Front desk associate jobs in Auburn, AL

←Back to all jobs at Courtyard by Marriott - Auburn, RAM Hotels Front Desk Agent Introduction: We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage reservations and check guests in and out using a computerized system Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Answer phone calls and respond to online inquiries in a timely and professional manner Assist with organizing and setting up events and meetings Handle guest complaints and concerns with grace and professionalism Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a front desk agent or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Flexibility to work evenings, weekends, and holidays as needed Perks: Competitive salary Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment Please visit our careers page to see more job opportunities.

Job Details Auburn, ALFront Desk Agent - Holiday Inn Express- Auburn, AL Holiday Inn Express-Auburn, AL is actively seeking a service-oriented Front Desk Agents to join our work family! Your day to day: As a Front Desk Agent, you will be responsible for all functions of the front desk as they relate to the daily operations of the hotel. This position provides quality customer service and maintains a customer-focused work ethic that ensures guest satisfaction and exceeds the guests' expectations. Work tasks include (but are not limited to): Protecting guest privacy and safety when within the reasonable control of the position to do so Making, editing, confirming, and editing guest reservations Communications with guests and associates Telephone and computer operations Report gathering and interpretation Maintenance of public areas Cash handling Key Issuance Deposits Other duties as assigned What we need from you: We are seeking dedicated and flexible team members who are able and willing to work nights, weekends, and holidays. Prior hotel front desk experience is preferred but not required. This job may require you to: Operate IHG brand management software Read and record assignments Carry or lift items weighing up to 50 pounds Push and/or pull heavy cleaning carts Frequently stand and walk around the property Frequently bend, stoop, and kneel What we offer: We offer our work family competitive pay, paid time off, holiday pay, and IHG Hotel discounts. You will also get to be a part of a team that challenges, mentors, and encourages you during your career! Does this sound like a job for you? If so, apply TODAY! We are an equal opportunity employer who participates in the eVerify program. It is our policy to provide equal opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law.

We are looking for a dynamic, experienced Front Desk to join our fast-growing team. We are looking for an office professional with a friendly attitude and strong organizational skills to serve as our front desk receptionist. In this position, you will greet patients entering the office and create the ultimate patient experience while they wait to see the Dentist or Hygienist. In addition, you'll be responsible for answering and managing the phones, scheduling the Doctor(s) and Hygienist schedule of patients. The office is fast paced and requires multitasking. We offer great benefits and vacation time. We pride ourselves on providing a safe and welcoming atmosphere. If you enjoy people and are committed to doing excellent work, then we want to hear from you. Primary Job Responsibilities: Completes daily insurance verifications for all scheduled patients Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit. Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone Confirm all future appointments Assist patients with billing questions Submit Insurance Claims with proper attachments and narratives. Follow-up with unscheduled recare/treatment appointments. Qualifications: 2-3 years experience preferred Associates Degree preferred Outstanding professionalism, high moral standards, and a self-motivated work ethic Strong communication and interpersonal skills to build trusting relationships with your co-workers and patients Driven personality to want to strive to be the best in your profession and provide the best care for our patients. Compensation & Benefits: Guaranteed Hourly Rate Paid Vacation & Paid Holidays 401k Program: with matching contributions Benefits: (offered at 30 hours or more) Competitive health, dental, and vision plan Life Insurance and Disability Insurance Flexible Schedules FLSA Status: Non-Exempt We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.

Front Desk Associate responsibilities include all aspects of Guest Relations including the check-in/out process, handling all inquiries, making or modifying reservations, recommendations for things to do and places to eat plus anything else that can improve the guests stay. You will also be required to occasionally clean or assist other departments as needed. Ultimately, you will ensure a pleasant and comfortable experience for our guests during their stay with us. Benefits: Vacation Pay Holiday Pay Management training Essential Functions: Provide a welcoming environment at all times Courteous phone etiquette Computer literacy Ability to effectively communicate with guests in a professional manner An energetic and outgoing personality Handle cash and credit cards accurately Demonstrate teamwork Protect guest information and ensure privacy Attempt to resolve complaints immediately and take ownership of situations Complete all Brand and Company Training in a timely manner Strive to achieve 100% guest satisfaction Education, Experience, Other Requirements: Required Flexibility to work in shifts and report for scheduled shifts Ability to work with little or no supervision while meeting high-performance standards Excellent organization skills Ability to follow instructions High School Diploma or GED Preferred AA or Bachelor's Degree Work experience in Customer Service in the Hospitality Field Experience with hotel operation systems Aperture Hotels is an established hotel management company with a management portfolio of well-known brands including Hilton Garden Inn, Homewood Suites, Hotel Indigo, Courtyard by Marriott, Hampton Inn and Suites, Fairfield Inn and Suites, Holiday Inn Express, Home2, as well as an Independent. We offer a dynamic work environment with avenues for professional and personal growth. Aperture strives to create a positive work environment where team members feel like they are part of family, receive a high level of respect, and are recognized for their merits and accomplishments. We are seeking an individual who embodies the core values that are integral to our success. Be Transparent and Accountable Be Actively Curious Embrace Growth Create Value for Stakeholders Commit and Care Employment and job discrimination is prohibited by several federal and state laws including, but not limited to, Title V11, EPA, ADEA, and ADA. All qualified applicants will receive consideration for employment without regard to race, creed, color, sex, sexual orientation, religion, national origin, age, physical handicap, height, weight, marital status, veteran status, political belief, or any other characteristic protected by law. Aperture Hotels thrives in a diverse environment and seeks to celebrate differences and their positive impact on growth. For more information, employees and/or candidates are encouraged to visit ************ .

We are looking for a Front Desk Associate to serve as our members' and employees' primary point of contact. This position will manage memberships sales, day-to-day tasks, and all aspects of a member's request about their membership and the gym. This team member is expected to be outgoing, energetic, a problem solver, and have the ability to greet hundreds of members a day with a consistent smile. We're looking for a candidate with an extreme passion for the fitness industry with workout or gym experience. Prior to our Grand Opening, this position involves membership sales and business to business marketing. Excellent verbal and written communications skills required. If you are looking for a company that cares about its employees, gives the opportunity to advance, and provides a TEAM atmosphere - Send your resume now!

We are looking for a dynamic, experienced Front Desk to join our fast-growing team. We are looking for an office professional with a friendly attitude and strong organizational skills to serve as our front desk receptionist. In this position, you will greet patients entering the office and create the ultimate patient experience while they wait to see the Dentist or Hygienist. In addition, you'll be responsible for answering and managing the phones, scheduling the Doctor(s) and Hygienist schedule of patients. The office is fast paced and requires multitasking. We offer great benefits and vacation time. We pride ourselves on providing a safe and welcoming atmosphere. If you enjoy people and are committed to doing excellent work, then we want to hear from you. Primary Job Responsibilities: Completes daily insurance verifications for all scheduled patients Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit. Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone Confirm all future appointments Assist patients with billing questions Submit Insurance Claims with proper attachments and narratives. Follow-up with unscheduled recare/treatment appointments. Qualifications: 2-3 years experience required Associates Degree preferred Outstanding professionalism, high moral standards, and a self-motivated work ethic Strong communication and interpersonal skills to build trusting relationships with your co-workers and patients Driven personality to want to strive to be the best in your profession and provide the best care for our patients. Compensation & Benefits: Guaranteed Hourly Rate range up to $20 Paid Vacation & Paid Holidays 401k Program: with matching contributions Benefits: (offered at 30 hours or more) Competitive health, dental, and vision plan Life Insurance and Disability Insurance Flexible Schedules #sponsoroffice FLSA Status: Non-Exempt We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.

Who Are We? RAM Hotels - a dynamic, thriving, innovative hotel management company headquartered in Columbus, Georgia. Over the last few years, we have quietly and steadfastly taken our place as a leader in the hospitality industry of corporate America; while serving some of the most well-known midscale hotel brands in key markets throughout the Alabama and Georgia region. We strive to meet our guests demands while continuously changing the perception of the hospitality industry. When you join RAM Hotels, you do more than simply switch companies to advance your career, you become part of the RAM Hotels family! POSITION: Front Desk Clerk JOB SUMMARY Are you friendly and enjoy “rolling out the red carpet†to guests? Do you enjoy creating stellar guest experiences? Being a Guest Services Agent with us may be the job for you! Guest Services Agents ensures appropriate checking-in and checking-out of our guests while providing excellent customer service to our guests in a professional and courteous manner. Guest Services Agents will accommodate our guests to ensure their visit with us is not just a “stay†but an awesome experience! Guest Services Agents will also assist with questions or concerns and will provide the best resolution for our guests. Think you've got what it takes? JOB RESPONSIBILITIES Serve as Concierge to guests (may include making restaurant reservations, providing directions, recommending area attractions, etc.); becoming familiar with the property location, types of rooms available and location of rooms, room rates, and activities and services that are offered by the property Review guest reservation status and identify the length of time that guests will spend with us; present options and alternatives to guests, help guest in making choices; use suggestive selling techniques to promote rooms and other services offer by the property Accommodate guests with registration, assign hotel rooms, generate secure room cards; and assist guests with special requests if needed; assists in pre-registration and reservation of rooms for upcoming reservations; monitor and track same day reservations and future reservations when necessary; understanding of the cancellation procedures; understand room status and room status tracking Verify guest's method of payment and follow established credit-check procedures; adheres to credit, check-cashing, and cash-handling policies and procedures; post and file all charges to guest master and city ledger accounts, follow procedures for issuing and closing safe deposit boxes; understands proper mailing, packaging, and message-handling procedures Input guest information in the PMS system and communicate information to appropriate hotel personnel; ensures front desk area is clean and presentable to our guests; posts Suite Shop purchases to guest folios; review and confirm the pass-on log and bulletin board is accurate daily Works closely with the housekeeping department to ensure room status reports are up to date, notify housekeeping department of early check-ins, late check-outs, special request reservations, and part-day rooms; coordinates guestroom maintenance requests with the engineering and maintenance departments Understand the business demands can shift often and make it necessary to move employees from their accustomed shift to other shifts; attend departmental meetings; being cognizant of daily activities and meetings on the property Report unusual occurrences or requests to the Manager or Assistant Manager; understand all safety and emergency procedures; as well as accident prevention policies of the property Perform other tasks as necessary or required to meet or exceed guest satisfaction PROFESSIONAL EXPERIENCE · High-school graduate or equivalent and one year of work-related experience (Customer Service, Hotel Industry, Management, Restaurant Administration, Human Resources, Legal, Educational, Training & Development, Financial - strongly preferred) · Proficient in MS Word, Excel, PowerPoint · Data Entry, Database Management experience · Telephone Etiquette experience INDUSTRY EXPERIENCE · Understanding of the hospitality industry (preferred) · Previous experience in the hospitality industry (preferred) · Previous experience as a Guest Services Agent · Bilingual communication skills (preferred) REQUIRED SKILLS · Must have experience with front office equipment · Must be flexible to work varied schedules · Excellent written and oral communication skills · Excellent organization skills · Must have an understanding and ability to perform repetitive tasks · Must have the physical ability to walk, sit, and stand during scheduled shift · Must be able to lift up to 40 lbs. ESSENTIAL SKILLS Ability to effectively manage and resolve disruptive circumstances; ability to express compassion while remaining composed; ability to remain calm and focused while working under pressure Engage guests in conversation and recognition of their choice with us - be consistent; resolve any guest issues immediately and to the best of your ability Promote the property by demonstrating a “top-notch†attitude toward our guests which includes anticipating the guests needs - be proactive Ensure that you are always a positive representation of the property; embrace and respect diversity and multi-cultural environments BENEFITS RAM Hotels hires the best people, we work extremely hard to provide benefits that make work-life balance that much more enjoyable. As a leader in the hospitality industry; we promote advancement opportunities, we offer our eligible employees comprehensive health benefit packages for you and your family, vacation time, quarterly bonuses, 401K, and other additional perks being an employee of RAM Hotels. RAM Hotels is an Equal Opportunity/Affirmation Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. View all jobs at this company

Overview: Responsible for checking guests in/out of hotel while providing courteous and efficient customer service to maximize room revenue and occupancy. · Take reservations and assist guests with any questions regarding room features, property amenities, services, hours of operation, and local areas of interest. · Ensure all guests are checked in/out in a courteous and timely manner. · Review Front Office Log daily and monitor all VIP/Special Guests request. · Must always be aware of current rates, packages, and promotions. · Log and deliver all messages, packages, and mail in a timely professional manner. · Perform, compute, and ensure all tasks/duties on checklist are completed in a timely manner. · Run room status reports and relay necessary information to affected departments. · Comply with standards/regulations to encourage a safe and efficient hotel operation. · Assist with training/cross training for new hires and current employees. · Maintain a high standard of professional appearance/grooming to include wearing the proper uniform and name tag. · Participate in day-to-day operations and establish a pleasant relationship with staff. · Attend/Participate in all meetings and training required by management. · Perform other duties as assigned by management. Qualifications and Education Requirements · High school diploma or GED required. · Must be 18+ years old. · Microsoft Office Suite (Outlook, Excel, Word) preferred. · Detail oriented with strong verbal/written communication skills required. · Able to work well in stressful situations and maintain composure under pressure. · Strong mathematical skills required to complete payment processing. · Must pass a background check and drug screen. Physical requirements · Must be able to stand/walk for extended periods of time. · Able to lift, carry, push, and pull up to 10-25 lbs. Disclaimer: The is not an exhaustive list of all functions the employee may be required to perform. Valley Hospitality reserves the right to revise the job description at any time. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

Introduction: We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage reservations and check guests in and out using a computerized system Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Answer phone calls and respond to online inquiries in a timely and professional manner Assist with organizing and setting up events and meetings Handle guest complaints and concerns with grace and professionalism Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a front desk agent or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Flexibility to work evenings, weekends, and holidays as needed Perks: Competitive salary Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment View all jobs at this company

Description:Full Job Description Experienced front office medical receptionist needed for medical practice in Montgomery, AL. The Front Office medical receptionist position is responsible for general administrative tasks, greeting and checking-in patients in a professional timely manner. Please do not apply if you do not have experience. Monday through Friday 8:30 am to 5:00 pm, this is a as needed position. Experience in customer service required. Good communication skills are a must. Job Type: PRN Pay: This position pays $13-17 per hour based on ability and experience Work Location: In person Requirements: Check patients in upon arrival, collect co-pay, and verify health insurance Verify patient information Respond to any questions or concerns patients may have professionally and respectfully Balance and manage cash, check, and credit card intake Import documents from front office and from fax portal system Recording correspondence in patient charts using our medical portal

Full Job Description Experienced front office medical receptionist needed for medical practice in Montgomery, AL. The Front Office medical receptionist position is responsible for general administrative tasks, greeting and checking-in patients in a professional timely manner. Please do not apply if you do not have experience. Monday through Friday 8:30 am to 5:00 pm. Experience in customer service required. Good communication skills is a must. Job Type: Full-time Pay: This position pays $13-16 per hour based on ability and experience Work Location: In person Requirements Check patients in upon arrival, collect co-pay, and verify health insurance Verify patient information Respond to any questions or concerns patients may have professionally and respectfully Balance and manage cash, check, and credit card intake Import documents from front office and from fax portal system Recording correspondence in patient charts using our medical portal

Goal Assist provider through greeting, registering and directing patients. Perform a variety of administrative functions that ensure charges are collected, posted and charged as necessary. * Greet and register patients * Schedule return appointments and maintain patient chart * Collect co-pays and deductibles * Prepare daily balance sheets * Review and edit daily bank deposits and deposit report * Preparation of daily cashiers report * Post daily charges to patient accounts * Enter daily charge data and balance daily transactions * Enter/update patient demographic data * Distribute work and school excuses to patient as needed * Track no show appointments * Schedule initial appointments * Verify insurance benefits/eligibility and document in the computer system * Verify/obtain referral numbers or authorizations for upcoming appointments * Scan scripts and reports to EMR file * Print off new scripts and providers schedules at the beginning of the day * Answer telephone * Send reports to appropriate clinical personnel or office management. * Add notes to appointment to help keep providers informed Experience: Required: * Basic computer skills required. * One year experience working in a medical office setting preferred. Preferred: * Knowledge of AthenaNet * Medical terminology preferred. Education: High School diploma or equivalent required. Special Qualifications: Required: * Must be able to work independently * Must have a valid drivers license and satisfactory Motor Vehicle Record (MVR) * Travel required The Hughston Clinic, The Hughston Foundation, The Hughston Surgical Center, Hughston Clinic Orthopaedics, Hughston Medical, Hughston Orthopaedics Trauma, Hughston Orthopaedics Southeast and Jack Hughston Memorial Hospital participate in E-Verify. This company is an equal opportunity employer that recruits and hires qualified candidates without regard to race, religion, color, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Job Description Maranda Hiett - State Farm Agency, located in Montgomery, AL, has an immediate opening for a part-time Front Office - Team Member. No insurance experience is required as we will train the right person with the right attitude. The main role is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Ideal candidate is a professional with a great attitude and outgoing personality! Someone who has 'never met a stranger,' has stellar computer skills, the ability to multi-task, works well with their peers, and has a true passion for helping others. Responsibilities include but not limited to: Provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency Manage incoming calls Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents You will receive: Hourly Pay Valuable experience Growth potential/Opportunity for advancement within my office Ideal Candidate: Strong phone contact handling skills and active listening Comfortable with making outbound calls Genuinely excited to help customers Patient, empathetic, and passionately communicative; loves to talk Ability to empathize with and advocate for clients when necessary Strong Problem-solving skills Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

Job DescriptionDescriptionOur hospital is seeking a Part-Time Veterinary Receptionist to help provide outstanding patient care and client service in a fast-paced, multi-doctor animal hospital. The Veterinary Receptionist is responsible for maintaining front of house duties. These tasks vary by day but can include: answering phone calls, scheduling appointments, greeting clients, maintaining hospital required paperwork and reviewing invoices or discharge instructions. To be successful in this role, clear communication and organizational skills are key! Ideal Candidate Demonstrates professionalism, dependability, healthy and positive communication skills, and the ability to multi-task in a hands-on environment Energetic people-and-pet person with excellent work ethic and social and organizational skills Be compassionate/caring Willing to work flexible hours including weekends Can work individually, as well as on a team Self-starter personality that can complete daily tasks without the need for constant direction Skills, Knowledge, & Expertise Prior Customer Service Experience Must be able to lift 40 lbs. Benefits 401k Match Discounted Veterinary Care Scrub allowance Hands-on and E-training Professional growth opportunities

Minimum of three years Dental Office Experience is Required. • Must be extremely professional with great Customer Service Skills • Able to effectively run the front office • Knowledge of Office Responsibilities: Accounts Receivable/Payable, Insurance Billing, Treatment Planning, plus, collects co-pays and deductibles • Diplomatic Problem Solving • Excellent Scheduling-Rescheduling Ability • Must be able to compliment Doctor's Management Style • Professional, Friendly Atmosphere • Hours: Mon-Fri 9.00 - approx 6.00 p.m. • Excellent Dentist to work with

Job DescriptionWelcome to FitLifein Auburn, AL! Front Desk Attendants are the face of the company and have a huge impact on the pace and environment of the gym. You will be the first and last impression for all our members and potential new members. We are looking for individuals with contagious personalities, a desire to improve, a passion for fitness, and looking to have a blast at work! Perks of the job: Competitive pay Fast-paced work environment Free gym membership So, who are we looking for? Someone with a certain level of social intelligence You will work with many different personality types with members and staff. You will need to give the greatest care and best attitude to our members Someone who looks forward to maintaining high standards. You work hard and go straight for the goal. You are excited about meeting new people. You have a positive attitude and look forward to helping others.

Job Details Opelika, ALFront Desk Agent - Microtel - Opelika, AL Microtel-Opelika, AL is actively seeking service-oriented Front Desk Agents to join our work family! As a Front Desk Agent, you will be responsible for all functions of the front desk as they relate to the daily operations of the hotel. This position provides quality customer service and maintains a customer-focused work ethic that ensures guest satisfaction and exceeds the guests' expectations. Work tasks include (but are not limited to): Protecting guest privacy and safety when within the reasonable control of the position to do so Making, editing, confirming, and editing guest reservations Communications with guests and associates Telephone and computer operations Report gathering and interpretation Maintenance of public areas Cash handling Key Issuance Deposits Other duties as assigned What we need from you: We are seeking dedicated and flexible team members who are able and willing to work nights, weekends, and holidays, and are authorized to work in the United States. Prior hotel front desk experience is preferred but not required. This job may require you to: Operate Wyndham brand management software Read and record assignments Carry or lift items weighing up to 50 pounds Push and/or pull heavy cleaning carts Frequently stand and walk around the property Frequently bend, stoop, and kneel What we offer: We offer our work family competitive pay, paid time off, holiday pay, and Wyndham Hotel discounts. You will also get to be a part of a team that challenges, mentors, and encourages you during your career! Does this sound like a job for you? If so, apply TODAY! We are an equal opportunity employer who participates in the eVerify program. It is our policy to provide equal opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law.

←Back to all jobs at Courtyard by Marriott - Auburn, RAM Hotels Front Office Introduction: We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage reservations and check guests in and out using a computerized system Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Answer phone calls and respond to online inquiries in a timely and professional manner Assist with organizing and setting up events and meetings Handle guest complaints and concerns with grace and professionalism Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a front desk agent or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Flexibility to work evenings, weekends, and holidays as needed Perks: Competitive salary Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment Please visit our careers page to see more job opportunities.

Overview:Responsible for checking guests in/out of hotel while providing courteous and efficient customer service to maximize room revenue and occupancy.Responsibilities and requirements: · Take reservations and assist guests with any questions regarding room features, property amenities, services, hours of operation, and local areas of interest. · Ensure all guests are checked in/out in a courteous and timely manner. · Review Front Office Log daily and monitor all VIP/Special Guests request. · Must always be aware of current rates, packages, and promotions. · Log and deliver all messages, packages, and mail in a timely professional manner. · Perform, compute, and ensure all tasks/duties on checklist are completed in a timely manner. · Run room status reports and relay necessary information to affected departments. · Comply with standards/regulations to encourage a safe and efficient hotel operation. · Assist with training/cross training for new hires and current employees. · Maintain a high standard of professional appearance/grooming to include wearing the proper uniform and name tag. · Participate in day-to-day operations and establish a pleasant relationship with staff. · Attend/Participate in all meetings and training required by management. · Perform other duties as assigned by management. Qualifications and Education Requirements · High school diploma or GED required. · Must be 18+ years old. · Microsoft Office Suite (Outlook, Excel, Word) preferred. · Detail oriented with strong verbal/written communication skills required. · Able to work well in stressful situations and maintain composure under pressure. · Strong mathematical skills required to complete payment processing. · Must pass a background check and drug screen. Physical requirements · Must be able to stand/walk for extended periods of time. · Able to lift, carry, push, and pull up to 10-25 lbs. Disclaimer: The is not an exhaustive list of all functions the employee may be required to perform. Valley Hospitality reserves the right to revise the job description at any time. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.