Front desk associate jobs in Charleston, SC - 153 jobs
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Veterinary Receptionist
Postal Mail Processor - $72,400 average pay
The Postal Service
Front desk associate job in Charleston, SC
POSTAL MAIL PROCESSOR
NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security.
The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card).
Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail.
The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description.
Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination.
The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
$24.6-39.3 hourly 22h ago
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Postal Mail Processor ($24/hr - $39/hr)
Postal Source
Front desk associate job in Charleston, SC
POSTAL MAIL PROCESSOR
NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security.
The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card).
Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail.
The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description.
Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination.
The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
$24.6-39.3 hourly 22h ago
Urgently Hiring Postal Mail Processor -$72.4k average pay
Postal Jobs Source
Front desk associate job in Charleston, SC
POSTAL MAIL PROCESSOR
NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security.
The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card).
Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail.
The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description.
Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination.
The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
$24.6-39.3 hourly 22h ago
Medical Front Desk Associate (Charleston Area Offices)
Charleston ENT & Allergy 4.8
Front desk associate job in Charleston, SC
Job Description
Charleston ENT & Allergy has an immediate needs for friendly, compassionate, and efficient FrontDeskAssociates for our busy medical practice. As the first point of contact for our patients and their families, either in person or over the phone, our FrontDeskAssociates create a warm and welcoming atmosphere and manage patient interactions with sensitivity and kindness. They are trusted with vital patient information and are responsible for accurately entering all demographic and insurance details, collecting payments, scheduling appointments, scanning records, and above all, ensuring patients' experience here is a great one. With a total of EIGHT offices in the Charleston area, you may be asked to travel to any of these offices at any time. Successful candidates will love challenges and thrive on spontaneity!
Charleston ENT & Allergy is the industry leader in healthcare in South Carolina, specifically in the ear, nose, and throat sector. We have added new practices to the Charleston ENT & Allergy family and that means tremendous growth for our company. This ensures ample opportunities for growth for you and your career path. Come grow with us!
Responsibilities include, but aren't limited to:
Checking Patients In/Out
Verifying Insurance Eligibility
Collecting Payments
Scheduling Appointments
Chart Review
Date Entry
Scanning Records
Answering Phones
Starting pay for this position is $18!
$18 hourly 28d ago
Front Desk Associate
Sportyard
Front desk associate job in Charleston, SC
Job DescriptionThe Role (Plain English)
You are the first and last impression.
As a FrontDeskAssociate, you make check-in fast, clear, and calm - even when it's busy. Parents should feel confident. Kids should feel welcomed. Systems should work without drama.
If the frontdesk is smooth, the whole building feels better.
What You're Responsible For (Outcomes, Not Tasks)
1. Fast, accurate check-in
Guests are checked in correctly and quickly
Waivers and bookings are verified
Lines move without confusion or stress
2. Clear communication
Parents understand what's included and where to go
Questions are answered confidently
You know when to escalate vs handle it yourself
3. Calm presence
You stay composed during rushes
You don't panic, rush, or deflect
You help de-escalate minor frustrations
4. Systems accuracy
Bookings, passes, and notes are entered correctly
Issues are flagged immediately
No “we'll fix it later” mentality
5. Professional representation
You represent Sportyard with warmth and authority
You follow standards consistently
You protect the guest experience
What This Role Is Not
A cashier job
A phone-scrolling role
A “figure it out as you go” position
This is a brand-facing responsibility role.
Who This Role Is For
You'll do well if you:
Are friendly but confident
Can multitask without getting flustered
Are comfortable speaking with parents
Care about getting things right
Prefer structure over improvisation
Requirements
Must be 16+ (under 18 with restrictions)
Comfortable with basic software systems
Reliable and punctual
Willing to work nights and weekends
Age & Eligibility
Applicants must be at least 16 years old
Applicants under 18 may be hired for Zone Facilitator or FrontDeskAssociate roles only
Minor employees may not work unsupervised and will not be scheduled as the highest-ranking staff member on site
Employment is subject to applicable child labor laws and required work authorization
Application Standards
We take our hiring process seriously and expect the same from applicants.
Please answer all application questions thoughtfully. Incomplete or generic responses will not move forward.
If selected for a one-way video response, completion is required to continue in the process.
This helps us identify candidates who are prepared, detail-oriented, and genuinely interested in the role.
Benefits
$17-$20/hour, based on experience
Above-market pay for a guest-facing role
Clear growth path into FrontDesk Lead or Operations
Unlimited Sportyard membership
Access to staff events and clinics
Join a team that values preparation, accountability, and energy - not just showing up
$17-20 hourly 13d ago
Front Desk Associate - Part Time
Picklerage
Front desk associate job in Charleston, SC
This position is open and applications are currently being accepted ahead of our upcoming club opening. The start date for the position is to be determined, but will likely be at the end of November/beginning of December. We encourage interested candidates to apply at any time, as we are constantly seeking talented individuals to join our team.
Come join our growing team at PickleRage, Charleston's indoor pickleball center! Pickleball is the fastest growing sport in the country, and we are looking for energetic, organized, and self-motivated individuals to provide exceptional customer service for members and guests. The person(s) in this position operates the frontdesk and lounge area for shifts during the mornings, evenings, weekends, or holidays.
Job Description and Responsibilities
Greet members/guests, answer phones, and give facility tours
Promote membership programs/events and encourage member/guest sign up
Process and collect payments from members/guests by using the POS system
Oversee court reservations using court reservation system ensuring that members/guests are checked in and occupying assigned courts
Ensure registration and check in/checkout procedures are followed
Assist with the registration and running of programs and special events
Process POS transactions for pro shop and lounge items
Attend to Lounge area patrons, take drink and food orders from members/guests and serve ordered items including wine/beer.
Assist with Pro Shop upkeep, stocking and display
Ensure the facility presents as inviting and clean to all members and guests
Execute opening/closing procedures
Attend all training sessions and regular staff meetings
All other duties as assigned
Qualifications and Experience Desired
Excellent communication skills.
Dependable, high energy, and team oriented.
FrontDesk and/or Customer Service experience 1 year plus
Must have a friendly, outgoing personality and enjoy social interaction.
Ability to accept guidance and supervision
Ability to make quick decisions that best serve facility members and guests.
Ability to learn and use registration software and other related computer functions
Prefer experience regarding cash and credit transactions.
Customer service interaction experience
Willingness to be flexible and available to work occasional evenings and weekends as required for meetings and special events
Current or ability to obtain CPR and First Aid certifications
Must have the ability to pass a background check
Must be 18 years of age or older
Must have a valid form of ID
WORK ENVIRONMENT:
Includes a typical gym environment, with exposure to excessive noise or adverse environmental issues, including exposure to heat, cold, and inclement weather conditions. Mode of transportation for travel typically will include automobile.
PHYSICAL REQUIREMENTS:
Ability to sit and stand for prolonged periods of time. Ability to perform light maintenance work which may require climbing, stooping, squatting, kneeling, reaching above the head and reaching forward. Occasionally climbs ladders. Frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds.
COMPENSATION:
Starting pay - $16.00/hour
EEO STATEMENT:
PickleRage is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by federal, state or local laws. PickleRage is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, discipline, termination, layoff, recall, transfer, leaves of absence, compensation, and training. To request reasonable accommodation, contact Human Resources at *****************.
$16 hourly Auto-Apply 60d+ ago
FitLife Front Desk Attendant
One and Only Fitness Consulting
Front desk associate job in Charleston, SC
Job DescriptionWelcome to FitLife in Charleston, SC! FrontDesk Attendants are the face of the company and have a huge impact on the pace and environment of the gym. You will be the first and last impression for all of our members and potential new members. We are looking for individuals with contagious personalities, desire to improve, passion for fitness, and looking to have a blast at work!
Perks of the job:
Competitive pay
Fast paced work environment
Free gym membership
So, who are we looking for?
Someone with a certain level of social intelligence:
You will be working with many different personality types with members and on staff.
You will need to give the greatest care and best attitude with our members.
Someone that looks forward to maintaining high standards.
You work hard and go straight for the goal.
You are excited about meeting new people.
You have a positive attitude and look forward to helping others.
$19k-25k yearly est. 14d ago
Front Desk Services, Part Time (Evening and Weekend)
Seafields
Front desk associate job in Kiawah Island, SC
Part-time Description ConciergePart Time, Evening and Weekend Seafields by Bishop Gadsden is Charleston's newest luxury senior living community, where compassion meets excellence. We're seeking a dedicated and hospitable Concierge to support the emotional and social well-being of our residents in the evening and weekend hours. This role is ideal for someone who thrives on building relationships and provides high level customer services.
The Concierge serves as the central point of contact for residents and guests at Bishop Gadsden, a premier senior living community. This multifaceted role requires exceptional customer service skills, professionalism, and the ability to create a welcoming environment. You will greet visitors, assist residents, manage calls, and support various administrative tasks to ensure smooth daily operations.
Key Responsibilities:
Greet and assist residents, guests, and staff with courtesy and professionalism.
Answer and route incoming calls promptly; take and distribute messages as needed.
Maintain a neat and organized workstation and uphold safe work habits.
Provide information and directions, and know when to refer inquiries to appropriate staff.
Stay informed about community activities, events, and special functions.
Manage communications logs, resident updates, and incident reports.
Handle mail and package distribution, including tracking and notifications.
Assist residents with copying, faxing, and postage needs.
Coordinate guest room check-ins and check-outs (Commons Desk only).
Initiate work orders for maintenance, housekeeping, and transportation requests.
Maintain confidentiality and adhere to HIPAA and Resident Rights policies.
Support marketing efforts by greeting prospects and ensuring proper documentation.
Perform additional duties and special projects as assigned.
Requirements
Qualifications:
High school diploma required.
Strong verbal and written communication skills.
Ability to operate a multi-line phone system.
Proficient in Microsoft Office.
Exceptional customer service and public relations skills.
Ability to work well under pressure and handle interruptions gracefully.
Professional appearance and demeanor.
Basic problem-solving skills and ability to follow procedures.
Why You'll Love It Here:
Be part of a brand-new, mission-driven community
Benefits for you and your family's health, wellness, and future
Paid Time Off to create a work/life balance
Work in a collaborative, resident-focused environment
Enjoy predictable scheduling and professional development opportunities
Make a lasting difference in the lives of residents and families
Ready to bring your heart and expertise to a place that values both? Apply today and help shape the resident experience at Seafields by Bishop Gadsden. Salary Description $15-$20/hr (based on years of experience)
$15-20 hourly 60d+ ago
Front Desk Agent
Davidson Hospitality Group 4.2
Front desk associate job in Charleston, SC
Property Description
Hotel Bella Grace is a boutique hotel located in historic Charleston, South Carolina, offering exciting job opportunities for hospitality professionals looking to be part of a unique and upscale team. Joining our team means becoming part of a hospitality brand known for its commitment to exceptional guest service and distinctive accommodations. The hotel boasts a prime location in the heart of Charleston's historic district, with easy access to popular attractions, shopping, and dining, making it a sought-after destination for both business and leisure travelers. As a team member, you will have the opportunity to work in a charming and sophisticated environment, providing personalized service to discerning guests. Hotel Bella Grace values professional growth and development, offering opportunities for advancement within the organization. Join our team and be part of a rewarding and fulfilling career in the hospitality industry, where your skills and dedication will be recognized and rewarded in a truly distinctive setting.
Overview
Are you a friendly and outgoing individual with a passion for creating memorable guest experiences? Join our team as a FrontDesk Agent and be the welcoming face of our establishment. As a FrontDesk Agent, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment they arrive.
Summary:
Provide exceptional customer service, creating a positive first impression for guests
Efficiently handle guest check-ins and check-outs, ensuring accuracy and efficiency
Respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy
Assist guests with recommendations and information about local attractions, dining options, and hotel amenities
Collaborate with other departments to ensure seamless guest experiences
Maintain a clean and organized frontdesk area
Handle cash and credit card transactions accurately
Demonstrate a strong attention to detail and a proactive approach to guest satisfaction
Join our team and embark on a rewarding career in hospitality, where you can make a difference in our guests' stay. Apply now to become a FrontDesk Agent and be part of a team committed to delivering exceptional service!
Qualifications
Previous experience in a customer service role, preferably in a hotel or hospitality environment
Excellent communication and interpersonal skills
Previous cash handling experience required
Strong problem-solving abilities and the ability to remain calm under pressure
Proficiency in computer systems and knowledge of hotel property management software
Outstanding organizational and multitasking skills
Availability to work flexible schedules, including evenings, weekends, and holidays
High School diploma or equivalent
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
$23k-27k yearly est. Auto-Apply 43d ago
Front Office Agent
Grand Bohemian Charleston
Front desk associate job in Charleston, SC
An inspiring career awaits you! The Kessler Collection is a portfolio of luxury boutique hotels, unique restaurants and experiences with a Bohemian twist. The collection's captivating hotels feature curated art, original music, unique architecture and stories around every corner, all located in destinations people want to be. Our mission of inspiring places, intuitive service, and exuberant guests means we are committed to our Grand Performers learning, development, and well-being. We believe people want to be inspired!
Grand Performers in qualifying roles may enjoy a range of benefits, including:
Marriott Employee Discounts Worldwide
Medical, Dental, Vision Insurance
Company-Sponsored Life Insurance
Short & Long-Term Disability Insurance
Tuition Reimbursement Program
401(K) with Discretionary Company Matching Contributions
Employee Assistance Program
JOB SUMMARY
The overall objective and purpose of the Front Office Agent position are to provide a warm welcome and hospitable service to our guests. The incumbent is responsible for ensuring a seamless arrival and departure experience and respond efficiently to guest requests. They are to provide the highest level of service in support of the company's mission, core values, standards, and goals.
CORE RESPONSIBILITIES
Greet and interact with internal and external guests in a genuinely warm and friendly manner using professional and Kessler standard nomenclature
May assist in housekeeping duties such as cleaning public areas and guest laundry.
Maintain the integrity of the guests' privacy, including confidentiality of personal information and key control
Process check-ins, check-outs, and room assignments
Coordinate with Housekeeping to track readiness of rooms for check-in
Communicate parking procedures to guests and visitors and dispatch bell/valet attendants as needed
Post guest charges and payments, process no-shows, and adjust disputed charges
Run daily reports and contingency lists. Conduct bucket checks to ensure accuracy
Verify rate codes and make appropriate adjustments on guest' invoices
Block and unblock rooms according to the hotel's need
Operate the telephone system, answering calls within three (3) rings, using the correct salutation and telephone etiquette
Process and respond to wake-up calls according to the standard operating procedure
Notify guests of messages and record them legibly and completely
Maintain knowledge of room types, hotel amenities and features, hours of operation, and area attractions
Respond promptly to questions, concerns, and special requests. The follow-up to ensure the guest is satisfied
Log guest requests and concerns according to the standard operating procedure. Communicate with departments promptly
Solve problems proficiently
Demonstrate effective sales techniques to upsell rooms, amenities, and products
Maintain a neat and organized work area
Maintain the integrity of Company proprietary information and protect Company assets
Maintain complete knowledge in the use of all office equipment, property management systems, and access according to specifications
Maintain complete knowledge and comply with company policies and procedures
Maintain neat, clean, and professional appearance according to standards
Follow all company safety and security policies and procedures. Report accidents, injuries, and unsafe conditions
Welcome and acknowledge guests with disabilities and follow proper procedures to accommodate needs.
Develop and maintain a positive working relationship and support the team to achieve our goals
Attend required training and meetings
All other duties as assigned, planned or un-planned
KNOWLEDGE, SKILLS, AND ABILITIES
Ability to perform all tasks at the frontdesk and proficiently use job-related software, property management systems, and office equipment
Ability to remain calm in various situations, use sound judgment and effectively solve problems
Ability to read and interpret documents such as safety rules and procedural manuals
Ability to demonstrate cash handling procedures and calculate figures and amounts such as discounts, commissions, upgrades, and percentages
Strong written, verbal, and interpersonal skills
Comprehensive knowledge of office equipment and property management systems
MINIMUM QUALIFICATIONS
Bachelor's degree in Business or related training equivalent - required
1+ year of relevant work experience in similar scope and title - required
Experience within luxury brand/markets - required
Student or graduate of hotel management - preferred
SUPERVISORY RESPONSIBILITIES
None
WORK ENVIRONMENT
Must be comfortable working in a shared space, with constant noise, without the use of a private office.
Must be able to cope with frequent changing priorities and deadlines with a high degree of optimism, professionalism & collaboration.
Schedules may vary from week to week based on business demands in excess of or less than 40 hours with or without notice.
PHYSICAL DEMANDS
While performing the duties of this job, the incumbent is regularly required to see, hear, reach, use fingers to handle and feel, stand, stoop, bend and crouch up to 8 hours daily.
Push, pull, and lift up to 50 lbs.
While performing the duties of this job, the incumbent is regularly required to travel by foot, car, bus, airplane, or other means of transportation, which require sitting, waiting, and standing for long and short periods of time.
The Kessler Collection is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics
$26k-33k yearly est. Auto-Apply 50d ago
Front Office Agent
The Kessler Collection
Front desk associate job in Charleston, SC
An inspiring career awaits you! The Kessler Collection is a portfolio of luxury boutique hotels, unique restaurants and experiences with a Bohemian twist. The collection's captivating hotels feature curated art, original music, unique architecture and stories around every corner, all located in destinations people want to be. Our mission of inspiring places, intuitive service, and exuberant guests means we are committed to our Grand Performers learning, development, and well-being. We believe people want to be inspired!
Grand Performers in qualifying roles may enjoy a range of benefits, including:
* Marriott Employee Discounts Worldwide
* Medical, Dental, Vision Insurance
* Company-Sponsored Life Insurance
* Short & Long-Term Disability Insurance
* Tuition Reimbursement Program
* 401(K) with Discretionary Company Matching Contributions
* Employee Assistance Program
Responsibilities
JOB SUMMARY
The overall objective and purpose of the Front Office Agent position are to provide a warm welcome and hospitable service to our guests. The incumbent is responsible for ensuring a seamless arrival and departure experience and respond efficiently to guest requests. They are to provide the highest level of service in support of the company's mission, core values, standards, and goals.
CORE RESPONSIBILITIES
* Greet and interact with internal and external guests in a genuinely warm and friendly manner using professional and Kessler standard nomenclature
* May assist in housekeeping duties such as cleaning public areas and guest laundry.
* Maintain the integrity of the guests' privacy, including confidentiality of personal information and key control
* Process check-ins, check-outs, and room assignments
* Coordinate with Housekeeping to track readiness of rooms for check-in
* Communicate parking procedures to guests and visitors and dispatch bell/valet attendants as needed
* Post guest charges and payments, process no-shows, and adjust disputed charges
* Run daily reports and contingency lists. Conduct bucket checks to ensure accuracy
* Verify rate codes and make appropriate adjustments on guest' invoices
* Block and unblock rooms according to the hotel's need
* Operate the telephone system, answering calls within three (3) rings, using the correct salutation and telephone etiquette
* Process and respond to wake-up calls according to the standard operating procedure
* Notify guests of messages and record them legibly and completely
* Maintain knowledge of room types, hotel amenities and features, hours of operation, and area attractions
* Respond promptly to questions, concerns, and special requests. The follow-up to ensure the guest is satisfied
* Log guest requests and concerns according to the standard operating procedure. Communicate with departments promptly
* Solve problems proficiently
* Demonstrate effective sales techniques to upsell rooms, amenities, and products
* Maintain a neat and organized work area
* Maintain the integrity of Company proprietary information and protect Company assets
* Maintain complete knowledge in the use of all office equipment, property management systems, and access according to specifications
* Maintain complete knowledge and comply with company policies and procedures
* Maintain neat, clean, and professional appearance according to standards
* Follow all company safety and security policies and procedures. Report accidents, injuries, and unsafe conditions
* Welcome and acknowledge guests with disabilities and follow proper procedures to accommodate needs.
* Develop and maintain a positive working relationship and support the team to achieve our goals
* Attend required training and meetings
* All other duties as assigned, planned or un-planned
Qualifications
KNOWLEDGE, SKILLS, AND ABILITIES
* Ability to perform all tasks at the frontdesk and proficiently use job-related software, property management systems, and office equipment
* Ability to remain calm in various situations, use sound judgment and effectively solve problems
* Ability to read and interpret documents such as safety rules and procedural manuals
* Ability to demonstrate cash handling procedures and calculate figures and amounts such as discounts, commissions, upgrades, and percentages
* Strong written, verbal, and interpersonal skills
* Comprehensive knowledge of office equipment and property management systems
MINIMUM QUALIFICATIONS
* Bachelor's degree in Business or related training equivalent - required
* 1+ year of relevant work experience in similar scope and title - required
* Experience within luxury brand/markets - required
* Student or graduate of hotel management - preferred
SUPERVISORY RESPONSIBILITIES
* None
WORK ENVIRONMENT
* Must be comfortable working in a shared space, with constant noise, without the use of a private office.
* Must be able to cope with frequent changing priorities and deadlines with a high degree of optimism, professionalism & collaboration.
* Schedules may vary from week to week based on business demands in excess of or less than 40 hours with or without notice.
PHYSICAL DEMANDS
* While performing the duties of this job, the incumbent is regularly required to see, hear, reach, use fingers to handle and feel, stand, stoop, bend and crouch up to 8 hours daily.
* Push, pull, and lift up to 50 lbs.
* While performing the duties of this job, the incumbent is regularly required to travel by foot, car, bus, airplane, or other means of transportation, which require sitting, waiting, and standing for long and short periods of time.
The Kessler Collection is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics
Posted Min Pay Rate
Posted Max Pay Rate
$26k-33k yearly est. Auto-Apply 48d ago
Front Desk Attendant
Homewood Suites Mount Pleasant
Front desk associate job in Mount Pleasant, SC
The FrontDesk Agent is the first point of contact for guests at the hotel, responsible for providing exceptional service during check-in, check-out, and throughout their stay. This role involves handling guest inquiries, processing reservations, and ensuring that all guest needs are met with efficiency and professionalism.
Key Responsibilities
Guest Service
Welcome guests upon arrival, ensuring a warm and friendly reception.
Perform check-in and check-out procedures accurately, efficiently, and in accordance with hotel policies.
Assist guests with reservations, room assignments, and any special requests to ensure a pleasant stay.
Provide guests with information about hotel amenities, services, and local attractions, offering recommendations as needed.
Address and resolve guest concerns or complaints promptly, escalating issues to the FrontDesk Manager when necessary.
FrontDesk Operations
Process guest payments, including cash, credit cards, and room charges, ensuring all transactions are handled securely and accurately.
Answer and direct incoming calls, taking reservations and handling guest inquiries with professionalism.
Manage room keys, ensuring they are issued, tracked, and returned securely.
Coordinate with housekeeping and maintenance departments to ensure rooms are clean, ready for occupancy, and that any guest requests are fulfilled.
Administrative Tasks
Maintain accurate records of guest information, reservations, and billing details in the property management system (PMS).
Balance and reconcile daily transactions, ensuring accuracy in cash handling and credit card processing.
Prepare and distribute guest folios at check-out, ensuring all charges are accurate and accounted for.
Assist in maintaining the cleanliness and organization of the frontdesk area, including stocking supplies and managing inventory.
Collaboration and Communication
Work closely with other departments, such as housekeeping and food and beverage, to ensure seamless service and guest satisfaction.
Communicate effectively with the FrontDesk Manager and other team members regarding guest needs, special requests, and any operational issues.
Participate in team meetings and training sessions to stay updated on hotel policies, procedures, and promotions.
Support the frontdesk team during busy periods or when additional help is needed.
Security and Safety
Follow all security procedures, including verifying guest identities and maintaining key control.
Report any suspicious activities, safety hazards, or maintenance issues to hotel management immediately.
Ensure that guest privacy and confidentiality are maintained at all times.
Other duties as assigned to meet the needs of the property.
Qualifications:
High school diploma or equivalent.
Previous experience in a frontdesk, customer service, or hospitality role is preferred.
Strong communication and interpersonal skills, with a focus on guest service.
Proficiency in frontdesk software systems, including property management systems (PMS).
Ability to work independently and handle multiple tasks efficiently in a fast-paced environment.
Strong problem-solving skills and attention to detail.
Physical ability to stand for extended periods and handle guest luggage if necessary.
Working Conditions:
Flexible working hours, including weekends and holidays.
May require working in shifts, including evenings and overnight.
Physical stamina is required for long periods of standing and interacting with guests.
Benefits:
Competitive salary.
Employee discounts on hotel stays.
Opportunities for career advancement within the hotel.
The statements in this job description are intended to represent key duties and the level of work being performed. They are not intended to be ALL responsibilities of the job.
Crossroads Hospitality, LLC is an Equal Opportunity/Affirmative Action Employer, and encourages women, minorities, individuals with disabilities, and protected veterans to apply.
View all jobs at this company
$19k-25k yearly est. 60d+ ago
Front Desk Associate
Va/Md/Sc
Front desk associate job in Jamestown, SC
FrontDeskAssociate The FrontDeskAssociate will greet and direct members, guests and staff as they enter the gym. This position will provide assistance to members along with inquiries about gym operations and policies, as well as perform various administrative duties. This detail-oriented individual will possess excellent customer service skills and the ability to communicate effectively with both staff and members. Ability to understand and explain the policies of the gym and basic accounting principles, cash processing procedures and computer skills required. Flexibility of taking on multiple tasks at a time, along with maintaining the overall appearance of the gym while working with other team members. Gold's Gym will continue to change lives by helping people reach their individual potential. Join the team in getting us where we need to go and you'll see no limit to your career potential. Current CPR Certification is required. Apply Today!
What started out in 1965 as a small gym in Venice Beach, California has since become the most well-known and traditional fitness company in the world - - Gold's Gym. Over the last 55 years, Gold's Gym has developed into a global brand with over 600 locations spanning 6 continents. Bodybuilding greats such as Arnold Schwarzenegger, Lou Ferrigno and Franco Columbu worked out at the original Gold's Gym, which went on to become the most legendary gym in the world. In the fitness industry, the brand enjoys cult status and universal appeal with 96% aided brand awareness.
We attribute much of our success to our company culture. We're down-to-earth, reliable, and entrepreneurial - - but also enthusiastic, collaborative, and creative.
If this feels like you, we can't wait to get your application!
$18k-24k yearly est. Auto-Apply 60d+ ago
Front Desk Receptionist
Lowcountry Oncology Associates 4.1
Front desk associate job in Mount Pleasant, SC
Lowcountry Oncology Associates mission is delivering high-quality and compassionate cancer care in our community, for our community and by oncologist who in live in our community.
Why Join Us? Our team values the work components of every member to create a culture of people helping people and making a difference in our lives and those we serve.
:
The FrontDesk Receptionist is responsible for greeting and directing patients and visitors following HIPAA and company policies, providing clinic and appointment information, and communicating among departments. Updates patient information and forms as required. Inputs information for new and established patients. Assists patients with completion of medical history and information forms as needed.
Responsibilities
Answers telephones, screens callers, relays messages, and greets visitors.
Promote accuracy and efficiency in frontdesk procedures and paperwork.
To register patients according to LOA protocols.
To explain clinic policy to patients while receiving and delivering messages.
To assist patients with accurately completing appropriate forms and documents for the required information.
To handle and manage the continuous flow of information from doctors' offices and health care establishments.
To respect and maintain the privacy and dignity of clients, to assure client confidentiality at all times.
To organize and maintain forms and office stationery required for frontdesk activities and overflowing paper documents.
To schedule follow up appointments and treatment appointments.
Travels to satellite locations and floats to other clinics if needed.
Assist with training of frontdesk staff.
Additional responsibilities may be assigned to help drive our mission of delivering high-quality and compassionate cancer care in our community, for our community, and by oncologists who live in our community.
Qualifications/Competencies
High school diploma or equivalent work experience required.
Minimum of one year's experience in customer service setting, preferably receptionist experience in healthcare setting and experience with office equipment.
Customer-service oriented
Excellent telephone etiquette
Ability to interact effectively and in a supportive manner with persons of all backgrounds.
Knowledge of patient billing procedures.
This job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and qualifications may change as the needs of practice evolve.
$21k-26k yearly est. Auto-Apply 1d ago
Hotel Front Desk Agent
Tru By Hilton
Front desk associate job in North Charleston, SC
Job Description
What Makes a McKibbon FrontDesk Agent?
The FrontDesk Agent is often the first point of contact for guests and plays a vital role in shaping their impression of the hotel. As the friendly face of the property, the FrontDesk Agent demonstrates a warm, approachable personality and a genuine desire to work with people.
You are responsible for engaging with guests in a welcoming, professional, and efficient manner while ensuring their needs are met and expectations exceeded. FrontDesk Agents maintain a strong commitment to service, staying calm and hospitable even in challenging situations, and consistently uphold the
McKibbon Guiding Principles.
A Day in the Life:
Anticipate guests' needs, respond promptly and acknowledge all guests in a timely manner.
Maintain positive guest relations at all times.
Resolve guest complaints and ensure guest satisfaction.
Maintain a complete knowledge of hotel features/services, hours of operations, room rates, special packages and promotions, daily house count and expected arrivals/departures, and scheduled daily group activities.
Process all guest check-ins and verify registration information with the guest.
Handle overbooked or 'walked' guests.
Accept and record wake-up call requests.
Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).
Resolve discrepancies on the room status report with housekeeping.
You will train with and learn Food and Beverage operations to fill in as needed.
Shifts may vary by hotel:
Morning/Afternoon Shifts: 6am - 2pm or 7am - 3pm
Afternoon/Evening Shifts: 2pm - 10pm or 3pm - 11pm
Requirements:
Previous experience working as a frontdesk agent or in a similar role.
A high school diploma or equivalent vocational training certificate.
Experience working at a hotel establishment (highly desired).
Proficiency with computers.
Basic math skills.
Ability to provide excellent customer service and maintain a professional demeanor at all times.
Ability to input and access information in the property management system and/or points-of-sale system.
Possess strong listening skills with the ability to comprehend and address concerns and issues raised by workers, clients, and guests.
Must be attentive, friendly, helpful, and courteous to clients, guests, and associates.
Embrace McKibbon's Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.
Punctual for all shifts to ensure consistent coverage of frontdesk responsibilities and service to guests
Ideal Skills & Qualities:
Great verbal and written communication skills.
The ability to create a fun and supportive working environment.
Perks & Benefits Beyond the Basics:
We know that hospitality starts from within, and that's why we value the employee experience as much as we value our guests' experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that's equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment:
Benefits: Full Time Associates:
Comprehensive benefits package including medical, dental, and vision
Life insurance
Pet Insurance
Short and long-term disability
Paid time off and holidays
Tuition assistance
Financial & Occupational Wellness: All Associates
Competitive Compensation with incentives
(incentives vary by position)
401K Savings Plan with 50% matching funds
Associate referral program
Brand and company training classes, workshops and conferences for career growth and development
(varies by position)
Personal Wellness: All Associates
Fundraising matching funds program
Team volunteer opportunities
24/7 chaplain services
Exclusive hotel rate discounts
Any state specific holiday, vacation or benefit requirements will apply.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.
$23k-29k yearly est. 30d ago
Front Desk Attendant
Beaufort Lodging
Front desk associate job in Beaufort, SC
The FrontDeskAssociate is the first point of contact for guests at the hotel, responsible for providing exceptional service during check-in, check-out, and throughout their stay. This role involves handling guest inquiries, processing reservations, and ensuring that all guest needs are met with efficiency and professionalism.
Key Responsibilities
Guest Service
Welcome guests upon arrival, ensuring a warm and friendly reception.
Perform check-in and check-out procedures accurately, efficiently, and in accordance with hotel policies.
Assist guests with reservations, room assignments, and any special requests to ensure a pleasant stay.
Provide guests with information about hotel amenities, services, and local attractions, offering recommendations as needed.
Address and resolve guest concerns or complaints promptly, escalating issues to the FrontDesk Manager when necessary.
FrontDesk Operations
Process guest payments, including cash, credit cards, and room charges, ensuring all transactions are handled securely and accurately.
Answer and direct incoming calls, taking reservations and handling guest inquiries with professionalism.
Manage room keys, ensuring they are issued, tracked, and returned securely.
Coordinate with housekeeping and maintenance departments to ensure rooms are clean, ready for occupancy, and that any guest requests are fulfilled.
Administrative Tasks
Maintain accurate records of guest information, reservations, and billing details in the property management system (PMS).
Balance and reconcile daily transactions, ensuring accuracy in cash handling and credit card processing.
Prepare and distribute guest folios at check-out, ensuring all charges are accurate and accounted for.
Assist in maintaining the cleanliness and organization of the frontdesk area, including stocking supplies and managing inventory.
Collaboration and Communication
Work closely with other departments, such as housekeeping and food and beverage, to ensure seamless service and guest satisfaction.
Communicate effectively with the FrontDesk Manager and other team members regarding guest needs, special requests, and any operational issues.
Participate in team meetings and training sessions to stay updated on hotel policies, procedures, and promotions.
Support the frontdesk team during busy periods or when additional help is needed.
Security and Safety
Follow all security procedures, including verifying guest identities and maintaining key control.
Report any suspicious activities, safety hazards, or maintenance issues to hotel management immediately.
Ensure that guest privacy and confidentiality are maintained at all times.
Other duties as assigned to meet the needs of the property.
Qualifications:
High school diploma or equivalent.
Previous experience in a frontdesk, customer service, or hospitality role is preferred.
Strong communication and interpersonal skills, with a focus on guest service.
Proficiency in frontdesk software systems, including property management systems (PMS).
Ability to work independently and handle multiple tasks efficiently in a fast-paced environment.
Strong problem-solving skills and attention to detail.
Physical ability to stand for extended periods and handle guest luggage if necessary.
Working Conditions:
Flexible working hours, including weekends and holidays.
May require working in shifts, including evenings and overnight.
Physical stamina is required for long periods of standing and interacting with guests.
Benefits:
Competitive salary.
Employee discounts on hotel stays.
Opportunities for career advancement within the hotel.
The statements in this job description are intended to represent key duties and the level of work being performed. They are not intended to be ALL responsibilities of the job.
Crossroads Hospitality, LLC is an Equal Opportunity/Affirmative Action Employer, and encourages women, minorities, individuals with disabilities, and protected veterans to apply
View all jobs at this company
$19k-25k yearly est. 50d ago
Front Desk Sales Associate
Rockbox Fitness Summerville
Front desk associate job in Summerville, SC
Benefits:
Bonus opportunities
Employee discounts
Flexible schedule
Free uniforms
ROCKBOX SUMMERVILLE is a fast-growing innovative boxing and martial arts group fitness franchise, awarding 23 locations in the first 12 months of offering franchises to the public. RockBox makes a difference in client lives by delivering results
F.A.S.T.E.R
., an acronym for core values of Fun, Accountable, Service, Trust, Energy and Results.
Job Description
This Sales Associate position will be joining the RockBox Fitness team to focus on lead management and engaging members in the studio. This person will be over the top friendly with a smile larger than life. Must be assertive, be able to multi-task, help trainers when needed, have good phone skills, good computer skills, and be organized!
***We offer competitive pay + commission, free workouts, free gear, and an awesome community to be a part of!
Key Responsibilities:
ABILITY TO SELL MEMBERSHIPS
Lead management: Execute a minimum of 50-75 activities per day (Average 10-15 activities per hour - Call, Text, Email)
Handle all tasks in Mariana Tek
Must be great on the phone and not afraid of making 50+ calls during class
Make the sale when a new prospect is brought to the frontdesk by the lead trainer after class
Sell apparel & supplements
Engage with members on Social Media
Keep frontdesk clean and organized
Assist during and between classes as needed
Reset and clean the equipment for the workout so it is ready for the next session
Demonstrate exercises for anyone needing assistance, and guide members to the next station if necessary.
Engage in workouts within the studio
$18k-24k yearly est. 30d ago
Hotel Front Desk Agent
Innventures Hotel Mgmt Co 3.4
Front desk associate job in North Charleston, SC
Our Story :
If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states.
We only have 3 rules at InnVentures. (We can teach you the rest!)
Rule #1 - Do everything you can for the customer!
Rule #2 - Bring a good attitude to work with you every day and take pride in your work!
Rule #3 - Have FUN!
WHY WORK AT ONE OF OUR HOTELS?
Fun, team-oriented environment
Full-time and part-time positions available to meet your needs
Great opportunities for growth
Community Involvement
Discounted hotel stays
Recognition and awards
Paid time off
BENEFITS:
We offer eligible employees a number of benefits to enhance their health and well-being:
Group insurance, including medical, dental, vision and company-paid life insurance
Paid time off including up to 40 hours vacation days, sick/ wellness leave and 7 holidays
Company-matched 401(k) plan
Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!
Get paid daily with our Daily Pay Program!
JOB OVERVIEW - FRONTDESK AGENT
Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a FrontDesk Agent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions and gain loyal guests by handling all questions, requests and complaints promptly and courteously.
A TYPICAL DAY:
Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience.
Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met.
Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest's stay.
Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations.
Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts.
Support the goals of the hotel through teamwork and collaboration with all departments.
REQUIREMENTS:
Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays.
POTENTIAL CAREER PATH:
Front Office Supervisor or Sales Coordinator - Front Office Manager or Administrative Assistant
InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.
$23k-28k yearly est. Auto-Apply 60d+ ago
Front Desk Agent
MCR Hotels
Front desk associate job in Beaufort, SC
Hilton Garden Inn Beaufort SECTION ONE: MCR Universal Role Standards CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE Happy Guests Spotless Cleanliness
Product Consistency & Quality
Teamwork
Duties and Expectations
1. Happy Guests
Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile.
Name Use: Use the guests' names whenever possible, ensuring they feel properly welcomed.
Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores.
Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency.
Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities.
Events: Awareness and support for all groups and events at the hotel.
Technology: Understanding of relevant technology for each role.
Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting.
2. Spotless Cleanliness
Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized.
Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe.
Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning.
3. Product Consistency & Quality
Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift.
Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication.
Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times.
4. Teamwork
Communication: Communication between Team Members should be clear, honest, and professional.
Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR's guests.
Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace.
SECTION TWO: FrontDesk Agent, Role Specific Duties and Expectations
The core mission of the FrontDesk Agent is to ensure all guests enjoy a friendly arrival and departure experience, while addressing all needs and requests in a timely, efficient and hospitable manner.
Other Duties and Expectations
Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be contacted after check-in to ensure their room is satisfactory and there is nothing else required to make their stay more comfortable.
Rate Schedule: Up-to-date understanding of room rates, promotions.
Incoming Mail: Receive and note all incoming mail as required per the daily shift checklist.
SECTION THREE: Success Metrics
Happy Guests
Management Performance Ratings
Guest Satisfaction Scores/Intent to Return
Spotless Cleanliness
GM/AGM Spot Checks
Leadership Walk-throughs (RVP, etc.)
Guest Ratings/Reviews
Product Consistency & Quality
Checklist Tracking
Management Performance Ratings
Guest Ratings
Teamwork
Management Performance Ratings
SECTION FOUR: Qualifications & Requirements
Qualifications & Requirements:
Experience in a hospitality, service, consumer-facing franchise or related field preferred.
Can-Do Attitude: Must have a positive attitude and willingness to learn.
Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures.
Handle Pace and Pressure: Must work well in stressful, high-pressure situations.
Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.
Communication Skills: Must be able to convey information and ideas clearly.
Hospitality and Guest Service: Must have a desire to serve all guests.
Age Requirement: Must be 18 years of age or older to perform this job.
Schedule and Travel: Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel.
Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock.
Breaks: Clock in/out for breaks at the designated time on your schedule.
Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.
Physical Working Demands & Working Environment:
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to:
Stand or remain in a stationary position for long periods of time (3-4 hours at a time).
Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls.
Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms.
Inspect and visually observe details at close range (within a few feet) and from long range.
Occasionally required to lift packages or general office equipment.
The noise level in the work environment is usually moderate (phone ringing, and heavy communication between co-workers and customers).
Language + Reasoning Skills:
Read, write, understand and communicate with others effectively using the English language.
Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.
$23k-29k yearly est. 15d ago
Front Office Reception
Diamonds Direct Management 3.9
Front desk associate job in Mount Pleasant, SC
Brief Description
We are looking for a FrontDesk Professional to join our team with a friendly attitude and the ability to multitask. The successful candidate should be outgoing and friendly with a gregarious personality and a natural talent for customer service.
The Front Office Professional is the first point of contact for our customers. Our experience sets us apart from competitors. Everyone on our team must be a RHINO!
Requirements
Previous customer service/frontdesk experience
Experience in a luxury retail environment preferred
Good organizational and multi-tasking abilities
Ability to pass background check and drug screening
Excellent oral communication skills
Sit or Stand for long periods of time
Working Saturdays are a must
Summary
Greet customers and initiate a luxury experience
Professional and welcoming presentation
Ability to maintain composure in high pressure and fast-paced environment
Answer and direct calls of multi-line phone system
Assist with inventory counts and store open and/or close
Type appraisals
Proficient computer skills
Prepare outgoing mail
Keep frontdesk tidy and presentable with all necessary material (pens, forms, paper etc.)
A commitment to personal excellence
Inclusive team player with a positive attitude
Dependable
A passion for the jewelry industry
How much does a front desk associate earn in Charleston, SC?
The average front desk associate in Charleston, SC earns between $16,000 and $28,000 annually. This compares to the national average front desk associate range of $20,000 to $35,000.
Average front desk associate salary in Charleston, SC
$21,000
What are the biggest employers of Front Desk Associates in Charleston, SC?
The biggest employers of Front Desk Associates in Charleston, SC are: