Front Desk Associate Jobs in Cherry Hill Mall, NJ

Holman is looking for outgoing and friendly individuals for a part-time Receptionist. The ideal candidates will possess a high energy level, a positive attitude, strong organization, communication, and problem-solving skills. Phone skills are essential. A valid State Driver’s License and ability to pass a pre-employment criminal background check are required for employment. DAY-TO-DAY RESPONSIBILITIES OF THE RECEPTIONIST (include but are not limited to): Greet and assist customers promptly Direct customers accordingly Answer incoming calls in a professional manner Take detailed messages when required SKILLS & QUALIFICATIONS TO BE SUCCESSFUL IN THE RECEPTIONIST ROLE: Self-Motivated Team Player Dependable & Reliable Customer Service Skills Service Excellence Attitude Ability to Thrive in a Fast-Paced Environment BENEFITS: Career Development We are An Equal Opportunity Employer

Contemporary Staffing Solutions (CSS) is seeking a Part-Time Office Assistant to join our client in Horsham, PA. This temporary opportunity offers 20-30 hours per week and $18-$20/Hour. The Office Assistant supports administrative functions in payroll, accounting, human resources, and vendor coordination. This role ensures operational efficiency through accurate documentation, proactive communication, and compliance with organizational standards. Key Responsibilities Assist in processing bi-weekly payroll, ensuring accuracy and identifying errors. Help prepare and distribute annual tax documents such as W-2s and 1099s. Review and process invoices regularly, collaborating with supervisors for expense approvals. Reconcile company credit accounts and maintain accurate financial records. Prepare vendor payments and ensure timely check distribution. Maintain updated employee records, including pay rates, tax withholdings, benefits, and leave balances. Manage and organize employee files, ensuring compliance with required documentation. Record and reconcile employee benefit expenses monthly. Facilitate workers' compensation claims and coordinate follow-up communication. Act as a liaison with facilities vendors to coordinate services and resolve issues. Oversee vendor documentation, including contracts, tax forms, and insurance certificates. Monitor and maintain supply inventory to support daily office operations. Qualifications: Strong organizational and multitasking skills to thrive in a fast-paced environments Proficiency in using standard office software, including spreadsheets and payroll systems. Detail-oriented with excellent verbal and written communication skills. Physical capability to lift up to 50 pounds, bend, stoop, and climb stairs as necessary. Ability to maintain confidentiality and adhere to organizational policies.

Additional Information Overnight Shift Job Number 24200141 Job Category Rooms & Guest Services Operations Location W Philadelphia, 1439 Chestnut Street, Philadelphia, Pennsylvania, United States, 19102VIEW ON MAP (************************************************************************************************************************************************* Schedule Full Time Located Remotely? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

←Back to all jobs at Valley Forge Casino Resort Front Desk Attendant Valley Forge Casino Resort is an EEO employer - M/F/Vets/Disabled Provide guests with a friendly and efficient check-in and check-out experience. Provide guests with general information regarding hotel, amenities and special events. Job Duties Sell rooms utilizing excellent customer service skills and yield management. Resolve customer complaints and answer guest inquiries regarding hotel services, events, directions, local attractions, etc in a friendly, professional manner. Complete all registration forms and computer input. Retrieve and distribute room keys. Calculate and print hotel bills, and accept payment for various room charges utilizing standard cash and credit procedures. Communicate with Executive Hosts regarding hotel stays. Utilize computer to run necessary reports. Balance all transactions at the end of shift (audit out). Operate manual procedures in the event of computer failure. Other duties assigned by management. · Communicate with Executive Hosts regarding hotel stays. · Utilize computer to run necessary reports. · Balance all transactions at the end of shift (audit out). · Operate manual procedures in the event of computer failure. Other duties assigned by management. Qualifications: High school diploma or equivalent, and front desk experience preferred. Ability to utilize basic office machines, computer and telephone. Ability to communicate with guests and staff in English. Knowledge of hotel key system. Must be able to work flexible shifts and able to stand for long periods of time. Detail oriented and able to multitask. Ability to add, subtract and audit accounts. Money handling experience and ability to operate electronic draft system. Ability to operate LMS, CMS, and Hot Sauce/Espresso computer systems. Must be able to obtain/maintain and necessary certifications and/or licenses as required by local gaming regulations · High school diploma or equivalent, and front desk experience preferred. · Ability to utilize basic office machines, computer and telephone. · Ability to communicate with guests and staff in English. · Knowledge of hotel key system. · Must be able to work flexible shifts and able to stand for long periods of time. · Detail oriented and able to multitask. · Ability to add, subtract and audit accounts. · Money handling experience and ability to operate electronic draft system. · Ability to operate LMS, CMS, and Hot Sauce/Espresso computer systems Please visit our careers page to see more job opportunities.

* Philadelphia, PA * Full-Time * Ledger Residences * $18.00 - $20.00 / hr * Hospitality Front Desk Agent **At Sosuite**, our mission is to transform how people live and travel. Sosuite provides beautiful, playful, and homey apartment suites for the modern traveler. We provide everything our guests need for a comfortable stay, whether that's 3 nights or 3 months. Sosuite started in 2019 and manages apartment buildings and micro hotels throughout Philadelphia. WE ARE LOOKING FOR A TALENTED AND EXPERIENCED HOSPITALITY FRONT DESK AGENT TO JOIN US AT ONE OF OUR PREMIER NEW BUILDINGS IN CENTER CITY! You will be the face of the company at this mixed-use building, extending Sosuite's warmth and hospitality to long-term residents and short-term hotel guests alike. In addition to providing a refined level of hospitality to guests and residents at your building, you will also utilize Sosuite's industry-leading software stack to assist guests and operations remotely.**This is an immediate opening.** **Who we're looking for:** * A full-time or part-time Hospitality Front Desk Agent. * Weekend availability is a must! * Someone able to work any shift between 8AM and midnight. * Experience in upscale hotel front desk roles or similar preferred. * Highly proficient with technology and software use. * Someone with a positive attitude - we lift our coworkers up and extend hospitality to everyone. * Someone with a presentable, composed demeanor, and a refined understanding of hospitality service. * Hospitality students welcome for flexible part-time shifts. **Compensation & Benefits:** - W-2 full-time position. - Starting pay: $18-$20 per hour depending on experience - Overtime pay: 1.5x on Sosuite's observed holidays (New Years, Memorial Day, MLK Day, Independence Day, Labor Day, Thanksgiving, Christmas). - Paid Time Off and paid Sick Leave accruing throughout the year. - Flexible Unpaid Time Off accruing throughout the year. - 401k retirement plan available with employer matching. **What you'll be doing at Sosuite:** * Staff the front desk at an upscale mixed-use building. * Welcome long-term residents. * Assist short-term hotel guests with checking in, checking out, and guest services. * Provide standard concierge services such as package receiving. * Respond to guest requests with warmth and hospitality, delivering extra towels and similar services. * Utilize Sosuite's extensive software stack to assist Sosuite's remote Guest Experience Team. * Manage reservations, create charges and refunds, liaise with Field Operations and Housekeeping, and similar desk work. **What you need to be successful:** * Eligible to work in the United States. * A high degree of proficiency with software and mobile applications. * Physical stamina and mobility including ability to reach, kneel, and bend. * Ability to lift, push, and pull required loads, including up and down several flights of stairs (usually about 50 lbs) * A positive attitude, and the ability to work effectively both in a team environment as well as independently **What you'll get when joining Sosuite:** * A team to help you grow professionally and personally. * Quarterly team events. * An annual free night at a Sosuite location #staycation. * A positive and empowering team environment. **We have a great team, and we hold ourselves to the highest standards of quality. If you're good at what you do, we want you on our team.**

The DoubleTree suites Philadelphia West in Plymouth Meeting is seeking a Front Desk Agent to join our Front Office Team! The hourly rate is $18.00 USD. Must have a flexible schedule. Front Desk & Guest Care We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Here are some reasons our associates like working for us: Our Benefits (applies to Full Time Associates Only) Competitive Pay Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental 401K Retirement Program with company contribution - FREE MONEY! Discounted room rate at Concord managed hotels and all Hilton brands. Group Life Insurance equal to your annual salary Company paid Short term and voluntary Long Term Disability Programs Verizon Wireless Discount - save up to 18% off your billing a month with our partnership with Verizon Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs. Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously and professionally at all times Maintain a high level of service and hospitality Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner Post guest charges, collect payments and follow all cash handling procedures as required by Concord Handle guest mail and messages with respect to privacy and professionalism Be knowledgeable of the hotel brand and various programs (travel programs, special offers) Be a great communicator to various departments and management on guest comments and concerns Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance Have full knowledge of hotel safety and emergency procedures Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest - having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. * Share: Email **Apply for New! Front Desk Agent** You are about to apply for New! Front Desk Agent through another service. You could go straight there, but we highly recommend you log in or join our talent network first. **Talent Network Benefits** * It's completely free! * Keep track of your applications and saved jobs * Find other jobs that match your interests * Be among the first to learn about career opportunities on Concord Hospitality that match your interests * Receive email alerts from Concord Hospitality whenever new jobs are posted * Get contacted by recruiters when they have an interesting opportunity that may be a fit for you

Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to designated departments/personnel. Resolve discrepancies on the room status report with Housekeeping. Other duties as assigned. Responsibilities Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner. Qualifications High school graduate or equivalent. Minimum one year customer service experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Computer experience preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele.

The Front Desk Agent is responsible for attending to the needs of guests and ensuring the highest possible level of guest satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES Guest Service Maintains guest service as the driving philosophy of the operation Personally demonstrates a commitment to guest service in responding promptly to guests' needs Committed to making every guest is satisfied Meets or exceeds guest satisfaction measures Ensures hotel standards and services contribute to the delivery of consistent guest service Implements and practices guest service initiatives and performs to Hotel Standards Front Desk Operations Greet all guests (internal and external) Process guest reservations, registration (check-in) and departures (check-outs) Offer guest assistance at every opportunity Respond to all guest requests efficiently Ensure guest satisfaction by following through on requests and other needs Provide information to guests about hotel policies, services and amenities Provide information, directions and other assistance as necessary about the local area Maintain accurate guest information in the hotel property management system including, but not limited to: basic guest information, billing/payment, guest charges, etc. Handles collection efforts of all in-house balances and notifies management of potential liabilities Monitors all cash, check, credit card and ledger accounts through shift reports and performs audit functions if assigned Maintain daily logs and checklists Effectively communicate all pertinent information to other employees within the department Effectively communicate all pertinent information to other departments (Housekeeping, Security, Maintenance, etc) regarding room status/availability, guest requests, etc. Assist in all areas of the operation including PBX/Switchboard, bellman or concierge services, and other areas as necessary Assist guests with booking and modifying reservations as needed Comply with all standards and regulations to encourage safe and efficient hotel operations Maintain regular attendance in compliance with company policy Maintain high standards of personal appearance and grooming in accordance with company policy Approach all encounters with guests and employees in a friendly, service-oriented manner Maintain and organize work area regularly and monitor lobby cleanliness Other duties as required QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High School diploma or equivalent, plus relative experience in customer service LANGUAGE AND MATHEMATICAL SKILLS Ability to read and speak English and comprehend simple instructions, short correspondence, and memos Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees Ability to effectively communicate with employees, guests and supervisors for optimum operation of the property Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratio, and percent and to draw and interpret bar graphs CERTIFICATES, LICENSES, REGISTRATIONS None required at this time. PHYSICAL DEMANDS/ WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear Frequently required to reach with hands and arms Occasionally required to stoop, kneel, or crouch Occasionally lift and/or move up to 50 pounds Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus

What you will be doing Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. Promptly, accurately and efficiently know how and where to post all charges. Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often. Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly. Review any reservations with special requests and work to block rooms accordingly. Have knowledge of hotel rates, discounts and how to handle each. Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.

Front Desk Agent Philadelphia, PA Job Summary We are looking to add an upbeat Front Desk Agent to their team to manage all aspects of hotel guest’s accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities. Must be available to work mornings, evenings, weekends and holidays. Ability to work night audit/overnight will be expected for call outs; extra coverage as business demands. Benefits Medical benefits after 60 days of employment PTO and Holiday Pay 401K after one year of employment Employee Appreciation Program Employee Lunches Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates, and amenities Respond to clients’ complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests’ needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Assist with set up, execution, break down and clean up of Homewood breakfast as requested or needed Complete any request by management Qualifications Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role Experience with hotel reservations software, like OnQ or Opera Customer service experience Excellent communication and organizational skills We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Centrally located on Boston's North Shore, our hotel is perfectly situated near Salem, Gloucester, Rockport, and Cape Ann. Stay with us to visit the Salem Witch Museum, House of Seven Gables, or all of the culture and charm that the city of Boston offers! Our Ithaki Restaurant is sure to delight and is a favorite of locals. 183 Rooms, 10,000 sq. ft. event space, Ithaki Modern Mediterranean Restaurant. SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career. We offer a comprehensive part-time benefits package consisting of EARNED WAGE ACCESS get paid before payday, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more. In this role, you'll warmly welcome our guests and provide exceptional service throughout their stay. You and the entire front desk team are dedicated to ensuring guest satisfaction by crafting remarkable and seamless experiences from the moment guests arrive. Your efforts will create unforgettable and unique memories that leave a lasting impression. **Essential Job Functions:** • Deliver unparalleled service, courtesy, and care to our guests • Respond promptly and effectively to guest questions and requests • Streamline the check-in and check-out process for guests • Answer incoming phone calls with promptness and professionalism • Excel at multitasking in a dynamic environment • Resolve guest concerns with attentive service recovery **Hotel Specific:** * Rate of Pay: $18.00 per hour * 2-3 shifts per week * Primarily morning weekend shifts **Physical Demands:** • Ability to lift, carry, push or pull 10 lbs • Primarily standing for majority of shift **Qualifications:** * High school diploma or its equivalent * One year of Front Desk experience in hotels preferred * One year of experience working in customers service or a guest-facing role required * Full understanding and comfort working on a computer with MS Suite-Outlook, Word, Excel * Previous experience with hotel PMS systems a plus Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans **Qualifications** **Skills** **Behaviors** **:** **Motivations** **:** **Education** **Experience** ** **Preferred**** **1 year:** Hotel Front Desk **** **Licenses & Certifications** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Wurzak Hotel Group is looking for an upbeat Front Desk Agent to support the Guest Services department at our gorgeous property, Sheraton Valley Forge Hotel. This position is responsible for managing all aspects of hotel guest's accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities. The Company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week. Essential Functions Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates, and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Qualifications The Company may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below. Education and Experience Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role Experience with hotel reservations software Customer service experience Excellent communication and organizational skills Compensation and Benefits Competitive Salary Paid Time Off Medical, Dental, Vision health insurance Robust supplemental insurance for Life, AD&D, Pets, legal and more Wellness programs for mental, physical, and financial wellness Hotel and travel discounts Generous retirement/401k benefits Education and professional development Wurzark Hotel Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

If you thrive in a fast-paced environment, enjoy interacting with guests, and are passionate about delivering top-notch service, we encourage you to apply to join our Front Desk team! The ideal candidates will be reliable, available to work weekdays, evenings, weekends, and holidays, and possess a strong customer service mindset. As a Front Desk Agent, your responsibilities will include greeting and assisting guests, managing reservations, handling phone calls, and ensuring overall guest satisfaction. Key Responsibilities: - Warmly greet and check in guests - Manage reservations and handle phone inquiries - Address guest needs, complaints, and requests promptly - Collaborate with guests and other hotel departments for smooth operations Skills Required: - Attention to detail and strong problem-solving abilities - Excellent multi-tasking skills - Exceptional written and verbal communication - Strong customer service and interpersonal skills - Availability to work overnight shifts Qualifications: - Previous customer service experience, preferably at the front desk or in the hotel industry - Effective communication skills and knowledge of hospitality services - Proficiency in managing multi-line phone systems and guest relations - Familiarity with night audit procedures Job Type: Full-time Pay: From $16.50 per hour Expected hours: 38 - 40 per week Benefits: 401(k) 401(k) matching Dental Insurance Employee discount Flexible schedule Free Parking Health insurance Life insurance Paid time off Referral program Vision insurance Schedule: 8-hour shift Day shift Evening shift Every weekend Holidays Weekends as needed Ability to Commute: Township of Hamilton, NJ 08690 (Required) Work Location: In person

close [gravityform id="1" title="false" description="false"] Front Desk Agent Job - Audubon, PA If you are passionate about helping people and looking for a company that supports career advancement, we may have the perfect opportunity for you at Tru by Hilton! Prominence Hospitality is now hiring a Front Desk Agent! **Why You'll Love Prominence:** * **We are deeply invested in our team and ready to IGNITE your career. Inclusive, Growing, Noteworthy, Innovative, Thoughtful, Empowering are the hallmarks of our company's culture.** * ***Competitive pay & incentives*** * Training and development programs and opportunities for career growth. * Work/Life balance and Employee Discounts - friends and family enjoy too!! **Why You'll Love This Job** **Responsibilities** **What you will do as our next Front Desk Agent** * ***Be the “face of our company”*** to guests as you greet, register, issue room keys, answer guest inquiries as needed, and answer and transfer calls promptly and politely in accordance with Prominence standards. * ***Showcase your attention to detail*** as you monitor cleanliness of lobby and other guest areas, maintain accurate front desk records and complete required reports, and sign purchase requisitions and invoices for expenditures for your operational area. * ***Be a team player*** as we work hard and have lots of fun! **All while in a safe and inclusive environment that's been ranked among the best workplaces.** **Skills & Qualifications** **What you need to be successful as a Front Desk Agent** * Strong organizational and analytical skills with the ability to multi-task in a fast-paced environment. * Possess a positive upbeat attitude and be an effective listener, prepared to understand and solve issues quickly both face-to-face and on the phone. * Working knowledge of Microsoft Office and reservation management systems is a plus. * Attention to detail, multitasking, and time management skills. **So, if you think that YOU are the right fit for US, let's connect.**

King of Prussia, PA Full-time Provide guests with a friendly and efficient check-in and check-out experience. Provide guests with general information regarding hotel, amenities and special events. **Job Duties** * Sell rooms utilizing excellent customer service skills and yield management. * Resolve customer complaints and answer guest inquiries regarding hotel services, events, directions, local attractions, etc in a friendly, professional manner. * Complete all registration forms and computer input. * Retrieve and distribute room keys. * Calculate and print hotel bills, and accept payment for various room charges utilizing standard cash and credit procedures. * Communicate with Executive Hosts regarding hotel stays. * Utilize computer to run necessary reports. * Balance all transactions at the end of shift (audit out). * Operate manual procedures in the event of computer failure. * Other duties assigned by management. · Communicate with Executive Hosts regarding hotel stays. · Utilize computer to run necessary reports. · Balance all transactions at the end of shift (audit out). · Operate manual procedures in the event of computer failure. Other duties assigned by management. **Qualifications:** * High school diploma or equivalent, and front desk experience preferred. * Ability to utilize basic office machines, computer and telephone. * Ability to communicate with guests and staff in English. * Knowledge of hotel key system. * Must be able to work flexible shifts and able to stand for long periods of time. * Detail oriented and able to multitask. * Ability to add, subtract and audit accounts. * Money handling experience and ability to operate electronic draft system. * Ability to operate LMS, CMS, and Hot Sauce/Espresso computer systems. * Must be able to obtain/maintain and necessary certifications and/or licenses as required by local gaming regulations · High school diploma or equivalent, and front desk experience preferred. · Ability to utilize basic office machines, computer and telephone. · Ability to communicate with guests and staff in English. · Knowledge of hotel key system. · Must be able to work flexible shifts and able to stand for long periods of time. · Detail oriented and able to multitask. · Ability to add, subtract and audit accounts. · Money handling experience and ability to operate electronic draft system. · Ability to operate LMS, CMS, and Hot Sauce/Espresso computer systems Please visit our page to see more job opportunities.

Wurzak Hotel Group is looking for an experienced Front Desk Agent to support the Guest Service Department at our gorgeous property, HOME2 Suites Philadelphia Convention Center. The Front Desk Agent greets guests, processes check-ins and checkouts, issues room keys, answers questions, and resolves guest requests in safe and efficient compliance with policies and procedures, brand standards, and federal, state and local regulations. Processes guest bills and collects payments in compliance with cash handling, credit card processing and accounting policies and procedures. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management. We are looking for someone with personality, experience, and drive to contribute to the continued success of this luxury property. General Process guest check-ins and room assignments following the hotel’s rate structures, discounts and sell/upsell strategies. Accommodate special requests when possible. Process check-in/check-out and collect payments in compliance with cash handling, credit card processing and accounting policies and procedures. Answer inquiries about hotel services, in-house events, directions, local attractions, etc. Assist guests with check cashing, safety boxes, additional guest room keys, transportation, etc. If necessary, walk guests in a professional and courteous manner and in compliance with policies, procedures and brand stands. Pre-register, block reservations and, as appropriate, take same day and future reservations. Cancel room reservations according to policies and procedures. Ensure release of any Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations. On time and at work when scheduled and in proper uniform. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. Consistent professional and positive attitude and actions when communicating with guests and associates. Ensure maintenance problems are promptly reported through proper channels. Comply with all company policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures. Write shift reports including reports on any incidents of theft, accidents or injuries when assigned. Check with manager/supervisor before leaving work area for any reason. On time and at work when scheduled, and in proper uniform. Attend department meetings as scheduled. Respond to guest requests, concerns and problems to ensure guest satisfaction. Report any incidents of guest dissatisfaction or other matters of significance to manager so that corrective measures may be taken. Any other tasks/duties as requested by management. Education and Experience: The Company may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below. High school education or equivalent experience. One to two years of customer contact experience. Guest service, basic accounting, and familiarity with hospitality industry practices preferred. Our Perks Competitive Salary Paid Time Off Medical, Dental, Vision health insurance Robust supplemental insurance for Life, AD&D, Pets, legal and more Wellness programs for mental, physical, and financial wellness Hotel and travel discounts Generous retirement/401k benefits Education and professional development Who we are: Wurzak Hotel Group (WHG) is a Philadelphia-based owner, developer, and operator of premium branded full-service, extended stay, and focus service hotels. WHG’s core expertise is its unique ability to develop and operate hotels and food and beverage outlets in an entrepreneurial manner maximizing returns on the investment and developing long-term relationships with our guests. WHG has earned and maintains its competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovation, tight focus on the operational details, and uncompromised guest satisfaction. Wurzak Hotel Group has a proven record of accomplishment of developing and managing hospitality assets for over 30 years and continues to be recognized as one of the region’s top hospitality companies. WHG is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture where all our team members can thrive. We have a zero-tolerance policy for workplace discrimination based on someone’s race, gender, disability, or any other basis protected under federal, state, or local laws. EEO m/f/d/h

About the Role: We are seeking a highly motivated and professional Front Desk Agent to join our team at the Residence Inn Great Valley in Malvern. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay is comfortable and enjoyable. You will be the first point of contact for guests, handling their inquiries and requests with efficiency and professionalism. Your main goal will be to create a welcoming and friendly atmosphere for our guests, ensuring they have a memorable experience. Minimum Qualifications: High school diploma or equivalent Excellent communication and customer service skills Ability to multitask and work in a fast-paced environment Proficient in Microsoft Office and basic computer skills Ability to work flexible hours, including weekends and holidays Preferred Qualifications: Previous experience in a hotel or hospitality setting Fluency in a second language Experience with hotel management software Responsibilities: Greet guests and check them into their rooms, ensuring all necessary information is obtained and recorded accurately Handle guest inquiries and requests promptly and professionally, providing accurate information and resolving any issues that may arise Maintain a clean and organized front desk area, ensuring all necessary supplies are stocked and readily available Assist with other duties as assigned, including but not limited to answering phones, making reservations, and processing payments Collaborate with other team members to ensure a seamless guest experience Skills: As a Front Desk Agent, you will utilize your exceptional communication and customer service skills on a daily basis. You will also need to be proficient in basic computer skills and Microsoft Office. Multitasking and working in a fast-paced environment will be essential to your success in this role. Additionally, fluency in a second language and experience with hotel management software would be beneficial. Overall, your skills will be utilized to create a welcoming and friendly atmosphere for our guests, ensuring they have a memorable experience.