Receptionist
Front Desk Associate Job In Edwardsville, IL
The ideal candidate will create a welcoming and professional first impression for clients and visitors, while providing essential administrative support to the office. This individual will handle front-desk responsibilities, manage incoming communications, and assist with day-to-day tasks to ensure smooth office operations. The candidate will be organized, personable and committed to delivering excellent customer service in every interaction.
Responsibilities
Greet and interact with the public, answer telephones and make clients feel comfortable when calling or visiting the office.
Answer and direct telephone calls to the appropriate party.
Perform general office tasks, including photocopying, filing and data entry.
Assist with incoming and outgoing mail.
Qualifications
High school diploma or equivalent required.
Strong communication (written and verbal) skills required.
Strong computer skills and proficiency in Microsoft Office Suite (Word, Excel, Outlook) required.
Strong organizational, time management and problem-solving skills required.
Ability to communicate professionally and efficiently with clients and coworkers.
Ability to take initiative and complete tasks with minimal oversight required.
Prior experience in a customer service environment preferred.
Fluency in verbal and/or written Spanish preferred.
* This position often leads to advancement within the firm.
Veterinary Receptionist
Front Desk Associate Job In Wentzville, MO
Animal Medical Center Wentzville has an opportunity for a Receptionist to join our team! Veterinary Experience Preferred Center Hours: We are open Monday thru Friday ~ 7:30am-6pm and Saturday from 8am-2pm
Shift Details: This is a full-time position (30+ hours/week) requiring availability during standard weekday business hours (Monday-Friday, 7:30am AM to 6:00 PM) and participation in a rotating Saturday schedule (8:00 AM to 2:00 PM). To accommodate Saturday shifts, one full weekday shift within that week will be modified to a half-day or an extra day off .
Pay Range: $16.00 - $22.00 / hour depending on experience
What We're Looking For:
Exceptional phone etiquette
Strong multi-tasking abilities
Efficiency with a keen attention to detail
Proficient computer skills
Team-oriented mindset
Ability to thrive under pressure
What We Offer:
A dynamic and supportive team environment where collaboration and compassion are valued.
Opportunities for growth and advancement within our rapidly expanding practice.
Get the work-life balance you deserve with a great schedule
Competitive compensation and benefits package, including medical, dental, and vision coverage.
401K plan with company match
Job Summary: The Receptionist is the first and last contact that a client will have with the hospital and a key to creating first and lasting impressions. The Receptionist must have exceptional client service and communication skills, computer literacy, ability to handle payment and financial issues, ability to multi-task, a friendly attitude and confidence to deal with stressful situations. The Receptionist will support veterinarians, technicians, and veterinary assistants in daily patient and client care.
Responsibilities
How you'll make an impact:
* Maintain and uphold the Core Values and Mission Statement of MVP.
* Greet clients and pets by name with a smile and a positive, solution-oriented attitude.
* Answer phones promptly and professionally using a multi-line phone system; answering client inquiries about basic animal care and routine procedures, questions about veterinary services and products, and provide knowledgeable advice about wellness, prevention, and diseases.
* Screen and route calls to appropriate staff; take and deliver messages promptly to appropriate staff.
* Schedule appointments and surgeries according hospital scheduling guidelines and make surgery and appointment confirmation calls.
* Note in medical records the details discussed during client conservations including the date, time, key points of the discussion and any required information.
* Enter accurate charges; explain invoices to show value for care provided, stating all services and products provided before the total; echo doctors' recommendations when checking out clients.
* Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper ID for checks.
* Assists clients in the application process for CareCredit and Scratchpay payment solutions.
* Check medical and computer records for accurate client addresses, phone numbers, e-mail addresses and scan appropriate new documents to patient's medical records.
* Ensures accurate fulfillment of prescriptions in-clinic and via our online pharmacy as directed by physicians, processes refill requests, and educates clients on routine medication administration.
* Advise clients on flea/tick preventative, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, home dental products, and other retail items.
Qualifications
Required Knowledge, Skills and Abilities:
* Demonstrated commitment to MVP core values.
* Computer knowledge required- keyboarding and use of communication tools (e-mail/internet).
* Working knowledge of veterinary terminology- must be able to pronounce, spell, and know the meaning.
* Must have excellent spelling and grammar.
* Ability to handle varied and sometimes difficult conditions; will be exposed to highly emotional situations.
* Ability to display tact and respect with clients and team members, even when busy or hectic.
* Ability to conduct oneself in a confident, calm, and professional manner with clients and staff when situations are stressful and/or focused on individual tasks.
* Must feel and express a genuine liking for animals and their owners and for working in an animal care field.
We put people first and never compromise on our values.
Apply today for immediate consideration!
Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Mission Veterinary Partners (MVP) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Front Desk Receptionist
Front Desk Associate Job In Saint Louis, MO
As the first point of contact for members and guests, the Front Desk Day Receptionist plays a vital role in shaping the welcoming experience at the Club. This individual provides top-tier customer service, manages reservations, supports club communications, and ensures the front-of-house operations run smoothly and efficiently.
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Key Responsibilities:
Reception & Member Services:
· Greet members and guests in a friendly, professional manner.
· Escort members to appropriate club areas as needed.
· Provide coat check services during winter months.
· Answer incoming calls, direct them to appropriate departments, and assist with general inquiries.
· Coordinate and manage the reservation book up to two months in advance, including recurring club event reservations.
· Receive and record daily reservations, ensuring timely communication of updates to relevant staff.
· Collaborate with the Event Manager and Chef to update and distribute daily menus, buffet cards, table signage, and other printed materials.
· Inform members about club events, facilities, and services-never confirm private space reservations (these must go through the Events Director).
· Keep the BEO (Banquet Event Order) Receptionist Binder current for evening and weekend shifts.
· Maintain a clean, organized reception area, including the foyer and coat closets.
· Freshen up floral arrangements in entry, living, and dining areas during non-peak hours.
Administrative & Office Support:
· Track and update daily menu counts; prepare new count sheets weekly.
· Perform end-of-day POS updates and manage any open carryout files.
· Maintain updated employee and departmental directories.
· Assist with administrative tasks, including internal communications and mail distribution for member groups (e.g., Mah Jongg, Book Club).
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Qualifications:
· Previous front desk, hospitality, or customer service experience preferred.
· Strong communication and interpersonal skills.
· Highly organized with strong attention to detail.
· Proficient with basic office software and reservation systems.
· Friendly, professional demeanor with a service-first mindset.
· Ability to multitask in a fast-paced, member-focused environment.
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Work Schedule:
· This is a daytime/evening position; availability on weekdays is required. Some flexibility for special events on weekends may be requested.
Front Desk Attendant
Front Desk Associate Job In Union, MO
We are seeking a dedicated and professional Front Desk Attendant to join our team. While working for us you will enjoy a fun environment while building lasting relationships with coworkers and guests.
Front Desk Attendants perform the various functions for the Company including; manage customer traffic, light cleaning, stocking, exceptional customer service to deliver a great experience for our guests. The Front Desk Attendant also contributes to the overall safety and security of the Company by reporting maintenance needs, following safety rules, and assisting in emergency situations.
Requirements
Primary Responsibilities:
Attending to guests.
Manage customer traffic.
Assist and respond to all guest inquiries.
Resolving guest concerns or complaints.
Provide exceptional customer service during every guest encounter.
Display a professional attitude, greet guests promptly with a smile, and thank them when they leave.
General duties and cleaning to be assigned by the manager.
Manage a very small snack bar menu (popcorn, coffee, hot chocolate).
Qualifications:
Must have a professional, warm, and approachable disposition.
Fluently read, write, and speak English.
Demonstrated ability to remain level-headed in hectic and tense situations.
Must be 21 years of age.
Experience in customer service.
Ability to work various days and hours as needed by the business.
Exhibits a positive attitude and is flexible.
Meets attendance and tardiness expectations outlined in policy.
Work Environment:
This job operates in a professional environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and printers.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Occasionally remaining in a stationary position which may be standing or sitting for a prolonged period of time
Occasional travel or moving from one office location to another or from one department to another at the headquarters building.
Occasional moving, or adjusting the equipment.
Frequent physical movement within the entire area of the business.
Other Duties:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Front Desk Agent
Front Desk Associate Job In East Saint Louis, IL
The Front Desk Clerk is responsible for effectively managing incoming calls and transferring calls to appropriate departments when needed. This position will serve as liaison between the guests and every department at DraftKings at Casino Queen. When needed the Front Desk Clerk will assist the front desk with guest check-in and check-out, auditing and posting of daily transactions, reconciling accounts, and respond to all guest requests. Your duties include but are not limited to, effectively communicate with team members regarding operational tasks/events, answering phones in a courteous and timely manner, create and update reservations for Hotel and RV Park, review guest payments, deliver exceptional customer service to our internal and external guests, etc.
ESSENTIAL FUNCTIONS (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive to this position.)
Participate regularly in departmental and company meetings
Greet guests immediately with a friendly and sincere welcome.
Answer phones within 3 rings while following the company phone script.
Accurately take messages for guest and initiate actions as needed.
Accurately check guests in and out of the hotel and RV park by following company procedure standards.
Ensure proper ID and a form of payment is obtained during guest check in.
Select a room in accordance with hotel availability and guests' request.
Create and update guest reservations upon request based on hotel and RV park availability.
Ensure to complete daily reports, audit and checklists in a timely manner.
Conduct wake up calls and schedule as needed
Send and receive faxes.
Complete a daily bucket check.
Assist with guest service calls, requests, and complaints by directing them to Hotel leadership or other departments as needed.
Must be friendly and courteous at all times
Able to satisfactorily complete assignable work tasks requested by the departmental leaders
Must proactively prioritize needs and effectively manage resources
Immediately report any safety hazards, problems, or maintenance issues to the appropriate party
Ensure customer service standards are met and retained
Be able to complete group check-ins and billing in a timely manner.
Other duties as assigned
QUALIFICATIONS
1 years of Hotel Front Desk experience, required
High School Diploma/GED, required
Must be able to work Weekends and Holidays
Able to effectively communicate in English via verbal and written
Must be able to obtain and maintain an Illinois Gaming License
APPEARANCE AND GROOMING
All DraftKings at Casino Queen team members are required to comply with all appearance and grooming standards outlined in the DraftKings at Casino Queen General Rules, Procedures and Policy Handbook and the DKCQ Look Book.
WORKING ENVIRONMENT & PHYSICAL EFFORTS
The hospitality industry is a 24 Hour 365-day operation.
This position will primarily be indoor under controlled temperatures.
Occasional exposure to outdoor climates
Occasional: standing, walking, and lifting up to 25 pounds
Frequent: sitting, kneeling, reaching, pulling, pushing, and with repetitive movement of fingers, legs, arms, and hands
Speech and Vision abilities are required
2nd Shift Front Desk Agent - AC Clayton Hotel
Front Desk Associate Job In Clayton, MO
Front Desk & Guest Care
We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.
Role Responsibilities:
As a Front Desk or Guest Services Agent you have the responsibility to give our guests the best hospitality experience they can have by:
Assisting guests efficiently, courteously and professionally at all times.
Maintain a high level of service and hospitality.
Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner.
Post guest charges, collect payments and follow all cash handling procedures as required by Concord.
Handle guest mail and messages with respect to privacy and professionalism.
Be knowledgeable of the hotel brand and various programs (travel programs, special offers).
Be a great communicator to various departments and management on guest comments and concerns.
Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance.
Have full knowledge of hotel safety and emergency procedures.
Here are some reasons our associates like working for us:
Benefits (Full Time Associates only)
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Why Concord?
Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.
If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
Shift Time: 3:00p - 11:00p
Pay Rate: $15.00 - $18.00 per hour.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Front Desk Agent
Front Desk Associate Job In Saint Louis, MO
Front Desk Agent
"Join the Atira Hotels Family and Build a Legacy of Hospitality!"
Job Details
Job Type: Full-time
Pay: $16 - $17 per hour
Job Overview
The Front Desk Agent is responsible for providing excellent customer service, managing reservations, and maintaining professional relationships with guests. This role involves various clerical duties and requires prompt and courteous resolution of customer inquiries and issues.
Key Responsibilities
Reservation Management:
Receive and process reservations via phone, fax, and mail.
Enter reservations into the computer system and provide additional information.
Verify pricing, discounts, and billing information, and notify customers of room features and availability.
Maintain reservation files and resolve related problems.
Understanding of basic hotel operations, including reservations, guest check-ins and check-outs, and customer service protocols.
Customer Service:
Check in and out guests efficiently.
Process customer payments and post applicable charges.
Inform customers of credit holds and conduct customer surveys.
Interact with guests regarding their stay, resolving questions, requests, and problems promptly and courteously.
Keep customers informed of company policies, procedures, and account statuses.
Professional Relations:
Maintain the company's professional reputation by providing superior customer service.
Assist and support area personnel as needed.
Coordinate with the Accounting Department regarding customer credit status.
Keep management informed of area activities and significant problems.
Effective working relations with company personnel.
Safeguard guest information, including but not limited to: Personal information, address, room numbers, credit card numbers, etc.
Perform any other tasks/duties as assigned by the manager/ supervisor.
Qualifications
Education/Certification: High school graduate or equivalent.
Experience: Customer service and data entry experience preferred.
Skills/Abilities:
Excellent communication and public relations skills.
Well organized and attentive to detail.
Willingness to assist others.
Strong typing abilities and proficiency with PC, calculator, and office equipment.
Benefits
Accident, critical medical supplement insurance
Dental Insurance
Employee assistance program
Employee hotel room discount
Health insurance
Health savings account
Holiday pay
Life insurance
Long-term disability
Paid time off
Paid training
Professional development assistance
Vision insurance
WHY YOU'LL LOVE WORKING WITH US:
Unleash Your Creativity: We're all about innovation and fresh ideas. Let your imagination run wild!
Be Authentically You: Join a team that values diversity and lets you bring your whole self to work every day.
Level Up Your Career: Our fast-paced environment is perfect for those who want to advance quickly and seize new opportunities.
Feed Your Curiosity: With endless learning and development options, you can always stay one step ahead.
Prioritize Your Well-being: Start day one with fantastic benefits because your health and happiness matter to us.
If you're still with us, there's only one thing left to do: and become part of something amazing!
Diversity, Equity, Inclusion & Equal Employment Opportunity at Atira Hotels:
Atira is dedicated to creating a workplace that is inclusive, diverse, and fair for everyone. We provide equal employment opportunities to all, regardless of characteristics such as race, color, genetic information, creed, national origin, religion, sex, sexual orientation, gender identity, immigration status, ancestry, age, marital status, veteran status, or disability. Our hiring decisions are based on the needs of the business and the merits of each applicant, including their qualifications, experience, skills, availability, cooperation, and job performance.
Front Desk Agent
Front Desk Associate Job In Clayton, MO
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Front Desk Attendant (full time & part time)
Front Desk Associate Job In Chesterfield, MO
Benefits/Perks
Hourly wage
Great Hours (we're closed on Sundays)
Paid Vacations and Holidays
Health insurance
Dental Insurance
Vision Insurance
Term Life Insurance + additional life insurance available
Retirement Savings with Employer Match
Discount on services and retail
Company Overview For over 25 years, Hair Saloon for Men has worked to provide an exceptional grooming experience for men and young men in the communities we serve. Driven by our values of:
Striving for personal excellence
Being a steward of good
Serving others first
Being passionate
Being humble
Being honest
Taking responsibility
Going the extra mile, we provide a solid foundation upon which to grow your career
We're a team committed to creating loyal clients with a grooming experience tailored to helping men become better versions of themselves. Get rewarded for your extraordinary effort, talent, and exceptional customer service, and take your career to new heights as a member of the Hair Saloon team.
Job Summary The Front Desk Attendant, or Saloon Coordinator position, is the front line of service at Hair Saloon. You will provide the first and last impression for our guests, and manage their experience from the time they arrive until they leave. A Saloon Coordinator is NOT a receptionist. You're charged with delivering a first-class guest experience to men of all ages, delivering on our promise of unparalleled customer service. Successful Saloon Coordinators realize that the “little things” are not little things. You bring great attention to detail, appreciate loyalty, and take responsibility for building meaningful relationships with the clients and team members you meet each day.
Responsibilities
Understand and follow Hair Saloon's standard operating procedures
Manage the guest experience
Provide and deliver a first-class experience to Hair Saloon standards
Comfortable using a computer and handling client transactions using a computer-based POS system
Manage guest traffic including answering phone calls, booking appointments, and following check-in and check-out procedures
Comfortable managing and following cash procedures
Manage the front of the house keeping the Saloon orderly and clean
Build lasting relationships with guests and staff members alike
Qualifications
16 years or older
You love showing up, doing and looking your best, and feeling good at the end of the day for what you accomplished.
You're high-energy, service-oriented
No experience necessary
Compensation
Guaranteed Hourly Wage
For over 25 years, Hair Saloon for Men has worked to provide an exceptional grooming experience for men and young men in the communities we serve. We are driven by our values:
Strive for personal excellence
Be a steward of good
Serve others first
Be passionate
Be humble
Be honest
Take responsibility
Go the extra mile
We provide a solid foundation upon which to grow your career. We're a team committed to creating loyal clients with a grooming experience tailored to helping men become better versions of themselves and therefore changing the communities in which they live and work and the families that they love.
Get rewarded for your extraordinary effort, talent, and exceptional service, and take your career to new heights as a member of the Hair Saloon team.
All associated locations are independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchisee. All inquiries about employment at this franchise should be made directly to the franchisee, and not to Hair Saloon Corporate.
Front Bar Receptionist
Front Desk Associate Job In Town and Country, MO
Help create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply!
The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceed standards in guest services, phone etiquette and product and service recommendations.
As a Front Bar Receptionist you will perform the following critical functions.
Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ.
Meet or exceed sales goals set by the Salon Manager.
Explain, sell, recommend FACE FOUNDRIÉ products.
Work with the Salon Manager to notify when supplies are low.
Assist in all in-store operational processes.
Ensure store standards are adhered to at all times.
Accurately follow all company time keeping procedures.
Attend mandatory training and team meetings.
Follow all safety, sanitation and hygiene procedures before, during and after services to ensure board compliance at all times.
Responsible for keeping the store clean and fully stocked at all times.
Experience
Guest Service Experience (1 year)
Sales and Marketing Experience
Salon Experience Preferred
Current Esthetic Students Preferred
Job Type: Full Time, Part Time
Availability: Some Nights and Weekends Required
Education: High School, or equivalent
*Please Note: If you apply to multiple FACE FOUNDRIÉ locations, you may be contacted by different Hiring Managers because each location does their own hiring.
Front Desk Attendant - The Cove
Front Desk Associate Job In Saint Peters, MO
Join our team as a Front Desk Attendant at The Cove, the City of St. Peters' outdoor pool! In this role, you'll provide excellent customer service while ensuring smooth and efficient operations at the pool's admission desk.
This seasonal, part-time role offers approximately 15 hours per week, with shifts scheduled between 9:00 AM and 7:00 PM. Availability on holidays, including Memorial Day weekend, Fourth of July weekend, and Labor Day weekend, is required. Depending on the schedule, you may work independently or alongside another attendant.
Mandatory training will take place indoors at the Rec-Plex prior to the pool opening on Saturday, May 24th. Attendants must complete training to be eligible to work at The Cove.
Key Responsibilities:
Greet guests, process admissions, and provide information about pool policies and procedures.
Work independently or with a fellow attendant, depending on the shift.
Maintain a clean and organized workspace, ensuring all supplies are stocked.
Assist customers with questions or concerns, directing them to the appropriate staff when necessary.
Perform general janitorial duties as needed to keep the area safe and sanitary.
Follow all City of St. Peters safety procedures and guidelines.
Minimum Requirements:
Must be a US citizen or lawfully authorized alien worker.
Must be able to workdays, evenings, weekends and holidays as needed.
Desired Qualifications:
First Aid and CPR/AED Certification.
Why Join Us? Enjoy a summer job that lets you work outdoors in a covered area while providing great customer service. This position offers a mix of independent and team-based shifts, flexible scheduling within pool hours, and the opportunity to be part of a fun and welcoming environment.
Apply Today! Don't miss this opportunity to be part of a great team this summer!
All candidates for this position will be subject to a comprehensive background check and drug screening. Employment is contingent upon successful completion of these checks. The City is committed to maintaining a safe and drug-free work environment and requires all employees to adhere to these standards.
CI STL Front Desk Agent Part Time
Front Desk Associate Job In Saint Louis, MO
Job Details Entry Comfort Inn StLouis Westport - St Louis, MO Part Time $15.00 - $15.00 Hourly None Hospitality - HotelDescription
ABOUT THE ROLE
Front Desk Agents represent the hotel throughout all stages of the guests stay. By working with all hotel personnel, they ensure every guest experiences the highest customer care. Their responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring a pleasant stay and smooth checkout.
Essential Duties:
Properly secure guest information.
Able to learn safety, emergency, and accident prevention policies and procedures.
Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing.
Understand and adhere to proper credit card and cash handling policies and procedures.
Specific Requirements of this role:
Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures.
Coordinate room status updates with the housekeeping department and maintenance work with the engineering division.
Report any unusual occurrences or requests to the manager or assistant manager.
Manage and resolves all guest complaints in a professional and courteous manner.
Assist guests on departure by verifying and posting all outstanding charges, settling credit cards, and making arrangements for luggage and transportation assistance,
Perform other duties as assigned.
Qualifications
Qualifications
High school diploma or equivalent.
Previous hotel-related experience preferred.
Working knowledge of Microsoft Word and Excel.
Ability to work a flexible schedule, including weekends and holidays.
The Company is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Company is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Company are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Company will not tolerate discrimination or harassment based on any of these characteristics and encourages applicants of all ages.
Front Desk Attendant Holiday Inn Express-Warrenton
Front Desk Associate Job In Warrenton, MO
Job Details Holiday Inn Express Warrenton - Warrenton, MODescription
Welcome to Your Next Adventure: Be a Front Desk Superstar at Holiday Inn Express! 🌟
Are you fast, friendly, and ready to bring the fun? Join the WOCO Holiday Inn Express team and help create unforgettable stays for our guests-all while enjoying awesome perks! 🎉
Here's what makes working with us amazing:
💰
Competitive Pay:
Start strong and grow with annual raises!
⏰
Paid Time Off:
Relax with up to 32 hours of PTO in your first year.
💼
Health Benefits:
Insurance eligibility after just 90 days (if you qualify).
🎁
Exclusive Perks:
Unlock employee-only VIP Kickback Rewards.
⛽
Fuel Discount:
Save big at the pump-just for being part of the team!
💵
Weekly Pay:
Get paid every single week-because why wait?
📈
Career Growth:
Your future is bright here-we love promoting from within!
🌙
Overnight Shift Differential:
Earn extra for those late-night vibes.
🤝
Referral Bonuses:
Bring your friends along and earn extra cash.
🎄
Holiday Pay:
Celebrate and get paid for it.
💙
Support When You Need It:
Our Employee Assistance Program is always here for you.
What does a Front Desk Attendant do?
💻 Check guests in and out with ease using our computer systems.
📞 Answer phones and handle guest inquiries like a pro.
😊 Deliver top-notch customer service that keeps guests coming back.
🧹 Keep your work area clean and inviting.
💙 Treat co-workers, guests, and vendors with kindness and respect-teamwork makes the dream work!
Ready to be the friendly face of Holiday Inn Express? Apply today and start your journey with us! 🚀
Front Desk Agent
Front Desk Associate Job In Saint Louis, MO
You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will warmly and enthusiastically greet arriving guests and assist them with check in/out to ensure they are comfortable and feel welcome while also providing information. You will promote hotel services and amenities to the guests at Magnolia Hotel St. Louis.
Responsibilities
Enthusiastically welcome our guests, anticipate their needs, assist them with check in and check out, and respond promptly with your personal spirit, however busy and whatever time of day. Create memorable experiences with a warm, welcoming personality that can relate to guests and associates. Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty. Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home. Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests' needs are being met. Enjoy multi-tasking at a fast pace while having an impeccable eye for detail l to ensure accuracy and efficiency.
Qualifications
Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it's also a lot of fun! Experience. Previous experience passionately providing service to others and assisting them with creating authentic vacation or travel experiences. People Person. The best part of serving others is creating guest experiences that go beyond the expected. Great communicator. Providing amazing experiences requires the ability to communicate both verbally and through legible and grammatically correct writing. A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.
Front Desk Agent
Front Desk Associate Job In Saint Louis, MO
Full-time Description
. Administration
Register and assign rooms to guests.
2. Support
Issue room key and escort instructions to Guest Service Agent or directly to guest.
Sort, and track incoming mail and messages.
Transmit and receive messages using all communication avenues.
Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and
travel directions.
Keep record of room availability and rate.
Compute bill, collect payment, and make change for guests.
Make, confirm, and cancel reservations via all communication avenues.
Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable.
Make reservation, transportation, or entertainment reservations for guest.
Deposit guest valuables in hotel safe deposit box.
Ability to accurately use various office software.
Have a full working knowledge and expertise of each shift including night audit.
40%
Must have a comprehensive knowledge of the English language to effectively communicate with guests,
associates, and vendors.
Ability to accurately report information.
Ability to assist with various office tasks as needed.
Ability to scrupulously follow all StepStone and hotel policies and procedures.
Attend required meetings.
Requirements
These are required of every associate.
Minimum lifting of 20 pounds.
Pushing, bending, stooping, upward reaching, manual dexterity.
Hearing, writing, typing.
Minimum pulling of 20 pounds.
Other duties may be assigned.
Front Desk Receptionist Full Time
Front Desk Associate Job In Saint Louis, MO
South County Outpatient Endoscopy Services (SCOPES) is hiring a Full-Time Front Desk Receptionist! Welcome to SCOPES! SCOPES, a leading outpatient surgical facility dedicated to providing high-quality care and service-oriented environment, is seeking a skilled and compassionate Full-Time Front Desk Receptionist to join our team. As a Front Desk Receptionist, you will play a crucial role in delivering exceptional patient care and ensuring smooth office operations.
Front Desk Receptionist at SCOPES
The Front Desk Receptionist interfaces with patients and families, physicians and staff; Admit patients and process their paperwork; Update patient demographics/information in system; Collect monies due and document in the billing system; Handle funds per office procedure. Answer incoming phone calls.
Position requires weekdays only -- no holidays or weekends. Competitive salary and benefits for the right candidate.
Qualifications:
* High school graduate or equivalent.
* One year previous experience or some hospital clerical experience or medical terminology preferred.
* Must have the skills necessary to operate office equipment that are required to fulfill job duties.
* Medical terminology and computer experience beneficial
* Bilingual preferred.
* Good communication skills.
What We Offer:
As a valued member of USPI, your health and well‑being are important to us. We are proud to provide you and your dependents with valuable and significant benefits. USPI knows the value of well-rounded, balanced employees, which is why we offer a variety of additional benefits to help manage life's daily stresses.
* Competitive wages
* Opportunities to better yourself professionally
* Health, Dental & Vision Coverage
* 401(k) retirement plan
* Paid Time Off (PTO)
* Company Paid Holidays
* Employee Assistance Programs
* Health Savings Account/ Flexible Spending Account
* Education Assistance
* Short Term Disability and Long Term Disability Insurance
Who We Are
At USPI, we create relationships that create better care. We partner with physicians and health care systems to provide first class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.
USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.
For more information about USPI, check out our website, Facebook, Twitter, or LinkedIn.
#LI-DS1
Front Desk
Front Desk Associate Job In Saint Louis, MO
At PEG Hospitality Group it's our associates that make us successful, and we believe in taking good care of them. Both full and part-time associates are eligible to enroll in our benefit plan offerings after you have completed 30 days with us. Additionally, you'll be eligible to receive paid time off and holiday pay. We also offer generous parental leave benefits, a 401k savings plan, hotel stay discounts. If you need your pay a little earlier, we have you covered with our partner, PayActive. Treating one another with respect, inspiring each other to be our best, and being diligent in the work we do, are our core values. If these are important to you and you want to find a place where your hard work and commitment are appreciated and rewarded, join us!
JOB SUMMARY: Represents the hotel to the guest throughout all stages of the guest's stay. Verifies the guest's method of payment and follows established credit-checking procedures. Answers questions about hotel and local area and attractions. Adheres to all brand standards as it relates to front office processes and procedures. Accurately posts charges to guest rooms. Communicates with all departments in the hotel to ensure an exceptional experience for the guest.
RESPONSIBILITIES:
Register guests and assigns rooms. Accommodates special requests whenever possible.
Assists in pre-registration and blocking of rooms for reservations.
Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
Knows room locations, types of rooms available, and room rates.
Must be sales minded. Presents options and alternatives to guests and helps in making choices. Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
Works closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work.
Uses proper telephone etiquette.
Performs cashiering tasks like bill/invoice settlement, posting charges to the guest, paid out's.
Communicate services and amenities of the hotel to guests.
Obtain proper identification for tax-exempt guests and attach the form to registration card.
Reads and initials the pass-on log and bulletin board daily. Is aware of daily activities and meetings taking place in the hotel.
Attends department meetings.
Reports any unusual occurrences or requests to the manager or assistant manager.
Knows all safety and emergency procedures, is aware of accident prevention policies.
Maintains the cleanliness and neatness of the front desk area.
Other duties as necessary and assigned by management.
REQUIREMENTS:
Ability to walk or stand for long periods of time as customary in a hotel front office environment.
Ability to communicate effectively both verbally and in writing.
QUALIFICATIONS:
High School diploma or GED desired.
Previous experience in a hotel environment or customer service required.
Front Desk Agent
Front Desk Associate Job In Chesterfield, MO
Job Summary We are looking to add an upbeat Front Desk Agent to their team to manage all aspects of hotel guest’s accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities.
About Us
As a leader in the hospitality industry, Schahet Hotels has built a reputation based on exceptional culture and superior service. We have earned the title of “Best Places to Work” the past 3 years (‘21, ‘22, ‘23) and are excited to expand our team as we continue to grow! While a large organization, we believe culture is the forefront of our business. We refer to our shared values as RISE: Respect, Integrity, Service, and Excitement. We believe that when our team members are happy, everyone benefits!
Benefits
Insurance
Medical
Dental
Vision
VPS
PTO
Employee Discount
Employee Assistance Program
401K w/ Match
Life Insurance
Referral Bonus Program
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates, and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests’ needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Qualifications
Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role
Experience with hotel reservations software, Fossee
Customer service experience
Excellent communication and organizational skills
Company Blurb
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Front Desk Receptionist
Front Desk Associate Job In Arnold, MO
The Medical Front Desk Receptionist provides essential support and administrative services to the office, the doctors, and the patients in a fast-paced Doctor's office. This person will be involved in a wide spectrum of tasks including patient customer service, scheduling, data entry, managing electronic health records, and patient education.
Front Desk Receptionist Required Skills and Experience:
High School Diploma/ GED equivalent
Ability to establish and maintain effective working relationships with patients, other employees, and the public
2 + years' admin support in a medical environment preferred
Knowledge about health insurance, pre-authorization, insurance verification, medical terminology, CPT codes and ICD-9 codes preferred
Must have excellent customer service skills
Able to work in a fast-paced and demanding work environment
Must demonstrate a strong work ethic and maintain professionalism at all times
Must have a team mentality, flexibility and willingness to learn
The ability to communicate effectively, multi-task and work under pressure is the key to success in this position, which also requires attention to detail and a commitment to achieving consistent customer satisfaction.
The ability to uphold HIPAA compliance is mandatory.
Must exercise good judgment and discretion
Technologically savvy and familiar with Microsoft Office products including:
Google Workspace
Word
Excel
Front Desk Receptionist Essential Functions/Responsibilities (other duties may be assigned):
Welcome patients upon arrival; Answers questions and concerns.
Answer incoming calls, provide information, and transfer calls or take messages as necessary
Schedules appointments
Responsible for registering new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information
Facilitates patient flow by notifying the provider of patient's arrival, being aware of delays, and communicating with patients and clinical staff
Maintain and update patient records using data entry, faxing, and scanning.
Collect deductibles, coinsurance, balances, copays and sell OTC items
Checks all required AR/AP changes since last visit and updates records accordingly
Must be able to maintain multiple doctor's schedules.
Maintain list of orthotics received, contact patients and make follow up appointments
Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
Check next day charts for insurance eligibility and necessary referrals and prior authorizations
Prepare end of day reports, deposit slips, and upload to shared files daily
Review billing claims and denials and collect necessary information from the provider or patient
Assist with additional office tasks as necessary
Front Desk Receptionist Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. While performing the duties of this job, the employee is regularly required to sit, talk, hear, and use hands to write, type or operate office equipment. The employee is occasionally required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and smell. The employee is required to perform repetitive motions, including reaching above the head, and typing. The employee must occasionally lift up to 50 pounds and/or carry objects weighing up to 25 pounds. Specific vision abilities required by this job include peripheral vision, depth perception, and ability to adjust focus.
Front Desk Receptionist Benefits Offered:
Health Insurance (Single & Family plans available)
Life Insurance
Disability Insurance
401(k) plan with Company Match
Employee Discount Program
Paid Time Off
Paid Holidays
#USFAS
Part Time Front Desk Agent/Larkspur Landing
Front Desk Associate Job In Maryland Heights, MO
Assist Guest Service Agents and Front Office leadership with the checking in and checking out of guests.
Respond to guest inquiries and in a timely, friendly and efficient manner
Provide driving and/or walking directions to guests to local destinations
Ensure a high level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services, hotel events and local and community events and attractions
Assist fellow team members and other departments wherever necessary to maintain positive working relationships
Provide or obtain accurate information
Must be able to handle any complaints with confidence
Requirements Requirements
Duties
Greet guests upon arrival with a warm and friendly demeanor.
Handle check-in and check-out processes efficiently.
Manage reservations, including modifications and cancellations.
Respond to guest inquiries via phone, email, or in-person with professionalism.
Assist guests with special requests and provide information about hotel amenities and local attractions.
Address any guest complaints or issues promptly to ensure satisfaction.
Maintain accurate records of guest interactions and transactions.
Collaborate with other departments to enhance the overall guest experience.
Skills
Strong phone etiquette to effectively communicate with guests.
Experience in guest services within a resort or hotel setting is preferred.
Excellent front desk management abilities to handle multiple tasks simultaneously.
Proficient in hospitality management practices to ensure quality service delivery.
Multilingual skills are a plus, enhancing communication with diverse guests.
Strong customer service orientation with a focus on guest relations.
Ability to work well under pressure while maintaining a positive attitude.