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Unit Secretary
Overnight Front Desk Agent
Accorhotel
Front desk associate job in Boston, MA
Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel.
Job Description
The Overnight FrontDesk Agent welcomes and registers guests, presents statements, and collects payment for departing guests. They also communicate with housekeeping, maintenance, and guest services to fulfill guest requests. Overnight FrontDesk Agents select and block rooms for arriving guests, book same day reservations, pre-register guests as required, and sometimes escort guests to their rooms. Overnight FrontDesk Agents work closely with the guest services agents to coordinate the smooth and efficient handling of guest luggage at both check in and check out.
Qualifications
Minimum of 1-2 years' experience in a luxury hotel environment preferred
High school diploma or equivalent
Previous experience with OPERA preferred
Ability to focus attention on guest needs, remaining calm and courteous at all times
Must be able to handle a multitude of tasks in an intense, ever-changing environment
Ability to use various computer programs including MS Office Suite
Additional Information
Hourly Wage: Intro rate at $27.90, hourly rate after 90 days is $31.00
Employee benefit card offering discounted rates in Accor worldwide for you and your family.
Excellent Company benefits including medical, dental, vision and life insurance.
Personalized development opportunities across Accor's extensive brand portfolio.
Ability to make a difference through our Corporate Social Responsibility activities.
$27.9-31 hourly 8d ago
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Overnight Front Desk Agent
Accor Hotels 3.8
Front desk associate job in Boston, MA
Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel.
Job Description
The Overnight FrontDesk Agent welcomes and registers guests, presents statements, and collects payment for departing guests. They also communicate with housekeeping, maintenance, and guest services to fulfill guest requests. Overnight FrontDesk Agents select and block rooms for arriving guests, book same day reservations, pre-register guests as required, and sometimes escort guests to their rooms. Overnight FrontDesk Agents work closely with the guest services agents to coordinate the smooth and efficient handling of guest luggage at both check in and check out.
Qualifications
Minimum of 1-2 years' experience in a luxury hotel environment preferred
High school diploma or equivalent
Previous experience with OPERA preferred
Ability to focus attention on guest needs, remaining calm and courteous at all times
Must be able to handle a multitude of tasks in an intense, ever-changing environment
Ability to use various computer programs including MS Office Suite
Additional Information
Hourly Wage: Intro rate at $27.90, hourly rate after 90 days is $31.00
Employee benefit card offering discounted rates in Accor worldwide for you and your family.
Excellent Company benefits including medical, dental, vision and life insurance.
Personalized development opportunities across Accor's extensive brand portfolio.
Ability to make a difference through our Corporate Social Responsibility activities.
$27.9-31 hourly 8d ago
Postal Mail Processor ($24/hr - $39/hr)
Postal Jobs Source
Front desk associate job in Boston, MA
POSTAL MAIL PROCESSOR
NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security.
The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card).
Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail.
The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description.
Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination.
The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
$24.6-39.3 hourly 1d ago
Postal Mail Processor - Hiring Nationwide
The Postal Service
Front desk associate job in Boston, MA
POSTAL MAIL PROCESSOR
NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security.
The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card).
Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail.
The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description.
Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination.
The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
$24.6-39.3 hourly 1d ago
Postal Mail Processor - Hiring Nationwide
Postal Source
Front desk associate job in Boston, MA
POSTAL MAIL PROCESSOR
NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security.
The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card).
Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail.
The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description.
Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination.
The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
$24.6-39.3 hourly 1d ago
Unit Secretary, Per Diem
Brigham and Women's Hospital 4.6
Front desk associate job in Boston, MA
Site: The Spaulding Rehabilitation Hospital Corporation
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Summary
Performs clerical support functions for the patient care unit. Performs environmental control, revenue reconciliation, inventory management, data entry processing, and troubleshooting issues. Assists in the delivery of direct nursing care as appropriate to meet the needs of the clinical area, unit and/or department, and according to established policies and procedures.
Does this position require Patient Care?
No
Essential Functions
* Responsible for providing administrative support to a group of nonexecutive employees in a patient care department, typically a nursing unit.
* Manages and distributes information within an office and clinical reception, answers phones, greets visitors and patients and maintains patient records.
Qualifications
Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Experience
experience in a clerical support or customer service role 0-1 year preferred
Knowledge, Skills and Abilities
Computer skills Microsoft Office.
Strong follow up and resolution.
Ability to prioritize and manage multiple tasks.
Strong patient/customer service skills.
Ability to learn new software systems and technology skills.
Adjusting actions in relation to others' actions.
Additional Job Details (if applicable)
Physical Requirements
Standing Occasionally (3-33%)
Walking Occasionally (3-33%)
Sitting Constantly (67-100%)
Lifting Occasionally (3-33%) 20lbs - 35lbs
Carrying Occasionally (3-33%) 20lbs - 35lbs
Pushing Rarely (Less than 2%)
Pulling Rarely (Less than 2%)
Climbing Rarely (Less than 2%)
Balancing Occasionally (3-33%)
Stooping Occasionally (3-33%)
Kneeling Rarely (Less than 2%)
Crouching Rarely (Less than 2%)
Crawling Rarely (Less than 2%)
Reaching Occasionally (3-33%)
Gross Manipulation (Handling) Constantly (67-100%)
Fine Manipulation (Fingering) Frequently (34-66%)
Feeling Constantly (67-100%)
Foot Use Rarely (Less than 2%)
Vision - Far Constantly (67-100%)
Vision - Near Constantly (67-100%)
Talking Constantly (67-100%)
Hearing Constantly (67-100%)
Remote Type
Onsite
Work Location
300 First Avenue
Scheduled Weekly Hours
0
Employee Type
Per Diem
Work Shift
Rotating (United States of America)
Pay Range
$18.22 - $26.06/Hourly
Grade
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
1400 The Spaulding Rehabilitation Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$18.2-26.1 hourly 8d ago
Front Desk Receptionist (Part Time)
The Country Club 4.2
Front desk associate job in Boston, MA
PT FrontDesk Receptionist Senior Administrative Assistant, Assistant Manager Employee Category: Part-Time, Year-Round , Non-Exempt Schedule: Sunday - Monday, 2pm - 10pm, Optional Additional Hours
The FrontDesk Receptionist serves as the first impression of The Country Club. The position assists with member and staff communications as it relates to the Club with the ability to communicate on a professional level.
Primary Responsibilities:
* Welcome members and guests, by name when possible, in a hospitable and friendly manner
* Provide schedule of events and information to members and their guests
* Manages a multiline phone system and answers phone calls in a welcoming and timely fashion
* Be first point of contact and relay information to the management team when an emergency occurs on property
* Receive vendors and direct them as necessary
* Keep updated directions to the Club for the FrontDesk including local directions for major highways
* Campus Directions for membership and vendors
* Distributes Clubhouse mail and packages daily-notify individuals of package arrivals
* Oversees and updates Members First Dining and Club's website (reservations):
* Bedrooms
* Accept and monitor reservations and confirmations
* Maintain waitlist reservations
* Print welcome cards and keep card template current
* A la Carte
* Accept and monitor reservations in Members First Dining
* Work with Management Team on blocking time periods as necessary
* Events
* Accept and monitor reservations, confirmations and cancellations
* Call members 96 hours prior to event to confirm reservations
* Monitor waitlist reservations and contact members as directed by Management
* Maintain up to date event information at the FrontDesk
* Work closely with the Communications and Management Team to create and or print:
* Weekly write-ups, change sheets and late issued write-ups-keep current
* A la Carte Menus, Event Menus, Wine Lists, Dessert Signs and Daily Specials
* Buffet Signs and Table Numbers
* Place Cards
* Additional Administrative tasks as prescribed
* Oversees the distribution of Club keys
* Organize and distribute the Club newspapers
* Create and post deceased member cards-remove at the correct time
* Maintain sign out sheets and logs in FrontDesk manual
* Overnight car log
Required Skills:
* Proficient in Microsoft Word, Excel, Outlook, PowerPoint, Publisher
* Exposure to a private club environment is preferable
* Excellent organizational skills, ability to multitask and strong interpersonal communication skills
* Must be detail-oriented and work effectively while meeting all applicable deadlines
* Must be able to work independently and productively with minimum supervision
* Ability to prioritize, organize and follow up on daily assignments and responsibilities
* Administrative experience is preferable
Uniform Requirements:
* Business Attire
* TCC standards per the Employee Manual
Physical Requirements:
Physical Requirements:
* Lift up to 30 pounds. May be asked to lift trays or boxes of paper, mail packages
* Stand, walk, bend and lift for up to 9 hours per day
Sunday - Monday, 2pm - 10pm, Optional Additional Hours
$33k-37k yearly est. 13d ago
Overnight Front Desk Agent
Raffles
Front desk associate job in Boston, MA
Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel.
Job Description
The Overnight FrontDesk Agent welcomes and registers guests, presents statements, and collects payment for departing guests. They also communicate with housekeeping, maintenance, and guest services to fulfill guest requests. Overnight FrontDesk Agents select and block rooms for arriving guests, book same day reservations, pre-register guests as required, and sometimes escort guests to their rooms. Overnight FrontDesk Agents work closely with the guest services agents to coordinate the smooth and efficient handling of guest luggage at both check in and check out.
Qualifications
Minimum of 1-2 years' experience in a luxury hotel environment preferred
High school diploma or equivalent
Previous experience with OPERA preferred
Ability to focus attention on guest needs, remaining calm and courteous at all times
Must be able to handle a multitude of tasks in an intense, ever-changing environment
Ability to use various computer programs including MS Office Suite
Additional Information
Hourly Wage: Intro rate at $27.90, hourly rate after 90 days is $31.00
Employee benefit card offering discounted rates in Accor worldwide for you and your family.
Excellent Company benefits including medical, dental, vision and life insurance.
Personalized development opportunities across Accor's extensive brand portfolio.
Ability to make a difference through our Corporate Social Responsibility activities.
$27.9-31 hourly 9d ago
Front Desk/ Receptionist
Mindlance 4.6
Front desk associate job in Cambridge, MA
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************
Job Description:
• Receiving/Directing visitors
• Operate multiple phone lines
• Maintain a neat and presentable reception area
• Coordinate daily meeting room set-up/break-down based on Outlook
• Assist with catering orders for internal functions/meetings
• Assist with office supply orders
• Assist with shipping/receiving as needed
• Prep outgoing FedEx labels online as needed
• Perform facilities support as needed
• Work with building security and visitor access
• Typing, filing, sorting, mail/faxing and research duties
Human Resources
• Distribute daily interview schedules and resumes
• Welcome interviewers/offer hot or cold beverages
• Administer proper release forms before candidate starts email
• Work with recruiters on booking travel/hotel for out of town candidates
• Schedule lunch meetings for appropriate interviews
• File resumes, schedules and NDA
• Assist with the preparation of new hire packets
Skill Requirements:
• Excellent written and verbal skills.
• Detail oriented, computer literate, excellent communication and interaction skills.
• Ability to use Microsoft Excel, Word, PowerPoint and Outlook
• Ability to work independently and meet goals/objectives with minimal supervision.
• Self-starter, intuitive and perceptive.
• Positive attitude and professional image
Additional Information
To discuss on this opportunity feel free to reach Raghu Varun
Call on ************ or email your resume to ************************
$32k-38k yearly est. Easy Apply 60d+ ago
Front Desk Agent
Cambridge Common House
Front desk associate job in Cambridge, MA
Job Description
Are you the ultimate "people person" who loves sharing the best a city has to offer? Cambridge Common House is looking for a FrontDesk Agent to be the welcoming face behind our iconic red front door. Located in a beautifully restored 1835 historic home just steps from Harvard Square, our 16-room guest house offers a "lived-in luxury" experience.
As a property, we look for team members who bring their authentic personalities to work. You aren't just checking guests in; you are acting as their local guide, concierge, and host in the heart of Cambridge.
Compensation:
$20.50 - $21.50 hourly
Responsibilities:
The Warmest Welcome: Greet guests as they arrive at our historic Garden Street home, handling check-ins and check-outs with a smooth, friendly, and professional touch.
Curated Concierge: Share your "insider" knowledge of Harvard Square-from the best flat white at Bluestone Lane to the latest show at the American Repertory Theater.
Property Ambassador: Maintain the cozy, high-end atmosphere of our lower-level lounge and garden patios, ensuring refreshments are stocked, and the space feels inviting.
Communication Hub: Handle reservations, phone inquiries, and emails with a clear, helpful, and "boutique-style" tone.
Liaison extraordinaire: Work closely with our housekeeping and maintenance teams to ensure every room is perfect before a guest ever turns the key.
Guest Delight: Proactively anticipate guest needs-whether it's extra pillows for a fireplace suite or a taxi for an early flight-and make it happen with a smile.
Qualifications:
The "Lark" Spirit: You have a genuine love for hospitality and an appreciation for historic architecture and thoughtful design.
Physical Requirements: Ability to stand, walk, bend, kneel, and/or squat, and move/lift up to 50 lbs; you'll be moving through our historic three-story home (stairs included!). Must be able to remain in a stationary position or be mobile for extended periods during a shift. Variable environment, exposure to different types of scents/smells, noises, and/or alarms.
Savvy Communicator: You can chat with anyone-from international travelers to local visiting professors-and make them feel right at home.
Detail-Oriented: You're the type of person who notices if a flower is wilted or a pillow is slightly askew and fixes it immediately.
Tech-Comfortable: Ability to learn and master our Property Management System (PMS) and handle digital communications efficiently.
Reliable & Flexible: We are a 24/7 business, so we need team members who are dependable for their shifts, including weekends and holidays.
Locally Minded: Knowledge of the Cambridge/Boston area is a huge plus-our guests love "off the beaten path" recommendations!
About Company
Perks & Benefits:
Easy Access to MBTA Commuter Rail (we are a 5-minute walk from the Harvard Square Red Line station!).
"On a Lark" employee travel discounts across the entire Lark Hospitality portfolio (New England to California).
A beautiful, garden-filled workspace in a meticulously restored 1835 historic home.
Real opportunities for career growth within a rapidly expanding hospitality group.
About the Property: Cambridge Common House is a quiet retreat with a luxurious, residential ambiance just steps from the energy of Harvard Square. Behind our meticulously preserved 1835 facade-once the home of the influential Howe family-lies a collection of 16 guest rooms designed by Elder & Ash, featuring richly layered interiors and lush garden patios. As part of the Lark Hospitality family, we celebrate the enduring spirit of Cambridge, where past and present meet. We are a high-impact property that treats our staff with the same care and personalized attention we give our guests.
$20.5-21.5 hourly 13d ago
Part-Time Front Desk Agent
Jiten Hotel Management Inc.
Front desk associate job in Raynham, MA
This position is seeking weekend and evening availability. Saturdays and Sundays 3pm-11pm are essential shifts.
Responsibilities
Report to work on time, in proper and clean uniform, including name tag. Personal appearance and grooming must conform to standard.
Handle all duties according to hotel policies, procedures, internal rules and standards. Conform to cash handling procedures at all times.
Be knowledgeable about daily hotel operations, check daily event sheet, bulletin boards and be up to date with all changes, new procedures and events.
Have knowledge about room rates, packages, discounts and promotions and know how to handle each.
Have knowledge about guest rooms, locations, amenities, features, and all other services offered by the hotel.
Provide the highest quality of service to the customer at all times.
Answer the phones according to the standards of proper etiquette and as fast as possible no more than three rings.
Greet and register guests and provide assignments accommodating special requests whenever possible. Assist in pre-registration and blocking of reservations.
Have working knowledge of reservations and procedures, take reservations, and know the cancellation procedures and the walk policy.
Handle guest check-ins and check-outs efficiently and in a friendly and professional manner.
Communicate with incoming shift by logging pertinent information in the Pass On Log.
Ensure that all cash, check, and misc. departments are in balance at the end of each shift.
Check all credit cards to ensure they are valid. Use Telecheck cashing services to ensure all checks are valid.
Keep Housekeeping informed of any special requests, late check-outs and special need areas in the hotel.
Receive and transmit mail, phone and written messages for guests on a confidential basis.
Answer inquiries pertaining to hotel services, shopping, dining, and entertainment and travel directions.
Post any and all charges that pertain to a guest bill (individual, group master, or city ledger accounts), collect payment and make change for hotel guests following all cash procedures.
Handle special service requests including securing of guest valuables in safety deposit boxes.
Be very knowledgeable of the hotels brand priority members program.
Have thorough knowledge of emergency procedures
Be aware of new potential sales contacts through guest interaction and report the information to the Sales Department.
Be able to move luggage or packages weighing up to 30 pounds
Ensure the cleanliness of the frontdesk and back office area at all times. Utilize spare time for cleaning. Keep computer equipment clean at all times.
Adhere to all work rules, procedures, and policies established by the company, including, but not limited to, those contained in the employee handbook.
Other duties, as assigned, which the employee is capable of performing.
Assist all guests in problems and questions as required. Ensure that all guest problems are resolved by using the procedures the management team and company have established.
Have knowledge about all emergency procedures and know how to act on them.
Be flexible in regard to your work schedule.
Be familiar with the AM, PM and night daily checklist to ensure smooth daily operations.
QUALIFICATIONS
• High school diploma or GED required; however post high school education or training preferred
• Requires standing to a significant degree
• Excellent customer service focus
• Pleasant, professional, and helpful demeanor
• Able to work a flexible schedule that will include nights, weekends, and holidays
$32k-39k yearly est. Auto-Apply 9d ago
Part-Time Front Desk Agent
Courtyard Marriott-Raynham, Ma
Front desk associate job in Raynham, MA
Job Description
This position is seeking weekend and evening availability. Saturdays and Sundays 3pm-11pm are essential shifts.
Responsibilities
Report to work on time, in proper and clean uniform, including name tag. Personal appearance and grooming must conform to standard.
Handle all duties according to hotel policies, procedures, internal rules and standards. Conform to cash handling procedures at all times.
Be knowledgeable about daily hotel operations, check daily event sheet, bulletin boards and be up to date with all changes, new procedures and events.
Have knowledge about room rates, packages, discounts and promotions and know how to handle each.
Have knowledge about guest rooms, locations, amenities, features, and all other services offered by the hotel.
Provide the highest quality of service to the customer at all times.
Answer the phones according to the standards of proper etiquette and as fast as possible no more than three rings.
Greet and register guests and provide assignments accommodating special requests whenever possible. Assist in pre-registration and blocking of reservations.
Have working knowledge of reservations and procedures, take reservations, and know the cancellation procedures and the walk policy.
Handle guest check-ins and check-outs efficiently and in a friendly and professional manner.
Communicate with incoming shift by logging pertinent information in the Pass On Log.
Ensure that all cash, check, and misc. departments are in balance at the end of each shift.
Check all credit cards to ensure they are valid. Use Telecheck cashing services to ensure all checks are valid.
Keep Housekeeping informed of any special requests, late check-outs and special need areas in the hotel.
Receive and transmit mail, phone and written messages for guests on a confidential basis.
Answer inquiries pertaining to hotel services, shopping, dining, and entertainment and travel directions.
Post any and all charges that pertain to a guest bill (individual, group master, or city ledger accounts), collect payment and make change for hotel guests following all cash procedures.
Handle special service requests including securing of guest valuables in safety deposit boxes.
Be very knowledgeable of the hotels brand priority members program.
Have thorough knowledge of emergency procedures
Be aware of new potential sales contacts through guest interaction and report the information to the Sales Department.
Be able to move luggage or packages weighing up to 30 pounds
Ensure the cleanliness of the frontdesk and back office area at all times. Utilize spare time for cleaning. Keep computer equipment clean at all times.
Adhere to all work rules, procedures, and policies established by the company, including, but not limited to, those contained in the employee handbook.
Other duties, as assigned, which the employee is capable of performing.
Assist all guests in problems and questions as required. Ensure that all guest problems are resolved by using the procedures the management team and company have established.
Have knowledge about all emergency procedures and know how to act on them.
Be flexible in regard to your work schedule.
Be familiar with the AM, PM and night daily checklist to ensure smooth daily operations.
QUALIFICATIONS
• High school diploma or GED required; however post high school education or training preferred
• Requires standing to a significant degree
• Excellent customer service focus
• Pleasant, professional, and helpful demeanor
• Able to work a flexible schedule that will include nights, weekends, and holidays
$32k-39k yearly est. 9d ago
Part-Time Front Desk Agent
Jitenhotels
Front desk associate job in Raynham, MA
This position is seeking weekend and evening availability. Saturdays and Sundays 3pm-11pm are essential shifts.
Responsibilities
Report to work on time, in proper and clean uniform, including name tag. Personal appearance and grooming must conform to standard.
Handle all duties according to hotel policies, procedures, internal rules and standards. Conform to cash handling procedures at all times.
Be knowledgeable about daily hotel operations, check daily event sheet, bulletin boards and be up to date with all changes, new procedures and events.
Have knowledge about room rates, packages, discounts and promotions and know how to handle each.
Have knowledge about guest rooms, locations, amenities, features, and all other services offered by the hotel.
Provide the highest quality of service to the customer at all times.
Answer the phones according to the standards of proper etiquette and as fast as possible no more than three rings.
Greet and register guests and provide assignments accommodating special requests whenever possible. Assist in pre-registration and blocking of reservations.
Have working knowledge of reservations and procedures, take reservations, and know the cancellation procedures and the walk policy.
Handle guest check-ins and check-outs efficiently and in a friendly and professional manner.
Communicate with incoming shift by logging pertinent information in the Pass On Log.
Ensure that all cash, check, and misc. departments are in balance at the end of each shift.
Check all credit cards to ensure they are valid. Use Telecheck cashing services to ensure all checks are valid.
Keep Housekeeping informed of any special requests, late check-outs and special need areas in the hotel.
Receive and transmit mail, phone and written messages for guests on a confidential basis.
Answer inquiries pertaining to hotel services, shopping, dining, and entertainment and travel directions.
Post any and all charges that pertain to a guest bill (individual, group master, or city ledger accounts), collect payment and make change for hotel guests following all cash procedures.
Handle special service requests including securing of guest valuables in safety deposit boxes.
Be very knowledgeable of the hotels brand priority members program.
Have thorough knowledge of emergency procedures
Be aware of new potential sales contacts through guest interaction and report the information to the Sales Department.
Be able to move luggage or packages weighing up to 30 pounds
Ensure the cleanliness of the frontdesk and back office area at all times. Utilize spare time for cleaning. Keep computer equipment clean at all times.
Adhere to all work rules, procedures, and policies established by the company, including, but not limited to, those contained in the employee handbook.
Other duties, as assigned, which the employee is capable of performing.
Assist all guests in problems and questions as required. Ensure that all guest problems are resolved by using the procedures the management team and company have established.
Have knowledge about all emergency procedures and know how to act on them.
Be flexible in regard to your work schedule.
Be familiar with the AM, PM and night daily checklist to ensure smooth daily operations.
QUALIFICATIONS
• High school diploma or GED required; however post high school education or training preferred
• Requires standing to a significant degree
• Excellent customer service focus
• Pleasant, professional, and helpful demeanor
• Able to work a flexible schedule that will include nights, weekends, and holidays
$32k-39k yearly est. Auto-Apply 9d ago
Flexible Schedule Front Desk Agent - weekly pay
NFC Amenity Management 3.8
Front desk associate job in Boston, MA
[For best results, please make sure that your resume is up to date with your current contact information and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.]
We are seeking candidates who work effectively independently and thrive in a fast-paced environment. Making eye contact and being welcoming are essential! The FLEX FrontDeskAssociate will be cross-trained to work at multiple locations. Most likely, this will be an on-call or as-needed position. This is where you dictate your availability and pick up shifts as they become available.
*Reliable transportation is required for this position.*
Generally, this position pays between $17 and $20 per hour, but details can be discussed in an interview.
WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S.
A typical day at one of our frontdesks
As an NFC Amenity FrontDeskAssociate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our FrontDeskAssociates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls, requests, and package and food deliveries.
Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation.
Duties & Responsibilities (including but not limited to the following)
Provide a Warm Welcome and Fond Farewell to all residents and their guests.
Provide knowledgeable and comprehensive information about the surrounding areas.
Interact with clients in a manner that demonstrates genuine sincerity and appreciation.
Coordinate requests for dry cleaning pickup and drop-off, pet walking, housekeeping, and grocery delivery.
Advise residents and guests of any appropriate rules and regulations established by the property management.
Present a professional appearance by adhering to Company Uniform and Grooming Standards.
Perform at the highest level of Customer Service and always look for ways to Wow all clients by exceeding their expectations and striving to provide aggressive hospitality.
Facilitate contractor arrivals and departures, as well as visits from realtors, potential homebuyers, and renters.
Proactively ensure a smooth operation and service experience by effectively communicating with each team member, property management, and residents/guests.
Follow the property-specific system to receive and sign for resident packages, ensuring efficient delivery to residents.
Performs miscellaneous job-related duties as assigned.
Follow all procedures for resident, guest, and vendor access.
Accurately record time and attendance in the Company's time record-keeping system.
Adhere to all Company Polices as indicated in the Employee Handbook and Property-specific regulations.
Be knowledgeable of all emergencies and safety procedures.
Check out our website at nfcam.com and join our Social Networks:
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https://www.facebook.com/pg/NFC-Amenity-Management-***********77743/posts/?ref=page_internal
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These are the qualities and attributes we are looking for in this position-
FrontDesk Experience
Hospitality
Outgoing Personality
Teamwork
Ability To Multitask
Flexibility
Detail-Oriented
Proactive
Benefits
Weekly Pay!
Paid training.
A long list of discounts and benefits is available to all employees.
Cellphone and other reimbursements for some applicable positions.
State-required healthcare benefits are available to qualifying employees in applicable areas.
Medical, Dental, and Vision Coverage are available to qualifying employees in applicable areas.
Start earning generous paid time off as of your first day.
Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
Short-term disability income is offered to qualifying employees in applicable areas.
We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be authorized to work in the United States. Re-hire eligibility for former employees is determined by past employment performance and/or status.
At the time of this ad, the pay offered is $19.00 per hour.
$17-20 hourly 60d+ ago
Front Desk Receptionist
Columbia Auto Body 4.2
Front desk associate job in Whitman, MA
Job DescriptionBenefits:
401(k) matching
Health insurance
About Us: Columbia Auto Body is a busy, customer-focused auto body shop in Raynham. We take pride in high-quality repairs and excellent service. Were currently looking for a reliable and organized FrontDesk Receptionist to help support daily operations and keep things running smoothly.
Key Responsibilities:
Answer and direct incoming phone calls
Greet and assist customers with professionalism and a positive attitude
Receive and process parts and sublet invoices
Update and maintain the customer list daily
Track vehicles in and out of the shop and keep repair notes current
Assist with insurance supplements and documentation
Receive and record payments (insurance and customer)
Request credits and manage returns when needed
Contact insurance companies as necessary for updates, payments, or support
Organize and maintain spreadsheets for tracking shop operations
Provide general office support and help keep the front office organized
What We're Looking For:
Previous frontdesk, office, or customer service experience (auto industry a plus)
Strong communication and organizational skills
Comfortable using a computer and learning shop management tools
Reliable, detail-oriented, and a team player
Able to multitask and work in a fast-paced environment
Job Details:
Full-time position
Competitive hourly pay based on experience
MondayFriday schedule (no weekends)
Supportive team environment with room to grow
$33k-40k yearly est. 5d ago
Front Desk Agent
Sitio de Experiencia de Candidatos
Front desk associate job in Boston, MA
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$32k-39k yearly est. Auto-Apply 21d ago
Front Desk South Boston
B/Spoke Studios
Front desk associate job in Boston, MA
At B/SPOKE, we believe fitness should be inspiring, rewarding, and complementary to all the rest of life's pursuits. For many of us, it's a form of therapy - a way to forget yesterday, take back today, or change tomorrow. Our approach is holistic, on and off the bike, helping our community find a sustainable path to better health and personal growth. We aim to tailor the experience to each individual, and to connect with clients through memorable and personalized experiences.
At the forefront of the in-studio experience is our FrontDesk Team. These teammates ensure that all Clients feel welcomed, included, and supported from the moment they enter the studio. The FrontDesk Team ensures smooth running of the studio experience from open to close - morning, noon, and night - with intentional hospitality, customer service, and contagious energy at the heart of every interaction.
We are looking for individuals who will add value to our team and community BEYOND the shifts they work, not only showing up as an amazing Employee, but also an amazing Teammate. We believe in ONE TEAM / ONE DREAM, and our FrontDesk Teammates are very much a big part of the fabric of our culture.
POSITION: PART-TIME
CANDIDATE PROFILE
Passionate about the fitness + wellness community.
Commonly described as energetic, outgoing, and personable.
Friendly with professional phone and email etiquette.
Possesses outstanding customer service and problem solving skills.
Thrives in entrepreneurial, dynamic, and busy environments.
Can prioritize and multi-task within a fast-paced environment.
Go-getter who doesn't shy away from going above and beyond.
Loves learning, taking on responsibility, and working on a team.
Detail-oriented with superior organizational skills.
Possesses exceptional communication skills and ability to work with a wide range of personalities.
Looking to further hone leadership, communication, and customer service skills.
Stands for diversity, equity, inclusion, and belonging through day to day actions, and is willing to participate in studio initiatives, challenges, and learning opportunities.
Promotes and maintains the B/SPOKE culture of contagious energy, collaboration, teamwork, and support.
*Being familiar with our brand and studios as Clients is a PLUS, but not required.
RESPONSIBILITIES
Provide high level customer service to Clients with an aim to elevate experience.
Successfully carry out class check-in process as well as opening and closing procedures.
Assist Studio Management in daily tasks and projects.
Support B/SPOKE Instructors and facilitate a seamless studio experience.
Perform bike fittings and maintenance.
Be helpful, efficient, and proactive.
Be a team player and promote camaraderie.
Assist with training of newer FrontDesk Teammates.
Maintain product knowledge of B/SPOKE events, operations, marketing, and retail.
Promote and maintain the B/SPOKE culture and community atmosphere.
Participate in continued learning, training, and workshops.
Regularly attend monthly team meeting outside of normal shift.
Complete annual self and peer performance reviews.
SCHEDULING + EXPECTATIONS
Have access to reliable transportation.
Able to work a non-traditional schedule, including mornings, evenings, weekends, and some holidays with consistent weekly availability. (**CURRENTLY LOOKING TO RECRUIT CANDIDATES WITH LATE MORNING (TIL 9-10AM), MIDDAY (11-2PM), EARLY EVENING (4PM START TIME), LATER EVENING (8-9PM END TIME) AVAILABILITY**)
Possess or be willing to acquire a current, valid CPR/AED Certification.
INTERVIEW PROCESS
Submit an online application (includes 1-way video interview) + resume.
Be available to participate in an in person studio visit + interview with Local Studio Operations Team.
Be available to participate in a 30-minute virtual interview with Leadership Team.
$32k-39k yearly est. Auto-Apply 60d+ ago
Front Desk Receptionist
Bridges 4.2
Front desk associate job in Hingham, MA
Come thrive with us at our exquisite Memory Care Assisted Living Community, Bridges by EPOCH at Hingham! We are NOW HIRING a FrontDesk Concierge/Receptionist at our extraordinary senior living community!
*Per Diem, 7:30am-3:30pm and 3:30pm-7:30pm
What Makes Bridges/Waterstone a Great Place to Work?
Working at EPOCH Senior Living is rewarding and purpose-giving! Do you want to thrive at work in an upbeat, fun and friendly work culture that is life-giving to others? Our team members inspire each other as we honor the lives of the generation before us. We understand the key to success is in hiring talented, dedicated, and knowledgeable individuals who share our mission, and we want you!
If you are dependable, compassionate, and genuinely interested in making life healthier and happier for seniors, you would find the perfect fit at EPOCH Senior Living! Here, you'll find close-knit teams of remarkable people working together at our network of premier senior living communities throughout the Northeast - all with the common goal of delivering an exceptional senior living experience for our residents.
At EPOCH Senior Living communities, we pride ourselves on being a place where team members feel valued, creativity is fostered and employees and residents feel connected like family.
Why Choose EPOCH Senior Living?
We offer competitive pay and a generous benefits package for full-time team members that starts on the 1st of the month following the date of hire and 30 hours per week! Ask us about the benefits we offer to our part-time team members. We understand the importance of family and encourage a work/life balance. We offer paid time off, sick time, 7 paid holidays and 3 floating personal holidays per calendar year.
Full-Time Benefits Package
Medical Plans and Dental Plans with Blue Cross Blue Shield
Vision Plan
Flexible Spending Accounts
401(K) Auto Enrollment through Fidelity after 30 days with a discretionary company match
$50,000 Life Insurance Policy
VOYA Voluntary Benefits Critical Illness and Accident
Verizon Cell phone Discount
Wishbone Pet Insurance Discount
Training and Growth Opportunities
Tuition/Certification Reimbursement with Annual Amount of $500. English Language Classes Applicable
Free Parking
$1,500 Refer a Friend Bonus Incentive
Responsibilities
The frontdesk reception is responsible for answering phones, reception, greeting visitors and administrative responsibilities.
The frontdesk concierge works with families and liaisons between department managers.
Qualifications
Candidates must be pleasant, able to work with others and some office experience helpful.
Must be outgoing and personable, good communicator, courteous and have excellent customer service skills.
Computer and phone experience required.
Some experience in a Senior Living or Assisted Living community is helpful.
If you have a strong passion for seniors, we invite you to become part of an EPOCH team!
“I love knowing that I've made a positive impact on my residents or coworkers. Sometimes it's as small as a hug, a compliment, or spending a little extra time…I call that my second paycheck!”
- Eileen, Dietary Aide at Bridges
Nashua
You may contact Jessica Kennedy, Corporate Recruitment Manager at ************ for any questions.
Bridges by EPOCH at Hingham
1 Sgt. William B. Terry Dr
Hingham, MA 02043
Pay range: $19.00-$21.00 per hour
Walk-In's Welcome!
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About EPOCH Senior Living
Founded in 1997 and known for delivering outstanding service, EPOCH Senior Living currently operates a network of premier senior living communities throughout the Northeast. With eleven communities, Bridges by EPOCH is New England's largest stand-alone memory care assisted living provider. Offering a range of living options, including independent living, assisted living and memory care supported by Bridges , Waterstone communities are known for offering seniors 62 and over a luxury senior living experience.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$19-21 hourly Auto-Apply 60d+ ago
Front Desk Agent
Meyer Jabara Hotels 4.1
Front desk associate job in Boston, MA
Cambria Hotel Boston is looking for a FrontDesk Agent to join our team - full time . Right at the gateway to Southie, this beautiful Cambria property, has a lot to offer and is looking for a professional
and hospitable individual, just like YOU! Do you have what it takes to Journey with Meyer Jabara? Our unique culture which empowers our employees and helps them become the best version of themselves; a thriving individual, that is organized & team oriented.
As a FrontDesk Agent you will:
Deliver the People Connection - As the first impression for guests, you have a track record for creating long lasting heart connections with guests; whether they are with your hotel short term or are regulars. You enjoy interacting with others and problem solving to create memorable stays.
Deliver the Cash - You are empowered to help generate room revenue for the hotel. You are trustworthy and keep track of your personal bank. You are accurate and efficient at taking calls, delivering messages, aiding with guest packages, etc.…
Deliver the Promise - You are a visionary and innovator and work your passion for hospitality in everything that you do. You understand what it entails to be within the hospitality industry and know how to engage with hotel teams in order to meet deadlines.
You are part of a Team - At Meyer Jabara you are part of an amazing flock! You will form part of our Front Office Department and work with your peers to memorable stays, create connections, handle all frontdesk functions that will be required in your role.
$32k-37k yearly est. 17d ago
Front Desk-PT-Courtyard Boston
Coury Hospitality 3.5
Front desk associate job in Norwood, MA
DEPARTMENT: Front OfficeREPORTS TO: Front Office ManagerSTATUS: Non-Exempt This is a highly visible role that has a direct impact on creating the guest experience. Welcomes and accommodates guests, visitors, and staff in a warm and courteous manner. Oversees the guest registration and check-out process. Promotes hotel services and amenities and provides helpful information.
RESPONSIBILITIES:
Must have a true desire to satisfy the needs and desires of our guests and others in a fast-paced environment.Perform all duties toward the goal of maximizing guest service.
Greet all guests and visitors in a friendly, professional manner, giving proper eye contact and prompt attention. Be on alert for guests or visitors that appear to have questions or need aid and be ready to assist them at all times.
Greet guests who have made advance reservations for lodging and register them in an efficient and pleasant manner. Greet visitors who are looking for accommodations and attempt to meet their needs.
Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.)
Accommodate room changes expediently.
Ensure a high level of knowledge of the hotel, including, but not limited to, hotel rates and promotions, room types and layouts, hotel services and amenities, restaurant offerings and hours of operation, and hotel's historical significance.
Acquaint guests with city attractions, community events and nearby areas of interest.
Help resolve guest issues and respond to special requests. In the case of a service failure, listen empathetically to the issue, promptly report the issue to Management, and implement an appropriate service recovery response in order to restore guest satisfaction.
Settle guest accounts upon check-out and process forms of payment. Accurately following accounting procedures and cash handling policies.
Respond to all questions, whether from a guest, visitor or a coworker, in a courteous, pleasant manner and give out accurate, helpful information.
Responsible for proper key control and other security measures.
Participate in safety/security training and maintain knowledge of all safety procedures, including life safety, emergency/fire evacuation, and other protocols to ensure a safe and security environment.
Work closely and cooperatively with other front office and administration staff, including Valets, Bellman, Sales and Accounting team. Exemplify strong teamwork and treat all co-curators with professional respect.
Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)
Properly handle lost and found items.
Report accidents, injuries, and any unsafe conditions to Management and Maintenance.
Report all maintenance issues for guest satisfaction.
Report to work wearing the required uniform and meeting professional grooming standards.
Maintain confidentiality of all guests and hotel information
Perform other duties as assigned.
Actively participate in ongoing training.
KNOWLEDGE, SKILLS AND ABILITIES:
Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-curators, both in person and by telephone.
Strong customer-relations skills with a total commitment to guest satisfaction. Must be a "people-person" who thrives on public contact.
Ability to deal with guests when they are angry or upset.
Professional appearance and demeanor.
Knowledge of computer keyboard and printer operation. Ability to accurately and efficiently input information into computer systems.
Previous cashier experience/ Basic accounting skills.
Ability to work quickly and thoroughly when under pressure.
Knowledge of hotel facilities and features.
Ability to attend to more than one task at a time.
Ability to maintain excellent attendance and punctuality.
Knowledge of area and surrounding communities.
EXPERIENCE: - Customer Service experience preferred.
PHYSICAL DEMANDS: - Must be able to stand for long periods of time. - May include crowded office setting or “close quarters”. - General office environment with limited physical activity.
This job description is not an exclusive or exhaustive list of all job functions that a Curator in this position may be asked to perform from time to time.
How much does a front desk associate earn in Quincy, MA?
The average front desk associate in Quincy, MA earns between $26,000 and $44,000 annually. This compares to the national average front desk associate range of $20,000 to $35,000.
Average front desk associate salary in Quincy, MA
$34,000
What are the biggest employers of Front Desk Associates in Quincy, MA?
The biggest employers of Front Desk Associates in Quincy, MA are: