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Front desk associate education requirements

Updated January 8, 2025
2 min read
Usually, front desk associates don't need a college education. The most common degree for front desk associates is bachelor's degree with 43% graduates, with only 24% front desk associate graduates earning high school diploma. Front desk associates who decided to graduate from college often finish University of Phoenix or University of Central Florida. Some good skills to have in this position include phone calls, math and customer service.

Popular front desk associate certifications include Certified Personal Trainer, Certified Medical Administrative Assistant (CMAA), or Certified Medical Office Manager (CMOM). To improve front desk associate qualification and skills, we prepared some online courses to help in front desk associate education paths.

What education do you need to become a front desk associate?

What degree do you need to be a front desk associate?

The most common degree for front desk associates is bachelor's degree, with 43% of front desk associates earning that degree. The second and third most common degree levels are high school diploma degree at 24% and high school diploma degree at 22%.
  • Bachelor's, 43%
  • High School Diploma, 24%
  • Associate, 22%
  • Diploma, 4%
  • Other Degrees, 7%

What should I major in to become a front desk associate?

You should major in business to become a front desk associate. 21% of front desk associates major in business. Other common majors for a front desk associate include psychology and general studies.

Best majors for front desk associates

RankMajorPercentages
1Business21.2%
2Psychology8.6%
3General Studies6.7%
4Criminal Justice6.2%
5Kinesiology5.8%

20 best online courses for front desk associates

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1. Front-End Developer

coursera

This specialization is geared toward beginning users who would like to learn and build Front-End Developer Skills. The courses in this series cover SOAP Web Services with JAX-WS, RESTful Web Services with JAX-Rs, and HTML - Front-End Developer among others, to help learners build a solid foundational knowledge...

2. IBM Front-End Developer

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Prepare for a career in the lucrative field of software engineering. In this program, you’ll learn in-demand skills like UI/UX design, programming, and web development to get job-ready for an entry level role in front-End Development in less than 3 months. No prior experience needed to get started.\n\nThe role of a front-end developer is to build and optimize the user experience of a website or application They focus on creating the interactive and visual elements of a website, the physical...

3. Hotel Front Desk

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Hotel Front Office Management and Operations...

4. IT service operations and Service Desk management

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Improve Service Desk and IT support processes and service functions. Better preparation for the professional exam...

5. Developing Front-End Apps with React

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React is one of the most popular frameworks in the Web and Front-end application Development category. In this course, you will - build rich Front-End applications with React and ES6 - connect React components using data and state - write rich React components with advanced features like Hooks and Redux In addition, you will explore how to access the React web framework user interface (UI) library and run rich React applications. You will find ways to use React components and change their...

6. Customer Service Fundamentals

coursera

There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build...

7. Help Desk Analyst

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Boost your career with this course, pass the e-Learning course, and achieve your Help Desk Analyst certificate...

8. Service Desk Analyst Crash course for beginners.

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Get Hands-On Experience for following JOB roles - Service Desk Analyst IT Help Desk Professional L1 IT Support GSD...

9. Introduction to Front-End Development

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Welcome to Introduction to Front-End Development, the first course in the Meta Front-End Developer program. This course is a good place to start if you want to become a web developer. You will learn about the day-to-day responsibilities of a web developer and get a general understanding of the core and underlying technologies that power the internet. You will learn how front-end developers create websites and applications that work well and are easy to maintain. You’ll be introduced to the core...

10. Learning IT Help Desk Basics

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Get the skills you need to pursue an entry-level position as an IT help desk technician...

11. IT Help Desk for Beginners

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The essentials to become an IT Help Desk Technician...

12. Learning IT Help Desk for Beginners

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Must know skills for Helpdesk and Service Desk Professionals!!...

13. ComputerCavalry: IT Help Desk Training for IT Professionals!

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Help Desk Training for IT Professionals is a 10 lecture course that provides valuable work experience to beginners in IT...

14. Help Desk Professional: A guide to your IT career

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(1,741)

Master the Help desk position by working smarter and boost your career opportunities...

15. Front End Web Development Ultimate Guide

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4.3
(9,527)

You'll learn all the fundamentals of Front-End Web Development and how you can Use them to start creating websites!...

16. 100 Front End Interview Questions Challenge

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Ace Your Front End Technical Screen with HTML, CSS, & Java Script...

17. Learn Complete Front-End Web Development Course (2023)

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Learn Complete Front End Web Development with HTML5, CSS3, Bootstrap 5, Java Script, ECMAScript 6, Angular & React JS...

18. NEW AWS Certified Solutions Architect - Associate 2023

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Want to pass the NEW AWS Solutions Architect - Associate Exam? (SAA-C03) In-depth AWS Architectures. Take this course...

19. IT Support and Service Desk jobs -Crash Course for Beginners

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Let me help you land your first job in IT. Learn about different roles, procedures, tools, and applications - Part 1...

20. Business Communication Skills: Handling Clients & Customers

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Soft Skills Training Social Skills Business Etiquette Business English Customer Service Training...

Average front desk associate salary by education level

According to our data, front desk associates with a Associate degree earn the highest average salary, at $28,000 annually. Front desk associates with a Bachelor's degree earn an average annual salary of $27,944.
Front desk associate education levelFront desk associate salary
High School Diploma or Less$27,523
Bachelor's Degree$27,944
Some College/ Associate Degree$28,000

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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