The responsibility of a front desk associate is to assist the guests of the hotel or organization throughout their stay. You are to assign rooms, provide check-in, hold reservations, help guests complete registration cards, and collaborate with hotel staff. Remember that you are the first point of contact with clients of a business. Other duties include answering phone calls, overseeing the office budget, and attending to clients.
You also need to ensure that the front desk is neat, well arranged, and equipped with necessary supplies such as paper and pen. Plus, you must redirect phone calls to the appropriate department when required. You are also in charge of accepting letters, monitoring, organizing, forwarding emails, and maintaining records and files for easy documentation. You must be able to provide clients with amazing customer care services.
Good office administration and bookkeeping practices, good communication skills and organization skills, ability to multi-task, and strong knowledge about the MS office program are vital to this role. The average annual salary of a front desk associate is $28,000. Not just this, but the educational qualification is a bachelor's degree in a related field.
2. Maine
Total Front Desk Associate Jobs:
121
Highest 10% Earn:
$92,000
Location Quotient:
1.02
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
$41,768
Avg. Salary
