Front desk associate jobs in Maryland - 1,243 jobs
PART TIME - Front Desk Receptionist
SNI Companies 4.3
Front desk associate job in Reisterstown, MD
The SNI companies are looking for a PART TIME FrontDesk Receptionist. The receptionist position manages the frontdesk as well as performs a variety of administrative and clerical functions. If you are looking for a great company to work for, this opportunity is for you!
***Bilingual proficiency in English and Spanish is strongly preferred***
This position is open for US Citizen & Green Card candidates.
Not open for C2C or referrals.
Compensation: $20-$25 per hour
For immediate consideration, please email your resume top ************************.
Duties and Responsibilities:
Essential Function
Greet and welcome guests and direct visitors to the appropriate person
Notifies company personnel of visitor arrival
Answer, screen, and forward incoming calls
Maintain the internal phone listing
Maintain office security by following safety procedures and controlling access via the receptionist desk (monitor visitor logbook, issue visitor badges, lock and unlock front door)
Receive, sort, and distribute daily mail/deliveries
Act as an assistant to the Finance, Human Resources and Sales Department regarding miscellaneous tasks assigned
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Perform other clerical receptionist duties such as filing, scanning, and faxing
Qualification Requirements:
Education and Work Experience
High school diploma required and 2+ years administrative experience preferred
Proven work experience as a Receptionist, Front Office Representative or similar role
Knowledge and Skills
Proficiency in or knowledge of using a variety of computer software applications, especially Excel and Word
High level of interpersonal skills
Ability to operate most standard office equipment
Attention to detail in composing, typing and proofing materials
Excellent spelling, grammar and written communication skills
Excellent telephone and oral communication skills
Ability to rely on experience, judgement and independent thinking skills to plan, prioritize and accomplish goals
Punctuality and reliable attendance during regularly scheduled office hours
$20-25 hourly 5d ago
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Urgently Hiring Postal Mail Processor -$72.4k average pay
The Postal Service
Front desk associate job in Baltimore, MD
POSTAL MAIL PROCESSOR
NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security.
The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card).
Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail.
The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description.
Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination.
The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
$24.6-39.3 hourly 2d ago
Postal Mail Processor - Hiring Nationwide
Postal Source
Front desk associate job in Baltimore, MD
POSTAL MAIL PROCESSOR
NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security.
The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card).
Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail.
The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description.
Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination.
The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
$24.6-39.3 hourly 2d ago
Urgently Hiring Postal Mail Processor -$72.4k average pay
Postal Jobs Source
Front desk associate job in Baltimore, MD
POSTAL MAIL PROCESSOR
NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security.
The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card).
Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail.
The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description.
Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination.
The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
$24.6-39.3 hourly 2d ago
Receptionist
LHH 4.3
Front desk associate job in Baltimore, MD
Onsite | Baltimore County, MD
Are you a warm, polished, and professional people-person who thrives in a fast-paced, high-touch environment? A top-tier organization in Baltimore County is seeking a Receptionist who will be the face of the company-welcoming high-profile clients and creating a seamless, five-star experience from the moment they walk through the door.
What You'll Do:
Greet and assist clients, guests, and staff with a friendly, professional demeanor
Manage a busy frontdesk with grace and efficiency
Handle incoming calls, emails, and visitor inquiries with discretion and care
Coordinate meeting room schedules and ensure spaces are guest-ready
Support administrative tasks and collaborate with internal teams to ensure smooth daily operations
Go above and beyond to anticipate client needs and deliver exceptional service
What You Bring:
A naturally personable, engaging, and polished presence
2+ years of experience in a frontdesk, hospitality, or client-facing role
Strong communication and organizational skills
Ability to multitask and remain calm under pressure
A proactive mindset and a passion for creating memorable experiences
Perks & Benefits:
Salary: $50,000-$60,000
Comprehensive health, dental, and vision insurance
Generous PTO and paid holidays
401(k) with company match
Wellness programs, employee appreciation events, and more
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance
$50k-60k yearly 5d ago
Fitness Front Desk Attendant
Congressional Country Club 4.3
Front desk associate job in Bethesda, MD
Job Description
Do you enjoy making people feel welcome the moment they walk in?
Are you great at remembering names and building genuine connections?
Do you naturally greet everyone with a smile and positive energy?
If this sounds like you, Congressional Country Club would love to meet you.
We are seeking a Fitness Center Member Services Desk Attendant who serves as the first and last impression of our Fitness Center. This role supports members and teammates, creates a welcoming environment, and helps ensure every Member enjoys an exceptional fitness experience. There may also be opportunities to teach a fitness class in the absence of a Personal Trainer.
Congressional Country Club is built on teamwork, service excellence, and the belief that together, we can achieve more. We are seeking team members who are driven, people-focused, and committed to making a positive impact every day.
Responsibilities:
Greet Members and guests warmly, answer questions, and deliver exceptional service
Serve as a knowledgeable resource for Fitness Center programs, reservations, and events
Perform opening and closing procedures for the facility
Answer phone calls promptly and professionally (within three rings)
Create accurate reservations for personal training, Pilates, and special events
Address Members by name and direct them to the appropriate areas
Support Fitness and Youth Fitness programming as an extension of the department
Assist with marketing and promoting Club events through calls, signage, and mailings
Maintain clear and updated fitness center communications and postings
Re-rack free weights (up to 45 lbs) and help maintain a safe, organized space
Availability to work evenings, weekends, and holidays, including holidays
Weekdays 11:00 AM-8:00 PM and weekends 7:00 AM-5:00 PM or 1:00 PM-5:00 PM
Qualifications:
Passion for fitness and member engagement (required)
Minimum of one year of customer service and/or hospitality experience
Working proficiency in Microsoft Excel, Word, Outlook, and Publisher
Ability to stand and/or sit for extended periods during scheduled shifts
Benefits:
Full-time position
Complimentary meals and parking
Health, Dental, and Vision Insurance (available to full-time and part-time Team Members)
Flexible Spending Account (FSA)
401(k) with employer match
Employee discounts on golf, tennis, and fitness apparel
The Congressional Country Club offers competitive benefits that focus on total well-being and support a healthy work-life balance.
Congressional Country Club is an Equal Opportunity Employer (EOE).
Job Posted by ApplicantPro
$28k-32k yearly est. 6d ago
Front Desk Agent
MCR Hotels
Front desk associate job in Maryland
Hilton Garden Inn Solomons CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE Happy Guests Spotless Cleanliness Product Consistency & Quality Teamwork
Duties and Expectations
1. Happy Guests
Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile.
Name Use: Use the guests' names whenever possible, ensuring they feel properly welcomed.
Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores.
Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency.
Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities.
Events: Awareness and support for all groups and events at the hotel.
Technology: Understanding of relevant technology for each role.
Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting.
2. Spotless Cleanliness
Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized.
Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe.
Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning.
3. Product Consistency & Quality
Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift.
Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication.
Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times.
4. Teamwork
Communication: Communication between Team Members should be clear, honest, and professional.
Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR's guests.
Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace.
SECTION TWO: FrontDesk Agent, Role Specific Duties and Expectations
The core mission of the FrontDesk Agent is to ensure all guests enjoy a friendly arrival and departure experience, while addressing all needs and requests in a timely, efficient and hospitable manner.
Other Duties and Expectations
Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be contacted after check-in to ensure their room is satisfactory and there is nothing else required to make their stay more comfortable.
Rate Schedule: Up-to-date understanding of room rates, promotions.
Incoming Mail: Receive and note all incoming mail as required per the daily shift checklist.
SECTION THREE: Success Metrics
Happy Guests
Management Performance Ratings
Guest Satisfaction Scores/Intent to Return
Spotless Cleanliness
GM/AGM Spot Checks
Leadership Walk-throughs (RVP, etc.)
Guest Ratings/Reviews
Product Consistency & Quality
Checklist Tracking
Management Performance Ratings
Guest Ratings
Teamwork
Management Performance Ratings
SECTION FOUR: Qualifications & Requirements
Qualifications & Requirements:
Experience in a hospitality, service, consumer-facing franchise or related field preferred.
Can-Do Attitude: Must have a positive attitude and willingness to learn.
Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures.
Handle Pace and Pressure: Must work well in stressful, high-pressure situations.
Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.
Communication Skills: Must be able to convey information and ideas clearly.
Hospitality and Guest Service: Must have a desire to serve all guests.
Age Requirement: Must be 18 years of age or older to perform this job.
Schedule and Travel:Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel.
Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock.
Breaks: Clock in/out for breaks at the designated time on your schedule.
Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.
Physical Working Demands & Working Environment:
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to:
Stand or remain in a stationary position for long periods of time (3-4 hours at a time).
Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls.
Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms.
Inspect and visually observe details at close range (within a few feet) and from long range.
Occasionally required to lift packages or general office equipment.
The noise level in the work environment is usually moderate (phone ringing, and heavy communication between co-workers and customers).
Language + Reasoning Skills:
Read, write, understand and communicate with others effectively using the English language.
Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.
$29k-36k yearly est. 10d ago
Front Desk Agent
Fairfield 3.9
Front desk associate job in Aberdeen, MD
Competitive wages based on experience; Talent is Welcomed!
Be...an Innovator, a Motivator, a Leader, a Team Player - Most of all, Be Baywood!
With our
"It's My Pleasure!"
philosophy we have become one of the Nation's fastest growing hotel development & management companies.
Join us as our Hotel Guest Service Agent/FrontDesk at our Fairfield & Suites Aberdeen MD located at 907 Barnett Lane, Aberdeen, MD 21001. (84rms)
Successful Candidate will be able to:
Flexible
Previous hotel FrontDesk experience preferred; however, ability gained through 1+ years related employment (customer service) or on-the-job training may substitute for actual FrontDesk experience.
Marriott/Fosse
Must possess excellent public relations skills and warm and friendly attitude
Summary: Ensures guest satisfaction by providing courteous and efficient service. Responsible for the accurate registration, posting of charges, and check-out of guests. Handles guest questions and concerns as required by management. Adheres to specific Brand Standards as required.
Job Duties
Provides courteous guest service by responding promptly and efficiently to inquiries, requests, complaints, and by accurately processing guest mail and messages.
Coordinates the delivery of guest services by other hotel departments and outside businesses.
Processes all incoming and outgoing reservation and cancellation requests in a timely manner by mail, telephone, in person, and via the franchise system.
Assists guests upon arrival and handles check-in procedures swiftly and accurately, as per brand and Baywood requirements.
Handles check-out procedures swiftly and accurately and assists guests on departure.
Maximizes room revenue and occupancy levels through suggestive selling for upsell potential as well as walk in guests.
Has knowledge of marketing programs applicable to the hotel, local area, and all hotel functions and outlets, and properly presents the programs to guests.
Handles departmental accounting of monies, receipts, guest accounts, and other forms of credit. Operates the department's cash register.
Maintains information and communication sources such as, logbook, franchise directories, checklists, and electronic communication.
Operates PBX (switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, as well as maintains guest and staff privacy and security.
Operates the franchise terminal and performs designated maintenance tasks. Has understanding of in-house computers and monitors computer accuracy to ensure maximum occupancy.
Maintains procedures for credit control and handling of financial transactions.
Maintains procedures for security of monies, guest security and emergency procedures.
Receives departmental-related guest complaints and ensures corrective action is taken. Completes brand specific log and follows brand protocol for guest complaints, including escalation to management if needed, and completed follow up.
Performs other assignments as requested.
Adheres to departmental communication through the effective use of staff meetings, logbooks, and bulletin boards.
Audits all accounts to ensure they balance, to include such accounts as tray and city ledger, reservation deposits, credit card accounts, and room, food & beverage, and banquet charges.
Transfers charges and deposits to master accounts.
Closes necessary accounts at month end.
Prepares final reports of all daily revenue summaries.
Posts all room and tax revenues and late charges.
Ensures all revenues, adjustments, taxes and gratuities are accurately distributed from POS system (at some properties)
Operates and/or understands in-house computer systems.
Maintains positive communication with accounting department.
Follows all company policies and procedures as outlined in Policy Manual.
Is skilled in and responsible for Life Safety Procedures and equipment.
Participates (at some properties) in MOD schedule.
Additional duties may be added at any time at the discretion of management.
Baywood Hotels is an Equal Opportunity employer and a drug-free workplace. M/F/Vets/Disabled
Job Types: Full-time
Benefits:
Dental insurance
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance
Schedule:
8 hour shift
Supplemental Pay:
Signing bonus
Tips
Education:
High school or equivalent (Preferred)
Experience:
Hotel experience: 1 year (Preferred)
Work Location: In person
View all jobs at this company
$31k-38k yearly est. 60d+ ago
Front Desk Agent - PT
Blue Water Hospitality Group, LLC 3.1
Front desk associate job in Ocean City, MD
Blue Water Hospitality is a growing organization that is always looking for enthusiastic team members to join its journey! Since its establishment in 2002, Blue Water has rapidly become a leader in the hospitality industry. We invest, develop, and manage RV resorts, campgrounds, hotels, and attractions. We have a range of accommodations, from cozy campsites to water parks to lavish hotel suites, and we pride ourselves on creating exceptional guest experiences.
If you share our passion for providing memorable guest experiences, we invite you to “Dive into Blue Water” and join our growing team!
INTRODUCTION TO ROLE This is a part time, seasonal position. The FrontDesk Agent is the shining light that sets our guests' experience on the right foot from the moment they arrive. These exceptional guest service providers assist guests through the reservation and check-in process, providing exceptional service, a friendly demeanor, and an attitude of helpfulness throughout the process. These spotlight individuals provide support and assistance to our guests throughout their stay. Going the extra mile for a smile is the norm in this role!
Benefits eligibility:
Full-time roles are eligible for Health benefits, 401K, and property discounts
Seasonal roles are not eligible for health benefits. Eligible for sick time and holiday pay.
WHO WE ARE LOOKING FOR
Must be enthusiastic, upbeat, and energetic
Strong attention to detail
Flexible schedule availability
Ability to work a diverse schedule, including weekends, holidays, and evening hours.
WHAT YOU WILL WORK ON Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
Efficiently and professionally operate all frontdesk and guest service station features, including taking reservations, checking guests in and out from their stay, handling site charges or rental fees with guests, and appropriately addressing issues or concerns.
Use the Blue Water Way to provide impactful guest interaction, from phone handling to face-to-face guest interactions.
Support the concierge department through helpfulness and supportive guest relations, including directing guests, answering questions, or assisting in planning to support their stay at the property.
Follow the daily procedure for opening and closing the guest service center, including ensuring a clean and orderly guest service center and environment.
Follow proper cash handling procedures, including collecting monies, room/site charging, logging the money into the computer program, obtaining and distributing a receipt with the guest's signature, writing information on the daily room charge ledger, and handing the ledger to the FrontDesk and dropping cash at the close of shift.
Ensure the property is clean and orderly and guests are always ready.
Performs other duties as assigned
Provides regular and reliable attendance
WHO YOU WILL WORK WITH The FrontDesk Agent will report to the Front Office Manager or designee. WHAT YOU BRING
High School Diploma or pursuit of a high school diploma, GED Equivalent
1-3 years of the frontdesk, reservations, or customer service-oriented role
Must work well under pressure and in high-stress situations
Must be able to effectively use computers and technologies, including answering the phones, using computers, copiers, fax machines, as well as credit card or cash machines
Excellent communication skills
PHYSICAL REQUIREMENTS The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to talk and listen. This position requires standing for long periods.
The hospitality environment is fast-paced, and at times, you may be required to cover or assist with tasks/job functions outside of the job you were hired for. We require each of our team members to have an All-Hands-On-Deck mindset. This means you may be tasked with other functions and are expected to complete those tasks with the same level of enthusiasm and dedication as you would with your normal job duties.
Blue Water is raising the standard of excellence and innovation in real estate development and hospitality with every entity brought on board.
Blue Water Development Corporation is committed to the principles of equal employment opportunity and to making employment decisions based on merit. We are also committed to complying with all Federal, State, and local laws providing for equal employment opportunities and all laws related to terms and conditions of employment.
$30k-36k yearly est. Auto-Apply 7d ago
Front Desk Reception + Membership Counselor
Crazy 88 Mixed Martial Arts
Front desk associate job in Elkridge, MD
Job Description
IF YOU'RE AN ORGANIZED PEOPLE-PERSON WHO CAN SELL - WE NEED YOU!
Pay - $18/hour + commission (average total compensation = $30 - $40 per hour)
Shifts Available
Saturday Mornings (10AM - 1PM)
Weekday Evenings (4PM - 830PM)
Are you the kind of person who:
• Loves to keep files and admin under control?
• Is great at selling?
• Likes to keep things in order and hates when they are in a mess?
• Takes delight in making customers happy and ensuring their needs are met?
Crazy 88 Mixed Martial Arts has been around for 15+ years. We are a Martial Arts gym that offers fitness and self-defense classes to adults and children. Our goal is to provide a family-friendly atmosphere but one that can provide a professional level of training. We operate 3 locations, and we need motivated individuals who can come in and help us get everything running smoothly and, most importantly, keep it that way in the future.
*******
Do not email or call us. Only applications that are inputted at ******************************** will be considered. THANK YOU FOR READING!
*****
The Job
Watch a short video about the position here….
****************************
There are two parts to the role. As well as keeping us in order, you will be greeting our customers, making them feel at home and comfortable and selling them the services they need.
Sales
You will be responsible for handling new leads. You will need to:
• Determine the needs of each lead and qualify them
• Book all qualified leads into a sales presentation
• Give the sales presentation
• Ensure any no-shows are followed up and another appointment is booked
• Sign up the new customers, and if they don't sign up, find out why not
• Follow up leads who don't show up
You will get a percentage commission for each new member you sign up. This starts at $15 and could be up to $40. We expect you to sign up an average of one new client each day.
You will also be responsible for some product sales and managing stock items.
Reception
You will need to:
• Ensure all visitors (students and prospective students) are made to feel welcome
• Answer and deal with all phone calls including resolving payment, dealing with membership changes, and updating records
• Ensure new students have everything they need and know where they need to go
• Keep all the records and admin is up to date and accurate
• Make sure everything is filed correctly
If this is you, please get in touch.
Apply now!
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Requirements
18+ Years of Age
Benefits
Free Gym Membership
Discounted Equipment
$29k-36k yearly est. 3d ago
Front Desk Security
Cb 4.2
Front desk associate job in Landover, MD
Benefits:
401(k)
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Position Summary: The FrontDesk Security Officer serves as the first point of contact for patients, visitors, and staff while maintaining a safe, calm, and therapeutic environment within the outpatient mental health clinic. This role combines security responsibilities with customer service, emphasizing professionalism, de-escalation, and trauma-informed care. The officer works closely with clinical and administrative staff to ensure safety while supporting patient dignity and confidentiality.
Key Responsibilities:
Security & Safety
Monitor clinic entrance and waiting areas to ensure a safe environment for patients, visitors, and staff.
Control access to the facility by verifying appointments, checking identification when required, and enforcing visitor policies.
Respond promptly and appropriately to security incidents, emergencies, or behavioral escalations.
Utilize de-escalation techniques to manage disruptive or distressed individuals in a calm, respectful manner.
Conduct safety rounds of public areas as assigned.
Follow clinic emergency procedures, including medical emergencies, fire alarms, and evacuation protocols.
Document incidents accurately and submit reports per clinic policy.
FrontDesk & Customer Service
Greet patients and visitors warmly and professionally upon arrival.
Provide directions, basic information, and assistance as needed while maintaining confidentiality.
Support frontdesk staff during high-volume periods or challenging situations.
Maintain a calm, supportive presence in the waiting area.
Collaboration & Compliance
Communicate effectively with staff regarding safety concerns or client needs.
Adhere to HIPAA and all confidentiality requirements.
Follow clinic policies, state regulations, and security best practices.
Participate in required trainings, including trauma-informed care, crisis intervention, and workplace safety.
Required Qualifications:
High school diploma or equivalent.
Valid security guard license or certification (as required by state/local regulations).
Minimum [1-2] years of security or related experience, preferably in healthcare or behavioral health settings.
Knowledge of or willingness to learn de-escalation and crisis intervention techniques.
Strong interpersonal and communication skills.
Ability to remain calm, professional, and nonjudgmental in high-stress situations.
Preferred Qualifications:
Experience in a mental health, healthcare, or social services environment.
Crisis Prevention Intervention (CPI) or similar training.
CPR/First Aid certification.
Bilingual skills (preferred based on clinic population).
Working Conditions and Environment
Maintain a clean, safe, and drug-free working environment
Must pass a criminal background check, drug screening. & TB testing
Always maintain a professional appearance and demeanor
Weekly Schedule: Employment Type: Full time 40hrs weekly, W-2 Employee Weekly Schedule: Monday through Friday, 9:00 AM - 6:00 PM (1-hour mandatory lunch break) Attendance in team meetings as appropriate
Compensation:
This position offers between $17.00-$20.00 hourly based on experience. Physical Requirements: The position requires clear and articulate speech and ability to hear. Required to sit for long periods of time, as well as reading and typing on the computer. Equal Opportunity Employer K&I Healthcare Services is an equal opportunity employer. We value a diverse workforce and an inclusive culture. We encourage applications from all qualified individuals and do not discriminate, and will not tolerate discrimination, on the basis of race, ethnicity, color, religion, sex, pregnancy, gender, gender identity or expression, national origin, sexual orientation, age, national origin or ancestry, genetic information, political affiliation, physical or mental disability, military or veteran status, or any other protected status under federal, state or local law. Our employment decisions are solely made according to qualifications for the positions. Compensation: $17.00 - $20.00 per hour
$17-20 hourly Auto-Apply 20d ago
Receptionist/ Spa Concierge at Luxury Day Spa in Gaithersburg
The Woodhouse Day Spa 3.7
Front desk associate job in Gaithersburg, MD
Want to work at America's BEST day spa? Ready to do what you love? Ready to make a difference and be an important part of our Team? Come join The Woodhouse Day Spa. We are hiring for Full Time and Part Time Spa Concierge. At The Woodhouse Day Spa, we value our team members and strive for excellence with every guest experience.
Share with us your unique talents and professionalism and in return, we will train you in “The Woodhouse Way” providing you with the tools, knowledge, and intention that will help you deliver the best guest experience each and every time. We are a company that recognizes, rewards and celebrates with you along the way-as you excel and grow in your talents, opportunity will follow you.
The Woodhouse Day Spa is the leader in affordable luxury. We are seeking passion filled, enthusiastic individuals driven by intention and guided by excellence to join our team today. Want to be more than just a number --then you should consider joining the Woodhouse Family today!
Our spa concierge... Make the magic happen by providing the ultimate guest experience and invoking guest delight. They are friendly and enjoy providing excellent customer service.
More specifically, our fabulous Spa Concierge:
Provides personal attention and great customer service from the moment the guest walks though the door.
Educates the guest on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities, and helping them to have a seamless experience
Answers the phone with a smile each and every time
Is the brand ambassador, making sure the guest enters a clean, safe place with just the right lighting, music and scent to ensure that memorable experience
Remembers the small things that make The Woodhouse special--the guest's favorite drink, the warm inviting neck wrap, personal details such as birthdays and anniversaries.
Serves as back up for the leadership team, you always make sure things are running smoothly
Is reliable, punctual and responsible
Has a positive attitude, likes to smile and meet new people every day.
Is a Good team player.
Woodhouse Perks include:
Competitive Pay and Incentive programs
Paid vacations for full time employees
Generous discounts and opportunities to enjoy services and products
“The Woodhouse Way” paid training program
Working in a new state of the art facility
The Woodhouse Day Spa is an Equal Opportunity Employer and is a drug free and smoke free workplace. Compensation: $16.00 - $18.00 per hour
Passion Meets Purpose at Woodhouse
At Woodhouse, we provide self-care that lasts. We believe that wellness and luxury should be accessible, and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us. Are you a spa professional looking to make an impact in the wellness of others? Join us at Woodhouse where you'll share your craft in a luxury environment with ample opportunity for growth. About Us: Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85+ locations nationwide, we are the gold standard of neighborhood spas, powered by our commitment to an unparalleled spa experience that focuses on total well-being.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.
$16-18 hourly Auto-Apply 60d+ ago
Front Desk Agent/ Night Auditor
SSC 4.3
Front desk associate job in Bethesda, MD
Job DescriptionDescription:
The Night Auditor provides attentive, courteous service to all guests prior to arrival and throughout their stay, maximizing suite revenue and occupancy. Responsibilities include completing a detailed audit process, handling reservations and inquiries, and reporting any discrepancies to management. This is a part-time position (Saturday, Sunday 11pm-7am.) Must be available for an initial 1-2 weeks of mandatory training during weekdays (Monday through Friday).
Requirements:
Greet and assist all guests with a friendly and professional demeanor.
Complete Night Audit Checklist.
Demonstrate knowledge of the Lodge Emergency Procedures.
Fully understand and be able to operate all relevant aspects of the frontdesk computer system.
Ensure prompt delivery of packages, mail, and messages as needed to guests.
Set up and manage breakfast program, as well as other front office operations.
Be familiar with and follow emergency procedures to ensure guest safety.
Physical & Mental Requirements:
Light work: Lifting up to 20 pounds occasionally.
Must be effective in handling stressful and high-pressure situations.
Excellent problem-solving skills and ability to respond to guest needs efficiently.
Additional Requirements:
This is a part-time position (Saturday, Sunday 11pm-7am.)
Must attend mandatory training and Orientation.
Education & Experience:
High School diploma or equivalent.
Excellent organization and time management skills.
Ability to communicate clearly and effectively.
Knowledge of Microsoft Office Suite, Internet, and Property Management Systems.
Proven experience as a night auditor or in a similar role, preferably in the hospitality industry.
$29k-35k yearly est. 9d ago
Front Desk Receptionist (Full-Time) / Germantown, MD
Allcarefamilymed
Front desk associate job in Germantown, MD
About Closeknit
Closeknit is a growing, patient-centered healthcare organization dedicated to delivering high-quality, accessible primary and immediate care. We pride ourselves on fostering a dynamic and organized work environment where administrative excellence meets clinical expertise. Our teams value collaboration, innovation, integrity, and accountability, and we strive to deliver seamless patient experiences and operational efficiency across all clinical settings. Join a supportive, inclusive workplace that encourages professional growth and continuous learning while maintaining a commitment to compassionate care and exceptional patient outcomes.
Position Summary
The FrontDesk Receptionist will be the first point of contact for patients and visitors, providing excellent customer service and support to ensure a welcoming and efficient experience. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.
Work Schedule & Location Flexibility
The schedule for this position is Monday - Friday 8:00 AM - 4:30 PM.
Work schedules may vary depending on practice location, patient demand, and operational requirements.
Based on business needs, staff may be required to work at multiple clinical locations.
Work hours may include evenings, weekends, and occasional holidays based on patient needs.
Requirements
Key Responsibilities:
Patient Interaction:
Greet patients and visitors warmly, providing a friendly and professional first impression of the facility.
Assist patients with check-in and check-out processes, ensuring all necessary information is collected and processed accurately.
Appointment Scheduling:
Manage appointment scheduling for patients, including booking, rescheduling, and confirming appointments as needed.
Coordinate with clinical staff to ensure efficient patient flow and minimize wait times.
Phone and Communication Management:
Answer incoming phone calls promptly and professionally, addressing inquiries, providing information, and directing calls to appropriate staff members.
Maintain clear and effective communication with patients, healthcare providers, and other staff to facilitate smooth operations.
Administrative Support:
Perform various administrative tasks, including data entry, maintaining patient records, and managing correspondence.
Assist with billing and insurance verification processes as necessary, ensuring accurate information is captured.
Office Organization:
Maintain a clean and organized frontdesk and waiting area, ensuring a pleasant environment for patients and visitors.
Order and manage office supplies as needed, collaborating with the office manager to maintain inventory.
Patient Confidentiality:
Ensure compliance with HIPAA regulations and maintain patient confidentiality at all times.
Handle sensitive information with discretion and professionalism.
Problem Resolution:
Address patient concerns and inquiries with empathy and professionalism, escalating issues to management when necessary.
Work collaboratively with other team members to resolve scheduling conflicts and improve patient experiences.
Qualifications:
High school diploma or equivalent; additional education or certification in healthcare administration or a related field is a plus.
Previous experience in a receptionist or administrative role, preferably in a healthcare setting.
Strong communication and interpersonal skills, with the ability to interact effectively with diverse populations.
Proficient in using office equipment, such as computers, phones, and printers, as well as experience with electronic health record (EHR) systems preferred.
Excellent organizational skills and attention to detail, with the ability to multitask and prioritize tasks effectively.
Preferred Qualifications:
Familiarity with medical terminology and healthcare practices.
Experience with appointment scheduling software and insurance verification processes.
Bilingual (Spanish/English).
Why Join Closeknit
Competitive compensation based on experience and qualifications
Health, dental, and vision insurance
Life insurance
401(k) retirement plan
Paid time off (vacation, holidays, sick leave)
Professional development and continuing education opportunities
Supportive, collaborative, and inclusive work culture
Salary Description $20-$24/hour DOE
$20-24 hourly 6d ago
Front Desk Receptionist
Maris Grove
Front desk associate job in Bethesda, MD
Erickson Senior Living is thrilled to announce the opening of The Grandview, our newest state-of-the-art high-rise community located in Bethesda, MD, later this year. This unique community will provide a vibrant lifestyle for over 1,200 residents.
Join our team as a per diem Communications Specialist (FrontDesk), a crucial role within our community. As the first point of contact for residents, family members, and candidates, you'll set the tone for their experience and ensure a warm and welcoming environment.
What we offer:
A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values
Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options
PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law
401k for all team members 18 and over with a company 3% match
30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices
Growth Opportunities - grow with the company as we open new communities and expand on our existing ones!
Education assistance, certification reimbursement and access to over 6,000 courses through our online learning library, designed to enhance your current skills and build new ones
Compensation: $17.65-$21.00/hour, commensurate with experience
How you will make an impact:
Greet and direct our residents, visitors, and staff, handle questions and concerns efficiently
Receive emergency calls from residents and staff and dispatch appropriate personnel; page on-call physicians as needed in an accurate and calm manner
Monitor all emergency pull cords for Independent Living residents
Track status of resident involved in a situation, i.e. transported to a hospital, etc.
Manage resident's list, alphabetically and by resident apartment
Assist with maintaining accurate census information, hospitalizations, deaths, etc., and keeping an accurate list of residents who are away and returning
Responsible for logging all resident packages and notifying residents of a package pick-up via notice, assuring all mail is dispatched through U.S. Mail at the end of each day, sort and distributes all inter-office mail
What you will need:
Receptionist experience required
Excellent verbal skills
Ability to multi-task
Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description.
The Grandview is a vibrant continuing care retirement community located on 33 acres in the heart of North Bethesda, Maryland. We're part of a growing national network of communities managed by Erickson Senior Living, one of the country's largest and most respected providers of senior living and health care. The Grandview helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.
Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.
$17.7-21 hourly Auto-Apply 34d ago
Hotel Indigo Baltimore - Front Desk Agent
Huntremotely
Front desk associate job in Baltimore, MD
What you will be doing
Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
Promptly, accurately and efficiently know how and where to post all charges.
Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
Review any reservations with special requests and work to block rooms accordingly.
Have knowledge of hotel rates, discounts and how to handle each.
Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.
$29k-36k yearly est. 1d ago
Front Desk Agent- Weekly Pay!
NFC Amenity Management 3.8
Front desk associate job in Baltimore, MD
[For best results, please make sure that your resume is up to date with your current contact information; and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.]
We are looking for a candidate who works well independently and thrives in a fast-paced environment. Making eye contact and being welcoming are a must! The pay for this position is $16.50 per hour. We are interviewing for part-time shifts.
A typical day at one of our frontdesks
As an NFC Amenity FrontDeskAssociate, you get to work at some of the most exclusive addresses in the area. You are the first person residents (and their guests) interact with when they come home. Our FrontDeskAssociates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls/requests and package/food deliveries.
Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation.
Here are just a few other responsibilities you will have throughout your day:
You will ensure smooth operations and service by effectively communicating with your team members, property management, and residents/guests.
Follow property-specific systems to receive and sign for deliveries, ensuring efficient delivery to residents.
Facilitate contractor arrivals and departures and realtor/potential homebuyer/renter visits.
Advise and remind residents and guests of any appropriate rules and regulations established by the property management.
Follow all property procedures for resident, guest, and vendor access.
Promptly answer and complete all resident requests, phone calls, questions, or concerns.
Look sharp in your supplied uniform.
Enjoy interacting with the residents.
These are the qualities and attributes we're looking for in this position-
FrontDesk Experience
Hospitality
Outgoing Personality
Teamwork
Ability To Multitask
Flexibility
Detail-Oriented
Proactive
Check out our website at nfcam.com and join our Social Networks:
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https://www.facebook.com/pg/NFC-Amenity-Management-***********77743/posts/?ref=page_internal
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Benefits
Weekly Pay!
Paid training.
A long list of discounts and benefits is available to all employees.
Cellphone and other reimbursements are available for some applicable positions.
State-required healthcare benefits are available to qualifying employees in applicable areas.
Medical, Dental, and Vision Coverage are available to qualifying employees in applicable areas.
Start earning generous paid time off on your first day.
Career Development: We have many training courses at our NFC University that you can take to further your career while working with us.
Short-Term Disability Income is offered to qualifying employees in applicable areas.
We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be legally allowed to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status.
At the time of this ad, the position pays $16.50 per hour. Historically it pays $16 to $17 per hour between multiple locations and shifts.
$16-17 hourly 60d+ ago
Front Desk Receptionist
Portera Rehabilitation
Front desk associate job in Whitehaven, MD
Job Description
Greet and attend to patients in person and over the phone.
Professionally assist doctors, staff, visitors, and patients.
Maintain business inventory such as checking supplies, scheduling equipment, and maintenance repairs.
Answer all phone calls in a professional and courteous manner.
Perform all duties within HIPAA regulations.
Maintain confidentiality of all doctor, staff, and patient information.
Schedule appointments between doctors and patients.
Liaise between medical departments with discretion and professionalism
Adhere to policy and procedures during all activaties.
Assist with admissions/treatment as per agreed protocols.
Ensure that stock levels are adequate and orders are made timeously.
Communicate medical results to patients under clinical supervision.
Complete accurate documentation of patient visits.
2 years of experience at a healthcare facility in a medical receptionist role.
Working knowledge of medical terminology, HIPAA regulations, ICD, and CPT coding.
Innovative thinker with strong conceptual and problem-solving skills.
Attention to detail with the ability to multi-task.
Strong organizational, administrative, and planning skills.
Ability to work under pressure and react effectively to emergency situations.
Ability to use discretion while working with sensitive information.
Excellent documentation and communication skills.
Passionate about healthcare excellence.
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$27k-35k yearly est. 14d ago
Hotel Front Desk Agent
Innventures Hotel Mgmt Co 3.4
Front desk associate job in Glen Burnie, MD
Our Story :
If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states.
We only have 3 rules at InnVentures. (We can teach you the rest!)
Rule #1 - Do everything you can for the customer!
Rule #2 - Bring a good attitude to work with you every day and take pride in your work!
Rule #3 - Have FUN!
WHY WORK AT ONE OF OUR HOTELS?
Fun, team-oriented environment
Full-time and part-time positions available to meet your needs
Great opportunities for growth
Community Involvement
Discounted hotel stays
Recognition and awards
Paid time off
BENEFITS:
We offer eligible employees a number of benefits to enhance their health and well-being:
Group insurance, including medical, dental, vision and company-paid life insurance
Paid time off including up to 40 hours vacation days, sick/ wellness leave and 7 holidays
Company-matched 401(k) plan
Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!
Get paid daily with our Daily Pay Program!
JOB OVERVIEW - FRONTDESK AGENT
Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a FrontDesk Agent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions and gain loyal guests by handling all questions, requests and complaints promptly and courteously.
A TYPICAL DAY:
Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience.
Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met.
Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest's stay.
Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations.
Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts.
Support the goals of the hotel through teamwork and collaboration with all departments.
REQUIREMENTS:
Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays.
POTENTIAL CAREER PATH:
Front Office Supervisor or Sales Coordinator - Front Office Manager or Administrative Assistant
InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.
$28k-34k yearly est. Auto-Apply 60d+ ago
Front Desk/Receptionist
Healthy Mind Foundation Limited
Front desk associate job in Baltimore, MD
Job DescriptionHealthy mind foundation is a reputable outpatient mental health clinic dedicated to providing compassionate care and support to individuals seeking mental health services. Our team of professionals is committed to creating a welcoming and healing environment for our clients. We are currently seeking a FrontDesk/Receptionist to join our team and play a crucial role in facilitating a positive experience for both clients and staff.
Responsibilities:
As the FrontDesk/Receptionist at Healthy Mind Foundation, you will be the first point of contact for our clinic and play an integral role in ensuring smooth operations and exceptional customer service. Your responsibilities will include:
Greeting clients, visitors, and staff with a warm and friendly demeanor.
Managing the reception area, maintaining a professional and organized appearance.
Answering and directing incoming calls to the appropriate departments or individuals.
Scheduling appointments and managing the appointment calendar using electronic systems.
Registering new clients, verifying insurance information, and obtaining necessary documentation.
Collecting co-payments, handling payments, and issuing receipts accurately.
Assisting clients with filling out intake forms and providing them with necessary information.
Coordinating with clinical staff to ensure a seamless flow of appointments and services.
Maintaining confidentiality of sensitive client information and adhering to HIPAA regulations.
Keeping track of office supplies and placing orders as needed.
Assisting with administrative tasks such as filing, data entry, and documentation.
Qualifications:
High school diploma or equivalent required; associate's degree or higher preferred.
Previous experience in a frontdesk or receptionist role, preferably in a healthcare or mental health setting.
Excellent interpersonal and communication skills, both in person and over the phone.
Strong organizational skills and attention to detail.
Proficiency in using electronic scheduling and documentation systems.
Ability to handle confidential information with discretion and professionalism.
Empathy, patience, and a genuine desire to support individuals seeking mental health services.
Ability to multitask, prioritize tasks, and handle stressful situations calmly.
Familiarity with HIPAA regulations and compliance in a healthcare setting.
Benefits:
Competitive compensation package
Professional development opportunities
Supportive and collaborative work environment
Meaningful work contributing to mental health and well-being
Application Process:
If you are enthusiastic about contributing to a positive and caring environment that supports individuals on their mental health journey, we encourage you to apply. Please submit your resume and a cover letter highlighting your relevant experience and why you are interested in this role.
Join our dedicated team and make a meaningful impact on the lives of our clients as a FrontDesk/Receptionist at Healthy Mind Foundation