Front desk associate jobs in Kentucky

MISSION VETERINARY MEDICAL CENTER has an exciting opportunity for a VETERINARY RECEPTIONIST to join us in launching a brand-new DeNovo practice coming soon to Florence, KY! Clinic Hours: This is a Full-Time position (30+ hours/week). Pay Range: $15.00 - $17.00/hour (based on experience) What We're Looking For: A people-person with a passion for customer service Strong communication and multitasking skills A team player who thrives in a fast-paced environment Experience in a veterinary or medical setting is a plus, but not required What We Offer: A dynamic and supportive team environment where collaboration and compassion are valued. Opportunities for growth and advancement within our rapidly expanding practice. Get the work-life balance you deserve with a great schedule Competitive compensation and benefits package, including medical, dental, and vision coverage. 401K plan with company match Job Summary: The Receptionist is the first and last contact that a client will have with the hospital and a key to creating first and lasting impressions. The Receptionist must have exceptional client service and communication skills, computer literacy, ability to handle payment and financial issues, ability to multi-task, a friendly attitude and confidence to deal with stressful situations. The Receptionist will support veterinarians, technicians, veterinary assistants, groomers and kennel staff in daily patient and client care. Responsibilities How you'll make an impact: * Maintain and uphold the Core Values and Mission Statement of MVP. * Greet clients and pets by name with a smile and a positive, solution-oriented attitude. * Answer phones promptly and professionally using a multi-line phone system; answering client inquiries about basic animal care and routine procedures, questions about veterinary services and products, and provide knowledgeable advice about wellness, prevention, and diseases. * Screen and route calls to appropriate staff; take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information. * Schedule appointments and surgeries according hospital scheduling guidelines and make surgery and appointment confirmation calls. * Note in medical records the details discussed during client conservations including the date, time, key points of the discussion and any required information. * Enter accurate charges; explain invoices to show value for care provided, stating all services and products provided before the total; echo doctors' recommendations when checking out clients. * Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper ID for checks. * Verify the eligibility of clients with charge accounts. * Check medical and computer records for accurate client addresses, phone numbers, e-mail addresses and scan appropriate new documents to patient's medical records. * Fill prescriptions refill forms and provide routine administrations instructions to clients. * Advise clients on flea/tick preventative, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, home dental products, and other retail items. Qualifications Required Knowledge, Skills and Abilities: * Demonstrated commitment to MVP core values. * Computer knowledge required- keyboarding and use of communication tools (e-mail/internet). * Working knowledge of veterinary terminology- must be able to pronounce, spell, and know the meaning. * Must have excellent spelling and grammar. * Ability to handle varied and sometimes difficult conditions; will be exposed to highly emotional situations. * Ability to display tact and respect with clients and team members, even when busy or hectic. * Ability to conduct oneself in a confident, calm, and professional manner with clients and staff when situations are stressful and/or focused on individual tasks. * Must feel and express a genuine liking for animals and their owners and for working in an animal care field. We put people first and never compromise on our values. Apply today for immediate consideration! Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Mission Veterinary Partners (MVP) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job DescriptionFront Desk Associate Genesis Health Clubs (Louisville, KY) Part-Time & Full-Time Opportunities Available Pay Range: $11 $14 per hour, depending on shift and additional tasks assigned Genesis Health Clubs is hiring Front Desk Associates to deliver outstanding customer service and ensure smooth day-to-day club operations. Youll be the first point of contact for members and guests, creating a positive and professional experience every time they visit. Key Responsibilities: Greet and check in members & guests with a welcoming attitude Answer phones, manage guest passes, and assist with member inquiries Maintain a clean, organized front desk and stay informed about club amenities Support member retention efforts and contribute to overall club success Respond appropriately to emergencies and follow company procedures What Were Looking For: Friendly, professional demeanor with strong communication skills Availability for evenings, weekends, and holidays CPR certification (or willing to obtain within 60 days) Experience with cash handling and customer service preferred Team player with a strong work ethic and attention to detail Join a high-energy, supportive team and be the face of Genesis Health Clubs. Apply today!

At Capital Plaza Hotel, we believe in creating memorable guest experiences “From Our Family to Yours.” As the first face our guests see, the Front Desk Attendant plays a vital role in making every stay exceptional. If you are welcoming, professional, and passionate about hospitality, we'd love for you to join our team. Compensation and Benefits: $12.00 - $13.00/ per hour. Full-time team members receive benefits including health, dental, vision, and life, 401(k), STD, LTD, paid holiday, vacation, personal & sick time, lean management training, and numerous other employee discount benefits through our HR provider LL Roberts. What You'll Be Doing: As a Front Desk Attendant, you will: Welcome and check in guests with warmth, professionalism, and efficiency Manage reservations, room assignments, and payments using our property management system Provide guests with helpful information about hotel amenities, policies, and the local area Handle guest inquiries, requests, and complaints with positivity and problem-solving skills Collaborate with housekeeping and maintenance teams to ensure seamless service Keep accurate records of room availability, charges, and guest accounts Maintain a clean, organized, and hospitable front desk area Uphold our service promise: delivering exceptional experiences every step of the way What We're Looking For: High school diploma required; hospitality or customer service experience preferred Strong computer skills (Microsoft Word, Excel; hotel reservation systems a plus) Positive personality with great communication and teamwork skills Dependable, detail-oriented, and proactive problem solver Flexible to work 1st shift, 2nd shift, weekends, and holidays Ability to stand for long periods, bend, lift up to 40 lbs, and thrive in a fast-paced environment Why You'll Love Working with Us! Be part of a supportive, people-focused team (we love people-guests and coworkers alike!) Gain hands-on hospitality experience in a respected local hotel Opportunities to grow within Taylor Hospitality's family of properties Competitive pay and team-oriented work environment Ready to be the face of Capital Plaza Hotel? Apply today and bring your positive energy, hospitality spirit, and passion for people to our team. Additional Information: Kindly, be aware that the job description provided is not an exhaustive account of the activities, duties, or responsibilities entailed for this role. Standard Operating Procedures, Training Checklists, and Departmental Handbooks will be provided to ensure the Team Member is trained in all duties and responsibilities of the position. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Up to Par Management and Taylor Hospitality are Equal Employment Opportunity companies, we are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, religion, sex, national origin, sexual orientation, age, citizenship, marital status, or disability. About the Company: Up to Par Management | Taylor Hospitality Vision is to be an Exceptional Hospitality and Golf Management Company built by Exceptional Team Members who are Delivering on our Purpose to Positively Impact Others.

Primary Function: Under the supervision of the Club Director, the Front Desk Attendant is responsible for assuring accurate record keeping of attendance and membership information, and greeting members and the public in a positive manner. Essential Job Responsibilities: Provide individual guidance and establish relationships with members that are conducive to their growth and development. Maintain accurate daily records of membership and attendance information utilizing KidTrax technology. Administer intake of membership application and all other documents relative to membership intake process. Collect pick-up cards from families to ensure the Safe Passage policy is enforced. Answer telephone and greet members and all Club guests in a pleasant and polite manner. Ensure that all visitors and volunteers scan in and are properly identified with ID badges. Allow only authorized Club personnel behind the front desk. Maintain a balanced cash box when applicable. Collect payments for summer camp and other special programs. Maintain a payment log to maintain an accurate accounting of all program fee transactions. Monitor the use of the public address system Collaboration/Relationships: Maintains close contact with Program Coordinator, Education Coordinator, Club Director and other Club staff, volunteers and parents. Work collaboratively with other Program Leaders and Leadership Staff to enhance program development. Actively participate in professional development training. Physical Requirements/Work Environment: We maintain a 15:1 member to staff ratio. Activities are varied and require active engagement during educational and recreational programming, which may include extended periods of walking and standing. Maximum unassisted lift = 50 lbs. Average lift less than 25 lbs. Requires ability to use computer, various standard and specialized software and database systems, keyboard, calculator and typical office machines. Education/Experience Requirement: High School Diploma or GED required. A minimum of 1 year experience in data entry required; minimum 3 years experience preferred. Skills/Knowledge Required: Energetic, forward-thinking and creative individual with high ethical standards. Ability to work with a team. An understanding of the needs and interests of young people. Strong communication skills, both written and verbal. Strong organizational skills. Ability to interact with young people in a positive way, particularly as it relates to behavior issues. Maintain a positive, friendly and cooperative attitude at the worksite. CPR and First Aid certification preferred. Position Details: Part-time employment Hourly Rate: $15.00/hour Great Benefits including Paid PTO and Holidays

Job DescriptionWe are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property's vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience.Compensation: $16 hourly Responsibilities: Answer queries regarding the hotel's services, charges, dining facilities, sports facilities, and travel directions Greet guests and patrons to find out their room needs as well as the reason for their visit and manage the registration process Take reservations over the telephone, through emails and in person, including groups Manage guest check-ins and check-outs appropriately Coordinate with housekeeping and maintenance to address and resolve guest concerns promptly. Qualifications: Physical ability to stand, walk, and lift up to 25 pounds as needed. Availability to work flexible schedules, including weekends and holidays. Strong customer service skills with a guest-focused approach. Experience in hospitality or customer service is preferred but not required. Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint About Company ARK Hospitality's mission is to positively impact the hospitality industry by raising the bar on what relationships, reputation, and returns mean, with a focus on owner results, a strong intentional culture, proven systems, and dedicated talent to achieve optimal outcomes. ARK believes that by prioritizing its employees and fostering a supportive work environment, it benefits owners, investors, and guests, ultimately driving success for all stakeholders.

Job DescriptionWe're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Compensation: $12 hourly Responsibilities: Field customer complaints when necessary Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information Perform regular bookkeeping duties: make sure hotel guest information is current and correct Communicate with housekeeping to make sure guest rooms are ready Answer incoming calls and questions about guests' needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment Qualifications: Has previous experience or working knowledge of Microsoft Office and reservation management systems Comfortable taking telephone calls and mitigating stressful situations Excellent time management skills, organizational skills, customer service skills, and interpersonal skills Must have graduated high school, received a GED or equivalent At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred Must be able to stand on your feet for 8 hours during a typical shift Please only apply if you meet each of these criteria About Company Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation's top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.

Check-in/out hotel guests in a timely manner and professional manner; process all payments according to established procedures. Duties and Responsibilities: Welcome guest in a friendly, prompt and professional manner. Answer phones in a prompt and courteous manner Register guests, issue room keys, provide information on hotel services and room locations Up-sell rooms where possible to maximize hotel revenue Accurately process all cash/credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assigned bank Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up Respond appropriately to guest complaints. Make appropriate service recovery gestures in order to ensure total guest satisfaction Book routinely guest reservations for individuals/groups that are requested either by phone or from within the hotel; process cancellations, revisions and information updates on changes Promote Teamwork and quality service through daily communications with other departments Perform other duties as assigned including guest room tours, concierge services, special guest requests etc. Qualifications and Requirements: High school diploma or equivalent, plus one year front desk/guest service experience preferred. Must speak fluent English. This job requires ability to perform the following: Frequently standing up behind front desk Carrying or lifting items weighing up to 50 pounds Handling objects, projects and computer equipment and use key boards to make reservations Communication skills are utilized a significant amount of time when interacting with guests and employees Reading and writing abilities are used often Basic math skills are used often Will have to work weekends, nights and/or holidays We'll reward all your hard work with a great pay and benefits - including a uniform, great room discount and superb training. Pay: $17.75 hourly Benefits include 401K and wellness and sick time Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us. IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans. Not Applicable to Colorado Applicants

Are you looking to let your hospitality skills shine while you create personable and engaging experiences for guests from all around the world? If so, we might be exactly what you're looking for! General Hotels Corporation has an immediate opening for a Front Desk Agent to join our hotel team! The Front Desk Agent is responsible for providing excellent customer service to guests at our hotel. As a Front Desk Agent, you are the first point of contact for guests and are responsible for ensuring that their stay is comfortable and enjoyable. The Front Desk Agent is responsible for a variety of tasks, including: Greeting guests as they arrive at the hotel Checking guests in and out of the hotel Answering phone calls and responding to emails Assisting guests with any questions or concerns they may have Maintaining accurate records of guest information and room assignments Handling cash and credit card transactions Providing information about hotel amenities and local attractions Ensuring that the front desk area is clean and organized The ideal candidate for this position will possess the following skills: Excellent customer service skills Strong communication skills, both verbal and written Ability to multitask and prioritize tasks effectively Attention to detail and accuracy Ability to work well under pressure Proficiency in using hotel front desk software and equipment Basic math skills Flexibility to work different shifts, including weekends and holidays Benefits include: Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Earned Wage Access (“on-demand pay”) Hotel Room Discounts Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

Job DescriptionDescription: Job Title: Hotel Front Desk Associate We are seeking a friendly and professional Hotel Front Desk Associate to join our team. The ideal candidate will be responsible for providing exceptional customer service to our guests, managing front desk operations, and ensuring a welcoming atmosphere in our hotel. Key Responsibilities: - Greet and check in guests in a friendly and efficient manner - Handle guest inquiries and resolve any issues or complaints promptly - Manage reservations and maintain accurate records in the hotel management system - Process payments and maintain cash handling procedures - Provide information about hotel services, local attractions, and dining options - Assist with administrative tasks as needed, including filing and data entry - Collaborate with housekeeping and maintenance teams to ensure guest satisfaction - Uphold hotel policies and procedures to ensure a safe and secure environment Skills and Qualifications: - High school diploma or equivalent; additional education in hospitality is a plus - Previous experience in a customer service role, preferably in the hospitality industry - Strong communication and interpersonal skills - Proficient in using computer systems and hotel management software - Ability to multitask and work in a fast-paced environment - Excellent problem-solving skills and attention to detail - Flexibility to work various shifts, including weekends and holidays We offer a supportive work environment and opportunities for growth within the company. If you are passionate about providing outstanding service and creating memorable experiences for guests, we encourage you to apply. Requirements:

The Front Office Night Auditor will count and balance cash, credit cards and direct bill accounts. As well as handling closing, balancing and corrections necessary for guest accounts. This position will also provide a high level of customer service ensuring that personalized service is offered to each and every guest. Work Requirements * Responding to guest needs, special requests and complaints and alert appropriate manager as needed * Counting and balancing cash, credit cards and direct bill accounts * Closing, balancing and making necessary corrections to guest accounts * Investigating and analyzing out-of-balance situations and make adjustments or corrections when needed * Complete various audit reports on the computer * Verify room rates are accurate and posts rates to guest accounts * Post room charges and room taxes to guest accounts * Tracks room revenues, occupancy percentages, and other Front Office statistics * May also work as a Front Office Agent or Concierge when necessary * Be aware of all emergency procedures and how to respond in the event of various types of emergencies * Other duties as assigned Qualifications * High School Diploma or GED * 2 years of customer service experience preferably in the hospitality industry * Basic computer and math skills * Professional telephone etiquette and office skills * Excellent oral and written communications skills * Fluency in English with preferred experience in a foreign language * Ability to input and access information in the property management system/computers/point of sales system * Ability to type proficiently * Ability to suggestively sell * Ability to analyze and solve problems Working Conditions * Performing under various temperature conditions * Operating outdoors and indoors * Standing for extended periods * Walking long distances * Under variable noise levels * Around dust and mite hazards * Around fumes and odor hazards * Around chemicals * Required to wear a company-provided uniform when applicable * Working around moving machinery/heavy equipment * Slippery and uneven walking surfaces

Job Description HIRING IMMEDIATELY The Front Desk Associate is responsible for providing exceptional customer service to all guests and ensuring smooth operations at the front desk. This is a fast-paced, individual contributor role that requires strong communication, organization, and multitasking skills. The Front Desk Associate will serve as the first point of contact for guests, providing a welcoming and professional experience. Compensation & Benefits: This is a full-time position with a competitive salary and opportunities for professional growth and advancement within the company. Responsibilities: - Greet and check-in guests, ensuring all necessary information is collected and accurately entered into the system - Handle cash and credit card transactions, balancing the cash drawer daily - Answer phone calls and respond to inquiries in a timely and professional manner - Assist with reservations and cancellations, ensuring accuracy and adherence to hotel policies - Serve as a knowledgeable resource for guests, providing information about the hotel amenities, local attractions, and events - Handle guest complaints and resolve issues promptly and to the satisfaction of the guest - Complete daily administrative tasks, such as filing, data entry, and preparing reports - Keep the front desk area clean and organized at all times - Collaborate with other hotel staff to ensure a seamless guest experience - Other duties as assigned by the Front Office Manager Requirements: - High school diploma or equivalent; college degree in hospitality management preferred - Minimum of 1-2 years of front desk or customer service experience in the hospitality industry - Excellent communication and interpersonal skills - Proficient in Microsoft Office and hotel reservation systems - Ability to work flexible schedules, including evenings, weekends, and holidays - Strong attention to detail and ability to multitask in a fast-paced environment - Must be able to stand for long periods of time and lift up to 25 pounds - Knowledge of local area and attractions preferred EEOC Statement: VP Management is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or any other legally protected category. We are committed to creating an inclusive and diverse workplace for all employees.

At Greater Cincinnati Veterinary Specialists and Urgent Care, we're all about providing the highest level of clinical care for those most critical moments. We believe that every member of our team brings something special to the table, and this shines through in how we love and care for our patients. We're committed to creating a place where pets have access to the highest quality medicine, pets are cared for as if they were our own, and community always comes first. Our commitment to providing exceptional patient care includes a wide range of equipment and services such as ultrasound, CT imaging, video otoscopic services, endoscopy, colonoscopy, and further specialty testing not normally provided at a general veterinary practice. You're here for pets, we're here for you. * Elevate your standard of care through mentorship and working side-by-side with skilled specialists. * Highly specialized care supported by modern equipment and techniques. * Flexible scheduling for work-life balance. * Full benefits - PTO, health/dental/vision/life insurance, 401K, pet care discounts, etc. * Paid parental leave benefits. * Paid CE allowance & professional dues. Learn More About Our Hospital! Check out more here - ****************************** Job Description Job duties include, but are not limited to: Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes. Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases. Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development. Qualifications We're looking for: * Experienced Veterinary Receptionist with a minimum of 1-year veterinary experience preferred * Ability to work late evening shifts, 2pm - 12 midnight * Compassionate and calm team-player. * Highly organized and possess computer skills. * Ability to multi-task. * Strong communication and customer service skills. * Self-starter with the desire to continue to advance your knowledge and skillset. Additional Information We offer our staff: * Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) * Employee Assistance Program * Paid Vacation and Sick Time for ALL Employees * Paid Bereavement Program * Paid Parental Leave Program * Competitive Compensation * Continuing Education Allowance (applies to licensed/registered/certified roles) * Tuition Assistance Program * Access to a CVA/CVT/CVPM Partnership through Penn Foster * Career Development Opportunities * Referral Bonus Program for most positions! * Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc.) Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. * Note - some benefits may only be available to or vary slightly for full time employment status vs part time status. For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit: ***********************************************************

Job DescriptionWe're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Compensation: $13 hourly Responsibilities: General bookkeeping: ensure all hotel guest account information is accurate and up-to-date Connect with the housekeeping department to ensure guest accommodations are ready Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information Handle customer complaints as necessary Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests' needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment Qualifications: Has experience answering telephone calls and troubleshooting stressful situations 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred Excellent time management skills, organizational skills, customer service skills, and interpersonal skills High school diploma, GED, or equivalent Exhibits working knowledge of Microsoft Office and reservation management systems PEP reservation system preferred. Must be able to stand on your feet for 8 hours during a typical shift About Company Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation's top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.

Job DescriptionFront Desk Attendant Position Type: Part Time Five Star Parks & Attractions is the largest privately owned operator of family entertainment centers in the United States, with 28 high-energy destinations across 13 states. Headquartered in Charlotte, North Carolina, the company has grown rapidly from just three locations in 2019 to a national portfolio of award-winning venues, including Scene75, The Track Family Fun Parks, Malibu Jack's, Fun Land, Celebration Station, Craig's Cruisers, and more. Recognized on the 2024 Inc. 5000 list at No. 299 for 1,408 percent three-year growth, Five Star Parks continues to lead the way in innovation, guest experience, and operational excellence in the amusement and hospitality sector. Our venues fuse go-karts, arcades, bowling, VR, thrill rides, and immersive dining into vibrant, high-impact environments that inspire all generations to play, connect, and create unforgettable memories. We are rooted in a company-wide promise of being Safe, Clean, and Fun-demonstrating our uncompromising commitment to guest and team-member well-being, pride in welcoming and immaculate facilities, and a playful, edgy spirit that sets us apart. Internally, we foster a culture of integrity, accountability, inclusiveness, and performance, empowering team members to think boldly, own outcomes, and deliver Five Star moments every day. With the scale of a national platform and the heart of a local host, Five Star Parks is a dynamic workplace where operational excellence, innovation, and fun converge-every day is an opportunity to elevate play. Job Summary: Front Desk Attendants will be the first point of contact for guests, responsible for handling cash transactions, assisting with prize redemptions, and keeping the front desk and redemption areas clean and organized. You'll help ensure every visitor has a safe and enjoyable experience by answering questions, resolving issues, or escalating concerns when needed. This position requires strong communication skills, attention to detail, and a passion for delivering excellent customer service in a fun, fast-paced environment. Key Responsibilities: • Handle money transactions while keeping the front desk area clean and organized • Be comfortable with guest's questions and issues while handling them yourself or escalating to a manager • Assist guests with redeeming their tickets for prizes • Stock and keep redemption area organized • Maintain up to date knowledge of all current cash policies • Communicate daily with team members • Maintain a safety-focused, top customer service attitude at all times Notice of E-Verify Participation: Five Star Parks & Attractions participates in the E-Verify program Five Star Park & Attractions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors. We actively promote diversity and inclusion within our workplace and encourage candidates of all backgrounds to apply. APPLY NOW!

The Hampton Inn Lexington Medical Center is seeking a thoughtful, dynamic and inventive individual to join our Front Office Team. We are seeking a part time Front Desk Agent to work our Night Audit position and to help lead and deliver a quality customer experience in Lexington's Medical Center Hampton Inn.The Front Desk Agent will have the following responsibilities: Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer systems. If you are a master of your craft and would like to be a part of a growing, motivated and results-oriented team that puts people first, apply today! Compensation: $12.00 - $13.00 per hour

Job DescriptionDo you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!Compensation: $12 hourly Responsibilities: Bookkeeping: keep accurate records of all hotel guest account information Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information Take incoming calls, online and in-person room bookings requests, and answer questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requests Communicate with housekeeping to make sure guest rooms are ready Field customer complaints when necessary Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment Qualifications: Must have graduated high school, received a GED or equivalent Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills Has experience answering telephone calls and troubleshooting stressful situations 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred Has previous experience or working knowledge of Microsoft Office and reservation management systems Must be able to stand on your feet for 8 hours during a typical shift Please only apply if you meet each of these criteria About Company Acerca de LaQuinta Inn & Suites Lexington South Fundada en 2005, Rolling Hills Hospitality opera 15 propiedades hoteleras con un enfoque central en superar las expectativas de sus huéspedes. Rolling Hills Hospitality se ha posicionado como una de las principales empresas de desarrollo y gestión hotelera de la región al incorporar altos estándares operativos y lograr una simplicidad que se puede aplicar a cualquier modelo de negocio. A través de nuestros acuerdos de gestión, somos responsables de contratar, capacitar y liderar a más de 300 empleados en todo el Valle de Ohio. Rolling Hills Hospitality actualmente mantiene relaciones honradas con las principales compañías hoteleras del país, incluidas Marriott, Hilton, IHG y Hyatt.

←Back to all jobs at RAINMAKER TEAM LLC Front Desk Attendant - Hampton Inn I-75 Front Desk Clerk - Hampton Inn Lexington, KY Full-Time or Part-Time | Flexible Schedule | Weekends and Holidays Required The Hampton Inn in Lexington, KY is seeking a dependable and professional Front Desk Clerk to join our guest services team. This position is responsible for creating a welcoming experience for every guest from check-in to check-out, handling reservations, and maintaining accurate guest records. The front desk is the heart of the hotel - the right candidate must stay calm under pressure, handle multiple tasks at once, and maintain a friendly, professional attitude at all times. Key Responsibilities: Greet all guests promptly and professionally upon arrival. Check guests in and out efficiently while verifying payment methods and identification. Manage reservations, cancellations, and room assignments using the property management system. Answer phone calls, assist with guest inquiries, and communicate messages accurately. Handle cash, credit card transactions, and daily deposits responsibly. Monitor lobby activity and report any suspicious behavior or maintenance issues. Maintain cleanliness and organization of the front desk, lobby, and work areas. Provide accurate information about hotel amenities, local attractions, and directions. Handle guest complaints calmly and professionally, resolving issues or escalating when necessary. Work cooperatively with housekeeping, maintenance, and management to ensure smooth daily operations. Requirements: Previous hotel front desk or customer service experience preferred but not required. Must be reliable, professional, and able to work independently. Strong communication and problem-solving skills required. Must be able to handle busy or stressful situations while maintaining a positive attitude. Must be available to work weekends and holidays as scheduled. Basic computer skills and familiarity with Microsoft Office or hotel systems preferred. Must maintain a clean, neat, and professional appearance at all times. What We Offer: Competitive hourly pay based on experience Flexible scheduling and supportive management team Opportunity to work with a trusted, well-known brand Advancement opportunities for dedicated team members If you are dependable, organized, and take pride in providing excellent service, we'd love to have you on our team at Hampton Inn Lexington, KY. Please visit our careers page to see more job opportunities.

The Front Office Agent is responsible for maintaining and promoting hospitality by welcoming and checking in guests in a courteous and efficient manner. Essential Job Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Support the Crowne Plaza hallmark and service standards. 2. Responsible for checking guests in and out of hotel. 3. Responsible for making reservations and cancellations. 4. Execute strong customer service abilities and handle customer concerns appropriately. 5. Process and file paperwork accurately. 6. Responsible for answering elevator alarms. 7. Balance Credit cards, room revenue, and occupancies. 8. Prepare reports for departmental heads 9. Perform computer backup. 10. Provide hotel directions to hotel guests. 11. Working knowledge of safety box and check cashing procedures. 12. Able to perform all duties of PBX. 13. Stay up to date on room rates, packages, discounts and how to handle each. 14. All other duties as required. Competencies 1. Excellent written and verbal communication. 2. Strong organizational skills. 3. Strong attention to detail. 4. Strong computer systems skills. 5. Exhibit strong interpersonal skills. 6. Exhibit excellent customer service skills. 7. Demonstrate time management abilities. 8. Detail and multi-task oriented. Education & Experience 1. HS Diploma or equivalent required. 2. Generally 2-5 years of experience in hospitality. 3. Possess computer skills in Word, Excel, and Outlook. 4. Positive and professional attitude at all times. 5. Knowledge of greater Louisville Area. 6. Ability to work with all levels of management. 7. Ability to meet deadlines in fast paced environment Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, calculators, photocopiers, filing cabinets and scanners While performing the duties of this job, the employee is regularly required to talk or hear. Requires finger dexterity to be able to operate office equipment, grasping, writing, standing, walking repetitive motion, hearing visual acuity, and may on occasion have to lift and carry up to 40 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Description Front Desk Agent "Join the Atira Hotels Family and Build a Legacy of Hospitality!" Job Details Job Type: Part-time Pay: $16 per hour Schedule: 8-hour shifts, Monday to Friday, Night shifts, Holidays, and Weekends Job Overview The Front Desk Agent is responsible for providing excellent customer service, managing reservations, and maintaining professional relationships with guests. This role involves various clerical duties and requires prompt and courteous resolution of customer inquiries and issues. Key Responsibilities Reservation Management: Receive and process reservations via phone, fax, and mail. Enter reservations into the computer system and provide additional information. Verify pricing, discounts, and billing information, and notify customers of room features and availability. Maintain reservation files and resolve related problems. Understanding of basic hotel operations, including reservations, guest check-ins and check-outs, and customer service protocols. Customer Service: Check in and out guests efficiently. Process customer payments and post applicable charges. Inform customers of credit holds and conduct customer surveys. Interact with guests regarding their stay, resolving questions, requests, and problems promptly and courteously. Keep customers informed of company policies, procedures, and account statuses. Professional Relations: Maintain the company's professional reputation by providing superior customer service. Assist and support area personnel as needed. Coordinate with the Accounting Department regarding customer credit status. Keep management informed of area activities and significant problems. Effective working relations with company personnel. Safeguard guest information, including but not limited to: Personal information, address, room numbers, credit card numbers, etc. Perform any other tasks/duties as assigned by the manager/ supervisor. Qualifications Education/Certification: High school graduate or equivalent. Experience: Customer service and data entry experience preferred. Skills/Abilities: Excellent communication and public relations skills. Well organized and attentive to detail. Willingness to assist others. Strong typing abilities and proficiency with PC, calculator, and office equipment. Benefits Employee hotel room discount Holiday pay Paid training Professional development assistance WHY YOU'LL LOVE WORKING WITH US: Unleash Your Creativity: We're all about innovation and fresh ideas. Let your imagination run wild! Be Authentically You: Join a team that values diversity and lets you bring your whole self to work every day. Level Up Your Career: Our fast-paced environment is perfect for those who want to advance quickly and seize new opportunities. Feed Your Curiosity: With endless learning and development options, you can always stay one step ahead. Prioritize Your Well-being: Start day one with fantastic benefits because your health and happiness matter to us. If you're still with us, there's only one thing left to do: Apply now and become part of something amazing! Diversity, Equity, Inclusion & Equal Employment Opportunity at Residence Inn Lexington: Residence Inn Lexington is dedicated to creating a workplace that is inclusive, diverse, and fair for everyone. We provide equal employment opportunities to all, regardless of characteristics such as race, color, genetic information, creed, national origin, religion, sex, sexual orientation, gender identity, immigration status, ancestry, age, marital status, veteran status, or disability. Our hiring decisions are based on the needs of the business and the merits of each applicant, including their qualifications, experience, skills, availability, cooperation, and job performance.