Front Desk Associate Full Time jobs

* Woodbridge, VA * Full-Time * Operations and Support * Front Desk Representative ****Gastro Health is seeking a Full-Time Front Desk Representative to join our team!**** Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours. **This role offers:** * A great work/life balance * No weekends or evenings - Monday thru Friday * Paid holidays and paid time off * Rapidity growing team with opportunities for advancement * Competitive compensation * Benefits package **Duties you will be responsible for:** * Greet patients in a pleasant and timely manner. * Utilize practice management system to create provider records, scan medical records & documents including active medical insurance cards, drivers license or equivalent ID, & maintain insurance information. * Verify registration forms are complete & obtain referring physician & primary physician information. * Ensure patient has current referral on date of service. Obtain referral if necessary. * Verify insurance benefits and eligibility prior to office visits & procedures. * Collect all applicable co-payment, coinsurance, deductible or outstanding balance from the patient & post all payments collected. * Ensure time-of-service batch is balanced and closed daily. * Research & assist patients with questions regarding balances including collecting applicable payments. * Maintains cleanliness and neatness of lobby/reception area to include stocking of business cards. * Other duties as assigned. **Minimum requirements:** * High school diploma * 2+ years experience in medical practice or similar setting * Bilingual (Spanish) preferred * eClinicalWorks (eCW) experience desired * Willing to travel to different centers **We offer a comprehensive benefits package to our eligible employees:** * 401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3% * Discretionary profit-sharing contributions of up to 4% * Health insurance * Employer contributions to HSAs and HRAs * Dental insurance * Vision insurance * Flexible spending accounts * Voluntary life insurance * Voluntary disability insurance * Accident insurance * Hospital indemnity insurance * Critical illness insurance * Identity theft insurance * Legal insurance * Paid time off * Discounts at local fitness clubs * Discounts at AT&T Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more. to learn more about the location. Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees. Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We thank you for your interest in joining our growing Gastro Health team!

Sterling, Virginia Hampton Inn & Suites Dulles - Front Office / Full Time / On-site **Responsibilities:** + Guest Service: Anticipates and responds to guests in a friendly and positive manner. Responsible for providing the highest level of service. Process check-ins and check-outs, verify billing, create reservations, and process special requests. Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services. Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessary. Understands and follows Hampton Inn guest service recovery program. + Financial Results and Cost Control: Follows proper selling techniques and ensures strategies are utilized to maximize room revenues. Monitors room availability, follows restrictions, and all booking policies and procedures. Drives sales and maximizes revenue by up-selling rooms and amenities. Hampton Inn procedures when handling cash and processing financial transactions. Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste. + Self/Workload Management: Produces required volume of work by planning, organizing and prioritizing work duties. Adheres to Hampton Inn general work rules and department procedures. Attends all required department and hotel meetings. + Safety/Risk Management: Maintains a clean and safe work area in compliance with Hampton Inn, brand, local, state and federal regulations. Follows all Hampton Inn procedures for guest/team member incidents. Knowledgeable of hotel emergency procedures. **Required Skills and Experience:** + High school diploma or GED required. + 1+ years prior guest service experience required preferably in a hospitality setting. Excellent verbal communication skills needed. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment. + Ability to lift, push and pull up to 75 pounds on an occasional basis. EEO AA M/F/Vet/Disabled

We are looking to add an upbeat Front Desk Agent to their team to manage all aspects of hotel guest's accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities. **Benefits** * Health, dental and vision insurance (full-time employees) * Paid Time Off (full-time and part-time employees) * 401K plan with company match (full-time and part-time employees) * Hotel discounts (full-time and part-time employees) * Paid holidays (full-time employees) **Responsibilities** * Perform all check-in and check-out tasks * Manage online and phone reservations * Inform customers about payment methods and verify their credit card data * Register guests collecting necessary information (like contact details and exact dates of their stay) * Welcome guests upon their arrival and assign rooms * Provide information about our hotel, available rooms, rates, and amenities * Respond to clients' complaints in a timely and professional manner * Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests' needs * Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests * Upsell additional facilities and services, when appropriate * Maintain updated records of bookings and payments **Qualifications** * Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role * Experience with hotel reservations software, like OnQ or Opera * Customer service experience * Excellent communication and organizational skills SMI Hotel Group recruits the best and brightest, in order to deliver the highest quality service to our guests. If you believe that you have what it takes, we want to hear from you. *We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.* **Apply for Front Desk Agent** Please add your resume (optional) 10MB limit; .pdf, .doc, and .docx file types are accepted.

Are you a people person with boundless energy and a passion for providing exceptional customer service? Join our team at Wurzak Hotel Group as a Full Time Front Desk Agent and become the welcoming face of our Marriott award winning recently renovated Sheraton Hotel in Reston, VA! We're looking for someone who thrives in a fast-paced environment, loves interacting with guests, and can handle multiple tasks with a smile. If you are seeking a workplace where your skills are valued, your ideas are heard, and your career aspirations are supported, Wurzak Hotel Group is the place for you. Learn more below and become part of a team that is shaping the future of hospitality! Our Employer Brand: We Are Wurzak: Our goal is to instill a sense of pride and inclusion in our team members. At its core, the phrase instills a sense of community and connection to one organization, geographically dispersed. It emphasizes the positive and sizable impact each of our team members have on our properties and our company at scale. Find out more about us on our website or click here to visit our Linkedin page! Our Perks: Culture of Excellence Paid Time Off Hotel Discounts Complimentary Parking & Cafe 401K Company Match Career Development Peer-to-Peer Recognition Quarterly & Annual Awards Inclusive work environment Medical, Dental, Vision, Supplemental Insurance Job Summary: As a hotel front desk agent, you will be responsible for providing exceptional customer service to guests during their stay. You will handle guest check-ins and check-outs, answer inquiries, and provide information about hotel services, facilities, and local attractions. Additionally, you will assist guests with any issues or concerns they may have during their stay, ensuring their comfort and satisfaction. Responsibilities: Greet guests in a friendly and professional manner upon arrival. Process guest check-ins and check-outs efficiently and accurately. Answer phone calls and respond to emails, providing information and assistance as needed. Handle guest inquiries, requests, and complaints promptly and courteously. Provide information about hotel amenities, services, and local attractions. Assist guests with reservations, both over the phone and in person. Maintain accurate records of guest information and transactions. Handle cash and credit card transactions accurately and securely. Coordinate with other hotel departments to fulfill guest requests and resolve issues. Ensure the lobby and front desk area are clean, organized, and presentable at all times. Adhere to hotel policies and procedures, including safety and security protocols. Stay informed about events and activities in the local area to provide recommendations to guests. Complete any additional tasks or projects assigned by management. Qualifications: High school diploma or equivalent; additional education in hospitality or related field is a plus. Previous experience in customer service or hospitality, preferably in a hotel setting. Excellent communication and interpersonal skills. Strong problem-solving abilities and the ability to remain calm under pressure. Proficiency in computer systems and software, including hotel management systems. Ability to work a flexible schedule, including nights, weekends, and holidays. Attention to detail and accuracy in handling guest information and transactions. Friendly and outgoing personality with a passion for providing exceptional service. About Wurzak Hotel Group: At Wurzak Hotel Group we take pride in being recognized as an Employer of Choice in the Hospitality Industry. Our commitment to fostering a positive, inclusive, and innovative workplace sets us apart, making us a destination for top talent seeking a rewarding and fulfilling career. WHG has earned and maintains its competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovation, tight focus on the operational details and uncompromised guest satisfaction. Wurzak Hotel Group has a proven track record of developing and managing hospitality assets for over 30 years and continues to be recognized as one of the region’s top hospitality companies. WHG is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture where all our team members can thrive. We have a zero-tolerance policy for workplace discrimination on the basis of someone’s race, gender, disability, or any other basis protected under federal, state, or local laws. How to Apply: Excited to take on the challenge? Your potential is our passion, Let’s unlock the possibilities! Interested candidates should apply and submit a resume highlighting relevant experience.

HIRING IMMEDIATELY The Front Desk Associate is responsible for providing exceptional customer service to all guests and ensuring smooth operations at the front desk. This is a fast-paced, individual contributor role that requires strong communication, organization, and multitasking skills. The Front Desk Associate will serve as the first point of contact for guests, providing a welcoming and professional experience. Compensation & Benefits: This is a full-time position with a competitive salary and opportunities for professional growth and advancement within the company. Responsibilities: - Greet and check-in guests, ensuring all necessary information is collected and accurately entered into the system - Handle cash and credit card transactions, balancing the cash drawer daily - Answer phone calls and respond to inquiries in a timely and professional manner - Assist with reservations and cancellations, ensuring accuracy and adherence to hotel policies - Serve as a knowledgeable resource for guests, providing information about the hotel amenities, local attractions, and events - Handle guest complaints and resolve issues promptly and to the satisfaction of the guest - Complete daily administrative tasks, such as filing, data entry, and preparing reports - Keep the front desk area clean and organized at all times - Collaborate with other hotel staff to ensure a seamless guest experience - Other duties as assigned by the Front Office Manager Requirements: - High school diploma or equivalent; college degree in hospitality management preferred - Minimum of 1-2 years of front desk or customer service experience in the hospitality industry - Excellent communication and interpersonal skills - Proficient in Microsoft Office and hotel reservation systems - Ability to work flexible schedules, including evenings, weekends, and holidays - Strong attention to detail and ability to multitask in a fast-paced environment - Must be able to stand for long periods of time and lift up to 25 pounds - Knowledge of local area and attractions preferred EEOC Statement: VP Management is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or any other legally protected category. We are committed to creating an inclusive and diverse workplace for all employees.

CTR Group is seeking a Member Services Associate for a Health Spa sponsored by a Non-Profit Organization in the Virginia Beach, VA area. Immediate opening and urgently hiring! An 8am-5pm position about 40 hours a week. Could be temp to hire for right person. Prior Receptionist experience in a Spa, Beauty Salon, or Hospitality environment preferred. Pay Rate: $15.00 per Hour What We Offer:· Consistent schedule· Weekly Pay – you receive a paycheck every week· Safety First! Do You:· Enjoy customer service roles and greeting staff members and visitors? · Enjoy working with computer applications such as Word· Seek opportunities to sharpen your skills in customer service? SUMMARY:Seeking a Receptionist / Member Services Associate to provide front office reception duties, meeting, greeting and assisting clients and visitors. Responsible for answering incoming calls, directing calls to appropriate associates, as well as additional clerical duties.REQUIREMENTS: Most Important Trait is dynamic personality. We can train the rest. Answering phones, greeting guests, giving facility tours, etc. Some prior office and receptionist experience would be nice. Prior Receptionist experience in Hospitality, Spa or Beauty Salon desired. Seeking candidate with a dynamic personality, can train other responsibilities (Answering phones, greeting guests, giving facility tours, etc.) CTR Group has been a leader in its industry for over 30 years and is rated highly on Google, Indeed and Facebook for being a great company to work for. If you enjoy being a part of a great team, apply today and check out our website for more information.CTR Group is an equal employment opportunity employer. Candidates are selected based on qualifications and defined requirements of the job, not on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin or any other protected status. Further, CTR Group encourages United States' Veterans and persons with disabilities to apply for positions for which they are qualified.

MUST be fully flexible to work any day of the week (including weekends & holidays) on any shift ranging between 7am-11pm. This is a full-time position requiring open availability. We are looking for a reliable Front Desk Agent to perform in a pleasant, professional, and efficient manner. The job is to create an overall positive experience by ensuring 100% guest satisfaction. Agents will assist in helping manage all day-to-day functions of the Front Desk and will have a combination of duties mainly related, but not limited to, assisting guests with their arrival and departure, assisting guests with room and dining reservations, executing cross-departmental communication, and the handling of payments. This position will also include Hotel Operator shifts, answering Hotel Main Number. The Front Desk Agents will be consistently attentive, courteous and efficient in dealings with guests, managers, employees and be able to work independently. Must possess the following: Customer service experience Excellent computer and phone skills to include ability to sell and promote services within the hotel Prior Reservations or Front Desk experience preferred but not required Flexible to work any shift, any day of the week, Saturdays, Sundays and Holidays

**On-site** Richmond Willow Lawn Full time Richmond, Virginia, United States **Description** **PCRK Group is hiring for Full & Part Time Front Desk Sales Associate** ***in Richmond, VA.*** PCRK Group has full-time and part-time positions available for entry level Sales position. This position will have a direct impact on the success of the business, by being a driving force of sales growth through membership sales, service enhancements, and retail sales. We're looking for people who have a desire to learn and sharpen their sales skills and are motivated to earn extra money by way of competitive commissions on top of your base pay. Our Front Desk Sales Associates… · Drive membership sales and member retention · Create a great customer experience and build ongoing relationships with our Clientele · Responsible for Educating Clients on the benefits of our Wellness Programs · Seamlessly multi-task between answering phones, setting appointments, greeting clients, and processing payments. · Assist in maintaining the cleanliness of the location. **Benefits** · Excellent medical, dental, and vision plans · Paid time off · Comprehensive 401K package · 45% discount on products · Employee referral bonuses · Free monthly massage/skincare services **About PCRK Group** PCRK Group is headquartered in Phoenix, Arizona. We own and operate 95+ Massage Envy locations throughout multiple states. At the PCRK Group we take care of you so you can take care of your clients. From competitive rates to flexible schedules, consider a career with PCRK Group today!

Job Details Entry Wyndham Virginia Beach Oceanfront, VA 23451 - Virginia Beach, VA Full-Time/Part-Time High School None Any Hospitality - HotelDescription The Front Desk Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. General Requirements: • Maintain a warm and friendly demeanor at all times. • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. • Must be able to multitask and prioritize departmental functions to meet deadlines. Fundamental Requirements • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. • Answer guest inquires about hotel services, facilities and hours of operation in a timely manner. • Ensure logging and delivery of packages, mail and messages to guests and meeting rooms. • Answer inquires from guests regarding restaurants, transportation, entertainment, etc. • Follow all cash handling and credit policies. • Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. • Handle check-ins and checkouts in a friendly, efficient and courteous manner.

We are looking to add an upbeat, enthusiastic Front Desk Agent to provide great service and memorable experience to our guests. Benefits for our hotel front desk agent: Health, dental and vision insurance (full-time employees) Paid Time Off (full-time and part-time employees) 401K plan with company match (full-time and part-time employees) Hotel discounts (full-time and part-time employees) Paid holidays (full-time employees) Early access to earned wages Responsibilities The Hotel Front desk Agent will primarily handle guest check-ins and check-outs efficiently and in a friendly and professional manner. They will also: Provide information about our hotel, available rooms, rates, and amenities Assist guests and resolve guest challenges to ensure 100% guest satisfaction Accurately conduct all cash handling and credit card processing activities Accurately, audit, balance and report on all cash and credit transactions including checks, deposits, house charges, promotional materials, postings etc. in the hotel in accordance with established policies and procedures Perform any other job related duties as assigned Desirable Qualifications Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role Experience with hotel reservations software Customer service experience Excellent communication and organizational skills SMI Hotel Group recruits the best and brightest, in order to deliver the highest quality service to our guests. If you believe that you have what it takes to join our team as a front desk agent, we want to hear from you. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Share If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. **Front Desk Agent** Full Time 30+ days ago Requisition ID: 1169 Salary Range: $18.00 To $20.00 Hourly **Overview** The Front Desk Agent represents the hotel to the guest throughout all stages of the guest's stay. **Responsibilities** Duties include but are not limited to: * Assists in pre-registration and blocking of rooms for reservations. * Responsible for the guest registration process and communication of hotel amenities. * Handle guest check-ins and check-outs throughout shift. * Uses proper telephone etiquette. * Assigns rooms, accommodating special requests whenever possible. * Verifies the guest's method of payment and follows established credit-checking procedures. * Ensure guest satisfaction and an enjoyable experience. * Handle room and rate changes with management consent. * Knows room locations, types of rooms available, and room rates. * Presents options and alternatives to guests and helps in making choices. * Uses suggestive selling techniques to sell rooms and to promote other services of the hotel. * Coordinates room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day use rooms. Understands room status and room status tracking. * Maintains the cleanliness and neatness of the front desk area. * Takes same day reservations and future reservations when necessary. Knows cancellation procedures. * Provide efficient service and meaningful experiences. * Maintains guest room key storage and maintains and supervises access to safe deposit boxes. * Maintain cash bank. * Check/swipe credit cards of all registered guests. * Performs cashier related functions like posting charges to guest accounts, raising paid out's, foreign currency exchange etc. * Record and make all guest wake-up calls properly. * Reads and initials the pass-on log and bulletin board daily. * Remains aware of daily activities and meetings taking place in the hotel. * Communicates all important information to following shift to ensure a smooth transition. * Prepare guest arrival cards for the following days arrivals. Verify dinner, golf/spa reservations. * Reports any unusual occurrences or requests to the manager or assistant manager. * Knows all safety and emergency procedures, Is aware of accident prevention policies. * Perform other duties as assigned. **Qualifications** * Minimum of high school diploma (or equivalent) and 0-2 years of experience. However, a combination of experience and/or education will be taken into consideration. * Must be able to speak and understand the primary language used by the guests who visits the hotel. * Possesses a working knowledge of the reservations department. * Excellent communication skills-oral and written. * Excellent Guest service skills. * Must be friendly, flexible, dependable and able to multi-task. * Microsoft office computer skills. * Must be sales minded. * Requires fingering, grasping, writing, standing, sitting, walking, repetitive motions, hearing, visual acuity, and may on occasion have to lift and carry up to 40 pounds. At this time, Keswick will not sponsor a new applicant for employment authorization for this position. Keswick offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. In addition, we offer a robust benefits package including health, dental, vision, life and disability; a competitive PTO offering, as well as 401(k).

Part-time Description Who Are We: Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 66+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. Who You Are: All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone As an Overnight Front Desk Sales Associate (part time), you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience! Benefits On-Demand Pay Medical, Dental and Vision insurance (full time employees only) Employee perks and discount program Free Black Card Membership 401(K) Plan Savings plan As the Overnight Front Desk Associate you will: Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in. Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies. Resolve member concerns and escalate to a Manager as needed. Answer phones in a friendly manner and assist callers with their inquiries. Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships. Perform prospective member calls and tours; assessing their membership needs. Execute retail transactions with accuracy and drive sales goals. Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area. Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule. Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns. Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.). Requirements What you bring to the table: 6-12 months of experience in a customer service environment is preferred Must be 18 years of age Willing to become CPR/AED Certified (Training provided by Planet Fitness) Basic computer proficiency Ability to lift up to 50 pounds Ability to walk and stand for prolonged periods of time Ability to continuously talk in person or on the phone during shift Will occasionally encounter cleaning chemicals during shift This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws. Salary Description $13.00 Per Hour

MUST be fully flexible to work any day of the week (including weekends & holidays) on any shift ranging between 7am-11pm. This is a full-time position requiring open availability. We are looking for a reliable Front Desk Agent to perform in a pleasant, professional, and efficient manner. The job is to create an overall positive experience by ensuring 100% guest satisfaction. Agents will assist in helping manage all day-to-day functions of the Front Desk and will have a combination of duties mainly related, but not limited to, assisting guests with their arrival and departure, assisting guests with room and dining reservations, executing cross-departmental communication, and the handling of payments. This position will also include Hotel Operator shifts, answering Hotel Main Number. The Front Desk Agents will be consistently attentive, courteous and efficient in dealings with guests, managers, employees and be able to work independently. Must possess the following: Customer service experience Excellent computer and phone skills to include ability to sell and promote services within the hotel Prior Reservations or Front Desk experience preferred but not required Flexible to work any shift, any day of the week, Saturdays, Sundays and Holidays

Req #8564 The **Front Desk Agent** at the **Hilton Garden Inn Richmond/Innsbrook** is responsible for providing overall positive guest experience while managing the customer-facing administrative processes of the hotel. - Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy. - Maintain proper operation of the telephone switchboard. - Answer guest inquiries about hotel service, facilities, and hours of operation. - Establish and maintain good communication and teamwork with fellow associates and other departments within the hotel. - Respond to guest requests in a timely and professional manner. - Maintain confidentiality and security of all guests and hotel information. - Document all guest requests, complaints, or problems immediately and notify designated department for resolving the situation. Follow up to ensure completion and guest satisfaction. - Be aware of all rates, packages, and special promotions. - Be familiar with all in-house groups and high demand/restricted dates. - Take all necessary information when taking room reservations and follow rate quoting scenario. - Be knowledgeable of the front desk computer system. - Log and deliver packages, mail, and messages. - Share knowledge of the property and amenities, along with any special events, local area attractions and things to do around the hotel. - Accurately complete the check-in and checkout process. - Uses creative reasoning and brand standard service tools to overcome guest objections and concerns and to ensure guest service satisfaction. - Restocks front desk area and supplies as required or assigned by immediate supervisor. - Ability to follow a checklist. - Perform other duties as assigned. **ESSENTIAL FUNCTIONS** : **MINIMUM QUALIFICATIONS:** - Must have a positive attitude and willingness to learn. - Demonstrate the ability to multi-task. - Demonstrate the ability to be detail oriented. - Demonstrate the ability to problem solve to effectively deal with internal and external customers. - Must have basic English verbal and written communication skills. - Must work well in stressful, high-pressure situations. - Basic math skills. - Must have the ability to obtain alcohol awareness certification as required by the State. - Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays. - Must be proficient in Windows operating systems, Company approved spreadsheets and word processing. - Must be able to convey information and ideas clearly. - Must have a desire to serve all guests. - Must meet the legal age to serve alcoholic beverages (at select properties). **PREFERRED QUALIFICATIONS:** - Experience in a hotel or a related field. - Brand knowledge and experience. **Our Company** * MCR is the **3rd-largest hotel owner-operator** in the United States. * Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia. * MCR has a **$5.0 billion portfolio** of **148 premium-branded hotels** containing more than 22,000 guestrooms across **37 states and 106 cities**. * MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels. * MCR was named **one of *Fast Company*'s 10 Most Innovative Travel Companies of 2020**. * MCR is a three-time recipient of the **Marriott Partnership Circle Award**, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the **Hilton Legacy Award for Top Performer**. * For the TWA Hotel at New York's JFK Airport, MCR won the **Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS)**, the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA * Hotel Discounts * Weekly Pay * Paid Time Off * Retirement Options * Referral bonuses * Career advancement & upward mobility * Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members For more information, refer to .

Position: Member Services Representative - Front DeskReports to: General Manager (GM)/ Assistant Manager (AM) / Shift LeadDepartment: OperationsPurpose: Help promote our Judgement Free Zone, by representing our core values and adhering to our business drivers during each scheduled shift. Duties and Responsibilities: Perform to your best abilities during your assigned work shift. Monitor and maintain club cleanliness and atmosphere. Ensure that all proper training has been completed in order to operate safely and efficiently. Conduct regular audits to ensure the store is presentable and holding up to Excel Standard. Perform club inspections, complete assigned cleaning or associated tasks along with re-inspecting said tasks. Process and Review Daily Club Activity Paperwork and file in appropriate folders. Audit and Balance Cash Drawers on a daily basis. Update and Review Daily Club Reports and complete any corresponding Data Entry Documents Maintain and clean the Front entrance to provide customers with a clean, presentable, and welcoming environment Adhere to company's policies and guidelines and address any minor infractions. Provide a safe and secure environment for all members Communicate with members and a create a high level of customer service. Stocking all retail and promotional items for following shift. Perform daily club inspections, complete assigned cleaning sections. Understand and adhere to company standards, audit daily paperwork, and help resolve any day-to-day customer issues. Audit club inventory and communicate with GM, AM and Shift Lead on recommendations of inventory orders. Staying up to date on all required certifications and training courses. Communicating with, promoting, touring, and assisting prospects and potential members Assisting General Manager and Assistant Manager with club promotions, training, and implementation of any operational strategies Ensuring Facility complies with all state and federal laws and insurance requirements Operating and Assisting applicable members with use of Tanning, hydro, and Total Body Enhancement Equipment and making sure all applicable paperwork and procedures are adhered to. Qualifications: Must be at least 18 years of age or older. HS diploma or equivalent required. Familiar with Excel mission, values, vision, and culture, as well as the Planet Fitness brand and operational requirements Great communication skills with internal and external customers. Must be team oriented, motivated and well organized. Benefits & Perks: Make payday any day by taking advantage of our financial wellness benefit, MyFlexPay Every Team Player receives a FREE Planet Fitness Black Card Membership Our Employee Assistance Program (EAP) gives you free and confidential access to counseling resources PLUS - Paid Time Off (PTO), Paid Parental Leave, and Health Insurance Benefits are offered to all eligible Team Players Other Details: Work Environment: This job operates in a fitness club environment and routinely uses standard office equipment such as computers, photocopiers, fax machines and phones. The noise level in the club environment may be loud on a regular basis. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 25 pounds and occasionally lift and move objects up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Position Type/Expected Hours of Work: This is a full-time OR part-time, non-exempt position. A non-exempt employee is one who is entitled to the minimum wage and/or overtime pay protections of the FLSA. Days and hours of work can be expected to be between 1-40 hours a week. Club hours vary per location. These hours are subject to change at any time dependent on business needs. EEO Statement: Excel Fitness is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruitment, hiring, career advancement, and all other employment practices Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Hotel Front Desk / Guest Services Representative, HYATT PLACE HAMPTON Location: HYATT PLACE HAMPTON Full-Time Job Join Our Team as a Guest Services Representative! Do you love helping people and making their day special? Then we have the perfect job for you! We are looking for a friendly and enthusiastic Guest Services Representative to join our hotel team. What You'll Get To Do: Welcome Guests: Greet every guest with a warm smile and help them check into their rooms. Answer Questions: Be the go-to person for guests who need information about the hotel or local attractions. Solve Problems: Help guests with any issues or requests quickly and efficiently. Assist with Reservations: Help guests book their stay and ensure they have everything they need. Who we are looking for: Great Attitude: Always cheerful and ready to help. Good Communication Skills: Can talk and listen to guests clearly. Problem Solver: Quick thinker who can handle any situation. Team Player: Work well with other team members to provide great service. Professional Appearance: Ensure uniform and personal appearance are clean and professional. Confidentiality: Maintain confidentiality of proprietary information; protect company assets. Why You'll Love It Here: Bonus money for doing a great job Discounts for you, and even your friends and family Training and Development Opportunities 401(k) with company match, Life insurance Generous Paid Time Off Health Coverage: Medical, Dental, Vision. How to Apply: Ready to join a team where PEOPLE are our passion? Apply now at LHGjobs.com and become part of the Landmark Hotel Group family! Hyatt Place Hampton 1905 Coliseum Drive Hampton, VA 23666 Call Us: ************ Landmark Hotel Group is an Equal Opportunity Employer/Affirmative Action Employer. We welcome all qualified applicants regardless of race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identity, or disability status.

Summary/Objective The Front Desk Receptionist is the first point of contact with our patients. The Receptionist will be responsible for greeting and checking in and checking out of patients, answering incoming calls, assisting with scheduling of new patient appointments, answering patient concerns, verifying insurance cards, handling money and processing credit cards, and requisition of supplies. There are additional clerical duties as directed. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · Greet patients in a pleasant and positive manner. · Obtain new patient information to include HIPAA forms. · Scan insurance card (s). · Enter new patient information in computer system. · Update information in the computer system for all established patients with appointments as they present to the front desk. · Schedule follow up appointments. Maintain appointments in computer system. · Answer phones and take messages for nurse staff and physicians. · Check patients out and collect applicable fees (copays, account balances, etc.). Write receipts for all monies received. · Print schedules for the following day. · Advises “ordering receptionist” of office supply needs when low. · Pull and/or prepare patient charts for upcoming appointments when needed. · Maintain reception area in an orderly fashion. · Performs other duties as requested by providers, administrator or supervisor. · Knowledge of general collection procedures and techniques. · Ability to establish priorities, work independently, and proceed with objectives without supervision. · Ability to handle and resolve recurring problems. · Basic understanding of how to use our computer system. · Conscientiousness, patience and flexibility, honesty, and reliability as shown by references and work history. · Must have excellent communication skills to deal with other employees and patients in a professional and positive manner. Competencies Flexibility Communication Proficiency Collaboration Skills Patient Focus Technical Capacity Supervisory Responsibility This role has no supervisory responsibilities. Employee reports directly to FrontOffice Supervisor and Clinical Administrator. Work Environment This job operates in a professional medical office environment within a clinical setting. It also utilizes standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demand s The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is largely a sedentary role. The employee is frequently required to stand, walk, use hands to finger, handle or feel, and reach with hands and arms. This position may require reaching above shoulder height or below the waist or lifting as required to file documents throughout the workday. Perform tasks using simple hand grasping, fine hand manipulation and reach associated with assigned tasks such as paperwork, use of a computer and using general office equipment - fax machines, telephones, copiers and scanners. Must have ability to communicate, through sight, hearing, and speach to perform assigned tasks and maintain proper job safetyconditions. Demonstrate cognitive ability to : Follow directions and routines Work independently with appropriate judgment Exhibit spatial awareness Read words and numbers Concentrate, memorize, and recall dentify logical connections and determine sequence of response Position Type and Expected Hours of Work This is a full-time position. Days and typical hours of work are Monday through Thursday, 7:30 a.m. to 5 p.m. and Friday 7:30 a.m. to 12:45 p.m. Travel No travel is expected for this position within first six months of employment. Travel is possible thereafter to fulfill any workforce shortages at the Practice's other clinical sites. Required Education and Experience High school diploma or GED diploma. Preferred Education and Experience Previous medical receptionist experience preferred. Additional Eligibility Qualifications None required for this position. Work Authorization/Security Clearance Must be authorized to work in the United States of America. Must acknowledge and agree to comply with the Practice's policies including the drug and alcohol policies. Other Duties Please note this job description is representative and not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Dermatology Associates of Virginia is an Equal Employment Opportunity (EEO) employer.

Staunton, VA **Hotel 24 South** has a position for you. We are currently looking for an energetic and outgoing person to join our guest team as a **Front Desk Clerk.** **Benefits Available for Full-Time** * **Health & Wellness Plans** * **401K Matching** * **Generous Personal Leave Plan** * **Travel Discounts** **Overview:** The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures. **Key Duties & Responsibilities:** * Resolve guest complaints, ensuring guest satisfaction. * Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day. * Maintain positive guest relations at all times. * Resolve guest complaints, ensuring guest satisfaction. * Maintain complete knowledge at all times of: a) all hotel features/services, hours of operation. b) all room rates, special packages and promotions. c) daily house count and expected arrivals/departures. d) scheduled daily group activities. * Obtain assigned bank and ensure accuracy of contracted monies. * Keep bank secure at all times. * Answer department telephone within 3 rings, using correct greeting and telephone etiquette. * Process all guest check-ins. * Verify registration card information with the guest. * Obtain back-up information for guest credit/payment method and input into system; collect cash when designated. * Direct Bell Person to escort guest and transport their luggage to the room. * Handle overbooked or walked in guests. * Accept and record wake-up call requests. * Monitor, send and distribute guest faxes. * Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery). * Resolve discrepancies on the room status report with Housekeeping. * Match the bucket check to in-house guest ledger report; report discrepancies to Manager. * Process all check-outs. * Process adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges. **Education and Experience:** * High School Graduate or General Education Degree (GED). * One year previous experience in a similar position in a hotel. * Basic computer skills required. *Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.* Company : Crestline Hotels and Resorts Position : Front Desk Agent Req # : 10324881 Date Posted : November 12, 2024 Location : 24 S. Market Street, Staunton, US, VA, 24401 Job Category : Front Office

Taylor Hospitality has recently acquired Hotel Weyanoke and is currently looking for a Full-Time and Part-Time Front Desk Agents. Taylor Hospitality is an Exceptional Company built by Exceptional Team Members. The Front Desk Agent's primary responsibility is to provide exceptional service to guests, ensuring their needs are met with respect, cheerfulness, and politeness. The front desk agent is the face of the operation, the first impression of the Hotel Weyanoke. To excel in this position, a positive attitude and a commitment to delivering outstanding guest experiences are essential. Previous experience in a fast-paced environment involving guest service is highly desirable. Join our team and showcase your dedication to providing unparalleled hospitality! Compensation: Starting at $12.50 per hour Benefits: Full-time team members receive benefits including health, dental, vision, and life, 401(k), STD, LTD, paid holiday, vacation, personal & sick time, lean management training, and numerous other employee discount benefits through our HR provider LL Roberts. What will be expected of you: Deliver exceptional experiences for our guests By Cheerful, Outgoing, and Happy to our guests...if you are smiling they are smiling! Counting and balancing cash and credit card receipts. Balancing direct bill accounts. Verifying and balancing vouchers. Making adjustments or corrections to accounts as needed. Completing various computer audit reports. Any other duties assigned by Supervisor Must have knowledge and understanding of all front desk associate job requirements. Record messages for the next shift and management, especially guest-related issues and early morning call-outs. Communicate with housekeeping and the front desk about any no-shows, room moves, early check-outs, etc. Balancing of daily postings and revenue in the system. Timely and accurate preparation and distribution of daily reports by email. Expeditious and diplomatic resolution of guest issues. Full knowledge of all emergency procedures (fire, safety, disaster, etc.) Security checks of the entire building are done routinely through the night, including locks and energy efficiency programs. Accurate preparation of VIP, complimentary, house-use rooms, and out-of-order lists. Ensure proper registration of guests and credit procedures are followed. Efficient processing of guaranteed/no-show billings. Adhere to all systems and control procedures. Monitor guest accounts and post charges Reconcile guest charges through the night audit process Register guests and assign them a guest room Make and confirm reservations over the phone and online Answer the phone and operate the telephone switchboard Issue room keys and help guests transport their luggage to their rooms Perform other duties as assigned Additional Information: Kindly, be aware that the job description provided is not an exhaustive account of the activities, duties, or responsibilities entailed for this role. Standard Operating Procedures, Training Checklists, and Departmental Handbooks will be provided to ensure the Team Member is trained in all duties and responsibilities of the position. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Up to Par Management and Taylor Hospitality are Equal Employment Opportunity companies, we are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, religion, sex, national origin, sexual orientation, age, citizenship, marital status, or disability. About: Up to Par Management | Taylor Hospitality Vision is to be an Exceptional Hospitality and Golf Management Company built by Exceptional Team Members who are Delivering on our Purpose to Positively Impact Others.