Unit Desk Clerk (Advanced Acute Care Orthopedic Unit) - Day/Eve Shift
Front Desk Associate Job In Kreamer, PA
Job Title: Unit Desk Clerk (Advanced Acute Care Orthopedic Unit) - Day/Eve Shift Job Category: Nursing Support Services, Nursing and Nursing Support Schedule: Rotation Work Type: Full time Department: GMC Orthopaedics Nursing Division
Date Posted: 10/16/2024
Job ID: R-63809
Job SummaryGeisinger is proud to offer a full time Unit Desk Clerk a minimum hiring rate of $15.75, with increased rates for experienced individuals and up to $3 shift differentials for evening, nights, and weekend shifts! Also offering up to $40,000 in financial support to become a nurse!
Job Duties
Benefits of working at Geisinger:
Full benefits (health, dental and vision) starting on day one
Three medical plan choices, including an expanded network for out-of-area employees and dependents
Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA)
Company-paid life insurance, short-term disability, and long-term disability coverage
401(k) plan that includes automatic Geisinger contributions
Generous paid time off (PTO) plan that allows you to accrue time quickly
Up to $5,000 in tuition reimbursement per calendar year
MyHealth Rewards wellness program to improve your health while earning a financial incentive
Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones
Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care; Access free legal guidance, mental health visits, work-life support, digital self-help tools and more
Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance
Shared governance structure that empowers our nursing support staff
On the job training and education
Professional opportunities for growth and advancement
Support and mentorship from a full range of dedicated nursing leaders
Community involvement through our Employee Resource Groups
Employee referral incentive program
Geisinger values and prioritizes the safety and security of our staff by investing in a Strongline Alert Notification system worn by our staff, robust camera surveillance system, metal detectors at certain locations and security guards/K9 program on campus.
Join the Geisinger Family! Apply now! To learn more about Geisinger opportunities, please contact Jennifer Craven at **********************.
Job Description:
Responsible and accountable for performing a wide range of clerical duties in a patient care environment.
Participates in required patient safety education programs and other activities designed to improve departmental and organizational safety.
Assures appropriate bed assignment.
Ensures timely notification of teletracking upon discharge.
Performs clerical duties for admissions, transfers, discharges, and deaths according to standards.
Transcribes and processes orders according to unit standards.
Releases and confirms ordered tests to appropriate departments.
Coordinates transportation of patients to multiple tests.
Communicates patient related information promptly to the appropriate care team member.
Participates in obtaining and communicating electronic information as pertinent to the nursing unit.
Communicates with food services to ensure appropriate patient diets.
Collaborates with other health care teams in order to facilitate multi-disciplinary patient care.
Obtains and orders supplies.
Files forms and reports according to standards.
Maintains an organized patient care environment.
Operates, problem solves, and takes corrective measures for clerical equipment.
Assists with transporting non-controlled medications to and from Pharmacy and within the unit as needed.
Assists with transporting blood products to and from Blood Bank as needed.
Assists care team in the collection of necessary data or reports.
Precepts and mentors new staff in a professional, positive manner.
Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.
Position Details
Schedule: 12 hour day and evening shifts including every other weekend and holiday.
EducationHigh School Diploma or Equivalent (GED)- (Required)
Our Purpose & ValuesOUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
Welcome Desk Associate
Front Desk Associate Job In York, PA
* Posted 24-Nov-2024 (EST) * 90 North Newberry Street, York, PA, USA * Part Time Email Me This Job The York Branch is searching for a dynamic addition to the team, interested in working Monday, Wednesday and Friday 8:45 am - 5pm with some additional hours available on occasion.
Our Welcome Desk Associates are our "go to" people who help our members and employees, providing information on the branch, services, and programs, on the phone and in person. If you enjoy being around people and engaging people in the community, this is the position for you!
Employees enjoy FREE use of the facilities at all branches, including our outdoor pools, gym, and wellness center. Program discounts include FREE use of Child Watch up to 3 hours per day or Camp/School-Aged Child Care for your own children while you're working, and discounts on programs and lessons. Full-time and Regular Part-time Employees accrue PTO after their first month and receive free membership for their family!
**OUR CULTURE:**
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.
**ESSENTIAL FUNCTIONS:**
- Must be knowledgeable of all facets of the Y, and have the ability to provide accurate information to members and potential members via phone or in person.
- Ensure members and potential members are put in contact with the correct person/department to obtain programming or Association related information.
- Must be familiar with the program brochure, website, and YMCA social media pages to become educated about the Y programs and services to sell them effectively.
- Help resolve problems and concerns for potential members, members, and staff in a positive and professional manner.
- Must present a professional appearance by arriving to work at the specified scheduled time, dressed according to YMCA dress code.
- Ensure that anyone entering the building is scanning in with their Y Key Fob or being checked in and that their face matches the picture on their account.
- Accurate receipting of memberships, program participant information, and revenue in computer.
- Sell memberships and services. Follow up with anyone that did not join via phone, mail or e-mail.
- Responsible for accurate daily shift closing and following shift change procedures.
- Ensure security of the building by monitoring building as well as following procedures to Open- Close the Member Service Desk area and the main building (depending on the shift).
- Record and handle merchandise sales, assist with scheduling wellness evaluation and orientation appointments.
- Conduct tours of the YMCA for new and prospective members using the tour sheet provided.
- Maintain cleanliness of Member Service Desk area at all times, including disinfecting of commonly used areas.
- Be knowledgeable in emergency procedures in case of fire or injury.
- Provide AED to medical emergency events within the YMCA building and assist as necessary with calling 911.
- Participate in orientation and staff development trainings as required.
- Help with other tasks as assigned, including bulk mailings, membership promotions, open houses, and other assignments for the good of the YMCA.
**LEADERSHIP COMPETENCIES:**
* Communication & Influence
* Engaging Community
* Emotional Maturity
**QUALIFICATIONS:**
* High school diploma or GED certification
* Proficient computer skills
* Bi-lingual English/Spanish ability is a plus
* Six months experience in service-oriented or sales environment required
* Skills in problem-solving, relationship building and communications
* Ability to work calmly under all conditions
* Use independent initiative and thinking
* Work well in a team setting
* Ability to multi-task
* Adult and Pediatric CPR, first aid, and AED
* Complete Listen First training within one year of employment
**WORK ENVIRONMENT & PHYSICAL DEMANDS:**
* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone.
* The employee frequently is required to sit and reach, and must be able to move around the work environment.
* The employee may have to complete a job where repetitive motions are required.
* Employee must be able to communicate effectively by speaking and listening.
* The employee must occasionally lift and/or move up to 10 pounds.
**Requirements**
QUALIFICATIONS:
* High school diploma or GED certification
* Proficient computer skills
* Previous experience in service-oriented or sales environment required
* Skills in problem-solving, relationship building, and communications
* Ability to work calmly under all conditions
* Use independent initiative and thinking
* Work well in a team setting
* Ability to multi-task
You must select a location. You must select an education status answer. You must select a seeking status answer.
Overnight Front Desk Associate
Front Desk Associate Job In Manchester, PA
Overview Who We Are: At Planet Fitness, our mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!
Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!
Who You Are:
All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone
Characteristics that will make you a perfect match for our Overnight Front Desk Associate:
You:
Exhibit a positive and upbeat attitude.
Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members.
Pride yourself on your work while being punctual, reliable, and dependable.
Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.
Act with integrity and show respect to everyone around you.
Exhibit strong communication skills and have an ability to listen and empathize.
Inspire and motivate others to achieve their goals.
Are a quick study with the ability to apply what you have learned during online and hands-on training.
Responsibilities About the Overnight Front Desk Associate Role:
As an Overnight Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” member experience!
Daily responsibilities for the Overnight Front Desk Associate also include:
Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
Resolve member concerns and escalate to a Manager as needed.
Answer phones in a friendly manner and assist callers with their inquiries.
Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
Perform prospective member calls and tours; assessing their membership needs.
Execute retail transactions with accuracy and drive sales goals.
Resolve member concerns and escalate to a Manager as needed.
Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.)
Qualifications About Your Qualifications:
6-12 months of experience in a customer service environment is preferred
Must be 18 years of age or older
Willing to become CPR/AED Certified (Training provided by Planet Fitness)
Basic computer proficiency
Physical Demands of the Overnight Front Desk Associate:
Continual standing and moving throughout the club to accomplish tasks during shift.
Continual communicating in person or on the phone to exchange information during shift.
Must be able to lift up to 75 pounds.
Will encounter toxic chemicals during shift.
Frequent cleaning and sanitizing of equipment and facilities.
Moving self in different positions, including bending and twisting, to accomplish tasks.
More reasons to join Planet Fitness!
Medical, Dental, and Vision Insurance*
Vacation*/Sick Time/Holiday Pay
Free Black Card Membership
401(k) Retirement Savings Plan
Term Life Insurance*
Healthcare and Dependent Care Flexible Spending Accounts*
Employee perks and discounts
Engaging team-building competitions and social events
*Please note that certain benefits listed above are for full-time employees only
E-Verify is used in the following states: Florida, Georgia, North Carolina, South Carolina and Alabama
Health and Safety Requirements: Every team member is responsible for contributing to a safe and healthy workplace. Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.
Front Desk Associate
Front Desk Associate Job In Mechanicsburg, PA
Front Desk Associate Mechanicsburg **Benefits:** * Employee discounts * Free uniforms * Training & development **WHO WE ARE:** The Lash Lounge is the premier salon for Lash Extensions with over 100 locations in the United States. We offer a complete menu of services including Perming, Tinting, Threading, and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guests' natural lashes. **WHO WE ARE LOOKING FOR:** We are looking for a highly motivated and experienced Front Desk Associate for our salon. Your focus will be on providing an excellent customer experience to all of our guests, selling memberships (which save our guests so much money!) and cultivating a positive work environment. You will be highly focused on membership sales, retail sales, and booking clients. If you have a P.A.S.S.I.O.N for sales and providing outstanding Customer Service, we would love to hear from you! **RESPONSIBILITIES:**
* Increase membership sales and retail sales
* Greet visitors and provide an excellent customer experience
* Book appointments in person or by phone
* Contribute to group operations, such as inventory maintenance
* Maintain a clean and inviting environment
**REQUIRED SKILLS:**
* 1+ years customer service or retail sales experience
* Strong attention to detail
* Ability to multitask in a fast-paced environment
* Ability to work some weekends and some evenings
* Experience with MindBody Software is a plus!
* Hourly wage; commensurate with experience + Commissions on sales
* Growth opportunities
* Free lash extensions and all other salon services
* Discounts on retail products
Compensation: $12.00 - $20.00 per hour
WHAT WE DO:
The Lash Lounge is a world-class destination for semi-permanent eyelash extensions. We offer a complete menu of services, including eyelash extensions, refills, threading and more. When women visit The Lash Lounge, they enter a retreat designed to rejuvenate from the inside out, so that they can step out and face the world with confidence.
WHY JOIN OUR TEAM:
We developed a proprietary training program to provide you with the latest, most innovative lashing and guest care courses. Whether new or experienced, you'll get both intensive theory-based *and* hands-on education to further your professional careers.
Finessed over decades with a focus on beautiful, consistent results and the safety of our guests, our curriculum is highly regarded industry-wide and rivals the best in the business.
*This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Lash Lounge Corporate.*
You'll get access to the ongoing support you need and the stylist networking forums you'll love to improve your skills and grow your career. Lash Lounge-certified, our stylists set the standard for exceptional skills and service. What I like most about working at The Lash Lounge is not only the knowledge that I've been able to acquire, but mostly the collaborative environment that I'm a part of. We all genuinely care about one another, and we demonstrate that by showing respect and giving daily encouragement.
Front Desk Associate (WY)
Front Desk Associate Job In Wayne, PA
Who We ARE: When you work at the Best. Gym. Ever, you join the Best. Team. Ever. You'll walk into our clean and spacious gyms with a smile on your face and a pep in your step because you know you are about to change lives! High-five your team and get ready to move quickly! Combine your passion for fitness and love of people into your career at The Edge Fitness Clubs!
What We LOVE: People. Fitness. Teamwork. Fun. Changing Lives.
What You'll Do:
Bring The Edge culture to life by ensuring each guest receives outstanding service by providing a guest friendly environment by greeting and acknowledging every guest, saying "hello" and "goodbye", while maintaining outstanding standards.
Strive to continuously improve the member experience, revenues and retention rates.
Maintain solid product knowledge and awareness of all product information, merchandise and services.
Accurately and efficiently complete all sales transactions and maintains proper cash accountabilities at POS registers.
Understands the opportunities of the business: every phone call, prospects walking through the door, in and out of the club.
Master the tour and build excitement and value with potential new members to ensure an awesome first impression
What you will need:
Energy & Enthusiasm
A Passion for Fitness
Ability to work with a sense of urgency
Ability to work flexible hours, as necessary during closeouts or end of month
A "roll up the sleeves" mentality
Proven track record of achieving and/or exceeding sales goals
What We Offer YOU:
We will give you a FREE Gym membership for you and a friend! Get your workout in during lunch or after shift!
We "insure" you and your family stay healthy with our tiered Health Benefits: Medical, Dental & Vision.
We work hard to play hard... take your vacation! PTO & Paid Holidays. Vacation days improve overall wellbeing!
We make sure you plan for your future. Enroll in our 401k.
We want you to save money! There are discounts on personal training, apparel, shake bar & Edge Kids!
We want you to grow! Team builders, Leadership and Development training, all opportunities to advance!
We want you to advance your education! Reimbursed training certifications!
We protect you with our company paid Life insurance ($25k), and Long-Term Disability (LTD) and Employee Assistance Program (EAP)
We will give you an awesome culture and fun work environment! Look forward to coming to work each day!
Not all heroes wear capes, we wear sneakers and workout clothes! There is a reason our members call us the best gym ever... it's because we have the best staff ever... come join our team! It's okay... you can invite your friends to come work with you too!
Edge Fitness, LLC is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
The above statements are intended to describe the general activities, duties and responsibilities that are required of the employee for this job. Please note these statements are not an exhaustive list of all activities, duties and responsibilities. Duties, Responsibilities and activities may change at any time with or without notice.
Pay Range
$12.00 - $17.00
Front Desk & Gym Associate P/T evenings & weekends
Front Desk Associate Job In Lancaster, PA
The UFC GYM now is HIRING!!! Monday - Wednesday evenings (3-10PM) & Saturdays (9AM-4PM). The Front Desk & Gym Associate is responsible for delivering superior customer service to our UFC Gym members and guests. This is a part-time position. As an employee of UFC GYM you will also receive full gym membership benefits including access to all group classes.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Front Desk Customer Service & Gym Maintenance
* Open gym each weekend morning and prep to receive customers
* Operate the POS, Smoothie Bar, Retail Area
* Clean and maintain retail area, gym floor, and locker rooms.
* Provide tour of gym and sign-up new members if necessary.
* Ensures that guests and members are warmly greeted and promptly assisted
* Ensures incoming calls are answered in a professional and efficient manner
* Ensures proper member check-in procedures are followed
* Assist members, guests, staff, and managers with various tasks and assignments as needed.
* Responds effectively to member questions, requests and concerns and escalates to management immediately if unable to resolve
* Immediately reports or escalates to management any unsafe conditions or emergency situations
Retail Associate Responsibilities
* Become well versed in all aspects of our UFC Gym retail offering
* Monitor retail area in order to promptly attend to prospective retail customer needs
* Effectively offer product solutions to meet the needs of both gym members and mall customers alike
* Ensure that retail area is clean which includes making certain product placement and presentation remains pristine
* Assist in logging inventory of new products that arrive from suppliers
REQUIRED QUALIFICATIONS:
Knowledge, skills & abilities:
* Must be energetic and possess a very friendly, outgoing personality and positive attitude
* Must have reliable transportation
* Possess strong interpersonal and communication skills, including telephone etiquette
* Possess a strong customer service focus, diplomacy and professionalism
* Understands and follows oral and written instructions.
* Able to multi-task and perform tasks with accuracy and attention to detail
Minimum certifications/educational level:
* High school diploma or GED required
* 1-3 Yrs of customer service and/or retail sales associate experience
* Strong desire to work in a fast-paced fitness environment
Front Desk Associate
Front Desk Associate Job In Lancaster, PA
Health, Wellness and Fitness Professionals Compensation / Perks:
$10 -$15 per hour
High-energy atmosphere
Career growth opportunities
Continuing education opportunities
Employment Type: Front Desk AssociateAre you seeking a position that allows you to use your administrative and customer service skills to make a difference in the lives of others? Do you also want to gain valuable management experience that can advance your knowledge in the fitness industry? Join the movement that's sweeping the nation…apply to be part of the Stretch Zone team! We are seeking an organized, energetic Front Desk Associate to be part our team. Who are we?
Stretch Zone provides clients with Flex-ability for Life by using a proprietary stretching method and a patented stabilization system.
Stretch Zone seeks to improve client health and wellness.
Stretch Zone facilities offer a welcoming environment, knowledgeable staff, and comfortable equipment, all of which allow clients to relax and fully benefit from our methods.
Stretch Zone uses a patented strap system and proprietary tables to stabilize muscles, our certified stretch practitioners deliver a life-changing stretch experience.
Responsibilities:
The lead customer service contact for all clients and prospects. Essential to the day-to-day operations of the store.
Monitors client sessions to ensure appointments run on time.
Helps promote current client renewals and is directly responsible for the acquisition of new prospects via telephone and text inquiries.
Helps the team clean and maintain the store.
Works closely with store stretch practitioners and the management team to provide outstanding service and a comfortable atmosphere for all clients.
At Stretch Zone, we encourage a teamwork environment! Our main goal is to improve the lives of others with our stretch practices. Stretch Zone has convenient locations throughout the United States. Learn more at stretchzone.com. Become part of the team! Compensation: $10.00 - $15.00 per hour
Most stretching methodologies try to wait out, overpower, trick, or ignore the stretch reflex. The proven way to increase performance and mobility is to work with the stretch reflex with the revolutionary techniques available through the Stretch Zone Methodology (SZM). The SZM Practitioner identifies any postural and movement limitations, then tries to correct or mitigate them through specific applied stretching sessions. With a balanced system the customer will reach their true maximum potential, whether they are an professional athlete, weekend warrior, couch potato, or suffering from chronic pain or illness.
A career with Stretch Zone means not just meeting and maintaining a level of excellence, but continually improving in skill, to further one's expertise and to advance the industry. As a minimum prerequisite to SZM we recommend a personal training certification in ACE, NASM, ACSM, NSCA or NCSF and/or a license in therapeutic massage or other accredited body work.
Front Desk Attendant - The Hershey Lodge
Front Desk Associate Job In Hershey, PA
Join the team at Hershey Lodge, an award-winning resort best known for being warm, welcoming, and distinctly Hershey. Offering 665 guest rooms and 100,000 square feet of function space, Hershey Lodge provides convenience and comfort for families and guests of all ages. We hope you'll enjoy the sweet hospitality and iconic chocolate details around every corner.
This position is responsible for greeting, registering, and orienting guests to The Hershey Lodge & Convention Center.
As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!
**Job Duties (Duties marked with an asterisk are essential functions of this job):**
* Greeting guests upon their arrival*
* Registering guests and confirming room rates*
* Providing information about the Lodge and other attractions within the company and the area*
* Maintaining an accurate count of room status and availability*
* Reserving guest rooms in accordance with special requests*
* Processing guest room charges*
* Receiving payments on accounts*
* Balancing receipts at the end of each shift; answering telephones; and handling guest questions/concerns/complaints*
* Perform other duties as assigned
**Qualifications:**
* Must be at least 18 years of age or older.
**Knowledge, Skills, and Abilities:**
* Proven guest relations, problem-solving, and organizational skills.
* Ability to work with computerized front office systems, file, compute figures, and handle cash with a high degree of accuracy.
* Abie to maintain a professional image.
**Job Demands:**
* Ability to work in a hectic, fast-paced environment.
* Physical requirements include standing (up to 100% of the shift), hearing, speaking, performing detailed work at close distances; and finger dexterity.
* Ability to work a flexible eight-hour shift between the hours of 7:00 a.m. and 11:00 p.m., including weekends and holidays.
**Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.**
**Hershey Entertainment and Resorts is an Equal Opportunity Employer**
**Qualifications**
**Skills**
**Behaviors**
**:** **Motivations**
**:** **Education**
**Experience**
**Licenses & Certifications**
Hotel Front Desk Agent (PT)
Front Desk Associate Job In Manheim, PA
The Hotel Guest Services Agent is responsible for accommodating guests of the Warehouse Hotel in a welcoming manner while upholding a professional demeanor at all times.
requires open availability including days, evening, weekends, and holidays.
Benefits
Working at the largest indoor sports complex in North America is an experience that compares to no other. The atmosphere is filled with energetic excitement that provides an uplifting ambience throughout the facility. The Nook takes pride in its friendly, guest-focused team members that make kindness contagious and help others succeed.
As a Part-Time team member of the Nook, you will enjoy:
Free individual membership to our massive 80,000+ sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes. (Upgrade to family membership at 50% off the total price).
1.5x your hourly rate of pay for holiday hours worked
35% discount on food and beverage purchases, including our upscale restaurant, Forklift and Palate
35% off all Nook apparel
Free child watch (3-hour increments)
Discounts on birthday parties, personal training, event space rental, and more!
Discounts at participating local restaurants and businesses
Essential Job Functions
Greet, register, and assign rooms to guests
Issue room keys
Transmit and receive telephone messages
Answer inquiries pertaining to hotel services, registration of guests, recreational facilities in complex and around the complex, shopping, dining, entertainment, and travel directions
Keep records of room availability and guest accounts
Compute bills, collect payments, and make changes for guests
Make and confirm reservations
Post charges (such as room, food, telephone) to ledger
Make restaurant, transportation, or entertainment reservations, as well as arrange for tours
Deposit guests' valuables into hotel safe or safe deposit box
Sell a variety of seasonal tickets
Assist in delivery of luggage, fruit baskets, flowers, etc. to Guest Rooms
Maintain inventory and upkeep of brochures for Lobby brochure rack
Use switchboard to connect interoffice and house calls
Answer, screen, and route outside calls
Supply information to callers and record messages
Perform clerical duties such as typing, group arrival preparations, proofreading, and mailing brochures and information to guests
Report tasks to maintenance, housekeeping, common area, and management using multiple communication processes
Record and set up all wake-up calls
Record lost and found items into Visual One and coordinate with housekeeping the mailing of all articles to Guests
All other duties assigned
Basic Qualifications
18 years of age or older
High School Diploma or equivalent
Dependable transportation to and from work
Language skills: Fluent knowledge of the English language; including the ability to read and interpret written information and speak and understand verbal communication
Ability to fulfill the physical requirements of the position with any reasonable accommodations as necessary
Availability to work a flexible schedule that may include evenings, weekends, and/or holidays as needed
Authorized to work in the United States
Preferred Qualifications
Previous experience in a guest-focused environment a plus
Highly dependable with a history of consistent attendance and punctuality
Guest-focused/service-oriented; ability to see big picture and impact on company. Supports Company mission as serves as an advocate for its products and services
Demonstrates a positive and friendly attitude towards guests, customers, and fellow employees. Exhibits a respectful, professional demeanor.
Self-starting and motivated with the ability to work independently and take initiative
Ability to multi-task and balance multiple projects/duties at once
Team-focused mindset; willing to set own priorities aside to help others; contributes to building a positive team spirit and morale
Trustworthy and honest; takes accountability when appropriate
Detail-Oriented; Demonstrates a consistent level of accuracy and thoroughness; looks for ways to improve and promote quality
Ability to remain calm in tense or stressful situations.
Bilingual in English and Spanish is a plus
Working Conditions
Physical requirements: While performing the duties of this job, the team member will be regularly required to perform physical activity that includes moving about the work area, standing, sitting, bending, reaching with hands and arms, lifting, pushing, pulling, talking, hearing and smelling. The team member will be frequently required to stoop, kneel, or crouch. He or she is required to have the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
Lifting requirements: The team member will be required to lift, push, pull, lower and/or move up to 25 lbs occasionally.
Noise Level: The noise level in this environment is typically moderate.
Front Desk Receptionist/Optical or Medical
Front Desk Associate Job In Mount Joy, PA
Front Desk Receptionist - Optical or Medical Background
Receptionist needed for a fast-paced Optical Retail Office. As a receptionist you will be our company's first impression on our patients. It is your foremost responsibility to greet all patients and help them with the appropriate paperwork in a friendly, courteous, professional manner.
JOB DESCRIPTION
Welcome patients by greeting them in person or on the phone
Schedule patient appointments
Assist patients according to established protocols
Ensure patient information is accurate
Call and Confirm appointments
Pull patient files
Complete information on patient files
Various clerical duties
Answer phones
REQUIREMENTS
Previous related experience (Optical or Medical)
Knowledge of Vision and/or medical Insurance
High School Degree (GED)
Strong written and verbal skills
Computer literate
Ability to multitask
Excellent talent to interact with people in a positive, friendly, and courteous manner.
Dependable, punctual and able to work Saturdays and some nights.
Front Desk Agent
Front Desk Associate Job In Lancaster, PA
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.
Responsibilities
QUALIFICATIONS:
High School diploma or equivalent required; College course work in related field helpful.
Experience in a hotel or a related field preferred.
Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers.
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful high pressure situations.
Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests.
Must be able to work with and understand financial information and data and basic arithmetic functions.
Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing
Ability to read comprehend and write simple instructions and/or short correspondence and memos
Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations
An operational knowledge of Microsoft Office suite
Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays
Holds an understanding of hotel products and guest services (i.e. lifestyle full service resort etc)
Ability to participate in the creation of an enjoyable work environment
RESPONSIBILITIES:
Approach all encounters with guests and associates in a friendly service oriented manner.
Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
Comply at all times with Aimbridge Hospitality policies standards and regulations to encourage safe and efficient hotel operations.
Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a friendly and warm demeanor at all times.
Maintain proper operation of the telephone switchboard and ensure that all Aimbridge Hospitality performance standards are met.
Handle requests for information mail and messages in an efficient and courteous manner.
Answer guest inquires about hotel service facilities and hours of operation.
Answer inquiries from guests regarding restaurants transportation entertainment etc.
Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow rate quoting scenario.
Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology.
Have knowledge of and assist in emergency procedures as required.
Handle check-ins and check-outs in a friendly efficient and courteous manner.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms.
Use proper two-way radio etiquette at all times when communicating with other associates.
As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members
Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel.
Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds
Property Details
Located in the heart of historic downtown Lancaster, we are a hub for business and leisure travelers alike. The hotel features 416 guest rooms, over 90,000 square feet of flexible meeting space, and direct access to the Lancaster County Convention Center. With award-winning dining, luxurious accommodations, and proximity to local attractions, we are committed to delivering exceptional guest experiences.
Company Overview
Explore new opportunities with Aimbridge Hospitality. As the global leader in third-party hotel management, our growing portfolio represents 1,400 hotels in 49 states and 20 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our 60,000 associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
Benefits
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
Medical, Dental, and Vision Coverage
Short-Term and Long-Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan
Night Auditor--Front Desk
Front Desk Associate Job In York, PA
Wyndham Garden York, PA located at 2000 Loucks Road. York, PA 17408, is currently looking for a part time night auditor to work 2 days/ week including weekends (Fridays and Saturdays overnights from the hours of 11p to 7a). This Part Time Night Auditor position is responsible for, but not limited to, ensuring accurate hotel accounting of guest transactions, billing and hotel revenue. In addition, the Night Auditor is also charged with the same responsibilities of a Front Desk Agent.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Guest Service
Maintains guest service as the driving philosophy of the operation
Personally, demonstrates a commitment to guest service in responding promptly to guests' needs
Committed to making sure every guest is satisfied
Meets or exceeds guest satisfaction measures
Ensures hotel standards and services contribute to the delivery of consistent guest service
Implements and practices guest service initiatives and performs to Gulph Creek Hotel Standards
Front Desk Operations
Greet all guests (internal and external)
Process guest reservations, registration (check-in) and departures (check-outs)
Offer guest assistance at every opportunity
Respond to all guest requests efficiently
Ensure guest satisfaction by following through on requests and other needs
Provide information to guests about hotel policies, services, and amenities
Provide information, directions, and other assistance as needed about the local area
Maintain accurate guest information in the hotel property management system including, but not limited to: basic guest information, billing/payment, guest charges, etc.
Handles collection efforts of all in-house balances and notifies management of potential liabilities
Balances all cash, check, credit card and ledger accounts through verification, shift reports and performs audit functions if assigned
Maintain daily logs and checklists
Effectively communicate all pertinent information to other employees within the department
Effectively communicate all pertinent information to other departments (Housekeeping, Security, Maintenance, etc.) regarding room status/availability, guest requests, etc.
Assist in all other areas of the operation including PBX/Switchboard, bellman, or concierge services, reservations and other areas as necessary
Comply with all standards and regulations to encourage safe and efficient hotel operations
Maintain regular attendance in compliance with company policy
Maintain high standards of personal appearance and grooming in accordance with company policy
Approach all encounters with guests and employees in a friendly, service-oriented manner
Maintain and organize work area regularly
Other duties as required
Night Audit Operations
Closing and balancing room accounts
Counting and balancing cash and credit card receipts/transactions
Balance all department transactions
Maintain/balance all direct bill accounts
Make necessary adjustments/corrections to accounts as necessary to maintain accurate accounts, folios, etc.
Print and distribute various audit reports
Complete all audit checklists and logs
Close the business days and start new business cycle
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High School diploma or equivalent, plus relative experience in customer service
LANGUAGE AND MATHEMATICAL SKILLS
Ability to read and speak English and comprehend simple instructions, short correspondence, and memos
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees
Ability to effectively communicate with employees, guests and supervisors for optimum operation of the property
Ability to add, subtract, multiply, and divide in all units of measure, including whole numbers, common fractions, and decimals. Ability to compute rates, ratio, and percent and to draw and interpret bar graphs
CERTIFICATES, LICENSES AND REGISTRTATIONS
None required at this time
PHYSICAL DEMANDS / WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of the job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls: and talk or hear
Frequently required to reach with hands and arms
Occasionally required to stoop, kneel or crouch
Occasionally lift and / or move up to 50 pounds
Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.
Guest Service Agent
Front Desk Associate Job In Hershey, PA
Hershey, PA Some of the benefits you will find working for Springwood Hospitality: Annual Retention Bonus, up to $1,000 401K with employer matching contribution Great support system Positive work environment Celebrating the small things Company paid benefits
Opportunity to help others
Encouraged to learn and grow within your role
Who We Are: Tru By Hilton Hershey Chocolate Ave is located on Hillcrest Road close to downtown Hershey. We have 112 spectacular rooms, an indoor heated salt water pool and modern fitness center and to top it off we also have complimentary breakfast daily!
Why We Do It: We are a team of market leading professionals in the hospitality industry. Striving to make an impact on every guest staying with us!
Why We Are Different: Springwood Hospitality is a breath of fresh air in the hospitality industry. Focusing on training, a supportive and positive workplace culture, and to grow all of our associates to get to the next big milestone of their careers!
Hourly pay starts at $16.50 with a yearly income of $34,320
Apply Today!
Position Title: **Guest Service Representative**
Immediate Supervisor: Guest Service Manager or Assistant GM
**Major Function:**
* Represents the hotel to the guest through the guest's stay by performing sales and customer service functions related to guest registrations, reservations, and revenue collections. These functions should be handled in a way that assure the guests receive a safe and secure place to stay with friendly, attentive service ensuring the guests have a pleasant stay and a smooth checkout.
**Essential Functions:**
* Provide the highest quality of service to the guest at all times. Anticipate the guest's needs and exceed their expectations.
* Must be able to clearly read, write and understand English in order to service the needs of the great majority of our guests.
* Assists guests efficiently, courteously and professionally in all service related functions to maintain property's high standard of service and hospitality.
* Greet and register guests and provide room assignments accommodating special requests whenever possible. Assist in pre-registration and blocking of reservations. Keep housekeeping and other departments informed of any special requests, late check-outs and special need areas in the hotel.
* Act as a liaison between management and guests. Attempt to handle guest special requests and complaints on the first interaction, then follow up to ensure it was handled to their satisfaction.
* Handle guest check-ins and check-outs efficiently, friendly and professional manner.
* Be very knowledgeable of the frequent stay club and its benefits and any current promotions being offered.
* Have working knowledge of reservations and procedures, take reservations, and know cancellation procedures and company's “walk” policy.
* Ensure that all cash, check, and miscellaneous departments are in balance at the end of each shift. Check all credit cards to ensure they are valid. Communicate with incoming shift associates by logging pertinent information in the pass on log.
* Develop a thorough knowledge of the accounting system particularly how to handle guests being Direct Billed.
* Develop a thorough knowledge of property management system.
* Post room charges, food & beverage charges, phone charges, compute guest bills (individual, group masters, and city ledger accounts) using PMS, collect payment and make change for hotel guests following all cash handling procedures as required by brand.
* Have knowledge of hotel property, hotel staff, and hotel services with hours of operations; room locations, types of rooms, and room selling strategies; hotel rates and discounts and how to handle each; hotel credit and check cashing policies and procedures.
* Answer inquiries pertaining to hotel services, shopping, dining, entertainment and travel directions.
* Maintain guest privacy. Never announce guest room numbers. Never transfer calls to a room without the caller identifying the name of the person in that room.
* Keep the Front Desk area neat, clean, and free of safety hazards. Practice safety standards at all times and be alert to hazardous conditions. Report or correct any hazardous conditions immediately.
* Maintains proper key control for the property. This would include internal keys and guest keys. Never give an additional key to a guest without first checking their identification.
* Assist in maintaining public areas of the hotel in a clean and orderly condition.
* Receive and transmit mail, phone, and written messages for guests. Responsible for proper telephone etiquette.
* Maintain wake up call logs and ensure they are entered into the system properly.
* Attend to special service requests including securing of guest valuables in safety deposit boxes and ordering complimentary amenities.
* Deliver requested items when possible.
* Maintain the business center supplies and cleanliness.
* Be aware of new potential sales contacts through guest interaction and report the information to the appropriate individual. Promote repeat business by offering to take future reservations upon check-out and providing recommendations for alternate same brand -type products. Provide Sales leads to the sales department or general manager.
* Contribute and support the hospitality programs to ensure their success.
* Must be able to lift and carry 25 pounds; push and pull 50 pounds.
* Have a thorough knowledge of emergency procedures.
* Wear proper uniform at all times in accordance with the Standards of Appearance.
* Where applicable…follow approved laundry procedures, ensure understanding of operation of washer and dryers. Assist in folding linen according to proper standards. Adhere to no iron laundry procedures.
* Must be thoroughly familiar with Associate Handbook. Associate must adhere to all work rules, procedure and policies established by the company; including, but not limited to, those contained in the Associate Handbook.
* Must maintain certification from a responsible vendor training if alcohol is served at your respective property.
* Other duties as assigned, of which the associate is capable of performing.
Company : Springwood Hospitality
Position : Guest Service Agent
Status : Full Time
Shift : First (Day), Second (Afternoon)
Req # : 10360197
Date Posted : December 04, 2024
Location : 204 Hillcrest Rd, Hershey, US, PA, 17033
Job Category : Team Member
Front Desk/Unit Clerk 4P-8P or 4P-12A
Front Desk Associate Job In Quentin, PA
1 year **Minimum Level of Education** High School DESCRIPTION We are currently seeking a full-time Front Desk/Unit Clerk at our Long Term Care Facility. If you have strong customer service skills and a desire to strive for a positive work environment we encourage you to apply.
This individual is responsible for the following tasks including, but not limited to:
* Answering of phones;
* Scheduling and/or re-scheduling of patient appointments;
* Provide quality customer service to all patients of the practice;
* Ability to understand medical terminology and facilitate calls from patients to the appropriate staff members and providers.
SPECIAL SKILLS AND ABILITIES REQUIRED:
* Must be able to work independently and efficiently while handling multiple tasks.
* Must have the ability to think proactively when handling patient calls and correspondence of a confidential nature while exercising sound judgment at all times.
* Strong organizational skills are required to multi-task effectively and efficiently.
* A high level of interpersonal communication skills, both verbal and written, is required.
* High school diploma required
* Candidate must have a medical assistant background
This individual must be able to demonstrate the knowledge and skills necessary to provide exemplary customer service and care and interact appropriately to the demographics of the patients and individuals served by this practice, as specified.
LOCATION 17083 US-6, Smethport, PA 16749, USA
Guest Service Agent
Front Desk Associate Job In Carlisle, PA
**Opportunity: Guest Service Agent** Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. **Your Growth Path**Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales Manager
**Your Focus**
* Immediately greet guests and offer to assist with their needs.
* Register and assign guests to hotel rooms.
* Establish methods of payment and verify credit.
* Make and confirm reservations.
* Compute bills, collect payments, and make change for guests.
* Transmit and receive messages, using telephones or the PMS system.
* Respond to guest requests in a timely manner.
* Receive and resolve guest complaints, elevating to supervisor if necessary.
* Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.
* Perform bookkeeping activities, such as balancing accounts and conducting audits.
* Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
* Follow sustainability guidelines and practices related to HHM's EarthView program.
* Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
* Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
* Ensure overall guest satisfaction.
* Perform other duties as requested by management.
**Your Background and Skill**
* High School diploma or equivalent preferred.
* Previous customer service experience or equivalent training required.
* Knowledge of PMS systems preferred.
**Work Environment and Context**
* Work schedule varies and may include working on holidays, weekends and alternate shifts.
* Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.
**What We Believe**
People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It
97 Room Hotel
**At A Glance**
Our 97-room hotel located less than three miles from the Carlisle Barracks was renovated in April 2014 and boasts spacious guest rooms and suites for comfort. Whether traveling on business or exploring the local surroundings, guests will enjoy free WiFi, and a heated pool. We offer another standard for hotels in Carlisle, PA at Larkspur Landing Select Carlisle.
This Carlisle hotel is located in a fantastic area for historical enthusiasts, with a range of dainty antique stores and famous attractions. George Washington stayed in the area and suggested the location for the Carlisle Barracks, which is the second oldest military installation in the United States. Travelers can explore nearby Gettysburg, or visit the site of the Whiskey Rebellion. Business guests enjoy easy access to Ahold USA (Giant Foods), Carlisle Syntec and Amazon. Our friendly staff is happy to arrange transportation.
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Cartoon Network Hotel Guest Experience Agent (Front Desk)
Front Desk Associate Job In Lancaster, PA
Cartoon Network Hotel Guest Experience Agent (Front Desk) page is loaded **Cartoon Network Hotel Guest Experience Agent (Front Desk)** **Cartoon Network Hotel Guest Experience Agent (Front Desk)** locations Cartoon Network Hotel, 2285 Lincoln Highway East, Lancaster, PA 17602, United States of America posted on Posted 30+ Days Ago job requisition id JR104548 Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.
Palace Entertainment owns and operates some of the country's largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America's Oldest Amusement Park, Lake Compounce, the world's first ever Cartoon Network Hotel, Best Family Theme Park Dutch Wonderland and a variety of other family-friendly parks and campgrounds throughout the United States.
Palace Entertainment is a subsidiary of Parques Reunidos, one of the leading global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia.
The Cartoon Network Hotel is an attraction in Lancaster, PA . We specialize in offering families the ability to have a toon-tastic vacation. We are seeking a Guest Experience Agent (Front Desk.**We are currently looking for a:**
Cartoon Network Hotel Guest Experience Agent (Front Desk)**Roles & Responsibilities:**
* Greet guests in a fun and professional manner
* Handle any guest concerns in a timely and professional manner
* Ensure a smooth check-in and check-out process for guests
* Process guest payments following PCI compliance
* Partner with housekeeping to ensure guest requests are handled
* Ensure guests are aware of activities to participate in
* All other assigned duties
* Must be at least 18 years old
**Team member benefits:**
* Flexible schedule
* Ability to cross-train and learn unique skills across various departments
* Free admission to Dutch Wonderland and all Palace Entertainment parks on your days off
* Invited to exclusive employee events throughout the season
Do not miss the chance to spark your career now!
Cartoon Network Hotel Guest Experience Agent (Front Desk)
Front Desk Associate Job In Lancaster, PA
Cartoon Network Hotel Guest Experience Agent (Front Desk) page is loaded **Cartoon Network Hotel Guest Experience Agent (Front Desk)** locations Cartoon Network Hotel, 2285 Lincoln Highway East, Lancaster, PA 17602, United States of America posted on Posted 30+ Days Ago job requisition id JR104548 Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.
Palace Entertainment owns and operates some of the country's largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America's Oldest Amusement Park, Lake Compounce, the world's first ever Cartoon Network Hotel, Best Family Theme Park Dutch Wonderland and a variety of other family-friendly parks and campgrounds throughout the United States.
Palace Entertainment is a subsidiary of Parques Reunidos, one of the leading global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia.
The Cartoon Network Hotel is an attraction in Lancaster, PA . We specialize in offering families the ability to have a toon-tastic vacation. We are seeking a Guest Experience Agent (Front Desk.**We are currently looking for a:**
Cartoon Network Hotel Guest Experience Agent (Front Desk)**Roles & Responsibilities:**
* Greet guests in a fun and professional manner
* Handle any guest concerns in a timely and professional manner
* Ensure a smooth check-in and check-out process for guests
* Process guest payments following PCI compliance
* Partner with housekeeping to ensure guest requests are handled
* Ensure guests are aware of activities to participate in
* All other assigned duties
* Must be at least 18 years old
**Team member benefits:**
* Flexible schedule
* Ability to cross-train and learn unique skills across various departments
* Free admission to Dutch Wonderland and all Palace Entertainment parks on your days off
* Invited to exclusive employee events throughout the season
Do not miss the chance to spark your career now!
Front Desk Associate
Front Desk Associate Job In Lancaster, PA
**Type** **Part Time** **Share this posting** **Health, Wellness and Fitness Professionals** **Compensation / Perks:** * $10 -$15 per hour * High-energy atmosphere * Career growth opportunities * Continuing education opportunities **Employment Type: Front Desk Associate**
* Stretch Zone provides clients with Flex-ability for Life by using a proprietary stretching method and a patented stabilization system.
* Stretch Zone seeks to improve client health and wellness.
* Stretch Zone facilities offer a welcoming environment, knowledgeable staff, and comfortable equipment, all of which allow clients to relax and fully benefit from our methods.
* Stretch Zone uses a patented strap system and proprietary tables to stabilize muscles, our certified stretch practitioners deliver a life-changing stretch experience.
**Responsibilities:**
* The lead customer service contact for all clients and prospects. Essential to the day-to-day operations of the store.
* Monitors client sessions to ensure appointments run on time.
* Helps promote current client renewals and is directly responsible for the acquisition of new prospects via telephone and text inquiries.
* Helps the team clean and maintain the store.
* Works closely with store stretch practitioners and the management team to provide outstanding service and a comfortable atmosphere for all clients.
At Stretch Zone, we encourage a teamwork environment! Our main goal is to improve the lives of others with our stretch practices. Stretch Zone has convenient locations throughout the United States. Learn more at stretchzone.com. Become part of the team! Compensation: $10.00 - $15.00 per hour Most stretching methodologies try to wait out, overpower, trick, or ignore the stretch reflex. The proven way to increase performance and mobility is to work with the stretch reflex with the revolutionary techniques available through the Stretch Zone Methodology (SZM). The SZM Practitioner identifies any postural and movement limitations, then tries to correct or mitigate them through specific applied stretching sessions. With a balanced system the customer will reach their true maximum potential, whether they are an professional athlete, weekend warrior, couch potato, or suffering from chronic pain or illness.
A career with Stretch Zone means not just meeting and maintaining a level of excellence, but continually improving in skill, to further one's expertise and to advance the industry. As a minimum prerequisite to SZM we recommend a personal training certification in ACE, NASM, ACSM, NSCA or NCSF and/or a license in therapeutic massage or other accredited body work.
Front Desk Associate (WY)
Front Desk Associate Job In Wayne, PA
Who We ARE: When you work at the Best. Gym. Ever, you join the Best. Team. Ever. You'll walk into our clean and spacious gyms with a smile on your face and a pep in your step because you know you are about to change lives! High-five your team and get ready to move quickly! Combine your passion for fitness and love of people into your career at The Edge Fitness Clubs!
What We LOVE: People. Fitness. Teamwork. Fun. Changing Lives.
What You'll Do:
* Bring The Edge culture to life by ensuring each guest receives outstanding service by providing a guest friendly environment by greeting and acknowledging every guest, saying "hello" and "goodbye", while maintaining outstanding standards.
* Strive to continuously improve the member experience, revenues and retention rates.
* Maintain solid product knowledge and awareness of all product information, merchandise and services.
* Accurately and efficiently complete all sales transactions and maintains proper cash accountabilities at POS registers.
* Understands the opportunities of the business: every phone call, prospects walking through the door, in and out of the club.
* Master the tour and build excitement and value with potential new members to ensure an awesome first impression
What you will need:
* Energy & Enthusiasm
* A Passion for Fitness
* Ability to work with a sense of urgency
* Ability to work flexible hours, as necessary during closeouts or end of month
* A "roll up the sleeves" mentality
* Proven track record of achieving and/or exceeding sales goals
Guest Services Representative (PT)
Front Desk Associate Job In Manheim, PA
The Guest Services Representative is responsible for welcoming all Spooky Nook Sports guests and providing an inviting, fun and healthy experience for all facility members and visitors. This position requires paramount customer service skills.
Schedule: Weekend and evening availability is required as they will make up the majority of hours.
NOTE: Because this position will involve routine interaction with children, all candidates must successfully obtain the following clearances PRIOR to beginning employment:
PA State Police criminal history record,
PA Child Abuse Clearance, and
FBI Fingerprint-based criminal history clearance.
If you do not already have these, please follow this link to begin the process of obtaining your clearances: ************************************************************** We recommend obtaining these as soon as possible to ensure your employment can begin promptly, as results may take up to 4 weeks to arrive. You must possess the “Employment” versions of each clearance and not the “Volunteer” versions.
Benefits
Working at the largest indoor sports complex in North America is an experience that compares to no other. The atmosphere is filled with energetic excitement that provides an uplifting ambience throughout the facility. The Nook takes pride in its friendly, guest-focused team members that make kindness contagious and help others succeed.
As a Part-Time team member of the Nook, you will enjoy:
Free individual membership to our massive 80,000+ sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes. (Upgrade to family membership at 50% off the total price).
1.5x your hourly rate of pay for holiday hours worked
35% discount on food and beverage purchases, including our upscale restaurant, Forklift and Palate
35% off all Nook apparel
Free child care
Discounts on birthday parties, personal training, event space rental, and more!
Discounts at participating local restaurants and businesses
Essential Job Functions
Acts as central resource for entire Spooky Nook Sports community
Promotes Spooky Nook Sports programming and provides related information to existing and potential customers
Responds to various inquiries by guests in the facility and over the phone
Remains calm during member/participant interactions involving urgent or stressful matters
Processes payments for internal programming registrations, memberships dues, and daily fees
Follows all cash handling policies and procedures
All other duties as assigned
Basic Qualifications
PA Child Abuse Clearance and FBI Fingerprint Criminal History Clearance: Must be dated within the past 5 years and specifically for employment (not volunteer).
NOTE: If you do not have already these clearances, you will be provided with instructions when an offer of employment is made. Results can take up to 4-6 weeks. Both clearances must be presented before employment can begin.
18 years of age or older
Dependable transportation to and from work
Language skills: Fluent knowledge of the English language; including the ability to read and interpret written information and speak and understand verbal communication
Ability to fulfill the physical requirements of the position with any reasonable accommodations as necessary
Availability to work a flexible schedule that may include evenings, weekends, and/or holidays as needed
Authorized to work in the United States
Preferred Qualifications
Highly dependable with a history of consistent attendance and punctuality
Guest-focused/service-oriented; ability to see big picture and impact on Company. Supports Company mission as serves as an advocate for its products and services
Demonstrates a positive and friendly attitude towards guests, customers, and fellow employees. Exhibits a respectful, professional demeanor
Self-starting and motivated with the ability to work independently and take initiative
Ability to multi-task and balance multiple projects/duties at once
Team-focused mindset; willing to set own priorities aside to help others; contributes to building a positive team spirit and morale
Integrity: Trustworthy and honest; takes accountability when appropriate
Detail-Oriented; Demonstrates a consistent level of accuracy and thoroughness; looks for ways to improve and promote quality
Demeanor to remain calm in tense or stressful situations
Initiative to work efficiently with minimal supervision
Working Conditions
Work environment: Upbeat, high-energy sports and event complex with heavy foot traffic and frequent large crowds.
Physical requirements: While performing the duties of this job, the team member will be regularly required to perform physical activity that includes moving about the work area, standing, sitting, bending, reaching with hands and arms, lifting, pushing, pulling, talking, hearing and smelling. The team member will be frequently required to stoop, kneel, or crouch. He or she is required to have the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
Lifting requirements: The team member will be required to lift, push, pull, lower and/or move up to 40 lbs occasionally.
Noise Level: The noise level in this environment is typically variable.