Business Level Bilingual Mandarin - Receptionist - Onsite and 12-Month Contract (6-Hour Shift)- New York, NY
Front desk associate job in New York, NY
Job title: Business Level Bilingual Mandarin - Receptionist
Pay ranges: $20.00 to $23.00/hr
Job Type: 1-Year Contract (Possibility to extend up to 24-Month Contract)
Working Hours: 9am to 3pm (6-hour shift)
Responsibilities:
・Maintain a clean, organized, and professional office environment including tidy up lobby, conference rooms and dining areas as needed.
・Greet employees and visitors.
・Answer and direct phone calls promptly and professionally.
・Receive and distribute mail and packages and support outgoing mail and shipping packages.
・Support employee general requests on office admin ticketing system.
・Greet new hires for onboarding/and assist HR with offboarding as needed.
・Conduct inventory, order and replenish office supplies, office snacks/drinks as needed.
・Assist in planning and coordinating company events and meetings.
・Assist with menu selection for office catered lunches and onsite cater coordination.
・Other office admin responsibilities as assigned.
Qualifications
・2+ years Receptionist Experience
・Excellent customer service skills.
・Professional appearance and demeanor.
・Ability to work independently and collaboratively.
・Proficiency in Microsoft Office365 (Excel, Word, Outlook)
・High School Diploma/Community College
Data & Document Entry Associate
Front desk associate job in New York, NY
We are looking for a detail-oriented Data & Document Entry Associate to support our team for a short-term, 2-week project. The ideal candidate is reliable, organized, and able to work efficiently with digital tools.
Responsibilities:
Uploading and organizing documents with attention to detail
Navigating online platforms to retrieve and input information
Assisting with general administrative tasks as needed
Requirements:
Experience with Microsoft Office (Word, Excel, Outlook) and Adobe Acrobat
Strong internet navigation skills
Fluency in English (written and verbal)
Familiarity with eCourts website (preferred but not required)
Ability to follow instructions and work independently
Temporary Receptionist
Front desk associate job in New York, NY
Clarity Recruiting is looking for experienced support staff looking for their next opportunity. We have multiple clients looking for Receptionists/Office Assistants/ Event Assistants on a temporary day to day basis.
The general hourly range for these roles are $17-20/hr DOE
Responsibilities will possibly include:
Answer and direct phone calls
Assist in the preparation of regularly scheduled reports
Update and maintain office policies and procedures
Order office supplies and research new deals and suppliers
Maintain contact lists
Liaise with executive and senior administrative assistants to handle requests and queries from senior managers
Requirements and skills:
1-2+ years experience as a Receptionist, Office Assistant or has worked hospitality
Knowledge of office management systems and procedures
Proficiency in MS Office
Excellent time management skills and the ability to prioritize work
Attention to detail and problem solving skills
Excellent written and verbal communication skills
Strong organizational skills with the ability to multi-task
Office Assistant- ONSITE
Front desk associate job in Farmingdale, NJ
Yoh has an immediate, 12 month contract opportunity, as an Office Assistant within the utilities industry to jour client, Onsite, to report to their office in Farmingdale, NJ
Max Hourly Rate $25/hr.
40 hours a week, 7AM-330PM, Monday-Friday
5+ years experience as an Office Assistant/HR Coordinator/Assistant or similar role
What You Will Be Doing
Reviewing customer accounts & billing status
Filing, Data Entry, General office duties
Communicating with Customers and providing follow up
Who You Are
5+ years of experience as an Office Assistant/HR Coordinator/Assistant or similar role
Highly organizied, ablility to multitask
MS Suite (Word, Excel, Outlook)
Scheduling and Calendaring exp is a bonus
Professional communication skills, great Customer Service skills
Placing supply orders, managed inventory and restocked clerical spaces as needed
Positive outlook & attitude! works well in a team environment
If This Sounds Like You, Apply Now! Yoh makes finding and applying for jobs simple. Partner with Yoh to find the right opportunities across multiple industries in the US and UK.
Estimated Min Rate: $25.00
Estimated Max Rate: $25.00
What's In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:
Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
Health Savings Account (HSA) (for employees working 20+ hours per week)
Life & Disability Insurance (for employees working 20+ hours per week)
MetLife Voluntary Benefits
Employee Assistance Program (EAP)
401K Retirement Savings Plan
Direct Deposit & weekly epayroll
Referral Bonus Programs
Certification and training opportunities
Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit ************************************************ to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh's hiring clients' preferences. To learn more about Yoh's privacy practices, please see our Candidate Privacy Notice: **********************************
Front Office Receptionist
Front desk associate job in New York, NY
Front Office Receptionist. Multi tasker. Professional appearance. Courteous. Well spoken. Bilingual in English and Spanish. Hospitality experience is a plus. Full time and part time positions available.
Front Office Application Support - Elite FinTech - Up to $160,000 + Bonus
Front desk associate job in New York, NY
Title: Front Office Application Support
Client: Quant Fund - Global collaborative firm run by passionate Computer Scientists
Salary: up to $160.000 + bonus + package/perks
In this position you will manage the readiness of global trading platforms, covering pre-trading and post-trading activities. Quickly identify, analyze, and resolve issues or escalate as needed to minimize disruptions and prevent outages, ensuring smooth trade operations. (
A full and detailed job spec is available)
The successful candidate will have the following skills/experience -
✔️Minimum 2 years front office support experience
✔️Solid Python and/or Bash scripting
✔️An understanding of relational databases and querying (SQL, Postgres etc.
✔️Must love Linux
A personality and genuine passion in technology!
(Nice to have) Computer Science Degree
If the above is of interest, please apply or reach out directly to myself at *********************
Front Desk Receptionist
Front desk associate job in Warren, NJ
Carbro is a diverse team of professionals specializing in Infrastructure Construction, seeking a full time receptionist to work in our Corporate Offices.
Role Description
This is a full-time, on-site role for a Front Desk Receptionist located in Warren, NJ. The Front Desk Receptionist will be responsible for greeting and directing visitors, managing phone calls, performing clerical duties, and providing exceptional customer service. The role includes answering phones, maintaining records, correspondence and supporting the overall operation of the front desk.
Qualifications
Experience in Phone Etiquette and Receptionist Duties
Proficient in Clerical Skills
Strong Communication and Customer Service skills
Ability to multitask and manage time effectively
High school diploma or equivalent
Previous experience in a similar role is a plus
Middle Office Specialist
Front desk associate job in New York, NY
Title :: Middle Office Operation
The Middle Office Operation is seeking an Associate level candidate with direct Trade Finance experience; Working knowledge of Account Receivables, Account Payables, Supply Chain Finance, Trade Loans, Commercial and Standby Letters of Credit a must. Tasks include Coordination of Daily Funding requests, Compliance/Sanctions Screening, Discount proceed calculations, and communication with Customers, Front Office, and Back Office peers.
Office Associate
Front desk associate job in Red Bank, NJ
Robert Half is hiring an Administrative Assistant for a growing organization in the Red Bank, NJ area. We are looking for all levels of experience but a minimum of 1+ years of office experience is required.
Excellent flexible hours, collaborative team environment, and room to grow
Apply today!!
Main Tasks:
Answering emails, directing inquiries as appropriate
Assisting with scheduling and calendar management
Preparing and organizing documents, reports, and correspondence
Maintaining office supplies and inventory
Supporting client communications and service coordination
Assisting with data entry and record keeping
Performing general administrative tasks as needed
Temporary Office Assistant
Front desk associate job in New York, NY
Are you a creative professional such as an artist, writer, or designer looking for a way to earn consistent income while keeping your schedule open for your craft?
If you have strong reception or office assistant experience and want more control over when and where you work, these opportunities could be a perfect fit. They're also ideal for individuals with a background in the performing arts, offering flexible roles that value communication skills and professional presence.
ABOUT US
At Joss Search, we specialize in placing exceptional office support professionals into top-tier firms in the Private Equity and Alternative Investments space. Our clients include some of the world's most respected financial and consultancy firms. Many are expanding their pool of temporary and contract office support staff, making this ideal for those who value flexibility and variety in their work life.
WHY THIS ROLE WORKS FOR CREATIVES
We know that creative careers often require flexibility and freedom outside of work hours. That's why our temp roles offer:
Flexible assignments ranging from a few days to several months
Opportunities to return to the same company for ongoing work
Time to focus on your passion while earning competitive pay
A professional environment that values your skills and personality
THE ROLE
We're hiring temporary office support professionals, including receptionists and administrative assistants. You'll be trusted to jump into assignments and make an immediate impact.
Responsibilities include:
Greeting guests and managing front desk operations
Answering phones and handling email communications
Scheduling meetings and managing calendars
Coordinating conference rooms and office logistics
Supporting teams with general administrative tasks
Managing supplies, snacks, and vendor relationships
PERKS & PAY
Hourly rates: $20-$30/hr, based on experience
Paid training days to get you up to speed
Free breakfasts and lunches at many client sites
Flexible scheduling to fit your creative calendar
Short-term and long-term assignments available
WHO WE'RE LOOKING FOR
You're personable, reliable, and thrive in a polished, professional setting. You know how to make others feel welcome while maintaining a high standard of professionalism. You bring great customer service skills and a calm, confident presence. Experience in a corporate or financial services environment is a plus.
Because these roles often come up quickly, immediate or near-immediate availability is strongly preferred. If you're ready to jump into assignments and hit the ground running, we'd love to hear from you.
Ready to balance your creative life with meaningful, well-paid work? Apply now and let's find the right fit for you.
Joss Search is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive culture that respects individual differences and brings our community together.
Showroom Receptionist
Front desk associate job in New York, NY
AJ Madison is currently seeking a Showroom Receptonist join our team. We are looking for someone with an upbeat attitude, who can roll-up their sleeves to help complete projects throughout the showroom and is incredibly organized. We want someone who is proactive, thorough, well-spoken, outgoing, and professional. Must be available to work on Sundays.
Essential Duty and responsibilities:
Greet each person who visits the showroom, and pairing customers with available appliance advisors and designers;
Partner with internal staff to make sure every client has a noticeably better experience;
Answering and directing telephone calls;
Taking and relaying messages;
Tracking daily customer traffic
Assisting Sales team with non-converted quotes by contacting the client to gauge interest and address any follow-up questions.
assisting in converting said quotes or reaching out to salespeople for continued follow-up.
Contacting clients 2 weeks prior to the ship date of the order to validate everything is ready
form of payment
Adjusting payment as needed and/or bringing any issues to the salesperson owning the order.
Items
delivery date
Following up with clients post-delivery
thank you cards/messages
ensure the delivery/installation went well
answer any questions and potentially connecting the client with either their salesperson or Customer Service.
Assisting in growing future business.
Answering customer service and general inquiries,
Receive all incoming packages, mail, and additional deliveries;
Support office management duties and showroom operations
Manage office supply and inventory, furniture, and food/drink orders.
Partner with showroom & corporate marketing teams to execute and recap local market events
Assist with experiential projects and gifting as needed
Follow local events SOP and checklists to track plans, run of show, and event prep
Handle all local logistics (big and small) for events - including but not limited to service
providers (catering, photography, rentals, floral, entertainment, a/v equipment, etc.)
contracts, submit invoicing, payments, schedules, communication, follow up, invites,
attendee lists, mailings, and more
Research new service providers for event projects as needed
Provide all necessary receipts, invoices, documentation to corporate marketing
Work with local event production resources and vendors as required
Travel within local markets to execute community/trade events and drive community
engagement/awareness
Skills and Qualifications:
A minimum of 4 years' experience in a customer service-related field
Strong customer experience background & skills;
Professional appearance;
Outstanding attention to detail, organized, collaborative, and creative individual;
Excellent writing and communication skills;
Proficiency in software applications including Microsoft Word, Excel, and Outlook;
Bonus if experience working with attendee invite management systems such as Event Farm, EventBrite, Splash, etc.
Ability to multi-task while maintaining strong attention to detail;
Ability to take initiative, be proactive, and work independently;
Willingness to efficiently handle administrative tasks while simultaneously balancing customer interaction;
At least a high school diploma or equivalent;
Must be available to work Sundays.
Front Desk Coordinator
Front desk associate job in New York, NY
About Us
RE Brands is a fast-growing fashion company that owns and operates Real Essentials, one of the top-selling apparel brands on Amazon. We're a dynamic, innovative team redefining value-driven fashion through design, speed-to-market, and technology. With licenses like Juicy Couture Sport, Nautica, and Hunter, and a rapidly expanding retail and wholesale presence, we're scaling across e-commerce and brick-and-mortar channels.
Job Description
We're looking for a personable, detail-oriented Front Desk Coordinator to be the face of our NYC office. This is an entry-level position ideal for someone with strong interpersonal skills, a proactive mindset, and an interest in supporting day-to-day office operations.
Responsibilities
Manage and maintain front desk operations
Greet all visitors with warmth and professionalism
Schedule guests and vendor visits with the building
Coordinate office needs such as ordering supplies, stocking the kitchen, and maintaining cleanliness
Manage sample ordering, returns, and organization
Liaise with building management on administrative and operational requests
Assist with office-wide communication and internal team support as needed
Requirements
Some prior administrative, office, or customer service experience preferred
Excellent communication and organizational skills
Ability to multitask and stay proactive in a fast-paced environment
Friendly, professional demeanor and team-first attitude
Office Services Associate
Front desk associate job in New York, NY
Office Services Associate - Midtown Manhattan
Forrest Solutions is looking for a proactive, customer-focused Office Services Associate. This full-time, onsite role supports daily office operations across multiple floors, combining hands-on work with opportunities to collaborate across teams.
What You'll Do
Manage incoming/outgoing mail, packages, and interoffice deliveries.
Oversee FedEx & UPS accounts, shipments, and vendor coordination.
Maintain office supplies, conference room materials, and toner inventories.
Support meeting setups, events, and new hire onboarding.
Handle sensitive mail and documentation securely.
Partner with Security, HR, and Facilities on compliance and service requests.
Track and resolve service requests through the ticketing system.
Assist with ad hoc tasks like deliveries and messenger services.
What We're Looking For
1-3 years in office services, mailroom, or facilities operations preferred.
Strong customer service skills and professional communication.
Organized, adaptable, and able to multitask in a fast-paced environment.
Discreet, proactive, and solution-oriented.
Comfortable lifting 50+ lbs.
Proficient in Microsoft Office (Outlook preferred); experience with ticketing systems a plus.
Business professional attire required.
Clerical Assistant
Front desk associate job in New York, NY
Clerical work, including filing, data entry, reception work, schedule meetings, typing and preparing correspondence, indexing, operating office equipment (fax, computer, photocopier), and other clerical functions.
50 keystrokes per minute, Microsoft Office knowledge intermediate level. Interpersonal skills, both verbal and written.
Excellent customer service skills. Performs data entry and general clerical duties.
Maintains professional demeanor. Liaisons with nurses, physicians, and staff. Ability to interact with patients all day.
Front Desk Agent for luxury Hotel
Front desk associate job in New York, NY
Luxury Hotel in downtown Manhattan is seeking dynamic individuals to join our Front Desk Concierge team. Applicants should possess a good eye for detail along with great interpersonal skills to deliver the highest quality of service to our guests. Our Front Desk staff must reflect the highest standards of professionalism and courtesy to assist guests throughout their stay and provide a wonderful hotel experience.
The Front Desk Concierge assumes a pivotal role in overall guest satisfaction and the ultimate success of the Hotel. Given the integral nature of the position, the Concierges demeanor must reflect the highest standards of professionalism and courtesy. A consistently positive attitude and knowledge of Hotel services and amenities are qualities which the Concierge is required to have. The purpose of the Concierge is to assist guests throughout their stay by promoting all that the Hotel and New York City have to offer.
Responsibilities
COMMUNICATING WITH GUESTS Guest Relations Teamwork Phone Etiquette Receiving and presenting packages Handling guest concerns Departmental Communication . GREETING GUESTS AND RESPONDING TO INQUIRIES Greeting the guests in a pleasant and courteous manner Offering an explanation of services and amenities Booking reservations for dining and entertainment Booking limousines and other transportation Assisting with special requests from Guests . PROVIDING KNOWLEDGE OF HOTEL SERVICES AND OFFERINGS Special needs guests Pet policy Wheelchair accessibility Frequently asked guest questions. SAFETY AND SECURITY PROCEDURES Follow CDC Protocol Guest room key procedures Lost and Found Emergency Calls from guests and colleagues Understanding of disclosure policies Knowledge of emergency evacuation plans Building Safety information
Qualifications
Excellent verbal and written communication skills Strong interpersonal skills to interact with high profile clientele Upbeat personality, natural smile, energetic, friendly demeanor Prior Hotel experience helpful but not required Full time, flexible schedule, with the ability to work weekends & holidays when needed
Auto-ApplyFront Desk
Front desk associate job in Red Bank, NJ
Benefits:
401(k)
Dental insurance
Employee discounts
Flexible schedule
Free uniforms
Health insurance
Vision insurance
The Woodhouse Spa is seeking a friendly and organized Front Desk Coordinator to be the first point of contact for our valued guests. This individual will provide exceptional customer service, assist with appointment bookings, handle guest inquiries, and promote spa services and products. The ideal candidate should have a background in sales and hospitality, with the ability to multitask in a fast-paced, luxury environment while maintaining a professional and welcoming demeanor.
Key Responsibilities:
Greet and welcome guests warmly upon arrival, ensuring a positive and inviting experience.
Answer phone calls, respond to emails, and manage guest inquiries about services, products, and scheduling.
Efficiently schedule and confirm appointments, handling bookings and cancellations.
Promote and upsell spa services, treatments, and retail products.
Maintain accurate records of guest preferences, transactions, and appointments.
Process payments and balance the cash register at the end of each shift.
Ensure the front desk area and lobby are clean, organized, and stocked with necessary materials.
Assist guests with special requests, ensuring that all needs are met to create a luxurious experience.
Stand and remain attentive throughout the shift, anticipating and addressing guest needs.
Collaborate with spa therapists, managers, and other team members to ensure smooth daily operations.
Handle guest complaints or concerns with professionalism and escalate issues to management as necessary.
Qualifications:
Previous experience in hospitality, guest services, or luxury retail is required.
Sales experience, particularly in a high-end or luxury environment, is highly preferred.
Excellent communication, interpersonal, and organizational skills.
Ability to remain professional, friendly, and calm under pressure.
Must be able to stand and remain on your feet for the duration of the shift (8+ hours).
Availability to work flexible hours, including evenings, weekends, and holidays.
Benefits:
Discounts on spa treatments and retail products
Opportunity for growth within the company
Health, dental, and vision benefits (for full-time employees)
Job Type: Full-time
Pay: $17.33 - $18.09 per hour
Expected hours: 35 per week
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Retirement plan
Vision insurance
Schedule:
8 hour shift
Evening shift
Monday to Friday
Weekends as needed
Ability to Commute:
Red Bank, NJ 07701 (Required)
Ability to Relocate:
Red Bank, NJ 07701: Relocate before starting work (Required)
Work Location: In person Compensation: $17.00 - $20.00 per hour
Passion Meets Purpose at Woodhouse
At Woodhouse, we provide self-care that lasts. We believe that wellness and luxury should be accessible, and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us. Are you a spa professional looking to make an impact in the wellness of others? Join us at Woodhouse where you'll share your craft in a luxury environment with ample opportunity for growth. About Us: Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85+ locations nationwide, we are the gold standard of neighborhood spas, powered by our commitment to an unparalleled spa experience that focuses on total well-being.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.
Auto-ApplyFront Desk Agent (Full-Time)
Front desk associate job in New York, NY
JOB TITLE: Front Desk Agent, hourly rate $20.00. Night Audit Shifts rate of pay $22.00
REPORTS TO: Front Office Manager
Purpose for the Position: To check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel's rooms division in anyway required to ensure complete guest satisfaction.
Essential Responsibilities:
Greet, register, and assign rooms to guests of hotel.
Verify customers' credit, and establish how the customer will pay for the accommodation.
Keep records of room availability and guests' accounts using computerized property management systems.
Compute bills, collect payments, and make change for guests.
Perform simple bookkeeping activities, such as balancing cash accounts.
Issue room keys and escort instructions to bellmen.
Review accounts and charges with guests during the check out process.
Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers.
Transmit and receive messages, using telephones or telephone switchboards.
Contact housekeeping or maintenance staff when guests report problems.
Make and confirm reservations.
Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.
Record guest comments or complaints, referring customers to managers as necessary.
Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
Answer all incoming phones in three or less rings.
Complete “bucket checks” to ensure all accounts are current and comply with standards established by the hotel's controller and Front Office Manager.
To do this kind of work, you must be able to:
Be an outgoing, welcoming personality for the Hotel
Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge.
Make decisions based on your own judgment and company policy.
Follow instructions without close supervision.
Speak and write clearly and accurately.
Be available for work days, evenings, weekends and holidays.
Physical Demands: Lifting 10 lbs. maximum and occasionally lifting and/or carrying such articles as dockets, ledgers, and small tools. Walking and standing are required throughout the shift. Reaching, handling, feeling, talking, hearing, and seeing.
Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside.
Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures.
Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects.
Relationships to Data, People and Things:
Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved.
People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants.
Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials.
Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.
Front Desk Agent
Front desk associate job in North Brunswick, NJ
Job DescriptionBenefits:
Flexible schedule
Free uniforms
Paid time off
Training & development
We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
GUEST SERVICE AGENT / FRONT DESK AGENT DUTIES AND RESPONSIBILITIES:
Register guests and assigns rooms. Accommodates special requests whenever possible.
Assists in pre-registration and blocking of rooms for reservations.
Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
Understands room status and room status tracking.
Knows room locations, types of rooms available, and room rates.
Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices.
Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
Knows the location and types of available rooms as well as the activities and services of the property.
Coordinates room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day use rooms.
Coordinates all information between various departments to ensure an effective and timely solution to guests issues that arise.
Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
Maintains guest room key storage and maintains and supervises access to safe deposit boxes.
Knows how to use front office equipment.
Process guest check-outs.
Performing cashier related functions like posting charges to guest accounts, raising paid out's & currency exchange when applicable.
Follows procedures for issuing and closing safe deposit boxes used by guests.
Works closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work.
Uses proper telephone etiquette.
Uses proper mail, package, and message handling procedures and record details in the courier Mail Register.
Advise guest of any messages, mail, faxes, etc. received for them.
Communicate services and amenities of the hotel to guests.
Obtain proper identification for tax-exempt guests and attach the form to registration card.
Reads and initials the pass-on log and bulletin board daily. Is aware of daily activities and meetings taking place in the hotel.
Attends department meetings.
Reports any unusual occurrences or requests to the manager or assistant manager.
Knows all safety and emergency procedures, Is aware of accident prevention policies.
Maintains the cleanliness and neatness of the front desk area.
Understand that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts.
Perform other duties as requested by management.
PREREQUISITES:
Experience: Previous hotel-related experience desired.
Physical: Requires typing, writing, standing in duration, walking, repetitive motions, hearing, visual acuity, and may on occasion have to lift and carry up to 40 pounds.
Benefits:
Employee discount
Flexible schedule
Paid time off
Schedule:
8 hour shift
Day shift
Holidays
Night shift
Weekends as needed
Education:
High school or equivalent (Preferred)
Front Desk Agent
Front desk associate job in Somerset, NJ
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Summary:
The Front Desk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs.
Duties & Responsibilities:
Greet and check-in guests in a friendly manner
Assist in taking reservations, pre-registrations, and room blocking
Assist large groups upon arrival
Assist guests in finding dining, shopping, and other "hidden gems" nearby
Be the first to handle and resolve guest issues
Process payments according to procedure
Upsell additional facilities and services
Performs all check-out tasks
Ensure all cash, checks, and credit card balances at the end of each shift
Answer questions and address guest needs and requests
Communicate internally with other departments when necessary to resolve a guest concern or request
Additional tasks may be assigned at any given time
Requirements
Qualifications:
High school Diploma or equivalent
Credit Card handling experience preferred
Hotel Front Desk experience preferred
Experience with hotel reservations software preferred
Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction
Positive, upbeat demeanor
Excellent written and verbal communication and organizational skills
Team-oriented
Ability to stand for 8 hours at a time
Ability to lift 20 lbs. on occasion
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Medical, Dental, and Vision insurance available to eligible employees
Wellness benefits available to eligible employees
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements).
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Salary Description $16-$18 per hour
Front Desk CLOSER
Front desk associate job in Neptune City, NJ
Job DescriptionThe Front Desk employee is the face of the Retro Fitness outlet; they are the person a member sees when he or she first walks into the facility. It is important that this person be TEAM oriented with great communication skills. The Front Desk employee wears many hats while also ensuring a positive member experience.
Live by the RETRO values integ Rity, dEdication, consis Tency, expe Rience and inn Ovation!
Requirements
A positive upbeat personality.
Effective ability to communicate with customers, coworkers and managers.
The ability to multi-task.
Customer service oriented.
Punctual, responsible and pays attention to detail.
CPR/AED training preferred.
Prior sales experience in a retail setting is preferred.
Successful completion of all Retro University courses.
Environment
Working environment is inside the Retro Fitness Outlet. Working hours could vary and include mornings, evenings, and weekends.
Direct report
This position is supervised by the positions below and in order of:
Retro Fitness General Manager
Retro Fitness Mission Statement
Retro Fitness is a Health Club built on the respect and dedication for each of our members who entrust us to help them achieve their health and fitness goals. Our mission is to provide a consistent and innovative customer experience for each member to realize their true fitness potential; making America a healthier place 1 visit, 1 rep, 1 mile at a time.
Responsibilities of Front Desk Staff Member
Greeting and checking in members as they come in.
Resolving member issues in an effective manner.
Membership sales and retention.
Following up with prospects.
Selling in-store merchandise such as Retro Blends Smoothies, Cooler Drinks, Pro Shop items, etc.
Ensuring a safe and clean environment for all members and staff.
Applicable downtime tasks provided by Management may include upkeep & walk throughs of facility.
Opening and closing the facility if scheduled.
Following company policies and procedures.
All Front Desk employees are to wear company staff shirt along with either Khaki pants or black athletic pants. Sneakers must always be worn. No boots, heals, or open toe shoes or sandals. Front Desk staff should always be well groomed and neat. Opening shift employees are required to be inside the facility 15 minutes prior to scheduled opening time ensuring all items on the Opening Checklist are performed before members arrive. Closing employees are to close the facility at the established time. Employees are not to count money until all members have left the Retro Fitness outlet and the doors have been locked.