Front Desk Associate/Cashier - Dallas
Front desk associate job in Dallas, TX
Essential Duties & Responsibilities:
Front Desk/Cashier:
Build strong customer relationships by providing time efficient, friendly service.
Identify correct price of merchandise & ring transactions using the store's point of sale system.
Process payment by cash, check, credit card, gift cards, etc.
Issue receipts, refunds, credits & change due to customers.
Process merchandise returns and exchanges.
Calculate payments received & reconcile with total sales & items.
Ensure integrity of customer information as outlined in the companies Protecting Customer Information Policy, including company passwords and access codes.
Ensure customer profiles are complete and not duplicated.
Perform merchandise look-ups, transfers & charge sends for stylists.
Pull special orders, as needed.
Re-ticketing: ensure accurate and timely completion of required tag, place merchandise on reticket bar for processing.
Assist with returning non-purchased merchandise to proper floor location.
Maintain front desk supplies, ensure area is organized at all times.
Ensure consistent email communication and follow up.
Maintain professional & supportive relationship with stylists, fellow team members as well as with all locations.
Provide event support, gift card and goody bag preparation.
Maintain a fashionably styled personal appearance.
Assist with recurring physical inventory.
Customer Service
Answer/direct calls pleasantly and promptly.
Greet & acknowledge all customers promptly to ensure a positive experience.
Use client's last name frequently.
Answer customers' questions & provide information on procedures & policies in positive manner.
Address customer complaints & immediately refer to a member of management.
Constantly engage all waiting customers in conversation (i.e. waiting for transactions to be processed, alterations/holds/special orders pick-up, etc.)
Ensure customers waiting time is minimal. If time is progressing, seek to get any issue resolved quickly and seamlessly, while ensuring customer is constantly engaged and unaware of any concerns or extended time.
Offer to contact the customer's "regular or preferred" stylist. If the customer does not have one, ensure they have connected with a stylist.
Offer customers carry-out service at completion of transaction.
Bag, box, gift wrap merchandise to the highest level of appearance & care.
Special projects and other duties as assigned.
Qualifications:
Retail experience required, experience in a luxury environment preferred.
Sense of urgency, self-starter and motivated attitude.
Excellent organizational skills and ability to prioritize tasks.
High level of attention to detail.
Excellent interpersonal communication skills.
Strong customer service skills.
Basic computer skills.
Willingness and ability to work a flexible schedule for a retail business, including Saturdays, evening store events, etc.
Physical Demands:
Speaking/Hearing: Ability to communicate information to customers
Standing: Remain upright on feet for sustained periods of time.
Walking: Ability to move throughout the store.
Flexibility including bending, stretching and lifting.
Ability to lift up to 30 pounds, ability to move/carry product.
Visual acuity to perform an activity such as viewing a computer terminal
Use of hands and fingers to handle or feel.
Tootsies is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Auto-ApplyFront Desk Agent
Front desk associate job in Irving, TX
We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests. The ideal candidate should have strong communication, problem-solving, and conflict-resolution skills.
Compensation: $17.00 - $21.00
Key Responsibilities:
Check guests in and out by confirming reservations, assigning rooms, and issuing keys.
Handle guest requests and complaints promptly and professionally.
Manage cash drawer and process payments (room charges, cash, debit, or credit).
Keep the front desk area and lobby clean and organized.
Coordinate with housekeeping to ensure room readiness for guests.
Provide guests with directions and information about the property and local attractions.
Answer guest calls, messages, and process requests or concerns.
Run daily reports and ensure the accuracy of information.
Assist guests with special requests and ensure their satisfaction.
Follow all company policies, and safety procedures, and maintain confidentiality of guest information.
Requirements:
High school diploma or equivalent.
Strong communication and customer service skills.
Ability to work independently and handle stressful situations.
Proficiency in Windows operating systems and office software.
Ability to work well with others and develop positive working relationships.
Ability to lift to 50 pounds occasionally and 10 pounds frequently.
Auto-ApplyWeekend Fitness Front Desk Sales Rockstar
Front desk associate job in Southlake, TX
Row House is currently seeking high energy, passion filled, and sales motivated individuals who are fitness minded and have a love for community, and our brand! Row House is a boutique rowing concept that strives to give people of all different fitness levels an efficient, high-cardio, full-body workout in less than one hour. It distinguishes itself from other group fitness concepts built on insecurity and competition by creating an environment that raises everyone up so they come together, rowing on the same rhythm, with the same flow and energy. Rowing has long been recognized by serious athletes as one of the most effective forms of full-body exercise and Row House's workout stays true to form. Targeting the upper body, lower body, and core all at once, the brand's fitness program offers an energetic, endorphin-boosting workout in a safe, inspiring, and inclusive environment. Row House delivers this full body work out through an encouraging inclusive community of members and staff. POSITION DESCRIPTION: The purpose of the Front Desk Sales Representative is to assist the General Manager with new membership sales by bringing new members to the studio and booking them into Intro Classes. The Sales Representative also assists with retaining current members. Fitness knowledge or background is preferred but not required.
THIS POSITION IS FOR WEEKEND SHIFTS , BUT WE ARE FLEXIBLE
REQUIREMENTS:
Excellent sales, communication, and customer service skills required
Goal-oriented with an ability to achieve sales in memberships and retail
Ability to learn and use the Club Ready software system
Ability to stand or sit for up to 8 hours throughout the workday
Must be fluent in English and have excellent communication skills via in person, phone and email
Must be able to work under pressure and meet tight deadlines
Must have proficient computer skills
Must have flexibility for a non-traditional schedule including some holiday, early-morning and weekend availability
Daily and/or occasional travel to neighboring businesses may be required.
RESPONSIBILITIES:
Assist the General Manager with the sales process of lead generation, follow up, and close
Book and confirm first time classes
Manage the front desk to greet and check-in clients and prospects when they enter the studio
Conduct tours of the facility while establishing a relationship and targeting individual's needs and wants
Maintain acceptable level of personal sales production
Emphasize and enforce objectives of the club as a fitness and wellness provider
Present available services to current or prospective members
Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes
Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
Ensure studio is clean and tidy
Other duties as assigned
Position can be in Keller, Irving and/or Las Colinas
COMPENSATION & PERKS:
Competitive base based on experience
Free or discounted studio memberships
Commission paid on sales
Leave the stuffy clothes behind, it's all leggings and shorts here!
Opportunity for bonus based on performance
Opportunities for growth within the studios, including additional sales and management opportunities
Broaden your fitness expertise with a hot, new concept that is taking the indoor rowing industry by storm. Row House is rapidly expanding and seeking rock star coaches, leadership-driven general managers, and performance-driven sales associates who have a passion for helping people. Whether you are a general manager, sales associate, barre or boot camp instructor, and/or a personal trainer - all fitness and sales-minded experts are welcome to apply.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Row House Corporate.
Auto-ApplyFront Desk Attendant [0605/24/13]
Front desk associate job in Euless, TX
Under general supervision, the Front Desk Attendant is responsible for monitoring all activities of the recreation center, providing program information and issuing recreational equipment. PRINCIPAL DUTIES AND RESPONSIBILITIES: * Monitors all activities of the recreation center and provides information about recreational programs, registers people for classes and athletic events, and receives fees for memberships, daily use fees, racquetball reservations, room use, and classes.
* Admits members and guests into recreation center in accordance with the "Membership Policy", checks proof of membership of each person seeking to use the facility, and accepts fees.
* Maintains cleanliness of general recreation areas/locker rooms/bathrooms as well as an hourly checklist to ensure the cleanliness of the facility.
* Assists in resolving participant complaints and immediately report all injuries/incidents to supervisor and assists in collecting information to complete all forms necessary.
* Supervises community service volunteers.
* Available to work after hour rentals and special events as needed.
* Performs other related duties as assigned.
KNOWLEDGE SKILLS AND ABILITIES REQUIRED:
* Ability to communicate clearly with both staff and guests.
* Skilled in public/employee relations and problem solving.
* Ability to learn recreation policies and procedures.
* Knowledge of basic mathematics.
* Ability to work a flexible schedule, maintain regular attendance and be able to work evenings and weekends.
* Ability to operate a computer, printer, copy machine, fitness equipment, telephones, etc.
* Ability to react quickly and calmly in emergency situations.
* Knowledge in reconciling a cash drawer.
MINIMUM EDUCATION AND EXPERIENCE REQUIRED:
High school diploma or GED equivalent plus six months customer service experience is required. Must have, or the ability to obtain a valid Texas Driver's License within 6 months of employment. Current CPR certification preferred or the ability to obtain CPR certification within 6 months of employment is required.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
Stands for extended periods of time while performing daily duties such as recording fees, reserving rooms, etc., bends and walks while distributing supplies, equipment, and checking rooms.
Pre-employment screening includes but is not limited to Drug Screen, Physical Examination, Credit Check, Motor Vehicle Review and applicable Background Checks.
Return to full list >>
Front Desk Receptionist
Front desk associate job in Dallas, TX
Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying.
Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state.
:
HOURS OF RESPONSIBILITYMonday - Friday: 1st Shift (8 am - 5 pm)
ESSENTIAL DUTIES AND RESPONSIBILITIESThe essential functions listed here are representative of those that must be met to successfully perform the job.
Greet clients and visitors with empathy and professionalism.
Answer and direct phone calls, emails, and inquiries in a timely and respectful manner.
Maintain confidentiality and uphold HIPAA standards at all times.
Ensure the reception area is clean, organized, and trauma-informed (e.g., calming décor, accessible materials).
Monitor client flow and communicate with clinicians regarding appointment status.
Handle emergencies or escalations calmly and appropriately, following organizational protocols.
Support administrative tasks such as data entry, filing, and mail distribution
Greets and registers visitors
Informs employees of the visitor's arrival, and directs visitors to appropriate meeting room.
Answers and transfers phone calls, or relays messages.
Collects and distributes mail.
Schedules meetings or interviews, and arranges for conference rooms or makes other logistical arrangements as required.
May perform occasional clerical duties, such as data entry, filing, or photocopying.
Performs other duties as assigned.
COMPETENCIESThe competencies listed here are representative of those that must be met to successfully perform the essential functions of this job.
Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws.
Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills.
Effective verbal and written communication skills.•
Excellent organizational skills with the ability to prioritize workflow.
Demonstrates sensitivity to the emotional needs of clients and maintains a calm, supportive presence.
Always maintains strict confidentiality and professional boundaries.
Respects and values diverse backgrounds, identities, and experiences.
Capable of managing stress and responding appropriately in emotionally charged situations.
Comfortable working in a dynamic, fast-paced environment with shifting priorities.
Able to maintain a high level of professionalism and confidentiality.
Performs work under direct supervision.
Handles basic issues and problems, and refers more complex issues to higher-level staff.
QUALIFICATIONS
Required Education, Experience, Licenses, and Certifications
Typically requires a high school diploma and 0 to 2 years of experience.
Prior experience in a receptionist or administrative support role, preferably in a healthcare or mental health setting.
Proficiency in Microsoft Office and HRIS software (e.g., Workday systems).
Strong organizational skills and attention to detail.
Excellent verbal and written communication skills.
Experience working in trauma-informed or behavioral health environments.
Bilingual or multilingual abilities, especially in Spanish.
MATHEMATICAL SKILLS
Basic math skills required.
Ability to work with reports and numbers.
Ability to calculate moderately complex figures and amounts to accurately report activities and budgets.
Ability to work with reports and numbers & Ability to calculate moderately complex figures and amounts to accurately report activities and budgets.
REASONING ABILITYAbility to apply common sense understanding to carry out simple one or two-step instructions.
Strong reasoning and problem-solving skills with the ability to make informed decisions in a dynamic and client-centered environment.PHYSICAL DEMANDS & WORK ENVIRONMENTThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the incumbent is regularly required to talk and hear, use hands and fingers to operate a computer and telephone.
Due to the multi-site responsibilities of this position the incumbent must be able to carry equipment and supplies.
Sitting- Frequent
Standing- Frequent
Lifting (Up to 15 pounds)- Frequent
Lifting (Up to 25 pounds)- Occasional
Lifting (Up to 50 pounds)- Occasional
Travel
In county travel may be required- N/A
Overnight travel required- N/A
NOTICE ON POSITIONS THAT REQUIRE TRAVEL TO/FROM VARIOUS WORKSITES
Positions that are “community-based,” in whole or part, require the incumbent to travel between various worksites within his/her workday/workweek. The incumbent is required to have reliable transportation that can facilitate this requirement. The incumbent is further required to meet the criteria for insurability by the Center's risk management facilitator; and produce proof of minimal auto liability coverage when applicable. Failure to meet these terms may result in disciplinary action up to and including termination of employment, contract or other status with Metrocare.
Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months of employment.
Liability insurance required if employee will operate personal vehicle on Center property or for Center business. Must be insurable by Center's liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record.
WORK ENVIRONMENT
The work environment describe here is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodation can be made to enable individuals with disabilities to perform the essential functions.
Employees in this role are expected to maintain composure under pressure, exercise sound judgment, and follow established protocols to ensure a safe and secure work environment. Ongoing training in crisis intervention, de-escalation techniques, and workplace safety is provided. Additionally, employees have access to resources such as the Employee Assistance Program (EAP), Telehealth Counseling, and Supportive Management.
Office-Based Environment - Primarily works in an office setting with standard hours and minimal physical demands.
DISCLAIMER
This is a record of major aspects of the job but is not an all-inclusive job contract. Dallas Metrocare Services maintains its status as an “at-will” employer and nothing in this job description shall be interpreted to guarantee employment for any length of time. Additional tasks may be assigned as deemed necessary by the immediate supervisor. The position's status conforms to the Fair Labor Standards Act of 1939 as amended, and the employee has agreed to the standards methods of compensation in compliance with Center's procedures and Federal Law.
Benefits Information and Perks:
Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package:
Medical/Dental/Vision
Paid Time Off
Paid Holidays
Employee Assistance Program
Retirement Plan, including employer matching
Health Savings Account, including employer matching
Professional Development allowance up to $2000 per year
Bilingual Stipend - 6% of the base salary
Many other benefits
Equal Employment Opportunity/Affirmative Action Employer
Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free.
No Recruitment Agencies Please
Auto-ApplyFront Desk Agent
Front desk associate job in Irving, TX
Omni Las Colinas Hotel, formerly Omni Mandalay Hotel at Las Colinas, invites guests to experience the completion of a $13-million-dollar renovation to common space amenities provides a fresh, elevated guest experience. Discover a luxurious new resort-style poolscape and lounge area, and three new dining concepts. Omni Las Colinas offers amenities of a waterfront resort with the energy of a city setting, making it more than just a place to stay, but a place to experience.
Associates of Omni Las Colinas Hotel enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude, and empowerment day in and day out. If you are a friendly, motivated person with a passion to serve others, Omni Las Colinas may be your perfect match.
Job Description
Front Desk Agents are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay. Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them. Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. They work closely with all hotel departments especially our Concierge, Bell-Door and Ideal Services teams.
Responsibilities
Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures
Empathetically listen to guest inquiries and provide appropriate responses
Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.)
Block rooms in the computer and follow through on designated requirements
Pre-register designated guests and prepare key packets
Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)
Maintain confidentiality of all guests and hotel information
Employ attention to detail in order to ensure security of guest room access.
Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments
Maintain guest history files on all guests
Accommodate room changes expediently
Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction
Issue safe deposit boxes to guests and ensure security of key
Generate, print and distribute daily and weekly reports
Resolve discrepancies on the room status report with Housekeeping
Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions.
Qualifications
Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone
Ability to accurately and efficiently input information into computer systems
Ability to compute accurate mathematical calculations
Ability to think clearly, quickly and make concise decisions
Ability to prioritize, organize and follow up
Ability to work well under pressure, dealing with many arrivals and departures within a short period of time
Previous customer service experience
Previous hotel front desk experience is strongly preferred
Previous cashiering experience is preferred
Must be able to work a flexible schedule including mornings, nights, weekends, and holidays.
Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
Auto-ApplyFront Desk Agent
Front desk associate job in Irving, TX
Job Details TOWNEPLACE SUITES DFW AIRPORT - IRVING, TXDescription
Books guest reservations and/or coordinates with reservation center
Registers guests into the hotel in a prompt and courteous manner using up-selling techniques to maximize room rates; prepares for group check-ins, check-outs, and VIP arrivals. Greets, registers, and assigns rooms to guests
Handles confidential information, including guest records, with a high degree of integrity
Answers and routes call as appropriate; takes guest messages with accuracy
Assists with sales and marketing efforts as directed by the General Manager
Offers and properly handles requests for wake-up calls
Records pertinent guest information in the pass on log
Replenishes continental breakfast as needed and keeps the area clean
Ensures common area/lobby is clean
Performs laundry functions as directed
Checks guests in and out of the hotel; processes customer payments according to established policies and procedures.
Answers phone in a prompt, efficient, and friendly manner.
Promotes hotel services, facilities, and outlets and becomes informed and knowledgeable of upcoming events/ functions in the hotel and in the surrounding area.
Answers guests questions about the property and amenities and are able to refer and direct guests to area attractions and outlets. Arranges for the appropriate transportation of guests to and from the hotel when necessary.
Uses creative reasoning to overcome guest objections and concerns and to ensure 100% satisfaction.
Resolves minor guest complaints to the satisfaction of the customer; informs supervisor of major problems, complaints, disturbances or unhappy guests.
Respond quickly to guest requests or complaints in a friendly manner and appropriate action is taken. Follows up to ensure guest satisfaction.
Completes daily paperwork to include cashing out, documenting all adjustments, miscellaneous postings paid-outs, charges and check-outs.
Handles departmental accounting of monies, receipts, guest accounts and other forms of credit; posts all charges; completes cashiers report, prepares deposit and counts cashier bank.
Balances cash bag at open and closing of each shift.
Transmits and receives messages using equipment such as a computer, telephone, email, fax, and switchboard.
Provides a professional image at all times through appearance and dress.
Follows company policies and procedures.
Note: Other duties as assigned by supervisor or management
Front Desk Receptionist
Front desk associate job in Southlake, TX
Want to Make a Difference Through a Career in Healthcare? Welcome to Serenity.
If you've ever thought about a career in healthcare but didn't know where to start - this is your sign. Serenity Healthcare is redefining what mental wellness looks and feels like.
No Healthcare Experience? No Worries!
We're not looking for résumés stacked with medical jargon - we're looking for energy, drive, and people who
get
people. If you can stay focused, work efficiently, and connect authentically with those we serve, you're our kind of person. We'll teach you the healthcare side - just bring your hustle, heart, and commitment to doing meaningful work.
The Role: Front Desk Receptionist | Southlake, TX
As the Front Desk Receptionist, you're the first smile patients see when they walk in. You'll help keep things running smoothly, from checking people in to answering calls and making patients feel welcome, heard, and supported.
What You'll Do:
Greet patients (and their support crew) with warmth and professionalism
Update and verify patient info at every visit
Help with forms and answer patient questions
Answer phones and emails - with clarity, kindness, and efficiency
Make appointment reminder calls
Get to know our patients - names, stories, and what makes them feel seen
Keep the front space clean, calm, and inviting
Use scheduling software and medical office tech like a pro
Pitch in wherever needed - we're a team, always
What You Need:
· Calm energy, attention to detail, and team spirit
· Can juggle multiple tasks without breaking a sweat
· Fluent in digital - from email to scheduling systems and databases
· You get that privacy matters - or you're down to learning the rules
· 1+ year of helping people in fast-paced, service-focused roles
· High School Diploma or GED
Why You'll Love It:
· A consistent schedule: 3 days/week (13-hour shifts)
· Fulfillment - make a real difference for others as you help our patients ‘take back their lives'
· Room to grow - real career paths and skill-building support
· Time to live your life - 10 PTO days (15 after first year) + 10 paid holidays
· Excellent health, dental, & vision - we cover 90%
· We help you stack for the future - 401k included
· Earn rewards for referring great people to our team
Who We Are:
Using advanced medical devices recently released to market, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare.
Serenity Healthcare is an equal opportunity employer - if you're qualified, you're welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire.
Auto-ApplyFront Desk Receptionist - Fort Worth, TX
Front desk associate job in Westover Hills, TX
Front Desk Coordinator - Part Time A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
The Joint Chiropractic is seeking a dedicated and motivated Front Desk Coordinator to join our growing team. This role focuses on delivering exceptional patient service in a fast-paced walk-in clinic environment, handling check ins and payments, and supporting the clinic team to ensure a smooth, welcoming, and efficient patient experience.
Key Responsibilities
* Greet and engage patients, delivering a friendly and professional first impression.
* Present and explain membership options, promotions, and service benefits to encourage conversions and renewals.
* Process membership sales, upgrades, and payments accurately.
* Track and report sales activity, patient visits, and conversion metrics.
* Support clinic efficiency by managing patient flow and assisting the chiropractic team as needed.
Qualifications
* Prior experience in sales, customer service, or a client-facing role preferred.
* Strong communication and persuasion skills with a customer-first mindset.
* Ability to work in a fast-paced, walk-in clinic environment.
* Basic computer and payment processing skills.
* Reliable, professional, and goal-oriented team player.
Schedule
This role requires availability Wednesdays and Fridays from 9:30am to 7:00pm, and Saturdays from 9:30am to 5:00pm with Occasional Travel.
Compensation and Benefits
* Base Pay: $13.00 per hour
* Bonus potential every paycheck
* 3 day workweek: Wednesdays & Fridays from 9:30am to 7:00pm, and Saturdays from 9:30 to 5:00pm
* Discounted Chiropractic Care
* Full time benefits: Health Insurance, 401(k), Paid Time Off accrual, Paid Holidays
Why Join Us
When you join The Joint, you're not just starting a new job, you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
Front Desk/Reception
Front desk associate job in Dallas, TX
Job DescriptionBenefits:
401(k)
401(k) matching
Dental insurance
Health insurance
We are seeking a professional, friendly, and organized Receptionist to be the first point of contact for our firm. The ideal candidate will have excellent communication skills, a polished demeanor, and a customer-service mindset. You will manage front desk duties, support office operations, and help ensure a welcoming and efficient environment for clients and staff.
Key Responsibilities:
Greet and assist clients, visitors, and vendors in a professional and courteous manner
Answer and direct phone calls using a multi-line phone system
Schedule and confirm appointments for attorneys and staff
Manage incoming and outgoing mail, deliveries, and courier services
Maintain cleanliness and organization of the reception area and conference rooms
Perform clerical duties such as data entry, scanning, copying, and filing
Assist legal staff with administrative support tasks as needed
Handle sensitive client information with discretion and confidentiality
Monitor and order office and breakroom supplies as necessary
Communicate with clients regarding appointments, basic inquiries, and follow-ups
Qualifications:
High school diploma or equivalent required; associates or bachelors degree preferred
1+ years of experience in a receptionist, front desk, or administrative support role (law firm experience a plus)
Strong interpersonal and communication skills, both verbal and written
Proficient in Microsoft Office Suite (Word, Outlook, Excel)
Ability to prioritize tasks and manage time effectively in a fast-paced environment
Professional appearance and demeanor
Spanish-speaking or multilingual candidates are a plus
Experience with legal practice management software is a plus but not required.
Front Desk Agent / Concierge
Front desk associate job in Southlake, TX
[For best results, please make sure that your resume is up to date with your current contact information and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.]
We are looking for a candidate who works well by themselves and enjoys a fast-paced environment. Making eye contact and being welcoming is a must! The pay for this part-time position is $18 per hour.
APPLY HERE- *******************************************************************************************************************
WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S.
A typical day at one of our front desks
As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls/requests and package/food deliveries.
Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation.
Here are just a few other responsibilities you will have throughout your day:
You will ensure smooth operations and a positive service experience by effectively communicating with your team members, property management, and residents/guests.
Follow property-specific systems to receive and sign for deliveries, ensuring deliveries are delivered to residents efficiently.
Facilitate contractor arrivals and departures, as well as realtor/potential homebuyer/renter visits.
Advise and remind residents and guests of any appropriate rules and regulations established by the property management.
Follow all property procedures for resident, guest, and vendor access.
Promptly answer and complete all resident requests, phone calls, questions, or concerns.
Look sharp in your supplied uniform.
Enjoy interacting with the residents.
These are the qualities and attributes we're looking for in this position-
Front Desk Experience
Hospitality
Outgoing Personality
Teamwork
Ability To Multitask
Flexibility
Detail-Oriented
Proactive
APPLY HERE- *******************************************************************************************************************
Check out our website at nfcam.com and join our Social Networks:
*****************************************************
https://www.facebook.com/pg/NFC-Amenity-Management-***********77743/posts/?ref=page_internal
*******************************************************
Benefits
Weekly Pay!
Paid training.
A long list of discounts and benefits is available to all employees.
Cellphone and other reimbursements for some applicable positions.
State-required healthcare benefits are available to qualifying employees in applicable areas.
Medical, Dental, and Vision Coverage available to qualifying employees in applicable areas.
Start earning generous paid time off as of your first day.
Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
Short-Term Disability Income is offered to qualifying employees in applicable areas.
APPLY HERE- *******************************************************************************************************************
We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be legal to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status.
At the time of this ad, the position pays $18 per hour. Historically, it pays $17 to $18 per hour.
Weekend Front Desk
Front desk associate job in Highland Village, TX
All Gym Staff will be responsible for creating a positive member experience by providing a superior level of customer service and cleanliness to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities -Greet members, prospective members and guests, providing exceptional customer service.
-Responsibilities could include:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
New member sign-up.
Take prospective members on tours.
Facilitate needed updates to member's accounts.
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Detailed cleaning in all areas of the facility.
Qualifications/Requirements
-Customer service background preferred.
-Basic computer proficiency.
-Upbeat and positive attitude!
-Punctuality and reliability is a must.
-Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
-Strong listener with the ability to empathize and problem solve.
-Demonstrate diplomacy in all interactions while using appropriate behavior and language.
-High School diploma/GED equivalent required.
-Must be 18 years of age or older.
Physical Demands
-Continual standing and walking during shift.
-Continual talking in person or on the phone during shift.
-Must be able to occasionally lift up to 50 lbs. Compensation: $12.00 - $15.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
JOIN THE CLUB.
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
Auto-ApplyFront Desk Receptionist
Front desk associate job in Irving, TX
The Front Desk Receptionist serves as the first point of contact for the company, providing exceptional customer service and administrative support. The role involves managing incoming communications, maintaining a professional office environment, and ensuring seamless coordination between clients, team members, and contractors. This position Reports to the Director of Accounting and Director of Operations.
Fluent in Spanish
Greet and assist visitors, clients, and contactors in a professional and friendly manner
Ensure the reception area and other common spaces are welcoming, clean, organized, and presentable
Manage phone line, including directing calls, taking messages, and providing basic information about the company's services.
Handle incoming and outgoing mail and packages
Maintain and update appointment schedules, meeting rooms, and calendars
Organize and maintain office files, ensuring proper documentation of records
Maintain office directory for easy communication flow
Provide basic clerical support, such as photocopying, and scanning
Assist with data entry, invoicing, and preparing reports as needed
Monitor and respond to emails or inquiries in a timely manner
Relay messages and communicate important updates to staff
Maintain office supplies and coordinate with vendors for replenishments
Support coordination of events, meetings, or visitor arrangements as required
Auto-ApplyFront Desk Agent
Front desk associate job in Frisco, TX
Job DescriptionDescription:
Be the first impression that makes every stay unforgettable.
At Aloft Frisco, we create an energetic, fun, and welcoming environment where our guests can connect, relax, and recharge. As part of the Avion Hospitality family, we're looking for a Front Desk Agent who is passionate about delivering exceptional service, thrives in a fast-paced environment, and loves being the person who brightens someone's day from the moment they walk through the door.
If you're friendly, proactive, and love solving problems with a smile-this role is for you.
What You'll Do
Greet and welcome guests with energy and warmth, ensuring a smooth and friendly check-in and check-out experience.
Handle guest reservations, modifications, and hotel information requests with accuracy and efficiency.
Serve as the go-to resource for local recommendations, transportation, dining, entertainment, and hotel amenities.
Maintain operation of the switchboard and communication systems and respond professionally to guest needs.
Manage guest accounts, billing, and room assignments quickly and accurately.
Communicate effectively with all departments to support guest requests and seamless service delivery.
Assist with arrivals, packages, amenities, luggage, and other guest needs when required.
Stay knowledgeable about hotel services, promotions, local events, and special packages.
Support a clean and organized front desk workspace and help maintain safety and cleanliness throughout the property.
Uphold Avion Hospitality brand standards, policies, uniform guidelines, and service expectations.
Maintain regular attendance and a flexible schedule that may include nights, weekends, and holidays.
Join the Aloft Experience
We're not your traditional hotel-and we're looking for people who want more than a job. At Aloft Frisco, you're part of creating an environment where guests feel inspired, connected, and cared for. Bring your personality, your passion for people, and your commitment to service excellence-and we'll give you a place to grow.
Requirements:
What You'll Bring
High school diploma or equivalent required; hospitality or customer-service experience preferred.
Positive, upbeat personality with strong communication and interpersonal skills.
Ability to multitask, stay calm under pressure, and solve problems quickly and professionally.
Confidence using computers, Microsoft Office, and hotel systems (training provided).
Comfortable working in a fast-paced, team-oriented environment.
Ability to handle basic math and financial transactions accurately.
Ability to read, write, and understand short instructions, memos, and correspondence.
Willingness to support a flexible schedule based on business needs.
Physical & Scheduling Requirements
May require long periods of standing and light lifting (up to 20 lbs)
Ability to work varied shifts including evenings, nights, weekends, and holidays
Front Desk Agent
Front desk associate job in Addison, TX
The Front Desk is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. To deliver a great guest experience - a Front Desk Agent will check in and out guests efficiently, and make sure they have all they need for a great stay.
Activities & Responsibilities
Responsibilities may include, but are not limited to:
Welcome guests in a friendly, prompt and professional manner recognizing Hitlon Honors Members and also returning guests
Check guests in, issue room keys, provide information on hotel services and room location
Ensure required identification is taken from guests at check-in in line with local legislative requirements
Answer phones in a prompt and courteous manner
Up-sell rooms where possible to maximize hotel revenue
Answer, record and process all guest calls, messages, requests, questions or concerns
Record guest preferences in the system
Check guests out, including resolving any late or disputed charges
Accurately process all cash and credit card transactions using established procedures
Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up
Take action to solve guest problems/complaints using appropriate service recovery guidelines
Follow established hotel safety protocols and procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty
Equipment & Technology (examples in parentheses)
Office equipment (copier, fax, scanner, label maker)
Microsoft Suite (Excel, Word, Outlook, etc.)
Hilton Guest Systems
Front Desk Agent
Front desk associate job in Plano, TX
Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests' satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.
Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Auto-ApplyOvernight Front Desk Agent (full-time)
Front desk associate job in Dallas, TX
Who we are:
We love what we do and what we do is important! We believe that everyone should leave feeling better this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can't create that special experience for our guest.
Your mission:
Should you choose to accept it…
We want someone who thinks outside the box. Our Belief Statement starts with “We love what we do and what we do is important.” Every single teammate in our hotel is valued and we expect our guests to feel the same way. This isn't a walk in the park, but if you are passionate about people, share our quirky sense of humor, and are able to see beyond the traditional scope of checking in and out, then this just might be the right role for you. We aim to deliver outstanding guest service to our guests and the team by offering timely, efficient, knowledgeable, warm and truly remarkable service. We achieve that magical environment by assisting our guests with their check-in & check-out process while engaging them with our personalized service. Enthusiastically using our talents to sell our experience to our guests. Greeting each and every guest with an authentic and warm approach. Making sure the night audit system process is run successfully and proper reports are distributed. Being fully informed of hotel & city events to be a source of information for our guests. Using tact and creativity to handle each guest concern to make sure everyone leaves our hotel feeling better. Acting as the point person for guests and staff overnight.
The Nitty-Gritty:
What exactly you will be doing…
In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests
Learn and retain complete knowledge of front office procedures and comply with all policies and procedures.
Maintain the Virgin “Tone of Voice,” Culture & level of standards set forth by the management team.
Maintain complete knowledge of the following at all times:
Hotel features/services, hours of operation.
All room types, numbers, layout, décor, appointments & location.
All room rates, special packages and promotions.
Daily house count and expected arrivals/departures.
Room availability status for any given day.
Scheduled daily group activities.
Use excellent communication skills with guests, staff including verbal, written and body language.
Learn and retain knowledge of all front office technical systems
Assist and process check-in & check-outs for our guests in accordance with their preference (traditional, kiosk, iPad).
Process guest accounts by presenting folios to guests when requested, resolving any disputed charges & settling accounts by following accounting procedures.
Adhere to the following cashiering procedures:
Process allowances
Make change for guests
Post charges
Settle Room accounts
Run closing reports
Count bank at end of shift
Complete designated cashier reports
Drop Receipts
Secure Bank
Maintain a clean, hygienic and organized work environment. Set up work station with necessary supplies.
Obtain an assigned bank and ensure accuracy of contracted monies. Keep bank secure at all times.
Be able to communicate timely and in a responsive manner via digital device.
Manage The Know program to ensure guest profile information is relevant and it is being utilized to dazzle our guests during their stay.
Ensure all guests questions & requests are completed & followed up on while executing fabulous guest service.
Be creative and think outside the box to create memorable experiences for our guests.
Work well on a team or independently while being accountable for work performed.
Take, record and relay messages accurately, completely and legibly.
Complete all items on the shift checklist.
Adhere to security procedures to ensure our guest's safety.
Handle all issues and concerns on the overnight shift and keep proper documentation of all important events.
Be a team player!
Highly organized, anticipating needs and over delivering wherever possible.
Must be enthusiastic, passionate and possess a wicked sense of humor! No wallflowers permitted!
What qualities are we looking for?
You got skills? If you are able to perform the following, then you have come to the right place…
Ability to work overnight hours (11pm-7:30am)
Ability to work on weekends and holidays
Stand for periods of 8-10 hours
Input and access data in various computer systems.
Understand guest inquiries and provide clear, concise responses.
Work with others like a rock star, while constantly advocating for your guests.
Communicate clearly in verbal and written English.
Work cohesively with other departments and co-workers as part of a team.
Focus attention on details.
Maintain confidentiality of all guests and hotel information.
Maintain a neat, clean and well-groomed appearance per hotel standards.
Bend, squat and stretch in areas of limited space to perform cleaning, organization and other duties.
Adhere to hotel policies including but not limited to attendance, safety, behavior.
#LI-onsite
Auto-ApplyFront Desk Agent
Front desk associate job in Dallas, TX
Job DescriptionDescription:
Our Front Desk Agents are the first face our guests see, and we want it to be a welcoming and friendly one. They are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, hotel phone operator, and guest services.
RESPONSIBILITIES:
Approach all encounters with guests and associates with a smile.
Handle check-ins and check-outs in a friendly, efficient, and courteous manner.
Obtain all necessary information when taking room reservations.
Answer guest inquires about hotel service facilities and hours of operation.
Be aware of all rates, packages, and special promotions.
Maintain an up-to-date working knowledge of all property amenities, as well as any special events, local area attractions, and things to do near the hotel.
Operate Front Desk computer system.
Receive, log and distribute packages, mail, and messages as needed to guests and meeting rooms.
As needed deliver guest items such as luggage, newspapers, amenities or other items requested by guests or team members
Have knowledge of and assist in emergency procedures as required.
Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area, and overall cleanliness and safety throughout the hotel and grounds.
Requirements:
QUALIFICATIONS:
High School diploma or equivalent required; college course work in related field helpful.
Experience in a hotel or a related field a PLUS.
Must be fluent in English, both written and verbal
An operational knowledge of Microsoft Office suite
Willing and able to stand for long periods of time
Able to work with little or no supervision
Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve.
Must work well in stressful high pressure situations.
Full- and part-time positions available.
Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends, and holidays
Front Desk Agent
Front desk associate job in Dallas, TX
Raines Co. - Your Future is Now!
The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner, handling inquires, checking-in/out, and reserving rooms.
Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world's leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate.
We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company.
Essential Job Functions
Ensures Outstanding customer service at all times
Maintains a friendly, professional, cheerful, and courteous demeanor at all times
Accurately answers inquiries from potential guests and accepts hotel reservations
Consistently resolves guest problems and complaints in an efficient manner while demonstrating a sense of urgency
Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns in a timely fashion
Uses suggestive selling techniques to sell room nights, increase occupancy and revenue
Resolves customer issues, complaints, and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service
Allocates rooms to expected arrivals after checking the guests preferences and special requests
Builds strong relationships and coordinates with all other departments (housekeeping, maintenance, etc.)
Ensures phone calls, wake up calls and messages for guests are handled in a prompt, efficient and professional manner
Cross checks all billing instructions to ensure they are correctly updated
Handles group arrivals and pre-registers each guest
Ensures payments are made or on file for each guest and that billing is routed for groups correctly
Completes cash transactions and maintains full responsibility for personal bank
Ensures Front desk log (book or system) is read and updated
Ensures safety by following guest check-in and security procedures and reporting suspicious activity to security, manager, or MOD
Assists all departments in servicing the guests especially during high volume periods
Attends meetings as required
Experience and Education:
Experience in customer service, forward-facing, or other guest-related positions
Experience in the hospitality industry, hotels, restaurants or similar in various roles preferred
Proficient in Microsoft 365 or similar computer applications
Minimum High school diploma, GED or equivalent
Raines is proud to be an Equal Opportunity Employer
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws.
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pre-employment background check required.
EEO/D/V
Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.
Front Desk Agent
Front desk associate job in Dallas, TX
Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural, convention and corporate events, setting the stage for countless memories.
Job Description
Facilitate the arrival and departure of guests courteously and efficiently; process all payments according to established hotel requirements. Provide information and assistance to all guests and visitors.
Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Maintain positive guest relations at all times.
Resolve guest complaints, ensuring guest satisfaction.
Maintain complete knowledge at all times of:
all hotel features/services, hours of operation.
all room types, numbers, layout, decor, appointments and location.
all room rates, special packages and promotions.
daily house count and expected arrivals/departures.
scheduled daily group activities.
Loyalty program details
Build guest loyalty through personalized service
Process all guest registrations and check-outs.
Communicate services and amenities of the hotel to guests.
Coordinate all guest room billing.
Respond to all guest requests.
Document and confirm reservations and cancellations.
Block rooms in computer and follow through on designated requirements.
Generate, print and distribute daily and weekly reports.
Settle guest accounts and adhere to all cashiering procedures.
Assist other front office departments as needed.
Qualifications
High school graduate or equivalent vocational training certificate.
Previous experience as Front Desk Agent in hospitality an asset.
Previous guest relations and cashiering experience an asset.
Computer literate in Microsoft window Applications.
Knowledge of Opera Property Management system
Fluency in English both verbal and non-verbal.
Ability to:
perform job functions with attention to detail, speed and accuracy.
prioritize and organize.
be a clear thinker, remaining calm and resolving problems using good judgement.
understand guests' needs.
work cohesively with co-workers as part of a team.
work with minimal supervision.
maintain confidentiality of guest information and pertinent hotel data.
Additional Information
What's in it for you:
Paid time off
Medical, Dental and Vision Insurance, 401K
Complimentary Shift Meal
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academy designed to sharpen your skills
Ability to make a difference through our Corporate Social Responsibility activities, such as Planet 21
Career development opportunities with national and international promotion opportunities
Eligible performance based bonus