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Front desk associate jobs in Manchester, CT

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Front Desk Associate
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Order Entry Specialist
  • Non-profit Mailroom Clerk

    Innovairre Communications

    Front desk associate job in West Springfield Town, MA

    Innovairre - WE HELP PEOPLE WHO HELP PEOPLE We make great things happen for some of the world's most vibrant organizations. We are the worldwide leader in non-profit fundraising. The company serves more than 500 marketing agencies, non-profit organizations, and commercial clients, with 4000+ employees working across five different continents and 28 countries around the world. Our direct marketing services deliver results utilizing our in-house production, design capabilities, data and digital expertise, and fully integrated approach producing timely and cost-efficient direct mail packages for our worldwide clients. Location: 528 Route 13, Milford, NH 03055 See what our Milford New Hampshire employees have to say about our Donation Processing Business! Mailroom Clerk/Donation Processor: Do you like working in a fast-paced, production/office-like environment without the stress of being on your feet!? We currently have multiple openings pat time 1st shift. Work supporting nonprofit organizations in our Milford, NH office. Benefits include paid time off, as well as paid holidays. We currently have the following hours available: Full time (2nd Shift) 4:00pm-12:00am We will train you, no experience needed! Responsibilities: Opens and scans mail that comes in from our nonprofits. Learns and operates a Mail Opening Machine - on the job training! Easy to learn! Reports mail issues and/or equipment problems to your supervisor. Maintains accurate piece count and reports daily to the supervisor. Meets production goals effectively to satisfy the deadlines of our clients while upholding a high level of quality and commitment to Innovairre. EEO Statement We are an equal opportunity employer. We recruit, employ, train, compensate, and promote regardless of race, religion, color, national origin, sex (including pregnancy and gender identity), sexual orientation, transgender status, disability, age, family or marital status, genetic information, military or veteran status, and other protected status as required by applicable law. At our Company, we have a clear vision: to foster and maintain a supportive and cooperative workplace that celebrates uniqueness and advances equity. We pride ourselves on helping people help people, and we know our company runs on the hard work and dedication of our passionate and creative employees. Diversity, Equity, and Inclusion is more than a commitment at our Company--it is in everything that we do. Benefits We are an equal opportunity employer. We recruit, employ, train, compensate, and promote regardless of race, religion, color, national origin, sex (including pregnancy and gender identity), sexual orientation, transgender status, disability, age, family or marital status, genetic information, military or veteran status, and other protected status as required by applicable law. At our Company, we have a clear vision: to foster and maintain a supportive and cooperative workplace that celebrates uniqueness and advances equity. We pride ourselves on helping people help people, and we know our company runs on the hard work and dedication of our passionate and creative employees. Diversity, Equity, and Inclusion is more than a commitment at our Company--it is in everything that we do.
    $31k-38k yearly est. 11d ago
  • Order Entry Specialist

    Young Pharmaceuticals Inc.

    Front desk associate job in Wethersfield, CT

    . The Sales Support Representative will assist the Sales Department by following up with sales representatives, processing sales orders, processing sales leads, and completing returns. This individual will also answer and screen phone calls in a timely manner and will direct calls to the appropriate offices. Responsibilities: - Process sales orders - Process customer returns - Process order updates, coordinate ship dates, and communicate lead times to sales reps with input from production / shipping departments - Answer and screen phone calls Qualifications / Requirements: - 1-2 years sales support, customer service, order entry, administrative assistant, or reception experience required - Intermediate computer skills with working knowledge and experience in Microsoft Office including Excel and Word. QuickBooks experience is a plus. Required Skills / Abilities: - Excellent time-management skills with the ability to prioritize and multitask - Data Entry skills - Attention to detail and ability to adjust to ever-changing protocols - Must be able to work with a minimum amount of supervision - Must be able to work in a fast-paced environment - Ability to communicate effectively - both in written and verbal form - Ability to problem solve - Reliable Transportation
    $41k-50k yearly est. 2d ago
  • Mailroom Clerk -- SANDC5697272

    Compunnel Inc. 4.4company rating

    Front desk associate job in Torrington, CT

    This position will support Charlotte Hungerford Hospital. The primary responsibilities include assessing printer issues, troubleshooting paper jams, resolving printer malfunctions, and delivering toner as needed. The role may also involve installing new printers, which requires the ability to lift up to 50 pounds. The ideal candidate will have prior IT experience, such as IT Help Desk or general technical support. Printer-specific experience is not required but is beneficial. Parking is available onsite. Key Responsibilities: Assess and troubleshoot printer issues Fix paper jams and resolve hardware-related printer malfunctions Deliver toner supplies throughout the facility Install new printers as needed Provide general IT-related support when required Maintain a professional and customer-focused approach Required Skills: Previous IT experience (IT Help Desk or similar technical support) Ability to lift up to 50 lbs Basic troubleshooting and problem-solving skills Ability to work independently and manage assigned tasks Strong communication and customer service skills Education: High school diploma or equivalent
    $31k-36k yearly est. 1d ago
  • Front Desk Agent

    Monarch Place 4.4company rating

    Front desk associate job in Springfield, MA

    Job DescriptionDescription: Guest Service Agent - Sheraton Hotel Join our dynamic team at Sheraton Hotel as a Guest Service Agent, where your friendly demeanor and attention to detail will ensure our guests have a memorable stay. We are committed to providing exceptional service and creating a welcoming environment for all visitors. If you enjoy engaging with people and thrive in a fast-paced hospitality setting, we invite you to apply and become part of our dedicated team. Key Responsibilities: - Perform check-in and check-out procedures in accordance with Marriott standards - Post charges to guest folios accurately and efficiently - Maintain inventory of gift shop items and assist guests with purchases - Enroll guests into the hotel's guest loyalty program to enhance their experience - Receive and handle incoming and external calls professionally - Transfer calls to appropriate departments or personnel - Attend pre-shift meetings to stay informed about hotel updates and special events - Create key packets for group check-ins to ensure smooth arrivals - Explain hotel services, amenities, and features to guests - Perform all other duties as assigned to support hotel operations and guest satisfaction Skills and Qualifications: - Knowledge of hotel policies, procedures, and services, with a general understanding of other departments - Exceptional computer skills, including familiarity with hotel management software - Excellent communication skills in English, both verbal and written - Ability to handle multiple tasks efficiently and remain calm under pressure - Strong interpersonal skills and a professional appearance - Ability to work flexible hours, including evenings, weekends, and holidays At Sheraton Hotel, we foster a culture of teamwork, growth, and excellence. We offer competitive benefits and opportunities for career advancement, ensuring our team members feel valued and motivated. If you are passionate about delivering outstanding guest service and eager to grow within a renowned hospitality brand, we look forward to receiving your application. Requirements:
    $33k-40k yearly est. 20d ago
  • Front Desk Agent

    Arbor Lodging 3.5company rating

    Front desk associate job in Rocky Hill, CT

    Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Front Desk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs. Duties & Responsibilities: Greet and check-in guests in a friendly manner Assist in taking reservations, pre-registrations, and room blocking Assist large groups upon arrival Assist guests in finding dining, shopping, and other "hidden gems" nearby Be the first to handle and resolve guest issues Process payments according to procedure Upsell additional facilities and services Performs all check-out tasks Ensure all cash, checks, and credit card balances at the end of each shift Answer questions and address guest needs and requests Communicate internally with other departments when necessary to resolve a guest concern or request Additional tasks may be assigned at any given time Requirements Qualifications: High school Diploma or equivalent Credit Card handling experience preferred Hotel Front Desk experience preferred Experience with hotel reservations software preferred Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction Positive, upbeat demeanor Excellent written and verbal communication and organizational skills Team-oriented Ability to stand for 8 hours at a time Ability to lift 20 lbs. on occasion Benefits: Competitive salary Annual review with increase potential 401k program with company match Medical, Dental, and Vision insurance available to eligible employees Wellness benefits available to eligible employees Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements). Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Salary Description $16.50
    $32k-38k yearly est. 6d ago
  • Front Desk Agent

    River Link Hotels

    Front desk associate job in Groton, CT

    Hilton Garden Inn Mystic/Groton is hiring for a hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities * Perform all check-in and check-out tasks * Manage online and phone reservations * Inform customers about payment methods and verify their credit card data * Register guests collecting necessary information (like contact details and exact dates of their stay) * Welcome guests upon their arrival and assign rooms * Provide information about our hotel, available rooms, rates and amenities * Respond to clients' complaints in a timely and professional manner * Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs * Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests * Upsell additional facilities and services, when appropriate * Maintain updated records of bookings and payments Skills * Work experience as a Hotel Front Desk Agent, Receptionist or similar role * Experience with hotel reservations software * Understanding of how travel planning websites operate, like Booking and TripAdvisor * Customer service attitude * Excellent communication and organizational skills Nights and weekends required. Part Time position with ability to grow into Full Time.
    $30k-37k yearly est. 53d ago
  • Front Desk Attendant - Windsor Locks

    Spare Time Entertainment 4.0company rating

    Front desk associate job in Windsor Locks, CT

    Job Responsibilities Interact professionally by using Spare Time Service Standards (Code S.E.R.V.E.) Greet guests, determine needs, assign open lanes, and provide start up instructions, as necessary. Answer guest inquiries over the phone and in person; providing accurate information. Inform guests of upcoming promotions, specials, and events. Confidently operate the POS System making accurate transactions while operating lanes, collecting payments, returning change, and printing reports or scores. Issue, record and redeem gift certificates, coupons, etc. ... according to company policy. Balance receipts, count cash, and complete daily shift paperwork. Manage lane inventory and assists with lane turnover tasks. Maintain a sanitary, organized, and presentable area. Communicate with pit crews; operate call buttons, relay information, log calls, check response time. Perform various duties related to vending machines; remove, count, and record vending money, restock items, etc. Perform opening and closing duties as required. Monitor guests for rule violations. Report all company violations to management. Other duties as assigned. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Job Qualifications High school diploma or equivalent preferred. 6+ months previous entertainment center, hospitality, or retail experience. Work Environment The noise level can be loud and may contain lighting effects such as lasers and strobes. This job requires working with large crowds and children. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Able to stand and walk for extended periods of time and able to lift 50 pounds. This position regularly requires long hours and frequent weekend work.
    $26k-34k yearly est. 60d+ ago
  • Front Desk Agent - Homewood Suites by Hilton Southington

    Briad Hotels | The Briad Group

    Front desk associate job in Southington, CT

    Job DescriptionHotel Front Desk Agent Homewood Suites by Hilton Southington, CT First impressions mean everything! What you do the second a guest walks through the doors, sets the expectation for the rest of their stay. As a Front Desk Reception agent, you'll have every opportunity to "make someone's stay", by making their day. As a Front Desk / Reception Agent, you will: Work in fast-paced environment with lots of guest interaction Demonstrate a true desire to satisfy the needs of others Benefits: Advancement Opportunities - We promote from within! Medical (for Full Time Associates) 401(k) Flexible schedules Teammate Assistance Fund Stability Competitive Wages Fun, Energetic Work Environment Keys to Success Customer service experience is required, preferably in a hotel or related field Must have schedule flexibility for both AM/PM shifts, weekends and holidays Must have a high school diploma or equivalent An Accounting background is preferred but not required Attention to detail and the ability to compile facts and figures Ability to lift, pull, and push moderate weight (minimum of 20 lbs); may occasionally require lifting luggage up to 50 pounds Ability to communicate effectively and courteously over the telephone and in person Requires strong command of the English language to include speaking, reading and writing In addition to general office equipment, you will regularly operate Briad systems and software About us. If you can eat there, drink there or sleep there, we can play with it, adding our special brand of flair to the flavor of fun we like to call The Briad Group , one of America's fastest growing hospitality companies. Our mission. Create positive lifelong emotional connections with our teammates and our guests. Our formula for success includes building strong leadership teams. The Briad Group takes pride in training, developing and promoting what it considers the hospitality industry's most talented teammates. Apply today to become a part of the Briad Hotels Family!! We Are An Equal Opportunity Employer - All applicants will receive consideration without discrimination based on sex, marital status, race, color, age, creed, national origin, sexual orientation, military reserve membership, ancestry, religion, height, weight, use of a guide or support animal because of blindness, deafness or physical handicap or the presence of disabilities.
    $30k-37k yearly est. 20d ago
  • Athletics and Recreation Center Front Desk Attendant

    Holyoke Community College

    Front desk associate job in Holyoke, MA

    * Request and verify validated ID's of all Athletic and Recreation Center users. * Log in and out all users of the Athletic and Recreation Center. * Verify all monies in cash drawer at the start and end of shift. * Provide the Manager of Athletics and Recreation with a written Incident Report for any/all irregularities that occur. * Upon request, issue locks to users. * Upon request, issue and log equipment (ie: basketballs, volleyballs, tennis racquets, etc.) to users. * Enforce the Athletic and Recreation Center Clean Shoe Policy. * Sell user day passes, semester passes, academic year passes, upon request. * Files materials such as: Id's, reports, correspondence, and informative materials. * Answers telephone calls and provides routine information concerning hours and services. * Participates in the monitor-on-duty rotation. * Other duties as assigned. Required Qualifications: * High School Diploma is required. * Knowledge of programs, policies, and procedures, and particular maintaining safety is important for this position. Part-Time, Non-Benefited Position: Hours: Up to 18.5 hour/week. Days needed: Thursday's and Friday's 5-9 p.m. Hourly Rate: $15.00/hour.
    $15 hourly 4d ago
  • Front Desk Agent- Weekly Pay!

    NFC Amenity Management 3.8company rating

    Front desk associate job in New Haven, CT

    [For best results, please make sure that your resume is up to date with your current contact information and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.] We are looking for a candidate who works well by themselves and enjoys a fast-paced environment. Making eye contact and being welcoming are essential! We are hiring for part-time shifts. The pay rate is $18.00 per hour. WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S. A typical day at one of our front desks As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls, requests, and package and food deliveries. Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation. Here are just a few other responsibilities you will have throughout your day: You will ensure smooth operations and a positive service experience by effectively communicating with your team members, property management, and residents and guests. Follow property-specific systems to receive and sign for deliveries, ensuring deliveries are delivered to residents efficiently. Facilitate contractor arrivals and departures, as well as visits from realtors, potential home buyers, and renters. Advise and remind residents and guests of any appropriate rules and regulations established by the property management. Follow all property procedures for resident, guest, and vendor access. Promptly answer and complete all resident requests, phone calls, questions, or concerns. Look sharp in your supplied uniform. Enjoy interacting with the residents. Check out our website at nfcam.com and join our Social Networks: ***************************************************** https://www.facebook.com/pg/NFC-Amenity-Management-***********77743/posts/?ref=page_internal ******************************************************* Benefits Weekly Pay! Paid training. A long list of discounts and benefits is available to all employees. Cellphone and other reimbursements for some applicable positions. State-required healthcare benefits are available to qualifying employees in applicable areas. Medical, Dental, and Vision Coverage is available to qualifying employees in applicable areas. Start earning generous paid time off on your first day. Career Development: We have many training courses in our NFC University that you can take to further your career while working with us. Short-term disability income is offered to qualifying employees in applicable areas. We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be legally allowed to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status. At the time of this ad, the pay is $18 per hour. Previously, it has been offered at $18-$21 per hour at other locations for multiple shifts.
    $18-21 hourly 60d+ ago
  • Front Desk Receptionist

    Refocus Management Services 3.4company rating

    Front desk associate job in Meriden, CT

    ****Travel between our Meriden/Bloomfield office is required We are an established multi-specialty Ophthalmology group looking for an experienced ophthalmic technician. Technicians must be compassionate, detail-oriented team players with great people skills and a desire to grow in a friendly practice. As the Ophthalmic Technician your primary job function is to work with the ophthalmologist to provide exceptional patient care by gathering all patient information necessary to complete a proper diagnosis. You will perform the initial patient examinations, ophthalmic testing procedures as well as assist the physician as directed. Your top priority will be to ensure the patient receives the highest level of care as our main goal is to make the patient experience as exemplary as possible. Job Responsibilities: · Interview patients and document ocular and medical histories · Perform preliminary testing ie: visual acuity, pupillary responses, confrontation visual fields, motility, stereopsis, color vision, angle assessment, refractometry and applanation tonometry, automated keratometry and lensometry. · Perform diagnostic testing including automated perimetry, OCT, IOL Master, A-scan and ophthalmic photography, corneal topography, Pentacam. · Assist in minor surgery procedures, laser surgery and crosslinking. · Monitor and facilitate patient flow in the clinic and in the imaging rooms, working collaboratively with other clinical staff. · Administer eye drops as required by the physician. (Certification Required) · EMR scribing and electronic medication refills. · Perform clinical and administrative duties as directed · Provide support to triage department as needed. · Provide support to surgical coordination department as needed. Schedule: M-F 8:30am 5:00pm (sometimes later depending on when the last patient leaves, candidate must be flexible.) Minimum Qualifications: High School Diploma or equivalent required. Preferred Qualifications: Certified Ophthalmic Assistant/Technician/Scribe Certification Special Skills: Ability to work well with others Reliable, punctual and dependable. Excellent communication skills Data entry and typing skills Ability to work in a fast paced environment Exceptional customer service skills Proven experience as an Ophthalmic Technician Knowledge of medical office procedures. We offer an excellent benefit package including a generous PTO program, 401k with a 4% company match, Medical, Dental and Vision insurance, Company paid STD, LTD and Life insurance.
    $35k-43k yearly est. 60d+ ago
  • Front Desk Agent

    Mananto Enterprises LLC The Northampton Hotel

    Front desk associate job in Northampton, MA

    Job Description The historic Hotel Northampton is seeking a friendly, organized, and customer-focused Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service, handling reservations, and ensuring a smooth check-in and check-out process. Your role will be essential in leaving a lasting positive impression and meeting the needs of our diverse clientele. - Provide a warm welcome to guests upon arrival and assist them throughout their stay. Address inquiries, concerns, and special requests with a positive attitude and professionalism. - Efficiently manage the check-in and check-out processes, ensuring accuracy in guest information, room assignments, and billing procedures. - Handle reservation requests via phone, email, and in-person, updating the property management system as needed and ensuring the availability of rooms. - Process payments, handle cash, and maintain accurate financial records, including invoice distribution. - Maintain effective communication with other departments, including housekeeping and maintenance, to ensure guest needs are met promptly. - Offer guests details about the hotel amenities, local attractions, and services to enhance their stay. - Address and resolve guest complaints or issues efficiently, ensuring a satisfactory experience. - Record Keeping: Maintain an organized front desk area, including filing guest information, reports, and other essential documentation. - Adhere to all safety and emergency procedures and policies to ensure the safety and security of all guests and team members. Qualifications - Previous experience in a customer service role, preferably in hospitality or a front desk position. - Proficient in using property management systems, (Fosse and Opera Preferred) and standard office software (Microsoft Office, email applications). - Strong communication and interpersonal skills, with the ability to maintain a positive demeanor in high-pressure situations. - Excellent organizational and multitasking abilities, with attention to detail. - Availability to work flexible hours, including nights, weekends, and holidays. **Education:** - High school diploma or equivalent required; a degree in Hospitality Management or a related field is a plus. **Benefits:** - Competitive salary - Health, dental, and vision insurance - Paid time off and holidays - Employee discounts - Opportunities for career advancement **How to Apply:** Interested candidates should submit their resume and a cover letter. We look forward to welcoming a new Front Desk Agent to our dedicated team! --- The Hotel Northampton and the Fairfield Inn & Suites is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.**
    $32k-39k yearly est. 12d ago
  • Hotel Front Desk Agent

    Innventures Hotel Mgmt Co 3.4company rating

    Front desk associate job in Windsor Locks, CT

    Our Story : If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states. We only have 3 rules at InnVentures. (We can teach you the rest!) Rule #1 - Do everything you can for the customer! Rule #2 - Bring a good attitude to work with you every day and take pride in your work! Rule #3 - Have FUN! WHY WORK AT ONE OF OUR HOTELS? Fun, team-oriented environment Full-time and part-time positions available to meet your needs Great opportunities for growth Community Involvement Discounted hotel stays Recognition and awards Paid time off BENEFITS: We offer eligible employees a number of benefits to enhance their health and well-being: Group insurance, including medical, dental, vision and company-paid life insurance Paid time off including up to 40 hours vacation days, sick/ wellness leave and 7 holidays Company-matched 401(k) plan Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more! Get paid daily with our Daily Pay Program! JOB OVERVIEW - FRONT DESK AGENT Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a Front Desk Agent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions and gain loyal guests by handling all questions, requests and complaints promptly and courteously. A TYPICAL DAY: Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience. Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met. Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest's stay. Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations. Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts. Support the goals of the hotel through teamwork and collaboration with all departments. REQUIREMENTS: Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays. POTENTIAL CAREER PATH: Front Office Supervisor or Sales Coordinator - Front Office Manager or Administrative Assistant InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.
    $29k-33k yearly est. Auto-Apply 60d+ ago
  • Front Desk Receptionist

    Stokes Counseling Services

    Front desk associate job in Ansonia, CT

    As the Front Desk Receptionist, you will be the first point of contact for many of our clients, providers, and community partners. We are looking for someone who is great with people, understands the complexities of mental health, and is a team player. You will understand the need to be patient, and courteous, and deliver superior customer service to each new caller and client who walks into our office. Answering incoming calls to the company and routing as appropriate Scheduling new appointments Assist with collections, including accepting session payments via the phone or in person Completing insurance verifications for Husky/Medicaid clients Manage the waiting room Problem-solve incoming inquiries from clients and providers Light housekeeping so our space is always welcoming Filing, faxing, copying, etc Qualifications Excellent communication and interpersonal skills Must be efficient with strong skills in organization, good problem solving and attention to detail Previous experience as a medical receptionist or in customer service within behavioral health services preferred Strong computer skills, and experience with Google Workspace preferred Understanding of HIPAA regulations and ability to uphold the highest standards Ability to prioritize tasks, exercise sound judgment when needed All other duties as assigned by the supervisor Schedule: 8-hour shift Monday to Thursday - 10:30 am - 7:00 pm & Friday - 8:30 am - 5:00 pm Education: High school or equivalent (Preferred)
    $31k-40k yearly est. Auto-Apply 60d+ ago
  • Medical Front Desk Receptionist

    Fyzical LLC

    Front desk associate job in Bristol, CT

    COMPETITIVE HOURLY RATE; FYZICAL PROVIDES PROVIDE 90% EMPLOYER PAID HEALTH; 100% EMPLOYER PAID DENTAL, VISION, LONG-TERM DISABILITY AND LIFE INSURANCE FOR EVERY ELIGIBLE EMPLOYEE; SUPPLEMENTAL INSURANCE WITH METLIFE; 401K MATCH; PAID TIME OFF & 6 PAID HOLIDAYS; PLUS BONUS OPPORTUNITIES. What's it like to be a part of the FYZICALⓇ team? Game Changing! The opportunities are boundless! We are seeking individuals who want to come to work every day excited about the challenge of pushing themselves and their clients beyond expectations, beyond ‘good enough'. We're a high energy team. We treat clients with dignity and empathy, and we work hard to improve lives through physical therapy. You will feel right at home at FYZICAL, where our state-of-the-art facilities feature advanced cardiovascular, stabilization and strength stimulating technology to provide the greatest impact for accelerated recovery and relief from pain. Our people are our greatest asset - we hire individuals who are professional and enthusiastically embrace advances in research, technology, science and health care. In exchange, our teams enjoy a superb working environment, as well as unique and exciting possibilities for personal and professional growth. If you want to be the best at what you do and be rewarded for it, you have found the right place! ESSENTIAL DUTIES AND RESPONSIBILITIES: Greets and directs clients, sales people and visitors Answers the telephone and either responds to inquiry or directs caller to appropriate personnel Schedules appointments and enters appointment dates and time into computerized scheduler Records when appointments have been filled or canceled Tracks referral sources of patients and conversion of referrals into appointments Registers new clients with the office by collecting and inputting information into system and updating existing client info as needed Contacts client's insurance company for verification of insurance benefits and to understand requirements needed for coverage of physical therapy visits Receives payments for services provided Performs other miscellaneous administrative tasks as directed KEY SKILLS & ATTRIBUTES: Ability to proactively and independently handle complex scheduling to maximize therapists' productivity Experience and comfort with utilizing a variety of computer applications including, but not limited to email, Excel and patient scheduling system Ability to multitask to juggle between incoming phone calls, assisting patients in the lobby and making outgoing phone calls to insurance companies to verify insurance benefits for clients Ability to maintain a calm and friendly demeanor with clients, insurance companies and co-workers FYZICAL, the fastest growing physical therapy company in America, is setting a new benchmark for the highest level of care. With locations across the country, our market is exploding with opportunities. From cutting edge sports medicine and orthopedics, to vestibular and balance retraining, we are the company to accelerate your professional growth. State of the art equipment includes world class ceiling mounted railing system, infrared video goggles, and proprietary wellness exam technology. Our rapid growth is continually creating leadership opportunities. Be a part of changing people's lives for the better. It's time to be excited about your future! We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
    $32k-40k yearly est. Auto-Apply 8d ago
  • Hotel Front Desk Agent - Weekends & Holidays Only

    Heritage Hotel Golf Spa and Conference Center

    Front desk associate job in Southbury, CT

    Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!
    $30k-37k yearly est. 58d ago
  • Front Desk Agent

    Mayflower Inn and Spa

    Front desk associate job in Washington, CT

    Only a two-hour drive from New York City, Mayflower Inn & Spa, Auberge Collection is a luxury country retreat located in the idyllic town of Washington, Connecticut. Set on 58 acres of beautifully landscaped gardens and woodlands, the property defines New England elegance and is renowned as one of the northeast's most lauded luxury hideaways. Boasting 35 guest rooms, the hotel offers exceptional service and gracious attention to guest's personalized needs. Wellness amenities include The Retreat at Mayflower Inn, a 20,000 sq. ft. sanctuary aiming to purify and detoxify through holistic treatments, promote wellbeing, and leave guests feeling relaxed and renewed. The resort also boasts expansive gardens, a tennis court, miles of hiking trails, a standalone two-story private-event space, The Huntress boutique, and two dining venues including The Garden Room for New England-inspired fine dining and the Tap Room, for casual country fare. In honor of the Inn's centennial birthday in fall 2020, acclaimed New York-based interior designer Celerie Kemble oversaw a dramatic redesign encompassing guest rooms and suites, Mayflower's signature restaurant, and the Inn's historic main house, featuring a charming parlor. For more information: auberge.com/mayflower Follow Mayflower Inn & Spa on Facebook and Instagram @MayflowerAuberge Job Description Join our team as a Front Desk Agent, where you'll be the friendly face and welcoming voice that sets the tone for our guests' stay. As the first point of contact, your impeccable customer service skills and attention to detail will create a memorable and positive experience, ensuring our guests feel valued from check-in to check-out. Greet guests upon arrival, facilitate smooth check-in/check-out processes, and provide information about hotel services, amenities, and policies. Handle room reservations, confirm guest details, assign rooms, and communicate any special requests or accommodations to relevant departments. Provide excellent customer service by addressing guest inquiries, concerns, and requests promptly and professionally, creating a positive and welcoming atmosphere. Process payments, verify payment information, and handle financial transactions accurately, including cash handling and coordinating with the accounting department. Serve as a central point of communication, relay messages between guests and other hotel departments, and maintain accurate records of guest interactions and requests. Qualifications 1 year in a similar role Strong interpersonal and communication skills Ability to handle multiple tasks efficiently Familiarity with hotel management systems and basic computer skill Additional Information About Auberge Collection Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge About Friedkin Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports. Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo. The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus. For more information, please visit **************** MFINN2013 LLC is an Equal Opportunity Employer, M/F/D/V. MFINN2013 LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, MFINN2013 LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $30k-37k yearly est. 17d ago
  • Front Bar Receptionist

    Face FoundriÉ

    Front desk associate job in Westfield, MA

    Help create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply! The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceed standards in guest services, phone etiquette and product and service recommendations. As a Front Bar Receptionist you will perform the following critical functions. Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ. Meet or exceed sales goals set by the Salon Manager. Explain, sell, recommend FACE FOUNDRIÉ products. Work with the Salon Manager to notify when supplies are low. Assist in all in-store operational processes. Ensure store standards are adhered to at all times. Accurately follow all company time keeping procedures. Attend mandatory training and team meetings. Follow all safety, sanitation and hygiene procedures before, during and after services to ensure board compliance at all times. Responsible for keeping the store clean and fully stocked at all times. Experience Guest Service Experience (1 year) Sales and Marketing Experience Salon Experience Preferred Current Esthetic Students Preferred Job Type: Full Time, Part Time Availability: Weekday and Weekends, Saturdays and Sundays mandatory Education: High School, or equivalent *Please Note: If you apply to multiple FACE FOUNDRIÉ locations, you may be contacted by different Hiring Managers because each location does their own hiring.
    $31k-40k yearly est. 60d+ ago
  • Front Desk Agent

    Anadi Hotels

    Front desk associate job in Fiskdale, MA

    Job Description We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to guest complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Skills Work experience as a Hotel Front Desk Agent, Receptionist or similar role Experience with hotel reservations software. Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills ' Communication method(s) used: Email Phone In person
    $32k-39k yearly est. 24d ago
  • Front Desk Agent

    La Quinta Inn & Suites

    Front desk associate job in Fiskdale, MA

    Job Description We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to guest complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Skills Work experience as a Hotel Front Desk Agent, Receptionist or similar role Experience with hotel reservations software. Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills ' Communication method(s) used: Email Phone In person
    $32k-39k yearly est. 24d ago

Learn more about front desk associate jobs

How much does a front desk associate earn in Manchester, CT?

The average front desk associate in Manchester, CT earns between $24,000 and $40,000 annually. This compares to the national average front desk associate range of $20,000 to $35,000.

Average front desk associate salary in Manchester, CT

$31,000
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