to detail. Willingness to work weekends, holidays, and overtime as needed. If you are looking to join a dynamic team and contribute to delivering exceptional guest experiences, we encourage you to apply for the Front Desk Agent position at Fort Pontchartrain Hotel.
    $26k-32k yearly est. 36d ago
  • Front Desk Agent - Part Time

    Graduate Hotels 4.1company rating

    Front desk associate job in Auburn Hills, MI

    Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Greets guests as they arrive, focus on personal recognition Reviews arrival lists daily and assists in preparing and assembling welcome amenities Escort VIPs to room and check them in prior to arrival Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management. Keep front desk area clean and organized. Assisting with lobby activation as needed. Utilize proper procedures when handling guest PPI data. Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival. Attends promptly to guest needs and inquiries Perform various other duties as assigned Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE Minimum of one (1) year in Front Desk Operations In-depth knowledge of hotel Front Desk operations Minimum of High School education KNOWLEDGE, SKILLS AND ABILITIES Basic computer skills Ability to communicate effectively verbally and in writing Ability to exceed expectations of guests and team members Excellent time management skills *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. *Schulte Companies is an Equal Opportunity Employer.
    $25k-29k yearly est. 1d ago
  • Front Desk Receptionist (Eastpointe, MI)

    Dental Dreams 3.8company rating

    Front desk associate job in Detroit, MI

    The Role: Dental Dreams LLC in Eastpointe, MI is hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service. Who Are We: Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff. Benefits: Competitive compensation Benefits package includes: Medical & Vision Insurance FREE dental treatment at our locations PTO 401K Life Insurance, Pet Insurance and more Responsibilities: Maintain a high level of customer service at all times Work as part of a team with emphasis on communication Schedule patient appointments per month and daily patient goals Answer phones and confirm appointments Greet and check-in patients Accurately verify dental benefits Maintain detailed patient records in a fast-paced environment Collect payments, co-payments, and deductibles Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Qualifications: Customer Service experience Healthcare Experience Dentrix and/or Eaglesoft (preferred) Bilingual - Spanish (preferred) We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more! KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
    $28k-33k yearly est. Auto-Apply 60d+ ago
  • Front Desk Agent

    Brady Layth Inc.

    Front desk associate job in Melvindale, MI

    Job DescriptionBenefits: Employee discounts Flexible schedule Training & development Benefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities Monitor the maintain knowledge of hotel operations and activities Take reservations and answer questions via phone, email, and in-person Build rapport with guests and identify their needs through friendly conversation and open-ended questions Describe the features and amenities of guest rooms Ensure compliance with health and quality standards Qualifications Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Computer literacy Able to resolve issues with a customer-focused orientation Able to lift 30 pounds
    $26k-32k yearly est. 16d ago
  • Front Desk

    Retro Fitness 3.4company rating

    Front desk associate job in Rochester, MI

    We are currently looking for someone to work 15 hours a week. These shifts would include two night shifts during the week and one weekend afternoon of your choosing! The Front Desk employee is the face of the club; you are the person a member sees when he or she first walks into the club. It is important that this person has a positive, upbeat personality with great communication ability. The Front Desk employee wears many hats and should be able to multi task between answering phone calls, making a Retro Smoothies and assisting customers. Ideal candidates for the Front Desk position will possess the following: A positive upbeat personality. Effective ability to communicate with customers, coworkers and managers. The ability to multitask. Customer service oriented. Punctual, responsible and detail oriented. CPR/AED training preferred. Prior experience in a retail setting is preferred. Responsibilities of the Front Desk include but not limited to: Greeting and checking in members as they come in. Resolving customer issues in an effective manner. Membership sales and retention. Following up with prospects. Selling in store merchandise such as Retro Smoothies cooler drinks, pro shop items etc. Ensuring a safe and clean health club environment for members and staff. Opening and closing the facility if scheduled. Following company policies and procedures. All Front Desk employees are to wear company staff shirt along with either khaki pants or black athletic pant. Sneakers must be worn. No boots, heals or sandals. Front Desk staff should be well groomed and neat. Opening employees are required to be at club 15 minutes prior to the clubs opening time. This is to ensure all items on the Opening Checklist are performed before the clubs scheduled opening time. Closing employees are to close at the established time. Employees should not count money until all members have left the facility and the doors are locked. Compensation: Start at $10.00/hour with increase after 90-day review With more than 120 gyms open or under development across the US, Retro Fitness offers multiple fitness experiences under one roof. From traditional strength and cardio options to personalized training programs, Retro Fitness offers something for everyone. Gyms feature best in class equipment and services, our Retro Blends Smoothie Bar, and a selection of amenities that keep members feeling accomplished and refreshed. With our new CEO, Andrew Alfano, leading the team, Retro Fitness is poised for growth in an exciting atmosphere with a new strategic vision and focus. We encourage you to consider joining us on this journey! Interested in owning a Retro Fitness? The brand is seeking qualified franchise partners to expand nationwide. For more information, please visit ******************** or *************************
    $10 hourly Auto-Apply 60d+ ago
  • Bookkeeping, Accounting, and Auditing Clerks (Professional, Scientific, and Technical Services)

    Mercor

    Front desk associate job in Taylor, MI

    Mercor is recruiting **Bookkeeping, Accounting, and Auditing Clerks who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Bookkeeping, Accounting, and Auditing Clerk. Applicants must: - Have **4+ years full-time work experience** as a Bookkeeping, Accounting, and Auditing Clerk; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U. S. -based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**
    $31k-42k yearly est. 60d+ ago
  • Front Desk Receptionist (Eastpointe, MI)

    Dental Dreams 3.8company rating

    Front desk associate job in Eastpointe, MI

    Job DescriptionThe Role: Dental Dreams LLC in Eastpointe, MI is hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service. Who Are We: Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff. Benefits: Competitive compensation Benefits package includes: Medical & Vision Insurance FREE dental treatment at our locations PTO 401K Life Insurance, Pet Insurance and more Responsibilities: Maintain a high level of customer service at all times Work as part of a team with emphasis on communication Schedule patient appointments per month and daily patient goals Answer phones and confirm appointments Greet and check-in patients Accurately verify dental benefits Maintain detailed patient records in a fast-paced environment Collect payments, co-payments, and deductibles Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Qualifications: Customer Service experience Healthcare Experience Dentrix and/or Eaglesoft (preferred) Bilingual - Spanish (preferred) We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more! KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
    $28k-33k yearly est. 14d ago

Learn more about front desk associate jobs

How much does a front desk associate earn in Ann Arbor, MI?

The average front desk associate in Ann Arbor, MI earns between $20,000 and $34,000 annually. This compares to the national average front desk associate range of $20,000 to $35,000.

Average front desk associate salary in Ann Arbor, MI

$26,000

What are the biggest employers of Front Desk Associates in Ann Arbor, MI?

The biggest employers of Front Desk Associates in Ann Arbor, MI are:
  1. Douglas J Aveda Institutes & Salons
  2. PCRK Group
  3. Washtenaw and Platt
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