Front desk associate jobs in District of Columbia

Job Description Front Desk Associate Major Function The Bezos Earth Fund is accelerating progress toward a more equitable, sustainable, and climate-resilient world. We're seeking a Front Desk Associate who will assist the Operations and Events team in general office management and provide support for internal and external events taking place onsite. They will serve as the first point of contact for visitors and will help create a positive impression of the organization. Key Responsibilities Visitor and Vendor Coordination: Greets visitors; confirms the purpose of their visit and directs them to the appropriate location. Supports Facilities Coordinator in inputting visitor and vendor information; submits service requests into building management system. Directs vendors who are onsite for work. Managing Office Correspondence: Liaises with building management office on maintenance, cleaning, and office repairs. Manages Operations team calendars and maintains records. Serves as a primary point of contact for staff and directs them to the appropriate team member. Receives and distributes mail and deliveries. Office Maintenance: Assists Facilities Coordinator in daily upkeep of reception area, café, and small meeting spaces. Coordinates office and café supply inventory; orders staff lunches on occasion. Event Support: Assists Events team in staffing and staging onsite events; moves furniture as needed. Safety and Security: Supports office security protocol training and implementation. Performs other duties as assigned. Education and Experience High school diploma or equivalent and 2 years of relevant work experience is required. Demonstrate utmost professionalism and punctuality. Excellent verbal communication skills. Excellent interpersonal and customer service skills. Understanding of administrative and clerical procedures and systems. Proficient with Microsoft Office Suite or related software Physical Requirements and Working Conditions Requires working onsite 5 days per week, during traditional business hours. Prolonged periods of sitting at a desk and working on a computer. Some prolonged periods of standing/moving while supporting onsite events. Ability to move around the physical office space. Must be able to lift 25-35 pounds at times. May require extended and/or weekend hours for urgent issues or to meet established deadlines. This position is based in Washington, D.C. Salary Range: $29 to $32 an hour This is a paid position. Bezos Earth Fund is an equal opportunity employer and complies with all federal, state, and local laws concerning employment discrimination. The Earth Fund recognizes diversity as an asset essential to accomplishing its work. We actively welcome all qualified applicants from a wide range of backgrounds and will not discriminate on the basis of race, color, age, sex, gender identity or expression, genetic information, sexual orientation, religion, marital status, national origin, ethnicity, disability, military/veteran status, compensation history or any other basis prohibited by law.

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. SummaryThe Front Desk Associate role is an opportunity for the right candidate to apply his or her professional and personal skills by engaging with families to provide a welcoming, First-class Experience. In addition to being organized and able to multi-task, this role requires a responsible dynamic individual to carry out all front desk functions and manage administrative tasks for the medical team aligning with the mission, vision, values, and culture of PM.Description To perform this job successfully and provide our families with a First-class Experience that is Efficient and Accurate, an individual must be able to carry out each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Greets families professionally both in person and on the phone. Answers patient/family questions to the best of his or her ability and/or seeks clarification and instruction when needed Accesses empathy and active listening in difficult interpersonal situations Supports patient care quality initiatives as directed Coordinates escalations and urgent issues to ensure timely and complete resolutions Collaborates and communicates with site leadership to facilitate management of complex patient issues Employs PM Pediatric Care's Core values to help patients, families, and other team members navigate PM systems before, during, and after a visit Monitors and manages patient flow throughout the waiting and registration process including assisting families with initiating the self-registration process Is in alignment with all distributed education to keep current on workflows, responsibilities, and technology Registers all patients and maintains accurate and complete patient accounts by obtaining, recording, and updating demographics, insurance, and financial information while maintaining HIPAA compliance Manages and acts upon all incoming patient documents, mail and correspondence utilizing proper documentation and storage Maintains confidentiality and privacy of all patient accounts and adheres to all HIPAA guidelines Performs opening and closing duties including but not limited to organizing, stocking, sanitizing, and reconciling Executes other duties as assigned Qualifications Team player that can function independently in a fast-paced environment Intermediate skills with Microsoft Office Suite. Ability to work flexible work schedules based on office needs. At times, it may require travel to another site within reason Excellent customer service and telephone skills Strong verbal and written communication skills Professional and friendly demeanor Quality focused and detail oriented Ability to calculate simple figures such as adding up receipts, counting cash drawers or subtracting to give change. Outstanding time management, organizational, and critical thinking skills Superior situational awareness and ability to successfully react to urgent situations Prior experience in a healthcare environment and knowledge of medical insurance preferred Socially perceptive and ability to relate to children and how they interact with their families Comfortability with routinely shifting demands Navigate multiple computer systems Prior Front Desk, concierge, customer service or other hospitality experience preferred. High school diploma or GED If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! EEO Statement PM Pediatric Care is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status or any other characteristic protected by law.

About Us IHG Hotels & Resorts is one of the largest hotel companies in the world and one of the world's leading hotel and resort companies with a family of 19 brands. Our purpose - True Hospitality for Good - comes to life in every one of our collections. With luxury and lifestyle, we are taking it to new heights. Five visionary brands - InterContinental, Regent Hotels, Six Senses, Vignette Collection and Kimpton Hotels - make up our luxury collection. Individually, they are icons. Together, they bring unforgettable and unparalleled experiences to travelers in over 430 hotels and resorts in 100 countries around the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guestsunforgettable and unparalleled experiences. About the hotel The Willard InterContinental Washington, DC is one of the most iconic hotels in the Nation's Capital. Since 1818, the Willard InterContinental Hotel has played host to the world's social and political elite. Often referred to as the ‘Residence of Presidents', The Willard has welcomed U.S. presidents, foreign dignitaries and celebrities, as well as has been the site of many historic moments in U.S. history. Located in the heart of the nation's capital on Pennsylvania Avenue, the Willard continues to be the hotel of choice for heads of state and leaders of the world's business, cultural, social and political sectors. About the Front Desk Agent position First impressions count. To get our guests' memorable experiences off to an unforgettable start, we're looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home. A little taste of your day-to-day Every day is different, but you'll mostly be: Kicking off truly memorable guest experiences with the warmest of welcomes Acknowledging IHG Rewards Club members and returning guests in person or over the phone Taking, managing, and receiving payments for guest bookings Making the check-in and check-out process feel swift and seamless Staying a step of our guests' needs to anticipate requests and offer tailored recommendations Being our guests' trusted contact - helping with everything from bill issues to restaurant recommendations What we need from you Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to Your problem-solving skills will turn issues into opportunities, so every guest leaves with great memories Fluency in the local language - extra language skills would be great, but not essential Literate and tech-savvy - you'll need a good grasp of reading, writing, basic math and computer skills What you can expect from us We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business. The hourly pay rate for this role is $26.27. This rate is only applicable for jobs to be performed in Washington, DC. This is the starting rate we in good faith believe we would pay for this role at the time of this posting. We may pay more or less than the posted rate, and the rate may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees. You can apply for this role through the link below (or through the internal career site if you are a current employee). Note: No amount of pay is considered wages or compensation until earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance by always welcoming different backgrounds, experiences, and perspectives. IHG Hotels & Resorts gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you'll become part of our ever-growing global family. At IHG Hotels & Resorts, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey? Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

As a Part-Time Front Desk Associate at the Lexicon Condominiums, you'll be responsible for providing exceptional customer service. Meets and greets residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms. Assists with general concierge services and performs administrative clerical, Word and Excel document work. Walks the building premises as directed for monitoring purposes. Schedules: Flexible Shifts: Monday - Friday 4pm - 12am; Saturday & Sunday 4pm - 12am & 12am - 8am Your Responsibilities: * Provides exceptional customer service. * Meets and greets residents; checks guests and service providers in/out. * Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms. * Assists with general concierge services and performs administrative clerical, Word and Excel document work. * Walks the building premises as directed for monitoring purposes * Monitors and controls access to the building * Resolves and follows-up on all complaints/issues, escalating to supervisor if necessary * Provides general concierge services as well as administrative clerical work when needed * Helps maintain a safe and secure environment throughout the building/property(s) * Walks the building premises as directed for monitoring purposes * Have the ability to understand and complete all required forms * May be assigned other duties by supervisor Skills & Qualifications: * Ability to manage multiple priorities * Demonstrates excellent customer service, communication and time management skills. * Basic knowledge of Microsoft Applications, especially Outlook, Word and Excel. * Command of information system hardware/software is preferred * Good written and verbal communication skills * Strong customer service and interpersonal skills required * Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Computer and peripherals, standard and customized software applications and tools, and usual office equipment. * Ability to quickly and easily navigate the property/building as required to meet the job functions * Ability to lift 30 - 50 lbs * Requires standing, sitting position for long periods of time, walking and occasional climbing when necessary * Handle, finger, grasp and lift objects and packages; must be able to reach with hands and arms * The employee is required to work at a personal computer for extended periods of time as well as talking on the phone for extended periods of time * Must have the ability to detect auditory and/or visual emergency alarms * Occasional overtime may be required * Must have the ability to work extended/flexible hours, weekends, and attend Board meetings. Compensation: $19.00 - $21.00 per hour Disclaimer Statement: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

Position Type: Part Time Compensation: $19.38 - $25.16 per hour Schedule: Will be determined by business needs and will be posted in advance. *Schedules may change based on business needs. May include holidays and alternate workdays or hours as needed. Training schedules may vary days and times to align with trainer's schedule. About Us: Reside is an industry leader in the alternative-accommodations industry, designed to blur the lines between hotels and apartments. With operations in over 200 United States cities and 130 foreign destinations, the Reside family of brands delivers multi-platform logistics-based housing solutions that combine the efficiencies and high-touch service of a small company with the scope and capabilities of a global organization. About the job: Front Desk Agent is responsible for providing attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. What you'll be doing: Attending all property required meetings and training. Maintain regular attendance in compliance with Reside standards, as required by scheduling, which will vary according to the needs of the property. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and name tag. Comply with Reside standards and regulations to encourage safe and efficient property operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. To support our goal of exceeding customer expectations, the role may include acts of porterage for customer arrivals, requests, or service resolutions. Perform other duties as requested by management. Day to Day: Greet and welcome all guests approaching the Front Desk in accordance with Reside standards. Maintain proper operation and ensure that all property standards are met (if applicable). Answer any guests' inquiries about property services, facilities, and hours of operation in a timely manner. Ensure logging and delivery of packages, mail and messages to guests and meeting rooms. Review Front Office log and Trace File daily. Answer inquiries from guests regarding restaurants, transportation, entertainment, etc. Follow all cash handling and credit policies. Be aware of all rates, packages, and special promotions. Be familiar with all in-house groups. Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. Be familiar with hospitality terminology. Have knowledge of emergency procedures and assistance as needed. Handle check-ins and checkouts in a friendly, efficient, and courteous manner. Use proper two-way radio etiquette at all times when communicating with other employees. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. Be able to complete a bucket check, room rate verification report, and housekeeping report. Balance and prepare individual paperwork for closing of shifts according to property standards. Maintain and market promotions and guest programs. Maintain a clean work area. Assist guests with safe deposit boxes. Supervisory Responsibilities: This position does not include any supervisory responsibilities. May provide cross training to other staff. Travel: This position could require minimal travel, less than 5% of the time. About you: What you'll bring: College course work in a related field is helpful. Experience in a hotel or a related field preferred. High School diploma or equivalent experience. Computer experience required. Customer Services experience preferred. What we are looking for: Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other property related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Maintain a warm and friendly demeanor at all times. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner. Physical Demands: Flexible and long hours are sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during the entire shift. Benefits & Perks: What's in it for you: Competitive Pay Medical, Dental, and Vision Insurance 401k and Employer Match Paid Holidays and Vacation Time Quarterly and Annual Success Share Bonus Paid Volunteer and Charitable Match Program Tuition Reimbursement Program Learning & Development Opportunities Employee Referral Program Employee Assistance Program The Fine Print: Work Authorization: The employee must be legally authorized to work in the United States. EEO Statement: Reside and its affiliate brands are committed to respect and inclusion in our workplace. We are an equal opportunity employer that welcomes people from diverse backgrounds and experience, who bring their talent to our organization. We treat people with kindness and respect in all our dealings. We encourage people of all races, national origins, genders, gender identities or expression, political affiliations, religions, sexes, sexual orientations, veteran statuses, disabilities, and ages to join us. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job, but to describe the general nature of the job and a reasonable representation of its activities. Duties, responsibilities, and activities may change at any time with or without notice. Employment Verification: In compliance with the Immigration Reform and Control Act of 1986, any offer of employment is conditional upon you presenting documents verifying your identity and legal authorization to work in the United States. Our organization utilizes E-Verify, an online system that verifies the eligibility of our employees to work in the United States by cross-referencing their information with government records. E-Verify ensures compliance with immigration laws and helps maintain a legal workforce. Background Checks: As part of our hiring process, we perform comprehensive background checks on all potential employees. These checks include verifying employment history, checking references, and reviewing criminal records. Candidates will be informed and required to provide written consent before the background check is initiated. Any offer of employment is conditional upon completion of a background check with satisfactory results. Reside is a drug-free workplace. *Reside does not accept unsolicited resumes from 3rd Party agencies or recruiters.

Why us? Sage Hospitality is set to hire an accomplished team member at Homewood Suites by Hilton Washington DC Capitol- Navy Yard. We are seeking a teammate to contribute to the property by being influential, driven, and ultimately committed to the continued growth and success of the hotel and community! Nestled in the heart of DC's fastest emerging neighborhood along the Anacostia River, Homewood Suites by Hilton™ Washington DC Capitol Navy Yard is the premier choice for your getaway. Our all- suite Washington Navy Yard hotel is just footsteps away from the Washington National's ballpark and is proud to be an official partner and passionate supporter of the Nationals. With many new restaurants, stores, outdoor concerts, and a vibrant waterfront along the Anacostia River, guests will find it's easy to ‘Be At Home' during their stay. Featuring a modern glass facade and contemporary décor, our hotel celebrates the energy of the Navy Yard neighborhood with floor-to-ceiling windows and Washington Nationals memorabilia along with all the other amenities of the Homewood Suites. Unique to our property we have modern rooftop terrace equipped with gas grills, a pop-up bar, and panoramic views of Washington DC, including historic attractions such as the U.S. Capitol and the Washington Monument. Feel at home at the Homewood Suites Washington DC Capitol- Navy Yard Job Overview Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Responsibilities Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested. Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell. Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue. Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service. Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. Maintains a friendly, cheerful and courteous demeanor at all times. Qualifications Education/Formal Training High School diploma or equivalent Experience None required Knowledge/Skills Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems. Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills. Must be fluent in oral and written English. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to read written communiques and monochrome computer screen. Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing. Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing. 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing. Mobility - must be able to reach all areas of hotel to assist clients. Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs. Environment Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95% Benefits 2 Medical plans to choose from, available on the first day of the month coinciding with or following the hire date. Dental, & vision insurance Health savings and flexible spending accounts Basic Life and AD&D insurance Company-paid short-term disability Paid time off for vacation, sick time, and holidays Employee assistance program Tuition Reimbursement Great discounts on Hotels, Restaurants, and much more. Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral Salary USD $19.00 - USD $20.00 /Hr.

Job Description Front Desk & Sales Lead - Boutique Fitness Studio (Georgetown, DC) Join a thriving boutique fitness studio located in the heart of Georgetown, Washington, D.C. We are seeking an energetic, organized, and personable Front Desk & Sales Lead to oversee front-of-house operations and drive membership growth. This is an ideal role for someone with a passion for wellness, an eye for detail, and the ability to create meaningful connections with clients. The ideal candidate has experience in sales, customer service, or hospitality and thrives in a fast-paced environment where every interaction matters. Position Overview The Front Desk & Sales Lead plays a vital role in the success of the studio by managing the guest experience from first impression to membership close. This position oversees the day-to-day front desk operations, sales process, and team mentorship to ensure every client interaction reflects the studio's commitment to excellence. You will be responsible for meeting sales goals, training and motivating team members, and delivering exceptional customer service in person, over the phone, and through digital communication channels. Key Responsibilities Lead all aspects of the sales cycle, including prospecting, follow-up, tours, and closing new memberships Train and mentor front desk and sales associates to ensure operational excellence and consistent customer service Maintain and execute daily, weekly, and monthly operational tasks to support business goals Conduct engaging studio tours, identify client needs, and recommend personalized membership options Manage client communication through phone, text, and email, providing prompt, professional, and friendly responses Participate in local events and community outreach initiatives to promote brand awareness Collaborate with ownership and leadership on marketing and sales strategies to achieve quarterly targets Oversee hiring, onboarding, scheduling, and performance management for the front desk and sales team Foster a culture of positivity, accountability, and wellness within the studio community What We're Looking For 2 or more years of experience in sales, membership services, retail management, or hospitality operations Strong communication and interpersonal skills, comfortable engaging with new clients and leading a team Self-motivated, organized, and capable of managing multiple systems and priorities Tech-savvy and able to quickly learn and navigate various scheduling and CRM platforms A true team player with a proactive attitude and a passion for health and community Ability to stand or sit for up to 8 hours per day Must be able to work under pressure, meet deadlines, and communicate clearly with clients and colleagues Flexible availability including evenings or weekends as needed Compensation & Benefits Base Compensation: $24-$26/hr Commission: 10% on all membership and retail sales Health Insurance: Company-sponsored coverage Paid Time Off: Available after one year of employment Remote Work: One day per week after one year in the position Additional Perks: Complimentary fitness classes and free underground parking Why Join This Studio? This is more than a sales role. It is an opportunity to join a passionate, community-driven team that inspires people to live healthier, more balanced lives. You will be the face of a brand that values authenticity, wellness, and connection while enjoying the perks of an established and respected national fitness organization. If you are looking for a leadership role where you can combine sales, service, and people engagement, this position offers the perfect blend of professional growth and personal fulfillment. Email ********************************* or apply today! Presented by Gecko Hospitality - Maryland, Virginia, and Washington D.C. Connecting strong leaders with strong organizations.

The Hotel Step inside a legendary revival at The Watergate Hotel, a luxurious urban resort located along the banks of the Potomac River. Here modern design blends with a storied past to redefine luxury. A place where travel and business are occasions worth celebrating, attention to every detail is the standard, and intrigue can be found just beyond every curve. Location The Watergate Hotel is centrally located in Washington, D.C., a city of political power, prestige, and elegance is culturally rich with theaters, museums, architectural splendors and unforgettable national memorials. The Watergate Hotel is situated within walking distance of the best the city has to offer. Strategic Intent The Guest Service Agent will provide front office assistance and service to our guests. S/he will be integral in the delivery of service on a daily basis and support the mission and vision of the Watergate Hotel. Organizational Structure REPORTS TO: Front Office Manager General Duties and Responsibilities * Provide exceptional service to our guests with personalized, efficient and friendly check in and check out procedures * Handle and assist with resolution of all guest issues; communicate with appropriate departments and follow up to ensure complete guest satisfaction * Possess a high level of expertise on all services and outlet offerings of the hotel, banquet events, groups in house as well as local area attractions, restaurants and cultural events * Handle cash drawer properly as outlined in The Watergate Hotel cash handling policies * Demonstrate teamwork by cooperating with and assisting fellow associates as needed * Address guest preferences recorded in guest history profiles; review profiles and add/edit preferences as needed * Stay current with developments and procedures in the hotel by attending daily Front Office briefings * Provide quality service to the guests by responding to requests promptly, efficiently and courteously during check-in, check-out and throughout the guest's experience * Arrange fulfillment of guest services by working with the Concierge, Housekeeping, PBX, Reservations and Room Service associates * Handle guest's incoming and outgoing correspondence (i.e., facsimile, voice mail messages, email, postal mail, etc.) * Communicate clearly with the Night Auditor and Accounting Department * Establish a good working knowledge of the Accounting Department so as to facilitate guests and Management requests for historical data and reports * Assist with guest arrival and departure experience by maintaining a constant presence on the front desk and in the lobby * Close out each shift effectively and correctly, with a high attention to detail; run all reports as directed by Assistant Front Office Managers and Director of Front Office Operations * Perform any other reasonable projects/duties as required by the Director of Front Office Operations and Assistant Front Office Manager Experience and Requirements * A minimum of 2+ years experience in hotel operations, preferably in a similar position. Luxury hotel experience is strongly preferred. * Excellent communication skills with fluency in English required. * Must be computer proficient including MS Office, Word, Excel, PowerPoint, etc. (prior experience with hotel-specific software such as HotSOS, Opera, etc. will be strongly favored). * Must be able to work a very flexible schedule that may include overnights, early mornings, late nights, weekends and holidays. * Must be physically able to meet the demands of the position, such as standing/walking for extended periods of time while on shift. * Must possess superior organizational and multi-tasking skills; must be able to remain flexible and adaptable in a fast-paced environment. * Those with multi-lingual abilities will be preferred. * HS Diploma is required; Bachelor's Degree in Hospitality or related field is preferred.

Now Hiring: Drybar Bartenders! 🌟 Not Slingin' Drinks - Slingin' Good Vibes. 💛 At Drybar, we're not your typical salon - and this isn't your typical front desk job. We're talking good vibes, high energy, and a team that feels like family. If you love making people smile, thrive in a fast-paced environment, and want to work somewhere that's as fun as it is fabulous... this is your sign. We're looking for BARTENDERS (our front desk legends) - the heartbeat of our shop. You set the tone, keep the energy flowing, and make sure every client walks out looking (and feeling) like a queen. Why You'll Love Being a Drybar Bartender: ✨ Be Part of an Iconic Brand: Our signature yellow tools are in Sephora, Ulta, and Nordstrom - and you'll be repping that same brand power every day. ✨ Career Growth: Many of our managers and leaders started as Bartenders - this role is your gateway into the beauty & salon industry. ✨ Earning Potential: $15-$27 per hour (hourly + commissions). Hustle harder, earn more. ✨ Perks & Culture: Flexible schedules (although weekends are needed), chic dress code, paid training, and a team culture that's supportive, fun, and inspiring. ✨ Impact: You're not just answering phones - you're running the show, keeping clients happy, and making magic behind the scenes. What You'll Do: ● Be the first and last impression-greet every client with warmth and personality ● Keep the shop flow running smoothly (you're the traffic controller!) ● Serve complimentary beverages (because queens deserve cocktails & coffee) ● Educate clients on membership benefits, add-ons, and styling products ● Manage appointments, process check-ins/outs, and support the flow of the shop ● Keep our shop stylish and spotless ● Bring the energy, the personality, and the positivity You're a Perfect Fit If You: ● Customer-service lovers who enjoy fast-paced environments ● Are high-energy, friendly, and motivated by connecting with people ● Have a sales-focused mindset and love hitting goals ● Multitaskers who can juggle phones, clients, and stylists without breaking a sweat ● Team players who love being part of something bigger ● People with weekend availability (our busiest + most fun shifts!) ● Previous experience with Point-of-Sale (POS) Systems strongly preferred ● Previous salon/spa experience preferred but not required ● High school diploma or equivalent Flexible shifts that fit your life - Weekdays, Weekends, and everything in between: ● Monday, Tuesday & Wednesday 1pm to 8pm (close) ● Thursday & Friday 1pm to 8pm (close) ● Saturdays 7am-1pm (open) OR 1pm-8pm (close) ● Sundays 8am (open) - 6pm (close) 💛 Why settle for a boring front desk job when you can be part of the Drybar magic? Apply now and start your journey with the most fun salon team in town. Legal Disclaimer ©2023 DB Franchise, LLC (“DBF”). Each Drybar shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners' shops are their employees, not those of DBF. Drybar + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.

The Varnish Lane Shift Leader position is one of the in-shop leadership roles. This individual leads the client experience and upholds Varnish Lane standards, and supervises shift operations. In addition, Shift Leaders manage supplies and have the ability to train new front desk team members. This position also upholds Varnish Lane standards and ensures that stylists are following the Varnish Lanes anatomy of service and the Core Values. This individual also leads the shift operations when management is not in the shop. AREAS OF RESPONSIBILITY Lead client experience from check-in to check out, ensuring Varnish Lane standards are met. Lead shop experience: assign clients to stylists, and uphold the operational rotation of the floor. Execute breaks and proper clocking in and out procedures. Supervises shop staff on any given shift assigned. Regularly check retail and back bar supplies. Inform manager when running low on inventory items. Will assist with stocking product tools and supplies. May support inventory needs as directed by the Shop Manager. Consistently maintains a polished wall and full inventory on the wall. Ensures that all company procedures, policies, and federal, state, and local regulations are followed. Implements problem-solving strategies and informs the manager of any serious issues; Also communicates with Regional Director and execs when needed. Immediately communicates any client-related complaints or issues. If licensed, may perform responsibilities as a stylist as necessary. Maintains awareness around promotions, marketing collateral, and visual merchandising. May assist Shop Manager with administrative tasks and reporting or any other duties as assigned. POSITION COMPETENCIES Customer focus Is dedicated to meeting the expectations and requirements of internal and external customers; has a keen eye for spotting unhappy clients; establishes and maintains effective relationships with clients and employees and gains their trust and respect. Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidence; admits mistakes; doesn't misrepresent him/ herself for personal gain. Drive for Results Can be counted on to exceed goals successfully on your shift; is constantly and consistently one of the top performers; steadfastly pushes self and others for results. Self-Knowledge Knows personal strengths, weaknesses, opportunities, and limits; seeks feedback; gains insights from mistakes; is open to tough feedback; isn't defensive; is receptive to talking about shortcomings. Educating Provides the information people need to know how to do their jobs and feels good about being a member of the team and organization; provides individuals information so that they can make accurate decisions; is timely with information; coaches and provides feedback in positive and constructive ways. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of team members based on individual needs; makes each individual feel his/her work is important; is someone people like working for and with. Know Your People Is a good judge of talent after reasonable exposure, can articulate the strengths and limitations of people inside or outside the organization; can accurately project what people are likely to do across a variety of situations. Time Management Uses their time effectively and efficiently; values time; concentrates Thier efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities; possesses the ability to manage time independently and prioritize alone or in partnership with other leaders. Patience Is tolerant with people and processes; listens and checks before acting; tries to understand the whole situation before making judgments and acting; waits for others to catch up before acting; sensitive to the process and proper pacing; follows established process. Technical & Presentation Skills: Has the functional knowledge and skills to do the job at a high level of accomplishment. Is effective in a variety of formal and informal presentation settings. Creativity: Comes up with new and unique ways to help grow the business. ESSENTIAL POSITION FUNCTIONS Uphold Varnish Lane client experience and nail quality standards Is comfortable delegating routine and essential tasks. Manage the books and rotation of the floor Support enforcing State Cosmetology State Board standards and local health department standards in the shop Maintain a safe environment for the team and customers Productive working in a fast-paced, noisy environment. PHYSICAL DEMANDS Standing and walking for up to 8 hours Lifting up to 15 pounds Ability to use hands, wrists, and arms to do nails

The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors. What You'll be doing Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies. Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries. Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally. Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system. Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner. Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable. Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary. Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift. Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks. Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction. Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed. Skills and Abilities: High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills. Working Conditions & Physical Effort: Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. Benefits: Benefits for Full Time employees may include: Health, Dental and Vision Insurances Disability Insurances Supplemental Life Insurances Identity Theft Protection Flexible Spending Accounts 401(k) Retirement Plan Paid Time Off, Vacation and Holidays Employee Assistance Program AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE! *Benefits vary by location* Part-Time Benefits Also Available! EEO/VET/DISABLED

The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors. What You'll be doing Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies. Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries. Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally. Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system. Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner. Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable. Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary. Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift. Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks. Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction. Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed. Skills and Abilities: High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills. Working Conditions & Physical Effort: Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. Benefits: Benefits for Full Time employees may include: Health, Dental and Vision Insurances Disability Insurances Supplemental Life Insurances Identity Theft Protection Flexible Spending Accounts 401(k) Retirement Plan Paid Time Off, Vacation and Holidays Employee Assistance Program AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE! *Benefits vary by location* Part-Time Benefits Also Available! EEO/VET/DISABLED

The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors. What You'll be doing Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies. Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries. Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally. Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system. Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner. Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable. Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary. Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift. Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks. Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction. Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed. Skills and Abilities: High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills. Working Conditions & Physical Effort: Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. Benefits: Benefits for Full Time employees may include: Health, Dental and Vision Insurances Disability Insurances Supplemental Life Insurances Identity Theft Protection Flexible Spending Accounts 401(k) Retirement Plan Paid Time Off, Vacation and Holidays Employee Assistance Program AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE! *Benefits vary by location* Part-Time Benefits Also Available! EEO/VET/DISABLED

Join our dynamic team at Residence Inn Dupont Circle! Are you looking for an exciting opportunity to work in one of Washington, DC's most exclusive and upscale districts? The newly renovated Residence Inn Dupont Circle offers a dynamic and rewarding work environment right in the heart of downtown. Located just two blocks from the Dupont Circle Metro (red line), our hotel is conveniently close to U.S. government buildings, corporations, embassies, the World Bank, universities, tourist attractions, restaurants, and associations. At Residence Inn Dupont Circle, we pride ourselves on providing exceptional service and extensive amenities that set us apart from ordinary downtown DC hotels. Our spacious and renovated hotel suites offer all the comforts of home, including separate sleep and work areas and a full kitchen. Employees can enjoy a supportive and collaborative work atmosphere, where every team member plays a crucial role in delivering an unmatched guest experience. Front Desk Agent Salary Range $17.95 - $18.00 per hour Position Summary Are you passionate about serving others? If so, we invite you to become a part of our front desk team, the heart of our hotel, where most guest interactions occur. Your role is vital in shaping our guests' overall experience. As a Front Desk Agent, you will be the first point of contact for our guests, ensuring a warm and welcoming experience from the moment they arrive. Your role is pivotal in creating a positive impression and providing exceptional customer service. You will handle guest check-ins and check-outs, manage reservations, and address any inquiries or concerns with professionalism and courtesy. Essential Function Greet and welcome guests: Provide a friendly and professional greeting to all guests upon arrival. Check-in and check-out: Efficiently manage the check-in and check-out process, ensuring accuracy and attention to detail. Reservations management: Handle room reservations, cancellations, and modifications with precision. Guest inquiries: Respond to guest inquiries and requests promptly, offering assistance and information about hotel services and local attractions. Issue resolution: Address and resolve guest complaints and issues courteously and efficiently. Payment processing: Process payments and maintain accurate records of transactions. Communication: Maintain clear and effective communication with other hotel departments to ensure seamless guest experiences. Record keeping: Update and maintain guest information and room availability in the hotel management system. Safety and security: Ensure the safety and security of guests by adhering to hotel policies and procedures. Experience and Education 2 years in a front desk position is strongly preferred. Skills and Abilities Customer service skills: Strong interpersonal and communication skills with a focus on customer satisfaction. Attention to detail: High level of accuracy and attention to detail in all tasks. Problem-solving: Ability to handle and resolve guest issues with professionalism and empathy. Technical skills: Proficiency in using hotel management software and basic computer skills. Flexibility: Willingness to work various shifts, including weekends and holidays. Additional Responsibilities The hotel operates 24/7, requiring department schedules to adapt to varying business demands. Employees may need to work shifts outside their preferred or usual hours. Employees must comply with all hotel-established work rules, procedures, and policies, including those outlined in the employee handbook. Benefits and Perks Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, and hotel room discounts. And MORE! Through this selection of benefits and perks, we strive to provide employees with options that will enhance their quality of life in and out of work. *minimum 32 hours/week to qualify We also offer daily pay access, where you can receive your earnings on the same day you work, empowering you to manage your finances easily and confidently. If you're ready to bring your energy and skills to a team dedicated to delivering exceptional guest experiences, we want to hear from you! Apply today and be a key player in creating memorable moments for our guests.

Job DescriptionBenefits: Employee discounts Flexible schedule Opportunity for advancement Paid time off Training & development Greet clients warmly, check in appointments, manage bookings, and handle cancellations/reschedules. Answer phone calls and respond to emails promptly; direct inquiries to the appropriate team members. Process payments, upsell add-on services and retail products in a professional manner. Maintain a clean, organized reception area and keep client flow efficient. Social Media & Marketing Create, schedule, and publish engaging content across our social channels (e.g., Instagram, Facebook, TikTok) with a consistent brand voice. Collaborate with stylists to capture high-quality photos and videos of services and before/after results. Monitor engagement, respond to comments and messages in a timely, brand-appropriate manner. Assist in running promotions, contests, and client-re engagement campaigns; track basic analytics. Communications & Email Marketing Manage client communications via email, including appointment reminders, promotions, and post-visit follow-ups. Create and send monthly newsletters or targeted email campaigns using our email platform (e.g., Mailchimp, Constant Contact). Maintain client contact lists, segment audiences, and ensure GDPR/Can-Spam compliance. Draft professional, on-brand messages for internal and external communications. Inventory & Retail Monitor retail inventory levels, reorder products, and coordinate with vendors. Track product sell-through, price adjustments, and promotions. Help with stock organization, displays, and pricing in the salon. Prepare periodic inventory reports for leadership. Administrative Support Maintain appointment calendar and collaborate with stylists to optimize schedules. Assist with special events, client appreciation days, and seasonal campaigns. Support general administrative tasks as needed (filing, data entry, reporting).

Front Desk Coordinator - CAQ - (25000067) Description ABOUT THE ROLE The Front Desk Coordinator serves as the first point of contact, creating a warm and welcoming environment for staff and guests while ensuring exceptional customer service. This role supports CAQ administrative operations with professionalism, efficiency, and a strong commitment to quality, accountability, and teamwork. The Front Desk Coordinator is responsible for maintaining an organized, well-functioning office space and assisting with administrative, financial, and operational tasks to enhance overall efficiency. Qualifications WHAT YOU'LL BE DOING:Office Operations· Provide front desk coverage from 8:00 AM - 5:00 PM, with allowances made for one remote workday based on office needs. Greet visitors warmly, assist with inquiries, and ensure a positive experience for all guests. · Answer all calls to the primary office line, screen and direct inquiries, and provide prompt and professional responses. · Oversee the cleanliness and orderliness of the reception area, meeting rooms, and common spaces. Ensure areas are well-stocked and maintain office plants. · Receive, sort, and distribute incoming mail and packages. Manage outgoing mail procedures, including scheduling couriers when necessary. · Manage the electronic access control system for the suite, fob/card programming, and visitor registration, ensuring secure entry in coordination with building security. Maintain an adequate supply of access cards and request replacements as needed. · Act as the primary liaison for facility-related needs, including work orders, pest control, janitorial services, and general maintenance. Notify staff of any office disruptions and oversee the resolution of facility issues. · Manage office assets, including copiers, kitchen appliances, furniture, and associated keys. Ensure new employees have properly equipped workspaces and coordinate any changes to the office layout. Maintain an accurate inventory of office and kitchen supplies, placing timely orders while staying within budget. · Work closely with CAQ's Event Manager to ensure all meeting needs are met. Coordinate and set up meeting rooms, ensuring proper arrangement of furniture, materials, and technology. Assist with reserving conference room spaces and addressing any logistical requirements. · In collaboration with the CAQ Events Manager, coordinate food services for meetings, including setup, breakdown, and cleanup. Maintain the office kitchen and breakroom by keeping supplies stocked, monitoring expiration dates, and ensuring cleanliness and organization. · Act as backup support to the IT Manager with: IT hardware inventory; conference room AV equipment, assisting staff with system connectivity; and ad hoc tasks, as needed. Expense Reconciliation· Serve as backup support to the Sr. Manager, Office Operations & HR to ensure all new vendors are registered accurately. Submit contracts for processing, track approvals, and maintain proper documentation. · Reconcile and process invoices within a timely manner. Maintain accurate financial records for tracking office expenses. · Reconcile CAQ's corporate credit card transactions, ensuring timely processing and accurate documentation. General Administrative Support· Assist team members with administrative tasks, including time and expense report processing, travel arrangements, scheduling, and ad hoc tasks. · Schedule and organize internal and external meetings, maintaining checklists, tracking requests, and ensuring all logistics are in place. · Maintain and coordinate team calendars, appointments, calls, meetings, and travel itineraries, ensuring all information is updated and accurately reflected. · Prepare and send email communications to staff regarding important updates, reminders, and organizational programs such as the gym reimbursement, You Earned It, and building events. WHAT YOU'LL BRING TO THE ROLE:· Strong interpersonal, communication, and organizational skills. · Advanced proficiency with Microsoft Office 365, particularly Outlook, Word, Excel, and PowerPoint. · Strong time management skills with the ability to prioritize and complete multiple tasks efficiently, accurately, and seamlessly while supporting other team members. · Excellent organization skills and attention to detail. · Ability to edit written documents and publications. · Resourceful self-starter who takes initiative on tasks and requests. · Demonstrates transparency, sound judgment, discretion, and the highest levels of confidentiality. · Possess good sense of Situational Awareness at a corporate level. · Flexibility to work extended hours as required, given minimal advance notice. WHAT YOU NEED TO SUCCEED:· High School degree / GED· Minimum of 3-5 years of successful administrative support experience in a professional office environment supporting multiple team members or hospitality role. · Brings professionalism and warmth to every client and team interaction. WHAT WILL SET YOU APART:· BA degree a plus· Working knowledge of Salesforce (or similar CRM) and project management software a plus. COMPENSATIONThe anticipated salary range for this position is $58,513 - $68,839. The actual salary offered will be determined based on job-related factors allowed by law, including experience, training, geographic location, certifications, market conditions, departmental budgets, and job responsibilities. The CAQ provides a comprehensive benefits package, including medical, dental, vision, 401(k), holiday pay, vacation, and more. For an overview of our benefits, please visit the following link: ************ thecaq. org/careers. ABOUT THE CAQThe Center for Audit Quality (CAQ) is a leading non-profit organization dedicated to enhancing investor confidence and public trust in the global capital markets. We support the auditing profession by providing thought leadership, fostering collaboration, and addressing emerging areas of assurance. Primary Location: US-DC-WashingtonWork Locations: CAQ 555 13th Street NW Suite 425E Washington 20004Job: Administrative/ClericalOrganization: ASSNSchedule: Regular StandardJob Type: Full-time Travel: NoJob Posting: Oct 22, 2025, 5:09:44 PM

Work Where You Learn: Build Experience, Grow Skills, and Contribute to Your University Community. is available only to enrolled American University students. Important guidance for current American University employees: American University current employees, including those employed in student positions, must apply through their employee Workday account. If you are a current employee at American University, please log into your employee Workday account and select the Find Jobs report which will take you to our internal career listings. Applying outside of your employee Workday account may cause delays in a hire process. Department: AU Core & University College Time Type: Part time FLSA Status: Non-Exempt Job Description: Summary: The Academic Support and Access Center is seeking a front desk receptionist to work in our busy front office. This position will report to the Senior Director of Academic Support and work frequently with undergraduate student staff assistants. Essential Functions: * Greeting visitors. * Scheduling student appointments on an online calendar. * Answering the phone and directing calls. * Responding to inquiries regarding ASAC services. * Scanning documents. * Data entry. * General office support for the administrative, program, and ASAC staff, and backing up the Operations Coordinator. Position Type/Expected Hours of Work: * Part-Time. * 6 hours per week. * This position is for the entire academic year. * Flexibility to work midday and occasional alternate hours. Salary Range: * $17.95 per hour. Required Education and Experience: * Applicants must be enrolled in a full-time degree seeking program at American University. * Position requires excellent customer service and communication skills and the ability to interact in a courteous, professional, and diplomatic manner with a diverse student clientele, parents, and prospective students, faculty, and staff. * Must have excellent organizational and multi-tasking skills, be comfortable with technology, and be willing and able to quickly learn new software or database systems. * Must be able to work independently and as part of a team, working closely with other front office staff. * Confidentiality and reliability are essential. Preferred Education and Experience: * Shared calendar schedule experience. * Experience with MS Excel and Outlook. Additional Eligibility Qualifications: * Hiring for this position is contingent upon the successful completion of a background check. Other Details * This position is available only to enrolled American University students. * Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. * American University is an E-Verify employer. * Visit **************************** for additional information about American University employment and benefits. Current American University Employees American University current employees (including those employed in student positions) must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings. Contact Us For more information or assistance with the American University careers site, email ************************. American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual's genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.

PRIMARY FUNCTION: Provide various administrative duties to assist the physicians and patients within the office. PRIMARY RESPONSIBILITIES: 1. Answers telephones, screens calls for physicians, relays information and takes messages. 2. Prepares appointment schedules and fee slips, and confirms appointments. 3. Makes appointments and oversees doctor's computer schedule. 4. Prepares charts for next day's appointments. 5. Completes pre-authorizations in a timely manner. 6. Authorizes prescription refills according to practice guidelines and documents the patient's chart accordingly. 7. Retrieves medical records related to correspondence, telephone calls and appointments. 8. File correspondence and a variety of related materials. 9. Assists in maintenance of supplies, examination rooms, waiting areas and work station. 10. Greets, directs and provides information for patients. 11. Assists physicians as requested. 12. Compliant with HIPAA, NCPA's Compliance Plan and Code of Conduct policies 13. Attend required courses as determined by Manager and attend required HIPAA and compliance seminars. Requirements ENTRY-LEVEL QUALIFICATION: 1. High school diploma 2. Two years of experience in a physician's office. 3. Light typing experience, excellent spelling and medical terminology 4. Excellent computer skills SKILLS: 1. Skill in using computer programs and applications. 2. Skill in customer service by creating a pleasant office atmosphere. 3. Skill in using proper telephone etiquette. ABILITIES: 1. Ability to communicate clearly in person and on the phone and establish/maintain working relationships with patients, physicians, and staff. 2. Ability to multi-task. 3. Ability to read, understand, follow oral and written instruction. ENVIRONMENTAL/WORKING CONDITIONS: Work is performed in an office environment. Work may be repetitious at times.

Job Description Front Office Staff at Girls Global plays a crucial role in ensuring the smooth daily operations of the school. This position involves managing front office activities, supporting student and staff needs, and assisting with administrative tasks. Front Office Management: Greet and assist students, parents, visitors, and staff with professionalism and courtesy. Manage incoming calls, emails, and correspondence, directing them to the appropriate personnel. Maintain a welcoming and organized front office environment. Assist with student attendance tracking and reporting. Coordinate student sign-in/out procedures and manage late arrivals and early dismissals. Provide administrative support to teachers and staff, including photocopying, filing, and distributing materials. Administrative Tasks: Manage and organize school records and files. Assist with data entry and updating student and staff information in the school's database. Support the scheduling and coordination of school events and meetings. Facilities and Supplies Management: Monitor and order office and classroom supplies, ensuring stock levels are maintained. Coordinate with maintenance staff to address facility needs and ensure a clean, safe environment. Safety & Security: Assist with implementing safety and security procedures, including monitoring visitor access. Support emergency drills and procedures as directed by school leadership. Qualifications: High school diploma or equivalent required; some college or relevant certification preferred. Experience in an administrative or customer service role, preferably in a school setting. Strong organizational skills and attention to detail. Excellent communication and interpersonal skills. Proficiency in Microsoft Office and basic data entry. Ability to multitask and prioritize in a fast-paced environment. How to Apply Please submit your application to our online jobs portal ******************************************* All applicants will have to pass a background check. Applicants must be permitted to work in the United States without a GGA sponsored Visa. Applications will be reviewed on a rolling basis. No phone calls, please. Girls Global Academy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Powered by JazzHR lC15A7bTaw