Front Desk Reception
Front desk associate job in Plano, TX
A major global bank with offices in Plano seeks a new full-time associate to work at the front desk of the corporate lobby and check-in visitors to the office. The position requires exceptional communication skills, punctuality, an outgoing client-oriented personality, and a strong sense of professionalism. The individual in this position is the first point of contact for business executives who are visiting the company's corporate headquarters and in this role you will greet all visitors and check them in.
Previous experience in a client-facing position in a corporate setting is preferred, including corporate receptionist or front desk experience, as well as experience in the hospitality sector (high-end hotels and fine dining, e.g. Concierge, Host/Hostess) or high-end retail. A dedicated, service-oriented mindset is a key to success in this position.
Full-time, 8 hours per day, daytime shift, Monday - Friday.
$23.50 per hour.
Front Desk Receptionist
Front desk associate job in Dallas, TX
We are seeking a polished and professional Front Desk Receptionist to serve as the first point of contact for our Dallas, Texas office. This individual will represent the firm with professionalism, ensuring an exceptional experience for clients, partners, and high-net-worth individuals. The ideal candidate thrives in a luxury or high-end environment and understands the nuances of delivering white-glove service.
Key Responsibilities:
✅ Greet and assist clients, investors, and guests with warmth and professionalism
✅ Manage incoming calls, emails, and correspondence promptly and accurately
✅ Coordinate meeting schedules and maintain conference room readiness
✅ Support office operations, including vendor coordination and supply management
✅ Uphold confidentiality and discretion in all interactions
Qualifications:
Previous experience in a high-end environments
(ex. luxury hospitality, fine dining, luxury retail, or similar)
Exceptional communication and interpersonal skills
Experience engaging with high-net-worth individuals
Strong organizational skills and attention to detail
Professional demeanor with a polished, suit-and-tie presentation
Ability to work on-site 5 days per week in Dallas
Compensation: $60-$75k. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Receptionist
Front desk associate job in Dallas, TX
Receptionist/Human Resources Assistant
Type: Full-Time | On-Site
Schedule: Monday-Friday | 7:45 AM-5:15 PM
Pay: $50K+
Delta Dallas is partnering with a home-goods and manufacturing firm in its search for a Human Resources Assistant/Front Office Receptionist. This role is 100% on-site at the client's facility in Southeast Dallas and serves as the organization's central point of contact. The ideal candidate is polished, detail-oriented, and comfortable managing a high call volume while supporting HR and office operations in a fast-paced environment.
Key Responsibilities
Front Office & Phone Operations
Answer and route a high volume of incoming calls using a PC-based switchboard and headset
Serve as the primary point of contact for general inquiries
Operate the internal paging system as needed
Maintain a professional, customer-focused phone presence at all times
Office & Administrative Support
Receive, sort, and distribute incoming mail and packages
Coordinate express mail services, including FedEx and UPS
Order, receive, stock, and organize office and breakroom supplies
Maintain shared resources such as meeting supplies, keys, and miscellaneous equipment
Ensure the office is fully operational, including coffee and supply readiness
Perform general administrative duties, including copying, filing, scanning, and data entry
Human Resources Support
Provide administrative support to the Human Resources department
Compile HR-related data and reports, including monthly safety metrics
Assist with payroll-related data, time and attendance, and paid leave tracking
Respond to employee requests such as employment verification letters
Submit background check and investigation requests for new hires
Assist with onboarding documentation and performance review materials
Support benefits-related transactions, including 401(k) requests
Assist with HR research and special projects as assigned
Technology & Communications
Create and update PowerPoint presentations displayed on internal monitors
Share company announcements, milestones, and internal updates
Compile, sort, and distribute data using Excel and other Microsoft Office tools
Qualifications
Administrative experience required; HR support experience is a plus
Ability to manage multiple priorities in a fast-paced environment
Strong organizational and time management skills
High level of professionalism and discretion
Clear and effective verbal communication skills
Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
Reliable attendance and punctuality
Preferred Qualifications
Bilingual in Spanish and English
Experience with ExponentHR
Receptionist
Front desk associate job in Fort Worth, TX
Primary Purpose:
Under close supervision provide reception and clerical assistance for the efficient operation of the campus office.
Qualifications:
Education/Certification:
• High school diploma or GED
Special Knowledge/Skills:
• Proficient keyboarding skills
• Effective organization, communication, and interpersonal skills
• Ability to understand and follow detailed written and verbal instructions
• Ability to operate multi-line phone system
• Bilingual Spanish, preferred
Experience:
• Previous clerical experience in office setting
Major Responsibilities and Duties:
Reception and Phones
1. Receive and direct incoming calls, take reliable messages, and route to appropriate staff.
2. Greet and direct campus visitors.
3. Represent ILTexas in a professional and welcoming way to all internal and external stakeholders.
4. Ensure campus safety by utilization of Raptor, visitor logs, and visitor passes.
5. Assist parents in checking students in and out of school.
6. Assist with the receipt and distribution of student materials, including homework requests.
7. Receive, sort, and distribute mail, messages, documents, and other deliveries.
Other
8. Provide clerical assistance as needed including assisting with the scheduling of appointments.
9. Compile, maintain, and file all reports, records, and other documents as required.
10. Assist with all front office duties as needed.
11. Provides back up for campus attendance clerk.
12. Maintain confidentiality.
Additional Duties:
13. Any and all other duties as assigned by immediate supervisor.
Supervisory Responsibilities:
None.
Mental Demands/Physical Demands/Environmental Factors:
Tools/Equipment Used: Multi-line phone system; standard office equipment including personal computer and peripherals.
Posture: Prolonged sitting; occasional bending/stooping, pushing/pulling, and twisting
Motion: Repetitive hand motions; frequent keyboarding and use of mouse; occasional reaching
Lifting: Occasional light lifting and carrying (less than 15 pounds)
Environment: May work prolonged or irregular hours
Mental Demands: Work with frequent interruptions; maintain emotional control under stress
Title Document Clerk
Front desk associate job in Plano, TX
Seeking an onsite Title Documentation Clerk to join a Fortune 500 Financial Services Corporation. The department is a high volume and fast paced line of business. As a Title Document Clerk, you will be assigned various documentation and administrative tasks daily that will exercise your strengths in time management and prioritization.
In this role you will effectively manage the following tasks:
Physically review 100-300 documents daily to check for accuracy
Review incoming mail - document the system of record, distribute to the team, or re-route to the correct department
Make outbound calls to collect additional information from customers if we are unsuccessful with processing their request
Responsible for faxing, mailing, and overnighting over 100 documents daily
Assist with other duties and projects as assigned
Perform data entry and data collection tasks accurately and efficiently as needed
Utilize Microsoft Excel to create and maintain spreadsheets
File and organize documents in both electronic and physical formats
Required:
Attention-to-detail is a must, as the primary function of this role is to review auto finance contracts.
This position also involves filing paperwork, pulling files off the shelf, and other various tasks.
Must be able to use word processing applications and electronic worksheets to accurately track and record metrics.
Ability to identify documents required for legal retention
Satisfying file and image requests from multiple sources, reports, people, and other internal departments.
Strictly adhere to company procedures and policies, in addition to process procedures
Being flexible as business needs may require
Must be dependable and consistently show up to work at designated scheduled time.
Demonstrate ability to multi-task with a balance of speed and accuracy
Must be self-motivated and demonstrate the ability to work independently with a high degree of attention to detail.
Must be able to meet and maintain 99% accuracy and efficiency standards set forth for all job duties.
Qualifications:
High School Diploma
At least 1 year of file-room experience or 1 year of experience in an office/call center setting
Basic knowledge of Google Suite (Sheets, Docs, G-Mail)
Basic knowledge and experience with Microsoft Office (Excel/Word)
MUST report onsite Monday - Friday
Positive morale and attitude
Strong organization skills and attention to detail
Must be able to work in a high volume, fast paced environment
Proven data entry and documentation management experience
Ability to work independently and prioritize tasks effectively
Excellent written and verbal communication skills
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
Front Desk Associate/Cashier - Dallas
Front desk associate job in Dallas, TX
Essential Duties & Responsibilities:
Front Desk/Cashier:
Build strong customer relationships by providing time efficient, friendly service.
Identify correct price of merchandise & ring transactions using the store's point of sale system.
Process payment by cash, check, credit card, gift cards, etc.
Issue receipts, refunds, credits & change due to customers.
Process merchandise returns and exchanges.
Calculate payments received & reconcile with total sales & items.
Ensure integrity of customer information as outlined in the companies Protecting Customer Information Policy, including company passwords and access codes.
Ensure customer profiles are complete and not duplicated.
Perform merchandise look-ups, transfers & charge sends for stylists.
Pull special orders, as needed.
Re-ticketing: ensure accurate and timely completion of required tag, place merchandise on reticket bar for processing.
Assist with returning non-purchased merchandise to proper floor location.
Maintain front desk supplies, ensure area is organized at all times.
Ensure consistent email communication and follow up.
Maintain professional & supportive relationship with stylists, fellow team members as well as with all locations.
Provide event support, gift card and goody bag preparation.
Maintain a fashionably styled personal appearance.
Assist with recurring physical inventory.
Customer Service
Answer/direct calls pleasantly and promptly.
Greet & acknowledge all customers promptly to ensure a positive experience.
Use client's last name frequently.
Answer customers' questions & provide information on procedures & policies in positive manner.
Address customer complaints & immediately refer to a member of management.
Constantly engage all waiting customers in conversation (i.e. waiting for transactions to be processed, alterations/holds/special orders pick-up, etc.)
Ensure customers waiting time is minimal. If time is progressing, seek to get any issue resolved quickly and seamlessly, while ensuring customer is constantly engaged and unaware of any concerns or extended time.
Offer to contact the customer's "regular or preferred" stylist. If the customer does not have one, ensure they have connected with a stylist.
Offer customers carry-out service at completion of transaction.
Bag, box, gift wrap merchandise to the highest level of appearance & care.
Special projects and other duties as assigned.
Qualifications:
Retail experience required, experience in a luxury environment preferred.
Sense of urgency, self-starter and motivated attitude.
Excellent organizational skills and ability to prioritize tasks.
High level of attention to detail.
Excellent interpersonal communication skills.
Strong customer service skills.
Basic computer skills.
Willingness and ability to work a flexible schedule for a retail business, including Saturdays, evening store events, etc.
Physical Demands:
Speaking/Hearing: Ability to communicate information to customers
Standing: Remain upright on feet for sustained periods of time.
Walking: Ability to move throughout the store.
Flexibility including bending, stretching and lifting.
Ability to lift up to 30 pounds, ability to move/carry product.
Visual acuity to perform an activity such as viewing a computer terminal
Use of hands and fingers to handle or feel.
Tootsies is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Auto-ApplyFront Desk Receptionist
Front desk associate job in Southlake, TX
Job Description
Want to Make a Difference Through a Career in Healthcare? Welcome to Serenity.
If you've ever thought about a career in healthcare but didn't know where to start - this is your sign. Serenity Healthcare is redefining what mental wellness looks and feels like.
No Healthcare Experience? No Worries!
We're not looking for résumés stacked with medical jargon - we're looking for energy, drive, and people who
get
people. If you can stay focused, work efficiently, and connect authentically with those we serve, you're our kind of person. We'll teach you the healthcare side - just bring your hustle, heart, and commitment to doing meaningful work.
The Role: Front Desk Receptionist | Southlake, TX
As the Front Desk Receptionist, you're the first smile patients see when they walk in. You'll help keep things running smoothly, from checking people in to answering calls and making patients feel welcome, heard, and supported.
What You'll Do:
Greet patients (and their support crew) with warmth and professionalism
Update and verify patient info at every visit
Help with forms and answer patient questions
Answer phones and emails - with clarity, kindness, and efficiency
Make appointment reminder calls
Get to know our patients - names, stories, and what makes them feel seen
Keep the front space clean, calm, and inviting
Use scheduling software and medical office tech like a pro
Pitch in wherever needed - we're a team, always
What You Need:
· Calm energy, attention to detail, and team spirit
· Can juggle multiple tasks without breaking a sweat
· Fluent in digital - from email to scheduling systems and databases
· You get that privacy matters - or you're down to learning the rules
· 1+ year of helping people in fast-paced, service-focused roles
· High School Diploma or GED
Why You'll Love It:
· A consistent schedule: 3 days/week (13-hour shifts)
· Fulfillment - make a real difference for others as you help our patients ‘take back their lives'
· Room to grow - real career paths and skill-building support
· Time to live your life - 10 PTO days (15 after first year) + 10 paid holidays
· Excellent health, dental, & vision - we cover 90%
· We help you stack for the future - 401k included
· Earn rewards for referring great people to our team
Who We Are:
Using advanced medical devices recently released to market, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare.
Serenity Healthcare is an equal opportunity employer - if you're qualified, you're welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire.
Front Desk Agent / Concierge
Front desk associate job in Southlake, TX
[For best results, please make sure that your resume is up to date with your current contact information and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.]
We are looking for a candidate who works well by themselves and enjoys a fast-paced environment. Making eye contact and being welcoming is a must! The pay for this part-time position is $18 per hour.
APPLY HERE- *******************************************************************************************************************
WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S.
A typical day at one of our front desks
As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls/requests and package/food deliveries.
Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation.
Here are just a few other responsibilities you will have throughout your day:
You will ensure smooth operations and a positive service experience by effectively communicating with your team members, property management, and residents/guests.
Follow property-specific systems to receive and sign for deliveries, ensuring deliveries are delivered to residents efficiently.
Facilitate contractor arrivals and departures, as well as realtor/potential homebuyer/renter visits.
Advise and remind residents and guests of any appropriate rules and regulations established by the property management.
Follow all property procedures for resident, guest, and vendor access.
Promptly answer and complete all resident requests, phone calls, questions, or concerns.
Look sharp in your supplied uniform.
Enjoy interacting with the residents.
These are the qualities and attributes we're looking for in this position-
Front Desk Experience
Hospitality
Outgoing Personality
Teamwork
Ability To Multitask
Flexibility
Detail-Oriented
Proactive
APPLY HERE- *******************************************************************************************************************
Check out our website at nfcam.com and join our Social Networks:
*****************************************************
https://www.facebook.com/pg/NFC-Amenity-Management-***********77743/posts/?ref=page_internal
*******************************************************
Benefits
Weekly Pay!
Paid training.
A long list of discounts and benefits is available to all employees.
Cellphone and other reimbursements for some applicable positions.
State-required healthcare benefits are available to qualifying employees in applicable areas.
Medical, Dental, and Vision Coverage available to qualifying employees in applicable areas.
Start earning generous paid time off as of your first day.
Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
Short-Term Disability Income is offered to qualifying employees in applicable areas.
APPLY HERE- *******************************************************************************************************************
We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be legal to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status.
At the time of this ad, the position pays $18 per hour. Historically, it pays $17 to $18 per hour.
Front Desk Attendant [0605/24/13]
Front desk associate job in Euless, TX
Under general supervision, the Front Desk Attendant is responsible for monitoring all activities of the recreation center, providing program information and issuing recreational equipment. PRINCIPAL DUTIES AND RESPONSIBILITIES: * Monitors all activities of the recreation center and provides information about recreational programs, registers people for classes and athletic events, and receives fees for memberships, daily use fees, racquetball reservations, room use, and classes.
* Admits members and guests into recreation center in accordance with the "Membership Policy", checks proof of membership of each person seeking to use the facility, and accepts fees.
* Maintains cleanliness of general recreation areas/locker rooms/bathrooms as well as an hourly checklist to ensure the cleanliness of the facility.
* Assists in resolving participant complaints and immediately report all injuries/incidents to supervisor and assists in collecting information to complete all forms necessary.
* Supervises community service volunteers.
* Available to work after hour rentals and special events as needed.
* Performs other related duties as assigned.
KNOWLEDGE SKILLS AND ABILITIES REQUIRED:
* Ability to communicate clearly with both staff and guests.
* Skilled in public/employee relations and problem solving.
* Ability to learn recreation policies and procedures.
* Knowledge of basic mathematics.
* Ability to work a flexible schedule, maintain regular attendance and be able to work evenings and weekends.
* Ability to operate a computer, printer, copy machine, fitness equipment, telephones, etc.
* Ability to react quickly and calmly in emergency situations.
* Knowledge in reconciling a cash drawer.
MINIMUM EDUCATION AND EXPERIENCE REQUIRED:
High school diploma or GED equivalent plus six months customer service experience is required. Must have, or the ability to obtain a valid Texas Driver's License within 6 months of employment. Current CPR certification preferred or the ability to obtain CPR certification within 6 months of employment is required.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
Stands for extended periods of time while performing daily duties such as recording fees, reserving rooms, etc., bends and walks while distributing supplies, equipment, and checking rooms.
Pre-employment screening includes but is not limited to Drug Screen, Physical Examination, Credit Check, Motor Vehicle Review and applicable Background Checks.
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Front Desk Receptionist - Arlington, TX
Front desk associate job in Arlington, TX
Front Desk Receptionist - Part-Time 5335 W. Sublett Rd, Suite 141 Arlington, TX 76017
A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
The Joint Chiropractic is seeking a dedicated and motivated Front Desk Receptionist to join our growing team. This role focuses on delivering exceptional patient service in a fast-paced walk-in clinic environment, handling check ins and payments, and supporting the clinic team to ensure a smooth, welcoming, and efficient patient experience.
Key Responsibilities
Greet and engage patients, delivering a friendly and professional first impression.
Present and explain membership options, promotions, and service benefits to encourage conversions and renewals.
Process membership sales, upgrades, and payments accurately.
Track and report sales activity, patient visits, and conversion metrics.
Support clinic efficiency by managing patient flow and assisting the chiropractic team as needed.
Qualifications
Prior experience in sales, customer service, or a client-facing role preferred.
Strong communication and persuasion skills with a customer-first mindset.
Ability to work in a fast-paced, walk-in clinic environment.
Basic computer and payment processing skills.
Reliable, professional, and goal-oriented team player.
Schedule
This role requires availability Saturdays from 9:30 to 5:00pm, and Thursdays, & Fridays from 9:30am to 7:00pm with Occasional Travel.
Compensation and Benefits
Base Pay: $13.00 per hour
Bonus potential
3 day workweek: Thursdays, Fridays, and Saturdays
401k Retirement
Employee Discount on Chiropractic care
Why Join Us
When you join The Joint, you're not just starting a new job, you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
Auto-ApplyFront Desk/Reception
Front desk associate job in Dallas, TX
Job DescriptionBenefits:
401(k)
401(k) matching
Dental insurance
Health insurance
We are seeking a professional, friendly, and organized Receptionist to be the first point of contact for our firm. The ideal candidate will have excellent communication skills, a polished demeanor, and a customer-service mindset. You will manage front desk duties, support office operations, and help ensure a welcoming and efficient environment for clients and staff.
Key Responsibilities:
Greet and assist clients, visitors, and vendors in a professional and courteous manner
Answer and direct phone calls using a multi-line phone system
Schedule and confirm appointments for attorneys and staff
Manage incoming and outgoing mail, deliveries, and courier services
Maintain cleanliness and organization of the reception area and conference rooms
Perform clerical duties such as data entry, scanning, copying, and filing
Assist legal staff with administrative support tasks as needed
Handle sensitive client information with discretion and confidentiality
Monitor and order office and breakroom supplies as necessary
Communicate with clients regarding appointments, basic inquiries, and follow-ups
Qualifications:
High school diploma or equivalent required; associates or bachelors degree preferred
1+ years of experience in a receptionist, front desk, or administrative support role (law firm experience a plus)
Strong interpersonal and communication skills, both verbal and written
Proficient in Microsoft Office Suite (Word, Outlook, Excel)
Ability to prioritize tasks and manage time effectively in a fast-paced environment
Professional appearance and demeanor
Spanish-speaking or multilingual candidates are a plus
Experience with legal practice management software is a plus but not required.
Front Desk Agent
Front desk associate job in Irving, TX
We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests. The ideal candidate should have strong communication, problem-solving, and conflict-resolution skills.
Compensation: $17.00 - $21.00
Key Responsibilities:
Check guests in and out by confirming reservations, assigning rooms, and issuing keys.
Handle guest requests and complaints promptly and professionally.
Manage cash drawer and process payments (room charges, cash, debit, or credit).
Keep the front desk area and lobby clean and organized.
Coordinate with housekeeping to ensure room readiness for guests.
Provide guests with directions and information about the property and local attractions.
Answer guest calls, messages, and process requests or concerns.
Run daily reports and ensure the accuracy of information.
Assist guests with special requests and ensure their satisfaction.
Follow all company policies, and safety procedures, and maintain confidentiality of guest information.
Requirements:
High school diploma or equivalent.
Strong communication and customer service skills.
Ability to work independently and handle stressful situations.
Proficiency in Windows operating systems and office software.
Ability to work well with others and develop positive working relationships.
Ability to lift to 50 pounds occasionally and 10 pounds frequently.
Auto-ApplyFront Desk + Night Auditor | Holiday Inn Express Dallas Market Center | Dallas, TX
Front desk associate job in Dallas, TX
You will be at the center of the hotel's universe-the front office. We need someone to be the face at our front desk. Are you happy, outgoing and wear a perma-smile? Do you want to create a warm and welcoming environment for our guests by sharing your knowledge of the area? Then this could be the job for you. In addition to generally spreading joy, you'll be making sure all guests receive excellent service from check-in to check-out.
A lot goes into creating a perfect hotel stay, and you'll play a huge role in this. We are looking to you to OWN the front desk area.
Here are a few of the other tasks that will keep you busy on a daily basis:
Full time position working 3 evening shifts and 2 night audit shifts
Attendance and punctuality upholds productivity for our team to be successful.
Our fast-paced environment requires that you communicate clearly and demonstrate a high level of professionalism. You should be passionate about providing exceptional customer service and rolling with the punches.
You will have excellent knowledge of the local happenings in the restaurants, entertainment, and sporting events and be eager to share this information with our guests.
You'll know how to handle cash responsibly and reliably, and use the tools of the trade: computers, databases, and property management systems to efficiently handle the technical side of the job.
Where You've Been:
We're looking for someone with a High School diploma (or equivalent) and preferably three to six months of related experience. But most importantly you must be a people-person! You will need to interact with all hotel guests and team members in a polite and positive manner at all times, fulfilling requests (even challenging ones) in a timely manner. If you don't work well under pressure, this won't be a great fit.
When You're Here:
Sometimes you'll be behind the desk-but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.
Front Desk Agent
Front desk associate job in Frisco, TX
Be the first impression that makes every stay unforgettable.
At Aloft Frisco, we create an energetic, fun, and welcoming environment where our guests can connect, relax, and recharge. As part of the Avion Hospitality family, we're looking for a Front Desk Agent who is passionate about delivering exceptional service, thrives in a fast-paced environment, and loves being the person who brightens someone's day from the moment they walk through the door.
If you're friendly, proactive, and love solving problems with a smile-this role is for you.
What You'll Do
Greet and welcome guests with energy and warmth, ensuring a smooth and friendly check-in and check-out experience.
Handle guest reservations, modifications, and hotel information requests with accuracy and efficiency.
Serve as the go-to resource for local recommendations, transportation, dining, entertainment, and hotel amenities.
Maintain operation of the switchboard and communication systems and respond professionally to guest needs.
Manage guest accounts, billing, and room assignments quickly and accurately.
Communicate effectively with all departments to support guest requests and seamless service delivery.
Assist with arrivals, packages, amenities, luggage, and other guest needs when required.
Stay knowledgeable about hotel services, promotions, local events, and special packages.
Support a clean and organized front desk workspace and help maintain safety and cleanliness throughout the property.
Uphold Avion Hospitality brand standards, policies, uniform guidelines, and service expectations.
Maintain regular attendance and a flexible schedule that may include nights, weekends, and holidays.
Join the Aloft Experience
We're not your traditional hotel-and we're looking for people who want more than a job. At Aloft Frisco, you're part of creating an environment where guests feel inspired, connected, and cared for. Bring your personality, your passion for people, and your commitment to service excellence-and we'll give you a place to grow.
Requirements
What You'll Bring
High school diploma or equivalent required; hospitality or customer-service experience preferred.
Positive, upbeat personality with strong communication and interpersonal skills.
Ability to multitask, stay calm under pressure, and solve problems quickly and professionally.
Confidence using computers, Microsoft Office, and hotel systems (training provided).
Comfortable working in a fast-paced, team-oriented environment.
Ability to handle basic math and financial transactions accurately.
Ability to read, write, and understand short instructions, memos, and correspondence.
Willingness to support a flexible schedule based on business needs.
Physical & Scheduling Requirements
May require long periods of standing and light lifting (up to 20 lbs)
Ability to work varied shifts including evenings, nights, weekends, and holidays
Front Desk Agent
Front desk associate job in Addison, TX
The Front Desk is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. To deliver a great guest experience - a Front Desk Agent will check in and out guests efficiently, and make sure they have all they need for a great stay.
Activities & Responsibilities
Responsibilities may include, but are not limited to:
Welcome guests in a friendly, prompt and professional manner recognizing Hitlon Honors Members and also returning guests
Check guests in, issue room keys, provide information on hotel services and room location
Ensure required identification is taken from guests at check-in in line with local legislative requirements
Answer phones in a prompt and courteous manner
Up-sell rooms where possible to maximize hotel revenue
Answer, record and process all guest calls, messages, requests, questions or concerns
Record guest preferences in the system
Check guests out, including resolving any late or disputed charges
Accurately process all cash and credit card transactions using established procedures
Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up
Take action to solve guest problems/complaints using appropriate service recovery guidelines
Follow established hotel safety protocols and procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty
Equipment & Technology (examples in parentheses)
Office equipment (copier, fax, scanner, label maker)
Microsoft Suite (Excel, Word, Outlook, etc.)
Hilton Guest Systems
Front Desk Agent
Front desk associate job in Plano, TX
Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests' satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.
Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Auto-ApplyFront Desk Agent
Front desk associate job in Frisco, TX
Requirements
What You'll Bring
High school diploma or equivalent required; hospitality or customer-service experience preferred.
Positive, upbeat personality with strong communication and interpersonal skills.
Ability to multitask, stay calm under pressure, and solve problems quickly and professionally.
Confidence using computers, Microsoft Office, and hotel systems (training provided).
Comfortable working in a fast-paced, team-oriented environment.
Ability to handle basic math and financial transactions accurately.
Ability to read, write, and understand short instructions, memos, and correspondence.
Willingness to support a flexible schedule based on business needs.
Physical & Scheduling Requirements
May require long periods of standing and light lifting (up to 20 lbs)
Ability to work varied shifts including evenings, nights, weekends, and holidays
Front Desk Agent
Front desk associate job in Frisco, TX
Discover The Modern Home of Golf at our Frisco resort & spa.
At the heart of modern golf culture, Omni PGA Frisco Resort & Spa delights from tee time to cocktail hour. Stay in one of our 500 thoughtfully-appointed hotel rooms and suites or one of 10 exclusive ranch houses. Tee off on two 18-hole championship courses at Fields Ranch, designed by acclaimed golf course architects Gil Hanse and Beau Welling. Practice on a 2-acre putting course, continue after dark at The Swing, a lighted 10-hole, par-3 short course, and find more fun off the fairway at the Monument Realty PGA District nearby. Balance your golf getaway at our resort in Frisco, TX with four on-site pools, including an adults-only rooftop infinity pool. You can also book rejuvenating treatments at Mokara Spa and indulge in inventive fare at 13 dining destinations. Whether you're planning your next golf trip or a once-in-a-lifetime family vacation, you'll always remember your stay at Omni PGA Frisco Resort & Spa.
Job Description
Omni PGA Frisco Resort is seeking an outgoing and enthusiastic Front Desk Agent (Full Time) to join the our team. Omni Frisco PGA Resort will provide north Texas with 127,000 square feet of event space, 13 new food and beverage outlets, an extravagant spa and a full entertainment district. Featuring two championship 18-hole golf courses along with a third short course, we will provide incredible options for our guests and local community for dining, events, and entertainment.
This team member will be responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay. Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the resort and local area, and offering our full range of upscale resort amenities and services to them. Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. They work closely with all hotel departments especially our Concierge, Bell-Door and Ideal Services teams.
This is an ideal opportunity for someone who wants to grow in the industry and make their mark!
Responsibilities
Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures.
Empathetically listen to guest inquiries and provide appropriate responses.
Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.).
Block rooms in the computer and follow through on designated requirements.
Pre-register designated guests and prepare key packets.
Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).
Maintain confidentiality of all guests and hotel information.
Employ attention to detail in order to ensure security of guest room access.
Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments.
Maintain guest history files on all guests.
Accommodate room changes expediently.
Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction.
Issue safe deposit boxes to guests and ensure security of key.
Monitor, send and distribute guest faxes.
Generate, print and distribute daily and weekly reports.
Resolve discrepancies on the room status report with Housekeeping.
Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions.
Qualifications
Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone.
Ability to accurately and efficiently input information into computer systems.
Ability to work cohesively with co-workers both within and outside of your department.
Ability to compute accurate mathematical calculations.
Ability to think clearly, quickly and make concise decisions.
Ability to prioritize, organize and follow up.
Ability to work well under pressure, dealing with many arrivals and departures within a short period of time.
Ability to stand for entire shift.
Previous customer service experience.
Previous hotel front desk experience is strongly preferred.
Previous cashiering experience is preferred.
Fluency in a foreign language is preferred.
Previous guest relations training is preferred.
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
Auto-ApplyOvernight Front Desk Agent (full-time)
Front desk associate job in Dallas, TX
Who we are:
We love what we do and what we do is important! We believe that everyone should leave feeling better this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can't create that special experience for our guest.
Your mission:
Should you choose to accept it…
We want someone who thinks outside the box. Our Belief Statement starts with “We love what we do and what we do is important.” Every single teammate in our hotel is valued and we expect our guests to feel the same way. This isn't a walk in the park, but if you are passionate about people, share our quirky sense of humor, and are able to see beyond the traditional scope of checking in and out, then this just might be the right role for you. We aim to deliver outstanding guest service to our guests and the team by offering timely, efficient, knowledgeable, warm and truly remarkable service. We achieve that magical environment by assisting our guests with their check-in & check-out process while engaging them with our personalized service. Enthusiastically using our talents to sell our experience to our guests. Greeting each and every guest with an authentic and warm approach. Making sure the night audit system process is run successfully and proper reports are distributed. Being fully informed of hotel & city events to be a source of information for our guests. Using tact and creativity to handle each guest concern to make sure everyone leaves our hotel feeling better. Acting as the point person for guests and staff overnight.
The Nitty-Gritty:
What exactly you will be doing…
In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests
Learn and retain complete knowledge of front office procedures and comply with all policies and procedures.
Maintain the Virgin “Tone of Voice,” Culture & level of standards set forth by the management team.
Maintain complete knowledge of the following at all times:
Hotel features/services, hours of operation.
All room types, numbers, layout, décor, appointments & location.
All room rates, special packages and promotions.
Daily house count and expected arrivals/departures.
Room availability status for any given day.
Scheduled daily group activities.
Use excellent communication skills with guests, staff including verbal, written and body language.
Learn and retain knowledge of all front office technical systems
Assist and process check-in & check-outs for our guests in accordance with their preference (traditional, kiosk, iPad).
Process guest accounts by presenting folios to guests when requested, resolving any disputed charges & settling accounts by following accounting procedures.
Adhere to the following cashiering procedures:
Process allowances
Make change for guests
Post charges
Settle Room accounts
Run closing reports
Count bank at end of shift
Complete designated cashier reports
Drop Receipts
Secure Bank
Maintain a clean, hygienic and organized work environment. Set up work station with necessary supplies.
Obtain an assigned bank and ensure accuracy of contracted monies. Keep bank secure at all times.
Be able to communicate timely and in a responsive manner via digital device.
Manage The Know program to ensure guest profile information is relevant and it is being utilized to dazzle our guests during their stay.
Ensure all guests questions & requests are completed & followed up on while executing fabulous guest service.
Be creative and think outside the box to create memorable experiences for our guests.
Work well on a team or independently while being accountable for work performed.
Take, record and relay messages accurately, completely and legibly.
Complete all items on the shift checklist.
Adhere to security procedures to ensure our guest's safety.
Handle all issues and concerns on the overnight shift and keep proper documentation of all important events.
Be a team player!
Highly organized, anticipating needs and over delivering wherever possible.
Must be enthusiastic, passionate and possess a wicked sense of humor! No wallflowers permitted!
What qualities are we looking for?
You got skills? If you are able to perform the following, then you have come to the right place…
Ability to work overnight hours (11pm-7:30am)
Ability to work on weekends and holidays
Stand for periods of 8-10 hours
Input and access data in various computer systems.
Understand guest inquiries and provide clear, concise responses.
Work with others like a rock star, while constantly advocating for your guests.
Communicate clearly in verbal and written English.
Work cohesively with other departments and co-workers as part of a team.
Focus attention on details.
Maintain confidentiality of all guests and hotel information.
Maintain a neat, clean and well-groomed appearance per hotel standards.
Bend, squat and stretch in areas of limited space to perform cleaning, organization and other duties.
Adhere to hotel policies including but not limited to attendance, safety, behavior.
#LI-onsite
Auto-ApplyFront Desk Agent
Front desk associate job in Dallas, TX
Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural, convention and corporate events, setting the stage for countless memories.
Job Description
Facilitate the arrival and departure of guests courteously and efficiently; process all payments according to established hotel requirements. Provide information and assistance to all guests and visitors.
Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Maintain positive guest relations at all times.
Resolve guest complaints, ensuring guest satisfaction.
Maintain complete knowledge at all times of:
all hotel features/services, hours of operation.
all room types, numbers, layout, decor, appointments and location.
all room rates, special packages and promotions.
daily house count and expected arrivals/departures.
scheduled daily group activities.
Loyalty program details
Build guest loyalty through personalized service
Process all guest registrations and check-outs.
Communicate services and amenities of the hotel to guests.
Coordinate all guest room billing.
Respond to all guest requests.
Document and confirm reservations and cancellations.
Block rooms in computer and follow through on designated requirements.
Generate, print and distribute daily and weekly reports.
Settle guest accounts and adhere to all cashiering procedures.
Assist other front office departments as needed.
Qualifications
High school graduate or equivalent vocational training certificate.
Previous experience as Front Desk Agent in hospitality an asset.
Previous guest relations and cashiering experience an asset.
Computer literate in Microsoft window Applications.
Knowledge of Opera Property Management system
Fluency in English both verbal and non-verbal.
Ability to:
perform job functions with attention to detail, speed and accuracy.
prioritize and organize.
be a clear thinker, remaining calm and resolving problems using good judgement.
understand guests' needs.
work cohesively with co-workers as part of a team.
work with minimal supervision.
maintain confidentiality of guest information and pertinent hotel data.
Additional Information
What's in it for you:
Paid time off
Medical, Dental and Vision Insurance, 401K
Complimentary Shift Meal
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academy designed to sharpen your skills
Ability to make a difference through our Corporate Social Responsibility activities, such as Planet 21
Career development opportunities with national and international promotion opportunities