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  • Receptionist

    National Council of Jewish Women-St. Louis Section 3.3company rating

    Front desk associate job in Saint Louis, MO

    The National Council of Jewish Women (NCJW) St Louis is a grassroots organization committed to advancing social justice and improving the lives of women, children, and families. Inspired by Jewish values, NCJWSTL works to safeguard individual rights and freedoms through advocacy and action. As a membership-driven organization, NCJWSTL welcomes individuals who support its mission to participate as volunteers, members, or donors. The organization positively impacts thousands of lives within the community. Position Overview The Receptionist plays a key role in ensuring the smooth functioning of office operations by providing excellent customer service, managing office communications, and offering proactive administrative support. This position requires strong organizational and interpersonal skills, as well as attention to detail. Job Type: Hourly, Non-Exempt Hourly Pay: $16 - $18 per hour Reports To: Chief Operations Officer Key Responsibilities Customer Service & Front Desk Operations Serve as the first point of contact for visitors, ensuring a positive experience and directing them as needed. Communication & Correspondence Management Answer and direct phone calls, emails, and other inquiries promptly and professionally. Mail & Deliveries Receive, sort, and distribute incoming mail and packages; manage outgoing mail and deliveries efficiently. Office Supplies Management Maintain inventory of office supplies and order materials when necessary. Ensure that meeting rooms are stocked and prepared. Meeting & Calendar Coordination Organize and prepare for meetings, including booking rooms, coordinating room setup/breakdown with the Building Operations Manager, arranging equipment, and preparing materials. Manage and maintain the NCJW & CEO calendars. Document Management Organize and maintain both digital and physical files and records, ensuring easy retrieval of documents. Administrative Support for Programs & Events Assist with administrative tasks such as mail mergers, creating name tags, maintaining committee rosters, sending new member packets. Create informational packets for development, membership and others as needed, keeping them stocked and ready to hand out. Finance Process invoices weekly for approval and coordinate the coding of the monthly credit card transactions. Office Management Ensure the office remains clean, tidy, and well-organized. Assist with additional office tasks and projects as required. Required Skills & Qualifications 2-5 years of experience in office administration, customer service, or a related field. Strong organizational and multitasking abilities with excellent attention to detail. Proficient in Microsoft Word, Excel, and Office 365. Additional Information NCJW-St. Louis promotes a collaborative and supportive work culture, so the ideal candidate will be personable, approachable and a true team player. This is a full-time, in-office position with full benefits, including medical, dental, vision, PTO, Employee Assistance Program, HSA/FSA, and more. NCJW-St. Louis is an equal opportunity employer and is committed to fostering an inclusive environment for all employees.
    $16-18 hourly 1d ago
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  • Float Front Office Associate

    Center for Diagnostic Imaging 4.3company rating

    Front desk associate job in Saint Louis, MO

    RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Float Front Office Associate to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Float Front Office Associate, you will be responsible for providing services to patients and referring professionals by answering phones, scheduling appointments, and greeting and registering patients in a cheerful, professional, and sincere manner. Float Front Office Associates are expected to be available for various shifts ranging from 5:30a-2:00p, to as late as 1:00p-9:30p and anything in between. They are also trained to work at all 9 of our locations and are scheduled based on the coverage needs of the market. This is a full-time position working 40 hours per week; varying shifts. ESSENTIAL DUTIES AND RESPONSIBILITIES: (55%) Registration Greet and checks-in patients scheduled for imaging services; processes payments and copays as needed Answer phones and handles calls in an efficient and friendly manner Field phone calls appropriately for Center Team Members Act as liaison between imaging technologists and the patients waiting for exams, and relays messages regarding scanner status and other Clinic information Maintain organization of the front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office cleanup Order office supplies as needed Maintain supply of patient information sheets Push patient imaging via electronic interfaces Complete patient appointment confirmation calls and provide preparation instructions to patients Fax/scan reports, billing information, and medical release forms as requested (20%) Scheduling Arrange transportation, interpreters, and hotel accommodations for patients when appropriate Enter and submit patient exam orders Verify patient exam orders match exam schedules Schedule referrals and ensures proper authorizations are obtained Schedule walk-in patients Process requests for image orders and CDs from both the referring physicians and patients Maintain an up-to-date and accurate database of all current and potential referring physicians (20%) Insurance Verify patient's insurance coverage Pre-certify all patient exams with the patient's insurance company Obtain insurance authorizations Apply knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain pre-authorization, if needed, prior to patient appointments Facilitate Release of Information (ROI) requests for patients, referring offices, other medical facilities, attorneys & insurance companies following Company guidelines (5%) Completes other tasks and projects as assigned Required: High School Diploma, or equivalent One (1) year of Customer Service experience Proficient in using computer systems and typing Working knowledge of Microsoft Office Suite; Outlook, Word, Teams, Excel Preferred: Previous medical office experience Medical terminology and office background Insurance knowledge Bilingual RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible. We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled. We offer benefits (based on eligibility) including medical, dental and vision insurance, 401k with company match, life and disability insurance, tuition reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many more! Visit our career page to see them all ******************************* DailyPay implementation is contingent upon initial set-up period.
    $29k-33k yearly est. 2d ago
  • Home Care Office Support Staff

    Addus Homecare Corporation

    Front desk associate job in Belleville, IL

    To apply via text, text 10117 to ************. This position will be responsible for maintaining an efficient and friendly office routine and environment. Primary functions include assisting staff, answering phones, greeting visitors, filing, file reviews, computer work, special projects and maintaining confidentiality. Location: Addus HomeCare 9 Emerald Terrace Suite 2 Swansea, IL 62226. Hours: Monday - Friday 8 am to 5pm. Occasional after 5 and weekends. At Addus we offer our team the best: Medical, Dental and Vision Benefits Monthly Bonus Continued Education Company matched 401K PTO Plan Retirement Planning Life Insurance Employee discounts Essential Duties: Answering telephones Assisting staff Greeting visitors Filing/scanning and preparing report File reviews Data Entry Special projects Maintains a high degree of confidentiality at all times due to access to sensitive information Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department Follows all Medicare, Medicaid, and HIPAA regulations and requirements Abides by all regulations, policies, procedures and standards Performs other duties as assigned Position Requirements & Competencies: High school diploma or GED, plus 2 years of work experience is required Strong customer service, problem solving and telephone etiquette are essential Be a team player and have a positive attitude Data Entry Have the ability to multi-task Excellent organizational skills Excellent verbal and written skills Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. #ACADCOR #IndeedADCOR #CBACADCOR #DJADCOR
    $24k-32k yearly est. 2d ago
  • Front Desk Agent/Renaissance St. Louis Airport

    Stepstone Realty 3.4company rating

    Front desk associate job in Saint Louis, MO

    Requirements . Customer Service Experience & computer skills are required · Minimum lifting of 20 pounds. · Pushing, bending, stooping, upward reaching, manual dexterity. · Hearing, writing, typing. · Minimum pulling of 20 pounds. · Other duties may be assigned. · Must have a comprehensive knowledge of all hotel departments and functions. · Must have good mathematical and computer skills. · High school education required. Relevant training and experience and additional education preferred. · CPR and first aid training preferred. · Additional language ability preferred. Benefits -401(k) matching -Medical, Dental, and Vision Insurance -Paid Time off after 90 days -Life insurance -Hotel discount program We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. EOE/M/F/V/D. Salary Description $15.50/hour
    $15.5 hourly 60d+ ago
  • Front Desk Attendant

    Player S Advantage LLC

    Front desk associate job in Union, MO

    MUST BE 21 OR OLDER COMPANY INFORMATION: Company Name: Player's Advantage Job title: Front Desk Attendant Job type: Part Time : We are seeking a dedicated and professional Front Desk Attendant to join our team. While working for us you will enjoy a fun environment while building lasting relationships with coworkers and guests. JOB SUMMARY: Front Desk Attendants perform various functions for the Company including but not limited to: manage customer traffic, light cleaning, stocking, exceptional customer service to deliver a great experience for our guests, oversee all aspects of beer sales during shifts. The Front Desk Attendant also contributes to the overall safety and security of the Company by reporting maintenance needs, following safety rules, and assisting in emergency situations. Starting pay is $14/hour plus tips. Requirements: RESPONSIBILITIES AND DUTIES: -Attending to guests. -Manage customer traffic. -Assist and respond to all guests' inquiries. -Resolving guests' concerns or complaints. -Provide exceptional customer service during every guest encounter. -Display a professional attitude, greet guests promptly with a smile, and thank them when they leave. -General duties and cleaning to be assigned by the manager. -Manage a very small snack bar menu (popcorn, coffee, hot chocolate). -IDing guests when purchasing alcohol. -Keep beer inventory up to date. QUALIFICATIONS: -Must have a professional, warm, and approachable disposition. -Fluently read, write, and speak English. -Excellent time management skills, problem solving skills and communication skills. -Demonstrate ability to remain level-headed in hectic and tense situations. -Must be 21 years of age. -Experience in customer service. -Ability to work various days and hours as needed by the Company. -Exhibits a positive attitude and is flexible. -Meets attendance and tardiness exceptions outlined in policy. -Must consent to background check and drug screening. WORK ENVIRONMENT: This job operates in a professional, fun, relaxing environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, printers, tablets and a POS System. PHYSICAL DEMANDS: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. -Occasionally remaining in a stationary position which may be standing or sitting for a prolonged period of time. -Occasional travel or moving from one business location to another. -Frequent physical movement within the entire area of the business. OTHER DUTIES: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $14 hourly 5d ago
  • Front Desk Agent

    Casino Queen Inc. 4.0company rating

    Front desk associate job in East Saint Louis, IL

    The Front Desk Clerk is responsible for effectively managing incoming calls and transferring calls to appropriate departments when needed. This position will serve as liaison between the guests and every department at DraftKings at Casino Queen. When needed the Front Desk Clerk will assist the front desk with guest check-in and check-out, auditing and posting of daily transactions, reconciling accounts, and respond to all guest requests. Your duties include but are not limited to, effectively communicate with team members regarding operational tasks/events, answering phones in a courteous and timely manner, create and update reservations for Hotel and RV Park, review guest payments, deliver exceptional customer service to our internal and external guests, etc. ESSENTIAL FUNCTIONS (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive to this position.) Participate regularly in departmental and company meetings Greet guests immediately with a friendly and sincere welcome. Answer phones within 3 rings while following the company phone script. Accurately take messages for guest and initiate actions as needed. Accurately check guests in and out of the hotel and RV park by following company procedure standards. Ensure proper ID and a form of payment is obtained during guest check in. Select a room in accordance with hotel availability and guests' request. Create and update guest reservations upon request based on hotel and RV park availability. Ensure to complete daily reports, audit and checklists in a timely manner. Conduct wake up calls and schedule as needed Send and receive faxes. Complete a daily bucket check. Assist with guest service calls, requests, and complaints by directing them to Hotel leadership or other departments as needed. Must be friendly and courteous at all times Able to satisfactorily complete assignable work tasks requested by the departmental leaders Must proactively prioritize needs and effectively manage resources Immediately report any safety hazards, problems, or maintenance issues to the appropriate party Ensure customer service standards are met and retained Be able to complete group check-ins and billing in a timely manner. Other duties as assigned QUALIFICATIONS 1 years of Hotel Front Desk experience, required High School Diploma/GED, required Must be able to work Weekends and Holidays Able to effectively communicate in English via verbal and written Must be able to obtain and maintain an Illinois Gaming License APPEARANCE AND GROOMING All DraftKings at Casino Queen team members are required to comply with all appearance and grooming standards outlined in the DraftKings at Casino Queen General Rules, Procedures and Policy Handbook and the DKCQ Look Book. WORKING ENVIRONMENT & PHYSICAL EFFORTS The hospitality industry is a 24 Hour 365-day operation. This position will primarily be indoor under controlled temperatures. Occasional exposure to outdoor climates Occasional: standing, walking, and lifting up to 25 pounds Frequent: sitting, kneeling, reaching, pulling, pushing, and with repetitive movement of fingers, legs, arms, and hands Speech and Vision abilities are required
    $29k-35k yearly est. Auto-Apply 60d+ ago
  • Front Desk Attendant

    Vantage Credit Union

    Front desk associate job in Bridgeton, MO

    JOB FUNCTIONS Proactively and successfully meet individual performance goals while contributing to branch and credit union goal. Leverage member engagement strategies to build meaningful relationships, identify needs, and deliver personalized solutions. Actively support membership growth through referrals and community-based business development. Recommend and refer cross-sell opportunities to enhance member value and loyalty. Create a welcoming and engaging environment by warmly greeting all individuals upon arrival and expressing appreciation as they depart. Use these interactions as opportunities to build rapport, reinforce our brand promise, and identify potential member needs. Ensure public areas reflect our brand image and are consistently stocked and maintained to support a positive member experience. Support members with a wide range of account and loan inquiries, including but not limited to completing fraud forms, processing wire transfers, issuing instant cards, and closing accounts. Ensure efficient and accurate service to maintain smooth branch operations and a positive member experience. Assign new loan applications, deposit applications, and member referrals to appropriate team members, ensuring timely and effective follow-up. Develop and implement personalized onboarding action plans to support new members in their financial journey Responsible for performing cash advances, bond cashing, coin machine usage and transactions, and PTM related issues as the primary point of contact. Utilize the cash recycler to meet member needs and perform routine member transactions as needed. Assist with completing systems testing as required Complete daily and monthly tasks such as the branch inspection log, vault balancing, end of day branch balancing, instant issue balancing, alarm testing, branch audits. Order monthly branch supplies to ensure adequate inventory of materials and resources within budget guidelines. Coordinate branch scheduling, including appointment setting, walk-in member flow, and staff coverage for lunches, vacations, and PTO. Maintain and update the branch calendar to ensure optimal staffing and seamless daily operations. Utilize an appointment scheduling tool to streamline scheduling processes and support leadership with calendar management, enhancing team efficiency and the overall member experience. Assist branch management with opening and closing the building, ensuring the secure and timely opening and closing of the branch/building, following established procedures to maintain safety and operational readiness. Perform daily security checks and secure all access points at the end of the day. Comply with credit union policies and government regulations by securely maintaining member information and records, coordinating efforts with audit, retail operations, compliance, credit resolutions, centralized lending, and quality assurance. Always maintain confidentiality. Performs other tasks as assigned. Qualifications KNOWLEDGE Possesses ability for independent thinking that allows for identification of problems and corresponding solutions. Develops and executes action plans where needed. Possesses a thorough knowledge of credit union operations, including loan and deposit products and departmental operations. Keeps current with industry trends and changes in regulations. Sensitive to the credit union philosophy, understands the difference between a credit union and a bank, and works with members based on their individual needs. SKILLS Time Management - Has the ability to process a large volume of work while maintaining member service standards. Possesses good ability to organize work, plan activities, prioritize tasks and meet deadlines/standards for work assigned. Must be flexible and have a strong ability to adapt to changing situations. Interpersonal Skills - Interacts professionally and positively with others, cultivating positive relationships that further the goals of the credit union and meet member needs. Uses tact and diplomacy in difficult situations, approaching conflicts from a positive angle and striving to find a win-win solution by using sound negotiating skills. Works well with other team members to achieve group cohesiveness and objectives. Accuracy - Performs tasks correctly and efficiently. Keeps teller drawer and vault within balance. Has strong attention to detail. Communication - Expresses self honestly, positively, and professionally in both oral and written communication. Speaks correctly and uses correct grammar and spelling in all communications. Dependability - Possesses strong sense of ownership and responsibility for branch's operations. Displays integrity and high moral responsibility. Technical - Displays a solid analytical ability, with the ability to be direct and ask discerning questions. Has a strong understanding of the various programs/software used in their position. EDUCATION AND EXPERIENCE Incumbent should possess at least one year of experience in a sales or service position. At least one year of experience in a financial institution is preferred. Some college education is desirable. Attendance of credit union industry seminars, workshops and conventions may be required. Ongoing professional development is expected. PHYSICAL REQUIREMENTS The position requires the following physical activities within varying environmental conditions: Occasionally remaining in a stationary position which may be standing or sitting for a prolonged period of time. Occasional travel or moving from one office location to another or from one department to another at the headquarters building. Occasional lifting, moving, or adjusting objects up to 20 pounds. Constant communication with others through various channels including verbal, email, and chat of which the last two may require consistent use of a keyboard and mouse or another electronic device. Work will be in a commercially reasonable temperature-controlled environment. Occasional temporary exterior site review which could be in outdoor elements of wind, rain, or snow.
    $20k-26k yearly est. 12d ago
  • Front Desk Agent/Renaissance St. Louis Airport

    Stepstone Hospitality

    Front desk associate job in Saint Louis, MO

    · Register and assign rooms to guests. · Issue room key and directions directly to guest. · Sort, and track incoming mail and messages. · Transmit and receive messages using all communication avenues. · Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions. · Keep record of room availability and rate. · Compute bill, collect payment, and make change for guests. · Make, confirm, and cancel reservations via all communication avenues. · Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable. · Make reservation, transportation, or entertainment reservations for guest. · Deposit guest valuables in hotel safe deposit box. · Ability to accurately use various office software. · Have a full working knowledge and expertise of each shift including night audit. Requirements . Customer Service Experience & computer skills are required · Minimum lifting of 20 pounds. · Pushing, bending, stooping, upward reaching, manual dexterity. · Hearing, writing, typing. · Minimum pulling of 20 pounds. · Other duties may be assigned. · Must have a comprehensive knowledge of all hotel departments and functions. · Must have good mathematical and computer skills. · High school education required. Relevant training and experience and additional education preferred. · CPR and first aid training preferred. · Additional language ability preferred. Benefits -401(k) matching -Medical, Dental, and Vision Insurance -Paid Time off after 90 days -Life insurance -Hotel discount program We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. EOE/M/F/V/D. Salary Description $15.50/hour
    $15.5 hourly 60d+ ago
  • Front Desk Agent Seven Gables

    Restoration St. Louis Inc.

    Front desk associate job in Clayton, MO

    Job Posting Title: Part-Time/Full-Time Flexible Front Desk Agent, Seven GablesJob Description Seven Gables, a Marriott Tribute hotel, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agent Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. Greet and welcome guests upon arrival. Register guests into the computer, verifying reservations, addresses, and credit information. Promote the “preferred” guest program and provide recognition and benefits to all current members. Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and an accurate report of receipts daily. Cash checks and exchange currency for guests Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. Promptly respond to and resolve guest complaints Answer telephone promptly and properly being polite, courteous, and friendly Be friendly, thorough, accurate and efficient in taking reservations Be friendly, thorough, accurate and efficient in performing Check-ins Be friendly, thorough, accurate and efficient in performing Check-outs (If applicable) Operate or assist with shuttle or transportation Service in a timely and courteous manner Assist guests with luggage upon their arrival to and departure from the hotel Use the guests' names Be knowledgeable and helpful about the local area, the hotel and hotel services Handle messages, wake-up calls, mail, and faxes properly Assist guests' with laundry/dry cleaning needs Know of incoming VIPs Follow all applicable Company Standard Operating Procedures. Perform other assignments as directed by the General Manger. Be an enthusiastic, helpful and positive member of the team Be professional, responsible and mature in conduct and behavior Be understanding of, encouraging to and friendly with all co-workers Be self-motivated and use time wisely Maintain open line of communications with each department Communicate pertinent information Respond positively to new ideas Openly accept critical/developmental feedback Maintain effective communication through the use of meetings, log books and bulletins Be available to help other departments in emergency situations Adhere to all work rules, procedures and policies established by the company Safety and Security Skills Properly handle and account for keys Be knowledgeable of policies regarding emergency procedures and security concerns Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets Have full understanding of franchise honors program Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures: Verifies all information on reservations check-in; name, address, method of payment, etc. Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers Identifies and records special billing instructions and notifies accounting Completes shift closing accurately by getting appropriate approval signatures and authorization codes Adheres to hotel policies regarding the use of cash banks Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift Report potential sales contacts to the sales department protection of guests' room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Must possess basic computer skills. Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions. Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. Must be able to lift up to 15 lbs occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, Ability to spend extended lengths of time viewing a computer screen. Requires manual dexterity to use and operate all necessary equipment. Must have finger dexterity to be able to operate office equipment Other: Being passionate about people and service. Strong communication skills are essential when interacting with guests and employees. Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc. Basic math skills are used frequently when handling cash or credit. Problem-solving, reasoning, motivating, and training abilities are often used. Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: Team Driven and Values Based Culture Vacation & Holiday Pay Reduced Room Rates throughout the portfolio 401(k)
    $24k-29k yearly est. Auto-Apply 14d ago
  • Front Desk Agent

    Davidson Hospitality Group 4.2company rating

    Front desk associate job in Saint Louis, MO

    Property Description Join the dynamic team at The Westin St. Louis, located in the heart of downtown, where luxury meets unbeatable convenience! We are looking for passionate, high-energy individuals to help us deliver exceptional service at our upscale property. With spacious, modern accommodations, a state-of-the-art fitness center, and prime access to St. Louis's top attractions, including Busch Stadium, The Westin St. Louis offers an exciting work environment where your talents can shine. As part of our team, you'll have the opportunity to create unforgettable guest experiences while growing your hospitality career in a vibrant, fast-paced setting. If you thrive in a culture of teamwork, excellence, and innovation, The Westin St. Louis is the place for you. Apply now to join our family and elevate your career at one of the city's premier hotels! Overview Are you a friendly and outgoing individual with a passion for creating memorable guest experiences? Join our team as a Front Desk Agent and be the welcoming face of our establishment. As a Front Desk Agent, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment they arrive. Summary: Provide exceptional customer service, creating a positive first impression for guests Efficiently handle guest check-ins and check-outs, ensuring accuracy and efficiency Respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy Assist guests with recommendations and information about local attractions, dining options, and hotel amenities Collaborate with other departments to ensure seamless guest experiences Maintain a clean and organized front desk area Handle cash and credit card transactions accurately Demonstrate a strong attention to detail and a proactive approach to guest satisfaction Join our team and embark on a rewarding career in hospitality, where you can make a difference in our guests' stay. Apply now to become a Front Desk Agent and be part of a team committed to delivering exceptional service! Qualifications Previous experience in a customer service role, preferably in a hotel or hospitality environment Excellent communication and interpersonal skills Previous cash handling experience required Strong problem-solving abilities and the ability to remain calm under pressure Proficiency in computer systems and knowledge of hotel property management software Outstanding organizational and multitasking skills Availability to work flexible schedules, including evenings, weekends, and holidays High School diploma or equivalent Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
    $24k-29k yearly est. Auto-Apply 13d ago
  • Front Desk Agent

    Double Star Maryland Heights LLC 3.8company rating

    Front desk associate job in Maryland Heights, MO

    Job DescriptionBenefits: Competitive salary Employee discounts Flexible schedule Benefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities Monitor the maintain knowledge of hotel operations and activities Take reservations and answer questions via phone, email, and in-person Build rapport with guests and identify their needs through friendly conversation and open-ended questions Describe the features and amenities of guest rooms Ensure compliance with health and quality standards Qualifications Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Computer literacy Able to resolve issues with a customer-focused orientation Able to lift 30 pounds
    $23k-28k yearly est. 30d ago
  • Front Desk Agent (Swing Shift)

    Coraltree Hospitality

    Front desk associate job in Saint Louis, MO

    You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will warmly and enthusiastically greet arriving guests and assist them with check in/out to ensure they are comfortable and feel welcome while also providing information. You will promote hotel services and amenities to the guests at Magnolia Hotel St. Louis. #magnolia Responsibilities Enthusiastically welcome our guests, anticipate their needs, assist them with check in and check out, and respond promptly with your personal spirit, however busy and whatever time of day. Create memorable experiences with a warm, welcoming personality that can relate to guests and associates. Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty. Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home. Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests' needs are being met. Enjoy multi-tasking at a fast pace while having an impeccable eye for detail l to ensure accuracy and efficiency. Qualifications Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it's also a lot of fun! Experience. Previous experience passionately providing service to others and assisting them with creating authentic vacation or travel experiences. People Person. The best part of serving others is creating guest experiences that go beyond the expected. Great communicator. Providing amazing experiences requires the ability to communicate both verbally and through legible and grammatically correct writing. A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.
    $24k-29k yearly est. Auto-Apply 60d+ ago
  • Front Desk Agent Seven Gables

    Seven Gables St. Louis Mo

    Front desk associate job in Saint Louis, MO

    Job Posting Title: Part-Time/Full-Time Flexible Front Desk Agent, Seven GablesJob Description Seven Gables, a Marriott Tribute hotel, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agent Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. Greet and welcome guests upon arrival. Register guests into the computer, verifying reservations, addresses, and credit information. Promote the “preferred” guest program and provide recognition and benefits to all current members. Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and an accurate report of receipts daily. Cash checks and exchange currency for guests Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. Promptly respond to and resolve guest complaints Answer telephone promptly and properly being polite, courteous, and friendly Be friendly, thorough, accurate and efficient in taking reservations Be friendly, thorough, accurate and efficient in performing Check-ins Be friendly, thorough, accurate and efficient in performing Check-outs (If applicable) Operate or assist with shuttle or transportation Service in a timely and courteous manner Assist guests with luggage upon their arrival to and departure from the hotel Use the guests' names Be knowledgeable and helpful about the local area, the hotel and hotel services Handle messages, wake-up calls, mail, and faxes properly Assist guests' with laundry/dry cleaning needs Know of incoming VIPs Follow all applicable Company Standard Operating Procedures. Perform other assignments as directed by the General Manger. Be an enthusiastic, helpful and positive member of the team Be professional, responsible and mature in conduct and behavior Be understanding of, encouraging to and friendly with all co-workers Be self-motivated and use time wisely Maintain open line of communications with each department Communicate pertinent information Respond positively to new ideas Openly accept critical/developmental feedback Maintain effective communication through the use of meetings, log books and bulletins Be available to help other departments in emergency situations Adhere to all work rules, procedures and policies established by the company Safety and Security Skills Properly handle and account for keys Be knowledgeable of policies regarding emergency procedures and security concerns Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets Have full understanding of franchise honors program Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures: Verifies all information on reservations check-in; name, address, method of payment, etc. Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers Identifies and records special billing instructions and notifies accounting Completes shift closing accurately by getting appropriate approval signatures and authorization codes Adheres to hotel policies regarding the use of cash banks Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift Report potential sales contacts to the sales department protection of guests' room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Must possess basic computer skills. Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions. Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. Must be able to lift up to 15 lbs occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, Ability to spend extended lengths of time viewing a computer screen. Requires manual dexterity to use and operate all necessary equipment. Must have finger dexterity to be able to operate office equipment Other: Being passionate about people and service. Strong communication skills are essential when interacting with guests and employees. Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc. Basic math skills are used frequently when handling cash or credit. Problem-solving, reasoning, motivating, and training abilities are often used. Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: Team Driven and Values Based Culture Vacation & Holiday Pay Reduced Room Rates throughout the portfolio 401(k)
    $24k-29k yearly est. 14d ago
  • Front Desk Attendant

    Dusty's Place

    Front desk associate job in Arnold, MO

    MUST BE 21 OR OLDER COMPANY INFORMATION: Company Name: Dusty's Place Job title: Front Desk Attendant Job type: Part Time : We are seeking a dedicated and professional Front Desk Attendant to join our team. While working for us you will enjoy a fun environment while building lasting relationships with coworkers and guests. JOB SUMMARY: Front Desk Attendants perform various functions for the Company including but not limited to: manage customer traffic, light cleaning, stocking, exceptional customer service to deliver a great experience for our guests, oversee all aspects of beer sales during shifts. The Front Desk Attendant also contributes to the overall safety and security of the Company by reporting maintenance needs, following safety rules, and assisting in emergency situations. Starting pay is $14/hour plus tips. Requirements RESPONSIBILITIES AND DUTIES: -Attending to guests. -Manage customer traffic. -Assist and respond to all guests' inquiries. -Resolving guests' concerns or complaints. -Provide exceptional customer service during every guest encounter. -Display a professional attitude, greet guests promptly with a smile, and thank them when they leave. -General duties and cleaning to be assigned by the manager. -Manage a very small snack bar menu (popcorn, coffee, hot chocolate). -IDing guests when purchasing alcohol. -Keep beer inventory up to date. QUALIFICATIONS: -Must have a professional, warm, and approachable disposition. -Fluently read, write, and speak English. -Excellent time management skills, problem solving skills and communication skills. -Demonstrate ability to remain level-headed in hectic and tense situations. -Must be 21 years of age. -Experience in customer service. -Ability to work various days and hours as needed by the Company. -Exhibits a positive attitude and is flexible. -Meets attendance and tardiness exceptions outlined in policy. -Must consent to background check and drug screening. WORK ENVIRONMENT: This job operates in a professional, fun, relaxing environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, printers, tablets and a POS System. PHYSICAL DEMANDS: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. -Occasionally remaining in a stationary position which may be standing or sitting for a prolonged period of time. -Occasional travel or moving from one business location to another. -Frequent physical movement within the entire area of the business. OTHER DUTIES: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $14 hourly 60d+ ago
  • Front Desk Agent

    Mehr Consultancy

    Front desk associate job in Columbia, IL

    We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests. The ideal candidate should have strong communication, problem-solving, and conflict-resolution skills. Key Responsibilities: Check guests in and out by confirming reservations, assigning rooms, and issuing keys. Handle guest requests and complaints promptly and professionally. Manage cash drawer and process payments (room charges, cash, debit, or credit). Keep the front desk area and lobby clean and organized. Coordinate with housekeeping to ensure room readiness for guests. Provide guests with directions and information about the property and local attractions. Answer guest calls, messages, and process requests or concerns. Run daily reports and ensure the accuracy of information. Assist guests with special requests and ensure their satisfaction. Follow all company policies, and safety procedures, and maintain confidentiality of guest information. Requirements: High school diploma or equivalent. Strong communication and customer service skills. Ability to work independently and handle stressful situations. Proficiency in Windows operating systems and office software. Ability to work well with others and develop positive working relationships. Ability to lift to 50 pounds occasionally and 10 pounds frequently.
    $26k-31k yearly est. Auto-Apply 60d+ ago
  • Front Office Associate

    Center for Diagnostic Imaging 4.3company rating

    Front desk associate job in Saint Louis, MO

    RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Front Office Associate to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Front Office Associate, you will be responsible for providing services to patients and referring professionals by answering phones, scheduling appointments, greeting and registering patients in a cheerful, professional, and sincere manner, and performing other duties as assigned. This is a full-time position, working 40 hours per week, Monday-Friday 12:30pm-9pm with weekend rotation. ESSENTIAL DUTIES AND RESPONSIBILITIES: (55%) Registration Greets and checks-in patients scheduled for imaging services; registers demographic information and processes payment plans and copays Answers phones and handles calls in an efficient and friendly manner Fields calls appropriately for center associates Acts as liaison between technologists and the patients waiting for exams and relays messages regarding scanner status and other clinic information Maintains front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office clean up Orders office supplies as needed Maintains supply of patient information sheets Pushes imaging via electronic interfaces Completes confirmation calls and provides preparation instructions to patient Faxes reports, billing information, and medical release forms as requested (20%) Insurance Verifies patient's insurance Pre-certifies all exams with patient's insurance company Obtains insurance authorization Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following Company guidelines (20%) Scheduling Arranges transportation, interpreters, and hotel accommodations for patients when appropriate Enters and submits patient exam orders Verifies orders match exam schedules Schedules referrals and ensures proper authorizations are obtained Schedules walk-in patients Processes requests for image orders and CDs from referring physicians and patients Maintains an up-to-date and accurate database on all current and potential referring physicians (5%) Performs other duties as assigned Required: High school diploma or equivalent Working knowledge of Microsoft Office 1-2 years customer service experience Proficient with using computer systems and typing Preferred: Previous medical office experience Medical terminology and office background Insurance knowledge Bilingual RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible. We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled. We offer benefits (based on eligibility) including medical, dental and vision insurance, 401k with company match, life and disability insurance, tuition reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many more! Visit our career page to see them all ******************************* DailyPay implementation is contingent upon initial set-up period.
    $29k-33k yearly est. 2d ago
  • Front Desk/Night Auditor/Hampton Inn Clayton

    Stepstone Realty 3.4company rating

    Front desk associate job in Clayton, MO

    Requirements . Customer Service Experience & computer skills are required · Minimum lifting of 20 pounds. · Pushing, bending, stooping, upward reaching, manual dexterity. · Hearing, writing, typing. · Minimum pulling of 20 pounds. · Other duties may be assigned. · Must have a comprehensive knowledge of all hotel departments and functions. · Must have good mathematical and computer skills. · High school education required. Relevant training and experience and additional education preferred. · CPR and first aid training preferred. · Additional language ability preferred. We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. EOE/M/F/V/D.
    $26k-30k yearly est. 28d ago
  • Front Desk Agent- AM Shift

    Coraltree Hospitality

    Front desk associate job in Saint Louis, MO

    JOIN OUR TEAM You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will warmly and enthusiastically greet arriving guests and assist them with check in/out to ensure they are comfortable and feel welcome while also providing information. You will promote hotel services and amenities to the guests at Magnolia Hotel St. Louis. #magnolia Responsibilities Enthusiastically welcome our guests, anticipate their needs, assist them with check in and check out, and respond promptly with your personal spirit, however busy and whatever time of day. Create memorable experiences with a warm, welcoming personality that can relate to guests and associates. Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty. Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home. Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests' needs are being met. Enjoy multi-tasking at a fast pace while having an impeccable eye for detail l to ensure accuracy and efficiency. Qualifications Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it's also a lot of fun! Previous experience passionately providing service to others and assisting them with creating authentic vacation or travel experiences. People skills Multitasking ability: Front Desk Agents must be able to handle multiple tasks simultaneously, ensuring that all guest inquiries and administrative duties are completed accurately and promptly The best part of serving others is creating guest experiences that go beyond the expected. Great communicator. Providing amazing experiences requires the ability to communicate both verbally and through legible and grammatically correct writing. A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy. Lightspeed POS
    $24k-29k yearly est. Auto-Apply 60d+ ago
  • Front Desk Agent/Renaissance St. Louis Airport

    Stepstone Hospitality Inc.

    Front desk associate job in Saint Louis, MO

    Job DescriptionDescription: · Register and assign rooms to guests. · Issue room key and directions directly to guest. · Sort, and track incoming mail and messages. · Transmit and receive messages using all communication avenues. · Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions. · Keep record of room availability and rate. · Compute bill, collect payment, and make change for guests. · Make, confirm, and cancel reservations via all communication avenues. · Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable. · Make reservation, transportation, or entertainment reservations for guest. · Deposit guest valuables in hotel safe deposit box. · Ability to accurately use various office software. · Have a full working knowledge and expertise of each shift including night audit. Requirements: . Customer Service Experience & computer skills are required · Minimum lifting of 20 pounds. · Pushing, bending, stooping, upward reaching, manual dexterity. · Hearing, writing, typing. · Minimum pulling of 20 pounds. · Other duties may be assigned. · Must have a comprehensive knowledge of all hotel departments and functions. · Must have good mathematical and computer skills. · High school education required. Relevant training and experience and additional education preferred. · CPR and first aid training preferred. · Additional language ability preferred. Benefits -401(k) matching -Medical, Dental, and Vision Insurance -Paid Time off after 90 days -Life insurance -Hotel discount program We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. EOE/M/F/V/D.
    $24k-29k yearly est. 2d ago
  • Front Desk Attendant

    Player S Advantage LLC

    Front desk associate job in Pacific, MO

    MUST BE 21 OR OLDER COMPANY INFORMATION: Company Name: Player's Advantage Job title: Front Desk Attendant Job type: Part Time : We are seeking a dedicated and professional Front Desk Attendant to join our team. While working for us you will enjoy a fun environment while building lasting relationships with coworkers and guests. JOB SUMMARY: Front Desk Attendants perform various functions for the Company including but not limited to: manage customer traffic, light cleaning, stocking, exceptional customer service to deliver a great experience for our guests, oversee all aspects of beer sales during shifts. The Front Desk Attendant also contributes to the overall safety and security of the Company by reporting maintenance needs, following safety rules, and assisting in emergency situations. Starting pay is $14/hour plus tips. Requirements: RESPONSIBILITIES AND DUTIES: -Attending to guests. -Manage customer traffic. -Assist and respond to all guests' inquiries. -Resolving guests' concerns or complaints. -Provide exceptional customer service during every guest encounter. -Display a professional attitude, greet guests promptly with a smile, and thank them when they leave. -General duties and cleaning to be assigned by the manager. -Manage a very small snack bar menu (popcorn, coffee, hot chocolate). -IDing guests when purchasing alcohol. -Keep beer inventory up to date. QUALIFICATIONS: -Must have a professional, warm, and approachable disposition. -Fluently read, write, and speak English. -Excellent time management skills, problem solving skills and communication skills. -Demonstrate ability to remain level-headed in hectic and tense situations. -Must be 21 years of age. -Experience in customer service. -Ability to work various days and hours as needed by the Company. -Exhibits a positive attitude and is flexible. -Meets attendance and tardiness exceptions outlined in policy. -Must consent to background check and drug screening. WORK ENVIRONMENT: This job operates in a professional, fun, relaxing environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, printers, tablets and a POS System. PHYSICAL DEMANDS: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. -Occasionally remaining in a stationary position which may be standing or sitting for a prolonged period of time. -Occasional travel or moving from one business location to another. -Frequent physical movement within the entire area of the business. OTHER DUTIES: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $14 hourly 5d ago

Learn more about front desk associate jobs

How much does a front desk associate earn in Florissant, MO?

The average front desk associate in Florissant, MO earns between $18,000 and $32,000 annually. This compares to the national average front desk associate range of $20,000 to $35,000.

Average front desk associate salary in Florissant, MO

$24,000

What are the biggest employers of Front Desk Associates in Florissant, MO?

The biggest employers of Front Desk Associates in Florissant, MO are:
  1. The Edge Fitness Clubs
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