Front desk associate demographics and statistics in the US
Front desk associate demographics research summary. Zippia estimates front desk associate demographics and statistics in the United States by using a database of 30 million profiles. Our front desk associate estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about front desk associates after extensive research and analysis:
- There are over 328,826 front desk associates currently employed in the United States.
- 68.7% of all front desk associates are women, while 31.3% are men.
- The average front desk associate age is 36 years old.
- The most common ethnicity of front desk associates is White (53.7%), followed by Hispanic or Latino (18.9%), Black or African American (10.0%) and Asian (9.3%).
- Front desk associates are most in-demand in New York, NY.
- The hospitality industry is the highest-paying for front desk associates.
- 13% of all front desk associates are LGBT.
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Front desk associate demographics by:
Front desk associate gender statistics
68.7% of front desk associates are women and 31.3% of front desk associates are men.
- Female, 68.7%
- Male, 31.3%
Front desk associate gender ratio
| Gender | Percentages |
|---|---|
| Female | 68.7% |
| Male | 31.3% |
Front desk associate gender pay gap
Women earn 99¢ for every $1 earned by men
Male income
$27,593
Female income
$27,290
Front desk associate gender ratio over time
This data breaks down the percentage of men and women in front desk associate positions over time. Currently, 68.7% of front desk associates are female.
Front desk associate gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 29.81% | 70.19% |
| 2011 | 32.86% | 67.14% |
| 2012 | 33.41% | 66.59% |
| 2013 | 32.43% | 67.57% |
| 2014 | 31.91% | 68.09% |
| 2015 | 32.85% | 67.15% |
| 2016 | 29.33% | 70.67% |
| 2017 | 37.14% | 62.86% |
| 2018 | 34.28% | 65.72% |
| 2019 | 30.97% | 69.03% |
| 2020 | 35.55% | 64.45% |
| 2021 | 31.25% | 68.75% |
Front desk associate related jobs gender ratio
We compared front desk associates with similar job titles to see how gender ratios vary. As you can see, technical service advisor and courtesy associate have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Loan Secretary | 4% | 96% |
| Dental Receptionist | 5% | 95% |
| Receptionist Secretary | 6% | 94% |
| Front Desk Associate | 31% | 69% |
| Lead Ramp Agent | 86% | 14% |
| Courtesy Associate | 88% | 12% |
| Technical Service Advisor | 89% | 11% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Front desk associate demographics by race
The most common ethnicity among front desk associates is White, which makes up 53.7% of all front desk associates. Comparatively, 18.9% of front desk associates are Hispanic or Latino and 10.0% of front desk associates are Black or African American.
- White, 53.7%
- Hispanic or Latino, 18.9%
- Black or African American, 10.0%
- Asian, 9.3%
- Unknown, 6.7%
- American Indian and Alaska Native, 1.4%
Front desk associate race
| Front desk associate race | Percentages |
|---|---|
| White | 53.7% |
| Hispanic or Latino | 18.9% |
| Black or African American | 10.0% |
| Asian | 9.3% |
| Unknown | 6.7% |
| American Indian and Alaska Native | 1.4% |
Front desk associate race and ethnicity over time
See how front desk associate racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Front desk associate race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 62.80% | 11.24% | 6.02% | 16.99% |
| 2011 | 62.33% | 11.76% | 7.50% | 15.47% |
| 2012 | 63.03% | 10.40% | 5.71% | 17.11% |
| 2013 | 62.91% | 11.41% | 4.81% | 17.53% |
| 2014 | 62.10% | 11.51% | 6.05% | 16.67% |
| 2015 | 60.66% | 12.16% | 6.82% | 17.42% |
| 2016 | 59.51% | 12.28% | 6.66% | 17.72% |
| 2017 | 58.90% | 11.87% | 6.67% | 19.51% |
| 2018 | 59.90% | 11.50% | 5.91% | 19.79% |
| 2019 | 57.83% | 11.87% | 8.01% | 18.28% |
| 2020 | 56.88% | 10.27% | 7.22% | 21.17% |
| 2021 | 53.70% | 9.98% | 9.28% | 18.94% |
Front desk associate wage gap by race
According to our data, asian front desk associates have the highest average salary compared to other ethnicities. Black or african american front desk associates have the lowest average salary at $27,166.
| Ethnicity | Salary |
|---|---|
| Unknown | $27,591 |
| White | $27,201 |
| Black or African American | $27,166 |
| Asian | $28,486 |
| Hispanic or Latino | $27,545 |
Average front desk associate age
See how the average age of front desk associates varies based on ethnicity and gender.
Male
Female
Front desk associate age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 30.5 | 33.5 |
| Unknown | 33 | 45 |
| Asian | 37 | 38 |
| Hispanic or Latino | 30.5 | 27 |
| White | 30 | 36.5 |
| American Indian and Alaska Native | 42 |
Front desk associate age breakdown
The average age of front desk associates is 40+ years years old, representing 38% of the front desk associate population.
Front desk associate age breakdown
| Front Desk Associate Years | Percentages |
|---|---|
| 40+ years | 38% |
| 30-40 years | 25% |
| 20-30 years | 35% |
Front desk associate educational attainment
The most common degree for front desk associates is bachelor's degree, with 43% of front desk associates earning that degree. The second and third most common degree levels are high school diploma degree at 24% and high school diploma degree at 22%.
- Bachelor's, 43%
- High School Diploma, 24%
- Associate, 22%
- Diploma, 4%
- Other Degrees, 7%
Front desk associates by degree level
| Front desk associate degree | Percentages |
|---|---|
| Bachelor's | 43% |
| High School Diploma | 24% |
| Associate | 22% |
| Diploma | 4% |
| Other Degrees | 7% |
Front desk associate jobs you might like
Front desk associate wage gap by degree level
According to the data, front desk associates with a Associate degree earn more than those without, at $28,000 annually. With a Bachelor's degree, front desk associates earn a median annual income of $27,944 compared to $27,523 for front desk associates with an High School Diploma degree.
| Education | Salary |
|---|---|
| High School Diploma or Less | $27,523 |
| Bachelor's Degree | $27,944 |
| Some College/ Associate Degree | $28,000 |
Front desk associate employment statistics
Most front desk associates work for a private in the hospitality industry.
Company size where front desk associates work
Below, you can see the size of companies where front desk associates work.
Front desk associate jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 7% |
| 50 - 100 employees | 18% |
| 100 - 500 employees | 21% |
| 500 - 1,000 employees | 7% |
| 1,000 - 10,000 employees | 26% |
| > 10,000 employees | 21% |
Front desk associate jobs by company type
Employees with the front desk associate job title have their preferences when it comes to working for a company. For instance, most front desk associates prefer to work at private companies over public companies.
Front desk associate jobs by sector
| Company type | Percentages |
|---|---|
| Education | 5% |
| Public | 22% |
| Private | 73% |
| Government | 0% |
Front desk associate jobs by industry
The most common industries for front desk associates are hospitality, health care and retail.
Front desk associate industry statistics
| Industry | Percentages |
|---|---|
| Hospitality | 27% |
| Health Care | 26% |
| Retail | 11% |
| Fortune 500 | 9% |
| Professional | 6% |
| Education | 4% |
| Non Profits | 3% |
| Real Estate | 3% |
| Start-up | 2% |
| Technology | 2% |
| Finance | 1% |
| Media | 1% |
| Manufacturing | 1% |
| Construction | 1% |
| Telecommunication | 1% |
Front desk associate turnover and employment statistics
Front desk associate unemployment rate over time
The unemployment rate for front desk associates between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Front desk associate unemployment rate by year
| Year | Front desk associate unemployment rate |
|---|---|
| 2010 | 11.56% |
| 2011 | 10.81% |
| 2012 | 9.63% |
| 2013 | 10.19% |
| 2014 | 7.79% |
| 2015 | 8.09% |
| 2016 | 6.06% |
| 2017 | 6.31% |
| 2018 | 5.47% |
| 2019 | 5.37% |
| 2020 | 10.68% |
| 2021 | 11.49% |
Average front desk associate tenure
The average front desk associate stays at their job for 1-2 years, based on the 31,152 front desk associates resumes in Zippia's database.
Front desk associate tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 38% |
| 1-2 years | 32% |
| 3-4 years | 12% |
| 5-7 years | 13% |
| 8-10 years | 3% |
| 11+ years | 2% |
Front desk associate LGBT ratio compared to similar jobs
Review the percent of front desk associates that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Eligibility Worker | 6.73% | 19,954 |
| Customer Advisor | 7.19% | 217,369 |
| Imaging Clerk | 8.60% | 102,498 |
| Credit Charge Authorizer | 8.99% | 10,195 |
| Page | 11.16% | 436 |
| Front Desk Associate | 12.65% | - |
| Employment Assistant | 15.31% | 4,946 |
Similar front desk associate jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Eligibility Worker | 6.73% | 19,954 |
| Customer Advisor | 7.19% | 217,369 |
| Imaging Clerk | 8.60% | 102,498 |
| Credit Charge Authorizer | 8.99% | 10,195 |
| Page | 11.16% | 436 |
| Employment Assistant | 15.31% | 4,946 |
Foreign languages spoken by front desk associates
The most common foreign language among front desk associates is Spanish at 63.3%. The second-most popular foreign language spoken is French at 10.9% and Russian is the third-most popular at 3.4%.
- Spanish, 63.3%
- French, 10.9%
- Russian, 3.4%
- German, 2.8%
- Portuguese, 2.2%
- Other, 17.4%
Front desk associate languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 63.3% |
| French | 10.9% |
| Russian | 3.4% |
| German | 2.8% |
| Portuguese | 2.2% |
| Other | 17.4% |
