Front Desk Receptionist
Front Desk Associate Job 11 miles from Greendale
At MPC Advisers, we're committed to the success and betterment of the people we work with-both our clients and our team members. As a wealth management firm providing comprehensive planning and investment management, we support our clients' goals by first investing in our team. Founded in 1976, we've established a multigenerational firm of advisers with diverse experience and expertise to ensure our clients have dedicated and personal support for years to come.
Role Description
This is a full-time on-site professional role for a Front Desk Receptionist. The Front Desk Receptionist will be responsible for greeting clients and visitors, answering and directing phone calls, handling general clerical duties, and providing excellent customer service. The role also includes managing schedules, maintaining office records, and supporting the administrative team as needed.
Qualifications
Proficiency in Phone Etiquette and Receptionist Duties
Strong Clerical Skills, including data entry and organization
Excellent Communication and Customer Service skills
Ability to multitask and manage time effectively
High school diploma or equivalent; additional qualifications in Office Administration are a plus
Previous experience in a receptionist or similar role is preferred
Benefits
Paid Holidays
Paid Vacation and Personal Days
Group Health Insurance
Group Life, Short Term Disability, and Long Term Disability Insurance
Retirement Savings Plan
Front Office Receptionist
Front Desk Associate Job 6 miles from Greendale
XCEED MEDICAL, LLC is a provider of orthotics, prosthetics, and durable medical equipment (DME) with a focus on patient care, cleanliness, and expedited services. Specializing in compression garments, diabetic footwear and orthotics, our expert team customizes and manufactures solutions to properly stabilize musculoskeletal pathologies. We are in-network, top-tier providers with major insurance companies, Medicare compliant, and CHAP accredited.
Role Description
This is a full-time, on-site Front Office Receptionist role located in West Allis, WI at XCEED MEDICAL, LLC. The Front Office Receptionist will be responsible for phone etiquette, receptionist duties, front office tasks, customer service, and effective communication with patients and staff.
Qualifications
Phone Etiquette, Customer Service, and Communication skills
Experience with Receptionist Duties and Front Office tasks
Excellent interpersonal and organizational skills
Ability to multitask and prioritize tasks effectively
Strong attention to detail and accuracy
Knowledge of medical terminology and insurance processes is a plus
High school diploma or equivalent required
Bilingual (Spanish) a plus
Veterinary Receptionist
Front Desk Associate Job 8 miles from Greendale
Mayfair Animal Hospital & ER has an exciting opportunity for an Veterinary Receptionist to join our team! Mayfair Animal Hospital & ER has been providing quality urgent and routine care for over 10 years. We are currently focused on urgent care, surgical services, advanced imaging (CT) and sick pet visits. We continue to offer wellness visits on a walk-in basis.
Location: 11637 W North Avenue, Wauwatoso, WI 53226
Shift Details: This is a full-time position (30+ hours/week). We are open 7 days a week, 12 hours a day, with rotating weekends and select holidays required.
Pay Range: $18.00 - $20.00/hour (based on experience)
What We're Looking For:
Exceptional phone etiquette
Strong multi-tasking abilities
Efficiency with a keen attention to detail
Proficient computer skills
Strong customer service skills are a must
Team-oriented mindset
Ability to thrive under pressure
What We Offer:
A dynamic and supportive team environment where collaboration and compassion are valued.
Opportunities for growth and advancement within our rapidly expanding practice.
Get the work-life balance you deserve with a great schedule
Competitive compensation and benefits package, including paid time off, medical, dental, and vision coverage.
401K plan with company match
Job Summary: The Receptionist is the first and last contact that a client will have with the hospital and a key to creating first and lasting impressions. The Receptionist must have exceptional client service and communication skills, computer literacy, ability to handle payment and financial issues, ability to multi-task, a friendly attitude and confidence to deal with stressful situations. The Receptionist will support veterinarians, technicians, veterinary assistants, groomers and kennel staff in daily patient and client care.
Responsibilities
How you'll make an impact:
* Maintain and uphold the Core Values and Mission Statement of MVP.
* Greet clients and pets by name with a smile and a positive, solution-oriented attitude.
* Answer phones promptly and professionally using a multi-line phone system; answering client inquiries about basic animal care and routine procedures, questions about veterinary services and products, and provide knowledgeable advice about wellness, prevention, and diseases.
* Screen and route calls to appropriate staff; take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information.
* Schedule appointments and surgeries according hospital scheduling guidelines and make surgery and appointment confirmation calls.
* Note in medical records the details discussed during client conservations including the date, time, key points of the discussion and any required information.
* Enter accurate charges; explain invoices to show value for care provided, stating all services and products provided before the total; echo doctors' recommendations when checking out clients.
* Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper ID for checks.
* Verify the eligibility of clients with charge accounts.
* Check medical and computer records for accurate client addresses, phone numbers, e-mail addresses and scan appropriate new documents to patient's medical records.
* Fill prescriptions refill forms and provide routine administrations instructions to clients.
* Advise clients on flea/tick preventative, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, home dental products, and other retail items.
Qualifications
Required Knowledge, Skills and Abilities:
* Demonstrated commitment to MVP core values.
* Computer knowledge required- keyboarding and use of communication tools (e-mail/internet).
* Working knowledge of veterinary terminology- must be able to pronounce, spell, and know the meaning.
* Must have excellent spelling and grammar.
* Ability to handle varied and sometimes difficult conditions; will be exposed to highly emotional situations.
* Ability to display tact and respect with clients and team members, even when busy or hectic.
* Ability to conduct oneself in a confident, calm, and professional manner with clients and staff when situations are stressful and/or focused on individual tasks.
* Must feel and express a genuine liking for animals and their owners and for working in an animal care field.
We put people first and never compromise on our values.
Apply today for immediate consideration!
Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Mission Veterinary Partners (MVP) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Front Desk/Reception - $500 Hiring Bonus
Front Desk Associate Job 3 miles from Greendale
Wimmer Communities - Forest Ridge in Hales Corners is looking for a friendly individual who enjoys working with the senior population and job variety!
The Hours:
1st Shift - Monday thru Friday 7am - 3pm (hours may vary slightly depending on the day).
$16.00 Per hour
A Typical Day as a Receptionist:
Building strong relationships with our residents and being part of a positive and motivating team.
Show off your customer services skills via answering the phone and greeting/interacting with our residents and guests.
Strengthen your clerical skills by assisting with the creation of calendars, menus, flyers, and bulletin board updates.
You will also be able to dabble in various administrative tasks and computer data entry.
Responsible for upkeeping the appearance of the property's office, clubhouse, common areas, restrooms, model and vacant units
Monitor supplies level and notifies the manager of supply needs on a bimonthly basis
Attend and participate in departmental meetings, in-services, and training as required
Perform any other tasks as deemed necessary by the manager
The Benefits:
A Company Culture Second to None.
Continued Employee Growth, Development, and a Career Path
Full Benefits - Health, Dental, Vision. Life & STD
All-Staff Luncheons at our Corporate Office
Generous Paid Time Off
Open House Tours at All New Apartment Buildings
Use of Any Wimmer Property Amenities (Pool, Fitness Center & Community Room)
Charity Events such as Habitat for Humanity and Hunger Task Force
Charity Drives such as Milwaukee Rescue Mission-Toys for Tots, Hunger Task Force-Food Drives
Why Work Here?
As a recipient of 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 and 2024 Top Workplaces Award, we have proven ourselves as one of the best places to work in Southeastern Wisconsin. We are a family business that understands your job and co-workers can be a lot like a second family.
Wimmer Communities provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Wimmer Communities complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training
Front Desk Agent (Brown Deer)
Front Desk Associate Job 9 miles from Greendale
Job Details Four Points by Sheraton Milwaukee North Shore - Milwaukee, WI Full-Time/Part-Time None $15.00 - $16.00 Hourly None Any Entry LevelDescription
Essential Job Functions:
Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Maintain positive guest relations at all times.
Resolve guest complaints, ensuring guest satisfaction.
Maintain complete knowledge at all times of:
All hotel features/services, hours of operation.
All room types, numbers, layout, decor, appointments and location.
All room rates, special packages and promotions.
Daily house count and expected arrivals/departures.
Room availability status for any given day.
Scheduled in-house group activities, locations and times.
All hotel and departmental policies and procedures.
Complete guest check-ins and check-outs to Marriott's and Bravo's standards.
Access all functions of the computer system.
Ensure that current information on rates, packages and promotions is available at the Front Desk.
Inspect, plan and ensure that all materials and equipment are in complete readiness for service.
Monitor the hotel front entrance and resolve any congested situations.
Monitor the check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process the guest expediently.
Monitor communication logs and ensure that guest requests are followed up within specified minutes determined by property guidelines.
Maintain a neat and presentable front desk area.
Monitor guest mail and ensure that it is processed according to procedures.
Monitor and ensure that express check-outs are processed through the system.
Observe guest reactions and confer frequently with staff to ensure guest satisfaction.
Assist guests with reports of lost/stolen articles, following hotel policy.
Adhere to hotel requirements for guest/team member accidents or injuries and in emergency situations.
Contact newly registered guests within specified minutes determined by property guidelines after check-in to establish guest satisfaction; resolve any dissatisfaction immediately. Document each call according to procedures.
Ensure security of guest rooms.
Associate is held accountable for all duties of this job and other duties as assigned.
Qualifications
Experience & Education:
High school diploma or equivalent
Prior hospitality experience preferred
Any combination of education and experience equivalent to graduation from high school or any other combination of training or experience that provides the required knowledge, skills and abilities.
Previous experience with Windows, Office, and similar property management system.
Job Requirements:
Must be a United States citizen or possess a valid work permit
Must have excellent phone etiquette
Must be able to read, write and speak English
Must have strong computer skills
Must have strong working knowledge of Microsoft Office programs
Must be able to work well under pressure
Must be able to accurately follow instructions, both verbally and written
Must be highly detailed orientated
Must be able to work in a fast paced environment
Must have excellent listening skills
Must possesses excellent communication skills
Must be professional in appearance and demeanor
Must always ensure a teamwork environment
Ability to work a flexible schedule that may include evenings, weekends and holidays
Must have the ability to deal effectively and interact well with the guests and associates
Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
Must have a passion for creating an exceptional experience for all guests
Must have excellent guest and associate relations skills. Skilled in problem solving by identifying the problem and working through it.
Possess strong leadership, motivational, organizational and verbal communication skills.
Working Conditions:
Must be able to stand on feet throughout the shift, with intermittent periods of walking
Must be able to occasionally lift, carry, push & pull up to 30 lbs with assistance
Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally.
Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis
While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, heat)
Must be able to climb stairs occasionally, both indoors and outside in a variety of weather conditions (rain, wind, heat).
Job Types: Full-time, Part-time
Front Desk Agent
Front Desk Associate Job 9 miles from Greendale
Job Details Kinn Guest House - MILWAUKEE, WI Part Time $16.00 - $18.00 HourlyDescription
The Kinn Guesthouse in downtown Milwaukee places guests in the center of the city's action. If you like life in the fast lane and enjoy the sounds of the city all around you, then our downtown guesthouse is perfect for you. But of course, it isn't just about what's outside our doors. Inside, you'll find 31 well-appointed rooms, our signature fully furnished chef's kitchens on each floor, a dramatic rooftop event space with more intimate meeting spaces on all floors, and a perfectly placed speak-easy/entertainment room in the lower level. Kinn Guesthouse Downtown Milwaukee is perfect for casual or business travelers alike, with curated spaces that are a fusion of modern hotel luxury and the creature comforts of home, all under one roof.
Providence Hospitality Partners is based in Denver, Colorado, and founded in 2002. We strive to operate hotels where every guest wants to stay, every associate wants to work, and every investor wants to own. We encourage and support each associate to achieve clearly defined objectives, and we pursue a proactive position to enhance the wellbeing in our communities. We provide a corporate culture that values teamwork, a strong work ethic, service to others, and personal balance.
SUMMARY: The Front Desk Agent provides front desk services to guests in a friendly, efficient, and professional manner.
DUTIES AND RESPONSIBILITIES:
Greets guests and checks them into hotel following established procedures including but not limited to assuring all necessary information is received and entered into computer, obtaining credit card imprint for incidental expenses, informing guests of pertinent hotel policies, issuing room keys, directing guests to rooms and other areas
Responds to guest questions either in person or over the phone in a courteous and professional manner; provides information including but not limited to directions, shopping, dining, entertainment, hotel services, and safety
Fulfills guests' needs, ensuring their stay is as pleasurable as possible; assists with dining, entertainment, or transportation reservations as needed
Resolves guest problems/complaints; utilizes own best judgement in resolving issues or refers to management as needed
Answers hotel internal and external phone calls and provides information as needed; takes messages for hotel guests and assures receipt
Makes and confirms reservations for future hotel guests following established procedures including but not limited to assuring room availability, obtaining all necessary guest information, obtaining credit card information, assuring guest understands all hotel policies particularly with regard to reservation cancellation.
Checks guests out of hotel following established procedures including but not limited to computing bills, collecting payment, and providing guest with necessary paperwork
Maintains front desk area in a clean and orderly fashion
Possesses and maintains thorough knowledge of hotel and area's attractions
Completes all necessary paperwork; maintains files and records
Performs clerical duties as required including but not limited to filing, photocopying, faxing, and mailing
Performs other related duties as assigned by management
Qualifications
QUALIFICATIONS:
Commitment to excellence and high standards
Excellent written and oral communication skills
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
Acute attention to detail
Strong organizational, problem-solving, and analytical skills
Ability to manage priorities and workflow
Excellent customer service skills
Ability to understand and follow written and verbal instructions
Professional appearance and demeanor
Ability to effectively communicate with people at all levels and from various backgrounds
Bilingual skills a plus
EDUCATION AND EXPERIENCE:
Prior experience in hospitality industry or equivalent preferred
COMPETENCIES:
Quality--Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Quantity--Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
Safety and Security--Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
Attendance/Punctuality--Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
Dependability--Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
Continually required to stand, walk, bend, and reach
Continually required to utilize hand and finger dexterity to operate a keyboard and office equipment
Occasionally required to lift/push/carry items up to 25 lbs.
SALARY: $16-18 per hour
HOURS: PT Hours (morning, mid, or evening)
BENEFITS:
Medical, Dental, and Vision Insurance
Voluntary Short-Term and Long-Term Disability
Company paid Basic Life and AD&D Insurance
401(k) with Company match
Paid Time Off and State required sick pay
8 Paid Holidays
Hotel discounts by brand
Front Desk Agent
Front Desk Associate Job 9 miles from Greendale
Front Desk Agent(Job Number: 250000L2) Description Do you strive to set yourself apart by your gracious service and impeccable style? Are you passionate and energetic about delivering exceptional experiences to guests in the premier luxury hotel in downtown Milwaukee? If so, The Pfister is looking for a Front Desk Agent to be a part of our team and continue its iconic legacy. As a Front Desk Agent you will greet our guests and welcome them to return for future stays, while providing them with prompt and courteous service. The way our guests are treated, largely impacts their experience here; so, if you are a person with a smile on your face, this position is great for you!
Built in 1893, The Pfister Hotel in Milwaukee has been a hotel icon for nearly 130 years. As one of the best hotels in Milwaukee and the Midwest, we continue to celebrate a grand tradition of gracious service and impeccable style. The Pfister Hotel has received AAA Four Diamond hotel status for 46 consecutive years. The hotel is one of only 11 properties throughout North America to maintain the AAA Four Diamond designation since the inception of the Diamond Rating program in 1976.
What you will be doing:
Greet and welcome guests as they arrive at the hotel.
Check guests in and out of rooms.
Input and retrieve information routinely from computer system to communicate guest requests. Make appropriate selection of rooms based on guests' needs.
Effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information and resolve conflicts.
Respond to guest requests and questions regarding area or hotel, outlet information and services as well as handle guest issues and report complaints to management.
Promptly answer the phone in a professional and clear manner.
Maintain cash handling accuracy including responsibility for House Bank.
Other duties as assigned.
What we are looking for:
Previous hotel, receptionist, front desk, or related administrative experience strongly preferred.
Must have availability to work a variety of shifts including Mornings, mid-day, evenings.
Previous experience with OPERA or other Hospitality Property Management Software strongly preferred.
Excellent customer service skills and communication are required.
Ability to stand for the entire shift and move throughout the front office to continuously perform essential job functions.
Ability to read, listen, and communicate effectively in English, both verbally and in writing.
Ability to access and accurately input information using a moderately complex computer system.
Hearing and visual ability to observe and detect signs of emergencies.
High school diploma or equivalent required.
What's in it for you?
A free, well-balanced meal every shift
Room discounts at Marcus Hotels & Resorts and Historic Hotels of America properties
Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing and spa
Discounted parking
“Two for one” movie theater coupons at Marcus Theatres
Ability to grow your career, and transfer from one property to another while maintaining your service with the company
Early wage access
Paid time off
Medical, dental and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer and 401k with employer match
About us:A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S. based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.
Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
The Pfister Hotel is an equal opportunity employer.
Front Desk 2 Shift Weekend Part Time
Front Desk Associate Job 9 miles from Greendale
Introduction:
We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.
Responsibilities:
Manage reservations and check guests in and out using a computerized system
Handle guest requests, such as booking tours or making restaurant reservations
Assist with check-in and check-out processes, including handling payments and issuing keys
Answer phone calls and respond to online inquiries in a timely and professional manner
Assist with organizing and setting up events and meetings
Handle guest complaints and concerns with grace and professionalism
Perform light cleaning duties, such as wiping down counters and restocking supplies
Other duties as assigned
Qualifications:
Previous experience as a front desk agent or in a customer service role is preferred
Strong communication and interpersonal skills
Ability to multitask and handle a high-volume workload
Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
Flexibility to work evenings, weekends, and holidays as needed
Perks:
Competitive salary
Employee discounts on hotel rooms and amenities
Opportunities for advancement within the company
Professional development opportunities
Positive and supportive work environment
View all jobs at this company
Front Desk Agent - Hotel Metro Autograph Collection
Front Desk Associate Job 9 miles from Greendale
This is a highly visible role that has a direct impact on creating the guest experience. Welcomes and accommodates guests, visitors, and staff in a warm and courteous manner. Oversees the guest registration and check-out process. Promotes hotel services and amenities and provides helpful information.
RESPONSIBILITIES:
· Must have a true desire to satisfy the needs and desires of our guests and others in a fast-paced environment. Perform all duties toward the goal of maximizing guest service.
· Greet all guests and visitors in a friendly, professional manner, giving proper eye contact and prompt attention. Be on alert for guests or visitors that appear to have questions or need aid and be ready to assist them at all times.
· Greet guests who have made advance reservations for lodging and register them in an efficient and pleasant manner. Greet visitors who are looking for accommodations and attempt to meet their needs.
· Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.)
· Accommodate room changes expediently.
· Ensure a high level of knowledge of the hotel, including, but not limited to, hotel rates and promotions, room types and layouts, hotel services and amenities, restaurant offerings and hours of operation, and hotel's historical significance.
· Acquaint guests with city attractions, community events and nearby areas of interest.
· Help resolve guest issues and respond to special requests. In the case of a service failure, listen empathetically to the issue, promptly report the issue to Management, and implement an appropriate service recovery response in order to restore guest satisfaction.
· Settle guest accounts upon check-out and process forms of payment. Accurately following accounting procedures and cash handling policies.
· Respond to all questions, whether from a guest, visitor or a coworker, in a courteous, pleasant manner and give out accurate, helpful information.
· Responsible for proper key control and other security measures.
· Participate in safety/security training and maintain knowledge of all safety procedures, including life safety, emergency/fire evacuation, and other protocols to ensure a safe and security environment.
· Work closely and cooperatively with other front office and administration staff, including Valets, Bellman, Sales and Accounting team. Exemplify strong teamwork and treat all coworkers with professional respect.
· Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)
· Properly handle lost and found items.
· Report accidents, injuries, and any unsafe conditions to Management and Maintenance.
· Report all maintenance issues for guest satisfaction.
· Report to work wearing the required uniform and meeting professional grooming standards.
· Maintain confidentiality of all guests and hotel information
· Perform other duties as assigned.
· Actively participate in ongoing training by utilizing the company Myagi platform.
Requirements
KNOWLEDGE, SKILLS AND ABILITIES:
· Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone.
· Strong customer-relation skills with a total commitment to guest satisfaction. Must be a "people-person" who thrives on public contact.
· Ability to deal with guests when they are angry or upset.
· Professional appearance and mannerism.
· Knowledge of computer keyboard and printer operation. Ability to accurately and efficiently input information into computer systems.
· Previous cashier experience/ Basic accounting skills.
· Ability to work quickly and thoroughly when under pressure.
· Knowledge of hotel facilities and features.
· Ability to attend to more than one task at a time.
· Ability to maintain excellent attendance and punctuality.
· Knowledge of area and surrounding communities.
EXPERIENCE:
· Customer Service experience preferred.
PHYSICAL DEMANDS:
· Must be able to stand for long periods of time.
· May include crowded office setting or “close quarters”.
· General office environment with limited physical activity.
Front Desk Agent
Front Desk Associate Job 9 miles from Greendale
The Crowne Plaza Milwaukee Airport is looking to add a Full-time Front Desk Agent to its team. Our upscale, full-service hotel features 194 guest rooms, 24,000 sq. ft. of meeting space, a full-service restaurant Altitude along with a We Proudly Serve Starbucks café. Managed by Reliance Hospitality, our hotel is the only full-service/upscale hotel located near the General Mitchell International Airport. The hotel benefits from its proximity to the airport, 10-minute drive to downtown, along with access to businesses in nearby business parks, Oak Creek, and the surrounding area. Our hotel features the most meeting space outside of downtown Milwaukee, and our ballroom can accommodate up to 1,000 people.
The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail, and message service. Assists guests in a friendly, professional and timely manner, while following Crowne Plaza Milwaukee Airport high standards of quality to ensure guest satisfaction.
Position is 2nd shift from 3pm-11pm and pays $11.50 - $12.50 per hour.
Receive a $200.00 hiring bonus after 60 days.
Duties/Responsibilities:
Review arrivals noting special requests, blocking rooms as needed.
Check-in and out hotel guests in a confident, professional and friendly manner.
Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information.
Complete all items on appropriate (AM, PM, Overnight) checklist by end of the shift.
Conduct the pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests.
Follow established key control policy.
Ensure proper credit policies are followed. Submit all lost & found articles accompanied by a completed lost & found report.
Knowledgeable of the immediate area, services, attractions, and events.
Knowledgeable of fire and emergency procedures.
Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty.
Verify the credit limit report.
Monitor room availability throughout the day.
Review daily the selling status of the hotel using a yield management system.
Attend department meetings once a month.
Maintains a clean and safe work area in compliance with hotel, brand, local, state and federal regulations. Follows all hotel procedures for guest/associate incidents. Knowledgeable about hotel emergency procedures.
Other duties as assigned
Qualifications/Requirements:
Previous experience in a Front Desk or customer-facing role preferably in a hotel preferred, but not required
Works well under pressure, dealing with many arrivals and departures within a short period of time.
Able to accommodate a flexible schedule that may include 1st and 2nd shift, weekends and/or holidays
Familiar with hotel systems and operations, and can enter in information accurately
an outside-of-the-box thinker who takes initiative to creatively solve problems.
Ability to read, write and verbally communicate effectively and professionally with other business departments, guests and vendors
Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism
Benefits:
Medical/Dental/Vision insurance coverage
401K
Short/Long Term Disability
Life Insurance
Competitive Vacation package
Personal Day
Sick Day(s)
Paid Holidays
Bonus program
Lunch provided in the hotel daily for employees
Free employee parking
Discounts at all IHG branded hotels around the world
Crowne Plaza Milwaukee Airport is an EEO employer - M/F/Vets/Disabled View all jobs at this company
Front Desk Agent - Full Time
Front Desk Associate Job 11 miles from Greendale
For some, traveling and being away is fun; however, many travelers miss being home. Our Front Desk team makes our hotel feel like home. As a Front Desk Agent, your contribution helps ensure guests have an enjoyable and comfortable stay.
What will I be doing?
You would be responsible for taking care of our guest during their stay. You are the main hub of communication between our guest and all departments. You will play a key role in the hotel's continuing effort to deliver outstanding customer service and financial profitability.
∗Weekends Required∗
Shifts include 7-3pm and 3-11pm
Front Desk Agent
Front Desk Associate Job 41 miles from Greendale
**MUST HAVE PREVIOUS DENTAL EXPERIENCE**
We are looking for a qualified full-time Front Desk to act as the first point of contact for patients in our Dental office! The right applicant will have experience greeting patients, verifying insurance and personal information, answering questions and directing patients until they are met by the Dental Assistant. Front Desk is responsible for general administrative tasks associated with the efficient running of the office. Responsibilities
Greet patients and check guests in according to established office protocols and verify and update patient information
Move patients through appointments as scheduled and schedule appointments ensuring patients are attended to on time
Collect payments from patients at time of treatment and Inform patients of financial treatment plan options
Manage inbound and outbound calls in a timely manner
Requirements
Previous administrative work in a dental office is required
Positive attitude and enthusiasm for the workday
Excellent customer service skills with an outgoing, people friendly personality
The ideal applicant will display and demonstrate excellent communication skills with staff and patients
Desire to learn new skills and expand your potential
Schedule is Monday - Saturday, with one day off
Compensation Package and Benefits
Compensation will be comprised of a base salary that is commensurate with experience
Full Medical Insurance with BCBS, employer pays on average 66% of premium!
Dental/Vision
Short Term and Long Term Disability Coverage
Life Insurance
401(k) with matching
Flexible Spending account
and more!
Job Type: Full-Time Company Overview United Dental Partners is a very fast-growing Dental Support Organization (DSO) serving multi-specialty dental practices in Chicago and Northwest Indiana. The multi-specialty dental groups we serve collectively care for children and adults and offer general, pediatric, orthodontic and oral surgery care.We work in an energetic environment with phenomenal people who love providing fantastic care for patients and know that our ability to provide consistently great care is underpinned by the personalities and values of the people we hire.Job Type: Full-time
Front Bar Receptionist
Front Desk Associate Job 11 miles from Greendale
Help create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply!
The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceed standards in guest services, phone etiquette and product and service recommendations.
As a Front Bar Receptionist you will perform the following critical functions.
Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ.
Meet or exceed sales goals set by the Salon Manager.
Explain, sell, recommend FACE FOUNDRIÉ products.
Work with the Salon Manager to notify when supplies are low.
Assist in all in-store operational processes.
Ensure store standards are adhered to at all times.
Accurately follow all company time keeping procedures.
Attend mandatory training and team meetings.
Follow all safety, sanitation and hygiene procedures before, during and after services to ensure board compliance at all times.
Responsible for keeping the store clean and fully stocked at all times.
Experience
Guest Service Experience (1 year)
Sales and Marketing Experience
Salon Experience Preferred
Current Esthetic Students Preferred
Job Type: Full Time, Part Time
Availability: Nights and Weekends Required
Education: High School, or equivalent
*Please Note: If you apply to multiple FACE FOUNDRIÉ locations, you may be contacted by different Hiring Managers because each location does their own hiring.
Hotel Front Desk Agent
Front Desk Associate Job 41 miles from Greendale
Introduction:
We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.
Responsibilities:
Manage reservations and check guests in and out using a computerized system
Handle guest requests, such as booking tours or making restaurant reservations
Assist with check-in and check-out processes, including handling payments and issuing keys
Answer phone calls and respond to online inquiries in a timely and professional manner
Assist with organizing and setting up events and meetings
Handle guest complaints and concerns with grace and professionalism
Perform light cleaning duties, such as wiping down counters and restocking supplies
Other duties as assigned
Qualifications:
Previous experience as a front desk agent or in a customer service role is preferred
Strong communication and interpersonal skills
Ability to multitask and handle a high-volume workload
Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
Flexibility to work evenings, weekends, and holidays as needed
Perks:
Competitive salary
Employee discounts on hotel rooms and amenities
Opportunities for advancement within the company
Professional development opportunities
Positive and supportive work environment
View all jobs at this company
Front Desk Team Member - Permanent Position, Midday Shift
Front Desk Associate Job 21 miles from Greendale
Job Details WAC Lake Country - Hartland, WIDescription
Front Desk Team Member - Job Description and Performance Expectations
The Front Desk is the hub of the club where positive first and last impressions are made for every member or guest during every visit. As a Front Desk Team Member, you are the first point of contact and must be friendly, cheerful and eager to help. Making eye contact, smiling and using names are the key behaviors of WAC service. This is not a behind the scenes position - you are on the front-line having fun and connecting with your team, club members and guests. You make relationships with members and guests you see every day, while providing best in class service via aggressive hospitality. Team members and club members rely on you to keep the club running efficiently and effectively. You have an incredible opportunity to let your personality shine and develop within WAC.
Daily Operations
Use smiles, names and eye contact when greeting every member and guest.
Display a member first attitude by not only being raving fans of WAC, but also for creating raving fans; we are all responsible for attracting and retaining members.
Work a minimum of two shifts per week.
Responsible for owning your shifts - must work your shift or find coverage.
Protect the integrity of the WAC membership by checking in every member and guest that walks in.
Attend a variety of the classes/activities, providing recommendations to members.
Leave positive first and last impressions.
Efficiently and effectively handle multiple responsibilities.
Maintain cleanliness of club and locker rooms during shift.
Attend department-specific meetings.
Proactively communicate scheduling requests and changes to your Manager or Team Lead.
Be available for regular communication with Team Members and Service Manager.
Team
Catch members and Team Members doing things right and hand out WAC Bucks.
Participate in 90-day review and ongoing Team Member evaluations.
Pursue ongoing personal and professional development and share what you learn with others.
Update schedule availability timely and provide coverage for Team Members when you are able.
Be a team player - strive to help out wherever and whenever possible.
Safety
Know Safety Plan and Emergency Action Plan.
Own and immediately resolve problems to ensure member and guest safety.
Follow all insurance, liability and incident report procedures.
Report broken equipment and building concerns immediately to GM and Maintenance department.
Financial
Process accurate payments for all classes, personal training, massages, and Pro-Shop items.
Replenish stock of beverages, health products and Pro-Shop items during shift to provide complete range of options while promoting sales.
Clock in and out during your scheduled shifts to ensure payroll accuracy.
Income Generation
Promote promotions, programs and events, which leads to revenue growth.
Up-serve or recommend additional services of interest to our members at point-of-sale.
Programming
Sign up for upcoming programs, activities and events to increase product knowledge.
Participate in community organizations and positive social media to actively promote club.
Utilize the program process when creating and evaluating programs and events.
New Member Integration & Retention
Welcome and connect with new members and guests.
Utilize the 5-foot rule - if you are within 5 feet of a member, engage them with a WAC greeting.
Encourage and integrate new members into the club via programs and activities.
Assist in scheduling new members into the retention program.
Be personally committed to fitness by actively going through the retention program sessions.
Front Desk Agent
Front Desk Associate Job 6 miles from Greendale
Full-time Description
Responsibilities include:
Performing all check-in and check-out tasks
Managing online and phone reservations
Informing customers about payment methods and verifying their credit card data
Job brief
We are looking for a Full-Time Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation.
Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you.
Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients' complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Requirements
Requirements
Work experience as a Hotel Front Desk Agent, Receptionist or similar role preferred
Must have weekend and holiday availability
Experience with hotel reservations software preferred
Understanding of how travel planning websites operate, like Booking and TripAdvisor
Customer service attitude
Excellent communication and organizational skills
PM22
Salary Description Starting at $14 per hour
Front Desk Medical Receptionist
Front Desk Associate Job 40 miles from Greendale
Job Details Erie HealthReach Waukegan Health Center - 2323 W Grand Ave - Waukegan, IL $17.50 - $21.00 HourlyDescription
Join the Erie team! Motivated by the belief that healthcare is a human right, we provide high quality affordable care to support healthier people, families, and communities. Erie delivers holistic care to help every member of the family stay healthy and active from infancy through adulthood. Since 1957, we have provided high-quality care to diverse patients most in need, regardless of their insurance status, immigration status, or ability to pay.
Erie Family Health Centers, a nationally recognized top workplace with 13 sites in Chicago and suburbs, is looking for a valuable addition to our Patient Support Services team! The Front Desk Medical Receptionist is to assist in obtaining, confirming, and updating patient information, including demographics, insurance, assigned physicians, and preferred pharmacy in the electronic medical records system. As the first in-person point of contact for our patients, the successful candidate is responsible for conducting themselves in a professional, accommodating, and concerned manner toward patients, visitors, and other staff members always.
At Erie, we are proud to provide competitive salaries, high-quality health care plans, generous time off benefits, retirement benefits, and more! Erie employees are eligible for Erie's Full Benefits Package that includes Medical, Dental, Vision, Life and Disability Insurance and Flexible Spending (FSA) for Health Care or Childcare. Retirement Programs: 401(k) program with Erie matching $0.50 for every $1.00 up to the first 5% of the employee's biweekly salary. Annual Paid Time Off: starting at 15 days of PTO, and 8 paid holidays. Competitive salary, annual merit increases, plus room for growth and career advancement.
Compensation is based on each candidate's experience, skills and education within the range identified for the role. Candidates who meet the minimum requirements of the role will start at entry in the range. Any additional skills, experience and education will be reflected in the compensation offered.
Main Duties & Responsibilities
Registering patients, inputting charges, scheduling and verifying appointments
Collecting payments at the time of service, applying fee scales appropriately, safeguarding cash and verifying insurance
Functioning collaboratively with other Patient Support Services, Front Desk Medical Receptionists, and other clinical services to ensure efficient, friendly, cost-effective service.
Qualifications
Education
A high school diploma or equivalent is required.
Skills and Knowledge
Prior customer service required
Excellent customer service and interpersonal skills are required.
Preferred
Prior physician's office experience is beneficial.
Experience in utilizing a computer and Microsoft Products and electronic medical records system is beneficial.
EPIC experience is a plus.
Bilingual is a plus.
The Erie Advantage Pledge:
WORKING TOGETHER FOR WHAT MATTERS MOST
Erie makes a pledge that all current and future employees can feel confident that:
Our mission, vision, and values unite us.
Our voices matter.
We do things well.
Our inclusive culture promotes balance and belonging.
We find our career sweet spot at Erie.
Front Desk Receptionist (Waukegan)
Front Desk Associate Job 40 miles from Greendale
The Role : Dental Dreams LLC in Waukegan, IL is now hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service.
Who Are We : Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.
Benefits:
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
FREE dental treatment at our locations
PTO
401K
Responsibilities:
Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check-in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans
Qualifications:
Bilingual (Spanish)
Customer Service experience
Dentrix and/or Eaglesoft (preferred)
We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!
KOS Services Inc. / Dental Dreams LLC s proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
Front Desk Agent
Front Desk Associate Job 39 miles from Greendale
The Holiday Inn Gurnee Convention Center is a full-service hotel featuring 210 guest rooms and 10,000 square feet of convention/ conference space.
Specifically, you would be responsible for performing the following tasks to the highest standards:
Greet all our guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting hotel services, providing a welcome packet and ensuring guest knows location of room
Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, making change and processing gift certificates and cards.
Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
Handling guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
Job performance must adhere to IHG Standards and Hotel SOP
Flexible schedule is required with availability in the mornings, evenings, weekends, and holidays
Holiday Inn Gurnee Convention Center is an EEO employer - M/F/Vets/Disabled View all jobs at this company
Front Desk Agent
Front Desk Associate Job 41 miles from Greendale
**MUST HAVE PREVIOUS DENTAL EXPERIENCE**
We are looking for a qualified full-time Front Desk to act as the first point of contact for patients in our Dental office! The right applicant will have experience greeting patients, verifying insurance and personal information, answering questions and directing patients until they are met by the Dental Assistant. Front Desk is responsible for general administrative tasks associated with the efficient running of the office.
Responsibilities
Greet patients and check guests in according to established office protocols and verify and update patient information
Move patients through appointments as scheduled and schedule appointments ensuring patients are attended to on time
Collect payments from patients at time of treatment and Inform patients of financial treatment plan options
Manage inbound and outbound calls in a timely manner
Requirements
Previous administrative work in a dental office is required
Positive attitude and enthusiasm for the workday
Excellent customer service skills with an outgoing, people friendly personality
The ideal applicant will display and demonstrate excellent communication skills with staff and patients
Desire to learn new skills and expand your potential
Schedule is Monday - Saturday, with one day off
Compensation Package and Benefits
Compensation will be comprised of a base salary that is commensurate with experience
Full Medical Insurance with BCBS, employer pays on average 66% of premium!
Dental/Vision
Short Term and Long Term Disability Coverage
Life Insurance
401(k) with matching
Flexible Spending account
and more!
Job Type: Full-Time
Company Overview
United Dental Partners is a very fast-growing Dental Support Organization (DSO) serving multi-specialty dental practices in Chicago and Northwest Indiana. The multi-specialty dental groups we serve collectively care for children and adults and offer general, pediatric, orthodontic and oral surgery care.
We work in an energetic environment with phenomenal people who love providing fantastic care for patients and know that our ability to provide consistently great care is underpinned by the personalities and values of the people we hire.
Job Type: Full-time