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Front desk associate jobs in Mesa, AZ

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Front Desk Associate
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  • Mailroom Clerk

    Bcforward 4.7company rating

    Front desk associate job in Phoenix, AZ

    Document Processing We view opening our mail from taxpayers one of the most important responsibilities we have to the State of Arizona people. We need individuals that are detail oriented, expedient opening and sorting of mail for all incoming documents and payments. It is like Christmas Day every day and we need people to open and care for these gifts. Responsibilities: • Open, sort, and prepare multiple tax documents and payments for the next steps in returns processing. Ability to: • Process a high volume of forms while meeting and/or exceeding production goals • Handle fast paced environment • Flexible, adaptable, and punctual • Prioritize work load and work independently • Frequently lift a maximum of 35 pounds and push/pull carts weighing 50 pounds • Understanding the concept of sorting and grouping like tax documents for ease in processing • Apply rules, regulations, and procedures on a general workday as well as varying situations • Operating office machines and equipment including operating a personal computer (PC) • Possible mandated OT a few Saturdays in April, May and June
    $25k-30k yearly est. 2d ago
  • Front Desk

    Ultimate Staffing 3.6company rating

    Front desk associate job in Phoenix, AZ

    A well-known and reputable commercial property management company is seeking a front desk administrative person for their Phoenix office location. This person will be responsible for greeting visitors, answering phones, delivering high-end customer service, booking conference rooms, ordering snacks/drinks for the office, and monitoring work orders. Previous administrative experience, a bubbly personality and professional demeanor, ability to communicate effectively with all levels of clientele, and computer proficiency with MS Office are highly desired. Excellent culture and opportunity to grow. Schedule: M-F, 8am-5pm Pay $26-30 per hour DOE All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
    $26-30 hourly 2d ago
  • Front Desk Agent

    Westgate Resorts

    Front desk associate job in Mesa, AZ

    Pay rate: $17 / hour - Use our Daily Pay benefit and get access to your pay as you need it. **Must be available to work any shifts assigned, including evenings and overnights.** Discover an extraordinary oasis nestled amidst the breathtaking Sonoran Desert landscape at Westgate Painted Mountain Golf Resort. Situated alongside an immaculate 18-hole championship golf course, our resort invites you to bask in the warmth of the sun while marveling at the stunning vistas of Mesa, Arizona's third-largest city. As a valued member of the Westgate Painted Mountain team, you will play a pivotal role in crafting unforgettable guest experiences at our illustrious resort. There are no do-overs with vacations. As the Front Desk Agent, you will anticipate the needs of our guests and exceed their expectations at every opportunity. You understand that every check-in is the first impression, and every check-out is a chance to leave a lasting positive impression. As the Front Desk Agent with Westgate Resorts, you will be part of an award-winning brand! Job Description As a Front Desk Agent, you will efficiently check guests into and out of the resort by performing the following duties, in addition to offering impeccable customer service. Greets, registers, and assigns rooms to guests, issuing room keys Keeps records of room availability and guests' accounts. Computes bills, collects payments, and makes changes for guests. Ability to listen to and find solutions for guests' challenges To perform this job successfully, you must have excellent communication skills and be able to read, write and speak English fluently. Additionally, the person must possess and adhere to the following core values: Integrity Passion Work Ethic Qualifications Must be able to work full-time, flexible schedule, weekends and holidays. Must be able to lift up to 15lbs. Must be able to stand for long periods of time. High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Strong written and verbal communications skills with the ability to interact with all levels of team members and guests in an attentive and service-oriented manner Excellent customer service skills Westgate Resorts is a Smoke and Tobacco-Free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate Required to pass a background check, drug test, and prove eligibility to work in the United States Additional Information Why Westgate? Comprehensive health benefits - medical, dental and vision Paid Time Off (PTO) - vacation, sick, and personal Paid Holidays 401K with generous company match Get access to your pay as you need it with our Daily Pay benefit Family benefits including pregnancy, and parental leave and adoption assistance Wellness Programs Flexible Spending Accounts Tuition Assistance Military Leave Employee Assistance Program (EAP) Life, Disability, Accident, Critical Illness & Hospital Insurance Pet Insurance Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) Advancement & development opportunities Community Involvement Programs Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying. This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.
    $17 hourly 1d ago
  • Front Desk Receptionist

    Serenity Mental Health Centers 3.7company rating

    Front desk associate job in Phoenix, AZ

    💼 Receptionist 🕒 Schedule: 3 Days/Week | 13-Hour Shifts ✨ About the Role As a Receptionist (Patient Experience Coordinator), you'll be the first point of contact for our patients - the person who sets the tone and makes people feel at ease. This role is perfect for someone with strong customer service skills who wants to do work that matters. No healthcare experience? No problem. If you've worked in hospitality, retail, or any fast-paced service role, you already have the foundation - we'll teach you the rest. 🧩 What You'll Do Greet every patient with warmth and professionalism Manage check-in/check-out, verify info, and assist with forms Answer phones and emails with clarity, kindness, and accuracy Schedule and confirm appointments Keep front desk area clean, calm, and welcoming Use digital tools and office systems efficiently Support teammates and adapt as needs shift 🧠 What You Bring A people-first attitude with great communication skills Ability to multitask and stay calm under pressure Comfort using email, calendars, and scheduling systems A willingness to learn healthcare protocols and privacy practices 1+ year of customer-facing experience (retail, hospitality, etc.) High School Diploma or GED 🌱 Why You'll Love Working Here Purpose-Driven Work: Help people on their mental health journey Time Off That Matters: 10 PTO days (15 after year 1) + 10 paid holidays Great Benefits: 90% covered health, dental & vision insurance Future-Focused: 401k + internal growth opportunities Referral Bonuses: Get rewarded for bringing great people into the team 🌟 About Serenity At Serenity Healthcare, we believe in redefining mental wellness. Using innovative technology and evidence-based care, we help patients who haven't found success with traditional treatments. Our mission is to help people take back their lives - and we're looking for team members who care deeply about making that happen.
    $30k-35k yearly est. Auto-Apply 10d ago
  • Front Desk Agent

    Diamond Resorts 4.4company rating

    Front desk associate job in Scottsdale, AZ

    DIAMOND RESORTS™ OFFERS: Competitive Compensation Outstanding Benefits (Medical, Dental, 401K w/ Company Matching) Resort Privilege Program (eligibility for travel discounts) Industry Leading Training Program Real Opportunities for Growth! Job Description JOB SUMMARY The Front Desk Agent is responsible for providing the highest level of guest satisfaction to members, owners and guests to ensure the continuous delivery of hospitality, professionalism, and consistency. The Front Desk Agent checks in and check outs guests, makes room reservations, and performs Front Desk related functions. ESSENTIAL JOB FUNCTIONS Ensure proper standards of hospitality are provided to all members, owners, and guests on property and/or via telephone. Ensure all pending arrival information is accurate (i.e. check rates and prepare upcoming arrival packets with necessary materials and information). Check in/check out arriving/departing members, owners, and guests, makes room reservations, and performs Front Desk related functions. Follow through on member, owner, and guest requests and/or concerns in a timely manner. Verify member, owner, and guest information (i.e. for additional keys, telephone calls, and packages). Compute billing charges, collect payments and provide change. Post charges as received through other departments (i.e. fitness center, housekeeping, logo shop, and laundry). Answer the telephone with proper etiquette and transfer calls accordingly. Communicate with all internal departments including PBX, housekeeping, engineering, and security. Complete Front Desk Agent checklist daily. Reconcile end of the day shift report. Maintain necessary hard copies of paperwork of all daily operations and file. Complete special projects, stocking, list items to be ordered, and daily bucket checks. Qualifications EDUCATION High School Diploma or equivalent. Additional Information Apply Today! ****************************************************************************************************************
    $28k-33k yearly est. 60d+ ago
  • Front Desk Agent at Citterio USA

    Joe Disabella

    Front desk associate job in Tempe, AZ

    Job Description Citterio Usa in Tempe, AZ is looking for one front desk agent to join our team. We are located on 2000 East Rio Salado Parkway. Our ideal candidate is attentive, ambitious, and hard-working. Responsibilities Greet and welcome guests in a friendly and professional manner Answer and screen phone calls Organize and schedule meetings as needed Maintaining office cleanliness and organization of resources Qualifications Proven experience working as a front desk agent or similar position Knowledge of spreadsheets and word processing documents Excellent customer service skills and courteous phone manner Time-management and organizational skills We are looking forward to hearing from you.
    $26k-33k yearly est. 23d ago
  • Front Desk Agent

    Marana 3 LLC

    Front desk associate job in Tempe, AZ

    Job Description We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Responsibilities: Register and assign rooms to guests Confirm phone and online reservations Respond to guest needs, requests, and complaints Collect payment from departing guests Keep records of occupied rooms and guests Communicate pertinent guest information to designated departments Qualifications: Previous experience in customer service, front desk service, or other related fields Ability to build rapport with guests Strong organizational skills Excellent written and verbal communication skills
    $26k-33k yearly est. 12d ago
  • PT - Front Desk Agent - Westin Tempe

    Crescent Careers

    Front desk associate job in Tempe, AZ

    The Westin Tempe is looking for a PT - Front Desk Agent to join our amazing Front Office Team! **Hours/Shifts - AM/PM availability - including weekends and holidays** **Summary of Benefits** Team Member and Family Room Discounts for both Crescent Hotels and Resort and Marriott Hotels Flexible Schedules Career Growth & Development Insurance Benefit Available for both Full Time and Part Time Team Members 401k Plan and Company Match Program Vacation Pay / Sick Pay - Full Time and Part Time Team Members Holiday Pay - Full Time Team Members Amazing Recognition Programs/Giving Back - Community Outreach Tuition Reimbursement At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. Front Desk Agent takes part in servicing our guests around our beautiful Hotel and you'll be part of a great team of helpful people who are passionate about delivering exceptional service. This task is to be handled in a friendly, courteous, timely, and professional manner resulting in an extremely high level of guest satisfaction. A Front Desk Agent is responsible for greeting and registering guests, providing prompt and courteous service, and checking guests out at the end of their stay - all while striving to deliver outstanding guest experience. REQUIRED SKILLS AND ABILITIES: Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co-workers with their job duties and be a team player. Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Ability to stand and move throughout front office and continuously perform essential job functions. Ability to access and accurately input information using a moderately complex computer system. Ability to observe and detect signs of emergency situations. Ability to establish and maintain effective working relationships with associates, customers and patrons. PERFORMANCE STANDARDS Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.
    $26k-33k yearly est. 13d ago
  • Front Desk Agent Overnight (Night Auditor)

    Reliance Hotel Group

    Front desk associate job in Tempe, AZ

    What's the job? As a Front Desk Agent Overnight / Night Auditor - you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location. In addition, you will be responsible for ensuring that end of day procedures are executed to start the next business day. Your day-to-day Be the warm welcome that kicks off a memorable guest experience Acknowledge loyalty program members by status and returning guests, in person, on the phone, or via online chat Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay Handle cash and credit transactions Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns Be a trusted contact for all guests. Help them with anything from billing issues to local knowledge, and loop in hotel management when necessary Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed Take pride in your appearance and hotel as a brand ambassador Always know what events and activities are on the day's schedule Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service Balance and audit for accuracy room revenue, food and beverage revenue, cashier's reports, and guest and house accounts; assisting the preparation of all reports relavent to daily revenues Transmit credit card batches Complete and transmit daily management and accounting reports with supporting documents May assist with other duties as assigned
    $26k-33k yearly est. 60d+ ago
  • Front Desk Agent

    Marana 3

    Front desk associate job in Tempe, AZ

    We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Responsibilities: Register and assign rooms to guests Confirm phone and online reservations Respond to guest needs, requests, and complaints Collect payment from departing guests Keep records of occupied rooms and guests Communicate pertinent guest information to designated departments Qualifications: Previous experience in customer service, front desk service, or other related fields Ability to build rapport with guests Strong organizational skills Excellent written and verbal communication skills We're Leaving the Light On for our next Team Member! Is that you? Our Lightkeeper Service Culture Our Lightkeeper culture is the heartbeat of our operations, shaping every interaction across our team. Our commitment to a Heart For Service means putting others first and going the extra mile to support and uplift those around us. We believe in Care by finding opportunities to make others' days brighter through thoughtful gestures, both big and small. Respect is a cornerstone of our culture; we celebrate the diversity in every individual and uphold the dignity of each person we encounter. We take pride in Owning the Experience, embracing our roles to deliver outstanding service and resolve any conflicts with understanding and empathy. By embodying these four pillars, Lightkeeper not only defines who we are but also sets us apart from the competition.
    $26k-33k yearly est. Auto-Apply 60d+ ago
  • Front Desk Agent - Rise Uptown Hotel

    Huntremotely

    Front desk associate job in Phoenix, AZ

    What you will be doing Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. Promptly, accurately and efficiently know how and where to post all charges. Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often. Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly. Review any reservations with special requests and work to block rooms accordingly. Have knowledge of hotel rates, discounts and how to handle each. Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.
    $27k-33k yearly est. 2d ago
  • Front Desk Agent

    Sitio de Experiencia de Candidatos

    Front desk associate job in Phoenix, AZ

    Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $27k-33k yearly est. Auto-Apply 20d ago
  • Front Desk Agent

    Gurneys Inn Resort & Spa LLC 4.0company rating

    Front desk associate job in Paradise Valley, AZ

    This position contributes to Sanctuary success by greeting and registering guests, provide prompt and courteous service, and close out guest accounts upon completion of stay to exceed our superior standards. JOB FUNCTIONS Note: the following duties and responsibilities are not all-inclusive. * Greet guests immediately with a friendly and sincere welcome using a clear and positive voice. * Listen carefully to requests to ensure understanding; respond with appropriate action and provide accurate information such as outlet hours and local attractions. * Complete registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. * Make appropriate selection of rooms based on guest needs. * Prepare reports daily and distributes to all necessary departments. * Run back-up reports and keep all reports up to date. * Provide room keys and/or special packages as appropriate. * Create new reservations and make changes to existing reservations as needed. * Communicate with other departments on guest requests to ensure all guest needs are met. * Verify and imprint credit cards for authorization using electronic acceptance methods. * Handle cash, make change and balance an assigned house bank. Accept and record vouchers, traveler's checks, and other forms of payment. * Perform accurate, moderately complex mathematical functions using a calculator. * Post charges to guest rooms and house accounts using the computer. * Promptly answer the internal and external telephone calls using positive and clear communication in a courteous and friendly manner. * Retrieve mail, small packages and facsimiles for guests as requested. * Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, research and attempt to resolve the problem within the established guidelines, may include turning problem over to supervisor. * Remain calm and alert especially during emergency situations and heavy resort activity. * Summon bell staff for assistance to escort guests to their rooms as appropriate. * Perform additional duties as requested by Front Office Manager. JOB REQUIREMENTS The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. * Ability to maintain a pleasant disposition and work smoothly in a high stress work environment. * Solid interpersonal skills and positive attitude is a must. * Computer experience needed, preferably with Opera PMS. * Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. * Ability to stand continuously to perform essential job functions. * Clear, articulate telephone voice and excellent/professional communication skills required * Ability to listen effectively, to speak and write English clearly. * Ability to effectively deal with internal and external guests, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts. * Will be cross trained in different aspects of position and must be easily adaptable to shifting of workloads and specific tasks as operational ends dictate. * Detail oriented. * Hearing and visual ability to observe and detect signs of emergency situations. * Familiarity with the surrounding area is a plus. QUALIFICATIONS Education High School Diploma or equivalent Related Work Experience Hotel/resort reservation or front desk experience preferred. Computer experience needed, preferably with Opera PMS.
    $27k-32k yearly est. 5d ago
  • Front Desk Agent for Phoenix, Arizona!

    B&B Hospitality Staffing LLC 4.3company rating

    Front desk associate job in Scottsdale, AZ

    Job Description Join Our Team as an Experienced Front Desk Agent - Phoenix, AZ We are seeking a professional and customer-focused Front Desk Agent with prior experience to join our hospitality team in Phoenix, Arizona. As the first point of contact for guests, you will play a key role in creating a welcoming and memorable experience. Position: Front Desk Agent (Experienced) Location: Phoenix, Arizona Responsibilities: Greet and assist guests with check-in, check-out, and reservations. Provide exceptional customer service and respond promptly to guest inquiries. Handle payments, billing, and accurate recordkeeping. Coordinate with housekeeping and maintenance to ensure rooms are guest-ready. Resolve guest concerns with professionalism and efficiency. Maintain a clean and organized front desk area. Requirements: Previous front desk or hotel customer service experience required. Strong communication and interpersonal skills. Ability to multitask and remain calm under pressure. Proficiency with hotel management systems (PMS) is a plus. Professional appearance and positive attitude. Flexible availability, including evenings, weekends, and holidays. What We Offer: Competitive pay Supportive team environment Opportunities for career advancement in hospitality Recognition for excellent performance If you have a passion for customer service and the experience to deliver top-quality guest relations, apply today and become part of our team in Phoenix, AZ.
    $29k-34k yearly est. 11d ago
  • Hotel Front Desk Agent-The McCormick Scottsdale Hotel

    Millennium Hotel and Resorts

    Front desk associate job in Scottsdale, AZ

    Job Description Millennium Hotels and Resorts, a global leader in the hospitality sector, is searching for a dedicated and friendly Hotel Front Desk Agent to join our dynamic team at The The McCormick Scottsdale. Our hotel is known for providing exceptional guest experiences, and as a Front Desk Agent, you will play a crucial role in ensuring every guest receives a warm welcome and outstanding service. The Front Desk Agent is the face of our hotel, responsible for checking guests in and out, handling reservations, and addressing guest inquiries and requests promptly. You will contribute to maintaining the hotel's reputation as a premier destination and ensure our guests feel valued and appreciated during their stay. In this role, you will also collaborate with other departments to ensure a seamless experience from arrival to departure. Your exceptional communication skills, attention to detail, and commitment to guest satisfaction will be essential to elevating our guests' experiences. KEY RESPONSIBILITIES Greet guests upon arrival, check them in and provide room assignments. Handle checkout procedures, including processing payments and issuing receipts. Answer multi-line phone systems, manage incoming calls, and address guest inquiries. Assist with room reservations, modifications, and cancellations while ensuring accurate information in the system. Resolve guest complaints and issues with a positive and diplomatic approach. Maintain a clean, organized front desk area. Collaborate with housekeeping and maintenance teams to ensure guest rooms are ready and well-maintained. Provide local information and recommendations, including dining, shopping, and attractions. Maintain security of the hotel and guests by following proper procedures. Any other tasks as assigned by management. Requirements REQUIRED QUALIFICATIONS High school diploma or equivalent; Associate's degree in hospitality or related field preferred. Previous experience in a hotel front desk or customer service role is highly desirable. Strong communication skills, both verbal and written. Proficient in using computer systems and hotel management software. Ability to handle multiple tasks and prioritize effectively. Detail-oriented with strong organizational skills. Ability to work flexible hours, including evenings, weekends, and holidays. Strong customer service orientation and a friendly demeanor. Ability to work well within a team and contribute to a positive work environment. Knowledge of basic accounting principles is a plus. Benefits Hotel Specific Benefits: -1 free employee meal per shift -50% discount on gift shop items/ restaurant meals -Hotel employee discount on rooms
    $26k-33k yearly est. 17d ago
  • Resort Front Desk Agent

    Accorhotel

    Front desk associate job in Scottsdale, AZ

    Picture a shimmering oasis overlooking the Sonoran Desert and the McDowell mountains - Fairmont Scottsdale Princess offers luxury and world class hospitality with over 300,000 square feet of meeting space. This award-winning meetings resort has 750 guest rooms, five award-winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa. The Fairmont Scottsdale Princess was recently recognized with the AAA Five Diamond rating for over 30 years, making it one of the longest running AAA Five Diamond Resorts in the America's. The only thing missing is you! What's in it for you: Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family Free meals at our on-site employee restaurant Learning programs through our Academies designed to sharpen your skills Great Medical and Dental benefits, 401K, Direct Deposit etc. Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit! Job Description First impressions are everything! Your engaging smile and personality are the essence of a great Front Desk Agent at the Fairmont Scottsdale Princess. As you personally greet our Guests and assist them throughout the day, you will be empowered to deliver on our mission of "Turning moments into memories" for our guests. Reporting to the Director of Front Office, responsibilities and essential job functions include but are not limited to the following: Consistently offer professional, friendly and engaging service Greet, check in and settle guest accounts while ensuring all service standards are followed Assist guests regarding hotel facilities in an informative and helpful way Follow department policies, procedures and service standards Follow all safety policies Other duties as assigned Qualifications Proficient in the English language (verbal & written), second language is an asset Must be able to handle a multitude of tasks in an intense, ever-changing environment Ability to focus attention on guest needs, remaining calm and courteous at all times Previous customer related experience an asset Previous PMS experience an asset Computer literate in Microsoft Window applications an asset Must be able to type 25 words per minute Must possess a professional presentation Strong interpersonal and problem solving abilities Highly responsible & reliable Ability to work well under pressure in a fast paced environment Ability to work cohesively with fellow colleagues as part of a team Hospitality Diploma is an asset Must be flexible in terms of working hours Must have the ability to handle cash effectively and accurately Additional Information You must be eligible to work in the United States. Your team and working environment: A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit ************************** Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
    $26k-33k yearly est. 60d+ ago
  • Front Desk Receptionist

    Mark-Taylor 4.4company rating

    Front desk associate job in Scottsdale, AZ

    Mark-Taylor is the region's longest-standing investment manager, developer and owner of Class-A multifamily real estate on behalf of numerous third-party owners. We are proud to be recognized as Ranking Arizona s #1 Multifamily Builder and Manager, a Best Place to Work in the Multifamily Industry, Healthiest Employer by the Phoenix Business Journal, and more. As our portfolio continues to grow, so does our Corporate Team! We are hiring a Front Desk Receptionist at our Corporate office In Scottsdale. As the Front Desk Receptionist, you will serve as the "face" of Mark-Taylor. You will represent Mark-Taylor through the delivery of exceptional customer service for every team member and guest that visits, calls, or emails the Corporate Offices. You're Excited About This Role Because You Will: Greet clients, visitors, and guests; determine the purpose of each person s visit and direct or escort them to the appropriate location. Answer, screen, and direct phone calls to staff; take messages and schedule appointments. Receive mail, documents, packages, and courier deliveries and deliver or distribute items. Maintain company property and phone lists. Maintain cleanliness of front office & kitchen Maintain office and kitchen supplies inventory for HQ1 and HQ2. Perform administrative and clerical support tasks. Work closely with HR team to assist with day-to-day projects & tasks. Answer frequently asked questions from residents and employees; refer more complex questions to appropriate staff. Maintain the integrity, confidentiality, and accuracy of files, records, and documentation. Performs other duties from multiple departments as assigned. We're Excited to Meet You! Ideally, You Will Bring: Minimum of 1 year working in on onsite role and demonstrating excellent customer service in person, over email, and over the phone is required. Excellent verbal and written communication skills. Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy. Excellent organizational skills and attention to detail. Proficient with Microsoft Office Suite or related software Proficiency with Microsoft Office Suite. Why You ll Love Working at Mark-Taylor: Opportunities for career growth Employee referral program Paid time off, paid sick time, paid holidays, paid volunteer time Medical, dental, vision benefits, including paid parental leave 401k with company match Employee appreciation events MT Wellness program with optional Gympass membership Access to all Mark-Taylor Residential amenities (including our resort-style pools and fitness centers) Mark-Taylor is an equal opportunity employer and a drug-free workplace. All of our employees undergo pre-employment screening which includes drug testing.
    $27k-33k yearly est. 7d ago
  • Front Desk Agent

    Arbor Lodging 3.5company rating

    Front desk associate job in Glendale, AZ

    Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Front Desk Agent is the first person who greets guests when they walk into the hotel. They are responsible for distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints. Duties & Responsibilities: Greet and register guests in a friendly manner Assist in taking reservations, pre-registrations, and room blocking Assist large groups upon arrival Assist guests in finding dining, shopping, and other "hidden gems" nearby Be the first to handle and resolve guest issues Process payments according to procedure Upsell additional facilities and services Performs all check-out tasks Ensure all cash, checks, and credit card balances at the end of each shift Answer questions and cater to any guests needs Communicate internally with other departments when necessary to resolve a guest concern or request Additional tasks may be assigned at any given time Requirements Qualifications: High school Diploma or equivalent Hotel Front Desk experience preferred Experience with hotel reservations software Experience with Microsoft Windows Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction Positive, upbeat demeanor Excellent communication and organizational skills Team-oriented Ability to stand for 8 hours at a time Ability to lift 20 lbs. on occasion Benefits: Competitive salary Annual review with increase potential 401k program with company match Additional benefits may be available Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Salary Description $16
    $28k-34k yearly est. 60d+ ago
  • Front Desk Agent

    Adero Hospitality Management LLC

    Front desk associate job in Fountain Hills, AZ

    Job Description Assists the guest efficiently, courteously and professionally in all front desk related functions. Maintains a high standard of service and hospitality at all times. Education & Experience • High school graduate • College degree preferred • Previous experience working in a in customer service industry • Must write, read and speak English and Spanish • Basic computer skills Physical Requirements • Able to stand for long period of times • Able to bend and reach constantly • Able to lift approximately 30 pounds • Able to work under pressure in a fast paced environment
    $26k-33k yearly est. 13d ago
  • Front Desk

    I4 Search Group Healthcare

    Front desk associate job in Paradise Valley, AZ

    Job Description Front Desk, Guest Experience Uni K Wax Scottsdale is seeking a friendly, organized Front Desk Coordinator to greet guests, manage appointments, and support studio operations. You'll be the first point of contact for every client, helping to create a smooth, welcoming, and professional experience from check-in to check-out. Responsibilities Greet guests and provide exceptional customer service Check guests in/out and process payments Schedule and confirm appointments using our booking system Answer phone calls, messages, and emails Maintain a clean and inviting lobby and front desk area Educate guests on services, memberships, and retail products Assist with inventory and light studio tasks Qualifications Strong customer service and communication skills Warm, professional, and friendly demeanor Ability to multitask in a fast-paced environment Reliable, punctual, and detail-oriented Experience in beauty/spa/hospitality a plus (not required) Comfortable discussing waxing services professionally Benefits Employee discounts on services and products Fun, supportive team environment Opportunities for advancement Pay: From $15.15 per hour Work Location: In person
    $15.2 hourly 19d ago

Learn more about front desk associate jobs

How much does a front desk associate earn in Mesa, AZ?

The average front desk associate in Mesa, AZ earns between $20,000 and $36,000 annually. This compares to the national average front desk associate range of $20,000 to $35,000.

Average front desk associate salary in Mesa, AZ

$27,000

What are the biggest employers of Front Desk Associates in Mesa, AZ?

The biggest employers of Front Desk Associates in Mesa, AZ are:
  1. My Place Hotels
  2. PCRK Group
  3. Wellbiz Brands
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