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What is a Front Desk Associate

The responsibility of a front desk associate is to assist the guests of the hotel or organization throughout their stay. You are to assign rooms, provide check-in, hold reservations, help guests complete registration cards, and collaborate with hotel staff. Remember that you are the first point of contact with clients of a business. Other duties include answering phone calls, overseeing the office budget, and attending to clients.

You also need to ensure that the front desk is neat, well arranged, and equipped with necessary supplies such as paper and pen. Plus, you must redirect phone calls to the appropriate department when required. You are also in charge of accepting letters, monitoring, organizing, forwarding emails, and maintaining records and files for easy documentation. You must be able to provide clients with amazing customer care services.

Good office administration and bookkeeping practices, good communication skills and organization skills, ability to multi-task, and strong knowledge about the MS office program are vital to this role. The average annual salary of a front desk associate is $28,000. Not just this, but the educational qualification is a bachelor's degree in a related field.

There is more than meets the eye when it comes to being a Front Desk Associate. For example, did you know that they make an average of $12.7 an hour? That's $26,406 a year!

Between 2018 and 2028, the career is expected to grow 0% and produce -7,300 job opportunities across the U.S.

What Does a Front Desk Associate Do

There are certain skills that many Front Desk Associates have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed Communication skills, Integrity and Interpersonal skills.

Learn more about what a Front Desk Associate does

How To Become a Front Desk Associate

If you're interested in becoming a Front Desk Associate, one of the first things to consider is how much education you need. We've determined that 43.4% of Front Desk Associates have a bachelor's degree. In terms of higher education levels, we found that 2.5% of Front Desk Associates have master's degrees. Even though some Front Desk Associates have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a Front Desk Associate. When we researched the most common majors for a Front Desk Associate, we found that they most commonly earn Bachelor's Degree degrees or High School Diploma degrees. Other degrees that we often see on Front Desk Associate resumes include Associate Degree degrees or Diploma degrees.

You may find that experience in other jobs will help you become a Front Desk Associate. In fact, many Front Desk Associate jobs require experience in a role such as Sales Associate. Meanwhile, many Front Desk Associates also have previous career experience in roles such as Cashier or Customer Service Representative.

What is the right job for my career path?

Tell us your goals and we'll match you with the right jobs to get there.

And if you’re looking for a job, here are the five top employers hiring now:

  1. Dave & Buster's Jobs (61)
  2. Equinox Jobs (167)
  3. The Home Depot Jobs (189)
  4. Embassy C E S Jobs (55)
  5. Blink Jobs (107)
Average Salary
$26,406
Average Salary
Job Openings
88,343
Job Openings
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Front Desk Associate Career Paths

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What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Average Salary for a Front Desk Associate

Front Desk Associates in America make an average salary of $26,406 per year or $13 per hour. The top 10 percent makes over $35,000 per year, while the bottom 10 percent under $19,000 per year.
Average Salary
$26,406
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12 Front Desk Associate Resume Examples

Learn How To Write a Front Desk Associate Resume

At Zippia, we went through countless Front Desk Associate resumes and compiled some information about how to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Front Desk Associate Resume Examples And Templates

And if you’re looking for a job, here are the five top employers hiring now:

  1. Dave & Buster's Jobs (61)
  2. Equinox Jobs (167)
  3. The Home Depot Jobs (189)
  4. Embassy C E S Jobs (55)
  5. Blink Jobs (107)

Choose From 10+ Customizable Front Desk Associate Resume templates

Zippia allows you to choose from different easy-to-use Front Desk Associate templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Front Desk Associate resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Front Desk Associate Resume

Front Desk Associate Demographics

Front Desk Associate Gender Distribution

Male
Male
31%
Female
Female
69%

After extensive research and analysis, Zippia's data science team found that:

  • Among Front Desk Associates, 68.7% of them are women, while 31.3% are men.

  • The most common race/ethnicity among Front Desk Associates is White, which makes up 57.8% of all Front Desk Associates.

  • The most common foreign language among Front Desk Associates is Spanish at 63.3%.

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Front Desk Associate Education

Front Desk Associate Majors

21.2 %

Front Desk Associate Degrees

Bachelors

43.4 %

High School Diploma

24.2 %

Associate

21.6 %
Job Openings

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Boost your career with this course, pass the e-Learning course, and achieve your Help Desk Analyst certificate...

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Top Skills For a Front Desk Associate

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 36.0% of Front Desk Associates listed Phone Calls on their resume, but soft skills such as Communication skills and Integrity are important as well.

Best States For a Front Desk Associate

Some places are better than others when it comes to starting a career as a Front Desk Associate. The best states for people in this position are Maine, Massachusetts, Vermont, and California. Front Desk Associates make the most in Maine with an average salary of $41,768. Whereas in Massachusetts and Vermont, they would average $41,141 and $38,748, respectively. While Front Desk Associates would only make an average of $37,382 in California, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. West Virginia

Total Front Desk Associate Jobs:
153
Highest 10% Earn:
$45,000
Location Quotient:
1.13
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Maine

Total Front Desk Associate Jobs:
121
Highest 10% Earn:
$92,000
Location Quotient:
1.02
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. California

Total Front Desk Associate Jobs:
2,770
Highest 10% Earn:
$53,000
Location Quotient:
1.06
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
Full List Of Best States For Front Desk Associates

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Top Front Desk Associate Employers

Most Common Employers For Front Desk Associate

RankCompanyZippia ScoreAverage Front Desk Associate SalaryAverage Salary
1$36,305
2$34,230
3$32,531
4$32,376
5$32,193
6$29,152

Front Desk Associate Videos

Becoming a Front Desk Associate FAQs

How long does it take to become a Front Desk Associate?

It takes 3 years of professional experience to become a front desk associate. That is the time it takes to learn specific front desk associate skills, but does not account for time spent in formal education.

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