Emergency Room Receptionist
Front desk associate job in Los Angeles, CA
Snapshot
W2 Temporary Contract
Swing Shift
$24 - $25 an hour
Associate Patient Services Specialist
Our client is seeking an Associate Patient Services Specialist to support critical patient registration activities within a fast-paced Emergency Department environment. This role ensures accurate intake, timely insurance verification, and a positive patient experience during high-stress moments, while working evening shifts and providing reliable weekend support.
This role is onsite in Mission Hills, California.
Associate Patient Services Specialist Responsibilities
Manage all Emergency Department patient registration tasks, capturing complete and accurate demographic and service information.
Verify insurance benefits, confirm eligibility, and obtain required authorizations or precertifications for services.
Communicate patient financial responsibilities and collect payments prior to or at the time of service.
Deliver calm, professional, and respectful service to patients and families during potentially stressful or urgent situations.
Maintain organized documentation, follow established protocols, and support efficient patient flow in a high-volume ER setting.
Partner with clinical and administrative staff to resolve registration or insurance issues promptly.
Associate Patient Services Specialist Qualifications
Prior experience in patient registration, healthcare administration, emergency services, or another high-volume customer service role.
Strong attention to detail with the ability to accurately gather and confirm sensitive information.
Familiarity with insurance verification, benefits review, and authorization processes.
Exceptional communication and interpersonal skills, with the ability to assist patients and families with professionalism and empathy.
Comfortable working in a fast-paced, urgent-care or ER environment.
Ability to work evening shifts (2:00pm-10:30pm or 5:00pm-1:30am) and provide consistent weekend availability.
Proficiency with electronic health records and standard office software is preferred.
Compensation: $20-$25/hr. (DOE)
VanderHouwen Contractors Enjoy Exceptional Benefit Perks!
As an eligible contract employee with VanderHouwen, you'll have access to a full suite of benefits designed with your well-being in mind. Our comprehensive package includes medical, dental, vision, life insurance, short- and long-term disability, and a matching 401(k) to help secure your future.
Meet VanderHouwen
What kind of recruiter do you see yourself working with? One who prioritizes your best interest, no matter what? VanderHouwen does, and we're in it for the long game! Our recruiters focus on YOU, building meaningful, long-term relationships while developing a deep understanding of companies' staffing needs and workplace cultures. This approach helps us find an ideal job match that aligns with your unique career aspirations and goals.
VanderHouwen is an award-winning, Women & Diversity-Owned, WBENC certified professional staffing firm. Founded in 1987, VanderHouwen places experienced professionals across the nation! Our recruitment teams specialize in either Technology and IT, Engineering, Human Resources, or Accounting and Finance career markets. Partner with us to land your next exciting career!
VanderHouwen is an Equal Opportunity Employer and participates in E-Verify. VanderHouwen does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state, or federal civil rights laws.
Front Desk Receptionist
Front desk associate job in Downey, CA
Entry Level - Front Desk Receptionist (Bilingual - English/Spanish)
Downey, CA
|
Full-Time
,
On-Site
| M-F 8AM - 5PM |
$18/hour
About Us
Rapid Document Insurance Agency, Inc. has been proudly serving our community for over 20 years as one of the top truck insurance agencies in the region. Specializing in truck insurance, we provide personalized coverage solutions for owner operators and large fleet accounts alike. Our experienced team is dedicated to helping clients understand their options, get the protection they need, and feel confident in their coverage. At RDI, we value teamwork, professionalism, and a positive work environment built on trust and long-term relationships.
About the Role
We're looking for an organized and friendly Front Desk Receptionist to be the welcoming face of our office. You'll help ensure a smooth daily workflow while providing outstanding service to our clients both in person and over the phone.
*This is a steady, full-time position with long-term growth potential - ideal for someone seeking job stability and a lasting career opportunity.*
Key Responsibilities:
Greet and assist clients in a professional, friendly manner
Answer and direct phone calls to the appropriate team members
Process payments and issue receipts accurately
File and organize documents (electronic and paper)
Respond to general inquiries about services and policies
Support the office team with administrative and clerical tasks
Assist with scheduling and maintaining client records
Qualifications / Skills:
Bilingual (English/Spanish) - REQUIRED
Excellent communication and customer service skills
Strong organizational skills and attention to detail
Ability to multitask and complete tasks efficiently
Basic computer and office software proficiency (Word, Excel, Outlook)
Professional, positive, and team-oriented attitude
Previous experience in an office, customer service, or insurance setting is a plus
Entry-level position - no prior experience in industry required
Looking for a dependable, long-term employee who wants to grow with our team
Why You'll Love Working Here:
Supportive, friendly team environment
Opportunities to grow and learn within the insurance industry
Steady full-time schedule
Meaningful work helping clients get the protection they need
Potential for growth
How to Apply:
If you're a motivated, bilingual professional who enjoys helping others and keeping things organized, we'd love to hear from you! Apply directly through LinkedIn or send your résumé to *********************** with the subject line “Front Desk Receptionist Application”
Temp Receptioniist
Front desk associate job in Los Angeles, CA
Bilingual Receptionist -Non-Profit (Immediate Need) Location: Palmdale, CA Pay Rate: $20/hr (Temporary Position) 1 Week Assignment covering while someone is out Schedule: Full-Time, In-Office Vaco LA is working with a non profit company in the Palmdale, CA area seeking a Bilingual Receptionist to manage front desk operations and provide administrative support. This is a strictly temporary role, and we need someone who can start ASAP to help keep daily operations running smoothly.
Why Join Us?
Immediate start - make an impact right away.
Work in a fast-paced, team-oriented environment.
Great opportunity to gain experience in the food distribution industry.
Key Responsibilities
Answer and direct phone calls professionally.
Greet and assist visitors, ensuring a welcoming front office environment.
Maintain office supplies and keep the front desk organized and presentable.
Provide basic administrative support to office staff as needed.
Qualifications
2+ years of front desk or receptionist experience required.
Bilingual in Spanish required.
Strong organizational and communication skills.
We are looking for someone ready to start immediately-if this sounds like the right fit for you, apply today!
Receptionist ($65k-$75k)
Front desk associate job in Los Angeles, CA
Exceptional opportunity for a growing administrative professional is now available!
A prestigious professional services firm located in West LA is seeking a polished Receptionist to support their team.
Duties will include:
Answering phone calls, taking messages, and directing calls accordingly
Greeting guests and clients, providing excellent customer service
Handling email correspondence
Ordering catering and setting up conference rooms
Maintaining contact lists
Coordinating parking passes
Assisting with facilities requests
Helping with ad hoc special projects
Qualified candidates will have 1-3 years of administrative experience.
The firm will offer a great base salary, strong benefits, and exceptional perks!
Apply today if interested. (No calls, please)
Receptionist
Front desk associate job in Los Angeles, CA
Join Our Award-Winning Firm as an Receptionist !
Beverly Law, an expanding and award-winning personal injury firm, has an immediate opening for an experienced Receptionist to be the first point of contact with our clients. This positon will allow you to transition into Case Manager, and you will be able to make a real impact on the lives of clients who've suffered serious or catastrophic injuries. If you're passionate about helping clients get the settlements they deserve and thrive in a supportive, high-energy environment, then we want to hear from you!
We're looking for someone who takes pride in advocating for clients' best interests and offers genuine support during tough times. You'll be joining a close-knit team of attorneys and staff who are committed to making a difference.
Bring your negotiation skills and experience to the table, and you'll have the opportunity to grow your career while dramatically improving the lives of others.
Why Beverly Law?
Leadership: Our CEO and head attorney, Michael Shemtoub, is ranked in the top 1% of lawyers in the U.S. He brings unmatched expertise and is dedicated to the ongoing education and development of our team.
Career Growth: This is more than just a job-it's a chance to build your skills and advance your career in a firm that invests in its people.
If you're driven, motivated, and ready to make a difference, Beverly Law is the place for you!
Receptionist Responsibilities
Handling incoming calls and ensuring they are directed to the appropriate individuals.
Accurately recording and relaying detailed messages to the intended recipients.
Performing general office duties, such as faxing important documents to insurance companies and medical, and Medicare offices.
Case Manager Responsibilities
Developing case strategy and tactics to effectively represent clients
Communicating consistently with clients
Managing all aspects of a client's file
Work closely with case managers, pre-litigation departments, and lien negotiators
Qualifications
Bilingual in English and Spanish
Strong hunger to succeed and grow
Candidate must be driven, resilient, and persistent
Have strong negotiation and interpersonal skills
Consistent and effective communication skills
Organized
Ability to solve problems and handle multiple tasks at once
Driven to always improve and learn
Enjoy working in a team environment
Benefits:
401(k)
Flexible schedule
Health insurance
Opportunities for advancement
Paid sick time
Paid time off
Vision insurance
Ready to take the next leap in your career and make a profound impact? We're eager to chat!
Apply now and explore how you can contribute to our team at Beverly Law Firm!
Receptionist
Front desk associate job in El Monte, CA
El Monte, CA
Salary: $18.00 - $20.00
Full Time
The primary purpose of your job position is to attend to and greet visitors and answer telephone. It is limited to clerical duties only and located and limited to the Reception/Administrative area.
***This position has no clinical involvement/duties of any kind***
Essential Duties and Responsibilities
Provide general administrative and clerical support.
Greet and welcome patients, clients, and other visitors with a friendly and positive demeanor.
Answer telephone calls and take messages or forward calls.
Check visitors in and direct or escort them to specific destinations;
Inform other employees of visitors' arrivals and cancellations.
Maintain visitor sign- in log.
Handle incoming and outgoing mail
Schedule appointments and maintain meeting room bookings.
Maintain and tidy the reception area.
Perform other duties as assigned.
Agree not to disclose resident's protected health information and promptly report suspected or known violations of such disclosure to the Administrator.
Maintain the confidentiality of all resident care information including protected health information. Report known or suspected incidents of unauthorized disclosure of such information.
Knowledge, Skills and Abilities
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from managers and employees.
Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
To perform this job successfully, an individual must have basic knowledge of Microsoft Suite products, clerical functions and multi-line phone system.
Education & Experience
Must possess, as a minimum, a high school diploma or GED.
Previous administrative or receptionist experience preferred
Mail Processor -- SANDC5693566
Front desk associate job in Los Angeles, CA
The Mail Processor will be responsible for receiving, sorting, and processing incoming packages in a fast-paced environment. This role requires strong customer service skills, the ability to work independently, and the physical capability to lift and move packages throughout the shift. The ideal candidate is a self-starter who can stay organized, follow procedures, and maintain a positive attitude.
Key Responsibilities:
Receive, sort, and process incoming packages.
Handle packages safely and efficiently throughout the workflow.
Perform extensive lifting, standing, and walking as part of daily duties.
Coordinate with team members as needed to complete assigned tasks.
Follow proper handling procedures for heavy items, requesting assistance when required.
Required Skills:
Strong customer service skills.
Self-starter with the ability to work independently.
Ability to lift up to 50 lbs (assistance available for heavier items).
Ability to stand and walk for extended periods.
Basic understanding of package handling procedures.
Receptionist 3
Front desk associate job in Beverly Hills, CA
Job Title: Receptionist 3
Duration: Dec 8, 2025 - Jan 5, 2026
Pay Rate: $20.00- $21.00 hourly on W2
Shift: M-F 8:30 to 5:00 PST What this job involves: As a Receptionist you will serve as the welcoming face of our client's workplace while providing comprehensive administrative, receptionist, and concierge support that enhances the client experience. This role combines exceptional customer service with facility support duties, requiring you to proactively develop client relationships while ensuring operational excellence. You'll be instrumental in creating positive first impressions and maintaining professional environments that reflect commitment to transformative workplace solutions and operational excellence.
What your day-to-day will look like:
Proactively develop and maintain client relationships while ensuring expected service levels are achieved and Key Performance Indicators are met
Manage professional sign-in processes for vendors and visitors with hospitality and attention to detail
Provide high-level administrative support including way-finding, amenities guidance, and organizational information to employees and visitors
Handle incoming and outgoing calls with professional distribution of messages and coordination with client employees
Maintain conference room booking schedules to maximize efficient use of space and support meeting needs
Maintain all contact lists including suppliers and contractors while tracking badge distribution for vendors and employees
Ensure front office and reception area maintenance, keeping areas always clean and presentable
Assist with mailroom functions including management of mail service and courier contractor relationships
Required Qualifications:
Excellent communication skills with professional phone manner and written correspondence abilities
Strong organizational skills with attention to detail for managing multiple administrative tasks
Problem-solving abilities to handle special requests and coordinate workplace services outside routine operations
Physical capability to adequately perform job functions including lifting, bending, and moving safely
Ability to work independently with minimal supervision while maintaining high service standards
Self-motivated personality with confident, energetic, and flexible approach to changing needs
Customer service experience with ability to enhance client experiences through exceptional service
Preferred Qualifications:
Experience in receptionist, administrative, or customer service roles
Knowledge of conference room management and booking systems
Experience with vendor management and visitor coordination processes
Understanding of emergency response procedures and team coordination
Experience supporting workplace amenities and programs
Knowledge of cost control principles and operational efficiency practices
Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.
Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit ********************
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
Back Office Technician
Front desk associate job in Los Angeles, CA
The Back Office Technician is responsible for performing a variety of patient care, office, and laboratory duties. The Back Office Technician prepares patients for examination and assists other optical professionals in providing treatment to the eyes.
Essential Functions
To perform this job successfully, an individual must be able to perform each essential function satisfactorily with or without accommodation. The requirements listed below are representative, but not all inclusive, of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Ensures a positive and professional environment where patients feel comfortable; prepares patients for treatment and assists doctors.
Collects and documents the patient's chief complaint.
Verifies patient's ocular and medical health history. Documents any medications patient is taking.
Obtains consents from patients. Ensures patients read and sign the consents.
Performs Refractions.
Administers basic Visual Acuity (VA) assessments.
Performs intraocular pressure (IOP) tests with a Tonopen unit.
Takes Fundus photos.
Administers a Visual Field (VF) test.
Performs Flourescein Angiogram (FA) procedures.
Performs Indocyanine Green Angiography (ICG) procedures.
Administers topical ophthalmic and dilation medications to patients.
Maintains a clean, sterile, and stocked exams rooms.
Provides written instructions and/or patient education materials for the patient to review at home. Ensures patient understands all instructions.
Provides accurate documentation and summarization of an ocular examination, while maintaining patient flow and communication regarding appointment status.
Files patient forms and updates information in CareCoud/EMR system.
In some clinics, may be required to drive patients in a company-provided vehicle.
Maintains an appropriate professional appearance and demeanor in accordance with Company policies.
Keep commitments and keep direct supervisor informed of work progress, timetables, and issues.
Maintain strict compliance with State, Federal and other regulations (e.g., OSHA, WC, HIPAA, ADA, FEHA, DOL, HR policies and practices).
Other duties as assigned by management.
Requirements
REQUIRED: High School education, GED or equivalent. Valid driver's license and automobile insurance. Ability to travel to other clinics as assigned.
Desirable
Experience in the Ophthalmic or Optometric Industry. Experience as a Back Office Technician.
Certificates/Licenses/Registrations
Certified Ophthalmic Technician (preferred)
Certified Ophthalmic Assistant (preferred)
Valid Driver's License may be required based on clinic location(s).
Knowledge/Skills/Abilities/Talents
Team player and contributor coupled with excellent communication and interpersonal skills (oral and written).
Skills required include use and knowledge of WORD, EXCEL and use of standard office equipment.
Ability to respond to common inquiries from customers, staff, vendors, or other members of the community.
Ability to draw valid conclusions, apply sound judgment in making decisions, and to make decisions under pressure.
Ability to interpret and apply policies and procedures.
Must address others professionally and respectfully by actions, words, and deeds.
Detail oriented, organized, process focused, problem solver, self-motivated proactive, customer service focused.
Displays independent judgment by willingness to make timely and accurate decisions based on available information that is sometimes vague or limited in nature.
Ability to multitask effectively and work in a fast paced and sometimes ambiguous environment, without compromising quality of work.
Ability to prioritize tasks and projects with limited direction, while understanding and contributing to the success of the clinic.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
This is primarily an office classification. Temperature conditions are controlled with limited direct exposure to hazardous physical substances. The noise level in the work environment is usually low to moderate.
Ability to travel to between offices.
While performing the duties of this job, the employee is regularly required to sit, stand, walk, handle, or feel, reach with hands and arms, see, talk, and hear. The employee will frequently lift and/or carry reports, records and other materials that typically weigh less than 20 pounds. The employee is occasionally required to stoop, kneel, bend, or crouch.
Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, calculator, and other standard office equipment.
All of the information contained herein reflect general details as necessary to describe the principal functions of this classification, the level of knowledge and skill typically required and the scope of responsibility but should not be considered an all-inclusive listing of work requirements. Management reserves the rights to add, modify, change, or rescind the duties and/or work assignments of all positions, without advanced notice, and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
Notwithstanding any of the foregoing described job responsibilities, employee shall not engage in activities that constitute the practice of ophthalmology as prohibited under applicable law. Employee shall neither exercise control over nor interfere with the clinician-patient relationship. Clinicians shall have sole responsibility for all professional services provided to patients.
Salary Description
$21.00 - $27.00
Front Desk
Front desk associate job in Paramount, CA
and Purpose
The Front Desk provides warm, friendly, and immediate greetings to guests at the door. Records guest information and provides accurate quote time when appropriate. Seats, and presents clean menus to guests in a friendly, professional, and quick manner.
Duties and Responsibilities
The essential functions include, but are not limited to the following:
Greeting and seating guests, presenting menus to guests, informing them of special menu items
Working in a team environment with the ability to be an effective team player
Maintaining complete knowledge of Restaurant's food offering and preparation
Providing guests with hospitality in a manner that achieves Company service standards and exceeds their expectations
Taking guest information and quoting wait time to guests accurately when tables are not immediately available
Planning reservations and wait list parties in advance, at or within the given time or time frame
Reviewing the floor plan to assess current and upcoming table availability changes
Observing tables and keeping track of clean, dirty, and occupied tables
Cleaning, organizing, and stocking menus at host area
Answering phone in accordance with Company standards; answering questions concerning the menu and restaurant
Interacting with guests coming in and as they leave, ensuring a positive dining experience
Filling to go orders, if applicable
Maintaining restrooms throughout shift
Supporting waiters and kitchen staff in other duties as required
Taking pride in personal appearance; reporting to work in a neat and clean uniform; maintaining well-groomed hair and personal hygiene as established by company policy
Displaying integrity and honesty in all aspects of your employment
Performing other duties as directed
Job Knowledge, Skills and Abilities
High energy and stamina are required
Ability to stay calm and work efficiently under pressure
Ability to prioritize job duties and manage time effectively
Excellent verbal communication skills required
Excellent customer service to treat patrons like family
Must be able to read, write, and determine wait time based on Company's procedures
The ability to use the company's POS system
Requirements
This in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
TAPS Fish House & Brewery and The Catch are an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
Required Qualifications
Must be 18 years of age or older at the time of application
California food handler's card required
Previous relevant full-service restaurant service experience
Willingness to work evenings and weekends as required
Knowledge of and ability to adhere to workplace safety procedures
Preferred Qualifications and Skills
One year of relevant full-service restaurant experience
Physical Requirements and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is continuously standing during the entire shift. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to walk; sit; stoop; bend; and reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. While performing the duties of this position, the employee is frequently required to wash hands and answer phones. The employee with occasionally encounter hazards, including slipping and tripping. The noise level in the work environment is usually moderate to high.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
Tableside Partners concepts are an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
Auto-ApplyFront Desk Agent
Front desk associate job in Lancaster, CA
We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests. The ideal candidate should have strong communication, problem-solving, and conflict-resolution skills.
Key Responsibilities:
Check guests in and out by confirming reservations, assigning rooms, and issuing keys.
Handle guest requests and complaints promptly and professionally.
Manage cash drawer and process payments (room charges, cash, debit, or credit).
Keep the front desk area and lobby clean and organized.
Coordinate with housekeeping to ensure room readiness for guests.
Provide guests with directions and information about the property and local attractions.
Answer guest calls, messages, and process requests or concerns.
Run daily reports and ensure the accuracy of information.
Assist guests with special requests and ensure their satisfaction.
Follow all company policies, and safety procedures, and maintain confidentiality of guest information.
Requirements:
High school diploma or equivalent.
Strong communication and customer service skills.
Ability to work independently and handle stressful situations.
Proficiency in Windows operating systems and office software.
Ability to work well with others and develop positive working relationships.
Ability to lift to 50 pounds occasionally and 10 pounds frequently.
Auto-ApplyFront Desk Agent (Overnight)
Front desk associate job in Beverly Hills, CA
Working alongside the Director of Front Office Operations at The Peninsula Beverly Hills, we are seeking an Overnight Front Office Agent who possesses a genuine warmth and sense of hospitality.
• Work for an award-winning luxury hotel group
• Learn and grow within a diverse multi-outlet property
• Exceptional benefits package
Key Accountabilities
• Warmly greet guests and assist them with check-in and check-out while maintaining luxury service standards
• Act as the primary point of contact for guest inquiries, requests, and issues
• Liaise with Housekeeping, Concierge, Valet, and other departments to ensure guest needs are met
General Requirements
• Strong communication skills
• Experience in customer service in a luxury hotel or other luxury customer service environment
• An open and flexible schedule with the ability to work on the weekends and holidays
• Knowledge of Opera system a plus
Benefits we offer:
• 100% company-paid medical, dental and vision coverage
• Paid time off
• Complimentary employee meals
• Complimentary car parking (onsite)
• Complimentary bicycle parking (onsite)
• Bus transit reimbursement
• Complimentary uniform laundering
• Discounted and complimentary room nights at The Peninsula Hotels
• 50% restaurant discount
We are delighted to receive your resume for further consideration. To be eligible to apply, you must have a US work authorization. The pay rate for this position is $29.50 per hour.
Front Desk Agent
Front desk associate job in Arcadia, CA
Full-time Description
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Summary:
The Front Desk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs.
Duties & Responsibilities:
Greet and check-in guests in a friendly manner
Assist in taking reservations, pre-registrations, and room blocking
Assist large groups upon arrival
Assist guests in finding dining, shopping, and other "hidden gems" nearby
Be the first to handle and resolve guest issues
Process payments according to procedure
Upsell additional facilities and services
Performs all check-out tasks
Ensure all cash, checks, and credit card balances at the end of each shift
Answer questions and address guest needs and requests
Communicate internally with other departments when necessary to resolve a guest concern or request
Additional tasks may be assigned at any given time
Requirements
Qualifications:
High school Diploma or equivalent
Credit Card handling experience preferred
Hotel Front Desk experience preferred
Experience with hotel reservations software preferred
Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction
Positive, upbeat demeanor
Excellent written and verbal communication and organizational skills
Team-oriented
Ability to stand for 8 hours at a time
Ability to lift 20 lbs. on occasion
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Medical, Dental, and Vision insurance available to eligible employees
Wellness benefits available to eligible employees
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements).
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Salary Description 17.50 - 18.50
Front Desk Agent/PBX Operator
Front desk associate job in Los Angeles, CA
Join the Legacy at The Hollywood Roosevelt
Since 1927, The Hollywood Roosevelt has been more than a hotel. It is where film legends stayed after the first Academy Awards, where Marilyn Monroe lived for two years, and where the golden age of Hollywood left its mark in every corner. Today, we continue that story, welcoming guests from around the world who want to experience the glamour and energy of Hollywood.
We are looking for a Front Desk Agent at The Hollywood Roosevelt who brings the highest level of customer service, professionalism, and a passion for hospitality. The ideal candidate will ensure that every guest receives a warm welcome, prompt assistance, and a seamless experience throughout their stay.
What you will do
This position is cross trained to perform both Front Desk and PBX duties as business needs require. The role ensures all guest interactions reflect The Hollywood Roosevelt's standard of excellence, style, and professionalism-creating a welcoming and memorable experience for every guest. Responsibilities include assisting with check-ins and check-outs, managing guest inquiries and reservations, processing payments accurately, maintaining effective communication with all departments, and ensuring all guest requests are addressed promptly. This role requires upholding hotel policies and service standards, ensuring the work areas remain organized and presentable, and protecting guest confidentiality.
What we are looking for
We are looking for a service-driven and detail-oriented individual who thrives in a fast-paced hospitality environment. The ideal candidate is professional and passionate about creating memorable guest experiences. They should have strong communication and multitasking skills, a warm and engaging personality, and the ability to remain calm and courteous under pressure. Experience in hotel Front Desk or PBX operations and familiarity with OPERA PMS and Micros POS is preferred.
Why the Hollywood Roosevelt
At The Roosevelt, you will not just be working in hospitality. You will be leading strategy at a hotel that is both a living landmark and a modern destination. Here, history and innovation come together in a way you will not find anywhere else.
As part of our team, you'll be joining a passionate group of professionals dedicated to delivering exceptional guest experiences in an inspiring and dynamic environment.
If you believe you bring the skills, professionalism, and passion to uphold our standard of service, we encourage you to apply and become part of our story.
Auto-ApplyFront Desk Agent
Front desk associate job in Santa Clarita, CA
We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests. The ideal candidate should have strong communication, problem-solving, and conflict-resolution skills.
Key Responsibilities:
Check guests in and out by confirming reservations, assigning rooms, and issuing keys.
Handle guest requests and complaints promptly and professionally.
Manage cash drawer and process payments (room charges, cash, debit, or credit).
Keep the front desk area and lobby clean and organized.
Coordinate with housekeeping to ensure room readiness for guests.
Provide guests with directions and information about the property and local attractions.
Answer guest calls, messages, and process requests or concerns.
Run daily reports and ensure the accuracy of information.
Assist guests with special requests and ensure their satisfaction.
Follow all company policies, and safety procedures, and maintain confidentiality of guest information.
Requirements:
High school diploma or equivalent.
Strong communication and customer service skills.
Ability to work independently and handle stressful situations.
Proficiency in Windows operating systems and office software.
Ability to work well with others and develop positive working relationships.
Ability to lift to 50 pounds occasionally and 10 pounds frequently.
Auto-ApplyFront Desk Receptionist - MLK Behavioral Health Center
Front desk associate job in Los Angeles, CA
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Receptionist must be fully vaccinated against COVID-19 and boosted when hired.
Prototypes, a program of HealthRIGHT 360's residential substance use disorder (SUD) program is a new program contracted with Department of Public Health's (DPH) Substance Abuse Prevention and Control (SAPC) program for residential drug Medi-Cal (DMC) services for up to 99 adult men and women: 33 that are for men who are judicially involved, 33 for men, and 33 for women. The BHC's residential DMC program will employ 100 people and works closely with the other BHC programs to provide a continuum of services for low income/Medi-Cal population. The program is located on the campus of Martin Luther King Jr. Hospital in the Willowbrook area of South Los Angeles and will serve all LA County residents.
Assist the agency with day-to-day functions, which includes a rotation of front desk intake/ registration, welcoming clients, scheduling, assisting clients in enrolling in health insurance coverage, and work as a call receptionist for our administrative & clinic/behavioral departments. Helps clients enroll, answers questions about the program, assists in directing participants to designated areas for participation in activities.
Key Responsibilities
Intake Responsibilities: Actively engages in coordinating client flow. Schedules appointments and directs calls throughout the agency. Assists with enrolling clients into health insurance coverage. Makes follow-up calls for providers; calls to confirm “next day's appointments”. Greets and provides customer service to guests, clients, and vendors. Communicates clearly on the phone and accurately takes and delivers messages. Works at other locations when needed. You will work closely with members of other teams, coordinating the dynamic schedule to best suit client needs and maintain efficient client centered care flow, including scheduling interpretation services, etc.
Client advocates act as the first line of problem-solving within the team, actively engaging in assessing how to increase departmental efficiency and satisfaction. They are expected to provide all client care in a sensitive and non-judgmental manner, to maintain a high degree of professional competence and the highest possible ethical standards, and to function as part of a care-giving team.
Documentation Responsibilities: Performs general administrative tasks; filing, organizing, data entry, scanning, and billing (e.g. co-pay, SOC, etc.), pulling and disseminating reports. Assists in maintaining computerized appointment system (Welligent) or other assigned system. Processes client data entry for company various electronic systems in accordance with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements. Completing Financial Forms, Consent Forms, etc.
Administrative Responsibilities: Faxing and organizing incoming faxes. Population Management for providers and clinical teams. Manages receipt and routing of agency mail (incoming and outgoing). Processing requests for Medical Records. Assists and directs callers and visitors to appropriate employees and departments. Ability to operate a single or multiple position telephone switchboard. Is able to work in a team-oriented environment. Orientation, training and supervision of volunteers on certain front desk responsibilities may be assigned.
And, other duties as assigned.
Education and Knowledge, Skills and Abilities
Education/Experience:
High School Diploma or GED equivalent.
Bachelor's degree preferred.
Must be fully vaccinated against COVID-19 and boosted when eligible.
CPR certification preferred.
Experience working with homeless, mentally ill, and substance using clients.
Experience working with populations with varying lifestyles, ages, sexual orientations, ethnic and cultural backgrounds, gender variances, and economic status.
Experience working with justice-involved populations.
Experience working with lesbian, bisexual and transgender clients.
Prior experience in front desk, reception, administrative and/or customer service.
Must be fully vaccinated against COVID-19 and boosted when eligible.
Desired Qualifications:
2 years' experience working in a medical front office or behavioral health front office.
Familiarity with other community agencies to make appropriate referrals.
Welligent and Covered California experience (CAA Certified).
Understanding of harm reduction philosophy and ability to provide non-judgmental, client centered services.
Bilingual language capacity (Spanish/English).
We will consider for employment qualified applicants with arrest and conviction records.
Tag: IND100.
Auto-ApplyFront Desk Agent
Front desk associate job in Los Angeles, CA
Job DescriptionBenefits:
Employee discounts
Flexible schedule
Parental leave
Benefits/Perks
Flexible Scheduling
Career Advancement Opportunities
Competitive Compensation
Job Summary
We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include checking guest rooms, maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
Responsibilities
Monitor the maintain knowledge of hotel operations and activities
Take reservations and answer questions via phone, email, and in-person
Build rapport with guests and identify their needs through friendly conversation and open-ended questions
Describe the features and amenities of guest rooms
Ensure compliance with health and quality standards
Qualifications
Friendly and outgoing personality
Familiarity with hospitality industry standards
Proficient in English; knowledge of other languages is a plus
Computer literacy
Able to resolve issues with a customer-focused orientation
Able to lift 30 pounds
Front Desk Agent
Front desk associate job in West Hollywood, CA
Mondrian is a way of travel. With its groundbreaking design and progressive programming, it is a “must” destination for locals or travelers. Mondrian is always at the heart of the most exciting cultural scenes in the world, serving up innovation and creativity for everyone. Mondrian provides a playful framework so that guests and locals alike can immerse themselves in the culture of each city it inhabits. Perfectly nestled in the base of the glittering Hollywood Hills, Mondrian LA has made a name for itself as an icon in its own right. Enter through Mondrian's 30-foot mahogany doors and settle into your luxurious retreat while discovering the wild within. Welcome to a world of effortless sophistication and vibrant culture.
Job Description
Job Purpose:
Under the general guidance of the Front Office Manager and/or Assistant Front Office Manager, a Front Desk Agent is responsible for performing all duties connected with arriving and in-house guests. They ensure that all regular and VIP guests receive high quality, personalized service. Front Desk Agents must provide an engaging and dynamic guest experience while maintaining our guest recognition program.
ESSENTIAL DUTIES:
Greet guests and perform check-in process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, ensuring guest knows location of room and/or has a bell person accompany him/her.
Always use the 10/5 rule when encountering guests.
Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, handling money, processing credit and debit cards, accepting and recording various forms of payment, making change.
Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries.
Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy.
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner.
Field guest complaints and assist in a resolution for complete guest satisfaction.
Review occupancy, daily arrivals & departures and identify potential problems with rooms' activity and take appropriate action.
Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.
Assist with PBX operators, bell staff, and front desk agents are performing their daily tasks in accordance to their job requirements and duties.
Be compliant and understand Mondrian Hotel policies and house rules. Understand hospitality terms.
Ensure sign off of all Service Standards by Position for Guest Services staff.
Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.
Maintain communication with other hotel departments as it pertains to guest services.
Operate radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department.
Ensure correct and accurate cash handling at the Front Desk.
Follow and enforce all Mondrian Hotel credit policies.
Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees.
Complete and send out Mondrian Report when needed and ensure agents are completing daily checklists.
Keep front desk completely stocked operational materials beginning and end of shift.
Ensure required pars of all front office and stationary supplies.
Other duties as assigned
Pay Range: $22.50 - $22.50
Qualifications
EXPERIENCE:
At least 1 year of progressive experience in a Guest Services role.
Hotel experience is preferred.
Must be proficient in Microsoft Word, Excel, PowerPoint, and Outlook.
Experience in Opera is preferred.
EDUCATION:
Associate's or Bachelor's degree in business, management, or hospitality or related field or equivalent of 3 years relevant work experience required.
WORKING CONDITIONS & PHYSICAL WORK DEMANDS:
Able to stand and work at a computer keyboard for extended periods of time.
Able to stoop, kneel, bend at the waist and reach on a daily basis.
Able to lift and move up to 20 pounds occasionally.
Regular and on-time attendance is critical.
Hours occasionally exceed 40 hours per week.
Ability to stand during shifts
Additional Information
Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required and is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.
Front Desk Agent- Weekly Pay!
Front desk associate job in Norwalk, CA
For best results, please make sure that your resume is up to date with your current contact information and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.]
This is a part-time position. The pay rate is $17.50 per hour.
APPLY HERE- *******************************************************************************************************************
WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S.
A typical day at one of our front desks
As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls/requests and package/food deliveries.
Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation.
Here are just a few other responsibilities you will have throughout your day:
You will ensure a smooth operation and service experience by effectively communicating with each of your team members, property management, and residents and guests.
Follow property-specific systems to receive and sign for deliveries, ensuring efficient delivery to residents.
Facilitate contractor arrivals and departures, as well as realtor, potential home buyer/renter visits.
Advise and remind residents and guests of any appropriate rules and regulations established by the property management.
Follow all property procedures for resident, guest, and vendor access.
Promptly answer and complete all resident requests, phone calls, questions, or concerns.
Look sharp in your supplied uniform.
Enjoy interacting with the residents.
We are looking for a candidate who works well by themselves and enjoys a fast-paced environment. Making eye contact and being welcoming are essential!
APPLY HERE- *******************************************************************************************************************
Check out our website at nfcam.com and join our Social Networks:
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https://www.facebook.com/pg/NFC-Amenity-Management-***********77743/posts/?ref=page_internal
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Benefits
Weekly Pay!
Paid training.
A long list of discounts and benefits is available to all employees.
Cellphone and other reimbursements for some applicable positions.
State-required healthcare benefits are available to qualifying employees in applicable areas.
Medical, Dental, and Vision Coverage are available to qualifying employees in applicable areas.
Start earning generous paid time off as of your first day.
Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
Short-Term Disability Income is offered to qualifying employees in applicable areas.
These are the qualities and attributes we're looking for in this position-
Front Desk Experience
Hospitality
Outgoing Personality
Teamwork
Ability To Multitask
Flexibility
Detail-Oriented
Proactive
We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be authorized to work in the United States. Re-hire eligibility for former employees is determined by past employment performance and/or status.
At the time of this ad, the position pays $17.50 per hour. Historically, it pays between $19 and $20 per hour across multiple locations and shifts.
Front Desk Agent
Front desk associate job in Santa Monica, CA
The Front Desk Agent is responsible for greeting visitors of the hotel, checking guest in & out of the hotel, and ensuring that the guests' stay is personable and enjoyable as part of the hotel's continued efforts to deliver outstanding guest service and financial profitability.
Job Duties:
Greet guests and perform check-in process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, ensuring guest knows location of room and/or has a bell person accompany him/her.
Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, handling money, processing credit and debit cards, accepting and recording various forms of payment, making change.
Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries.
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner.
Field guest complaints and assist in a resolution for complete guest satisfaction.
Review occupancy, daily arrivals & departures and identify potential problems with rooms' activity and take appropriate action.
Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.
Assist with PBX operators, bell staff, and front desk agents are performing their daily tasks in accordance with their job requirements and duties.
Be compliant and understand The Huntley Hotel policies and house rules. Understand hospitality terms.
Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.
Maintain communication with other hotel departments as it pertains to guest services.
Operate radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department.
Ensure correct and accurate cash handling at the Front Desk.
Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees.
Complete and send out reports when needed and ensure agents are completing daily checklists.
Benefits:
401(k)
Health, Dental, Vision, and more
Paid time off
Sick Pay
Schedule:
8 hour shift, 5 Days a week
Day shift
Evening shift
Monday to Friday
On call
Weekend availability
Supplemental pay types:
Tips
Ability to commute/relocate:
Santa Monica, CA 90403: Reliably commute or planning to relocate before starting work (Required)
Experience:
Hotel experience: 1 year (Preferred)
OPERA: 1 year (Required)
Our post-offer background check process includes a background check