Post job

Best front desk associate certifications

The best certifications for a front desk associate are Certified Personal Trainer, Certified Medical Administrative Assistant (CMAA), and Certified Medical Office Manager (CMOM).

Front desk associate certifications demonstrate your competency as a front desk associate to employers. However, not all front desk associate certifications provide the same value.

Below is a list of the best front desk associate certifications. Obtaining a front desk associate certification will give you a leg up when you apply for jobs and increase your potential salary.

9 best front desk associate certifications

1. Certified Personal Trainer

The purpose of The Cooper Institute Personal Trainer (CI-PTr) Certification Examination is to provide assurance of mastery and application of knowledge and skills directly related to the performance of the job entitled `Personal Trainer' through a defensible, reliable, valid and rigorous process. The successful completion of the CI-PTr Certification Examination results in credentialing to ensure certificants' professional knowledge, skills and tools to provide sound fitness and health programming to their clients, provide assurance to clients and employers, protect the public, and advance the profession.

Certification details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? No
  • Oral or written exam required? Yes
  • Renewal required? Every 3 year(s)
Certifying website
Certified Personal Trainer
Certifying organization
Cooper Institute for Aerobics...

2. Certified Medical Administrative Assistant (CMAA)

A Certified Medical Administrative Assistant (CMAA) performs routine administrative and clinical tasks to keep the offices and clinics of physicians running smoothly.

Certification details
  • More than two years of education or training after high school required? Yes
  • More than two years of work experience required? Yes
  • Oral or written exam required? Yes
  • Renewal required? Every 2 year(s)

3. Certified Medical Office Manager (CMOM)

Experienced medical office professionals with exceptional administrative skills are eligible to sit for the Certified Medical Office Manager (CMOM) exam. To attain CMOM certification, all candidates must demonstrate a high level of knowledge in financial management, managed care contracting, personnel, and time management. Risk management, medical record keeping and facility management issues should also be mastered.

Certification details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? No
  • Oral or written exam required? Yes
  • Renewal required? 
Certifying organization
Practice Management Institute

4. Certified Clinical Medical Assistant (NHA)

A Certified Clinical Medical Assistant is an unlicensed multi-skilled healthcare practitioner who is competent in both a wide variety of clinical and laboratory procedures, as well as many administrative roles. A CCMA may perform some or all of the following duties. However, they are not limited to just these responsibilities:Interviews patients and measures vitals signsPrepares treatment roomsGives injections or treatments and performs venipuncture and laboratory testsCleans and sterilizes equipment.

Certification details
  • More than two years of education or training after high school required? Yes
  • More than two years of work experience required? Yes
  • Oral or written exam required? Yes
  • Renewal required? Every 2 year(s)

5. Nationally Certified Medical Office Assistant (NCMOA)

Medical Office Assistants typically perform administrative duties for health care providers in office settings, although some may also perform basic clinical tasks (as allowed by state laws). Their responsibilities will vary by employer, but may include answering telephones, greeting patients, updating and filing medical records, completing insurance forms, handling correspondence, scheduling appointments, and handling billing or bookkeeping.

Certification details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? No
  • Oral or written exam required? Yes
  • Renewal required? Every 1 year(s)

6. Registered Medical Assistant

Registered Medical Assistant : EDUCATION or Experienced 1. Completion of an Approved Medical Assistant Program 2. Minimum of 200 Hours Lecture 3. Minimum of 80 Clinical Rotation In Physician's Office or Urgent Care Center 4. Or A Minimum of 1 Year of MA Experience in Physician's Office 5. High School Diploma or G.E.D 6. Successful Completion of Certification Exam

Certification details
  • More than two years of education or training after high school required? Yes
  • More than two years of work experience required? No
  • Oral or written exam required? Yes
  • Renewal required? Every 2 year(s)
Certifying organization
American Phlebotomy Association

7. Certified Front Desk Manager (CFDM)

Today's successful front desk managers must have effective human resource skills and rooms management expertise as well as sound judgment and practical skills. They must keep pace with change, improve their knowledge, and share their experience with others. The Certified Front Desk Manager (CFDM) designation provides recognition for these skills.

Certification details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? No
  • Oral or written exam required? Yes
  • Renewal required? Every 5 year(s)
Certifying organization
American Hotel and Lodging...

8. Professional Credit Associate (PCA)

Certification enables you to make your clients, customers, colleagues,employers and others with whom you do business aware of the knowledge and skill you have invested in your career in the credit industry.

Certification details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? No
  • Oral or written exam required? Yes
  • Renewal required? Every 5 year(s)
Certifying organization
Credit Professionals International

9. Medical Administrative Specialist (CMAS)

This certification is for medical administrative specialists who serves a key role in medical office, clinic and hospital settings. This multi-skilled practitioner is competent in medical records management, insurance processing, coding and billing, management of practice finances, information processing, and fundamental office management tasks. A medical administrative specialist is very familiar with clinical and technical concepts required to coordinate administrative office functions in the healthcare setting.

Certification details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? No
  • Oral or written exam required? Yes
  • Renewal required? Every 3 year(s)
Certifying organization
American Medical Technologists

What is the best certification for a front desk associate?

The best front desk associate certification is Certified Personal Trainer. The Certified Personal Trainer is awarded by the Cooper Institute for Aerobics Research. This certification is great to have as it shows an improvement in your competency to perform your role. You can earn this certification at the beginning of your career, as it often doesn't require a minimum education level and work experience.

Here's a bit more background on how to obtain this front desk associate certification:

  • To become a certified Certified Personal Trainer, you need to pass the exam.
  • Lucky you - certification doesn't require more than two years of work experience.
  • Renew certification every 3 year.

What are some of the most in-demand certifications for front desk associates?

The most in-demand front desk associate certification is Certified Personal Trainer based on all active job postings. Having this front desk associate certification will give you access to more front desk associate jobs with higher salaries.

What certifications can impact a front desk associate career and salary?

The Certified Personal Trainer certification will help you to secure a personal trainer position, which will increase your pay and career trajectory. A personal trainer's average salary is $38,768 whereas front desk associates make an average salary of $27,236.

Best certifications

The most common combination of front desk associate certifications include: Certified Personal Trainer, Certified Medical Administrative Assistant (CMAA), and Certified Medical Office Manager (CMOM).

Online courses for front desk associates to earn certifications

Advertising disclosure

1. Front-End Developer

coursera

This specialization is geared toward beginning users who would like to learn and build Front-End Developer Skills. The courses in this series cover SOAP Web Services with JAX-WS, RESTful Web Services with JAX-Rs, and HTML - Front-End Developer among others, to help learners build a solid foundational knowledge...

2. IBM Front-End Developer

coursera

Prepare for a career in the lucrative field of software engineering. In this program, you’ll learn in-demand skills like UI/UX design, programming, and web development to get job-ready for an entry level role in front-End Development in less than 3 months. No prior experience needed to get started.\n\nThe role of a front-end developer is to build and optimize the user experience of a website or application They focus on creating the interactive and visual elements of a website, the physical...

3. Hotel Front Desk

udemy
4.4
(342)

Hotel Front Office Management and Operations...

4. IT service operations and Service Desk management

udemy
4.4
(2,841)

Improve Service Desk and IT support processes and service functions. Better preparation for the professional exam...

5. Developing Front-End Apps with React

coursera

React is one of the most popular frameworks in the Web and Front-end application Development category. In this course, you will - build rich Front-End applications with React and ES6 - connect React components using data and state - write rich React components with advanced features like Hooks and Redux In addition, you will explore how to access the React web framework user interface (UI) library and run rich React applications. You will find ways to use React components and change their...

6. Customer Service Fundamentals

coursera

There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build...

7. Help Desk Analyst

udemy
4.2
(346)

Boost your career with this course, pass the e-Learning course, and achieve your Help Desk Analyst certificate...

8. Service Desk Analyst Crash course for beginners.

udemy
4.2
(439)

Get Hands-On Experience for following JOB roles - Service Desk Analyst IT Help Desk Professional L1 IT Support GSD...

9. Introduction to Front-End Development

coursera

Welcome to Introduction to Front-End Development, the first course in the Meta Front-End Developer program. This course is a good place to start if you want to become a web developer. You will learn about the day-to-day responsibilities of a web developer and get a general understanding of the core and underlying technologies that power the internet. You will learn how front-end developers create websites and applications that work well and are easy to maintain. You’ll be introduced to the core...

10. Learning IT Help Desk Basics

udemy
4.3
(583)

Get the skills you need to pursue an entry-level position as an IT help desk technician...

11. IT Help Desk for Beginners

udemy
4.4
(395)

The essentials to become an IT Help Desk Technician...

12. Learning IT Help Desk for Beginners

udemy
4.6
(919)

Must know skills for Helpdesk and Service Desk Professionals!!...

13. ComputerCavalry: IT Help Desk Training for IT Professionals!

udemy
4.5
(349)

Help Desk Training for IT Professionals is a 10 lecture course that provides valuable work experience to beginners in IT...

14. Help Desk Professional: A guide to your IT career

udemy
4.5
(1,741)

Master the Help desk position by working smarter and boost your career opportunities...

15. Front End Web Development Ultimate Guide

udemy
4.3
(9,527)

You'll learn all the fundamentals of Front-End Web Development and how you can Use them to start creating websites!...

16. 100 Front End Interview Questions Challenge

udemy
4.3
(466)

Ace Your Front End Technical Screen with HTML, CSS, & Java Script...

17. Learn Complete Front-End Web Development Course (2023)

udemy
4.4
(3,342)

Learn Complete Front End Web Development with HTML5, CSS3, Bootstrap 5, Java Script, ECMAScript 6, Angular & React JS...

18. NEW AWS Certified Solutions Architect - Associate 2023

udemy
4.5
(2,568)

Want to pass the NEW AWS Solutions Architect - Associate Exam? (SAA-C03) In-depth AWS Architectures. Take this course...

19. IT Support and Service Desk jobs -Crash Course for Beginners

udemy
4.6
(787)

Let me help you land your first job in IT. Learn about different roles, procedures, tools, and applications - Part 1...

20. Business Communication Skills: Handling Clients & Customers

udemy
4.4
(1,161)

Soft Skills Training Social Skills Business Etiquette Business English Customer Service Training...

Browse office and administrative jobs