Post job

Front desk associate jobs in Grapevine, TX

- 1,851 jobs
All
Front Desk Associate
Front Desk Agent
Front Desk Receptionist
Front Desk Attendant
  • Front Desk & Rehab Support (Part-Time) HealthSource Chiropractic Southwest Fort Worth

    Healthsource Chiropractic of Fort Worth 3.9company rating

    Front desk associate job in Fort Worth, TX

    Job DescriptionBenefits: Bonus based on performance Competitive salary Employee discounts Free uniforms Opportunity for advancement Training & development Wellness resources Location: 4747 S Hulen St, Suite 101, Fort Worth, TX 76132 Schedule: Saturday: 7:00 AM 2:00 PM Monday: 7:00 AM 2:00 PM Tuesday: 7:00 AM 2:00 PM About Us HealthSource Chiropractic of Southwest Fort Worth is a high-energy, patient-focused wellness clinic dedicated to helping our community Live Life. Pain Free. Our team delivers exceptional care, compassionate service, and an uplifting clinic experience for every patient who walks through our doors. We are looking for a motivated and friendly team member to work in a hybrid Front Desk + Rehab Specialist role during all scheduled shifts. This role is ideal for someone who loves helping people, enjoys a fast-paced environment, and is confident guiding patients both administratively and clinically through their wellness journey. Position Overview This position blends patient-facing customer service with hands-on rehab floor support. You will: Serve as the welcoming face at the front desk Help manage patient flow Support rehab exercises Assist with patient care education Communicate clearly about the next steps in care And (very importantly) help patients understand the value of getting started with care, including the financial aspect when appropriate We will train you on everything you need to know you just bring the energy, reliability, and willingness to learn. Key Responsibilities Front Desk Responsibilities Warmly greet and check in patients Schedule appointments and manage patient flow Answer phones and handle daily communications, including calling potential new patients to schedule appointments Discuss care plans and confidently guide patients through next steps Review financial arrangements, explain services, and support treatment plan acceptance Process payments and maintain accurate visit tracking Assist with intake forms and patient questions Deliver a high-level service experience in a fast-paced setting Rehab Specialist Responsibilities Guide patients through doctor-prescribed rehab exercises, confidently discuss products Do movement screens, foot screens, and pillow measurements Track patient progress and communicate with providers Encourage and motivate patients throughout their care Keep the rehab area clean, organized, and upbeat What Were Looking For Excellent communication skills and a naturally friendly personality Sales and/or customer service experience (highly preferred) Comfortable discussing care plans, commitment to care, and financial details with patients Confident helping patients understand the value of treatment Positive, energetic, and reliable punctuality is essential Ability to multitask and stay organized in a busy clinic Comfortable learning and demonstrating rehab exercises (training provided!) Tech-savvy with good computer skills Must be available every Saturday, Monday, and Tuesday from 7am2pm Compensation & Benefits Competitive hourly pay Chiropractic & wellness care benefits Supportive, fun, mission-driven team culture How to Apply Submit your resume and a brief message explaining why youd be a great fit for HealthSource SW Fort Worth. We cant wait to meet you!
    $27k-35k yearly est. 26d ago
  • Front Desk

    Pugh 4.2company rating

    Front desk associate job in Terrell, TX

    Looking for a personable, energetic team player. Someone who is not afraid to ensure our members feel welcomed and heard. This role help ensure our culture is clean, friendly, and well maintained. Our experts strive to ensure our members are happy, motivated, and getting an amazing experience every time they walk in. Must be willing to help clean and make calls when needed. Pay: $14.00 - $16.00 per hour Job type Full-time Part-time Weekly Day Range Monday to Friday Weekend availability Shift 4-hour shift 8-hour shift Compensation: $12.00 - $14.00 per hour ABOUT WORKOUT ANYTIME: Workout Anytime 24/7 has earned a well-deserved spot on Entrepreneur's prestigious list of top 500 Franchises for 2024! Atlanta-based Workout Anytime is a 24-hour, seven-day-a-week fitness concept with 180+ units across the U.S. Founded by fitness veterans John Quattrocchi and Steve Strickland, the company was formed to provide members with first-class fitness facilities at the lowest cost possible, deliver a profitable and affordable business model to franchisees and offer exciting career opportunities for its employees. Mission To provide a friendly, convenient, life-changing journey with passion. Vision To reshape the fitness community where everybody aspires to be the best they can be. Values Attitude - We drive a positive culture of confidence and enthusiasm by doing the right thing for all our members, partners, and staff. Care - We provide our members, partners, and staff with an environment that is welcoming and respectful of each individual. Excellence - We are committed to the success of our members and partners through the expertise and dedication of our team. Strategic Drivers Think Big Keep It Simple Do It With Integrity
    $14-16 hourly Auto-Apply 60d+ ago
  • Front Desk Agent TCLC

    Valencia Group 3.8company rating

    Front desk associate job in Irving, TX

    Job Details Experienced Texican Court - Irving, TX Full Time High School $16.00 - $18.00 Hourly Any Hospitality - HotelDescription Up to $900 RETENTION PROGRAM PAY and MORE, APPLY to FIND OUT! Are you a Customer Service Super Star…. WE NEED BIG STARS LIKE YOU!!! Come be a part of an AWARD-WINNING TEAM. Texican Court is located in Irving, TX and is a pillar of the community. Our hotel is unique to the city and we are looking for outstanding talent to provide exceptional customer service to our guests. We are part of Valencia Hotel Group, a collection of hotel's are created for today's passionate traveler, each of our hotels are intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond.. Shift Requirements: 7am-3pm, 3pm-11pm, 12pm-8pm Essential Functions: To be thoroughly acquainted with all check-in procedures and policies. To be thoroughly acquainted with all check-out procedures and policies. Be familiar with guest scenarios. Be familiar with all technical equipment as related to the Front Desk. To be familiar with all hotel facilities. To be familiar with general organization set-up. To be familiar with the inter-relationship between the different departments. Hotel Specific Essential Functions: Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high-pressure situations. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary. Must have the ability to assimilate complex information, data etc from disparate sources and consider, adjust or modify to meet the constraints of the particular need. Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests. Must be able to work with and understand financial information and data, and basic arithmetic functions. Approach all encounters with guests and employees in a friendly, service oriented manner. Maintain regular attendance in compliance with Texican Court standards, as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working. Comply at all times with Texican Court Standards and regulations to encourage safe and efficient hotel operations. Check guests into or out of hotel. Confirm credit and payment method at check in. Confirm full payment at check out. Log all requests, confirm completion and follow up. Direct guests to daily functions within hotel. Complete bucket check. Review PMS inventory and House Count for availability and rates. Book reservations for day of arrival or future stays. Balance and prepare individual paper work for closing of shift. Balance bank daily. To be thoroughly acquainted with all hotel promotional programs. Run copies and charge guests as needed. Send faxes and charge guests as needed. Run daily arrival report and mark registration cards for special requests. Distribute packages and mail to guest services for delivery or inform guest of receipt. Stock and clean work space for next shift Distribute billing reports to Hotel outlets. Block bus tours and notify housekeeping. Run PBX board as necessary. Load PMS, PBX, PC, Folio as necessary. Other duties as required. Tools and Equipment: Computer and printer, typewriter, telephone, pen/pencil, photo-copying machine. Working Environment: Interior and on occasion exterior of hotel with exposure to weather conditions. Physical Requirements: Standing/Walking: Constantly: At front desk on tile or carpet. Crouching (bend at knees): Frequently. When getting supplies from cabinets, picking things up from the floor, and loading the computer printer with paper. Stooping (bend at waist): Constantly. Getting keys, supplies, and doing paperwork on the front desk. Twisting (knees/waist/neck): Constantly. When working with several people at once; watching for guests; retrieving material. Reaching (overhead/extension): Constantly. Passing materials to guests over the front desk counter. Handling/Grasping: Constantly. Handling telephones, folios, files, fares, supplies, keyboards, grasping pens, telephones, and credit card. Pushing/Pulling: Average weight frequently 5 lbs. Maximum weight occasionally 20 lbs. Lifting/Carrying: Average weight frequently 5 lbs. Maximum weight occasionally 20 lbs. Qualifications/Benefits Qualifications: Hotel Operations or Customer Service experience preferred Communicates effectively with others Works productively with a team Effective multitasking skills Composure and patience under pressure Skilled in working with multiple computer programs BENEFITS: Medical, Dental, Life insurance Paid Time Off Paid Community Service Days Click here to learn more Valencia Hotel Group (and all its affiliates) is an Equal Opportunity Employer Valencia Hotel Group provides equal employment opportunities to all persons. The company does not discriminate because of race, color, religion, sex, national origin, disability or ancestry in recruiting, hiring, placement, promotion or any other condition of employment and actively seeks a diverse and representative work force.
    $16-18 hourly 60d+ ago
  • Front Desk Receptionist - Fort Worth, TX

    The Joint 4.4company rating

    Front desk associate job in Westover Hills, TX

    Front Desk Coordinator - Part Time A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all. Position Summary The Joint Chiropractic is seeking a dedicated and motivated Front Desk Coordinator to join our growing team. This role focuses on delivering exceptional patient service in a fast-paced walk-in clinic environment, handling check ins and payments, and supporting the clinic team to ensure a smooth, welcoming, and efficient patient experience. Key Responsibilities * Greet and engage patients, delivering a friendly and professional first impression. * Present and explain membership options, promotions, and service benefits to encourage conversions and renewals. * Process membership sales, upgrades, and payments accurately. * Track and report sales activity, patient visits, and conversion metrics. * Support clinic efficiency by managing patient flow and assisting the chiropractic team as needed. Qualifications * Prior experience in sales, customer service, or a client-facing role preferred. * Strong communication and persuasion skills with a customer-first mindset. * Ability to work in a fast-paced, walk-in clinic environment. * Basic computer and payment processing skills. * Reliable, professional, and goal-oriented team player. Schedule This role requires availability Wednesdays and Fridays from 9:30am to 7:00pm, and Saturdays from 9:30am to 5:00pm with Occasional Travel. Compensation and Benefits * Base Pay: $13.00 per hour * Bonus potential every paycheck * 3 day workweek: Wednesdays & Fridays from 9:30am to 7:00pm, and Saturdays from 9:30 to 5:00pm * Discounted Chiropractic Care * Full time benefits: Health Insurance, 401(k), Paid Time Off accrual, Paid Holidays Why Join Us When you join The Joint, you're not just starting a new job, you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision. Business Structure You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary. Ready to Join the Movement? Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
    $13 hourly 34d ago
  • Front Desk Agent

    Mehr Consultancy

    Front desk associate job in Irving, TX

    We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests. The ideal candidate should have strong communication, problem-solving, and conflict-resolution skills. Compensation: $17.00 - $21.00 Key Responsibilities: Check guests in and out by confirming reservations, assigning rooms, and issuing keys. Handle guest requests and complaints promptly and professionally. Manage cash drawer and process payments (room charges, cash, debit, or credit). Keep the front desk area and lobby clean and organized. Coordinate with housekeeping to ensure room readiness for guests. Provide guests with directions and information about the property and local attractions. Answer guest calls, messages, and process requests or concerns. Run daily reports and ensure the accuracy of information. Assist guests with special requests and ensure their satisfaction. Follow all company policies, and safety procedures, and maintain confidentiality of guest information. Requirements: High school diploma or equivalent. Strong communication and customer service skills. Ability to work independently and handle stressful situations. Proficiency in Windows operating systems and office software. Ability to work well with others and develop positive working relationships. Ability to lift to 50 pounds occasionally and 10 pounds frequently.
    $17-21 hourly Auto-Apply 60d+ ago
  • Front Desk Receptionist

    Serenity Mental Health Centers 3.7company rating

    Front desk associate job in Southlake, TX

    Job Description Want to Make a Difference Through a Career in Healthcare? Welcome to Serenity. If you've ever thought about a career in healthcare but didn't know where to start - this is your sign. Serenity Healthcare is redefining what mental wellness looks and feels like. No Healthcare Experience? No Worries! We're not looking for résumés stacked with medical jargon - we're looking for energy, drive, and people who get people. If you can stay focused, work efficiently, and connect authentically with those we serve, you're our kind of person. We'll teach you the healthcare side - just bring your hustle, heart, and commitment to doing meaningful work. The Role: Front Desk Receptionist | Southlake, TX As the Front Desk Receptionist, you're the first smile patients see when they walk in. You'll help keep things running smoothly, from checking people in to answering calls and making patients feel welcome, heard, and supported. What You'll Do: Greet patients (and their support crew) with warmth and professionalism Update and verify patient info at every visit Help with forms and answer patient questions Answer phones and emails - with clarity, kindness, and efficiency Make appointment reminder calls Get to know our patients - names, stories, and what makes them feel seen Keep the front space clean, calm, and inviting Use scheduling software and medical office tech like a pro Pitch in wherever needed - we're a team, always What You Need: · Calm energy, attention to detail, and team spirit · Can juggle multiple tasks without breaking a sweat · Fluent in digital - from email to scheduling systems and databases · You get that privacy matters - or you're down to learning the rules · 1+ year of helping people in fast-paced, service-focused roles · High School Diploma or GED Why You'll Love It: · A consistent schedule: 3 days/week (13-hour shifts) · Fulfillment - make a real difference for others as you help our patients ‘take back their lives' · Room to grow - real career paths and skill-building support · Time to live your life - 10 PTO days (15 after first year) + 10 paid holidays · Excellent health, dental, & vision - we cover 90% · We help you stack for the future - 401k included · Earn rewards for referring great people to our team Who We Are: Using advanced medical devices recently released to market, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare. Serenity Healthcare is an equal opportunity employer - if you're qualified, you're welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire.
    $28k-33k yearly est. 23d ago
  • Front Desk Agent / Concierge

    NFC Amenity Management 3.8company rating

    Front desk associate job in Southlake, TX

    [For best results, please make sure that your resume is up to date with your current contact information and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.] We are looking for a candidate who works well by themselves and enjoys a fast-paced environment. Making eye contact and being welcoming is a must! The pay for this part-time position is $18 per hour. APPLY HERE- ******************************************************************************************************************* WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S. A typical day at one of our front desks As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls/requests and package/food deliveries. Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation. Here are just a few other responsibilities you will have throughout your day: You will ensure smooth operations and a positive service experience by effectively communicating with your team members, property management, and residents/guests. Follow property-specific systems to receive and sign for deliveries, ensuring deliveries are delivered to residents efficiently. Facilitate contractor arrivals and departures, as well as realtor/potential homebuyer/renter visits. Advise and remind residents and guests of any appropriate rules and regulations established by the property management. Follow all property procedures for resident, guest, and vendor access. Promptly answer and complete all resident requests, phone calls, questions, or concerns. Look sharp in your supplied uniform. Enjoy interacting with the residents. These are the qualities and attributes we're looking for in this position- Front Desk Experience Hospitality Outgoing Personality Teamwork Ability To Multitask Flexibility Detail-Oriented Proactive APPLY HERE- ******************************************************************************************************************* Check out our website at nfcam.com and join our Social Networks: ***************************************************** https://www.facebook.com/pg/NFC-Amenity-Management-***********77743/posts/?ref=page_internal ******************************************************* Benefits Weekly Pay! Paid training. A long list of discounts and benefits is available to all employees. Cellphone and other reimbursements for some applicable positions. State-required healthcare benefits are available to qualifying employees in applicable areas. Medical, Dental, and Vision Coverage available to qualifying employees in applicable areas. Start earning generous paid time off as of your first day. Career Development: We have many training courses in our NFC University that you can take to further your career while working with us. Short-Term Disability Income is offered to qualifying employees in applicable areas. APPLY HERE- ******************************************************************************************************************* We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be legal to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status. At the time of this ad, the position pays $18 per hour. Historically, it pays $17 to $18 per hour.
    $17-18 hourly 50d ago
  • Front Desk Attendant [0605/24/13]

    City of Euless, Tx 3.9company rating

    Front desk associate job in Euless, TX

    Under general supervision, the Front Desk Attendant is responsible for monitoring all activities of the recreation center, providing program information and issuing recreational equipment. PRINCIPAL DUTIES AND RESPONSIBILITIES: * Monitors all activities of the recreation center and provides information about recreational programs, registers people for classes and athletic events, and receives fees for memberships, daily use fees, racquetball reservations, room use, and classes. * Admits members and guests into recreation center in accordance with the "Membership Policy", checks proof of membership of each person seeking to use the facility, and accepts fees. * Maintains cleanliness of general recreation areas/locker rooms/bathrooms as well as an hourly checklist to ensure the cleanliness of the facility. * Assists in resolving participant complaints and immediately report all injuries/incidents to supervisor and assists in collecting information to complete all forms necessary. * Supervises community service volunteers. * Available to work after hour rentals and special events as needed. * Performs other related duties as assigned. KNOWLEDGE SKILLS AND ABILITIES REQUIRED: * Ability to communicate clearly with both staff and guests. * Skilled in public/employee relations and problem solving. * Ability to learn recreation policies and procedures. * Knowledge of basic mathematics. * Ability to work a flexible schedule, maintain regular attendance and be able to work evenings and weekends. * Ability to operate a computer, printer, copy machine, fitness equipment, telephones, etc. * Ability to react quickly and calmly in emergency situations. * Knowledge in reconciling a cash drawer. MINIMUM EDUCATION AND EXPERIENCE REQUIRED: High school diploma or GED equivalent plus six months customer service experience is required. Must have, or the ability to obtain a valid Texas Driver's License within 6 months of employment. Current CPR certification preferred or the ability to obtain CPR certification within 6 months of employment is required. PHYSICAL DEMANDS AND WORK ENVIRONMENT: Stands for extended periods of time while performing daily duties such as recording fees, reserving rooms, etc., bends and walks while distributing supplies, equipment, and checking rooms. Pre-employment screening includes but is not limited to Drug Screen, Physical Examination, Credit Check, Motor Vehicle Review and applicable Background Checks. Return to full list >>
    $22k-28k yearly est. 6d ago
  • Front Desk Receptionist

    Metrocare Services 4.2company rating

    Front desk associate job in Dallas, TX

    Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state. : HOURS OF RESPONSIBILITYMonday - Friday: 1st Shift (8 am - 5 pm) ESSENTIAL DUTIES AND RESPONSIBILITIESThe essential functions listed here are representative of those that must be met to successfully perform the job. Greet clients and visitors with empathy and professionalism. Answer and direct phone calls, emails, and inquiries in a timely and respectful manner. Maintain confidentiality and uphold HIPAA standards at all times. Ensure the reception area is clean, organized, and trauma-informed (e.g., calming décor, accessible materials). Monitor client flow and communicate with clinicians regarding appointment status. Handle emergencies or escalations calmly and appropriately, following organizational protocols. Support administrative tasks such as data entry, filing, and mail distribution Greets and registers visitors Informs employees of the visitor's arrival, and directs visitors to appropriate meeting room. Answers and transfers phone calls, or relays messages. Collects and distributes mail. Schedules meetings or interviews, and arranges for conference rooms or makes other logistical arrangements as required. May perform occasional clerical duties, such as data entry, filing, or photocopying. Performs other duties as assigned. COMPETENCIESThe competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws. Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills. Effective verbal and written communication skills.• Excellent organizational skills with the ability to prioritize workflow. Demonstrates sensitivity to the emotional needs of clients and maintains a calm, supportive presence. Always maintains strict confidentiality and professional boundaries. Respects and values diverse backgrounds, identities, and experiences. Capable of managing stress and responding appropriately in emotionally charged situations. Comfortable working in a dynamic, fast-paced environment with shifting priorities. Able to maintain a high level of professionalism and confidentiality. Performs work under direct supervision. Handles basic issues and problems, and refers more complex issues to higher-level staff. QUALIFICATIONS Required Education, Experience, Licenses, and Certifications Typically requires a high school diploma and 0 to 2 years of experience. Prior experience in a receptionist or administrative support role, preferably in a healthcare or mental health setting. Proficiency in Microsoft Office and HRIS software (e.g., Workday systems). Strong organizational skills and attention to detail. Excellent verbal and written communication skills. Experience working in trauma-informed or behavioral health environments. Bilingual or multilingual abilities, especially in Spanish. MATHEMATICAL SKILLS Basic math skills required. Ability to work with reports and numbers. Ability to calculate moderately complex figures and amounts to accurately report activities and budgets. Ability to work with reports and numbers & Ability to calculate moderately complex figures and amounts to accurately report activities and budgets. REASONING ABILITYAbility to apply common sense understanding to carry out simple one or two-step instructions. Strong reasoning and problem-solving skills with the ability to make informed decisions in a dynamic and client-centered environment.PHYSICAL DEMANDS & WORK ENVIRONMENTThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the incumbent is regularly required to talk and hear, use hands and fingers to operate a computer and telephone. Due to the multi-site responsibilities of this position the incumbent must be able to carry equipment and supplies. Sitting- Frequent Standing- Frequent Lifting (Up to 15 pounds)- Frequent Lifting (Up to 25 pounds)- Occasional Lifting (Up to 50 pounds)- Occasional Travel In county travel may be required- N/A Overnight travel required- N/A NOTICE ON POSITIONS THAT REQUIRE TRAVEL TO/FROM VARIOUS WORKSITES Positions that are “community-based,” in whole or part, require the incumbent to travel between various worksites within his/her workday/workweek. The incumbent is required to have reliable transportation that can facilitate this requirement. The incumbent is further required to meet the criteria for insurability by the Center's risk management facilitator; and produce proof of minimal auto liability coverage when applicable. Failure to meet these terms may result in disciplinary action up to and including termination of employment, contract or other status with Metrocare. Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months of employment. Liability insurance required if employee will operate personal vehicle on Center property or for Center business. Must be insurable by Center's liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record. WORK ENVIRONMENT The work environment describe here is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodation can be made to enable individuals with disabilities to perform the essential functions. Employees in this role are expected to maintain composure under pressure, exercise sound judgment, and follow established protocols to ensure a safe and secure work environment. Ongoing training in crisis intervention, de-escalation techniques, and workplace safety is provided. Additionally, employees have access to resources such as the Employee Assistance Program (EAP), Telehealth Counseling, and Supportive Management. Office-Based Environment - Primarily works in an office setting with standard hours and minimal physical demands. DISCLAIMER This is a record of major aspects of the job but is not an all-inclusive job contract. Dallas Metrocare Services maintains its status as an “at-will” employer and nothing in this job description shall be interpreted to guarantee employment for any length of time. Additional tasks may be assigned as deemed necessary by the immediate supervisor. The position's status conforms to the Fair Labor Standards Act of 1939 as amended, and the employee has agreed to the standards methods of compensation in compliance with Center's procedures and Federal Law. Benefits Information and Perks: Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package: Medical/Dental/Vision Paid Time Off Paid Holidays Employee Assistance Program Retirement Plan, including employer matching Health Savings Account, including employer matching Professional Development allowance up to $2000 per year Bilingual Stipend - 6% of the base salary Many other benefits Equal Employment Opportunity/Affirmative Action Employer Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free. No Recruitment Agencies Please
    $25k-31k yearly est. Auto-Apply 52d ago
  • Front Desk/Reception

    Rad & Associates PLLC

    Front desk associate job in Dallas, TX

    Job DescriptionBenefits: 401(k) 401(k) matching Dental insurance Health insurance We are seeking a professional, friendly, and organized Receptionist to be the first point of contact for our firm. The ideal candidate will have excellent communication skills, a polished demeanor, and a customer-service mindset. You will manage front desk duties, support office operations, and help ensure a welcoming and efficient environment for clients and staff. Key Responsibilities: Greet and assist clients, visitors, and vendors in a professional and courteous manner Answer and direct phone calls using a multi-line phone system Schedule and confirm appointments for attorneys and staff Manage incoming and outgoing mail, deliveries, and courier services Maintain cleanliness and organization of the reception area and conference rooms Perform clerical duties such as data entry, scanning, copying, and filing Assist legal staff with administrative support tasks as needed Handle sensitive client information with discretion and confidentiality Monitor and order office and breakroom supplies as necessary Communicate with clients regarding appointments, basic inquiries, and follow-ups Qualifications: High school diploma or equivalent required; associates or bachelors degree preferred 1+ years of experience in a receptionist, front desk, or administrative support role (law firm experience a plus) Strong interpersonal and communication skills, both verbal and written Proficient in Microsoft Office Suite (Word, Outlook, Excel) Ability to prioritize tasks and manage time effectively in a fast-paced environment Professional appearance and demeanor Spanish-speaking or multilingual candidates are a plus Experience with legal practice management software is a plus but not required.
    $19k-26k yearly est. 18d ago
  • Weekend Front Desk

    Excel Fitness

    Front desk associate job in Highland Village, TX

    All Gym Staff will be responsible for creating a positive member experience by providing a superior level of customer service and cleanliness to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities -Greet members, prospective members and guests, providing exceptional customer service. -Responsibilities could include: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates to member's accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Detailed cleaning in all areas of the facility. Qualifications/Requirements -Customer service background preferred. -Basic computer proficiency. -Upbeat and positive attitude! -Punctuality and reliability is a must. -Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. -Strong listener with the ability to empathize and problem solve. -Demonstrate diplomacy in all interactions while using appropriate behavior and language. -High School diploma/GED equivalent required. -Must be 18 years of age or older. Physical Demands -Continual standing and walking during shift. -Continual talking in person or on the phone during shift. -Must be able to occasionally lift up to 50 lbs. Compensation: $12.00 - $15.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
    $12-15 hourly Auto-Apply 60d+ ago
  • Studio Fitness Front Desk/Sales

    Row House 4.3company rating

    Front desk associate job in Keller, TX

    Row House is currently seeking high energy, passion filled, and sales motivated individuals who are fitness minded and have a love for community, and our brand!Row House is a boutique rowing concept that strives to give people of all different fitness levels an efficient, high-cardio, full-body workout in less than one hour. It distinguishes itself from other group fitness concepts built on insecurity and competition by creating an environment that raises everyone up so they come together, rowing on the same rhythm, with the same flow and energy. Rowing has long been recognized by serious athletes as one of the most effective forms of full-body exercise and Row House's workout stays true to form. Targeting the upper body, lower body, and core all at once, the brand's fitness program offers an energetic, endorphin-boosting workout in a safe, inspiring, and inclusive environment. Row House delivers this full body work out through an encouraging inclusive community of members and staff. POSITION DESCRIPTION:The purpose of the Front Desk Sales Representative is to assist the General Manager with new membership sales by bringing new members to the studio and booking them into Intro Classes. The Sales Representative also assists with retaining current members. Fitness knowledge or background is preferred but not required. REQUIREMENTS: Excellent sales, communication, and customer service skills required Goal-oriented with an ability to achieve sales in memberships and retail Ability to learn and use the Club Ready software system Ability to stand or sit for up to 8 hours throughout the workday Must be fluent in English and have excellent communication skills via in person, phone and email Must be able to work under pressure and meet tight deadlines Must have proficient computer skills Must have flexibility for a non-traditional schedule including some holiday, early-morning and weekend availability Daily and/or occasional travel to neighboring businesses may be required. RESPONSIBILITIES: Assist the General Manager with the sales process of lead generation, follow up, and close Book and confirm first time classes Manage the front desk to greet and check-in clients and prospects when they enter the studio Conduct tours of the facility while establishing a relationship and targeting individual's needs and wants Maintain acceptable level of personal sales production Emphasize and enforce objectives of the club as a fitness and wellness provider Present available services to current or prospective members Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club Ensure studio is clean and tidy Other duties as assigned Position can be in Keller, Irving and/or Las Colinas COMPENSATION & PERKS: Competitive base based on experience - Starting at $14/Hr + Retail and Membership sales commissions Free or discounted studio memberships Commission paid on sales Leave the stuffy clothes behind, it's all leggings and shorts here! Opportunity for bonus based on performance Opportunities for growth within the studios, including additional sales and management opportunities Compensation: $12.00 - $14.00 per hour Broaden your fitness expertise with a hot, new concept that is taking the indoor rowing industry by storm. Row House is rapidly expanding and seeking rock star coaches, leadership-driven general managers, and performance-driven sales associates who have a passion for helping people. Whether you are a general manager, sales associate, barre or boot camp instructor, and/or a personal trainer - all fitness and sales-minded experts are welcome to apply. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Row House Corporate.
    $12-14 hourly Auto-Apply 60d+ ago
  • Front Desk Security M-F 3p-11p

    The Family Place 3.4company rating

    Front desk associate job in Dallas, TX

    Job Details DALLAS, TX Full Time $18.00 Hourly Any FacilitiesDescription OUR MISSION The Family Place empowers survivors of family violence by providing safe housing, counseling, and skills that create independence while building community engagement and advocating for social change to stop family violence. Position Summary: Responsible for ensuring the security and safety of the residents, guests, vendors, and staff for the Safe Campus. Responsible for performing the duties of front desk operations, including greeting visitors, announcing guests to residents, answering phones, and monitoring security camera images. When you take on this role, you will be the first point of contact for residents, guests, and visitors, creating a safe, welcoming, and supportive environment at our Safe Campus. By ensuring security, monitoring activity, and providing helpful assistance, you'll play a vital part in protecting survivors of family violence and giving them the peace of mind they need to heal and rebuild. Key Responsibilities: Greets, interacts with, and directs clients, guests, and vendors in a professional, friendly, and courteous manner; ensures guests and vendors check in and out when conducting business at the campus. Maintains a clean and friendly environment in and around the front entrance, lobby, and work station. Provides basic concierge services, including bus passes to clients, directions, information, etc.; directs or escorts guests to specific locations within the building. Regularly observes building activity as captured by surveillance cameras and displayed on security monitors; reports suspicious or abnormal activities to management, residential operations manager, or Law Enforcement, as appropriate; prepares detailed documentation of incidents according to established procedures. Answers telephones in a friendly and proficient manner. Prepares ID cards for staff. Participates and attends all in-service training and education programs as scheduled. Other Duties: Picks up food bank orders and other donations. Unloads and loads vans. Puts together furniture. Assists with minor maintenance orders. Assists with the transportation of clients. Performs other job-related duties as assigned. Performs backup housekeeping duties when necessary. Qualifications Qualifications: High School Diploma or GED and 6 months of experience working in a front desk security position in a high-risk client environment. Licenses and Certifications: Valid Texas Driver's License and a clear driving record. Knowledge, Skills, and Abilities: Knowledge of office equipment operations. Knowledge of basic maintenance duties, i.e., changing light bulbs, unclogging toilets, changing air filters, following directions to put together office chairs or small furniture, etc. Skilled with the use of professional communications etiquette over the phone and in person, having to interact with guests, clients, and employees. Ability to convey security breaches and unusual circumstances both verbally and in writing. Ability to handle security issues or emergency situations appropriately. Ability to use a computer and MS Office software to complete data entry, reports, etc., when necessary. Ability to complete simultaneous assignments accurately and efficiently and to maintain courteous interpersonal interactions with co-workers, clients, and visitors at all times. Ability to drive a company vehicle safely and adhere to all safety guidelines. Ability to load and unload food, boxes, etc., from vans. Positive attitude, enthusiasm, and energy. Ability to use common cleaning tools and lightweight vacuum cleaners. Ability to stand, bend, stoop, and reach; frequently lifting and emptying wastebaskets; frequently pushing carts loaded with cleaning products, waste paper, etc. Mental and Physical Duties: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made if necessary: While performing the duties of this job, the employee is regularly required to demonstrate skilled and accurate physical actions involving rapid movements and coordinated performance, on or with equipment, with a high degree of manual dexterity in the use of hand instruments or tools. The employee is regularly required to lift or exert force of up to 50 pounds, and occasionally required to lift or exert force of up to 75 pounds. May encounter dirty and disagreeable odors while performing housekeeping duties. Working Conditions: Work may be performed, but is not limited to an office environment. Ability to work some weekends and evening hours for special projects. More About US: At The Family Place, we embrace and live our values: TEAM Together: We believe that collaboration is key to our success. Foster a supportive environment, build trust, act with integrity, and expect transparent communication. Excellence: We are known for our compassion and commitment to excellence, acting with urgency, and advocating for our clients and community. Accountable: Responsible for our actions and decisions. We accept responsibility rather than blame others. Builds relationships to drive results. Mission-Focused: Clients come first. Service is our passion, experienced with empathy and compassion. What We Offer: Competitive salary Health, dental, and vision insurance Agency-paid short-term disability (60% salary replacement up to 11 weeks) Multiple Life, AD&D, and Hospitalization in life insurance options Retirement options through: 403b, agency matching, and HAS accounts Generous paid time off and holidays Professional development opportunities Benefits referenced above for Full-Time employees This is not intended to be all-inclusive. The Family Place reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment. Employment at will.
    $18 hourly 60d+ ago
  • Escrow Support/Front Desk (Independence Title - Arlington Office)

    Anywhere Integrated Services

    Front desk associate job in Arlington, TX

    Independence Title in the Dallas-Fort Worth area (Arlington Office), a wholly owned subsidiary of Anywhere Integrated Services, is seeking an Escrow Support/Front Desk . Anywhere Integrated Services is a full-service title, settlement, underwriting and vendor management services company serving real estate companies, affinity groups, corporations and financial institutions in support of residential and commercial real estate transactions. The Escrow Support/Front Desk is responsible for: All receptionist responsibilities (answering phones, greeting visitors, lobby set-up, process deliveries and mail) Assisting with opening the new customer/client files into the database system Office supplies, work/copy room upkeep Assisting Escrow teams with whatever is needed Truly Remarkable Service: We are looking for a friendly, outgoing, sharp, well-organized person with a strong work ethic and desire to find solutions to help customers have a truly remarkable experience closing their real estate transactions. Must create a positive image of the company through a professional appearance, actions, and conduct to fellow employees and customers. Benefits: On a personal and professional level, here's just part of what you'll enjoy: Career growth opportunities Training and Development Medical/Dental/Vision Paid Holidays and Vacation 401(k) Matching Program Corporate Discounts Employee Assistance Program Tuition Reimbursement Adoption Assistance Qualifications: A High School diploma or equivalent is required A minimum of one year of administrative experience is required Experience in the real estate industry is preferred (title/escrow/real estate/property management) Microsoft Suite proficient Must be able to work at location (this is not a work remote position)
    $19k-26k yearly est. Auto-Apply 60d+ ago
  • Front Desk Agent

    Omni Hotels & Resorts

    Front desk associate job in Irving, TX

    Omni Las Colinas Hotel, formerly Omni Mandalay Hotel at Las Colinas, invites guests to experience the completion of a $13-million-dollar renovation to common space amenities provides a fresh, elevated guest experience. Discover a luxurious new resort-style poolscape and lounge area, and three new dining concepts. Omni Las Colinas offers amenities of a waterfront resort with the energy of a city setting, making it more than just a place to stay, but a place to experience. Associates of Omni Las Colinas Hotel enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude, and empowerment day in and day out. If you are a friendly, motivated person with a passion to serve others, Omni Las Colinas may be your perfect match. Job Description Front Desk Agents are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay. Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them. Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. They work closely with all hotel departments especially our Concierge, Bell-Door and Ideal Services teams. Responsibilities Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures Empathetically listen to guest inquiries and provide appropriate responses Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.) Block rooms in the computer and follow through on designated requirements Pre-register designated guests and prepare key packets Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) Maintain confidentiality of all guests and hotel information Employ attention to detail in order to ensure security of guest room access. Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments Maintain guest history files on all guests Accommodate room changes expediently Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction Issue safe deposit boxes to guests and ensure security of key Generate, print and distribute daily and weekly reports Resolve discrepancies on the room status report with Housekeeping Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions. Qualifications Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone Ability to accurately and efficiently input information into computer systems Ability to compute accurate mathematical calculations Ability to think clearly, quickly and make concise decisions Ability to prioritize, organize and follow up Ability to work well under pressure, dealing with many arrivals and departures within a short period of time Previous customer service experience Previous hotel front desk experience is strongly preferred Previous cashiering experience is preferred Must be able to work a flexible schedule including mornings, nights, weekends, and holidays. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
    $23k-29k yearly est. Auto-Apply 2d ago
  • Front Desk Agent

    Texas Western Hospitality Group 4.1company rating

    Front desk associate job in Irving, TX

    Job Details TOWNEPLACE SUITES DFW AIRPORT - IRVING, TXDescription Books guest reservations and/or coordinates with reservation center Registers guests into the hotel in a prompt and courteous manner using up-selling techniques to maximize room rates; prepares for group check-ins, check-outs, and VIP arrivals. Greets, registers, and assigns rooms to guests Handles confidential information, including guest records, with a high degree of integrity Answers and routes call as appropriate; takes guest messages with accuracy Assists with sales and marketing efforts as directed by the General Manager Offers and properly handles requests for wake-up calls Records pertinent guest information in the pass on log Replenishes continental breakfast as needed and keeps the area clean Ensures common area/lobby is clean Performs laundry functions as directed Checks guests in and out of the hotel; processes customer payments according to established policies and procedures. Answers phone in a prompt, efficient, and friendly manner. Promotes hotel services, facilities, and outlets and becomes informed and knowledgeable of upcoming events/ functions in the hotel and in the surrounding area. Answers guests questions about the property and amenities and are able to refer and direct guests to area attractions and outlets. Arranges for the appropriate transportation of guests to and from the hotel when necessary. Uses creative reasoning to overcome guest objections and concerns and to ensure 100% satisfaction. Resolves minor guest complaints to the satisfaction of the customer; informs supervisor of major problems, complaints, disturbances or unhappy guests. Respond quickly to guest requests or complaints in a friendly manner and appropriate action is taken. Follows up to ensure guest satisfaction. Completes daily paperwork to include cashing out, documenting all adjustments, miscellaneous postings paid-outs, charges and check-outs. Handles departmental accounting of monies, receipts, guest accounts and other forms of credit; posts all charges; completes cashiers report, prepares deposit and counts cashier bank. Balances cash bag at open and closing of each shift. Transmits and receives messages using equipment such as a computer, telephone, email, fax, and switchboard. Provides a professional image at all times through appearance and dress. Follows company policies and procedures. Note: Other duties as assigned by supervisor or management
    $24k-29k yearly est. 60d+ ago
  • Front Desk Agent

    Aloft Plano 4.2company rating

    Front desk associate job in Plano, TX

    Job DescriptionDescription: Be the first impression that makes every stay unforgettable. At Aloft Plano, we create an energetic, fun, and welcoming environment where our guests can connect, relax, and recharge. As part of the Avion Hospitality family, we're looking for a Front Desk Agent who is passionate about delivering exceptional service, thrives in a fast-paced environment, and loves being the person who brightens someone's day from the moment they walk through the door. If you're friendly, proactive, and love solving problems with a smile-this role is for you. What You'll Do Greet and welcome guests with energy and warmth, ensuring a smooth and friendly check-in and check-out experience. Handle guest reservations, modifications, and hotel information requests with accuracy and efficiency. Serve as the go-to resource for local recommendations, transportation, dining, entertainment, and hotel amenities. Maintain operation of the switchboard and communication systems and respond professionally to guest needs. Manage guest accounts, billing, and room assignments quickly and accurately. Communicate effectively with all departments to support guest requests and seamless service delivery. Assist with arrivals, packages, amenities, luggage, and other guest needs when required. Stay knowledgeable about hotel services, promotions, local events, and special packages. Support a clean and organized front desk workspace and help maintain safety and cleanliness throughout the property. Uphold Avion Hospitality brand standards, policies, uniform guidelines, and service expectations. Maintain regular attendance and a flexible schedule that may include nights, weekends, and holidays. Join the Aloft Experience We're not your traditional hotel-and we're looking for people who want more than a job. At Aloft Plano, you're part of creating an environment where guests feel inspired, connected, and cared for. Bring your personality, your passion for people, and your commitment to service excellence-and we'll give you a place to grow. Requirements: What You'll Bring High school diploma or equivalent required; hospitality or customer-service experience preferred. Positive, upbeat personality with strong communication and interpersonal skills. Ability to multitask, stay calm under pressure, and solve problems quickly and professionally. Confidence using computers, Microsoft Office, and hotel systems (training provided). Comfortable working in a fast-paced, team-oriented environment. Ability to handle basic math and financial transactions accurately. Ability to read, write, and understand short instructions, memos, and correspondence. Willingness to support a flexible schedule based on business needs. Physical & Scheduling Requirements May require long periods of standing and light lifting (up to 20 lbs) Ability to work varied shifts including evenings, nights, weekends, and holidays
    $25k-31k yearly est. 11d ago
  • Front Desk Agent

    Equinox Hospitality

    Front desk associate job in Addison, TX

    The Front Desk is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. To deliver a great guest experience - a Front Desk Agent will check in and out guests efficiently, and make sure they have all they need for a great stay. Activities & Responsibilities Responsibilities may include, but are not limited to: Welcome guests in a friendly, prompt and professional manner recognizing Hitlon Honors Members and also returning guests Check guests in, issue room keys, provide information on hotel services and room location Ensure required identification is taken from guests at check-in in line with local legislative requirements Answer phones in a prompt and courteous manner Up-sell rooms where possible to maximize hotel revenue Answer, record and process all guest calls, messages, requests, questions or concerns Record guest preferences in the system Check guests out, including resolving any late or disputed charges Accurately process all cash and credit card transactions using established procedures Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up Take action to solve guest problems/complaints using appropriate service recovery guidelines Follow established hotel safety protocols and procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty Equipment & Technology (examples in parentheses) Office equipment (copier, fax, scanner, label maker) Microsoft Suite (Excel, Word, Outlook, etc.) Hilton Guest Systems
    $23k-29k yearly est. 60d+ ago
  • Front Desk Agent

    Driftwood Hospitality Management 4.3company rating

    Front desk associate job in Plano, TX

    Job Details 677 - Plano Hilton - Plano, TXDescription Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services - all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel. JOB SUMMARY Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel's high standards of quality. ESSENTIAL JOB FUNCTIONS This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week. Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Code electronic keys, certificates, and coupons as appropriate. Requires continual standing and movement throughout front office areas. Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash; make change and balance as assigned house bank. Accept and record vouchers, travelers' checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. Close guest accounts at the time of check out and ensure guest's satisfaction. In the event of dissatisfaction, research and attempt to resolve problem within established guidelines, may include turning problem over to a supervisor. Field guest complaints, conducting thorough research to develop the most effective solutions and resolve complications such as location changes or credit issues. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating and air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Keeps the corridors and service area neat at all times. Adheres to all company policies and procedures. Follows safety and security procedures and rules. Knows department fire prevention and emergency procedures. Utilizes protective equipment. Reports unsafe conditions to supervisor/manager. Reports accidents, injuries, near-misses, property damage or loss to supervisor. Provides for a safe work environment by following all safety and security procedures and rules. All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook). Assists other Front Desk Personnel when need. Perform any related duties as requested by supervisor/manager. Qualifications KNOWLEDGE, SKILLS & ABILITIES The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable Any combination of education and experience equivalent and graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred. Prior hospitality experience preferred, but not required. Considerable skill in the use of a calculator and prepare moderately complex mathematical calculations without error. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts. Ability to read, listens, and communicates effectively in English, both verbally and in writing. Ability to access and accurately input information using a moderately complex computer system. Hearing and visual ability to observe and detect signs of emergency situations. PHYSICAL DEMANDS Ability to stand and move throughout front office and continuously performs essential job functions. Stand 95% of shift Lifting up to 25 pounds maximum. Occasional twisting, bending, stooping, reaching, standing, walking. Frequent talking, hearing, seeing and smiling. Benefits 401(k) Disability insurance Employee assistance program Health insurance Life insurance Paid time off Room Discounts Employee Food and Beverage Discounts EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
    $25k-29k yearly est. 27d ago
  • Front Desk Agent

    Avion Hospitality

    Front desk associate job in Plano, TX

    Requirements What You'll Bring High school diploma or equivalent required; hospitality or customer-service experience preferred. Positive, upbeat personality with strong communication and interpersonal skills. Ability to multitask, stay calm under pressure, and solve problems quickly and professionally. Confidence using computers, Microsoft Office, and hotel systems (training provided). Comfortable working in a fast-paced, team-oriented environment. Ability to handle basic math and financial transactions accurately. Ability to read, write, and understand short instructions, memos, and correspondence. Willingness to support a flexible schedule based on business needs. Physical & Scheduling Requirements May require long periods of standing and light lifting (up to 20 lbs) Ability to work varied shifts including evenings, nights, weekends, and holidays
    $23k-29k yearly est. 15d ago

Learn more about front desk associate jobs

How much does a front desk associate earn in Grapevine, TX?

The average front desk associate in Grapevine, TX earns between $17,000 and $31,000 annually. This compares to the national average front desk associate range of $20,000 to $35,000.

Average front desk associate salary in Grapevine, TX

$23,000

What are the biggest employers of Front Desk Associates in Grapevine, TX?

The biggest employers of Front Desk Associates in Grapevine, TX are:
  1. Dse, Inc.
  2. PCRK Group
  3. Club4 Fitness
  4. Scenthound
  5. GO Yellow Checker Shuttle
  6. Dallas Stars
  7. Hand & Stone Massage and Facial Spa
  8. CR Holdings
  9. Crunch Fitness-CR Holdings
  10. Hand & Stone-941 MacArthur Park Dr-Irving, Tx
Job type you want
Full Time
Part Time
Internship
Temporary