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Where do you want to work?
Deal with People
Unpleasant/Angry People
Repetitive
$25,130
Average Salary
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Information clerks typically need a high school diploma and learn their skills on the job. Employers may prefer to hire candidates with some college education or an associate’s degree, depending on the occupation.
EducationCandidates typically need a high school diploma for most positions. However, employers may prefer to hire candidates with some college education or an associate’s degree. This is particularly true for eligibility interviewers, human resources assistants, and municipal clerks. Courses in social sciences, as well as word processing and spreadsheet applications, are particularly helpful.
TrainingMost information clerks receive short-term on-the-job training, usually lasting a few weeks. Training typically covers clerical procedures and the use of computer applications. Those employed in government receive training that may last several months and include learning about various government programs and regulations.
AdvancementSome information clerks may advance to other administrative positions with more responsibilities, such as office supervisor or office manager. With completion of a bachelor’s degree, some human resources assistants may become human resources specialists.
Important QualitiesCommunication skills. Information clerks must be able to explain policies and procedures clearly to customers and the public.
Integrity. Information clerks, particularly human resources assistants, have access to confidential information. They must be trusted to adhere to the applicable confidentiality and privacy rules governing the dissemination of this information.
Interpersonal skills. Information clerks who work with the public and customers must understand and communicate information effectively in order to establish positive relationships.
Organizational skills. Information clerks must be able to retrieve files and other important information quickly and efficiently.
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Average Length of Employment
Top Careers Before Front Desk Associate
Top Careers After Front Desk Associate
Gender
Female
69.0%Male
29.3%Unknown
1.7%Ethnicity
White
79.0%Hispanic or Latino
12.4%Asian
6.4%Unknown
1.7%Black or African American
0.5%Languages Spoken
Spanish
58.9%French
12.5%Russian
3.8%German
2.8%Chinese
2.5%Japanese
2.3%Hindi
2.2%Portuguese
2.0%Arabic
2.0%Italian
1.8%Mandarin
1.5%Korean
1.3%Tagalog
1.2%Urdu
1.0%Swedish
0.8%Thai
0.7%Carrier
0.7%Cantonese
0.7%Polish
0.7%Gujarati
0.5%Front Desk Associate
Unfortunately we don’t have enough data for this section.
Schools
University of Phoenix
12.4%Southern New Hampshire University
7.6%Northern Virginia Community College
7.3%University of Central Florida
5.7%Central Michigan University
5.4%Ashford University
5.3%Liberty University
5.0%Old Dominion University
4.7%Towson University
4.3%University of North Texas
4.2%University of North Carolina at Greensboro
4.2%Virginia Commonwealth University
4.1%Kaplan University
4.1%Northern Arizona University
3.9%Appalachian State University
3.9%George Mason University
3.6%Miami Dade College
3.6%University of South Florida
3.6%Johnson & Wales University
3.5%Grand Valley State University
3.5%Majors
Degrees
Bachelors
41.6%Other
31.0%Associate
14.7%Masters
6.0%Certificate
4.2%Diploma
1.5%License
0.7%Doctorate
0.4%Front Desk Associate
Unfortunately we don’t have enough data for this section.
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Hampton Inn
Courtyard by Marriott
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How To Find & Hire a Qualified Front Desk Associate
Leon's Front Office Associate Job