Regence Club - Part-time Front Desk
Front Desk Associate Job In Portland, OR
Position Title: Part-time Front Desk
Classification: Non- Exempt
Reports to: Club Director
Hourly wage: $17.50
Schedule: M - F/2pm-6:30pm
**Applicants' bilingual in Spanish are highly encouraged to apply.
About our organization:
BGCP'S mission is to empower all young people, especially those who need us most, to discover their full potential as caring, engaged, responsible community members. BGCP's top priorities are to ensure an inclusive, diverse, and equitable work environment with an uncompromised commitment to safety. We seek individuals who are dedicated to supporting extraordinary experiences for youth, are exceptional team members, have an investment in our surrounding communities, and are hungry for ongoing personal growth and professional development.
About the Position: The right individual needs to be very organized, take pride in presenting a professional environment and communicate effectively at the workplace. Any other responsibilities that support the organization, its members and the community will be required on a regular basis. This position does not have direct responsibility for staff supervision. BGCP staff receive over 35 hours of professional development training each year as you gain valuable experience in youth development and gain administrative and customer service skills.
Position Responsibilities:
Accurately enter members into the computer system with skill and proficiency.
Acknowledge and greet everyone who enters and leaves the clubs facilities.
Provide detailed descriptions of Boys & Girls Club, packages, services, facility features and hours of operations. Maintain membership accounts.
Answer the phone promptly.
Actively promote the club, services, and programs, promotions and/or discounts available.
Maintain eye contact when addressing external and internal guests.
Handle guests' questions and concerns professionally and courteously.
Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction.
Maintain a clean; safe, fully stocked and well-organized work area.
Develop ability to work without constant direct supervision and remain at assigned post for extended periods of time.
Maintain a positive attitude and contribute toward a quality work environment.
Regularly attend, participate in and support training and staff meetings for the club.
Communicate to supervisor(s) any and all occurrences involving staff of guests in the club that require attention.
Contribute to the creation of the overall Club's climate for youth development.
Provide everyday guidance to members.
Maintain accurate and up-to-date program records; including attendance tracking, reports and grant paperwork.
Work collaboratively with other staff members to meet program goals and organizational outcomes.
Provide guidance and role modeling for members to ensure a safe and positive environment for youth.
Accept payments and complete appropriate paperwork associated with payments.
Handle other duties and responsibilities as deemed necessary by the Club Director or Youth & Family Service Manager
Position Requirements
Provide role model values, expectations, and exceptional youth development skills at all times.
Support and collaborate with the Club leadership team to promote a consistent and impactful Club experience for all youths & teens.
Communicate with parents, program partners and stakeholders to ensure strong relationships and a safe Club.
Participate in the collection of data regarding program delivery, quality, and outcomes.
Possess a strong understanding of and adhere to organizational policies and procedures with the ability to demonstrate good judgment when unexpected situations arise.
May need to deal with stressful incidents that can occur in the daily commencement of their duties.
All BGCP employees are Mandated Reporters and must report any suspected Child Abuse or Neglect to their direct supervisor.
Position Qualifications:
Must have knowledge of youth and teen development principles and practices.
Ability to consistently meet schedules and deadlines.
Ability to meet consistent attendance.
Ability to be punctual and adhere to a set work schedule, established by position expectations and site needs.
Strong communication skills.
Ability to work independently and efficiently without direct supervision.
License to drive (if over 21) and ability to drive Club vans a plus.
Consistent work schedules preferred.
One year of experience preferred but NOT required.
At Boys & Girls Club of Portland, we also seek candidates with:
A strong commitment to improving equity and accessibility in youth development
A commitment to anti-racist approaches to our work
Diverse life experiences
An openness to learning, and giving/receiving feedback with colleagues
Experience collaborating with cross-functional team members to ensure information is shared, projects are completed on time, and goals are reached.
Working Conditions:
(a) Travel up to 10-20% based on position.
(b) Physical/Sensory Demands: Fast-paced working environment. Extensive computer usage and online engagement. Must be willing to build inclusive relationships and collaborate with employees at all levels within the organization and external partners.
(b.1.) occasional lifting (30 pounds), carrying, pushing and/or pulling; some climbing; some stooping, kneeling, crouching and/or crawling; and significant reaching, handling, speaking, writing, hearing, and fine finger dexterity; frequent standing, walking, and sitting. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus. High volume of work and strict adherence to workload may be stressful.
(c) Special Provisions: Occasional work outside of normal business hours, such as weekends and evenings required.
*References will be checked at the end of the interview process.
***Boys & Girls Clubs of Portland is an equal opportunity employer and considers all applications without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.
Front Desk Agent
Front Desk Associate Job In Portland, OR
Why us?
The AC Portland Downtown is seeking a Front Desl Agent to join our team in serving guests with creativity and passion.
Connect to the Pacific Northwest at AC Hotel Portland Downtown. Designed for modern travelers, our pet-friendly hotel in Portland, Oregon draws on its European style and prime City Center location to curate a thoughtful travel experience to Portland's Living Room.
Work where you belong!
As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.
We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!
Job Overview
Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
Responsibilities
Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.
Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.
Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.
Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.
Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
Maintains a friendly, cheerful and courteous demeanor at all times.
Qualifications
Education/Formal Training
High School diploma or equivalent
Experience
None required
Knowledge/Skills
Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
Must be fluent in oral and written English.
Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to read written communiques and monochrome computer screen.
Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing.
Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing.
90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing.
Mobility - must be able to reach all areas of hotel to assist clients.
Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs.
Environment
Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95%
Benefits
The Perks:
$50 discounted Tri-Met monthly pass
Drastically reduced hotel rates for you and your friends & family at Marriott Hotels
Sage Restaurant Concepts discounts (The Original Dinerant, Departure, Urban Farmer)
Two weeks paid vacation
1 week sick time
Referral Bonus Eligible
At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality.
Desk Clerk (Weekend Night Shift)
Front Desk Associate Job In Portland, OR
Part-time Description
Commercial and Residential Management Group (CRMG) is looking for a Desk Clerk for the 81-unit low-income tax-credit apartment community of The Jeffrey Apartments in SW Portland. Amenities include a community room, bike storage, community courtyard, resident services office, and lounge.
The Desk Clerk is responsible for monitoring the property overnight by walking the property hourly, monitoring the building cameras, updating the property logbook, checking in guests, posting notices as needed, responding to any property emergency, and minor cleaning of common areas.
Please review the schedule carefully to make sure this is the right fit for you!
Location: The Jeffrey (Portland, OR)
Hourly Rate: $16-$17/hr.
Schedule: PT,
Friday & Saturday, 8pm - 5am
Weekly Contracted Hours: 16
Additional Compensation: A monthly $25.00 cell phone stipend.
What we'll do for you as the Desk Clerk (Employee Benefits):
The Desk Clerk is eligible for benefits first of the month following 30 days of employment.
Assistance with work/life balance - Comprehensive Employee Assistance Program available on your first day for you and your household members.
Give you the tools to stay on track for the future - The opportunity to enroll in the 401(k) program with an employer match (Eligible first of the month after 90 days of employment).
Give you a break - Paid Sick Time and Birthday Time Off.
Requirements
Requirements for the Desk Clerk
One year of hospitality experience is preferred.
Previous experience as a Desk Clerk is a plus!
Knowledge of basic maintenance and/or preventative maintenance is preferred.
Exceptional time management skills.
Strong communication and writing skills.
About Us
Income Property Management recently acquired C&R Management Group, reshaping the long-standing history of both companies to Commercial and Residential Management Group (CRMG). This strategic alliance allows us substantially greater purchasing power with our vendors and suppliers. It also enables us to attract skilled, talented employees seeking a career with a successful and stable organization. We offer those associates a variety of opportunities for growth. Through training and experience, these employees grow with us over time, as many already have, to be excellent property management professionals - the lifeblood of any successful, professional property management organization.
EEO Statement
CRMG provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
This employer participates in E-Verify. For more information: E-Verify Participation / Right to Work
Salary Description $16-$17/hr, $25 monthly cell phone stipend
Front Desk Representative
Front Desk Associate Job In Portland, OR
Aramsco is always looking for dynamic and energetic team players to join our family of companies!
Aramsco, a family of companies, is a leading solutions provider to specialty contractors across North America, serving numerous end markets including abatement, restoration, environmental, emergency preparedness, stone care, cleaning and surface preparation. The company has more than 60 locations through which it distributes products, equipment and chemicals, and provides customers with other value-added services including equipment repair, equipment rental and education.
The company is currently looking for a full time Counter Sales Representative to provide efficient customer service for all internal and external customers by utilizing excellent, in-depth knowledge of company products and programs. In addition, the Front Counter Associate will maintain an organized, clean and inviting store showroom.
Primary Duties and Responsibilities
Greets walk-in customers and answers questions clearly and competently.
Upholds a friendly demeanor while working with customers and co-workers whether in person, on the phone or email.
Maintains a professional and inviting atmosphere.
Learns and teaches customers about products; assisting sales in the showroom.
Demonstrates new methods and products to customers in the showroom.
Interacts with customers and fellow Customer Service Reps, demonstrating professionalism.
Conducts daily sales transactions and makes the deposit.
Promptly process orders error free, with specific attention to credit information.
Stocks shelves in showroom and stockroom.
Answers phone, returns calls, and calls on past due accounts.
Places reminder calls to class attendees.
Handles coordinating/set up/cleanup of educational classes.
Qualifications/ Skills
High school diploma or equivalent.
Minimum of 2 years of customer service experience.
Strong knowledge of customer service ethics, principles and procedures.
Must have a valid driver's license or identification card.
Bilingual in English and Spanish is a plus.
Experience in janitorial, big-box store, restoration, remediation, carpet cleaning, or installation companies or products - bonus
Cash handling experience.
Proficient in administrative and documentation procedures.
Competent with working on a computer; must be familiar with MS Suite.
Strong communication skills: written and verbal.
Ability to multitask and work well in a fast paced environment.
Must be able to lift 50 pounds on a regular basis.
High level of organizational skills with great attention to detail.
Benefits (Full-Time Employees):
Health/Vision/Dental insurance.
Paid vacation.
Paid holidays.
401(k) with employer matching.
Life insurance is provided.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
****************************
Guest Services Agent
Front Desk Associate Job In Portland, OR
, text SP3873 to **************
Staypineapple is a brand of upscale, award-winning boutique hotels in coveted locations nationwide. We are all about redefining hospitality and inspiring out-of-the-ordinary experiences for our guests. As we rapidly expand, we are looking for team members who love to make a difference in the lives of others. If you want to be part of a far-from-stuffy company that is dynamic and fun with lots of opportunities, this is the place for you.
Who we re looking for:
GUEST SERVICES AGENT
We re about the friendliest company you ll ever come across and we need someone to be the face of this as soon as a guest steps into our hotel. Are you happy, outgoing and wear a perma-smile? Then this could be the job for you. In addition to generally spreading joy, you ll be ensuring guests are receiving great customer service from the time they exit their cab to entering their room and everything in between.
What to expect:
Here are a few things that will make your days full and rewarding:
Completing daily front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and rates and types of available rooms as well as other requests from guests.
Assist arriving and departing guests with their luggage to and from guest rooms.
Act as a point of reference for guests that require assistance or information and attend to their wishes and requirements. This includes their transportation needs.
Acquiring and sharing knowledge of the hotel as well as the surrounding areas, venues and attractions.
Your experience and qualifications:
High School Diploma or equivalent.
Three to six months related experience preferred.
Working knowledge of Microsoft Windows and Office.
Ability to effectively interact with all hotel guests and team members in a polite and positive manner.
Ability to quickly assess situations and create effective resolutions to problems.
Possess a passion to provide excellent customer service.
Why us?
As a growing company, Staypineapple offers plenty of opportunities. If you love making a positive impact on the lives and experiences of others, join our team. Plus, we offer:
Excellent pay & benefits (including flexible PTO, medical/dental/vision insurance, 401(k), life insurance, pet insurance, etc.)
Hotel discounts
Food & Beverage discounts
Learning & growth opportunities
Special events & celebrations
Pay: $19.06 per hour
Status: Full Time
Front Desk Associate
Front Desk Associate Job In Portland, OR
We are looking for a positive Front Desk Associate to join our team! At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for all our members. You will greet members, answer questions, solve issues, and perform administrative duties as needed. You are a natural people person with a passion for health and fitness. You understand the impact you can have through customer service and take pride in creating smiles and resolutions.
Duties and Responsibilities Enthusiastically greet members, prospective members, and guests Provide a high-level of customer service to all members and effectively resolve issues Handle front desk activities including answering phones and checking-in members Take prospective members on tours of the facility Ensure gym systems and processes are followed Enforce facility rules and regulations, ensuring facility is clean and safe
List of Skills Previous customer service experience preferred Strong communication and customer service skills Upbeat and positive attitude! Passion for health & fitness Basic computer proficiency Compensation: $15.95 - $18.00 per hour
Hotel Front Desk Agent
Front Desk Associate Job In Portland, OR
Our Story :
If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states.
We only have 3 rules at InnVentures. (We can teach you the rest!)
Rule #1 - Do everything you can for the customer!
Rule #2 - Bring a good attitude to work with you every day and take pride in your work!
Rule #3 - Have FUN!
WHY WORK AT ONE OF OUR HOTELS?
Fun, team-oriented environment
Full-time and part-time positions available to meet your needs
Great opportunities for growth
Community Involvement
Discounted hotel stays
Recognition and awards
Paid time off
BENEFITS:
We offer eligible employees a number of benefits to enhance their health and well-being:
Group insurance, including medical, dental, vision and company-paid life insurance
Paid time off including up to 40 hours vacation days, sick/ wellness leave and 7 holidays
Company-matched 401(k) plan
Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!
Get paid daily with our Daily Pay Program!
JOB OVERVIEW - FRONT DESK AGENT
Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a Front Desk Agent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions and gain loyal guests by handling all questions, requests and complaints promptly and courteously.
A TYPICAL DAY:
Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience.
Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met.
Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest's stay.
Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations.
Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts.
Support the goals of the hotel through teamwork and collaboration with all departments.
REQUIREMENTS:
Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays.
POTENTIAL CAREER PATH:
Front Office Supervisor or Sales Coordinator - Front Office Manager or Administrative Assistant
InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.
Front Desk Associate
Front Desk Associate Job In Portland, OR
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a “guest first” mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Desk Clerk (Weekend Night Shift)
Front Desk Associate Job In Portland, OR
> Desk Clerk (Weekend Night Shift) Desk Clerk (Weekend Night Shift) • Emmons Place Apartments Job Type Part-time Description Commercial and Residential Management Group is looking for an overnight Desk Clerk for the 146-unit apartment community of Emmons Place Apartments. This brand-new affordable community is located in NW Portland's Alphabet District, with amenities including a community room, bike storage, community courtyard, resident services office, and lounge.
The Desk Clerk is responsible for monitoring the property overnight by walking the property hourly, monitoring the building cameras, updating the property logbook, checking in guests, posting notices as needed, responding to any property emergency, and minor cleaning of common areas.
Tell us why you would be a great fit!
**Location:** (NW Portland)
**Hourly Rate:** $17/hr.
**Schedule:** PT, Friday & Saturday, ***9pm - 9:30am (this is an overnight shift)***
**Weekly Contracted Hours:** 23 hrs.
**Additional Compensation:** A monthly $25.00 cell phone stipend.
**What we'll do for you as the Desk Clerk (Employee Benefits):**
**The Desk Clerk will be eligible for benefits on the first of the month following 30 days of employment.**
* **Make sure you're covered -** Dental, Vision Insurance, Employer-paid Life Insurance, and Employee Paid Voluntary Insurance options.
* **Give you the tools to stay on track for the future** - The opportunity to enroll in the 401(k) program with an employer match (Eligible first of the month after 90 days of employment).
* **Assistance with work/life balance -** Employee Assistance Program (Available to use on your first day!)
* **Give you a break** - Paid Sick Time.
**All final candidates are required to go through a background screening. **
Requirements **What you will bring as the Desk Clerk**
* One year of hospitality experience is preferred.
* Previous experience as a Desk Clerk is a plus!
* Knowledge of basic maintenance and/or preventative maintenance is preferred.
* Exceptional time management skills.
* Strong communication and writing skills.
Income Property Management recently acquired C&R Management Group, reshaping the long-standing history of both companies to Commercial and Residential Management Group (CRMG). This strategic alliance allows us substantially greater purchasing power with our vendors and suppliers. It also enables us to attract skilled, talented employees seeking a career with a successful and stable organization. We offer those associates a variety of opportunities for growth. Through training and experience, these employees grow with us over time, as many already have, to be excellent property management professionals - the lifeblood of any successful, professional property management organization.
**EEO Statement**
CRMG provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
This employer participates in E-Verify. For more information:
Salary Description $17/hr., $25 monthly cell phone stipend
Hotel Reception Desk Agent
Front Desk Associate Job In Portland, OR
Guest Service Agent
Cascada Thermal Springs and Hotel, Portland, Oregon
Full-Time or Part-Time
Reports to: Director of Front Office/Assistant Front Office Manager
About Us: Cascada Thermal Spring and Hotel is a serene haven committed to sustainability. Our LEED Platinum-certified complex combines luxurious accommodations with state-of-the-art hydrothermal spa facilities, providing guests a holistic wellness experience in Portland's Alberta Arts District.
Job Overview: Join our team at Cascada Thermal Spring and Hotel, where we pride ourselves on delivering a relaxing and luxurious environment for our guests. We are seeking dedicated and friendly Guest Service Agents to ensure the seamless operation of the reception desk for the hotel. Your role will be vital in upholding our high standards of service and sustainability for the property.
Job Description: As a Guest Service Agent, you will support our hotel operations by managing guest check-ins and check-outs, handling inquiries, while providing an upscale but welcoming environment for our guests.
Requirements
Key Responsibilities:
Welcome guests warmly and provide assistance with check-in and check-out procedures.
Handle guest inquiries and resolve issues in a friendly and professional manner.
Maintain accurate guest records and make and manage reservations.
Collaborate with other departments to ensure guest satisfaction.
Requirements:
High school diploma or equivalent.
Previous experience in a guest services role preferred, ideally in the hospitality industry.
Strong attention to detail and excellent organizational skills.
Ability to work effectively and independently in a fast-paced environment.
Flexibility to work various shifts, including evenings, weekends, and holidays.
Ability to lift and move up to 25 pounds and stand for extended periods.
Benefits:
Competitive wages and opportunities for career advancement within our growing organization.
Robust PTO and benefit offerings.
Equal Opportunity Employer:
Cascada Thermal Springs and Hotel is an equal opportunity employer dedicated to fostering an inclusive workplace environment. We celebrate diversity and do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status.
Join us at Cascada Thermal Springs and Hotel and play a key role in maintaining the excellence of our luxurious facilities while championing sustainability in our LEED Platinum-certified complex. We look forward to welcoming you to our team!
Front Desk Agent
Front Desk Associate Job In Portland, OR
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Front Desk Lead Receptionist
Front Desk Associate Job In Portland, OR
Full-time Description
Front Desk Lead Receptionist
JOB CLASS/Grade: Assistant / Grade 9
WAGE: Starting at $45,000 per year
FLSA; EEO; WC Non-Exempt; 5 - Administrative Support; 8877
FTE; FT/PT; STATUS: 1.0 FTE; Full-Time with Benefits; Regular
APPLY AT: ************
STATUS: Full-Time with Benefits
PROGRAM(S): Administration
SECTOR / Division: Administration
REQUIREMENTS: English Required
Spanish Required
This job announcement is intended to describe the general nature and level of work being performed in this job. This is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.
Position Summary
In addition to the above-mentioned duties, some of the essential duties of this position include:
Opening the building for staff, visitors, clients, and volunteers
Greet visitors and clients in a professionally friendly, courteous manner and direct them to the appropriate staff member.
Providing basic information and assistance to all visitors
Provide front-line reception for the agency, including answering multi-line voicemail telephone system, routing calls, answering emails, and taking accurate messages.
Maintain and update staff and visitor sign in/out sheet.
Type miscellaneous correspondence, documents and labels as needed.
Provide clerical support for administration and various programs.
Maintain professional appearance and basic housekeeping within receptionist area.
Collaborate with Emergency Preparedness and Safety Manager regarding building opening and closing and emergency procedures.
With HR's assistance maintain legally required public notices on entry bulletin board
Monitoring IRCO general voicemail and updating to periodically include important messages such as closures.
Process translation requests and cash payments
Updating/supporting or creating hardcopy and web-based training tools such as front desk training manuals for ongoing support of back-up reception
Must be professional, dependable, outgoing, and personable, with a strong desire to work in a service-oriented capacity.
Assist with projects as needed, per supervisor's request and manager approval.
Other duties include, but are not limited to, copying, filing, updating bulletin boards, and general monitoring of the reception appearance. Solid knowledge of computer keyboarding, Microsoft Office programs and filing is required, as well as strong interpersonal communication skills and effective decision-making capability.
Essential Functions
Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
Answering screening and forwarding incoming phone calls
Requirements
Education & Experience
PREFERRED QUALIFICATIONS:
High School Diploma required, associate degree or higher preferred.
Minimum 4 years of receptionist/office support experience
Professional customer service and telephone etiquette skills required.
Proficiency in MS Office Suite including Word, Excel, and Outlook
Experience with multi-line phone systems
Experience working in a multi-cultural, multi-lingual, multi-ethnic diverse environment.
Must be able to work in the United States
Physical, Mental, & Environmental Requirements
Positions require some analysis of problems or Decision-making ability
Work under close supervision
Well protected environment with minimal hazards or obstacles
Stable work schedule with no fluctuations
Supervisory Responsibilities
Positions at this level are not responsible for any supervisory functions, or responsibilities, but may occasionally be asked to orient and/or train new employees or volunteers.
What We Offer
IRCO is a very employee-friendly workplace and offers great benefit package to our staff:
Many flexible working arrangements and schedule
Amazing opportunity to work with people who come from all over the world
Work that helps your community
3 to 6 weeks of PTO per year
401k match of over 100% on first 5%, immediate vesting
3% match for student loans or college savings
12 Paid Holidays and 1 Floating Holiday
Medical & Dental insurance options with 90% coverage for employee AND Families, no deductibles
Employer Paid Life, Short term, and Long-term Disability Insurance
Flexible spending account
Required Engagement
Engage fully in DEIB training, recommended professional development, as well as other assigned or required training activities. This engagement can also include participation in optional activities that embrace IRCO values and DEIB initiatives, such as active membership in an affinity group and/or joining a strategic plan workgroup.
How To Apply
Complete the IRCO application in our Careers Portal: IRCO Application for Employment.
Upload your resume and cover letter addressing your qualifications for this position IRCO Careers.
For questions about this position, please email *************
Please note that physical applications are accessible from IRCO's main office, 10301 NE Glisan, Portland, OR 97220. Due to the high volume of applications received, we will not be able to contact applicants or return calls regarding applications. Complete applications should include a cover letter, resume, and IRCO application.
IRCO is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any characteristics protected by law. We will make reasonable accommodations to meet our obligations under the Americans with Disabilities Act (ADA) and state disability laws.
Salary Description Starting at $45,000 per year
Part-Time Guest Experience Representative
Front Desk Associate Job In Portland, OR
**Title:** Part-Time Guest Experience Representative **Reports to:** Senior Manager of Guest Experience **Location:** Portland, OR. **Benefits:** Pittock Mansion Society offers an excellent benefits package including 100% employer-paid employee medical, vision, and dental insurance, PTO, retirement plan with company match of up to 3%, and an Employee Assistance Program.
We are seeking a Part-time Guest Experience Representative to act as ambassador of our mission and provide exceptional visitor experience.
**ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:** Perform all opening and closing duties as assigned, including securing all buildings and deactivating and activating alarms Carry out other duties as assigned **Skills** Ability to interact with public, staff, and volunteers as a team member Strong communication skills and attention to detail Cash handling experience, preferably in a fast-paced environment Ability to work weekends and occasional evenings and potentially pick up extra shifts as needed Familiarity and understanding of Point-of-Sale systems and Microsoft Office programs, especially Outlook and Excel Strong retail sales skills a plus Please submit your cover letter and resume to jobs@pittockmansion.
org .
Please include “Part-time Guest Experience Representative” in the subject line.
No phone calls, please.
Guest Services Representative
Front Desk Associate Job In Portland, OR
The Sojourn Suites Portland Airport is looking for an attentive, engaging, and service-oriented Guest Services Representative to join our team! As Guest Service Representative you will represent the hotel to the guest throughout all stages of the guest's stay. This position is responsible for performing the activities of the front desk including reservations, guest services, and telephone calls.
Just three miles from Portland International Airport and a short drive to downtown and local attractions. Sojourn Suites offers 198 all spacious suites with ample space to work, get comfortable and relax. Our affordable rates for short trips or extended stays make our location ideal for business travel and visitors to the beautiful Pacific Northwest. Sojourn Suites offers transfers from the airport using Lyft for business; please contact the property with arrival details before travel, using the contact information on the booking confirmation.
Sojourn Suites is managed by Vesta Hospitality, a reputable national hospitality company based in Vancouver, Washington, known for developing and managing exceptional properties. Vesta's vision is to ensure that every individual associated with Vesta benefits from its relationship and has respect for its connections. The mission is simple: Great Teams. Great Experiences. Great Results.
Collaborating with the Sojourn Suites team, our aim is to provide exceptional service to our guests and ensure a quality, comfortable, and convenient stay every time, allowing you to rest easy on your journey.
Benefits
Health, vision and dental insurance
401(k)
Vacation and Sick Pay
Paid Holidays
Employee Referral Program
Opportunities for Advancement
Hotel Discounts for you, your friends and family
Access to our Talent team to help you reach your career growth goals
Responsibilities
Uses suggestive selling techniques to sell rooms and to promote other services of the hotel and upsells hotel rooms according to hotel standard procedures.
Follows all guidelines in regard to guest service, including, but not limited to check-in, taking reservations, processing check out, hanlde special requests and pre-registration
Respond promptly to any guests’ inquiries or complaints in a friendly manner and offer alternate solutions if guest demand cannot be met
Demonstrate commitment to servicing our guests by being hospitable and accommodating
Document any guest accidents by completing the accident report form
Qualifications
High School diploma or GED preferred OR 6 months of related experience/training
One year of hospitality experience preferred
Experience handling cash and credit card procedures
Basic Math skills
Attention to detail
Ability and flexibility to work various shifts including evenings, weekends, and holidays
EEO Statement
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Front Desk Team Leader
Front Desk Associate Job In Portland, OR
Portland, OR **Reports To:** Asst. General Manager, General Manager **Prepared By:** Ark Hospitality This position requires minimal supervision. The individual is responsible for exercising independent judgment to manage the daily operations related to optimally operating the Front Desk. This employee understands, appreciates, and embraces ARK Hospitality's vision, mission, and values. As a leader, one must be a self- starter and understand the position requires 24-hour availability.
**ESSENTIAL DUTIES AND RESPONSIBILITIES:**
Core duties and responsibilities include the following. Other duties may be assigned.
* Training, mentoring, and supervising front desk staff
* Handling customer complaints and queries
* Promoting and marketing the business
* Meeting with each Front Desk Team Member in the department's primary work area to check- in with team members within different divisions of the property.
* Perform administrative duties in the office such as correcting/confirming timecards and following up on Front Desk assigned brand or HDG operational checklists and training.
* Communicate daily with team members as appropriate to maintain exceptional service level for guests and within the team.
* Inspect "back of house" areas to ensure brand and company standards are being met.
* Walk/be present on the property, especially during shift changes, to ensure daily priorities are communicated, which will equip individuals and the team for success.
**ATTENDANCE:**
Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards and work deadlines; beginning and ending assignments on time; and scheduled work breaks; where applicable.
**SUPERVISORY RESPONSIBILITIES:**
Directly supervises employees in the Front Desk, Responsibilities training Front Desk Team Members; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
**QUALIFICATIONS:**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
**COMPETENCIES:**
To perform the job successfully, an individual should demonstrate the following competencies:
**Intellectual**
* Analytical - Designs workflows and procedures.
* Problem-Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations.
* Project Management - Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
* Technical Skills - Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
**Interpersonal**
* Internal and External Customer Service - Manages difficult or emotional situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
* External Working Relationships - Develops and maintains courteous and effective working relationships with clients, vendors and/or any other representatives of external organizations.
**Leadership**
* Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.
* Includes staff in planning weekly schedules, (HLO, approved by GM) decision- making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self-available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products, and services; Continually works to improve front desk Team skills.
* Create a work environment that is respectful of diversity, minimizes turnover and cultivates a culture of leadership development.
**Organization**
* Business Acumen - Demonstrates knowledge of market and competition; Aligns work with strategic goals; Analyzes market and completion and adapts strategy to changing conditions.
* Cost Consciousness - Works within approved budget; Develops and implements cost saving measures.
* Business Necessity - The needs of the employer may be dependent on responding to and anticipating rapidly changing external and internal demands in all aspects of how business is conducted. This may include, but is not limited to, organization structure, finances, goals, personnel, work processes, technology, and customer demands. Therefore, it may become necessary to make modifications to how business is conducted, and work is accomplished, with minimal or no advance notice to employees. Accordingly, the employee must be capable of adapting, with minimal or no advance notice, to changes in how business is conducted, and work is accomplished, with no diminishment in work performance.
* Safety and Security -All employees are responsible for observing safety and security procedures as applicable and reporting potentially unsafe conditions to management.
**EDUCATION AND/OR EXPERIENCE:**
High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.
**LANGUAGE SKILLS:**
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
**COMPUTER SKILLS:**
To perform this job successfully, an individual should have knowledge of: PMS Rooms Management and related software, Internet Software; Spreadsheet Software (Excel); Word Processing Software (Word); Electronic Mail Software (Outlook); Presentation software (PowerPoint).
**WORK ENVIRONMENT:**
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate but can vary.
Professional attire and groomed appearance.
**PHYSICAL DEMANDS:**
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to walk. The employee is frequently required to stand, use hands to finger, handle, or feel, talk, or hear. The employee is occasionally required to sit, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, taste, or smell.
The employee must occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision.
This is not intended to be all-inclusive, additional details will be specified by the supervisor. The associate will also perform other reasonable business duties as signed by the supervisor.
Management reserves the right to change this job description, job responsibilities, duties, and working hours as needs prevail.
I HAVE READ AND
Guest Service Agent
Front Desk Associate Job In Portland, OR
More about us…
The Hoxton, Portland is the 6th Hox in our family, and the 2nd in the US. You'll find us in the heart of Old Town in an iconic building boasting with history that dates back to 1906. Our Portland home has 119 bedrooms, a rooftop taqueria, Tope; our lobby lounge, Lovely Rita; and a speakeasy basement bar, 2NW5. Plus, like all Hoxton's, you'll find our meetings and events space, The Apartment.
Job Description
Overview:
Join our team as a Part Time Guest Service Agent where you will play a crucial role in ensuring a seamless guest experience during their stay. As a Guest Service Agent, you will be responsible for overseeing the daily operations of our hotel, providing exceptional service, and maintaining accurate records. This position offers an exciting opportunity to be part of the hospitality industry and work in a dynamic environment. This position is for 2-3 days a week, including weekends. Hourly rate: $17/hour
What you'll do...
You'll take care of our guests, including check in/check out, billing, ensuring we collect correct guest data, and communicating any guest issues that arise
Work with our Front Office Manager and the rest of the Hoxton team in executing selling strategies and ensuring maximum occupancy
Inform guests of all the fun things to do in the hotel, including providing information on our restaurant & bars, as well as activations, and activities going on
Know the neighborhood and provide recommendations for dining, shopping, and activities
Proactively keep an eye on all our public area spaces, whether it's spotting a pillow in the lobby that needs some fluffing or seeing a guest from afar that looks lost
Assist guests with luggage storage and package retrieval as needed
Maintain a positive and friendly attitude at all times, even when working to achieve solutions to challenges
Lend a hand to not only guests but your colleagues and team alike - we've always been in it together, but as we re-open even more so than before
You'll work closely with the Housekeeping, Sales, and Restaurants teams to make sure the overall operation is running smoothly
Take safety seriously and follow all fire & security procedures, health & safety standards, and ensure you're working in a safe manner at all times
Qualifications
What we are looking for...
You're looking for a place where you can be you; no clones in suits here
You're all about having a positive impact on the people you interact with, leaving them with a memorable experience
We leave our egos at the door and help get stuff done
You're up for doing things differently and trying (almost) everything once
You're flexible and open to lending a hand where needed, especially as we navigate reopening
You're up for the occasional overnight shift…espresso anyone?
You're able to both speak and understand English.
You want to join a team that works hard, supports each other, and has fun along the way
Additional Information
What's in it for you…
Become part of a team that's very passionate about creating great hospitality experiences.
Competitive wages
5 Paid Days Off per Year after 90 days, mental health benefits, retirement packages, and rewards for going the extra mile and living our values
Excellent discounts across the global Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
Plenty of opportunity to progress and change it up as part of a global family of brands
Training to get you settled into your role, learning opportunities to broaden your skillset and development that helps you think, make and thrive at work
Food on us during your shift.
Enjoy a free night at The Hoxton when you first start with us.
Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work.
An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
Regular team get togethers, from our High Fives to our (pretty special!) team parties - we know how to have a good time!
The chance to challenge the norm and work in an environment that is both creative and rewarding.
Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene.
Excellent discounts across The Hoxton and the global Ennismore family.
The Hoxton, Portland is an
equal opportunity
employer. All applicants will be considered for
employment
without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. True Facts.
Guest Service Agent
Front Desk Associate Job In Portland, OR
**The Hoxton, Portland | 15 NW 4th Ave, Portland, OR 97209, USA** ** The Hoxton, Portland is the 6th Hox in our family, and the 2nd in the US. You'll find us in the heart of Old Town in an iconic building boasting with history that dates back to 1906. Our Portland home has 119 bedrooms, a rooftop taqueria, Tope; our lobby lounge, Lovely Rita; and a speakeasy basement bar, 2NW5. Plus, like all Hoxton's, you'll find our meetings and events space, The Apartment.
**Job Description**
**Overview:**
Join our team as a Part Time Guest Service Agent where you will play a crucial role in ensuring a seamless guest experience during their stay. As a Guest Service Agent, you will be responsible for overseeing the daily operations of our hotel, providing exceptional service, and maintaining accurate records. This position offers an exciting opportunity to be part of the hospitality industry and work in a dynamic environment. **This position is for 2-3 days a week, including weekends. Hourly rate: $17/hour**
**What you'll do...**
* You'll take care of our guests, including check in/check out, billing, ensuring we collect correct guest data, and communicating any guest issues that arise
* Work with our Front Office Manager and the rest of the Hoxton team in executing selling strategies and ensuring maximum occupancy
* Inform guests of all the fun things to do in the hotel, including providing information on our restaurant & bars, as well as activations, and activities going on
* Know the neighborhood and provide recommendations for dining, shopping, and activities
* Proactively keep an eye on all our public area spaces, whether it's spotting a pillow in the lobby that needs some fluffing or seeing a guest from afar that looks lost
* Assist guests with luggage storage and package retrieval as needed
* Maintain a positive and friendly attitude at all times, even when working to achieve solutions to challenges
* Lend a hand to not only guests but your colleagues and team alike - we've always been in it together, but as we re-open even more so than before
* You'll work closely with the Housekeeping, Sales, and Restaurants teams to make sure the overall operation is running smoothly
* Take safety seriously and follow all fire & security procedures, health & safety standards, and ensure you're working in a safe manner at all times
**Qualifications**
**What we are looking for...**
* You're looking for a place where you can be you; no clones in suits here
* You're all about having a positive impact on the people you interact with, leaving them with a memorable experience
* We leave our egos at the door and help get stuff done
* You're up for doing things differently and trying (almost) everything once
* You're flexible and open to lending a hand where needed, especially as we navigate reopening
* You're able to both speak and understand English.
* You want to join a team that works hard, supports each other, and has fun along the way
* Become part of a team that's very passionate about creating great hospitality experiences.
* Competitive wages
* 5 Paid Days Off per Year after 90 days, mental health benefits, retirement packages, and rewards for going the extra mile and living our values
* Excellent discounts across the global Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
* Plenty of opportunity to progress and change it up as part of a global family of brands
* Training to get you settled into your role, learning opportunities to broaden your skillset and development that helps you think, make and thrive at work
* Food on us during your shift.
* Enjoy a free night at The Hoxton when you first start with us.
* Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work.
* An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
* Regular team get togethers, from our High Fives to our (pretty special!) team parties - we know how to have a good time!
* The chance to challenge the norm and work in an environment that is both creative and rewarding.
* Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene.
* Excellent discounts across The Hoxton and the global Ennismore family.
Select an option... This field is required. This field is required. This field is required.
Medical Spa: Receptionist, Client Coordinator
Front Desk Associate Job In Portland, OR
Job Brief: Rivière Med Spa is one of Portland's fastest growing boutique, cosmetic medical spa/aesthetic clinic. We are looking for a passionate, hardworking Client Coordinator and receptionist. As a client coordinator, you will be the face of the business and deliver unsurpassed client experience. We are looking for someone who knows the meaning of outstanding customer service, loyalty, and teamwork. This person should love and enjoy interacting with guests and potential patients in a highly professional manner and be vested in business growth and success.
Responsibilities:
Building trusted relationship with clients and providing guidance to them on products and services
Role model and lead rest of the spa staff in driving sales goals for products and services
Scheduling appointments and rescheduling
Maintaining inventory for consumables and products
Maintaining Spa facility
Assisting others on the team as needed throughout the day
Skills Required:
Have trusted conversations with clients to build relationships
Handle patients with courtesy and promptness while adhering to HIPAA guidelines
Work without supervision but know when to consult with manager for assistance
Be flexible and adaptable with changing priorities
Be the sales lead for the team by creating sales funnel and executing to it and holding others accountable
Be comfortable in front of the camera to utilize social media to connect with the target audience
Work independently to efficiently complete multiple assignments within time constraints
Veterinary Receptionist - Portland, OR
Front Desk Associate Job In Portland, OR
**Rose City Veterinary Hospital** **About the Role** Rose City Veterinary Hospital is looking to add a full-time Client Care Representative to our dedicated and compassionate team. If you want to provide exceptional client service, we would love to hear from you!
We love our clients and want to support them throughout their pets' lives. Our goal is to provide our clients with the highest-quality veterinary medicine, surgery, and pet healthcare education. We are proud to be AAHA certified and hold ourselves to the highest standards.
Rose City has been in practice since 1911 and is an integral part of the community. We work with Canine Companions, Neighborhood Housing and Care Program, and Stumptown Strays to directly support programs that contribute to our community's well-being.
Our Client Care Representatives are the face of our practice. Their role plays an integral part in our community's reputation and in supporting our clients and patients by providing exceptional customer service.
Daily responsibilities include:
* Managing multiple phone lines
* Responding to client requests via email and text
* Confidently assisting clients with retail and prescription diets
* Booking appointments
* Greeting clients
* Processing payments
* Ensuring that the reception area is clean and comfortable for clients and fear-free for patients.
Rose City is the oldest operating veterinary hospital in Portland. We pride ourselves in modern medicine with old-fashioned love. We strive to cultivate a supportive, fun environment that encourages camaraderie and opportunities to learn and grow. Rose City Veterinary Hospital celebrates diversity and is committed to creating an inclusive workplace that represents a variety of cultures, perspectives, and skills.
This is a full-time position with a four-day work week and rotating Saturday shifts. A love of animals and a customer service background is a great fit for this position. Knowledge of veterinary medicine is a plus but not required. We are willing to train the right person.
This is an excellent opportunity to join an outstanding practice and start or build your career in the veterinary field! We look forward to hearing from you!
*Diversity, equity, inclusion, and belonging are core values at* *Rose City Veterinary Hospital* *and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.*
**What's In It For You**
**Financial Benefits:**
* A flexible approach to compensation that will reflect your skillset and future performance
* 401(k) matching & Roth Retirement Savings Plan
* Flexible Spending Account
* 529 Savings Plan
* Tuition Support Program
* Referral bonus program
**Wellness Benefits:**
* Health Insurance, including medical, dental, and vision
* Sick Time / Paid Time Off
* Supplemental insurance, including accident, disability, critical illness, and life insurance
* Health Savings Account
* Free/discounted lab work for all employee pets
* Pet discounts on services and products
* Pet food discount program
**Workplace Benefits:**
* Quarterly Team Rewards Bonus Program
* Professional development opportunities
* Continuing education allowance
* Uniform allowance
**Lifestyle Benefits**
* Six paid holidays
* Employee Assistance Program
* Parental leave
* Employee discount program (Apple, Verizon, Disney, auto insurance, flights, etc.)
**Benefits**
**Time Off/Work Life Balance**
Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.
* Paid Time Off
* Paid Holidays
* Team Volunteer Opportunities
**Training & Development**
Unleash your potential and foster professional growth through our comprehensive education and training programs.
* Vetcor University - training for skill development and career growth
* Mentorship Program
* CE Allowance and opportunities
* Tuition Assistance Program
* Lend a Hand Program - increased pay to help a sister hospital
* VetLife Days - rotate to a sister hospital
**Perks**
Enjoy exclusive benefits for you and your furry family members.
* Petcare Service Discounts
* Discounted Products
* Uniform Allowance
**Health & Welfare**
Take care of your well-being with our comprehensive health and wellness benefits.
* Medical, Dental, and Vision Insurance
* Optional Life Insurance, Disability, and Accidental Insurance
* EAP with counseling and mental health benefits
* DVM Professional Liability Insurance fully covered
* Licensure Fees, Professional & Association Dues
**Financial Wellbeing**
Secure your financial future with our range of offerings designed to promote your financial well-being.
* 401K with company contribution
* Health Savings Account
* Flexible Spending Account
* EAP with Financial & Legal Advice/Services
* Tuition Assistance Program
* Employee Referral Bonus
**Time Off/Work Life Balance**
Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.
* Paid Time Off
* Paid Holidays
* Team Volunteer Opportunities
**Training & Development**
Unleash your potential and foster professional growth through our comprehensive education and training programs.
* Vetcor University - training for skill development and career growth
* Mentorship Program
* CE Allowance and opportunities
* Tuition Assistance Program
* Lend a Hand Program - increased pay to help a sister hospital
* VetLife Days - rotate to a sister hospital
**Perks**
Enjoy exclusive benefits for you and your furry family members.
* Petcare Service Discounts
* Discounted Products
* Uniform Allowance
**Health & Welfare**
Take care of your well-being with our comprehensive health and wellness benefits.
* Medical, Dental, and Vision Insurance
* Optional Life Insurance, Disability, and Accidental Insurance
* EAP with counseling and mental health benefits
* DVM Professional Liability Insurance fully covered
* Licensure Fees, Professional & Association Dues
**Financial Wellbeing**
Secure your financial future with our range of offerings designed to promote your financial well-being.
* 401K with company contribution
* Health Savings Account
* Flexible Spending Account
* EAP with Financial & Legal Advice/Services
* Tuition Assistance Program
* Employee Referral Bonus
**Time Off/Work Life Balance**
Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.
* Paid Time Off
* Paid Holidays
* Team Volunteer Opportunities
prev next **Health & Welfare**
**Financial Wellbeing**
**Time Off**
**Training & Development**
**Perks**
Front Desk Agent
Front Desk Associate Job In Portland, OR
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.