Front desk associate jobs in Portland, ME

About the Role: The Office Admissions Coordinator is an integral member of the admissions team supporting the overall administrative functions of the office. As the first point of contact, this role is responsible for supporting the initial intake process for clients, within the continuum of care, by gathering necessary information, verifying eligibility, scheduling appointments, and completing administrative tasks. This position ensures that all incoming clients receive the necessary information and support to facilitate a smooth experience. By maintaining accurate records and coordinating with various departments, the coordinator helps streamline operations and improve client satisfaction. Recent administrative experience is strongly preferred. Responsibilities include: Provides a positive, professional welcome, and support to all clients and guest Manages the client intake process, including scheduling appointments and collecting necessary documentation Provides overall administrative support to the organization Supports incoming calls to the agency, redirecting calls appropriately Monitors general voicemail mailbox and re-distributes messages to rightful recipient Navigates and utilizes electronic health record (EHR) efficiently Tracks client's portal access and portal request to clients receiving OP services Updates scheduling systems with appointments and cancellations Assists clients in insurance/ behavioral health care coverage transactions Creates, maintains and updates client documentation, waiting lists, and appointment schedules Performs billing related functions; communicates with internal and external systems Oversees office supply inventory and purchasing for Crossroads Works with clinical and leadership staff to maintain a smooth, efficient operation; record keeping, scheduling, office assignments etc Adheres to all agency policies, procedures, and protocols Maintains client confidentiality Assists with the intake and admission process for all clients Ensures client paperwork is received and processed accurately Support admissions functions including but not limited to level of care screenings as directed by leadership/supervisor Fulfills all agency medical records request timely Supports the accomplishment of goals and milestones as determined by the organization strategic plan Models the values and commitments of the organization Performs additional responsibilities as assigned and relevant to the support of the organization Minimum Qualifications: High school diploma or equivalent; associate's or bachelor's degree in behavioral health administration or related field preferred Proven experience in a behavioral healthcare setting in admissions or administrative services Strong organizational skills and attention to detail Preferred Qualifications: Experience with electronic health record (EHR) systems Knowledge of healthcare regulations and compliance standards Skills: The required skills for this position include strong communication and interpersonal abilities, which are essential for interacting with patients and their families. Organizational skills are utilized daily to manage multiple admissions and maintain accurate records efficiently. Attention to detail is critical when verifying patient information and ensuring compliance with healthcare regulations. Preferred skills, such as familiarity with EHR systems, enhance the coordinator's ability to streamline processes and improve data management. Monday through Friday, 8:30am to 4:30pm

Requirements Must be knowledgeable in Microsoft Word and Outlook Ability to multi-task and stay organized required Experience with billing insurance preferred Experience scheduling in a software system preferred Ability to communicate effectively orally and in writing required Experience working in a professional office environment preferred Salary Description $18 per hour

Job Summary & Responsibilities Customer Service Professional - 5 Star Facility! Compensation: $20.00 per hour + Bonus (additional $2-$4 per hour) = Total hourly compensation = $22-$24 per hour! Summary: Our client is a highly specialized, elite company focused in the automotive industry, with an extraordinary emphasis on services. The client's main priority is to deliver luxury experience to their clients. The ideal candidate is a highly gifted, experienced and dedicated Customer Service Professional. Provides 5 Star Guest Service to current and future guests, as well as, partners and their guests and employees. Develops business and retains and services clients in the specified geographic region. Duties and Responsibilities: The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Ensures each and every guest entering the facility has an exceptional experience Answers incoming guest telephone calls in a courteous and professional manner Possesses and maintains thorough knowledge of the hospitality industry as assigned Negotiates agreements with guests Opens and closes contracts; ensuring all required client paperwork is complete and accurate Responds to and investigates guest inquiries, concerns, and issues via phone, fax, mail, and email in a timely and courteous manner Assists all guests with inquiries and concerns in a professional and friendly manner both on the telephone and in person Understands and communicates information regarding the company products, services, and policies to new and existing clients Possesses and maintains thorough knowledge of our services and products. Perform pick-up and drop-off service for guests Assist in shuttle, delivery or logistics between locations. Researches guests prior to their arrival and offer service upgrade Use company wide programs, sales development, prospecting projects, guest events and reporting for group business development Achieve monthly, quarterly and annual revenue goals as outlined Maintain and organize work area Must be in proper uniform at all times when working Must be ready to work at the start of scheduled shift Follow lawful directions from supervisors Uphold the company non-disclosure and confidentiality policies and agreements Work evenings, weekends and holiday work hours as required Other duties as directed Essential: Ability to and proven track record of management of guest services effectively and successfully Ability to work individually or within a team environment Ability to work a flexible schedule including weekends, evenings, and holidays Ability to maintain and project professional behaviors towards guests and associates Ability to work in varying environments, such as indoors and outdoors Must be a self-starter and proactive Excellent guest service skills Commitment to excellence and high standards Excellent written and verbal communication skills Good judgment with the ability to make timely and sound decisions Ability to accept instructions or directions and see through to completion Demonstrated ability to make successful presentations to individuals and/or groups Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm Requirements Minimum Requirements: Ability to work individually or within a team environment High School Diploma or equivalent - College Degree Preferred Must be a self-starter and proactive Excellent customer service skills; commitment to excellence and high standards Excellent written and verbal communication skills Good judgment with the ability to make timely and sound decisions Creative, flexible, and innovative team player Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages Excellent problem resolution Strong interpersonal skills Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm Physical Requirements: Ability to stand, walk, bend and reach for up to 8 hours Ability to lift a minimum of 45 lbs without assistance Ability to work in weather and elements and with varying degrees Work between frequently alternating environments; inside and outside, sun light and office light Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. Benefits 2022 Employee Benefits for Full-Time Employees: 100% Employer Paid Medical, Dental, Vision $25,000.00 Basic Employee Life/AD&D Insurance Short & Long Term Disability Insurance (for those in states where it is not offered) ▪ Employee Assistance Program ▪ Estate Planning Assistance: Will Prep, Living Trust, Healthcare Directives, Power of Attorney ▪ Identity Theft Assistance Services ▪ Travel Assistance through Mutual of Omaha ▪ COVID19 Resources (tele-health, metal health benefits and testing) ▪ Health Support Programs for Maternity, Gym & Health Coaching, Natural Products & Services, ▪ Pharmacy Discount Programs through CVS & Good RX ▪ 401(k) Retirement Program and Education on Financial Services ▪ Supplemental Employee Spouse and Child Life ▪ 2 Weeks accrued Vacation with cash out program after 1st year! ▪ Generous Sick and Safe accrued Pay ▪ 7 Paid Holidays ▪ Paid Birthday off! ▪ Cell Phone Pay of $40.00 a Month for hourly employees ▪ $1,500.00 Retention Bonus (1 year) ▪ $1,000.00 Referral Bonus Program ▪ Employee Discounts for Auto Rentals (Friends & Family) ▪ Employee Wholesale Auto Purchase Program ▪ Perks @Work Program thousands of discounts for just about everything! ▪ Access to full library of online professional career training; from sales to software and nearly everything in between.

The Portland Regency Hotel & Spa is looking for a Front Desk Supervisor to support daily operations and help lead the front desk during evening and overnight shifts. If you love hospitality, teamwork, and solving guest concerns with confidence and care, this is your chance to make an impact in a fast-paced, guest-focused environment. Full-Time benefits include Medical, Dental, Life and Short-Term Disability insurances, Holidays, and PTO, HHA Discounts, Fitness Center use, Uniform, Parking, and Employee Meal. 401 (k) plan with a match after one year. What You'll Do: • Supervise and support the front desk team in the absence of the manager • Perform the nightly audit and ensure accurate cash-handling, reporting, and reservation verification • Monitor guest feedback, surveys, and online reviews to celebrate wins and identify opportunities • Respond to guest concerns with professionalism, empathy, and creative problem-solving • Conduct regular property walk-throughs to ensure safety, security, and smooth operations across departments • Partner closely with the Executive Housekeeper to support fair, consistent scheduling and strong team communication • Assist with hiring, training, and team development You're a Great Fit If You: Lead with kindness, confidence, and clear communication Stay calm under pressure and think on your feet Care deeply about team respect, guest experience, and doing the job right Can work evenings, weekends, and occasional holiday shifts Qualifications: • 1-3+ years of supervisory or team-lead experience (hospitality strongly preferred) • Solid understanding of front office operations, auditing, and cash-handling procedures • Comfortable using hotel systems, third-party travel extranets, and digital reporting tools • High school diploma or equivalent (college experience is a plus!) • Must be 18+ and authorized to work in the United States • Ability to remain on your feet for extended periods and lift up to 30 lbs. • Strong organization, judgment, and guest-service skills If you're ready to mentor a team, champion great service, and deliver memorable hospitality at the heart of the Old Port, we'd love to meet you! Apply today and help us keep the property running smoothly, safely, and full of hospitality magic. We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Job Summary You will be an integral member of the front office team that creates distinctively different and authentic experiences for our guests. You will warmly greet guests and assist them with their travel itinerary, reservations, and overall guest experience details. You will be able to promote hotel services and amenities to the guests, and connect the guest to local and authentic experiences in the community. Are you friendly and able to work in a fast-paced environment? The Hotel overnight front desk agent attends to guests' needs, included, but not limited to, registration, checkout, and cashiering. Full Time Benefits: Health, Dental, Vision Insurance Life and AD&D Insurance Long-Term Disability Insurance Voluntary Accident and Critical Illness Plans Optional Supplemental Life Insurance 401k match of 100% for 3% Referral Bonuses Hotel, Restaurant, Spa and Retail Discounts at Our Portfolio of Hotels Paid Time Off - Earn up to 2 Weeks of PTO Within Your First Year Responsibilities Use your exceptional written and verbal communication skills to provide ideas about guest amenities and experiences, and organize itineraries and reservations on their behalf. Utilize the freedom to go beyond to become an expert in the local community and confidently connect vistors to unique and unforgettable experiences in the local area. Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home. Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests' needs are being met. Have an impeccable eye for detail to ensure accuracy and efficiency. Qualifications Excellent guest service skills Excellent verbal and written communication skills Proficiency with computers Previous front desk agent or night audit experience preferred Knowledge of Opera a plus Ability to work 3rd shift and weekends Ability to stand, walk and lift up to 25 lbs We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or any other characteristic protected by federal, state or local laws.

A hired team member would be responsible for opening the gym on a full-time level, Monday to Friday from 4:45 am-12 pm. A team member will be responsible for greeting members as they enter the establishment as well as answering the phone as needed. Additionally, a hired team member will be responsible for signing up prospective members and handling a cash register. As needed there will be cleaning tasks to be completed daily. Currently, we are hiring for Monday to Friday 4:45 am-12 pm for a total of 36 hours per week. Come join a fun energetic atmosphere at World Gym's front desk! At this time, masks are recommended but not required. We have increased cleaning and added daily tasks to prevent the spread of COVID in the gym. Compensation: $15.00 per hour The iconic World Gym brand was founded in 1976 by Joe Gold during the glory days of "Muscle Beach" in Venice, CA. Joe was one of the original ringleaders of Muscle Beach. In his prime, he toured with Mae West, and was at the heart of the cozy connection that has always existed between the Muscle Beach fitness scene and the celebrity of Hollywood. Joe blazed a trail followed later by the likes of Arnold Schwarzenegger, Lou Ferrigno, and Dave Draper to name just a few - all of whom had significant Hollywood careers and an intimate connection to and love for World Gym. Since that time, World Gym has evolved into an internationally recognized brand that has captured the imagination of people around the globe. Given its storied past, it is no surprise that World Gym is one of the most celebrated fitness brands in the world today. World's Gym is committed to always remaining a true gym, not a resort. This is the place for the serious, no-nonsense workout; where great shape is an authentic passion. We believe in empowering our members to lift themselves to greatness and letting confidence thrive while the mind and body grow strong. By offering expertise and state of the art equipment, we have the inspiration and tools to change lives.

Job DescriptionFront Desk Agent - Anchorage By The SeaLocation: Ogunquit, ME Job Type: Full-Time Compensation: $18 per hour Job OverviewAnchorage By The Sea is seeking a customer-focused Front Desk Agent to join our team. This role is responsible for guest registration, managing reservations, and providing guests with information about the hotel and surrounding area. If you excel in customer service and have previous experience in a service-related role, we encourage you to apply.Responsibilities Manage online, phone, and in-person room reservations in a fast-paced environment Communicate relevant shift information to the next shift and direct supervisor Welcome guests, process check-ins and check-outs, distribute room keys, and explain hotel amenities Process payments and resolve any discrepancies Address guest concerns and complaints in a professional and timely manner Provide guests with information about local attractions and amenities Collaborate with team members to ensure guest accommodations meet hotel standards and special requests are fulfilled Maintain a clean, organized, and well-functioning workstation Follow training procedures and adhere to standard operating procedures Perform additional duties as assigned by management Requirements High school diploma or equivalent experience Minimum of one year of experience in a related position Ability to work onsite at the hotel location Flexible availability for both day and night shifts Proficiency in English (reading, writing, speaking) Willingness to learn new technology platforms Ability to stand for extended periods at the front desk Ability to lift and push up to 50 lbs., including guest luggage (limited) Strong ability to work independently Friendly, professional, and customer-service-oriented demeanor Preferred Qualifications Previous experience in a customer-facing role Proficiency in Microsoft Office Suite Bilingual skills, with preference for Spanish or French

Part time and full time positions available Company Intro Are you a hospitality professional with a strong work ethic who enjoys working with people? Are you looking for an exciting opportunity to join a dynamic team at Lafayette Hotels? If you answered yes, we want to hear from you! Lafayette Hotels, a renowned family-owned and operated company with over 30 hotels and restaurants throughout Maine and New Hampshire, is seeking friendly, guest focused individuals to join our team. With properties in stunning locations such as Maine's Acadia National Park, the Southern Maine Beaches, and New Hampshire's White Mountains, Lafayette Hotels offers a perfect blend of work and adventure. **************************** Job Summary We are seeking a positive, service-oriented, energetic and self-motivated Night Auditor to join our team. The Night Auditor works the overnight front desk shift generally from 10PM - 6A or 11PM-7AM. We value dependability and honesty the most in our Night Auditors. Daily Duties Answer phone calls and assist any guest requests - towel requests, noise complaints, lock outs etc Communicate any issues with morning shift and other departments Welcome late arrivals Walk property periodically throughout the evening Adhere to and enforce all safety and emergency procedures and inform upper management of any unsafe conditions Other responsibilities as assigned Requirements & Qualifications Self motivated and independent Friendly and service oriented attitude Presentable and professional Able to stand on feet for up to 8 hours Able to read and write English Basic/intermediate computer skills High School Degree Some weekend availability, when we are busiest, is generally required in the hospitality industry Previous experience is preferred, but not required - we are willing to train someone with the right attitude Lafayette Hotels is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information. Work schedule 8 hour shift Night shift Supplemental pay Bonus pay Benefits Employee discount Paid training

Who we are Boothbay Animal Hospital is Hiring a Veterinary Receptionist! Details Role: Veterinary Receptionist Status: Full-time Salary: Negotiable and based on experience Schedule: Two 8a - 5p weekday shifts, Two 8a - 6pm weekday shifts, Every other Saturday 9am - 1pm Are you a confident, strong, and service-driven professional who thrives in a fast-paced, compassionate environment? Boothbay Animal Hospital is looking for an experienced Veterinary Receptionist to join our team of dedicated, hard-working professionals who deliver outstanding patient care and exceptional client service every single day. As a well-established practice committed to unmatched veterinary care and a five-star client experience, we're searching for someone who brings excellent communication, rock-solid reliability, and a positive, can-do attitude to our front desk. If you're the type of person who can juggle multiple tasks with calm efficiency-and do it all while keeping a smile-we want to meet you. We're not just a team; we're a collaborative, supportive group that believes we are truly better together. We prioritize growth, learning, and helping each other succeed. And yes-we still make time for puppy kisses and kitty headbutts. What We Offer Financial Benefits A flexible approach to compensation that will reflect your skillset and future performance 401(k) matching & Roth Retirement Savings Plan Flexible Spending Account (full-time only) 529 Savings Plan Tuition Support Program (full-time only) Referral bonus program Wellness Benefits Health Insurance, including medical, dental, and vision (full-time only) Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only) All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only) Sick Time / Paid Time Off Free/discounted lab work for all employee pets Pet discounts on services and products Pet food discount program Workplace Benefits Quarterly Team Rewards Bonus Program Professional development opportunities Continuing education allowance Uniform allowance Lifestyle Benefits Six paid holidays (full-time only) Employee Assistance Program Employee discount program What We're Looking For A team member who: Maintains a positive, supportive attitude-teamwork matters here. Is confident, dependable, and ready to own their role. Shows empathy for clients, coworkers, and themselves. Is eager to learn, grow, and continue developing their skills. Doesn't mind being the occasional target of puppy enthusiasm or a cat's gentle headbutt. What's In It for You Actual, real lunch breaks (yes, really!) A steady 4-day work week Rotating Saturday shifts A clinic culture that celebrates individuality, teamwork, and your unique strengths Think you're the strong, talented veterinary receptionist we've been dreaming of? We'd love to meet you! Join our team and help us continue making a meaningful difference in the lives of our patients, their families, and each other. Diversity, equity, and inclusion are core values at Boothbay Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Job Description Join Our Visionary Team as a Front Desk Receptionist at Rochester Eye Care Associates! Are you ready to be the welcoming face and the heartbeat of a cutting-edge optical experience? Rochester Eye Care Associates is on the lookout for a vibrant and customer-centric Front Desk Receptionist to join our dynamic team in Rochester, NH! Benefits include: Simple IRA with company match Paid time off (PTO) and paid holidays Eyewear benefits Employee health insurance What We Offer: Competitive Pay: $15-$19 / Hour No weekend hours: Enjoy a healthy work-life balance Career Growth: Paid training and ongoing support Team Vibe: Collaborative, relaxed atmosphere with people who love what they do Innovative Environment: Experience the newest optical innovations and eyewear styles. What We're Looking For: We are seeking a candidate with experience in optical or healthcare billing and coding who is passionate about providing exceptional customer service. Attention to detail, strong organizational skills, and a positive attitude are key to success in this role. If you're ready to be part of a forward-thinking optical experience, we want to hear from you! Apply now for the Front Desk Receptionist position and embark on a career where every day brings new opportunities to enhance the way people see the world. Your vibrant career at Rochester Eye Care Associates in Rochester, NH starts here! ResponsibilitiesAs the Front Desk Receptionist, you'll be the first point of contact, setting the tone for an exceptional optical journey. Your responsibilities will include: Warm Welcomes: Greet and assist patients with a beaming smile, making every visit memorable from the moment they step in. Efficient Coordination: Seamlessly manage appointments, inquiries, and patient flow to ensure a smooth and streamlined experience. Administrative Brilliance: Handle phone calls, emails, and paperwork with precision, maintaining an organized and efficient front desk. Patient Empathy: Demonstrate genuine care and understanding, creating a welcoming atmosphere that extends beyond just great vision. Required Skills High School Diploma or GED required. Experience in billing and coding, optical billing and coding preferable. Adaptable and flexible with the ability to multitask. Self-motivated and detail oriented. Interest in healthcare. Strong communication skills. Must present a professional appearance.

Job Description The Front Desk Agent is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest's stay, which can include multitasking, and performing the following duties in a manner that reflects our hotel's vision, mission, and core values. Compensation: $16 - $17.50 hourly Responsibilities: Operate hotel switchboard, take calls and provide information and transfer calls Take reservations over the telephone, through emails and in person, including groups Welcome guests warmly, determine their needs, and manage the registration process. Coordinate with housekeeping and maintenance to address and resolve guest concerns promptly. Manage guest check-ins and check-outs appropriately Qualifications: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Experience in food service or hospitality is preferred but not required-we welcome applicants at all experience levels. Availability to work flexible schedules, including weekends and holidays. Physical ability to stand, walk, and lift up to 25 pounds as needed. Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint About Company At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!

The Howard Johnson Portsmouth, NH is looking for a FT Front Desk Agent. is required to work weekend and in fill on night audit shifts when needed. The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors. What You'll be doing Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies. Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries. Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally. Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system. Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner. Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable. Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary. Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift. Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks. Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction. Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed. Skills and Abilities: High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills. Working Conditions & Physical Effort: Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. Benefits: Benefits for Full Time employees may include: Health, Dental and Vision Insurances Disability Insurances Supplemental Life Insurances Identity Theft Protection Flexible Spending Accounts 401(k) Retirement Plan Paid Time Off, Vacation and Holidays Employee Assistance Program AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE! *Benefits vary by location* Part-Time Benefits Also Available! EEO/VET/DISABLED

The Howard Johnson Portsmouth, NH is looking for a FT Front Desk Agent. is required to work weekend and in fill on night audit shifts when needed. The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors. What You'll be doing Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies. Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries. Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally. Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system. Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner. Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable. Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary. Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift. Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks. Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction. Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed. Skills and Abilities: High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills. Working Conditions & Physical Effort: Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. Benefits: Benefits for Full Time employees may include: Health, Dental and Vision Insurances Disability Insurances Supplemental Life Insurances Identity Theft Protection Flexible Spending Accounts 401(k) Retirement Plan Paid Time Off, Vacation and Holidays Employee Assistance Program AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE! *Benefits vary by location* Part-Time Benefits Also Available! EEO/VET/DISABLED

Requirements Job Requirements: Check-in/Check-out hotel guests Process all payments according to established hotel requirements Provide information and assistance to all guests and vendors Prepares all necessary reports during each shift for the management team Job Qualifications: Highly motivated team player with strong initiative and desire for achievement Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary Ability to work well in stressful situations Readily available and approachable for all guests while providing excellent guest service The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: Healthcare including Medical, Dental, and Vision Insurance HSA & FSA plans available! Dependent care FSA Identity Theft Protection Insurance Commuter benefits including transit & parking Pet Insurance PTO and Payroll Incentives for Annual Wellness Exams Employee Assistance Program Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services Paid Sick and Vacation Time Family Leave 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: Incentive based bonus program Free room nights at our hotels and employee discounts within your hotel brand Discounts for friends and family within your hotel brand Team Member of the Month, Quarter, and Year recognition and bonus Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work Career Growth through our in-house training program with a path personalized to your desired goals Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law. Salary Description $17.00

The Medical Front Desk Receptionist provides essential administrative support to the office, healthcare providers, and patients in a fast-paced medical practice. This role is responsible for a wide range of tasks, including patient service, appointment scheduling, data entry, electronic health record (EHR) management, and patient education. Front Desk Receptionist Essential Functions/Responsibilities (other duties may be assigned): Greet patients upon arrival and address questions and concerns Answer incoming calls, provide information, transfer calls, and take messages as needed Schedule appointments and manage multiple provider calendars Register new patients and update existing patient demographics and financial information Facilitate patient flow by notifying providers of arrivals, monitoring delays, and communicating updates to patients and staff Maintain and update patient records through data entry, faxing, and scanning Collect payments, including deductibles, coinsurance, balances, copays, and sales of OTC items Review and update accounts receivable/payable changes since prior visits Maintain an accurate log of orthotics received; contact patients for follow-ups and schedule appointments accordingly Monitor office supply inventory, place orders, and coordinate equipment maintenance and service Verify insurance eligibility, referrals, and authorizations in preparation for next-day appointments Prepare and process daily reports, deposit slips, and upload financial records to shared files Review billing claims and denials; gather required information from providers or patients to resolve issues Support additional office tasks and projects as needed Front Desk Receptionist Required Skills and Experience: High School Diploma or GED equivalent 2+ years of administrative support experience in a medical environment preferred Knowledge of health insurance processes, including pre-authorization, insurance verification, medical terminology, CPT codes and ICD-9/ ICD-10 coding preferred Excellent customer service and interpersonal skills Ability to establish and maintain effective working relationships with patients, coworkers, and the public Strong communication, multi-tasking, and problem-solving skills Ability to thrive in a fast-paced and demanding work environment Strong attention to detail and a commitment to achieving high levels of patient satisfaction Ability to maintain confidentiality and uphold HIPAA compliance at all times Sound judgment and discretion in handling sensitive information Team-oriented mindset, flexibility, and a willingness to learn Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and general computer systems Front Desk Receptionist Physical Requirements: The physical demands described here represent those to perform essential job functions. Reasonable accommodation may be made for individuals with disabilities. While performing this role, the employee must regularly: Sit, talk, hear, and use hands to write, type, or operate office equipment Occasionally reach with hands and arms; climb, balance, stoop, kneel, crouch, crawl, and smell Perform repetitive motions, including reaching overhead and typing Lift up to 50 pounds occasionally and carry objects weighing up to 25 pounds Maintain peripheral vision, depth perception, and focus adjustments Front Desk Receptionist Benefits Offered: Health Insurance (Single & Family plans available) Life Insurance Disability Insurance 401(k) Plan with Company Match Employee Discount Program Paid Time Off (PTO) Paid Holidays

Job Description About the Role: The Office Admissions Coordinator is an integral member of the admissions team supporting the overall administrative functions of the office. As the first point of contact, this role is responsible for supporting the initial intake process for clients, within the continuum of care, by gathering necessary information, verifying eligibility, scheduling appointments, and completing administrative tasks. This position ensures that all incoming clients receive the necessary information and support to facilitate a smooth experience. By maintaining accurate records and coordinating with various departments, the coordinator helps streamline operations and improve client satisfaction. Recent administrative experience is strongly preferred. Responsibilities include: Provides a positive, professional welcome, and support to all clients and guest Manages the client intake process, including scheduling appointments and collecting necessary documentation Provides overall administrative support to the organization Supports incoming calls to the agency, redirecting calls appropriately Monitors general voicemail mailbox and re-distributes messages to rightful recipient Navigates and utilizes electronic health record (EHR) efficiently Tracks client's portal access and portal request to clients receiving OP services Updates scheduling systems with appointments and cancellations Assists clients in insurance/ behavioral health care coverage transactions Creates, maintains and updates client documentation, waiting lists, and appointment schedules Performs billing related functions; communicates with internal and external systems Oversees office supply inventory and purchasing for Crossroads Works with clinical and leadership staff to maintain a smooth, efficient operation; record keeping, scheduling, office assignments etc Adheres to all agency policies, procedures, and protocols Maintains client confidentiality Assists with the intake and admission process for all clients Ensures client paperwork is received and processed accurately Support admissions functions including but not limited to level of care screenings as directed by leadership/supervisor Fulfills all agency medical records request timely Supports the accomplishment of goals and milestones as determined by the organization strategic plan Models the values and commitments of the organization Performs additional responsibilities as assigned and relevant to the support of the organization Minimum Qualifications: High school diploma or equivalent; associate's or bachelor's degree in behavioral health administration or related field preferred Proven experience in a behavioral healthcare setting in admissions or administrative services Strong organizational skills and attention to detail Preferred Qualifications: Experience with electronic health record (EHR) systems Knowledge of healthcare regulations and compliance standards Skills: The required skills for this position include strong communication and interpersonal abilities, which are essential for interacting with patients and their families. Organizational skills are utilized daily to manage multiple admissions and maintain accurate records efficiently. Attention to detail is critical when verifying patient information and ensuring compliance with healthcare regulations. Preferred skills, such as familiarity with EHR systems, enhance the coordinator's ability to streamline processes and improve data management. Monday through Friday, 8:30am to 4:30pm

You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will warmly and enthusiastically greet arriving guests and assist them with check in/out to ensure they are comfortable and feel welcome while also providing information. You will promote hotel services and amenities to the guests. Responsibilities Enthusiastically welcome our guests, anticipate their needs, assist them with check in and check out, and respond promptly with your personal spirit, however busy and whatever time of day. Create memorable experiences with a warm, welcoming personality that can relate to guests and associates. Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty. Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home. Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests' needs are being met. Enjoy multi-tasking at a fast pace while having an impeccable eye for detail to ensure accuracy and efficiency. Qualifications Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it's also a lot of fun! Experience. Previous experience passionately providing service to others and assisting them with cash transactions. People Person. The best part of serving others is creating experiences for them that go beyond the expected. Great communicator. Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing. A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy. Needed Attributes Employees must fulfill their performance standards for this position and comply with policies, rules and procedures of the Hotel, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees. The is intended to describe the general nature and work responsibilities of the position. This job description and duties of this position are subject to change, modification and addition as deemed necessary by the Hotel. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers or other Hotel Officials. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We are looking to hire both morning and evening shifts. Company Intro Are you a hospitality professional with a strong work ethic who enjoys working with people? Are you looking for an exciting opportunity to join a dynamic team at Lafayette Hotels? If you answered yes, we want to hear from you! Lafayette Hotels, a renowned family-owned and operated company with over 30 hotels and restaurants throughout Maine and New Hampshire, is seeking a friendly Front Desk Agent to join our team. With properties in stunning locations such as Maine's Acadia National Park, the Southern Maine Beaches, and New Hampshire's White Mountains, Lafayette Hotels offers a perfect blend of work and adventure. **************************** Job Summary The Front Desk team are the face of our hotel. Front Desk Agents assist our guests by listening to and understanding their specific needs to find them the perfect room. After arrival, our goal is to ensure our guests stay exceeds expectations. The Front Desk department is the hub of the hotel, and a great place to start your career in hospitality. Daily Duties Hotel reservations Welcome guests upon arrival Check in and check out procedures Provide information and answer questions about local area attractions Coordinate with other departments to ensure our guests are well attended to while staying with us Other responsibilities as assigned Requirements & Qualifications Team Player Friendly and service oriented attitude Presentable and professional Able to stand on feet for up to 8 hours Able to read and write English Basic/intermediate computer skills Highschool Degree Some weekend availability, when we are busiest, is generally required in the hospitality industry Lafayette Hotels is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information. Work schedule Weekend availability 8 hour shift Monday to Friday Day shift Night shift Holidays Supplemental pay Bonus pay Benefits Paid time off 401(k) matching Employee discount Paid training Profit sharing

Join Our Visionary Team as a Front Desk Receptionist at Rochester Eye Care Associates! Are you ready to be the welcoming face and the heartbeat of a cutting-edge optical experience? Rochester Eye Care Associates is on the lookout for a vibrant and customer-centric Front Desk Receptionist to join our dynamic team in Rochester, NH! Benefits include: Simple IRA with company match Paid time off (PTO) and paid holidays Eyewear benefits Employee health insurance What We Offer: Competitive Pay: $15-$19 / Hour No weekend hours: Enjoy a healthy work-life balance Career Growth: Paid training and ongoing support Team Vibe: Collaborative, relaxed atmosphere with people who love what they do Innovative Environment: Experience the newest optical innovations and eyewear styles. What We're Looking For: We are seeking a candidate with experience in optical or healthcare billing and coding who is passionate about providing exceptional customer service. Attention to detail, strong organizational skills, and a positive attitude are key to success in this role. If you're ready to be part of a forward-thinking optical experience, we want to hear from you! Apply now for the Front Desk Receptionist position and embark on a career where every day brings new opportunities to enhance the way people see the world. Your vibrant career at Rochester Eye Care Associates in Rochester, NH starts here!