We are seeking a highly organized and personable receptionist to join our team on a temporary basis. This role is critical in ensuring smooth frontdesk operations and providing excellent customer service to visitors and staff during the coverage period. This is a 3-month contract to cover a medical leave. Pay for this opportunity will range between $17 and $20/hr.
Responsibilities:
Greeting and assist visitors in a professional and friendly manner.
Answer and direct incoming phone calls promptly.
Manage incoming and outgoing mail and deliveries.
Maintain a clean and organized reception area.
Schedule appointments and manage meeting room bookings.
Provide administrative support to various departments as needed.
Handle inquiries and resolve issues with professionalism.
Qualifications:
Previous experience in a receptionist or administrative role preferred.
Strong communication and interpersonal skills
Proficiency in Microsoft Office Suite and basic computer skills
Ability to multitask and prioritize in a fast-paced environment.
Reliable and punctual with a positive attitude
If you are interested in learning more, please apply now.
$17-20 hourly 18h ago
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Hotel Front Desk Attendant
Mainstay Suites Columbus North-Worthington 3.7
Columbus, OH
Job Description
The FrontDesk Agent is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest's stay, which can include multitasking, and performing the following duties in a manner that reflects our hotel's vision, mission, and core values.
Compensation:
$14 - $14.50 hourly
Responsibilities:
Operate the hotel switchboard, answer inquiries, and transfer calls as needed.
Provide guests with information about hotel amenities, dining, and travel directions.
Contact housekeeping and/or maintenance departments when a problem is reported and perform basic maintenance so as to minimize out of order rooms
Welcome guests warmly, determine their needs, and manage the registration process.
Balance cash at the end of each shift and generate reports for the next shift.
Qualifications:
Availability to work flexible schedules, including weekends and holidays.
Proven customer service experience with a strong guest-focused mentality
Experience in food service or hospitality is preferred but not required-we welcome applicants at all experience levels.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical ability to stand, walk, and lift up to 25 pounds as needed.
About Company
At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!
$14-14.5 hourly 23d ago
Hotel Front Desk Attendant
Worthington 3.9
Columbus, OH
The FrontDesk Agent is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest's stay, which can include multitasking, and performing the following duties in a manner that reflects our hotel's vision, mission, and core values.
$26k-30k yearly est. 60d+ ago
Front Desk Representative
Smart Stack Impact
Columbus, OH
DescriptionJob Description: We are looking for a friendly and professional FrontDesk Representative to be the first point of contact for our clients and visitors. In this role, you will manage the frontdesk operations, ensuring a welcoming environment and providing excellent customer service. The ideal candidate is organized, personable, and ready to contribute to a positive office atmosphere.
Key Responsibilities
Responsibilities:
Greet and assist clients and visitors in a friendly and professional manner.
Answer and direct incoming phone calls, providing information and assistance as needed.
Manage frontdesk activities, including scheduling appointments and maintaining the reception area.
Handle incoming and outgoing mail and packages.
Maintain office supplies and coordinate with vendors for restocking.
Assist with administrative tasks, including data entry and filing.
Ensure the security of the office by monitoring visitor access.
Skills, Knowledge and Expertise
Skills Required:
Strong interpersonal and communication skills.
Excellent organizational and time management abilities.
Proficient in Microsoft Office Suite and basic office equipment.
Ability to work independently and as part of a team.
Previous experience in a customer service or frontdesk role is a plus.
Professional appearance and demeanor.
Benefits
Benefits:
Competitive salary ranging from $30,000 to $33,000.
Health, dental, and vision insurance.
Paid time off and holidays.
Opportunities for professional development and growth.
Supportive and collaborative work environment.
If you are a motivated individual with a passion for customer service, we invite you to apply for the FrontDesk Representative position at Smart Stack Impact!
$30k-33k yearly 23d ago
Front Desk Agent
Crescent Careers
Columbus, OH
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!
We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.
A historic feel mixed with modern amenities awaits you at The Westin Great Southern Hotel in downtown Columbus, Ohio. Ideally situated near the German Village in a historic red brick building, our hotel offers our guests a relaxing getaway in the heart of downtown.
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.
We are looking for its next great team member to join us on our Front Office team. We are committed to providing you with:
· Highly competitive wages.
· An exceptional benefit plan for eligible associates & your family members.
· 401K matching program for eligible associates.
· Flexible scheduling to allow you to focus on what is important to you.
· Discounts with our Crescent managed properties in North America for you & your family members. Discounts at Marriott brand properties worldwide.
· Free Bus Pass
Here is what you will be doing each day:
As a FrontDesk Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards. You will greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards,
accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries. Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy. Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner. Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction.
Does this sound like you?
You have prior experience as a FrontDesk Agent in a hotel or in a high volume industry dealing with customers. You are passionate about providing our guests with excellent customer service and thrive to always ensure guest satisfaction and enhance their experience to make it a memorable one. You are looking for some flexibility in a job, so working a variety of different shifts, including days, evenings and weekends works for your personal life. You have excellent computer skills and have team spirit. Marriott brand experience a plus.
Our Differences Are What Make Us Great:
At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.
$25k-31k yearly est. 60d+ ago
Front Desk Agent
Columbus Polaris Residence Inn By Marriott
Columbus, OH
Job DescriptionGuest Service Agent/FrontDesk Agent
Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/FrontDesk Agent!
What We Offer:
Career advancement opportunities
Employee discounts
Competitive pay
Daily Pay
Flexible work schedule
Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
Paid vacation
SUMMARY
Accommodates guests of the hotel by performing the following duties
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL JOB FUNCTIONS
• Greets, registers, and assigns rooms to guests
• Handles confidential information, including guest records, with a high degree of integrity
• Promptly and effectively deals with guest requests and complaints
• Answers and routes calls as appropriate; takes guest messages with accuracy
• Responsible for cash drawer contents and transactions during shift
• Maintains accurate records including cash flows, registration card, reservation cards, and property walks
• Assists with sales and marketing efforts as directed by the General Manager
• Offers and properly handles requests for wake-up calls
• Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean
• Ensures common area/lobby is clean
• Performs laundry functions as directed
• All other duties as assigned
What we are looking for:
0 - 1+ year of customer service experience
Passionate about hospitality and creating an exceptional guest experience.
Ability to handle confidential information, including guest records, with a high degree of integrity.
Ability to answer and route calls as appropriate; takes guest messages with accuracy.
All other duties as assigned.
High School degree or better
$25k-31k yearly est. 3d ago
Front Desk Agent
Innvite Hospitality
Columbus, OH
Title: FrontDeskAssociate/Night Auditor Reports to: FrontDesk Manager, Assistant General Manager & General Manager
Required Tasks: According to Hotel Standards: *Guest Check-in & Check-out *PMS Operations
*Cash Handling & Credit Card Transactions
*Phone System Operation and Telephone Etiquette
*Front Office Emergency/Security Procedures
*Reservations-Guest Rooms and Meeting Rooms
*Assist with Administrative Duties as assigned by Management
*Keep FrontDesk Area & Lobby Neat & Tidy and Clean Daily
*Set up Breakfast Bar or Refill/Monitor Cleanliness of Bar & Tables
*Minor Decision Making
*Take Group Reservations & Set up Group Blocks
*Sales of Guest Rooms with New Arrivals and Phone Inquiries
*Follow All Policies & Procedures as Outlined in the Employee Handbook
*Must be Neat, Clean & Well-Groomed in Proper, Clean Uniform with Name-tag
*Operate Laundry as Directed
*Maintain a Professional Attitude to all Guests, Associates & Vendors
Required Skills:
*Fluent Verbal & Written Communication in Proper English (Spanish, if possible)
*Basic Math
*Hand Writing
*Computer Skills/Keyboard/Typing Skills
*Operate a 10 Key Calculator
*Hospitable, Civil Contact with the Public
*Ability to Work Independently, with Little to no Supervision
*Ability to Complete Multiple Tasks Simultaneously
*Night Audit/Basic Accounting Skills/Training
Physical Requirements:
*Neck: Bending & Twisting
*Arms: Reaching, Bending, Light Carrying, Pushing, Pulling
*Hands: Finger Dexterity, Grasping
*Trunk: Bending & Twisting
*Legs: Normal Balance, Crouching or Kneeling
*Feet: Standing For Long Periods, Walking, Climbing Stairs
*Auditory: Ability to Read & Comprehend Emergency & Security Information Including Labels &
Directions; Ability to Communicate in Emergency Situations & to Supervisor in English.
*Hearing: Ability to Hear Emergency Alarms, Telephone & Conversation
Vision: Legal Normal Vision with or without Accommodation
Transportation to and from the Hotel is the responsibility of the employee!! I have read and understand the job
description as indicated and understand any task that keeps the hotel running is part of any job description. This
description may be altered from time to time by the Hotel!
Job Posted by ApplicantPro
$25k-31k yearly est. 26d ago
Front Desk Attendant
Triple Shift Entertainment LLC
Pickerington, OH
At Triple Shift Entertainment we're proud to embrace the core values of Spirit, Courage, Respect, Own It, and Excellence. As a FrontDesk Attendant follow these core values while chasing that “perfect game” and you will assure that the fun never stops while working in the front of house area.
The frontdesk attendant will serve as our guests' first point of contact and start their visit off on a positive note by providing guests with prompt, efficient, courteous service. Will ensure that maximum utilization of lanes and equipment is realized through efficient control of the flow of our guests.
Responsibilities:
Greeting, welcoming, and directing guests with Spirit
Show Excellence by maintaining a positive attitude, remaining focused on customer needs.
Manage the scheduling of bowling lanes and equipment.
Educate guests on lane availability, pricing, and any ongoing promotions.
Respect. Assist guests in selecting appropriate equipment, such as shoes.
Process lane reservations, walk-in requests, and lane assignments
Handle cash and electronic payments
Answer customer inquiries via phone, email, or in-person
Maintain a clean and organized desk area
Manage equipment cleaning and organization (i.e., shoes)
Removes chipped and cracked bowling balls from racks as needed.
Removes bowling balls from ball return and returns to ball racks.
Notifies Mechanic or Pinsetter Technician promptly of any mechanical failures
Promote an atmosphere of teamwork by assisting co-workers.
Use Courage to communicates customer concerns and complaints to manager on duty.
Other duties as assigned.
*This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required. Additionally, duties, responsibilities, and activities may change, or new ones may be assigned at any time as determined by the needs of Triple Shift Entertainment, LLC.
Requirements
Previous customer service experience.
Excellence in interpersonal and communication skills
Familiar with cash handling and point-of-sales systems.
Spirit. Flexibility to work varying shifts, including evenings, weekends, and holidays.
Excellent time management and the ability to prioritize tasks.
$21k-27k yearly est. 9d ago
Front Desk Associate (Morning)
World Elite
Powell, OH
Join the Sweet Peas team as a FrontDesk Rockstar! Are you energetic, love working with people, and looking for a fun, fulfilling environment where laughter and smiles are contagious? If that sounds like you, we'd love to hear from you! About the Role We're all about creating an amazing, fun, and confident atmosphere for the kiddos we serve, and we need someone just as passionate to help make that happen. This is more than a job-it's a chance to be part of a family-like team that provides unreasonable hospitality moments for our customers. You'll be the friendly face (or voice) that parents and kids interact with, so bringing your positive, can-do attitude daily is key.
What You'll Do
From answering phones, helping with customer questions, handing out a lot of bandaids, or keeping our workspace organized, you'll be doing a bit of everything to keep things running smoothly.
Greet and assist families with a smile
Answer customer inquiries via phone, email, chat, or in-person
Provide support with sign-ups and scheduling
Keep our space tidy and organized
Help with inventory and computer tasks
Be a team player and bring that positive energy every day
What We're Looking For
We're after someone who's all about creating positive experiences. If you're naturally friendly, quick on your feet, and love problem-solving, this could be the perfect fit for you. No experience? No problem. We're ready to train the right person!
Part-time position; morning/evening times available
Entry-level, $11-$18/hr (based on experience)
Position available in all locations; Brecksville, OH, Powell, OH & Tallmadge, OH
If this sounds like the kind of vibe you'd thrive in, let's chat! We can't wait to meet you!
Daytime Availability
9-12 M- Thursday & Saturday
For information and what's to come for our Powell Location please visit the link below: ************************************************************
$11-18 hourly 7d ago
Front Desk Associate (Morning)
World Elite Inc.
Powell, OH
Job DescriptionJoin the Sweet Peas team as a FrontDesk Rockstar! Are you energetic, love working with people, and looking for a fun, fulfilling environment where laughter and smiles are contagious? If that sounds like you, we'd love to hear from you!
About the Role
We're all about creating an amazing, fun, and confident atmosphere for the kiddos we serve, and we need someone just as passionate to help make that happen. This is more than a job-it's a chance to be part of a family-like team that provides unreasonable hospitality moments for our customers. You'll be the friendly face (or voice) that parents and kids interact with, so bringing your positive, can-do attitude daily is key.
What You'll Do
From answering phones, helping with customer questions, handing out a lot of bandaids, or keeping our workspace organized, you'll be doing a bit of everything to keep things running smoothly.
Greet and assist families with a smile
Answer customer inquiries via phone, email, chat, or in-person
Provide support with sign-ups and scheduling
Keep our space tidy and organized
Help with inventory and computer tasks
Be a team player and bring that positive energy every day
What We're Looking For
We're after someone who's all about creating positive experiences. If you're naturally friendly, quick on your feet, and love problem-solving, this could be the perfect fit for you. No experience? No problem. We're ready to train the right person!
Part-time position; morning/evening times available
Entry-level, $11-$18/hr (based on experience)
Position available in all locations; Brecksville, OH, Powell, OH & Tallmadge, OH
If this sounds like the kind of vibe you'd thrive in, let's chat! We can't wait to meet you!
Daytime Availability
9-12 M- Thursday & Saturday
For information and what's to come for our Powell Location please visit the link below: ************************************************************
$11-18 hourly 8d ago
Hotel Front Desk Associate - Full Time
Courtyard By Marriott-New Albany, Oh
New Albany, OH
Job Description
Job Summary: We are looking for a Guest Service Representative/FrontDesk Clerk who will enthusiastically greet and welcome guests to the hotel. The representative will complete check-in and/or check-out of guests' stays per Marriott standards. The hotel frontdesk clerk will accommodate special requests and ensure that all guests have a great experience while staying at our hotel.
PM Agent: 3pm-11pm Weekends are required
Benefits for the Guest Service Representative/Hotel FrontDesk Clerk:
Competitive Pay
Paid Time Off
Employee Rate Discounts for Marriott hotels
Team Work Environment
Opportunities for Growth
Responsibilities
Greet customers promptly with a friendly and sincere welcome. Use a clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as hotel amenities and local attractions
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer
Complete registration process by inputting and retrieving information from the computer system, confirming information including number of guests and room rate. Promote all marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and area's attractions
Promptly answer the telephone using a clear speaking voice. Answer telephone with the hotel's scripted greeting. Input messages into the computer and retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. Ensure all guest correspondences are kept confidential
Close guest accounts at time of check out and inquire guest of satisfaction. In the event of dissatisfaction, contact management immediately
Resolve issues such as location changes, providing additional room amenities and credit issues
Record guest comments or complaints by listening and offering assistance in order to resolve any problems such as price conflicts, insufficient heating/cooling, etc.
Performs miscellaneous job-related duties as assigned
Requirements and Qualifications
Regular attendance is essential
May be required to work varying schedules and holidays
Required to fully comply with the hotel's rules and regulations
Any combination of education and experience equivalent to graduation from high school or any other combination of education, training, or experience that provides the required knowledge skills and abilities
Requires continual standing and movement throughout front office area
Periods of standing exceeding 50% of work shift are required
Maintain a well-groomed and professional appearance
About Us: American Hospitality Management, Inc. (AHM) is a nationwide, award-winning, hospitality management group servicing limited and full service hotels, extended stay, and resort properties. The team culture throughout AHM Corporate and each property is unlike any other. We are one big team who provide a creative and collaborative environment for one another, supports each other, and assists each other whenever we are able.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$21k-28k yearly est. 5d ago
Front Desk Admin (Columbus)
Central Outreach Wellness Center
Columbus, OH
General Duties and Responsibilities
Greet and register incoming patients for their upcoming appointment.
Verify demographic and insurance information is current and active.
Maintain the waiting area, keeping it clean and refreshments well stocked.
Answer incoming calls and address any scheduling needs.
Prepare charts and intake material for clinical staff documentation.
Maintain patient chart material and documents.
Faxing and mailing necessary documents for clinical staff and patients as needed.
Manage the flow of all incoming traffic and direct accordingly.
Coordinate with HR and clinical staff to ensure compliance and efficiency with current policies.
Delegate clerical duties within the administrative staff to maximize productivity.
Manage emails, letters, packages, phone calls and other forms of correspondence throughout the office.
Track and maintain inventory for office supplies and refreshment counter.
Assist medical staff with any administrative tasks.
Schedule educational dinners and lunches for provider continuing drug education.
Additional responsibilities as assigned.
Qualifications
Requirements
Knowledge of basic computer skills, Excel, Word and how to use Electronic Medical Records.
Knowledge/ experience of Epic EMR registration.
Experience with patient centered care.
Punctuality and impeccable attendance.
Strong communication skills with both professionals and patients from all demographics.
Non-judgmental approach to patient care.
Technical skills with required office equipment.
Patience and great attention to detail.
Completely understand the healthcare privacy laws as outlined in HIPAA.
LGBTQIA cultural competency.
Ability to work collaboratively in team-based care.
Ability to adapt to a work environment that is constantly changing and not always structured.
Ability to work in a fast paced and, at times, excited atmosphere.
Maintain a professional attitude and demeanor.
Ability to multi-task.
$29k-40k yearly est. 9d ago
Front Desk Host
Busy Angel Advisory Limited
Columbus, OH
We are seeking a professional and friendly FrontDesk Host to join our dynamic team in our Columbus office. If you thrive in a fast-paced environment and love interacting with people, we want to hear from you!
Key Responsibilities:
Greet and welcome visitors in a friendly and professional manner.
Manage the frontdesk, ensuring that all calls, inquiries, and visitors are handled promptly and efficiently.
Maintain a positive, helpful attitude while directing guests to the appropriate personnel or departments.
Assist with scheduling appointments and managing conference room bookings.
Handle incoming and outgoing mail and packages.
Provide administrative support as needed, including data entry and document filing.
Ensure the front office area is clean, organized, and presentable at all times.
Collaborate with team members to ensure efficient office operations.
Qualifications:
Proven experience as a frontdesk representative, receptionist, or similar role.
Exceptional verbal and written communication skills.
Strong organisational skills and attention to detail.
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Ability to multitask and work in a fast-paced environment.
Positive attitude and strong interpersonal skills.
Why Join Us?
Competitive salary and benefits package.
Opportunities for professional growth and development.
A supportive and friendly work environment.
Convenient office location in Columbus, OH.
$23k-29k yearly est. 60d+ ago
Medical Front Desk Administration
North Community Counseling Centers 4.0
Columbus, OH
Are you looking for a fulfilling job opportunity to help serve people and the community? Come join a growing team that has a strong dedication to moving Mental Health in a positive direction. North Community Counseling is looking for someone with a lot of energy, that is self-driven, outgoing and positive to work with the agency.
Seeking FrontDesk Administrative Staff to provide support to one of our four mental health offices. The ideal candidate will have excellent communication skills and will enjoy working with people. This candidate will be well organized, punctual and take direction well.
The position is responsible for answering phones, completing client intakes, collecting client information and insurance verification, checking in clients and scheduling clients in a community mental health setting.
The ideal candidate will be self-motivated, able to work with minimal supervision and will have excellent phone and computer skills. They will be detail oriented, able to multi-task and take on additional duties when requested. The ideal candidate will have experience in medical, dental or mental health (or related setting) administrative support.
$33k-37k yearly est. 60d+ ago
Front Desk/Host
Daveandbusters
Columbus, OH
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our frontdesk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The frontdesk/host positions require a strong communicator who will guide our Guests through their retail, game rental and dining experiences.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Acts as ambassador to the building, greeting Guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones. Smiles and greets Guests upon entering.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Prepares for the shift by ensuring area is stocked with supplies: menus, silverware, Power cards, gift cards etc.
Reviews the cleanliness and organization of the FrontDesk and Host station.
Ensures all menus are stocked and properly cleaned and maintained.
Checks for restocking of necessary supplies.
Brings all areas up to standard.
Discusses problem areas with Manager
Conducts merchandise inventory during and after shift, if applicable.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Notifies Manager of any Guest that is perceived to be unhappy.
Assists other Team Members as needed or as business dictates
Drives table turn timing by scouting open tables, bussing and cleaning tables as necessary.
Rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas.
Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.
Manages wait times and communicates information as needed to Guests, Team Members, and Managers.
Delivers silverware as Guests are seated.
Makes timely and accurate calculations of bill transactions.
Greets and assists Guests efficiently and with a smile while processing transactions.
Is responsible for the reconciliation of any monies from their banks.
Completes “To Go” order transactions for Guests and ensures accuracy.
Sells merchandise from the FrontDesk, if applicable.
Must be friendly and able to smile frequently.
Restaurant, retail, or cashier experience preferred, but not required.
Employee needs to be able to communicate effectively with multiple Guests while generating enthusiasm for D&B.
Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times.
Must demonstrate ability to read and communicate in English.
Must be able to articulate clear greetings, requests for assistance, and farewells to Guests.
Must be skilled at calmly responding to dis‐satisfied Guests and calling issues to Manager's attention.
Must be at least 16 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, and stoop frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $10.45 - $13.5 per hour
Salary Range:
11
-
13.8
We are an equal opportunity employer and participate in E-Verify in states where required.
$10.5-13.5 hourly Auto-Apply 22d ago
Front Desk Agent
Double Star Hospitality Dublin LLC
Dublin, OH
Job DescriptionBenefits:
Competitive salary
Employee discounts
Free uniforms
Benefits/Perks
Flexible Scheduling
Career Advancement Opportunities
Competitive Compensation
Job Summary
We are seeking a positive, friendly FrontDesk Agent to provide exceptional service to our hotel guests. The FrontDesk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The FrontDesk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
Responsibilities
Monitor the maintain knowledge of hotel operations and activities
Take reservations and answer questions via phone, email, and in-person
Build rapport with guests and identify their needs through friendly conversation and open-ended questions
Describe the features and amenities of guest rooms
Ensure compliance with health and quality standards
Qualifications
Friendly and outgoing personality
Familiarity with hospitality industry standards
Proficient in English; knowledge of other languages is a plus
Computer literacy
Able to resolve issues with a customer-focused orientation
Able to lift 30 pounds
$25k-31k yearly est. 15d ago
Office Receptionist
Dupont Law Group
Dublin, OH
Are you a talented multitasker who loves interacting with people? We're looking for a positive and professional receptionist to be the face of our local business. You'll welcome visitors, clients, and fellow employees, answer phone calls and emails, sort and deliver mail, schedule meetings, make travel arrangements, and assist us with other operations as needed.
The ideal candidate is a great communicator with a strong work ethic who is interested in a meaningful role on a supportive team.
If this sounds like you, apply today!
$32k-42k yearly est. 60d+ ago
SPENGA Front Desk and Sales
Spenga Columbus
Hilliard, OH
A SPENGA FrontDesk Supervisor is a positive, energetic, and efficient individual who warmly welcomes and takes care of members. We Offer:
Commission opportunities
Free employee membership
Competitive Pay
SPENGA Crew discounts with various fitness organizations (NASM, Mad Dogg, YogaFit)
Exciting, social, and positive working environment
Like-minded team members
Team building activities and social events
Community driven focus
Also, additional perks!
Qualifications:
Strong management and leadership abilities
Previous sales experience is required; preferably high-end goods or services
Willingness to learn. Candidates must be able to adapt to our exciting new fitness philosophy
Motivation and drive
Excellent customer service and sales skills
Experience and/or certifications in personal training, group training, spin, and yoga are a plus
Responsibilities:
Sell memberships and retail
Meet and exceed sales and retention expectations
Retain and increase client participation
Set up and reset studio equipment before and after classes.
Maintain clean facility
As a SPENGA ambassador, managers will promote, sell, and add to the SPENGA culture in and out of the studio.
About SPENGA:
SPENGA is an exciting, rapidly growing company, with the goal of bringing the Best. Workout. Ever. to every neighborhood. SPENGA stands for spin + strength + yoga, and we combine all 3 into one 60-minute workout. With 70+ studios running and 340+ territories sold, we are continuously building our teams of instructors, salespeople, managers, and operators, to prepare for expansion. In-depth training is provided through our learning management system, along with hands-on training with the management team. At SPENGA, our members come for the workout and stay for the community. And the strength of our community starts with our SPENGA teams.
$28k-37k yearly est. 15d ago
Front Desk Receptionist
Nivea Hospitality
Marysville, OH
Job DescriptionJoin our Team = FrontDesk Receptionist
Are you passionate about ensuring a clean welcoming environment for guests? Do you take pride in attention to detail and enjoy being a part of a dedicated team? If so, we invite you to become a valued member of our FrontDesk Team at The Comfort Suites Marysville, Ohio.
About the Hotel: The Comfort Suites Marysville is committed to providing exceptional guest experiences. We believe that the friendliness of the staff plays a role in achieving this goal. Our Team is at the heart of our commitment to excellence, ensuring that guests feel at home when they stay with us.
Location: 1081 Lydia Drive Marysville, Ohio
Essential Job Functions:
** Check-in and Check-out**: Frontdesk agents are responsible for welcoming guests upon arrival verifying their reservations and assisting with the check-in process. They provide information about the hotel's amenities, and policies, and answer any questions guests may have. During check-out, they settle bills, provide invoices, and ensure a smooth departure.
**Room Assignments**: They assign rooms to guests based on their preferences, room availability and special requests. This involves managing room keys and ensuring that rooms are properly prepared for incoming guests.
**Guest Service**: FrontDesk agents provide a range of services to guests, which includes information about local attractions and services.
**Handling Guest Concerns**: If guests have issues or complaints, the frontdesk is often the first point of contact. Agents are responsible for addressing these concerns professionally and finding appropriate solutions to ensure guest satisfaction.
**Payment and Billing**: They handle payments, process credit card transactions and provide guests with accurate bills. This requires attention to detail and accuracy.
**Safety and Security**: FrontDesk agents are often responsible for monitoring security cameras and ensuring the safety of guests and their belongings. They may also be trained in emergency procedures
**Phone and Reservations**: They answer phone calls, take reservations, and manage room availability through the hotel's booking system.
**Administrative Tasks**: FrontDesk Agents may also perform various administrative tasks, such as record keeping, managing guest profiles, and keeping track of room inventory.
**Communication**: Effective communication is key in this role, as frontdesk agents must interact with guests, hotel staff, and management, ensuring that information flows smoothly and accurately.
**Hospitality**: They play a crucial role in creating a welcoming and hospitable atmosphere for guests, making them feel valued and appreciated during their stay.
Overall, the responsibilities of a frontdesk agent are essential in providing a positive guest experience and maintaining the smooth operation of a hotel or lodging establishment. Their role requires a combination of customer skills, organizational abilities, and attention to detail.
** Must be available to work weekends and evenings.
Job Type: Part-Time
Pay: $14.00/HR
Work Location: In person
$14 hourly 30d ago
Front Desk Coordinator
Dental Office
Lancaster, OH
Lancaster Pediatric Dentistry is seeking a FrontDesk Coordinator to join our dedicated team of dental professionals. Our practice is recognized for offering the community a wide range of pediatric dental services utilizing state-of-the-art technology and a modern approach. The ideal candidate for this role possesses a keen eye for detail and thrives in a fast-paced environment. If this sounds like you, submit your application today!
Schedule
Open to full or part-time opportunities
Benefits
Medical, dental, vision, and life insurance
Short and long-term disability options
PTO and paid holidays
401(k) options
Qualifications
Prior dental front office experience is required
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