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Front desk associate jobs in Pflugerville, TX

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Front Desk Associate
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Veterinary Receptionist
  • Front Office Host | Full-Time ~ $17/hr

    Hyatt Regency Lost Pines Resort and Spa 3.6company rating

    Front desk associate job in Bastrop, TX

    Are you passionate about hospitality and providing exceptional guest experiences? This is an incredible opportunity to join the Front Office team at Hyatt Regency Lost Pines Resort & Spa! As Front Office Host, you'll play a vital role in creating memorable experiences from the moment guests walk through our doors. This highly visible position is all about connection-engaging in casual conversations and sharing our hotel's amenities, services and promotions to enhance every guest's stay. What You'll Do: Warmly Welcome Guests: Guide guests through the registration process, ensuring they feel valued and at home from the very start. Communicate with Flair: Share information about our hotel amenities services and exciting promotions, helping guests make the most of their stay. Handle Transactions Smoothly: Process payments and manage inquiries with efficiency and a friendly demeanor. Create Memorable Experiences: Your interactions will directly impact guest satisfaction, making every conversation an opportunity to shine. Why Join Us? At Hyatt, we believe that our success comes from our dedicated and caring associates. You'll work in an environment that not only demands exceptional performance but also rewards it with career growth, job enrichment, and a supportive team atmosphere. If you're ready to embrace this challenge, we're excited to welcome you! Benefits | We care for people so they can be their best . Our colleagues enjoy: Career Growth and Advancement - Hyatt believes strongly in promoting from within. We offer training, skills development & career mobility, providing opportunities for advancement at every level Affordable Benefits after 30 days - Comprehensive health coverage for you and your family. Full-time colleagues are eligible for medical, dental, vision, life, LTD, STD Healthcare FSA - saves you money for medical expenses Free Hyatt Room Nights - at Hyatt Hotels around the world for full-time & part-time colleagues Discounted Room Nights - for you, your friends and your family! Free Parking - convenient and cost-free parking for all our associates Paid Time Off - Take the time you need to recharge and stay healthy Financial Perks - 401(k) w/ company match & discounted employee stock purchase plan Employee Assistance - 24/7 emotional support, legal guidance, personal & financial resources Employee meals - in our cafeteria for full-time, part-time and on-call colleagues Tuition Reimbursement: Further your education with our support. Discounts at various retailers - at Headspace, Apple, AT&T, Verizon and More! Diversity Groups - Join our inclusive and supportive community Colleague Recognition Programs - Be celebrated for your hard work and dedication. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. A genuine desire to meet the needs of others in a fast-paced environment. Strong verbal and written communication skills that make every interaction count. The ability to stand for extended periods while maintaining a positive attitude. A college degree or current pursuit of one is preferred. Open availability to work various shifts, including mornings, afternoons, evenings, weekends, and holidays is required for this full-time role. Previous front office experience is preferred, but a passion for hospitality is what truly matters! Must be 18 years of age or older.
    $24k-30k yearly est. 3d ago
  • FT - Front Desk /Garage Attendant - Downtown Austin

    WRMC 3.9company rating

    Front desk associate job in Austin, TX

    SCHEDULE: Full Time: Saturday and Sunday 10:00 am - 10:00 pm | Thursday and Friday 3:00 pm - 11:00 pm SALARY: $18.50 - $19.50 MUST HAVE A VALID DRIVER'S LICENSE ABOUT US Worth Ross Management Company is an award-winning industry leader, and a team of extraordinary people. We have the advantage of recruiting and retaining the best talent in the HOA management industry. Diversity and inclusion are the only paths that allows forward progress and our success as a company stems from that philosophy. ABOUT THE ROLE The Garage Concierge main objective is to ensure residents and vendors can operate within the garage and its various spaces in a safe and efficient manner, while providing excellent hands-on customer service experience. WHAT YOU'LL DO Operates, parks and retrieves vehicles of residents and guests. Ensures visitor parking spaces are being utilized appropriately. Operates elevator for residents and guests entering and leaving the building. Assists residents/guests with packages, groceries, and other articles as required. Checks in/out vendors and provides instructions and guidelines for their operation. Maintains waste receptacles, including breakdown of boxes and transporting bins between designated areas. Monitors security cameras and resolves and/or reports issues as needed. Accomplishes tasks outlined on the garage attendant list on a continuing basis. Requirements Must possess current US driver's license Experience working as Concierge/Front desk at Hotel/Residential settings. Strong customer service, communication, and interpersonal skills are required. Effective written and verbal communicator. Multiple language fluency is desirable. Able to operate a computer and be proficient in working knowledge of MS Office Programs (Office, Word, Excel) and e-mail. Able to operate standard office equipment, including fax machine, copier, telephone, etc. Able to be flexible and adapt to changing environments, make decisions in stressful situations and prioritize and reprioritize tasks and projects. Highly motivated and able to work independently Performs other duties and responsibilities consistent with the position as assigned by the General Manager, Assistant General Manager, or Lead Concierge. PHYSICAL DEMANDS Physical demands include the ability to lift 30-50lbs. Ability to actively stand, walk, lift, and carry for extended periods of time. Ability to work at a personal computer, as well as talking on the phone, for extended periods of time. Ability to navigate the building quickly and easily as required to meet job functions. Ability to detect auditory and/or visual emergency alarms and respond quickly and appropriately. Ability to work extended/flexible hours, weekends, and holidays if required by coverage necessary for the building, Ability to respond to emergencies promptly. Communicate, receive, and exchange ideas and information using both spoken and written word. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Benefits Medical Dental Vision Short term disability (STD) Long term disability (LTD) Employee assistance program (EAP) Identity theft protection Pet insurance Retirement Paid Time Off (PTO)
    $18.5-19.5 hourly Auto-Apply 21d ago
  • Front Desk Agent

    Sphirea Plus

    Front desk associate job in Austin, TX

    About Us At Sphirea Plus, we believe that every guest interaction is an opportunity to create a lasting impression. We are a distinguished name in the hospitality industry, known for our refined approach, attention to detail, and commitment to excellence. Our mission is to elevate the guest experience through professionalism, warmth, and seamless service. Job Description We are seeking a Front Desk Agent who embodies professionalism, confidence, and genuine hospitality. The ideal candidate will play a key role in ensuring an exceptional guest experience from the moment of arrival to departure, handling all interactions with courtesy, accuracy, and efficiency. Responsibilities Greet and welcome guests, ensuring a positive first impression. Manage check-in and check-out procedures efficiently and accurately. Handle guest inquiries, reservations, and room assignments. Maintain a calm and professional demeanor under all circumstances. Collaborate with other departments to ensure guest satisfaction and smooth operations. Uphold Sphirea Plus standards of elegance, service, and discretion at all times. Qualifications Qualifications Strong communication and organizational skills. A professional, polished, and customer-oriented approach. Ability to handle multiple tasks with attention to detail. Excellent problem-solving abilities and a proactive attitude. Proficiency in English; additional languages are a plus. Additional Information Benefits Competitive annual salary ($50,000 - $55,000). Opportunities for professional growth and career development. Supportive and refined work environment. Skill-building and continuous learning opportunities. Full-time, stable position with advancement potential.
    $50k-55k yearly 16d ago
  • Veterinary Receptionist

    Animal Dermatology Group 4.7company rating

    Front desk associate job in Round Rock, TX

    Full-time Description Animal Dermatology Group (ADG) is the largest veterinary dermatology business in the U.S., providing the highest quality of specialty care to pets with acute and chronic skin conditions. ADG has over 40 locations nationwide. With over 80 doctors supporting the ADG medical team, they strive to lead in clinical practice, research and education in our field. In additional to providing advanced, dermatology specialized care to patients and supporting general practice veterinarians in our geographic service areas, ADG participates in drug/product development and clinical trials. ADG also has the largest dermatology residency program approved by the American College of Veterinary Dermatology to support the training of the next generation of dermatologists. Animal Dermatology Clinic - Round Rock is seeking a Receptionist. We are looking for someone with the following qualities: Energetic Positive Upbeat personality Takes initiative Commitment to the needs of the clinic Punctual Willingness to teach others and share ideas Openness to diversity Adaptability to change Accountable Able to see big picture Professional and caring when dealing with patients/clients/ and maintain a professional appearance and attitude Requirements Knowledge, Skills and Abilities (including but not limited to): Excellent client service skills Excellent at handling high call volume on a daily basis Computer skill preferred Excellent communication skills Ability to work in a team oriented environment Organized and detail oriented, ability to take direction, ability to handle money accurately and honestly Possess sound decision making skills and multi-task while working in a stressful environment Duties (including but not limited to): Client service Answer high volume phone calls Take accurate messages and book appointments Maintain charts and computer records Pharmacy and retail sales Marketing implementation Maintenance/housekeeping Financial responsibilities Education and Physical Requirements: 1 year of veterinary experience OR 1 year of customer service experience required High school diploma or equivalent required Must have experience working in the public (ie: restaurant, retail or service business) Experience in a veterinary hospital or doctor's office is a plus Dependable attendance is required Must be able to lift 40 pounds The ability to walk, bend, squat, stand or reach constantly during a minimum 8-hour day Benefits: No weekends or nights Paid vacation ( full-time employees only ) Paid holidays ( full-time employees only ) Competitive wages Monthly bonuses based on clinic dietary sales ( full-time employees only ) Medical, dental, vision, dependent care FSA, and short-term disability benefit options ( full-time employees only ) Various voluntary benefit offerings, including hospital indemnity, accident, critical illness, etc. 401K with employer match CE opportunities Uniforms Discounts on services and medications for employee pets *Some traveling may be required For more information about Animal Dermatology Clinic, please visit our website animaldermatology.com!
    $22k-27k yearly est. 18d ago
  • Front Desk at Day Spa

    Great Hills 4.8company rating

    Front desk associate job in Austin, TX

    Hand & Stone Massage and Facial Spa is a national franchise specializing in massage, facials, and hair removal, with more than 500 locations across the U.S. and Canada. As a leader in membership-based spa services, we pride ourselves on exceptional guest experience and a supportive team culture. Our Hand & Stone location by The Domain is seeking a Front Desk Associate to join our team. This role is the heartbeat of the spa-your energy and customer service will shape every guest's experience from the moment they walk in. If friends describe you as the “energetic one,” or if you're motivated by goals, teamwork, and personal success, you'll fit right in. We can teach you the spa industry; what we need from you is your enthusiasm, professionalism, and people skills. We understand busy schedules, so we offer flexible shifts and a stable, welcoming environment. Whether you want full-time or part-time, we're happy to explore a schedule that works for you. Responsibilities: Achieve membership sales goals Learn our service menu (training provided!) Deliver exceptional customer service and build lasting client relationships Communicate promotions, service options, and benefits Maintain spa cleanliness and presentation standards Bring a positive, upbeat attitude to each shift Answer phones, schedule appointments, and assist with administrative tasks Support the team with additional duties as needed What's in it for you? Competitive Pay: Hourly wages plus commissions Fun Incentives: Sales contests and performance challenges Career Growth: Opportunities for rapid advancement, including management Continuous Training: We invest in your development Flexible Scheduling: Options that fit your lifestyle Supportive Environment: Professional, positive, and team-oriented Employee Discounts: On products, services, and gift cards Qualifications: High school diploma or equivalent At least 18 years old Strong organizational skills and attention to detail A reliable team player who can also work independently Benefits: Medical, Dental, and Vision 401(k) Supplemental Insurance Paid Vacation Free Training Discounts on services and products Flexible schedules Supportive, energetic team culture Competitive wages with multiple pathways for increased pay Compensation: $12.00 - $16.00 per hour At Hand and Stone, Opportunity Knocks. Over 450 locations open across the U.S. We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules. Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you'll see that for yourself. I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
    $12-16 hourly Auto-Apply 21d ago
  • Front Desk Agent - weekly pay

    NFC Amenity Management 3.8company rating

    Front desk associate job in Austin, TX

    [For best results, please make sure that your resume is up to date with your current contact information and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.] APPLY HERE- ******************************************************************************************************************* We are looking for a candidate who works well by themselves and enjoys a fast-paced environment. Making eye contact and being welcoming are essential! Pay is $18.00 per hour for part-time shifts. WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S. A typical day at one of our front desks As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls/requests and package/food deliveries. Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation. Here are just a few other responsibilities you will have throughout your day: You will ensure a smooth operation and service experience by effectively communicating with each of your team members, property management, and residents/guests. Follow property-specific systems to receive and sign for deliveries, ensuring efficient delivery to residents. Facilitate contractor arrivals and departures, as well as realtor, potential home buyer/renter visits. Advise and remind residents and guests of any appropriate rules and regulations established by the property management. Follow all property procedures for resident, guest, and vendor access. Promptly answer and complete all resident requests, phone calls, questions, or concerns. Look sharp in your supplied uniform. Enjoy interacting with the residents. APPLY HERE- ******************************************************************************************************************* Check out our website at nfcam.com and join our Social Networks: ***************************************************** https://www.facebook.com/pg/NFC-Amenity-Management-***********77743/posts/?ref=page_internal ******************************************************* Benefits Weekly Pay! Paid training. A long list of discounts and benefits is available to all employees. Cellphone and other reimbursements for some applicable positions. State-required healthcare benefits are available to qualifying employees in applicable areas. Medical, Dental, and Vision Coverage available to qualifying employees in applicable areas. Start earning generous paid time off as of your first day. Career Development: We have many training courses in our NFC University that you can take to further your career while working with us. Short-Term Disability Income is offered to qualifying employees in applicable areas. These are the qualities we're looking for in this position- Front Desk Experience Hospitality Outgoing Personality Teamwork Ability To Multitask Flexibility Detail-Oriented Proactive We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be legally allowed to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status. #ZR
    $18 hourly 60d+ ago
  • Front Desk Agent - Hyatt Place Austin Airport - Austin, TX

    Hyatt Place Austin Airport-Austin, Tx

    Front desk associate job in Austin, TX

    Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agent for the Hyatt Place Austin Airport in Austin, TX. Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members. Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. Promptly respond to and resolve guest complaints Answer telephone promptly and properly being polite, courteous, and friendly Be friendly, thorough, accurate and efficient in taking reservations Be friendly, thorough, accurate and efficient in performing Check-ins Be friendly, thorough, accurate and efficient in performing Check-outs (If applicable) Operate or assist with shuttle or transportation Service in a timely and courteous manner Assist guests with luggage upon their arrival to and departure from the hotel Use the guests' names Be knowledgeable and helpful about the local area, the hotel and hotel services Handle messages, wake-up calls, mail, and faxes properly Assist guests' with laundry/dry cleaning needs Know of incoming VIPs Follow all applicable Company Standard Operating Procedures. Perform other assignments as directed by the General Manger. Be an enthusiastic, helpful and positive member of the team Be professional, responsible and mature in conduct and behavior Be understanding of, encouraging to and friendly with all co-workers Be self-motivated and use time wisely Maintain open line of communications with each department Communicate pertinent information Respond positively to new ideas Openly accept critical/developmental feedback Maintain effective communication through the use of meetings, log books and bulletins Be available to help other departments in emergency situations Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook. Safety and Security Skills Properly handle and account for keys Be knowledgeable of policies regarding emergency procedures and security concerns Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets Have full understanding of franchise honors program Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures: Verifies all information on reservations check-in; name, address, method of payment, etc. Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers Identifies and records special billing instructions and notifies accounting Completes shift closing accurately by getting appropriate approval signatures and authorization codes Adheres to hotel policies regarding the use of cash banks Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift Report potential sales contacts to the sales department protection of guests' room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Must possess basic computer skills. Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions. Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. Must be able to lift up to 15 lbs occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Ability to spend extended lengths of time viewing a computer screen. Requires manual dexterity to use and operate all necessary equipment. Must have finger dexterity to be able to operate office equipment Other: Being passionate about people and service. Strong communication skills are essential when interacting with guests and employees. Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc. Basic math skills are used frequently when handling cash or credit. Problem-solving, reasoning, motivating, and training abilities are often used. Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: Team Driven and Values Based Culture Medical/Dental/Vision Vacation & Holiday Pay Same-day pay available Employee Assistance Program Career Growth Opportunities/ Manager Training Program Reduced Room Rates throughout the portfolio Third Party Perks (Movie Tickets, Attractions, Other) 401(k) Employee assistance program Employee discount Flexible schedule Flexible spending account Life insurance Parental leave Referral program Hourly Rate: $16.00
    $16 hourly 6d ago
  • Front Desk at Day Spa - part time

    Arbor Trails

    Front desk associate job in Austin, TX

    Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry. Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills! We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full-time - GREAT! If you are looking to work part-time - GREAT! Let us know how we can accommodate you! Responsibilities: Meet membership sales goals Detailed knowledge of the menu of services - don't worry, we'll train you! Have excellent customer service to members and guests, while building relationships that last Capable of working flexible hours Effectively communicate sales, promotions, and service options with clients Uphold spa cleanliness standards Bring a positive and energetic attitude Answer phones, schedule appointments, and file documents Perform various other duties as assigned What's in it for you? Competitive Compensation - hourly wage PLUS commissions. Contests - do you want to put your sales skills to the test? See what we have in store! Career Advancement - You have the potential for rapid advancement, including management roles, based on performance. Ongoing Training - We are ALWAYS learning and improving. Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind! Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too! Employee Discounts - Who wouldn't want discounts on products, services, AND gift cards? Qualifications: Having a high school diploma or equivalent is required be 18 years old or older be exceptionally organized and have great attention to detail be a strong team player with the ability to work independently with minimal supervision Benefits We Offer: Medical/Dental/Vision 401K Supplemental Insurance Paid Vacation Free Training Discounts on products and services Flexible schedules Energetic and supportive family environment Competitive wages and multiple avenues for increased pay Compensation: $12.00 - $15.00 per hour At Hand and Stone, Opportunity Knocks. Over 450 locations open across the U.S. We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules. Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you'll see that for yourself. I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
    $12-15 hourly Auto-Apply 60d+ ago
  • Front Desk Agent

    Omni Hotels & Resorts

    Front desk associate job in Austin, TX

    Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you. Omni Barton Creek Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match. Job Description Omni Hotels & Resorts is seeking a full-time Front Desk Agent, including a $500 Sign-On Bonus, for the beautiful Barton Creek Resort & Spa! If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni! We are proud to announce that we are ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2024 Front Desk Agents are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay. Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them. Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. They work closely with all hotel departments especially our Concierge, Bell-Door and Ideal Services teams. Responsibilities Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures Empathetically listen to guest inquiries and provide appropriate responses Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.) Block rooms in the computer and follow through on designated requirements Pre-register designated guests and prepare key packets Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) Maintain confidentiality of all guests and hotel information Employ attention to detail in order to ensure security of guest room access. Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments Maintain guest history files on all guests Accommodate room changes expediently Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction Issue safe deposit boxes to guests and ensure security of key Monitor, send and distribute guest faxes Generate, print and distribute daily and weekly reports Resolve discrepancies on the room status report with Housekeeping Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions. Qualifications Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone Ability to accurately and efficiently input information into computer systems Ability to work cohesively with co-workers both within and outside of your department Ability to compute accurate mathematical calculations Ability to think clearly, quickly and make concise decisions Ability to prioritize, organize and follow up Ability to work well under pressure, dealing with many arrivals and departures within a short period of time Previous customer service experience Previous hotel front desk experience is strongly preferred Previous cashiering experience is preferred Fluency in a foreign language is preferred Previous guest relations training is preferred Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com
    $23k-29k yearly est. Auto-Apply 6d ago
  • Full-time Front Desk Agent - Hampton Inn Austin Oak Hill

    Humble Origins Hospitality Management

    Front desk associate job in Austin, TX

    Who this job will appeal to A team player with a great with a smile and who absolutely LOVES people! What you will be doing You will help to create an Excellent and Memorable stay for our guests by Welcoming and serving each guest with exceptional service either in person or by phone and ensuring that guests are checked in and out in a friendly and timely manner. Requirements Requirements include basic reading, writing and math skills. May be required to work nights, weekends, and/or holidays. This job requires ability to perform the following: regularly required to talk, hear and interact with guests. Frequently is required to use hands and fingers to handle, or feel objects, tools, or controls. Occasionally required to walk, sit, and reach with hands and arms. Frequently lift and/or move up to 10 pounds, and stand for long periods of time. Education & Experience High school diploma or general education degree (GED); or equivalent combination of education and experience. Hotel Experience Preferred Benefits Medical / Dental / Vision PTO Bonus Opportunities Hotel Discounts Competitive Pay An Equal Opportunity Employer We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability
    $23k-29k yearly est. 60d+ ago
  • Front Desk Agent

    La Quinta Inn-Lakeline

    Front desk associate job in Austin, TX

    Sincere Hospitality is actively hiring for a Front Desk Agent Who we are Sincere Hospitality is a brand new management company founded on the basis of placing people at the heart of everything we do. We are dedicated to fostering a culture of care, respect, and genuine hospitality that embraces our guests, team members, and the communities we serve. Who you are Do you find it easy to be sincere? Do you understand the importance of a great first impression? Do you enjoy making others smile? If you relate to any of these qualities, this could be the fulfilling job you are looking for! Benefits We are proud to offer competitive wages and the following benefits for full-time and part-time employees: Vacation and Paid Time Off Hotel discounts at brand properties Holiday Pay for worked holidays Birthday Pay: A full paid day on your birthday! Referral bonuses Job Summary As a pivotal member of the hotel, the Front Desk Agent is instrumental in shaping the guest experience. Your responsibilities encompass not only administrative tasks but also embody the first point of contact for guests, setting the tone for their stay. In addition, this individual shall be well-versed on hotel-brand standards, guest expectations and local area. This position reports to the Front Desk Supervisor and General Manager. Your day-to-day The Essential Functions and Job Responsibilities for this position make up your day-to-day. They include the following tasks below. Essential Functions Warmly and professionally welcomes all guests and ensure quality check-in and checkout experience. Handles confidential information, including guest records, with a high degree of integrity. Answers and routes calls, emails, and in-person inquires as appropriate; takes guest messages with accuracy. Responsible for cash drawer contents and transactions during shift. Maintains and updates accurate records using the hotel's systems, such as the PMS system. Promptly and effectively handles guest requests and complaints with professionalism, tact, and a courteous manner, seeking solutions that align with the hotel's policies. Ensures common areas/entryway/front desk/lobby is clean, neat and orderly. Job Responsibilities Engage with guests in a courteous and helpful manner, addressing any inquiries and ensuring their needs are met. Seek feedback from guests to identify areas for improvement and relay compliments to the team. Manage reservations, cancellations, and room assignments to optimize occupancy. Ensures reservation and billing accuracy. Manage multiple tasks simultaneously, including guest interactions, phone calls, and administrative duties. Demonstrate effective communication with housekeeping, maintenance, and other departments to ensure seamless operations. Collaborate with team members to find solutions and prevent recurring problems. Address and resolve guest issues promptly and tactfully, seeking solutions that align with the hotel's policies. Escalate complex issues to the appropriate supervisor or department when necessary. Qualifications High School Diploma or GED Proficiency in Microsoft Office programs Must be available to work morning and evening shifts Must be available to work on weekends & holidays Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand for an entire shift or for an extended amount of time; use hands to feel or handle and reach with hands and arms. The employee is frequently required to walk, bend, sit, climb, or balance, kneel, crouch, or crawl and talk or hear. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Disclaimer: This job description is not designed to be a comprehensive list. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. All other tasks must be performed as assigned or required. Sincere Hospitality is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
    $23k-29k yearly est. 10d ago
  • Front Desk

    Pain Control of Texas PLLC

    Front desk associate job in Austin, TX

    Job DescriptionDescription: Greet patients and visitors with professionalism and warmth Check-in and check-out patients, ensuring all demographic, insurance, and consent information is complete and accurate Schedule, reschedule, and confirm appointments for multiple providers across different clinic locations Verify insurance benefits and collect copays or balances at the time of service Answer multi-line phone system promptly and direct calls or take messages appropriately Respond to patient inquiries via phone, portal, or in person in a timely and courteous manner Manage new patient paperwork - including electronic form distribution, collection, and completion tracking Assist with medical records requests, faxing, and scanning documentation into the EMR Work closely with clinical and billing teams to ensure smooth patient flow and support Follow HIPAA and OSHA guidelines to maintain a safe and confidential patient environment Maintain front office cleanliness and inventory of office supplies Support additional administrative tasks as assigned by management Requirements: High school diploma or equivalent required; Associate's degree or relevant certification preferred Minimum of 1 year of front desk or medical office experience (pain management or specialty care preferred) Familiarity with electronic medical records (ECW/Healow a plus) Strong understanding of insurance verification and basic billing practices Excellent verbal and written communication skills Strong multitasking abilities and attention to detail Compassionate, patient-focused attitude with a team player mindset Bilingual (English/Spanish) is a plus
    $23k-29k yearly est. 30d ago
  • Front Desk Agent (Temporary) - Soho House Austin

    Soho House & Co

    Front desk associate job in Austin, TX

    The role… is temporary. (6 month assignment). At Soho House, the Front Desk Agent, assist with checking members in to the property and hotel guests into their room as well as streamline various inquiries, risks and other matters that arise. The Front Desk Agent is responsible for receiving payments and balancing cash at end of a shift. As a Front Desk Agent, you will be well-versed with the property layout, briefed on special offers (when applicable), restaurant/F&B options and other amenities but not limited to gym, spa and shared workspace. A successful Front Desk Agent is hospitable by nature, pro-active, capable multi-tasker as well as level-headed, professional in demanding and fast paced environments. Main Duties Primary point of initial contact for members, guests and staff and must ensure all visitors are welcomed with open arms and provided with top-notch service from the moment they enter a Soho House & Co property Expert in performing all concierge duties as required including, but not limited to; booking cars, tickets to shows, restaurant reservations, spa reservations, etc. Answer incoming emails and inquires via various digital portals members and guests have access to as well as printing/scanning documents for members and guests joining us in rooms (hotel) Responsible for knowing any updates regarding hours of operation, reservation restrictions and matters that will result in change of workflow by communicating with all departments daily Handle all accounting related inquiries (i.e. sending folios, fielding disputes, billing, receipts, refund requests) as well as walkout retrievals and keep all lost credit cards in safe Comfortable discussing Soho House amenities, room types, room descriptions, rates and availability as well as suggesting room preferences that increase revenue stream and elevate guest experience Delegate support for members and guests to valet and luggage storage to the bell attendant and/or butler Team player with general phone etiquette and participate in Daily Shift briefings. Required Skills/Qualifications At least 1 year of similar role or customer service / facing role Must be okay with multi-tasking, answering high-volume phone lines and answering inquiries professionally (face to face), timely and to the best of your abilities. Quick learner or have OpenTable, Salesforce, Google Sheets and/or Opera Problem solving skills and bring conflict resolution to any anticipated or current matter Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment Strong communication skills and ability to understand and follow written and verbal instructions Flexible schedule and ability to work nights, weekends and holiday's (as needed) Physical Requirements Must be able to seize, grasp, turn and hold objects with hands. Must be able to work on your feet for at least 8 hours. Fast paced movements are required to go from one part of the club to others. Must be able to move, pull, carry or lift at least 40 pounds. Occasionally kneel, bend, crouch and climb as required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match Paid Time Off: Full- Time Employees have sick day's + vacation days Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability Learning & Development: An extensive range of internally and externally run courses are available for all employees. Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.
    $23k-29k yearly est. Auto-Apply 60d+ ago
  • Front Desk Receptionist - BiGAustin

    Workforce Solutions Capital Area 3.9company rating

    Front desk associate job in Austin, TX

    NOTE: This position is reserved for individuals who have been referred to this page by a Workforce Solutions Capital Area Career Advisor. If you have NOT been referred to this page by a Career Advisor, you will need to attend a Career Information Session first then meet with a Career Advisor to determine your eligibility before we will consider you for this position. Click here to start the process to attend a Career Information Session: CLICK HERE Location: Austin, TX Company: BiGAUSTIN Employment Type: Full-Time Wage: $16/hour About Us: BiGAUSTIN is a leading nonprofit organization dedicated to empowering small businesses and entrepreneurs in underserved communities through education, counseling, and access to capital. As the first point of contact for our clients and partners, the Front Desk Receptionist will play a vital role in creating a welcoming, professional environment that reflects our mission and values. Job Summary: We are seeking a friendly, organized, and professional Front Desk Receptionist to join the BiGAUSTIN team. The ideal candidate will manage front desk operations, provide exceptional customer service, and assist with administrative tasks to ensure smooth day-to-day office functions. Responsibilities: Greet and assist visitors in a professional and friendly manner Answer and direct phone calls, taking messages and responding to inquiries. Schedule and confirm client appointments, maintaining accurate calendars for staff and meetings. Provide information about BiGAUSTIN's programs and services to clients and visitors. Provide administrative support to Executive staff (CEO, COO & Business Management), including but not limited to documentation, letter writing, scheduling meetings, travel arrangements, and preparation of materials for meetings and presentations. Assist with client intakes and prequalification's. Process incoming and outgoing mail, packages, and deliveries. Maintain the cleanliness and organization of the front desk and reception area. Manage processes and transfer incoming phone calls and messages to facilitate staff and client communications. Contribute to team efforts by providing support for special projects/events, trainings, and office management tasks to accomplish organizational goals as needed. Ensure visitor logs and security procedures are followed. Assist with administrative tasks, such as filing, copying, and scanning Assist with event planning and coordination Maintain positive relationships with clients, vendors, and colleagues Qualifications: High school diploma or equivalent, associate degree preferred Proven experience in front desk, receptionist, or administrative support roles Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) Strong organizational, multitasking, and time management skills Excellent communication skills, both written and verbal Ability to work independently and as part of a team Positive, energetic, and adaptable attitude General math skills Bilingual (English and Spanish) a plus Preferred Skills: Experience working in a nonprofit environment or with underserved communities. Familiarity with appointment scheduling software or CRM systems. Consultant: Katherine Carino
    $16 hourly 60d+ ago
  • Front Bar Receptionist

    Face FoundriÉ

    Front desk associate job in Austin, TX

    Hiring for FACE FOUDNDRIE Tarrytown Location! Help create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply! The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceed standards in guest services, phone etiquette and product and service recommendations. As a Front Bar Receptionist you will perform the following critical functions. Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ. Meet or exceed sales goals set by the Salon Manager. Explain, sell, recommend FACE FOUNDRIÉ products. Work with the Salon Manager to notify when supplies are low. Assist in all in-store operational processes. Ensure store standards are adhered to at all times. Accurately follow all company time keeping procedures. Attend mandatory training and team meetings. Follow all safety, sanitation and hygiene procedures before, during and after services to ensure board compliance at all times. Responsible for keeping the store clean and fully stocked at all times. Experience Guest Service Experience (1 year) Sales and Marketing Experience Salon Experience Preferred Current Esthetic Students Preferred Benefits: Health Insurance (Full-time employees) Paid Training Ongoing Monthly Paid Training Employee Referral Program Client Referral Program Base Pay + Commission + Gratuity Free Service Monthly Friends & Family Discount Policy (10% off) Product + Service Discount Opportunities for Advancement Structured Manager in Training program Employer Paid Liability Insurance Job Types: Full-time + Part-Time Availability: Weekends Required Education: High school or equivalent Required Please note: If you apply to multiple FACE FOUNDRIÉ locations, you may be contacted by different Hiring Managers because each location does their own hiring.
    $24k-32k yearly est. 60d+ ago
  • Front Desk Receptionist and Sales Associate

    Massage Heights-Austin

    Front desk associate job in Austin, TX

    Job DescriptionBenefits: Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Vision insurance Wellness resources Become part of the team at Massage Heights and help us inspire, educate and promote a balanced lifestyle for everyone that walks through our door. We are in search of a goal-oriented team member who is interested in more than a job, but a career. A career with us allows you to fulfill your passion of improving lives with every session. Grow into a meaningful and rewarding career that includes: Competitive and progressive pay structure that allows our team to earn more as they grow with us. We provide: Competitive starting pay of $15 per hour PLUS commissions. Merit based pay increases and tiered pay, offering experienced massage therapists the opportunity to earn up to $48-$50 per service hour plus full tips. Physical and mental well-being of our team members is important to us. We provide: Access to free massages and facials on a regular basis. Paid vacation that accrues to all team members. Opportunity to learn and build a career. We provide: Leadership management opportunities for team members. Insurance benefits. We provide: Discounted health insurance, dental and vision insurance (full time team members) Paid liability insurance We are more than a place to work, we are a team. We encourage teamwork and team recognition through a system that allows team members to acknowledge and reward other team members. These rewards (points) can be exchanged for services or gift cards from 100s of retailers. Responsibilities Answering phone calls to book guests for massage and facials Educate guests about our services, products, and programs Meet and exceed individual and team goals by selling membership packages Create and maintain positive relationships with Team Members Recognize and support Team goals SMILE, ENGAGE, HAVE FUN! Qualifications Sales, Retail or Guest Services experience a plus Previous membership sales experience a plus Excellent customer service and communication skills Positive, energetic attitude Availability to work certain nights and weekends (our busiest times) About Us We are a family owned, local business that believes receiving regular self care such as massages or facials has an enormous impact on peoples lives. However, options that can most people can afford on their schedule are difficult to come by. That is what appealed to us about Massage Heights. Also, we wanted to create a warm and welcoming environment where team members respect each other and are respected. Company Values Be reliable: Show up every day, ready to give your best. Be respectful: We care about and support each other. Be involved: Live by the Massage Heights values in everything you do. Be mindful: Treat the companys money as if it were your own. Be honest: Always tell the whole truth, every time.
    $24k-32k yearly est. 18d ago
  • Front Desk Agent

    Mehr Consultancy

    Front desk associate job in Buda, TX

    We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests. The ideal candidate should have strong communication, problem-solving, and conflict-resolution skills. Compensation: $13- $15 Key Responsibilities: Check guests in and out by confirming reservations, assigning rooms, and issuing keys. Handle guest requests and complaints promptly and professionally. Manage cash drawer and process payments (room charges, cash, debit, or credit). Keep the front desk area and lobby clean and organized. Coordinate with housekeeping to ensure room readiness for guests. Provide guests with directions and information about the property and local attractions. Answer guest calls, messages, and process requests or concerns. Run daily reports and ensure the accuracy of information. Assist guests with special requests and ensure their satisfaction. Follow all company policies, and safety procedures, and maintain confidentiality of guest information. Requirements: High school diploma or equivalent. Strong communication and customer service skills. Ability to work independently and handle stressful situations. Proficiency in Windows operating systems and office software. Ability to work well with others and develop positive working relationships. Ability to lift to 50 pounds occasionally and 10 pounds frequently.
    $13-15 hourly Auto-Apply 60d+ ago
  • Front Desk Agent (Hotel Experience Required)

    Studio 6 Hotel

    Front desk associate job in Buda, TX

    Studio 6 is strategically positioned between the upper end of the economy extended stay and lower end of the mid-price extended stay segments. The studios feature living areas and fully furnished kitchens along with linens and cookware, at an inclusive, transparent rate, competitive to the economy extended stay tier. Studio 6's brand marketing strategy, “More in your room, Less on your bill™”, has established a solid value positioning in the segment. Job Description The Studio 6 is now accepting applications for the PM/AM front desk position. The successful candidate is highly responsible, dependable, guest service oriented team player, who loves to make people happy. They have good people and communication skills, as well as an ability to work under pressure. They must have high attention to detail. The right candidate will think fast and enjoy a challenge. Previous customer service experience is required. G6 hotel experience is a plus but not mandatory. Please be willing to learn as well as lead. Qualifications Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers, both in person and by telephone/radio Ability to accurately and efficiently input information into computer systems Ability to work cohesively with co-workers both within and outside of your department Ability to compute accurate mathematical calculations Ability to think clearly, quickly, and make concise decisions Ability to prioritize, organize, and follow up Ability to work well under pressure, dealing with many arrivals and departures within a short period of time Previous customer service experience Previous hotel front desk experience is strongly preferred Previous cashiering experience is preferred Fluency in a foreign language is preferred Previous guest relations training is preferred Must be able to work a flexible schedule, including evenings, weekends, and occasional holidays Must be able to stand for up to 8 hours (or an entire shift) Additional Information All your information will be kept confidential according to EEO guidelines.
    $23k-29k yearly est. 21h ago
  • Front Desk Professional / Receptionist

    Nyle Maxwell of Killeen

    Front desk associate job in Killeen, TX

    Job Details Entry NYLE MAXWELL OF KILLEEN LLC - KILLEEN, TX Full-Time/Part-Time High School None Any Admin - ClericalDescription Duties include answering a multi-line telephone system, scheduling appointments, greeting Customers and entering Customer demographics, charges and payments into our computer system as well as performing a variety of office support and/or secretarial duties. Responsibilities: Greeting Customers Answering calls and communicating with callers in a professional, friendly and efficient manner Working with the Sales and Service Department when scheduling appointments Direct telephone calls to the appropriate parties, as necessary Perform other administrative duties as assigned Maintain a professional appearance at all times Minimum Requirements: A high school diploma or equivalent desired. Detail-oriented with ability to multi-task A minimum of one (1) year experience as a Front Desk Professional required Ability to read and comprehend instructions and information in the English language Bilingual is a is a plus but not required Excellent customer service skills POSITIVE ARTTITUDE & you must be a TEAM PLAYER! Additional Requirements: Applicant must have excellent communication skills. All applicants must be authorized to work in the USA. All applicants must be able to demonstrate ability to pass pre-employment testing to include background check, drug screen, and have a valid driver's license. Benefits PROFIT SHARING & 401(K) Retirement Plan with MATCH! Health, dental, vision, prescription and life insurance Disability Coverage Paid Vacation & Paid Holidays Employee Discounts Continued PAID TRAINING Nyle Maxwell of Killeen also provides all employees the opportunity to earn a *** NO-COST, NO-DEBT COLLEGE DEGREE *** through Degrees@Work, a partnership between the dealership, FCA US, and Strayer University. Attend college while working at our dealership! - Individual college classes - Associate, Bachelor's, and Master's degrees - Tuition, fees, and textbooks included! Applicants must have excellent communication skills. All applicants must be authorized to work in the USA. All applicants must be able to demonstrate the ability to pass pre-employment testing to include a background check, drug screen, and have a valid driver's license.
    $24k-32k yearly est. 60d+ ago
  • Front Desk Agent

    Crescent Careers

    Front desk associate job in Horseshoe Bay, TX

    Front Desk Agent | Horseshoe Bay Resort Employment Type: Full-Time Where Genuine Texas Hospitality Meets Luxury The lake life is calling! Nestled on 7,000 acres along the shores of beautiful Lake LBJ, Horseshoe Bay Resort is more than a workplace-it's a destination. Whether you're an outdoor enthusiast drawn to our world-class golf and state parks or a hospitality pro looking to grow, we provide the platform for your success. When you work in paradise, is it still called work? At Horseshoe Bay, we believe in Diversity, Equity, Inclusion, and Belonging. From our Manager in Training (MIT) program to associate outings, we invest in your story. Your Impact: The Face of the Resort As a Front Desk Agent, you are the heartbeat of the guest experience. You aren't just checking people in; you are the architect of their vacation. You will provide efficient, professional, and warm service that sets the tone for a world-class stay. Key Responsibilities: Guest Ambassadorship: Perform seamless registrations, room assignments, and checkout procedures while accommodating special requests. Operational Excellence: Master the Agilysys software system to manage reservations and guest profiles. Financial Integrity: Handle cash duties, guest billing, and "banking out" with high accuracy and adherence to resort standards. Expert Knowledge: Stay up-to-date on room rates, resort amenities, daily events, and local Hill Country attractions to provide expert recommendations. Problem Solving: Act as the primary point of contact for guest inquiries, resolving issues with grace and efficiency. What You Bring to the Team Communication: Fluent in English (written and verbal) with a professional and pleasant demeanor. Experience: Previous customer service experience is required; prior hotel or resort experience is a major plus! Technical Savvy: Strong typing and computer skills; ability to learn property management software quickly. Mindset: A self-starter with a "sense of priority" and the maturity to handle conflict with a smile. Team Spirit: A collaborative attitude and a desire to contribute to a high-performing TEAM. Requirements: High School Diploma or equivalent; valid Driver's License with a satisfactory motor vehicle report. Perks of the Paradise Life We take care of our own. In addition to a competitive salary and growth opportunities, you'll enjoy: The Essentials (Full-Time): Health & Wellness: Comprehensive Medical, Dental, and Vision insurance. Financial Security: 401k with employer match, plus Life, Disability, and Critical Illness insurance. Time Off: Paid vacation and paid holidays. The "Resort Life" Bonuses: Housing & Access: Subsidized associate housing and shuttle service available! Play Where You Work: Limited access to resort amenities, including Golf privileges (based on occupancy). Discounts: Generous retail and dining discounts at the resort and over 100 Crescent Hotels & Resorts properties nationwide. Daily Support: Weekly meal subsidies and fun associate events throughout the year. Ready to start your success story? Don't wait for the perfect wave-jump in! Apply today to join the Front Desk team at Horseshoe Bay Resort.
    $23k-29k yearly est. 37d ago

Learn more about front desk associate jobs

How much does a front desk associate earn in Pflugerville, TX?

The average front desk associate in Pflugerville, TX earns between $17,000 and $31,000 annually. This compares to the national average front desk associate range of $20,000 to $35,000.

Average front desk associate salary in Pflugerville, TX

$23,000

What are the biggest employers of Front Desk Associates in Pflugerville, TX?

The biggest employers of Front Desk Associates in Pflugerville, TX are:
  1. Cowboys Fit
  2. PCRK Group
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