Front desk associate jobs in North Hempstead, NY

We are looking for a detail-oriented Data & Document Entry Associate to support our team for a short-term, 2-week project. The ideal candidate is reliable, organized, and able to work efficiently with digital tools. Responsibilities: Uploading and organizing documents with attention to detail Navigating online platforms to retrieve and input information Assisting with general administrative tasks as needed Requirements: Experience with Microsoft Office (Word, Excel, Outlook) and Adobe Acrobat Strong internet navigation skills Fluency in English (written and verbal) Familiarity with eCourts website (preferred but not required) Ability to follow instructions and work independently

Confidential Receptionist - Greenwich, CT A small, family-run real estate firm is seeking a Receptionist to serve as the warm and professional first point of contact for visitors and callers. This role is ideal for someone who enjoys working in a quiet, close-knit office environment and takes pride in keeping operations running smoothly. Schedule: 5 days onsite Monday-Friday, 9:00am-5:00pm Compensation: $50-55k Key Responsibilities Greet clients, visitors, and vendors warmly, ensuring a positive first impression. Answer and route incoming phone calls; take accurate messages as needed. Respond to general inquiries about the firm with professionalism and discretion. Maintain a clean, organized, and welcoming reception area. Monitor office supply levels and place replenishment orders. Coordinate light office maintenance requests with vendors or service technicians. Keep common areas (coffee station, printer area, meeting room) tidy, stocked, and guest-ready. About You Comfortable working in a small, quiet, family-run office environment Professional, friendly, and reliable Organized with strong attention to detail Able to juggle simple operational tasks while maintaining a polished front-office presence You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting workgrades.com/home/candidate. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.

Clarity Recruiting is looking for experienced support staff looking for their next opportunity. We have multiple clients looking for Receptionists/Office Assistants/ Event Assistants on a temporary day to day basis. The general hourly range for these roles are $17-20/hr DOE Responsibilities will possibly include: Answer and direct phone calls Assist in the preparation of regularly scheduled reports Update and maintain office policies and procedures Order office supplies and research new deals and suppliers Maintain contact lists Liaise with executive and senior administrative assistants to handle requests and queries from senior managers Requirements and skills: 1-2+ years experience as a Receptionist, Office Assistant or has worked hospitality Knowledge of office management systems and procedures Proficiency in MS Office Excellent time management skills and the ability to prioritize work Attention to detail and problem solving skills Excellent written and verbal communication skills Strong organizational skills with the ability to multi-task

Front Office Receptionist. Multi tasker. Professional appearance. Courteous. Well spoken. Bilingual in English and Spanish. Hospitality experience is a plus. Full time and part time positions available.

Title: Front Office Application Support Client: Quant Fund - Global collaborative firm run by passionate Computer Scientists Salary: up to $160.000 + bonus + package/perks In this position you will manage the readiness of global trading platforms, covering pre-trading and post-trading activities. Quickly identify, analyze, and resolve issues or escalate as needed to minimize disruptions and prevent outages, ensuring smooth trade operations. ( A full and detailed job spec is available) The successful candidate will have the following skills/experience - ✔️Minimum 2 years front office support experience ✔️Solid Python and/or Bash scripting ✔️An understanding of relational databases and querying (SQL, Postgres etc. ✔️Must love Linux A personality and genuine passion in technology! (Nice to have) Computer Science Degree If the above is of interest, please apply or reach out directly to myself at *********************

Receptionist- Real Estate Investment Firm - $60-70k + Bonus Our client, a prominent Investment Firm is seeking an enthusiastic and driven Receptionist to work in their Greenwich, CT office. The ideal candidate is eager to take on day-to-day tasks and incorporates their positive attitude with every interaction. They have a great close-knit culture and are looking to add another all-star to their team. This role is 5 days week onsite from 8:30-5pm Responsibilities: Assist in office duties such as answering phone calls, sending emails and greeting visitors Maintain the office to ensure all workspaces are well kept and fully supplied Monitor and sort all incoming and outgoing mail/packages Order weekly breakfast and lunch catering Prepare expense and data reports Liaise with building manager, security, and maintenance staff Handle other projects as needed Qualifications: Excellent written and verbal communication skills Proficiency in Microsoft Office Professional, refined, and organized demeanor Meticulous attention to detail and organization A positive, adaptable attitude - looking for someone to jump in and take charge! Proactive, takes initiative, and team-oriented mindset This firm offers employees benefits, PTO, and the opportunity to work in a collaborative and encouraging workplace. Please submit your resume to be considered! You can use www.workgrades.com to collect and manage your references for free and share them with us or anyone else you choose. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.

Title :: Middle Office Operation The Middle Office Operation is seeking an Associate level candidate with direct Trade Finance experience; Working knowledge of Account Receivables, Account Payables, Supply Chain Finance, Trade Loans, Commercial and Standby Letters of Credit a must. Tasks include Coordination of Daily Funding requests, Compliance/Sanctions Screening, Discount proceed calculations, and communication with Customers, Front Office, and Back Office peers.

Are you a creative professional such as an artist, writer, or designer looking for a way to earn consistent income while keeping your schedule open for your craft? If you have strong reception or office assistant experience and want more control over when and where you work, these opportunities could be a perfect fit. They're also ideal for individuals with a background in the performing arts, offering flexible roles that value communication skills and professional presence. ABOUT US At Joss Search, we specialize in placing exceptional office support professionals into top-tier firms in the Private Equity and Alternative Investments space. Our clients include some of the world's most respected financial and consultancy firms. Many are expanding their pool of temporary and contract office support staff, making this ideal for those who value flexibility and variety in their work life. WHY THIS ROLE WORKS FOR CREATIVES We know that creative careers often require flexibility and freedom outside of work hours. That's why our temp roles offer: Flexible assignments ranging from a few days to several months Opportunities to return to the same company for ongoing work Time to focus on your passion while earning competitive pay A professional environment that values your skills and personality THE ROLE We're hiring temporary office support professionals, including receptionists and administrative assistants. You'll be trusted to jump into assignments and make an immediate impact. Responsibilities include: Greeting guests and managing front desk operations Answering phones and handling email communications Scheduling meetings and managing calendars Coordinating conference rooms and office logistics Supporting teams with general administrative tasks Managing supplies, snacks, and vendor relationships PERKS & PAY Hourly rates: $20-$30/hr, based on experience Paid training days to get you up to speed Free breakfasts and lunches at many client sites Flexible scheduling to fit your creative calendar Short-term and long-term assignments available WHO WE'RE LOOKING FOR You're personable, reliable, and thrive in a polished, professional setting. You know how to make others feel welcome while maintaining a high standard of professionalism. You bring great customer service skills and a calm, confident presence. Experience in a corporate or financial services environment is a plus. Because these roles often come up quickly, immediate or near-immediate availability is strongly preferred. If you're ready to jump into assignments and hit the ground running, we'd love to hear from you. Ready to balance your creative life with meaningful, well-paid work? Apply now and let's find the right fit for you. Joss Search is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive culture that respects individual differences and brings our community together.

When it comes to baking, BakeMark has its own secret ingredient: a team of passionate talented employees. For over 100 years, BakeMark has stood for excellence in quality and service, for our customers, our stakeholders and our colleagues. We attribute our success to our colleagues and their contributions towards meeting the needs of our customers and stakeholders. We shall share our values and ways of working. We are passionate about the baking industry. We excel at creating strong partnerships within the company and with our loyal customers. We love to innovate and thrive to manufacture and deliver performing bakery products and world-class customer service. With over 100 years of service to the baking industry, BakeMark is recognized as an industry leader and trusted partner for quality bakery ingredients, products, supplies and service. BakeMark is a manufacturer and distributor with 23 branches conveniently located across the U.S. At BakeMark we appreciate our employees and their families and offer competitive pay and a full suite of benefits: Competitive Compensation Health, Dental, Vision & Life Insurance (Comprehensive healthcare benefits package, with many coverage options at a very low employee cost) 401K (generous retirement benefits) with a Company Match Paid Holidays and Paid Time Off SUMMARY: Under direct supervision, process all incoming orders from Sales force, customers, and BAKEMARK affiliates assigned. ESSENTIAL DUTIES AND RESPONSIBILITIES: Download PSP orders into NDS system after review and correction of ROE Edit List. When necessary, manually enter orders into NDS or PSP system. Reviews and corrects Order File Status Report. Transfers order file for routing. Notify customers or sales reps. of customer item “outs”. Ensures COAs, and Spec Sheets are provided to Customers as necessary. Daily invoicing of credit memos. Credit and Collections Answers telephone and direct calls to appropriate person. Research customer, Sales Rep and BAKEMARK Affiliate inquiries. Back up to Will-Call and other positions as directed by Supervisor. Provide Sales Representative vacation relief. Files documents as directed. Assist Office Supervisor with back-office duties as needed, such as cash handling and NDS data input. Treat all customers both externally and internal with dignity and respect. Adhere to all company policies, procedures and safety rules as stated in the Employee Handbook and otherwise posted or communicated. Other duties will be assigned as needed to meet company goals and objectives. BakeMark is an equal opportunity employer and does not discriminate in hiring or employment, in accordance with the requirements of all applicable state and federal laws, based on race, color, religion, gender, sexual orientation, marital status, national origin, ancestry, disability, medical condition, age or any other basis prohibited by law.

Office Services Associate - Midtown Manhattan Forrest Solutions is looking for a proactive, customer-focused Office Services Associate. This full-time, onsite role supports daily office operations across multiple floors, combining hands-on work with opportunities to collaborate across teams. What You'll Do Manage incoming/outgoing mail, packages, and interoffice deliveries. Oversee FedEx & UPS accounts, shipments, and vendor coordination. Maintain office supplies, conference room materials, and toner inventories. Support meeting setups, events, and new hire onboarding. Handle sensitive mail and documentation securely. Partner with Security, HR, and Facilities on compliance and service requests. Track and resolve service requests through the ticketing system. Assist with ad hoc tasks like deliveries and messenger services. What We're Looking For 1-3 years in office services, mailroom, or facilities operations preferred. Strong customer service skills and professional communication. Organized, adaptable, and able to multitask in a fast-paced environment. Discreet, proactive, and solution-oriented. Comfortable lifting 50+ lbs. Proficient in Microsoft Office (Outlook preferred); experience with ticketing systems a plus. Business professional attire required.

Clerical work, including filing, data entry, reception work, schedule meetings, typing and preparing correspondence, indexing, operating office equipment (fax, computer, photocopier), and other clerical functions. 50 keystrokes per minute, Microsoft Office knowledge intermediate level. Interpersonal skills, both verbal and written. Excellent customer service skills. Performs data entry and general clerical duties. Maintains professional demeanor. Liaisons with nurses, physicians, and staff. Ability to interact with patients all day.

AJ Madison is currently seeking a Showroom Receptonist join our team. We are looking for someone with an upbeat attitude, who can roll-up their sleeves to help complete projects throughout the showroom and is incredibly organized. We want someone who is proactive, thorough, well-spoken, outgoing, and professional. Must be available to work on Sundays. Essential Duty and responsibilities: Greet each person who visits the showroom, and pairing customers with available appliance advisors and designers; Partner with internal staff to make sure every client has a noticeably better experience; Answering and directing telephone calls; Taking and relaying messages; Tracking daily customer traffic Assisting Sales team with non-converted quotes by contacting the client to gauge interest and address any follow-up questions. assisting in converting said quotes or reaching out to salespeople for continued follow-up. Contacting clients 2 weeks prior to the ship date of the order to validate everything is ready form of payment Adjusting payment as needed and/or bringing any issues to the salesperson owning the order. Items delivery date Following up with clients post-delivery thank you cards/messages ensure the delivery/installation went well answer any questions and potentially connecting the client with either their salesperson or Customer Service. Assisting in growing future business. Answering customer service and general inquiries, Receive all incoming packages, mail, and additional deliveries; Support office management duties and showroom operations Manage office supply and inventory, furniture, and food/drink orders. Partner with showroom & corporate marketing teams to execute and recap local market events Assist with experiential projects and gifting as needed Follow local events SOP and checklists to track plans, run of show, and event prep Handle all local logistics (big and small) for events - including but not limited to service providers (catering, photography, rentals, floral, entertainment, a/v equipment, etc.) contracts, submit invoicing, payments, schedules, communication, follow up, invites, attendee lists, mailings, and more Research new service providers for event projects as needed Provide all necessary receipts, invoices, documentation to corporate marketing Work with local event production resources and vendors as required Travel within local markets to execute community/trade events and drive community engagement/awareness Skills and Qualifications: A minimum of 4 years' experience in a customer service-related field Strong customer experience background & skills; Professional appearance; Outstanding attention to detail, organized, collaborative, and creative individual; Excellent writing and communication skills; Proficiency in software applications including Microsoft Word, Excel, and Outlook; Bonus if experience working with attendee invite management systems such as Event Farm, EventBrite, Splash, etc. Ability to multi-task while maintaining strong attention to detail; Ability to take initiative, be proactive, and work independently; Willingness to efficiently handle administrative tasks while simultaneously balancing customer interaction; At least a high school diploma or equivalent; Must be available to work Sundays.

About Us RE Brands is a fast-growing fashion company that owns and operates Real Essentials, one of the top-selling apparel brands on Amazon. We're a dynamic, innovative team redefining value-driven fashion through design, speed-to-market, and technology. With licenses like Juicy Couture Sport, Nautica, and Hunter, and a rapidly expanding retail and wholesale presence, we're scaling across e-commerce and brick-and-mortar channels. Job Description We're looking for a personable, detail-oriented Front Desk Coordinator to be the face of our NYC office. This is an entry-level position ideal for someone with strong interpersonal skills, a proactive mindset, and an interest in supporting day-to-day office operations. Responsibilities Manage and maintain front desk operations Greet all visitors with warmth and professionalism Schedule guests and vendor visits with the building Coordinate office needs such as ordering supplies, stocking the kitchen, and maintaining cleanliness Manage sample ordering, returns, and organization Liaise with building management on administrative and operational requests Assist with office-wide communication and internal team support as needed Requirements Some prior administrative, office, or customer service experience preferred Excellent communication and organizational skills Ability to multitask and stay proactive in a fast-paced environment Friendly, professional demeanor and team-first attitude

Luxury Hotel in downtown Manhattan is seeking dynamic individuals to join our Front Desk Concierge team. Applicants should possess a good eye for detail along with great interpersonal skills to deliver the highest quality of service to our guests. Our Front Desk staff must reflect the highest standards of professionalism and courtesy to assist guests throughout their stay and provide a wonderful hotel experience. The Front Desk Concierge assumes a pivotal role in overall guest satisfaction and the ultimate success of the Hotel. Given the integral nature of the position, the Concierges demeanor must reflect the highest standards of professionalism and courtesy. A consistently positive attitude and knowledge of Hotel services and amenities are qualities which the Concierge is required to have. The purpose of the Concierge is to assist guests throughout their stay by promoting all that the Hotel and New York City have to offer. Responsibilities COMMUNICATING WITH GUESTS Guest Relations Teamwork Phone Etiquette Receiving and presenting packages Handling guest concerns Departmental Communication . GREETING GUESTS AND RESPONDING TO INQUIRIES Greeting the guests in a pleasant and courteous manner Offering an explanation of services and amenities Booking reservations for dining and entertainment Booking limousines and other transportation Assisting with special requests from Guests . PROVIDING KNOWLEDGE OF HOTEL SERVICES AND OFFERINGS Special needs guests Pet policy Wheelchair accessibility Frequently asked guest questions. SAFETY AND SECURITY PROCEDURES Follow CDC Protocol Guest room key procedures Lost and Found Emergency Calls from guests and colleagues Understanding of disclosure policies Knowledge of emergency evacuation plans Building Safety information Qualifications Excellent verbal and written communication skills Strong interpersonal skills to interact with high profile clientele Upbeat personality, natural smile, energetic, friendly demeanor Prior Hotel experience helpful but not required Full time, flexible schedule, with the ability to work weekends & holidays when needed

Front Desk Dental Office-Treatment Coordinator: Join our thriving team at Meadowbrook Dental! We are looking for a dedicated and passionate individual to fill this role, where you will play a crucial part in both administrative functions and patient care. Our practice has built a solid reputation in the Nassau County area, thanks to our commitment to providing top-notch dental services and exceptional patient experiences. In this role, you'll be responsible for managing patient appointments, greeting clients and handling Front Desk tasks, If you thrive in a fast-paced environment and have excellent communication skills, we want to hear from you! We pride ourselves on our modern facility equipped with the latest technology, and we believe in fostering a supportive and collaborative workplace culture that values professional growth. Requirements Previous experience in a dental office. Knowledge of Eaglesoft is preferred. Strong communication and interpersonal skills. Ability to multitask and manage time efficiently. Patient-oriented with a friendly demeanor. Willing to work flexible hours, including some evenings and Saturdays. Fluent in Spanish- Preferred Benefits * Competitive salary with performance-based Bonus. * Opportunities for professional development and growth. * Supportive and collaborative work environment. * Long term employment Stability. * Health and vision insurance, Short Term and Long-Term Disability Insurance. * Life Insurance. * Paid time off and holidays. * Vacation. * 401K.

JOB TITLE: Front Desk Agent, hourly rate $20.00. Night Audit Shifts rate of pay $22.00 REPORTS TO: Front Office Manager Purpose for the Position: To check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel's rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: Greet, register, and assign rooms to guests of hotel. Verify customers' credit, and establish how the customer will pay for the accommodation. Keep records of room availability and guests' accounts using computerized property management systems. Compute bills, collect payments, and make change for guests. Perform simple bookkeeping activities, such as balancing cash accounts. Issue room keys and escort instructions to bellmen. Review accounts and charges with guests during the check out process. Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers. Transmit and receive messages, using telephones or telephone switchboards. Contact housekeeping or maintenance staff when guests report problems. Make and confirm reservations. Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions. Record guest comments or complaints, referring customers to managers as necessary. Advise housekeeping staff when rooms have been vacated and are ready for cleaning. Answer all incoming phones in three or less rings. Complete “bucket checks” to ensure all accounts are current and comply with standards established by the hotel's controller and Front Office Manager. To do this kind of work, you must be able to: Be an outgoing, welcoming personality for the Hotel Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge. Make decisions based on your own judgment and company policy. Follow instructions without close supervision. Speak and write clearly and accurately. Be available for work days, evenings, weekends and holidays. Physical Demands: Lifting 10 lbs. maximum and occasionally lifting and/or carrying such articles as dockets, ledgers, and small tools. Walking and standing are required throughout the shift. Reaching, handling, feeling, talking, hearing, and seeing. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

Come thrive with us at our exquisite Senior Living Community, Waterstone on High Ridge! We are NOW HIRING a Front Desk Concierge/Receptionist at our extraordinary senior living community! *PART-TIME, 4pm-8pm Tuesdays and Fridays What Makes Bridges/Waterstone a Great Place to Work? Working at EPOCH Senior Living is rewarding and purpose-giving! Do you want to thrive at work in an upbeat, fun and friendly work culture that is life-giving to others? Our team members inspire each other as we honor the lives of the generation before us. We understand the key to success is in hiring talented, dedicated, and knowledgeable individuals who share our mission, and we want you! If you are dependable, compassionate, and genuinely interested in making life healthier and happier for seniors, you would find the perfect fit at EPOCH Senior Living! Here, you'll find close-knit teams of remarkable people working together at our network of premier senior living communities throughout the Northeast - all with the common goal of delivering an exceptional senior living experience for our residents. At EPOCH Senior Living communities, we pride ourselves on being a place where team members feel valued, creativity is fostered and employees and residents feel connected like family. Why Choose EPOCH Senior Living? We offer competitive pay and a generous benefits package for full-time team members that starts on the 1st of the month following the date of hire and 30 hours per week! Ask us about the benefits we offer to our part-time team members. We understand the importance of family and encourage a work/life balance. We offer paid time off, sick time, 7 paid holidays and 3 floating personal holidays per calendar year. Full-Time Benefits Package Medical Plans and Dental Plans with Blue Cross Blue Shield Vision Plan with MetLife Vision Flexible Spending Accounts 401(K) Auto Enrollment through Fidelity after 30 days with a discretionary company match $50,000 Life Insurance Policy VOYA Voluntary Benefits Critical Illness and Accident Verizon Cell phone Discount Wishbone Pet Insurance Discount Training and Growth Opportunities Tuition/Certification Reimbursement with Annual Amount of $500. English Language Classes Applicable Free Parking $1,500 Refer a Friend Bonus Incentive Responsibilities The front desk reception is responsible for answering phones, reception, greeting visitors and administrative responsibilities. The front desk concierge works with families and liaisons between department managers. Qualifications Candidates must be pleasant, able to work with others and some office experience helpful. Must be outgoing and personable, good communicator, courteous and have excellent customer service skills. Computer and phone experience required. Some experience in a Senior Living or Assisted Living community is helpful. If you have a strong passion for seniors, we invite you to become part of an EPOCH team! “I love knowing that I've made a positive impact on my residents or coworkers. Sometimes it's as small as a hug, a compliment, or spending a little extra time…I call that my second paycheck!” - Eileen, Dietary Aide at Bridges Nashua You may contact Jessica Kennedy, Corporate Recruitment Manager at ************ for any questions. Waterstone of High Ridge 215 High Ridge Rd Stamford, CT 06905 Walk-In's Welcome! *************** About EPOCH Senior Living Founded in 1997 and known for delivering outstanding service, EPOCH Senior Living currently operates a network of premier senior living communities throughout the Northeast. With eleven communities, Bridges by EPOCH is New England's largest stand-alone memory care assisted living provider. Offering a range of living options, including independent living, assisted living and memory care supported by Bridges , Waterstone communities are known for offering seniors 62 and over a luxury senior living experience. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job DescriptionSalary: $19-$21/hour Job Title: Front Desk (Morning Shift) Department: Administration / Front Office Reports To: Front Desk Manager / Administrator Schedule: 6:30 AM 10:30 AM, any days from Monday through Sunday (based on operational needs) Position Summary: The Front Desk staff member is responsible for providing excellent customer service and ensuring accurate and efficient patient registration during morning hours. This role plays a key part in greeting patients, verifying information, and maintaining smooth front office operations in a professional healthcare setting. Key Responsibilities: Greet and check in patients in a courteous and professional manner. Perform patient registration, ensuring that all required demographic, insurance, and consent forms are accurately completed. Verify insurance eligibility and collect co-payments when applicable. Ensure accurate data entry into the electronic medical record (EMR) system. Maintain confidentiality of all patient information in compliance with HIPAA regulations. Answer incoming calls, route messages, and assist with scheduling inquiries as needed. Coordinate with clinical and administrative teams to support efficient patient flow. Maintain a clean, organized, and welcoming front desk and waiting area. Assist with additional administrative or clerical tasks as assigned. Qualifications: Speaks Mandarin or Cantonese High school diploma or equivalent required; associate degree preferred. Previous experience in medical office administration or patient registration preferred. Excellent communication, customer service, and interpersonal skills. Strong attention to detail and accuracy in data entry. Proficiency with basic computer systems and electronic medical record (EMR) software. Knowledge of HIPAA and patient confidentiality standards. Ability to work flexible morning shifts, including weekends if required. Physical Requirements: Ability to sit or stand for extended periods. Ability to lift up to 20 pounds occasionally. Must be able to work in a fast-paced, professional healthcare environment.

Job Description Illume Fertility (formerly RMA of CT) specializes in the treatment of infertility, including assisted reproductive technologies (ART) like intrauterine insemination (IUI), in-vitro fertilization (IVF), and pre-implantation genetic testing (PGT). Illume Fertility is Fairfield County's largest fertility clinic and egg donation center and is led by eight board-certified reproductive endocrinologists. Illume Fertility is consistently recognized as an LGBTQ Healthcare Equality Leader and its Integrated Fertility & Wellness program offers holistic support via acupuncture, mental health counseling, support groups and nutritional counseling. lllume Fertility has 5 convenient locations in Norwalk, Danbury, Stamford and Trumbull, CT and Harrison, NY. Position Overview: As an Illume Front Desk Ambassador, you are expected to represent the organization when patients come into our offices, to be able to articulate the vision and mission, to promote our services when appropriate, and detect opportunities to improve the patient's experience for the patient's convenience and to help the growth of the practice. The position supports the organization's efforts by carrying out a warm and effective welcoming process, providing premier customer service, and compliance of procedure and policies. Duties and Responsibilities: Answers phones and triage calls Update patient insurance and demographics in all system i.e., (Athena, Azalea, and RESource). Collect and document patient chart items (consent, license, insurance, facesheet, picture). Schedule patient appointments and alert appropriate team members. Order office supplies and manage presentation of the front desk and waiting room. Effectively sign in patients and alert appropriate departments of patient's arrival. Process payments (patient balances, copays, vitamin purchases). Actively participate in monthly Front Desk Department meetings. Responsible for Faxes, Medical Records. Confirm Patient Appointments. Qualifications Proficiency in verbal communication in English and understanding of basic written English. Demonstrated ability to work effectively in a team environment. Demonstrated problem solving skills in a complex environment. Demonstrated effective interpersonal relationship and customer service skills. Good organizational and time management skills Education & Experience High School diploma or equivalent required Previous experience in customer or patient service required Immunization: Staff member must meet immunizations requirements as stated in the Illume Fertility immunization policy. TB inoculation Flu vaccine Others as they become required Benefits (if applicable): 401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Tuition reimbursement Vision insurance To learn more about us, please visit our website at Award-Winning Fertility Care in CT & NY | Illume Fertility Tuesday-Saturday 20 hours/week