Receptionist / Bilingual (Spanish)
Front Desk Associate Job In Dallas, TX
Front Desk Receptionist - ASAP Personnel📍 Location: Dallas/Arlington, TX💰 Pay: $15 - $18/hr + Monthly Performance-Based Bonus ASAP Personnel is seeking a Front Desk Receptionist to be the face of our office! We need an energetic, organized, and customer-service-oriented individual who thrives in a fast-paced environment. Key Responsibilities:• Greet and assist visitors, employees, and job applicants with professionalism and warmth• Answer and direct phone calls, emails, and inquiries efficiently• Maintain an organized front desk and office environment• Assist with scheduling, data entry, and administrative tasks• Support recruiting and onboarding processes as needed• Handle confidential information with discretion Qualifications:• Prior receptionist, customer service, or administrative experience preferred• Strong communication and interpersonal skills• Ability to multitask and work in a high-energy office• Proficiency in Microsoft Office and basic computer skills• Bilingual (English/Spanish) is required
#TLR
Law Firm Receptionist
Front Desk Associate Job In Dallas, TX
The Receptionist will be the first point of contact for clients and visitors, ensuring a positive and professional experience. This role requires excellent customer service, communication, and organizational skills. As the front office representative, the Receptionist will manage incoming calls, greet clients, and perform various administrative duties to support the office's day-to-day operations.
Key Responsibilities:
Greet clients, visitors, and guests in a professional and friendly manner.
Answer, screen, and direct phone calls to the appropriate individuals or departments.
Schedule and confirm appointments, conference calls, and meetings.
Maintain the office's reception area, ensuring it is neat, welcoming, and professional at all times.
Manage and distribute incoming and outgoing mail and packages.
Prepare and organize conference rooms for meetings, including ensuring necessary supplies and refreshments are available.
Assist with data entry, filing, and other clerical duties as needed.
Coordinate office supplies, ensuring the reception area is well-stocked with necessary materials.
Handle incoming faxes and emails, directing them to the appropriate recipient.
Maintain office visitor logs and manage visitor badges.
Assist with basic administrative tasks such as photocopying, scanning, and faxing documents.
Provide administrative support to attorneys and staff as needed, including filing documents and maintaining organized records.
Ensure smooth communication between departments and be a point of contact for employees and clients.
Assist with scheduling and coordinating travel arrangements for attorneys or staff when necessary.
Maintain confidentiality and professionalism in all client interactions.
Qualifications:
2+ years of experience as a receptionist at a law firm preferred
Strong verbal and written communication skills, with a focus on professionalism and attention to detail.
Excellent organizational and multitasking abilities.
Ability to handle a high volume of phone calls and manage multiple tasks simultaneously.
Strong customer service skills and a positive attitude.
Ability to maintain confidentiality and adhere to office protocols.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Experience with office equipment such as copiers, fax machines, and phone systems.
Ability to remain calm and composed in a fast-paced, busy environment.
Title Office Associate
Front Desk Associate Job 17 miles from Dallas
SNI Companies has partnered with a National Financial Firm in the Irving/Coppell area!
The Titles Associate is responsible for providing superior customer service and administrative support within the Titles Department.
$19.00 per hour to start
Monday to friday 8am to 4pm
No nights or Weekends!
100% Onsite
This department reviews loan/automotive titles and notify customers of additional items needed to complete their title work with the state
Contact banks and other parties to follow up on titles being mailed and processed
Answer customer questions related to current loan and title status
Contact DMVs and banks for information and to verify title and/or registration information
Prepare title packages
Work with team to prioritize daily output, assist with various projects
Updating system to reference current status of titles and loans
Receive, open and distribute mail
Perform other duties as assigned
Must haves:
2-3 years experience Administrative Office Support and/or Customer Service
Strong computer skills, Excel proficiency
Ability to work in a team environment in a fast paced role
High school diploma or GED equivalent
Administrative Assistant/Receptionist
Front Desk Associate Job In Dallas, TX
Hoque Global is seeking to hire an Administrative Assistant / Receptionist to support the real estate team's rapid growth and serve as the first and last impression of the company to clients, partners, and vendors visiting our office. The Administrative Assistant / Receptionist will report to the Vice President of Real Estate and work with the whole real estate team in running the company's operations. This role represents the day-to-day face of the company and will engage with and build strong relationships with team members and key external relationships.
This role provides extensive exposure to the workings of a fast-moving, high-growth business. A successful candidate will tackle any and all tasks to ensure the real estate team can maximize their time to focus on strategic areas relating to the ongoing development of the business. This individual will have the opportunity to assist and engage in a host of initiatives. This individual will also be expected to maintain complex schedules with excellent attention to detail.
Responsibilities will include:
Welcome guests/visitors and direct them to the appropriate area
Manage calendar for maximum strategic impact
Ensure that the team is ahead of, prepared for, and meets all key deadlines
Complete expense reports and manage receipts
Maintain and organize the business card database
Manage files for efficient and effective organization
Coordination of internal/external meetings, logistics and communications
Screens incoming calls and processes and disseminate internal and external correspondence to appropriate areas
Handles daily contact with internal and external relationships, management, and visitors
Handles travel arrangements; requiring research and cost analysis to book and confirm best available airfare, hotel and ground transportation
Provide backup support to other team members, assisting with administrative tasks and ensuring smooth daily operations
Proactively anticipates needs of the team and office, ensuring seamless operations by addressing potential challenges before they arise
Coordinates materials/supplies for breakroom
Monitors general upkeep of office area, keeps and organized and tidy front desk, and organize supply closet and keeps track of inventory/restocks when necessary
Prepares meeting rooms/reception area when guests/visitors arrive
Receive, sort, and distribute daily mail/deliveries
Maintain security by following procedures and controlling access
Performs other clerical and administrative duties as assigned and assists with other projects as assigned (ex. Meetings, special projects, and events)
Qualifications
Minimum of 3 years proven experience supporting a growing team within a private equity, commercial real estate, or professional services organization
Provide confidentiality, discretion, and exercise judgement
Strong work-ethic, can-do attitude, proactive and forward-thinking
Would be highly organized and strategic thinker with ability to multitask
Flexible and adaptable to change
Flourishes in a fast-paced environment
Enjoys collaborating and is team-oriented
Exercise a high level of attention to detail
Proficient in MS Office Suite including Outlook, PowerPoint, Excel and Word
Some accounting/finance team support experience preferred
Part-Time Business Office Associate
Front Desk Associate Job 23 miles from Dallas
The Clariden School is a not-for-profit, private, fully-accredited, college-preparatory school serving students PreK - Grade 12 in North Texas (Dallas-Fort Worth area). Clariden works to ignite student curiosity and problem-solving skills by first providing a program that addresses the whole student. With a focus on STEAM (Science, Technology, Engineering, Arts, and Math), character-based kindness, and hands-on field study, our goal is to equip students for the jobs of tomorrow and to be contributing citizens in their local & global communities.
Faculty and staff members at The Clariden School are expected to be respectful, responsible, self-directed, growth-minded individuals who are interested in not only educating and working with students but also professionally developing and honing their skills as a member of Clariden's professional team.
Clariden is currently enjoying growth in its student body size and curricular/co-curricular programming. A new state-of-the-art Upper School STEAM building open in Fall 2022 and Clariden just completed a safety and security project on campus.
Reports to: Head of School
Position Summary:
The Part-Time Business Office Associate performs and provides support of the following Business Office functions: accounting, budgeting, risk management, banking, human resources, payroll, purchasing, receivables, payables, cash management, and tuition assistance. The position reports directly to the Head of School and works closely with the administrative team in support of school operations. Maintains professional relationships with the school's banks, lawyers, auditors, insurance and benefit brokers, government regulators, architects, contractors, and vendors.
Accounting Functions:
Coordinate and support annual financial statement, audit and tax return preparation through outside professionals.
Bill and invoice families for tuition, special programs, and other amounts due, while maintaining excellent customer relations. Experience working in management systems like FACTS, Blackbaud, etc. highly desired.
Enter transactions, family data, create reports and perform research in FACTS related to enrollment and tuition.
Procure goods and services by placing orders, maintaining the school's purchase order system, and evaluating and paying invoices.
Work with HOS and Board to establish policies and procedures which provide adequate internal control capabilities and measures to safeguard the school's assets.
Prepare reports, compliance certifications, and other information required by lenders and loan documents.
Partner in the School's tuition assistance process, including preparation of materials, compilation of data for tuition assistance committee, record keeping, notification and follow up.
Administer and maintain all property, casualty and liability insurance for the school.
Sales tax management and compliance.
Human Resource Functions:
Perform and coordinate human resource functions including employee relations, policy documentation, and administration of payroll and benefits.
Evaluate and maintain relationship and contracts with the payroll processing company and ensure payroll taxes and reporting are accurate and timely.
Administer and maintain employee insurance and benefits program and 403B program.
File and maintain employment records, performance evaluations, goals, and employee credentials and licenses.
Maintain compliance with governmental regulations and changing regulatory environment by staying current on law and regulations that may affect compliance with support from TAAPS, benefits broker, our attorneys and other information providers.
Other Functions:
Support and fill in for other Administrative positions as needed, including food service, answering parent/student questions, answering the door or phones, participating in or managing school events, accompanying students, visitors and/or vendors/repairmen on campus, and car line duty.
Support accreditation and accreditation compliance processes by preparing reports and necessary documentation.
Review/prepare vendor contracts for HOS approval.
Review and prepare lease agreements for rental of campus facilities.
Oversee preparation for and compliance with governmental and insurance inspections (e.g., fire alarm system including extinguishers, sprinkler and hydrants, workers compensation site reviews and audits, department of labor audits).
Required Qualifications:
Position requires a college degree, preferably with an accounting, finance, or human resources concentration. A CPA license, MBA, or other related advanced degree is an asset. Position requires 3-5 years of accounting and/or human resources experience, preferably in an academic environment; Also requires knowledge of generally accepted accounting principles and experience with automated accounting systems.
Position requires excellent communications skills, and good interpersonal, organizational, leadership, management, and supervisory skills. Position also requires skill in use of accounting software system QuickBooks, FACTS, expert-level Excel knowledge, as well as advanced Word processing and Power Point skills. Position requires the ability to work independently as well as with staff, teachers, parents, and community groups at all times to exhibit a positive attitude, to be self-motivated and to be able to cope successfully with stressful situations, schedules, and deadlines.
The ideal candidate will also set an excellent example for our students, be a trusted and reliable support for Clariden team members and its Board of Directors and maintain utmost professionalism and confidentiality at all times.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
The anticipated start date for this part-time position (up t0 25 hours per week) is January 2025.
How to Apply:
Please send a letter of interest, resume, part-time salary requirements, and contact information for at least three professional references via e-mail to:
Dr. Jamie Segraves, Head of School
****************************
No calls, please.
Applications are considered as they are received, and the position is open until filled.
Front Desk
Front Desk Associate Job In Dallas, TX
Job Details Henderson - Dallas, TXDescription
Excited to be growing our team! We are in need of a Front Desk Receptionist who loves to chat with patients while still getting it all done behind the counter! We have a great team and can't wait to meet you!
We offer competitive wages, a full benefit & PTO package and a fun working environment with a friendly team-based atmosphere. We are a high-tech, top-quality dental practice looking for a front desk team member to join our high-energy team. Excellent people skills, attention to detail and dedication to teamwork are a must. If you want to build a dental career, create awesome experiences for the patients you meet, and deliver quality care then we are the place for you!
As a front office member, you work well in a team and individually. You must have the ability to work in a fast-paced environment, multitask while staying organized, and be a self-starter. As our front desk, you are motivated to keep the practice productive and the schedule full. You strategically schedule appointments that enhance the patients experience and promote smooth operations.
Job Duties (others as assigned)
Follow up on unscheduled treatment
Scheduling appointments
Collecting patient balances
Insurance verification
Data entry
Review create Routing slips for the next days' patients
Documentation of patient records
Answering phones
You would possess the following skills and qualifications:
Computer use is an essential part of this position
Excellent written and verbal communication skills
Time management
Ability to adapt and flexible
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Qualifications
Experience:
Dental receptionist: 1 year (Required)
Open Dental: 1 year (Preferred)
Ability to Relocate:
Dallas, TX 75206: Relocate before starting work (Required)
Work Location: In person
Binstocking agent - Retirees Welcome
Front Desk Associate Job 14 miles from Dallas
Job Title: Binstocking agent Starting Pay: $30/hr RETIREES WELCOME TO APPLY
Hours: VERY Flexible (but, must be performed within standard business hours which we consider 7:00am-5pm M-F) Part-time:(Approximately 10-15 hours / week) (Travel costs will be compensated)
We will provide training and all the tools needed to make this easy.
Job Duties: Scanning and Stocking Shelves
Performing VMI (vendor managed inventory) This includes:
*driving to customer's sites within 1 hour. (mileage paid)
Stocking bins with fasteners and fittings.
*scanning items that need to be replenished *revisiting the next week to restock the items
*(repeat)
Requirements:
Honest
Dependable
Good Attitude & Friendly
Have reliable transportation
Must have a cell phone with the ability to send email (data plan)
Overnight Front Desk Agent
Front Desk Associate Job In Dallas, TX
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Front Desk Agent
Front Desk Associate Job In Dallas, TX
Raines Co. - Your Future is Now
The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner, handling inquires, checking-in/out, and reserving rooms.
We offer Medical/Dental/Vision benefits, a generous PTO program, points based bonus, daily pay, an Employee Referral bonus program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company.
Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world's leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate.
Essential Functions
Assisting guests efficiently, courteously, and professionally at all times
Maintain a high level of service and hospitality
Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner
Post guest charges, collect payments and follow all cash handling procedures
Handle guest mail and messages with respect to privacy and professionalism
Be knowledgeable of the hotel brand and various programs (travel programs, special offers)
Be a great communicator to various departments and management on guest comments and concerns
Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance
Have full knowledge of hotel safety and emergency procedures
Qualifications
High school diploma, GED or equivalent
Experience in customer service, forward-facing, or other guest related positions
Proficient in Microsoft Office or similar computer applications
Experience in the hospitality industry as a front desk agent, hotel receptionist or other guest services preferred
Experience with brand or property specific PMS, Quore, PBX and other hotel related systems preferred
Must speak English fluently.
Must have excellent written and oral communication skills.
Problem solving, reasoning, and ability to multi-task and interact with people under pressure.
Raines is proud to be an Equal Opportunity Employer
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pre-employment background check required.
Front Desk Agent (Night Auditor)
Front Desk Associate Job In Dallas, TX
Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural, convention and corporate events, setting the stage for countless memories.
Job Description
ESSENTIAL JOB FUNCTIONS
Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Maintain positive guest relations at all times.
Resolve guest complaints, ensuring guest satisfaction.
Maintain complete knowledge at all times of:
all hotel features/services, hours of operation.
all room types, numbers, layout, decor, appointments and location.
all room rates, special packages and promotions.
daily house count and expected arrivals/departures.
scheduled daily group activities.
Loyalty program details
Build guest loyalty through personalized service
Process all guest registrations and check-outs.
Communicate services and amenities of the hotel to guests.
Coordinate all guest room billing.
Respond to all guest requests.
Document and confirm reservations and cancellations.
Block rooms in computer and follow through on designated requirements.
Generate, print and distribute daily and weekly reports.
Settle guest accounts and adhere to all cashiering procedures.
Assist other front office departments as needed.
Qualifications
High school graduate or equivalent vocational training certificate.
Previous experience as Front Desk Agent in hospitality an asset.
Previous guest relations and cashiering experience an asset.
Computer literate in Microsoft window Applications.
Knowledge of Opera Property Management system
Fluency in English both verbal and non-verbal.
Ability to:
perform job functions with attention to detail, speed and accuracy.
prioritize and organize.
be a clear thinker, remaining calm and resolving problems using good judgement.
understand guests' needs.
work cohesively with co-workers as part of a team.
work with minimal supervision.
maintain confidentiality of guest information and pertinent hotel data.
Additional Information
What's in it for you:
Paid time off
Medical, Dental and Vision Insurance
401K Retirement Plan
Complimentary Shift Meal
Employee benefit card offering discounted rates in Accor worldwide.
Learning programs through our Academy designed to sharpen your skills.
Ability to make a difference through our Corporate Social Responsibility activities, such as Planet 21
Career development opportunities with national and international promotion opportunities
Front Desk Agent (Element Dallas Downtown East)
Front Desk Associate Job In Dallas, TX
Job Title: Front Desk Agent for Deep Ellum Hotel
Atlantic Hotels seeks a qualified front desk agent with a high level of professionalism and effective decision making.
Applicant must be a customer service expert and must have strong interpersonal and administrative skills.
Key Requirements:
Please have solid references
Successful history as a front desk agent or related hospitality experience is a plus
Must have a flexible work schedule
Flexible schedule
Task-driven individual
Responsibilities:
Register & process guests and their assigned rooms
Always helping guests with a smile and an upbeat attitude.
Accommodate guest requests
Communicating with hotel staff on the status of guest rooms
Up Selling guest rooms and promoting hotel services
Handling cash payments
Maintain a clean and neat front desk area
Front Desk Agent
Front Desk Associate Job In Dallas, TX
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.
We are looking for our next great team member to join us on our Front Office team. We are committed to providing you with:
• Highly competitive wages
• An exceptional benefit plan for eligible associates & your family members
• RSP/401K matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you
• Discounts with our Crescent managed properties in North America for you & your family members. Discounts at Marriott brand hotels worldwide.
Here is what you will be doing each day:
As a Front Desk Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards. You will greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries. Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy. Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner. Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction.
Does this sound like you?
You have prior experience as a Front Desk Agent in a hotel or prior experience in a high volume industry dealing with customer. You are passionate about providing our guests with excellent customer service and thrive to always ensure guest satisfaction and enhance their experience to make it a memorable one. You are looking for some flexibility in a job, so working a variety
of different shifts, including days, evenings and weekends works for your personal life. You have excellent computer skills and have a team spirit.
At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.
Front Desk Agent
Front Desk Associate Job In Dallas, TX
Sonesta Simple Dallas The Front Desk is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. To deliver a great guest experience - a Front Desk Agent will check in and out guests efficiently, and make sure they have all they need for a great stay.
• Welcome guests in a friendly, prompt and professional manner recognizing IHG Rewards Club Members and also returning guests
• Check guests in, issue room keys, provide information on hotel services and room location
• Ensure required identification is taken from guests at check-in in line with local legislative requirements
• Answer phones in a prompt and courteous manner
• Up-sell rooms where possible to maximize hotel revenue
• Answer, record and process all guest calls, messages, requests, questions or concerns
• Record guest preferences in the system
• Check guests out, including resolving any late or disputed charges
• Accurately process all cash and credit card transactions using established procedures
• Issue, control and release guest safe-deposit boxes in line with hotel procedures
• Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up
• Take action to solve guest problems/complaints using appropriate service recovery guidelines
• Follow established hotel safety protocols and procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty.
Front Desk Agent
Front Desk Associate Job In Dallas, TX
About Us
At Concert Hospitality, we bring a commitment to collaborative excellence, a unified vision, and shared principles of partnership to every aspect of hotel management. Our approach is seamless and tailored, ensuring each property under our management offers a unique and exceptional guest experience.
Join our team of Experience Curators!
Concert Hospitality has an amazing opportunity as a Front Desk Agent
About Magnolia Hotel
Pegasus, the Flying Red Horse, shines as a vibrant icon from atop Magnolia Dallas Downtown, formerly the Magnolia Petroleum Company Building, one of the city's most revered structures. Built in 1922, this 400-foot high, 29 story structure was the first high-rise in the United States to have air conditioning and the city's first skyscraper. Experience the luxury of pure hospitality nearby to everything to everything you want to see and do throughout your stay in Dallas.
You should join our team if you believe...
· That people come first and that our curators are the driving force behind our success.
· In joining an organization that cares about and supports your career growth and development.
- In providing leadership and guidance to the front desk team is
You're a great fit for this role if you...
· Have a passion for delivering an elevated guest service experience.
· Always look for that “something extra” that will surprise and delight our guests.
· Enjoy greeting guests in a friendly matter
· Enjoy completing the registration process for guests as well as handle the check out process
We're excited to have you join us because...
· You have experience in the hospitality industry
- Two years combined prior front desk or related field experience
You have ability to read, write, speak and understand the English language to communicate effectively with guests and employees.
Here's the Core of Concert Hospitality: We have a place for you on our team if your passion is to create UNMATCHED COMMITMENTS.
What else do YOU need to know…This job posting is intended to describe the general
nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer.
Front Desk Agent
Front Desk Associate Job In Dallas, TX
AVAILABILITY
: Open availability including nights, weekends and holidays
EXPERIENCE:
Previous Hotel Front Desk Experience preferred
This is a highly visible role which has a direct impact on creating the guest experience. Welcomes and accommodates guests, visitors and staff in a warm and courteous manner. Oversees the guest registration and check-out process. Promotes hotel services and amenities and provides helpful information.
RESPONSIBILITIES:
· Must have a true desire to satisfy the needs and desires of our guests and others in a fast paced environment. Perform all duties toward the goal of maximizing guest service.
· Greet all guests and visitors in a friendly, professional manner, giving proper eye contact and prompt attention. Be on alert for guests or visitors that appear to have questions or need aid and be ready to assist them at all times.
· Greet guests who have made advance reservations for lodging and register them in an efficient and pleasant manner. Greet visitors who are looking for accommodations and attempt to meet their needs.
· Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.)
· Accommodate room changes expediently.
· Ensure a high level of knowledge of the hotel, including, but not limited to, hotel rates and promotions, room types and layouts, hotel services and amenities, restaurant offerings and hours of operation, and hotel's historical significance.
· Acquaint guests with city attractions, community events and nearby areas of interest.
· Help resolve guest issues and respond to special requests. In the case of a service failure, listen empathetically to the issue, promptly report the issue to Management, and implement an appropriate service recovery response in order to restore guest satisfaction.
· Settle guest accounts upon check-out and process forms of payment. Accurately following accounting procedures and cash handling policies.
· Respond to all questions, whether from a guest, visitor or a coworker, in a courteous, pleasant manner and give out accurate, helpful information.
· Responsible for proper key control and other security measures.
· Participate in safety/security training and maintain knowledge of all safety procedures, including life safety, emergency/fire evacuation, and other protocols to ensure a safe and security environment.
· Work closely and cooperatively with other front office and administration staff, including Valets, Bellman, Sales and Accounting team. Exemplify strong teamwork and treat all coworkers with professional respect.
· Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)
· Properly handle lost and found items.
· Report accidents, injuries, and any unsafe conditions to Management and Maintenance.
· Report all maintenance issues for guest satisfaction.
· Report to work wearing the required uniform and meeting professional grooming standards.
· Maintain confidentiality of all guests and hotel information
· Perform other duties as assigned.
Requirements
· Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone.
· Strong customer-relation skills with a total commitment to guest satisfaction. Must be a "people-person" who thrives on public contact.
· Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
· Professional appearance and mannerism.
· Knowledge of computer keyboard and printer operation. Ability to accurately and efficiently input information into computer systems.
· Previous cashier experience/ Basic accounting skills.
· Ability to work quickly and thoroughly when under pressure.
· Knowledge of hotel facilities and features.
· Ability to attend to more than one task at a time.
· Ability to maintain excellent attendance and punctuality.
EXPERIENCE:
· Customer Service experience preferred.
PHYSICAL DEMANDS:
· Must be able to stand for long periods of time.
· General office environment with limited physical activity
Front Desk Agent
Front Desk Associate Job In Dallas, TX
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Part Time Front Desk Agent
Front Desk Associate Job In Dallas, TX
Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel's high standards of quality.
ESSENTIAL JOB FUNCTIONS
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
• Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
• Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Code electronic keys, certificates, and coupons as appropriate. Requires continual standing and movement throughout front office areas.
• Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash; make change and balance as assigned house bank. Accept and record vouchers, travelers' checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer.
• Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
• Close guest accounts at the time of check out and ensure guest's satisfaction. In the event of dissatisfaction, research and attempt to resolve problem within established guidelines, may include turning problem over to a supervisor.
• Field guest complaints, conducting thorough research to develop the most effective solutions and resolve complications such as location changes or credit issues. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating and air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Keeps the corridors and service area neat at all times.
• Adheres to all company policies and procedures.
• Follows safety and security procedures and rules.
• Knows department fire prevention and emergency procedures.
• Utilizes protective equipment.
• Reports unsafe conditions to supervisor/manager.
• Reports accidents, injuries, near-misses, property damage or loss to supervisor.
• Provides for a safe work environment by following all safety and security procedures and rules.
• All team members must maintain a neat, clean and well-groomed appearance. (Specific standards outlined in team member handbook).
• Assists other Front Desk Personnel when need.
• Perform any related duties as requested by supervisor/manager.
KNOWLEDGE, SKILLS & ABILITIES
The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable
• Any combination of education and experience equivalent and graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred.
• Prior hospitality experience preferred, but not required.
• Considerable skill in the use of a calculator and prepare moderately complex mathematical calculations without error.
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts.
• Ability to read, listens, and communicates effectively in English, both verbally and in writing.
• Ability to access and accurately input information using a moderately complex computer system.
• Hearing and visual ability to observe and detect signs of emergency situations.
PHYSICAL DEMANDS
• Ability to stand and move throughout front office and continuously performs essential job functions.
• Stand 95% of shift
• Lifting up to 25 pounds maximum.
• Occasional twisting, bending, stooping, reaching, standing, walking.
• Frequent talking, hearing, seeing and smiling.
Other details
Pay Type Hourly
Receptionist
Front Desk Associate Job 13 miles from Dallas
LHH Recruitment Solutions has partnered with one of the leading Industrial Equipment Suppliers to hire a Receptionist with Office Admin experience in Garland, TX on a permanent basis. The ideal candidate will have high volume incoming and outbound calling experience. The anticipated pay range for this position is between $20-$22/hr. Looking for stability and meet the criteria? Please, Apply Now!
Receptionist:
Answer and Direct Calls: Greet and direct incoming calls to appropriate departments, ensuring a professional and courteous experience for callers.
Customer Service: Assist visitors, clients, and employees by providing information, answering questions, and handling requests in a timely and professional manner.
Mail Management: Handle packages, incoming and outgoing packages as well as outgoing mail.
Accounting Admin:
Scan checks from customers into CashPro; answer basic questions from customers regarding outstanding balances.
Process vendor invoices for drop-ship invoices.
Benefit offerings include medical, dental, vision
Binstocking agent - Retirees Welcome
Front Desk Associate Job 14 miles from Dallas
Job Title: Binstocking agent Starting Pay: $30/hr RETIREES WELCOME TO APPLY Hours: VERY Flexible (but, must be performed within standard business hours which we consider 7:00am-5pm M-F) Part-time:(Approximately 10-15 hours / week) (Travel costs will be compensated)
We will provide training and all the tools needed to make this easy.
Job Duties: Scanning and Stocking Shelves
Performing VMI (vendor managed inventory) This includes:
+ *driving to customer's sites within 1 hour. (mileage paid)
+ Stocking bins with fasteners and fittings.
+ *scanning items that need to be replenished *revisiting the next week to restock the items
+ *(repeat)
Requirements:
+ Honest
+ Dependable
+ Good Attitude & Friendly
+ Have reliable transportation
+ Must have a cell phone with the ability to send email (data plan)
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Front Desk Agent
Front Desk Associate Job In Dallas, TX
Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural, convention and corporate events, setting the stage for countless memories.
Job Description
ESSENTIAL JOB FUNCTIONS
Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Maintain positive guest relations at all times.
Resolve guest complaints, ensuring guest satisfaction.
Maintain complete knowledge at all times of:
all hotel features/services, hours of operation.
all room types, numbers, layout, decor, appointments and location.
all room rates, special packages and promotions.
daily house count and expected arrivals/departures.
scheduled daily group activities.
Loyalty program details
Build guest loyalty through personalized service
Process all guest registrations and check-outs.
Communicate services and amenities of the hotel to guests.
Coordinate all guest room billing.
Respond to all guest requests.
Document and confirm reservations and cancellations.
Block rooms in computer and follow through on designated requirements.
Generate, print and distribute daily and weekly reports.
Settle guest accounts and adhere to all cashiering procedures.
Assist other front office departments as needed.
Qualifications
High school graduate or equivalent vocational training certificate.
Previous experience as Front Desk Agent in hospitality an asset.
Previous guest relations and cashiering experience an asset.
Computer literate in Microsoft window Applications.
Knowledge of Opera Property Management system
Fluency in English both verbal and non-verbal.
Ability to:
perform job functions with attention to detail, speed and accuracy.
prioritize and organize.
be a clear thinker, remaining calm and resolving problems using good judgement.
understand guests' needs.
work cohesively with co-workers as part of a team.
work with minimal supervision.
maintain confidentiality of guest information and pertinent hotel data.
Additional Information
What's in it for you:
Paid time off
Medical, Dental and Vision Insurance, 401K
Complimentary Shift Meal
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academy designed to sharpen your skills
Ability to make a difference through our Corporate Social Responsibility activities, such as Planet 21
Career development opportunities with national and international promotion opportunities
Eligible performance based bonus