Front desk associate jobs in Grand Prairie, TX

Primary Purpose: Under close supervision provide reception and clerical assistance for the efficient operation of the campus office. Qualifications: Education/Certification: • High school diploma or GED Special Knowledge/Skills: • Proficient keyboarding skills • Effective organization, communication, and interpersonal skills • Ability to understand and follow detailed written and verbal instructions • Ability to operate multi-line phone system • Bilingual Spanish, preferred Experience: • Previous clerical experience in office setting Major Responsibilities and Duties: Reception and Phones 1. Receive and direct incoming calls, take reliable messages, and route to appropriate staff. 2. Greet and direct campus visitors. 3. Represent ILTexas in a professional and welcoming way to all internal and external stakeholders. 4. Ensure campus safety by utilization of Raptor, visitor logs, and visitor passes. 5. Assist parents in checking students in and out of school. 6. Assist with the receipt and distribution of student materials, including homework requests. 7. Receive, sort, and distribute mail, messages, documents, and other deliveries. Other 8. Provide clerical assistance as needed including assisting with the scheduling of appointments. 9. Compile, maintain, and file all reports, records, and other documents as required. 10. Assist with all front office duties as needed. 11. Provides back up for campus attendance clerk. 12. Maintain confidentiality. Additional Duties: 13. Any and all other duties as assigned by immediate supervisor. Supervisory Responsibilities: None. Mental Demands/Physical Demands/Environmental Factors: Tools/Equipment Used: Multi-line phone system; standard office equipment including personal computer and peripherals. Posture: Prolonged sitting; occasional bending/stooping, pushing/pulling, and twisting Motion: Repetitive hand motions; frequent keyboarding and use of mouse; occasional reaching Lifting: Occasional light lifting and carrying (less than 15 pounds) Environment: May work prolonged or irregular hours Mental Demands: Work with frequent interruptions; maintain emotional control under stress

Department: Escrow Key Title Group DFW is a dynamic and growing escrow company committed to providing exceptional service to our clients. We pride ourselves on our commitment to accuracy, efficiency, and outstanding customer service. Our team is made up of experienced professionals who are passionate about helping people navigate the complexities of real estate transactions. Job Summary: The Receptionist is the first point of contact for our company, providing a welcoming and professional experience for clients, visitors, and employees. This role is crucial in maintaining the smooth operation of our office and ensuring that all interactions reflect our company's commitment to excellence. The ideal candidate will be organized, detail-oriented, and possess excellent communication and interpersonal skills. Responsibilities: Front Desk Management: Greet and welcome clients, visitors, and employees in a professional and friendly manner. Answer and direct incoming phone calls, taking accurate messages and ensuring timely delivery. Maintain a clean, organized, and welcoming reception area and closing rooms. Administrative Support: Provide general administrative and clerical support, including photocopying, scanning, and faxing. Receive, sort, and distribute daily mail and deliveries. Prepare outgoing mail and packages. Assist with scheduling appointments and meetings. Maintain office and kitchen supplies and coordinate with vendors as needed. Refill copier with paper and drink supplies daily. Maintain a clean and organized training room, photo op room, kitchen and work rooms. Client and Escrow Support: Assist escrow officers and other staff members with various tasks, as needed. Interact with clients. Ensure a smooth and efficient workflow within the office. Other Duties: Perform other duties as assigned by management. Qualifications: High school diploma or equivalent required. Experience as a receptionist or administrative role, preferably in a title company, real estate, or legal environment is a plus. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Excellent verbal and written communication skills. Strong organizational and time-management skills. Ability to multitask and prioritize tasks effectively. Detail-oriented with a high degree of accuracy. Ability to maintain confidentiality. Professional appearance and demeanor. Friendly, positive, and customer-service oriented attitude. Experience with title company software (Qualia) is a plus. Skills: Professionalism Customer Service Organization Communication (written and verbal) Time Management Multitasking Attention to Detail Problem-Solving Computer Literacy Benefits Medical insurance Dental insurance Vision insurance Basic Life insurance 401(k) with employer matching Paid Time Off and 13 Company Holidays per year

Job DescriptionBenefits: Bonus based on performance Competitive salary Employee discounts Free uniforms Opportunity for advancement Training & development Wellness resources Location: 4747 S Hulen St, Suite 101, Fort Worth, TX 76132 Schedule: Saturday: 7:00 AM 2:00 PM Monday: 7:00 AM 2:00 PM Tuesday: 7:00 AM 2:00 PM About Us HealthSource Chiropractic of Southwest Fort Worth is a high-energy, patient-focused wellness clinic dedicated to helping our community Live Life. Pain Free. Our team delivers exceptional care, compassionate service, and an uplifting clinic experience for every patient who walks through our doors. We are looking for a motivated and friendly team member to work in a hybrid Front Desk + Rehab Specialist role during all scheduled shifts. This role is ideal for someone who loves helping people, enjoys a fast-paced environment, and is confident guiding patients both administratively and clinically through their wellness journey. Position Overview This position blends patient-facing customer service with hands-on rehab floor support. You will: Serve as the welcoming face at the front desk Help manage patient flow Support rehab exercises Assist with patient care education Communicate clearly about the next steps in care And (very importantly) help patients understand the value of getting started with care, including the financial aspect when appropriate We will train you on everything you need to know you just bring the energy, reliability, and willingness to learn. Key Responsibilities Front Desk Responsibilities Warmly greet and check in patients Schedule appointments and manage patient flow Answer phones and handle daily communications, including calling potential new patients to schedule appointments Discuss care plans and confidently guide patients through next steps Review financial arrangements, explain services, and support treatment plan acceptance Process payments and maintain accurate visit tracking Assist with intake forms and patient questions Deliver a high-level service experience in a fast-paced setting Rehab Specialist Responsibilities Guide patients through doctor-prescribed rehab exercises, confidently discuss products Do movement screens, foot screens, and pillow measurements Track patient progress and communicate with providers Encourage and motivate patients throughout their care Keep the rehab area clean, organized, and upbeat What Were Looking For Excellent communication skills and a naturally friendly personality Sales and/or customer service experience (highly preferred) Comfortable discussing care plans, commitment to care, and financial details with patients Confident helping patients understand the value of treatment Positive, energetic, and reliable punctuality is essential Ability to multitask and stay organized in a busy clinic Comfortable learning and demonstrating rehab exercises (training provided!) Tech-savvy with good computer skills Must be available every Saturday, Monday, and Tuesday from 7am2pm Compensation & Benefits Competitive hourly pay Chiropractic & wellness care benefits Supportive, fun, mission-driven team culture How to Apply Submit your resume and a brief message explaining why youd be a great fit for HealthSource SW Fort Worth. We cant wait to meet you!

Front Desk Receptionist - Full Time A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all. Position Summary The Joint Chiropractic is seeking a dedicated and motivated Front Desk Receptionist to join our growing team. This role focuses on delivering exceptional patient service in a fast-paced walk-in clinic environment, handling check ins and payments, and supporting the clinic team to ensure a smooth, welcoming, and efficient patient experience. Key Responsibilities Greet and engage patients, delivering a friendly and professional first impression. Present and explain membership options, promotions, and service benefits to encourage conversions and renewals. Process membership sales, upgrades, and payments accurately. Track and report sales activity, patient visits, and conversion metrics. Support clinic efficiency by managing patient flow and assisting the chiropractic team as needed. Qualifications Prior experience in sales, customer service, or a client-facing role preferred. Strong communication and persuasion skills with a customer-first mindset. Ability to work in a fast-paced, walk-in clinic environment. Basic computer and payment processing skills. Reliable, professional, and goal-oriented team player. Schedule This role requires availability Saturdays from 9:30 to 5:00pm, and Tuesdays, Thursdays, & Fridays from 9:30am to 7:00pm with Occasional Travel. Compensation and Benefits Base Pay: $13.00 per hour Bonus potential 4 day workweek: Tuesdays, Thursdays, Fridays, and Saturdays Health insurance: Medical, dental, and vision insurance and more 401k Retirement PTO accrual (Paid Time Off) Paid Holidays Employee Discount on Chiropractic care Why Join Us When you join The Joint, you're not just starting a new job, you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision. Business Structure You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary. Ready to Join the Movement? Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state. : HOURS OF RESPONSIBILITYMonday - Friday: 1st Shift (8 am - 5 pm) ESSENTIAL DUTIES AND RESPONSIBILITIESThe essential functions listed here are representative of those that must be met to successfully perform the job. Greet clients and visitors with empathy and professionalism. Answer and direct phone calls, emails, and inquiries in a timely and respectful manner. Maintain confidentiality and uphold HIPAA standards at all times. Ensure the reception area is clean, organized, and trauma-informed (e.g., calming décor, accessible materials). Monitor client flow and communicate with clinicians regarding appointment status. Handle emergencies or escalations calmly and appropriately, following organizational protocols. Support administrative tasks such as data entry, filing, and mail distribution Greets and registers visitors Informs employees of the visitor's arrival, and directs visitors to appropriate meeting room. Answers and transfers phone calls, or relays messages. Collects and distributes mail. Schedules meetings or interviews, and arranges for conference rooms or makes other logistical arrangements as required. May perform occasional clerical duties, such as data entry, filing, or photocopying. Performs other duties as assigned. COMPETENCIESThe competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws. Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills. Effective verbal and written communication skills.• Excellent organizational skills with the ability to prioritize workflow. Demonstrates sensitivity to the emotional needs of clients and maintains a calm, supportive presence. Always maintains strict confidentiality and professional boundaries. Respects and values diverse backgrounds, identities, and experiences. Capable of managing stress and responding appropriately in emotionally charged situations. Comfortable working in a dynamic, fast-paced environment with shifting priorities. Able to maintain a high level of professionalism and confidentiality. Performs work under direct supervision. Handles basic issues and problems, and refers more complex issues to higher-level staff. QUALIFICATIONS Required Education, Experience, Licenses, and Certifications Typically requires a high school diploma and 0 to 2 years of experience. Prior experience in a receptionist or administrative support role, preferably in a healthcare or mental health setting. Proficiency in Microsoft Office and HRIS software (e.g., Workday systems). Strong organizational skills and attention to detail. Excellent verbal and written communication skills. Experience working in trauma-informed or behavioral health environments. Bilingual or multilingual abilities, especially in Spanish. MATHEMATICAL SKILLS Basic math skills required. Ability to work with reports and numbers. Ability to calculate moderately complex figures and amounts to accurately report activities and budgets. Ability to work with reports and numbers & Ability to calculate moderately complex figures and amounts to accurately report activities and budgets. REASONING ABILITYAbility to apply common sense understanding to carry out simple one or two-step instructions. Strong reasoning and problem-solving skills with the ability to make informed decisions in a dynamic and client-centered environment.PHYSICAL DEMANDS & WORK ENVIRONMENTThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the incumbent is regularly required to talk and hear, use hands and fingers to operate a computer and telephone. Due to the multi-site responsibilities of this position the incumbent must be able to carry equipment and supplies. Sitting- Frequent Standing- Frequent Lifting (Up to 15 pounds)- Frequent Lifting (Up to 25 pounds)- Occasional Lifting (Up to 50 pounds)- Occasional Travel In county travel may be required- N/A Overnight travel required- N/A NOTICE ON POSITIONS THAT REQUIRE TRAVEL TO/FROM VARIOUS WORKSITES Positions that are “community-based,” in whole or part, require the incumbent to travel between various worksites within his/her workday/workweek. The incumbent is required to have reliable transportation that can facilitate this requirement. The incumbent is further required to meet the criteria for insurability by the Center's risk management facilitator; and produce proof of minimal auto liability coverage when applicable. Failure to meet these terms may result in disciplinary action up to and including termination of employment, contract or other status with Metrocare. Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months of employment. Liability insurance required if employee will operate personal vehicle on Center property or for Center business. Must be insurable by Center's liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record. WORK ENVIRONMENT The work environment describe here is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodation can be made to enable individuals with disabilities to perform the essential functions. Employees in this role are expected to maintain composure under pressure, exercise sound judgment, and follow established protocols to ensure a safe and secure work environment. Ongoing training in crisis intervention, de-escalation techniques, and workplace safety is provided. Additionally, employees have access to resources such as the Employee Assistance Program (EAP), Telehealth Counseling, and Supportive Management. Office-Based Environment - Primarily works in an office setting with standard hours and minimal physical demands. DISCLAIMER This is a record of major aspects of the job but is not an all-inclusive job contract. Dallas Metrocare Services maintains its status as an “at-will” employer and nothing in this job description shall be interpreted to guarantee employment for any length of time. Additional tasks may be assigned as deemed necessary by the immediate supervisor. The position's status conforms to the Fair Labor Standards Act of 1939 as amended, and the employee has agreed to the standards methods of compensation in compliance with Center's procedures and Federal Law. Benefits Information and Perks: Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package: Medical/Dental/Vision Paid Time Off Paid Holidays Employee Assistance Program Retirement Plan, including employer matching Health Savings Account, including employer matching Professional Development allowance up to $2000 per year Bilingual Stipend - 6% of the base salary Many other benefits Equal Employment Opportunity/Affirmative Action Employer Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free. No Recruitment Agencies Please

Want to Make a Difference Through a Career in Healthcare? Welcome to Serenity. If you've ever thought about a career in healthcare but didn't know where to start - this is your sign. Serenity Healthcare is redefining what mental wellness looks and feels like. No Healthcare Experience? No Worries! We're not looking for résumés stacked with medical jargon - we're looking for energy, drive, and people who get people. If you can stay focused, work efficiently, and connect authentically with those we serve, you're our kind of person. We'll teach you the healthcare side - just bring your hustle, heart, and commitment to doing meaningful work. The Role: Front Desk Receptionist | Southlake, TX As the Front Desk Receptionist, you're the first smile patients see when they walk in. You'll help keep things running smoothly, from checking people in to answering calls and making patients feel welcome, heard, and supported. What You'll Do: Greet patients (and their support crew) with warmth and professionalism Update and verify patient info at every visit Help with forms and answer patient questions Answer phones and emails - with clarity, kindness, and efficiency Make appointment reminder calls Get to know our patients - names, stories, and what makes them feel seen Keep the front space clean, calm, and inviting Use scheduling software and medical office tech like a pro Pitch in wherever needed - we're a team, always What You Need: · Calm energy, attention to detail, and team spirit · Can juggle multiple tasks without breaking a sweat · Fluent in digital - from email to scheduling systems and databases · You get that privacy matters - or you're down to learning the rules · 1+ year of helping people in fast-paced, service-focused roles · High School Diploma or GED Why You'll Love It: · A consistent schedule: 3 days/week (13-hour shifts) · Fulfillment - make a real difference for others as you help our patients ‘take back their lives' · Room to grow - real career paths and skill-building support · Time to live your life - 10 PTO days (15 after first year) + 10 paid holidays · Excellent health, dental, & vision - we cover 90% · We help you stack for the future - 401k included · Earn rewards for referring great people to our team Who We Are: Using advanced medical devices recently released to market, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare. Serenity Healthcare is an equal opportunity employer - if you're qualified, you're welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire.

Job Details Experienced Texican Court - Irving, TX Full Time High School $16.00 - $18.00 Hourly Any Hospitality - HotelDescription Up to $900 RETENTION PROGRAM PAY and MORE, APPLY to FIND OUT! Are you a Customer Service Super Star…. WE NEED BIG STARS LIKE YOU!!! Come be a part of an AWARD-WINNING TEAM. Texican Court is located in Irving, TX and is a pillar of the community. Our hotel is unique to the city and we are looking for outstanding talent to provide exceptional customer service to our guests. We are part of Valencia Hotel Group, a collection of hotel's are created for today's passionate traveler, each of our hotels are intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond.. Shift Requirements: 7am-3pm, 3pm-11pm, 12pm-8pm Essential Functions: To be thoroughly acquainted with all check-in procedures and policies. To be thoroughly acquainted with all check-out procedures and policies. Be familiar with guest scenarios. Be familiar with all technical equipment as related to the Front Desk. To be familiar with all hotel facilities. To be familiar with general organization set-up. To be familiar with the inter-relationship between the different departments. Hotel Specific Essential Functions: Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high-pressure situations. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary. Must have the ability to assimilate complex information, data etc from disparate sources and consider, adjust or modify to meet the constraints of the particular need. Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests. Must be able to work with and understand financial information and data, and basic arithmetic functions. Approach all encounters with guests and employees in a friendly, service oriented manner. Maintain regular attendance in compliance with Texican Court standards, as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working. Comply at all times with Texican Court Standards and regulations to encourage safe and efficient hotel operations. Check guests into or out of hotel. Confirm credit and payment method at check in. Confirm full payment at check out. Log all requests, confirm completion and follow up. Direct guests to daily functions within hotel. Complete bucket check. Review PMS inventory and House Count for availability and rates. Book reservations for day of arrival or future stays. Balance and prepare individual paper work for closing of shift. Balance bank daily. To be thoroughly acquainted with all hotel promotional programs. Run copies and charge guests as needed. Send faxes and charge guests as needed. Run daily arrival report and mark registration cards for special requests. Distribute packages and mail to guest services for delivery or inform guest of receipt. Stock and clean work space for next shift Distribute billing reports to Hotel outlets. Block bus tours and notify housekeeping. Run PBX board as necessary. Load PMS, PBX, PC, Folio as necessary. Other duties as required. Tools and Equipment: Computer and printer, typewriter, telephone, pen/pencil, photo-copying machine. Working Environment: Interior and on occasion exterior of hotel with exposure to weather conditions. Physical Requirements: Standing/Walking: Constantly: At front desk on tile or carpet. Crouching (bend at knees): Frequently. When getting supplies from cabinets, picking things up from the floor, and loading the computer printer with paper. Stooping (bend at waist): Constantly. Getting keys, supplies, and doing paperwork on the front desk. Twisting (knees/waist/neck): Constantly. When working with several people at once; watching for guests; retrieving material. Reaching (overhead/extension): Constantly. Passing materials to guests over the front desk counter. Handling/Grasping: Constantly. Handling telephones, folios, files, fares, supplies, keyboards, grasping pens, telephones, and credit card. Pushing/Pulling: Average weight frequently 5 lbs. Maximum weight occasionally 20 lbs. Lifting/Carrying: Average weight frequently 5 lbs. Maximum weight occasionally 20 lbs. Qualifications/Benefits Qualifications: Hotel Operations or Customer Service experience preferred Communicates effectively with others Works productively with a team Effective multitasking skills Composure and patience under pressure Skilled in working with multiple computer programs BENEFITS: Medical, Dental, Life insurance Paid Time Off Paid Community Service Days Click here to learn more Valencia Hotel Group (and all its affiliates) is an Equal Opportunity Employer Valencia Hotel Group provides equal employment opportunities to all persons. The company does not discriminate because of race, color, religion, sex, national origin, disability or ancestry in recruiting, hiring, placement, promotion or any other condition of employment and actively seeks a diverse and representative work force.

Job DescriptionBenefits: Company parties Competitive salary Employee discounts Flexible schedule Training & development Benefits/Perks Flexible Scheduling Employee Discounts Competitive Compensation Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities Monitor the maintain knowledge of hotel operations and activities Take reservations and answer questions via phone, email, and in-person Build rapport with guests and identify their needs through friendly conversation and open-ended questions Describe the features and amenities of guest rooms Ensure compliance with health and quality standards Qualifications Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Computer literacy Able to resolve issues with a customer-focused orientation Able to lift 30 pounds

We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests. The ideal candidate should have strong communication, problem-solving, and conflict-resolution skills. Compensation: $17.00 - $21.00 Key Responsibilities: Check guests in and out by confirming reservations, assigning rooms, and issuing keys. Handle guest requests and complaints promptly and professionally. Manage cash drawer and process payments (room charges, cash, debit, or credit). Keep the front desk area and lobby clean and organized. Coordinate with housekeeping to ensure room readiness for guests. Provide guests with directions and information about the property and local attractions. Answer guest calls, messages, and process requests or concerns. Run daily reports and ensure the accuracy of information. Assist guests with special requests and ensure their satisfaction. Follow all company policies, and safety procedures, and maintain confidentiality of guest information. Requirements: High school diploma or equivalent. Strong communication and customer service skills. Ability to work independently and handle stressful situations. Proficiency in Windows operating systems and office software. Ability to work well with others and develop positive working relationships. Ability to lift to 50 pounds occasionally and 10 pounds frequently.

APPLY HERE- ******************************************************************************************************************* [For best results, please make sure that your resume is up to date with your current contact information; and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.] The pay is $17.00 per hour for full-time and part-time shifts. APPLY HERE- ******************************************************************************************************************* WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S. A typical day at one of our front desks As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls, requests, and package and food deliveries. Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation. Here are just a few other responsibilities you will have throughout your day: You will ensure a smooth operation and service experience by effectively communicating with each of your team members, property management, and residents and guests. Follow property-specific systems to receive and sign for deliveries, ensuring efficient delivery to residents. Facilitate contractor arrivals and departures, as well as visits from realtors, potential home buyers, and renters. Advise and remind residents and guests of any appropriate rules and regulations established by the property management. Follow all property procedures for resident, guest, and vendor access. Promptly answer and complete all resident requests, phone calls, questions, or concerns. Look sharp in your supplied uniform. Enjoy interacting with the residents. We are looking for a candidate who works well by themselves and enjoys a fast-paced environment. Making eye contact and being welcoming are essential! Check out our website at nfcam.com and join our Social Networks: ***************************************************** https://www.facebook.com/pg/NFC-Amenity-Management-***********77743/posts/?ref=page_internal ******************************************************* Benefits Weekly Pay! Paid training. A long list of discounts and benefits is available to all employees. Cellphone and other reimbursements are available for some applicable positions. State-required healthcare benefits are available to qualifying employees in applicable areas. Medical, Dental, and Vision Coverage is available to qualifying employees in applicable areas. Start earning generous paid time off as of your first day. Career Development: We have many training courses in our NFC University that you can take to further your career while working with us. Short-term disability income is offered to qualifying employees in applicable areas. APPLY HERE- ******************************************************************************************************************* We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be legally allowed to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status. The pay is $17 per hour at the time of this ad. Historically, it pays $17-$18 per hour.

Job Details DALLAS, TX Full Time $18.00 Hourly Any FacilitiesDescription OUR MISSION The Family Place empowers survivors of family violence by providing safe housing, counseling, and skills that create independence while building community engagement and advocating for social change to stop family violence. Position Summary: Responsible for ensuring the security and safety of the residents, guests, vendors, and staff for the Safe Campus. Responsible for performing the duties of front desk operations, including greeting visitors, announcing guests to residents, answering phones, and monitoring security camera images. When you take on this role, you will be the first point of contact for residents, guests, and visitors, creating a safe, welcoming, and supportive environment at our Safe Campus. By ensuring security, monitoring activity, and providing helpful assistance, you'll play a vital part in protecting survivors of family violence and giving them the peace of mind they need to heal and rebuild. Key Responsibilities: Greets, interacts with, and directs clients, guests, and vendors in a professional, friendly, and courteous manner; ensures guests and vendors check in and out when conducting business at the campus. Maintains a clean and friendly environment in and around the front entrance, lobby, and work station. Provides basic concierge services, including bus passes to clients, directions, information, etc.; directs or escorts guests to specific locations within the building. Regularly observes building activity as captured by surveillance cameras and displayed on security monitors; reports suspicious or abnormal activities to management, residential operations manager, or Law Enforcement, as appropriate; prepares detailed documentation of incidents according to established procedures. Answers telephones in a friendly and proficient manner. Prepares ID cards for staff. Participates and attends all in-service training and education programs as scheduled. Other Duties: Picks up food bank orders and other donations. Unloads and loads vans. Puts together furniture. Assists with minor maintenance orders. Assists with the transportation of clients. Performs other job-related duties as assigned. Performs backup housekeeping duties when necessary. Qualifications Qualifications: High School Diploma or GED and 6 months of experience working in a front desk security position in a high-risk client environment. Licenses and Certifications: Valid Texas Driver's License and a clear driving record. Knowledge, Skills, and Abilities: Knowledge of office equipment operations. Knowledge of basic maintenance duties, i.e., changing light bulbs, unclogging toilets, changing air filters, following directions to put together office chairs or small furniture, etc. Skilled with the use of professional communications etiquette over the phone and in person, having to interact with guests, clients, and employees. Ability to convey security breaches and unusual circumstances both verbally and in writing. Ability to handle security issues or emergency situations appropriately. Ability to use a computer and MS Office software to complete data entry, reports, etc., when necessary. Ability to complete simultaneous assignments accurately and efficiently and to maintain courteous interpersonal interactions with co-workers, clients, and visitors at all times. Ability to drive a company vehicle safely and adhere to all safety guidelines. Ability to load and unload food, boxes, etc., from vans. Positive attitude, enthusiasm, and energy. Ability to use common cleaning tools and lightweight vacuum cleaners. Ability to stand, bend, stoop, and reach; frequently lifting and emptying wastebaskets; frequently pushing carts loaded with cleaning products, waste paper, etc. Mental and Physical Duties: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made if necessary: While performing the duties of this job, the employee is regularly required to demonstrate skilled and accurate physical actions involving rapid movements and coordinated performance, on or with equipment, with a high degree of manual dexterity in the use of hand instruments or tools. The employee is regularly required to lift or exert force of up to 50 pounds, and occasionally required to lift or exert force of up to 75 pounds. May encounter dirty and disagreeable odors while performing housekeeping duties. Working Conditions: Work may be performed, but is not limited to an office environment. Ability to work some weekends and evening hours for special projects. More About US: At The Family Place, we embrace and live our values: TEAM Together: We believe that collaboration is key to our success. Foster a supportive environment, build trust, act with integrity, and expect transparent communication. Excellence: We are known for our compassion and commitment to excellence, acting with urgency, and advocating for our clients and community. Accountable: Responsible for our actions and decisions. We accept responsibility rather than blame others. Builds relationships to drive results. Mission-Focused: Clients come first. Service is our passion, experienced with empathy and compassion. What We Offer: Competitive salary Health, dental, and vision insurance Agency-paid short-term disability (60% salary replacement up to 11 weeks) Multiple Life, AD&D, and Hospitalization in life insurance options Retirement options through: 403b, agency matching, and HAS accounts Generous paid time off and holidays Professional development opportunities Benefits referenced above for Full-Time employees This is not intended to be all-inclusive. The Family Place reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment. Employment at will.

Live! By Loews-Arlington, TX treats guests to an unprecedented upscale experience that blends sports and entertainment with first-class hospitality and superior amenities. Ideally positioned between the new Texas Rangers' ballpark and Dallas Cowboys' Stadium, the 302-room hotel boasts an infinity-edge pool, a rooftop terrace and floor-to-ceiling windows that offer sweeping views of the Arlington Entertainment District. Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: Competitive health & wellness benefits, 401(k) & company match Paid Sick Days, Vacation, and Holidays, Paid Bereavement Pet Insurance and Paid Pet Bereavement Training & Development opportunities, career growth Tuition Reimbursement Team Member Hotel Rates, other discounts, perks and more What We're Looking For: We are seeking A friendly and energetic Front Office Agent dedicated to enhancing our guest experience through exceptional service and support. The ideal candidate will be proactive, motivated, and committed to providing an unforgettable experience for every guest. Who You Are: A warm and friendly demeanor that fosters a welcoming environment for both guests and Team Members. Committed to delivering exceptional guest experiences, with a passion for anticipating and exceeding guest needs. An individual with excellent verbal and written communication skills, capable of engaging with guests, team members, and other departments with clarity and professionalism. Proactive with the ability to handle various tasks and adjust to changing situations. Veterans and military spouses are encouraged to apply. What You'll Do: Greets and registers guests in a friendly, professional, and efficient manner, assigning rooms which satisfy all special requests. Obtain necessary credit and payment information from the guest. Sell rooms in accordance with Front Desk sales strategies. Ensure knowledge of all banquet event orders and resumes of upcoming groups and events. Provide detailed information about room types, amenities, and hotel facilities to guests, also address guest inquiries. Provide detailed information about local attractions, including travel directions; promoting hotel facilities, food and beverage outlets, and recreational programs. Monitor, communicate, and respond to guest feedback to enhance service quality. Develops and maintains resources and contacts to ensure that hotel guests receive up to date information on a broad variety of activities and events. Maintains overall cleanliness and appearance of the Front Desk, and lobby area, including temperature, lighting, and music. Perform check-out and cash handling activities in accordance with all hotel cash handling policies and procedures. Handle emergencies with professionalism while ensuring the safety and security of guests and staff. Perform additional duties as assigned. Your Qualifications Includes: Minimum of one (1) year guest service experience in hotel hospitality preferred. Experience with previous Property Management System, preferred Opera System. Ability to stand and walk for long periods of time required. Ability to work weekends, evenings, holidays as necessary/required.

Job DescriptionLive! By Loews-Arlington, TX treats guests to an unprecedented upscale experience that blends sports and entertainment with first-class hospitality and superior amenities. Ideally positioned between the new Texas Rangers' ballpark and Dallas Cowboys' Stadium, the 302-room hotel boasts an infinity-edge pool, a rooftop terrace and floor-to-ceiling windows that offer sweeping views of the Arlington Entertainment District. Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: Competitive health & wellness benefits, 401(k) & company match Paid Sick Days, Vacation, and Holidays, Paid Bereavement Pet Insurance and Paid Pet Bereavement Training & Development opportunities, career growth Tuition Reimbursement Team Member Hotel Rates, other discounts, perks and more What We're Looking For: We are seeking A friendly and energetic Front Office Agent dedicated to enhancing our guest experience through exceptional service and support. The ideal candidate will be proactive, motivated, and committed to providing an unforgettable experience for every guest. Who You Are: A warm and friendly demeanor that fosters a welcoming environment for both guests and Team Members. Committed to delivering exceptional guest experiences, with a passion for anticipating and exceeding guest needs. An individual with excellent verbal and written communication skills, capable of engaging with guests, team members, and other departments with clarity and professionalism. Proactive with the ability to handle various tasks and adjust to changing situations. Veterans and military spouses are encouraged to apply. What You'll Do: Greets and registers guests in a friendly, professional, and efficient manner, assigning rooms which satisfy all special requests. Obtain necessary credit and payment information from the guest. Sell rooms in accordance with Front Desk sales strategies. Ensure knowledge of all banquet event orders and resumes of upcoming groups and events. Provide detailed information about room types, amenities, and hotel facilities to guests, also address guest inquiries. Provide detailed information about local attractions, including travel directions; promoting hotel facilities, food and beverage outlets, and recreational programs. Monitor, communicate, and respond to guest feedback to enhance service quality. Develops and maintains resources and contacts to ensure that hotel guests receive up to date information on a broad variety of activities and events. Maintains overall cleanliness and appearance of the Front Desk, and lobby area, including temperature, lighting, and music. Perform check-out and cash handling activities in accordance with all hotel cash handling policies and procedures. Handle emergencies with professionalism while ensuring the safety and security of guests and staff. Perform additional duties as assigned. Your Qualifications Includes: Minimum of one (1) year guest service experience in hotel hospitality preferred. Experience with previous Property Management System, preferred Opera System. Ability to stand and walk for long periods of time required. Ability to work weekends, evenings, holidays as necessary/required. Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Job Details Hampton Inn Arlington I20 South - Arlington, TX Full Time SwingDescription Books guest reservations and/or coordinates with reservation center Registers guests into the hotel in a prompt and courteous manner using up-selling techniques to maximize room rates; prepares for group check-ins, check-outs, and VIP arrivals. Greets, registers, and assigns rooms to guests Handles confidential information, including guest records, with a high degree of integrity Answers and routes call as appropriate; takes guest messages with accuracy Assists with sales and marketing efforts as directed by the General Manager Offers and properly handles requests for wake-up calls Records pertinent guest information in the pass on log Replenishes continental breakfast as needed and keeps the area clean Ensures common area/lobby is clean Performs laundry functions as directed Checks guests in and out of the hotel; processes customer payments according to established policies and procedures. Answers phone in a prompt, efficient, and friendly manner. Promotes hotel services, facilities, and outlets and becomes informed and knowledgeable of upcoming events/ functions in the hotel and in the surrounding area. Answers guests questions about the property and amenities and are able to refer and direct guests to area attractions and outlets. Arranges for the appropriate transportation of guests to and from the hotel when necessary. Uses creative reasoning to overcome guest objections and concerns and to ensure 100% satisfaction. Resolves minor guest complaints to the satisfaction of the customer; informs supervisor of major problems, complaints, disturbances or unhappy guests. Respond quickly to guest requests or complaints in a friendly manner and appropriate action is taken. Follows up to ensure guest satisfaction. Completes daily paperwork to include cashing out, documenting all adjustments, miscellaneous postings paid-outs, charges and check-outs. Handles departmental accounting of monies, receipts, guest accounts and other forms of credit; posts all charges; completes cashiers report, prepares deposit and counts cashier bank. Balances cash bag at open and closing of each shift. Transmits and receives messages using equipment such as a computer, telephone, email, fax, and switchboard. Provides a professional image at all times through appearance and dress. Follows company policies and procedures. Note: Other duties as assigned by supervisor or management

The Front Desk is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. To deliver a great guest experience - a Front Desk Agent will check in and out guests efficiently, and make sure they have all they need for a great stay. Activities & Responsibilities Responsibilities may include, but are not limited to: Welcome guests in a friendly, prompt and professional manner recognizing Hitlon Honors Members and also returning guests Check guests in, issue room keys, provide information on hotel services and room location Ensure required identification is taken from guests at check-in in line with local legislative requirements Answer phones in a prompt and courteous manner Up-sell rooms where possible to maximize hotel revenue Answer, record and process all guest calls, messages, requests, questions or concerns Record guest preferences in the system Check guests out, including resolving any late or disputed charges Accurately process all cash and credit card transactions using established procedures Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up Take action to solve guest problems/complaints using appropriate service recovery guidelines Follow established hotel safety protocols and procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty Equipment & Technology (examples in parentheses) Office equipment (copier, fax, scanner, label maker) Microsoft Suite (Excel, Word, Outlook, etc.) Hilton Guest Systems

Job Details 619 - Southlake Hilton - Southlake, TX Full Time AnyDescription The Hilton Southlake Town Square is proud to be one of Hilton's most prestigious properties in North America, consistently ranking in the top 10% for guest service and overall cleanliness. As a Connie Award-winning hotel, we offer 248 beautifully appointed guest rooms and over 28,000 square feet of flexible meeting space, all overlooking the vibrant Southlake Town Square. At Hilton Southlake, we also take care of our team. Enjoy employee discounts at Hilton Hotels & Resorts, a Quarterly Team Member Celebration, and our Employee of the Quarter Program. Plus, we offer complimentary meals and a fun, supportive work environment. Join us and be a part of something truly special! Team Member Experience at Hilton Southlake At Hilton Southlake, we believe that exceptional hospitality begins with a thriving team. We're proud to offer a workplace culture that values connection, recognition, and shared success. Our commitment to team member well-being goes beyond the : Complimentary Meals All AM and PM shift team members enjoy free, freshly prepared lunches daily-because great service starts with feeling nourished and appreciated. Quarterly Rallies Every quarter, we come together to celebrate wins, share updates, and energize our team with rally-style events that foster unity, motivation, and a shared sense of purpose. Employee Recognition We spotlight outstanding contributions through formal recognition programs, shout-outs, and awards that honor those who go above and beyond. Your dedication doesn't go unnoticed-it's celebrated. Monthly Family Breakfasts Once a month, we host a warm, welcoming breakfast for our team family style. It's a chance to connect, relax, and enjoy a moment of hospitality together-Hilton style. Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services - all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel. JOB SUMMARY Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel's high standards of quality. ESSENTIAL JOB FUNCTIONS This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week. Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Code electronic keys, certificates, and coupons as appropriate. Requires continual standing and movement throughout front office areas. Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash; make change and balance as assigned house bank. Accept and record vouchers, travelers' checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. Close guest accounts at the time of check out and ensure guest's satisfaction. In the event of dissatisfaction, research and attempt to resolve problem within established guidelines, may include turning problem over to a supervisor. Field guest complaints, conducting thorough research to develop the most effective solutions and resolve complications such as location changes or credit issues. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating and air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Keeps the corridors and service area neat at all times. Adheres to all company policies and procedures. Follows safety and security procedures and rules. Knows department fire prevention and emergency procedures. Utilizes protective equipment. Reports unsafe conditions to supervisor/manager. Reports accidents, injuries, near-misses, property damage or loss to supervisor. Provides for a safe work environment by following all safety and security procedures and rules. All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook). Assists other Front Desk Personnel when need. Perform any related duties as requested by supervisor/manager. Qualifications KNOWLEDGE, SKILLS & ABILITIES The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable Any combination of education and experience equivalent and graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred. Prior hospitality experience preferred, but not required. Considerable skill in the use of a calculator and prepare moderately complex mathematical calculations without error. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts. Ability to read, listens, and communicates effectively in English, both verbally and in writing. Ability to access and accurately input information using a moderately complex computer system. Hearing and visual ability to observe and detect signs of emergency situations. PHYSICAL DEMANDS Ability to stand and move throughout front office and continuously performs essential job functions. Stand 95% of shift Lifting up to 25 pounds maximum. Occasional twisting, bending, stooping, reaching, standing, walking. Frequent talking, hearing, seeing and smiling. Benefits 401(k) Disability insurance Employee assistance program Health insurance Life insurance Paid time off Room Discounts Employee Food and Beverage Discounts EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

COME BE PART OF OUR GROWING FAMILY! We offer bonus incentive programs for all positions and a comprehensive benefits package to all eligible full-time team members! If you are energetic , like to be recognized and have a passion for serving others , then please visit sevahos.com to learn more about our company and to see all of the employment opportunities we have to offer! TITLE: Front Desk Agent POSITION FOCUS: Ensures guest satisfaction and revenue optimization through check in, check out and attentive coordination of hotel services for the guest. Works to optimize the guest experience while at the hotel and elsewhere. JOB REQUIREMENTS: 90% of shift is standing and bending/kneeling. Must be able to reach all areas of hotel to assist clients. Occasional carrying and lifting of heavy items. Proficient with computers and Microsoft Office. Will be required to work weekends and holidays and all shifts, as necessary. ORGANIZATIONAL STRUCTURE: Reports to: Front Desk Supervisor and/or Front Office Manager and/or Assistant General Manager. Subordinates: N/A PRIMARY RESPONSIBILITIES: · Greets guests and completes established check-in procedures. · Accurately completes shift checklist and stays at front desk post throughout the entire shift. · Facilitates guest departure (check-out) procedures in order to open the room for the next sell. · Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and maintains accurate hotel records. · Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue. · Maintains good customer relations by keeping abreast of all departmental functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. · Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and to provide guests with timely and efficient service. · Controls cash transactions at the front desk and maintains complete responsibility for personal bank. · Processes all guest mail, messages and faxes by receiving, sorting, notifying and distributing to mailboxes and to guests in order to ensure the information is received by the guests in the timeliest and most accurate method possible. · Contributes and maintains established information and communications sources such as department and front desk log books in order to enhance department communications and operations. · Understands and ensures that the front desk needs to remain staffed even if the following shift is tardy or late. · Provides assistance to other team members and departments. · Ensures safety by following security procedures. · Responsible for understanding and adhering to guidelines set forth in the team member handbook. Expected to report to work on scheduled days and at scheduled times. · Observes the 5x10 rule, which is to be complied with at all times. Anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. · Performs other duties as assigned, requested or deemed necessary by management.

Job DescriptionDescription: The Doubletree Dallas Campbell Centre is looking for Front Desk Agents. They are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Education & Experience High School diploma or equivalent required; College course work in related field helpful. Experience in a hotel or a related field preferred. Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high-pressure situations. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests. Must be able to work with and understand financial information and data, and basic arithmetic functions. Ability to perform numerical operations using basic counting, adding, subtracting, multiplying and dividing Ability to read, comprehend and write simple instructions and/or short correspondence and memos Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations An operational knowledge of Microsoft Office suite Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends and holidays Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc) • Ability to participate in the creation of an enjoyable work environment Requirements: Job Duties & Functions Approach all encounters with guests and associates in a friendly, service-oriented manner. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards). Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel. Comply at all times with Avion Hospitality policies, standards and regulations to encourage safe and efficient hotel operations. Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality standards; maintain a friendly and warm demeanor at all times. Maintain proper operation of the telephone switchboard and ensure that all Avion Hospitality performance standards are met. Handle requests for information, mail and messages in an efficient and courteous manner. Answer guest inquires about hotel service, facilities and hours of operation. Answer inquiries from guests regarding restaurants, transportation, entertainment, etc. Establish and maintain good communications and team work with fellow associates and other departments within the hotel. Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow rate quoting scenario. Be familiar with all Avion Hospitality policies and house rules as well as hospitality terminology. Have knowledge of and assist in emergency procedures as required. Handle check-ins and check-outs in a friendly, efficient and courteous manner. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms. Use proper two-way radio etiquette at all times when communicating with other associates. As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel. Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds

What you will be doing Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. Promptly, accurately and efficiently know how and where to post all charges. Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often. Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly. Review any reservations with special requests and work to block rooms accordingly. Have knowledge of hotel rates, discounts and how to handle each. Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.