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Front desk associate jobs in Richmond, VA

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  • Administrative Receptionist

    Beacon Hill 3.9company rating

    Front desk associate job in Richmond, VA

    Our client, a respected law firm, is seeking an Administrative Receptionist to support upcoming high-profile meetings and events. The ideal candidate will be detail-oriented, organized, and polished, with experience in event coordination, hospitality, or administrative support. This role requires professionalism and the ability to adapt quickly in a fast-paced environment. This is a temporary opportunity with the potential to convert to a permanent role based on performance. Key Responsibilities: Coordinate conference room scheduling, set-ups, and catering needs Welcome and assist visitors, providing professional reception services Support executive-level meetings, client visits, and firmwide events Ensure meeting spaces are presentation-ready and fully stocked Troubleshoot scheduling and logistical issues efficiently Provide general administrative and receptionist support as needed Qualifications: Prior experience in event coordination, hospitality, or administrative support; law firm/professional services experience preferred Excellent organizational skills and attention to detail Ability to manage multiple priorities under deadlines Strong interpersonal skills with a professional, polished demeanor Tech-savvy and able to learn scheduling/resource systems High school diploma or equivalent required; college degree preferred Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)
    $22k-28k yearly est. 2d ago
  • Veterinary Receptionist

    Mission Veterinary Partners 3.8company rating

    Front desk associate job in Brandermill, VA

    Sycamore Veterinary Hospital has an opportunity for a Veterinary Receptionist to join our team! Shift Details: Full-time position, working either three 12-hour shifts, four 10-hour shifts, or five 8-hour shifts. Clinic hours are Monday-Friday from 8am-6pm and Saturday from 8am-2pm. For more than 30 years, Sycamore Vet has been proud to provide the most compassionate veterinary service to the Greater Richmond community. Our team of doctors and Licensed Veterinary Technicians bring a diverse knowledge of veterinary care to our patients and work together to give our patients the best possible care. Benefits we offer: * Industry leading pay * Employee discount for veterinary care for your furry family members * Medical, vision and dental benefits package for full-time employees * 401k retirement plan options with company match for all staff over 21 years old * A yearly scrub/uniform allowance for all employees * Flexible schedule options * Paid time off and paid holidays for full-time employees * Short-term disability insurance provided to all full-time employees * Life insurance and other benefit options are also available for full-time employees * Education discount for all staff who desire to become an RVT/CVT/LVT through the Penn Foster Online program (some eligibility requirements) * Free virtual yoga, fitness, and meditation classes for all employees * Free virtual registered dietitian lead wellness, nutrition, and cooking classes for all employees * Customized learning and developmental opportunities Job Summary: The Receptionist is the first and last contact that a client will have with the hospital and a key to creating first and lasting impressions. The Receptionist must have exceptional client service and communication skills, computer literacy, ability to handle payment and financial issues, ability to multi-task, a friendly attitude and confidence to deal with stressful situations. The Receptionist will support veterinarians, technicians, veterinary assistants, groomers and kennel staff in daily patient and client care. Responsibilities How you'll make an impact: * Maintain and uphold the Core Values and Mission Statement of MPH. * Greet clients and pets by name with a smile and a positive, solution-oriented attitude. * Answer phones promptly and professionally using a multi-line phone system; answering client inquiries about basic animal care and routine procedures, questions about veterinary services and products, and provide knowledgeable advice about wellness, prevention, and diseases. * Screen and route calls to appropriate staff; take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information. * Schedule appointments and surgeries according hospital scheduling guidelines and make surgery and appointment confirmation calls. * Note in medical records the details discussed during client conservations including the date, time, key points of the discussion and any required information. * Enter accurate charges; explain invoices to show value for care provided, stating all services and products provided before the total; echo doctors' recommendations when checking out clients. * Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper ID for checks. * Verify the eligibility of clients with charge accounts. * Check medical and computer records for accurate client addresses, phone numbers, e-mail addresses and scan appropriate new documents to patient's medical records. * Fill prescriptions refill forms and provide routine administrations instructions to clients. * Advise clients on flea/tick preventative, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, home dental products, and other retail items. Qualifications Required Knowledge, Skills and Abilities: * Demonstrated commitment to MPH core values. * Computer knowledge required- keyboarding and use of communication tools (e-mail/internet). * Working knowledge of veterinary terminology- must be able to pronounce, spell, and know the meaning. * Must have excellent spelling and grammar. * Ability to handle varied and sometimes difficult conditions; will be exposed to highly emotional situations. * Ability to display tact and respect with clients and team members, even when busy or hectic. * Ability to conduct oneself in a confident, calm, and professional manner with clients and staff when situations are stressful and/or focused on individual tasks. * Must feel and express a genuine liking for animals and their owners and for working in an animal care field. We put people first and never compromise on our values. Apply today for immediate consideration! Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Mission Pet Health (MPH) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $32k-37k yearly est. Auto-Apply 16d ago
  • Desk Clerk - FT 1st Shift Cool Lane

    Supportworks Housing 4.4company rating

    Front desk associate job in Richmond, VA

    A career at SupportWorks Housing, formerly Virginia Supportive Housing is a choice. We are here because we are driven to make a difference. We serve our most vulnerable neighbors by removing the barriers that have prevented them from maintaining stable housing, health, and wellness. We meet people where they are and treat them with dignity and respect. We support them through their unique challenges and traumas resulting from homelessness, substance abuse, and mental health issues. We give them support even when they don't know they need it. We don't give up. This work can be hard, but the impact is real. If you are committed, caring and resilient and looking to make a difference, a career at SupportWorks is for you. The Role: Full Time Desk Clerk, Monday-Friday 8:00am-4:30pm What You'll Do: You'll conduct walk-through and quarterly inspections of the common areas, units and grounds and report any findings. Answer the phone, direct calls and take messages, monitor guest registrations and resident activities. Collect rents, prepare bank deposits, provide information and keep track of maintenance work orders, and handle emergency maintenance complaints. You'll conduct move-ins of new residents, assist with application processing and explain rules/regulations. Assist with preparation of vacancy and delinquency reports, and attend staff meetings and trainings. What You'll Bring to SupportWorks: Great interpersonal, customer service and communication skills. The ability to deal with residents, coworkers and others such as inspectors and visitors with good judgment, a positive attitude, and self control. The ability to prioritize and meet deadlines in a fast paced environment. The ability to operate safely and ensure others follow safety protocols. Qualifications: A high school diploma or equivalent, and experience using Microsoft Word and Excel are required. Knowledge of applicable federal and stated housing laws plus knowledge of property management software such as OneSite or NextGen preferred. We'll train you if needed. What We Offer: A comprehensive benefits package that includes medical, dental and vision plans starting after one month of employment. Short term/long term disability and life insurance at no cost, plus voluntary life insurance. An Employee Assistance Plan (EAP) and a 403b retirement plan with a company match. A generous PTO plan including vacation, sick and personal days, and 13 paid holidays! SupportWorks conducts pre-employment drug testing, criminal background and reference checking on all applicants hired.
    $23k-28k yearly est. 38d ago
  • Front Desk Agent & Valet Attendant

    State Metal Industries 3.9company rating

    Front desk associate job in Richmond, VA

    We are looking for an upbeat, enthusiastic individual with a heart for service willing to perform a dual role as a Front Desk Agent and a Valet Attendant to join our team and provide great service and memorable experience to our guests. Benefits: Health, dental and vision insurance (full-time employees) Paid Time Off (full-time and part-time employees) 401K plan with company match (full-time and part-time employees) Hotel discounts (full-time and part-time employees) Paid holidays (full-time employees) Early access to earned wages Front Desk Agent Responsibilities: The Hotel Front desk Agent will primarily handle guest check-ins and check-outs efficiently and in a friendly and professional manner. They will also: Provide information about our hotel, available rooms, rates, and amenities Assist guests and resolve guest challenges to ensure 100% guest satisfaction Accurately conduct all cash handling and credit card processing activities Accurately, audit, balance and report on all cash and credit transactions including checks, deposits, house charges, promotional materials, postings etc. in the hotel in accordance with established policies and procedures Perform any other job related duties as assigned Front Desk Agent Desirable Qualifications: Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role Experience with hotel reservations software Customer service experience Excellent communication and organizational skills Key Responsibilities for the Valet Attendant: Greet and welcome hotel guests and visitors upon arrival with a friendly and courteous demeanor. Assist guests in exiting and entering their vehicles, helping with their luggage, if necessary. Safely drive and park guests' vehicles in designated parking areas while adhering to safety and parking regulations. Maintain a clean and organized valet stand, ensuring it is free from debris and obstacles. Provide accurate and timely information to guests regarding hotel services, local attractions, and directions. Monitor and manage the flow of vehicles at the hotel entrance, maintaining order and ensuring guest safety. Keep track of vehicle keys and maintain an organized key storage system. Maintain familiarity with various vehicle types, including luxury cars, SUVs, and larger vehicles, to handle them with care and precision. Keep accurate records of parked vehicles and retrieve them promptly upon guests' requests. Assist in coordinating and communicating with hotel staff and other valet drivers to ensure efficient operations. Adhere to safety guidelines and traffic regulations when driving guests' vehicles. Report any damage or maintenance issues with guests' vehicles to the appropriate hotel personnel. Maintain a professional appearance and follow the hotel's dress code. Provide assistance to guests in emergencies, such as jump-starting a vehicle or providing basic first aid. Collaborate with the hotel's front desk to fulfill guest requests promptly. Valet Driver Qualifications: Valid driver's license and a clean driving record. Excellent driving skills, including the ability to drive both manual and automatic transmissions. Strong customer service and communication skills. Ability to handle guests' vehicles with care and attention to detail. Basic knowledge of local area attractions, restaurants, and businesses. Physical fitness to assist with luggage and walk or stand for extended periods. Ability to work in various weather conditions, including extreme temperatures and precipitation. Ability to work in a team and cooperate with other valet drivers and hotel staff. SMI Hotel Group recruits the best and brightest, in order to deliver the highest quality service to our guests. If you believe that you have what it takes to join our team as a front desk agent, we want to hear from you. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $27k-32k yearly est. Auto-Apply 42d ago
  • Front Desk Attendant

    The Music Tree School

    Front desk associate job in Richmond, VA

    Job Description We are searching for an enthusiastic, service-focused part-time front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries, check customers out, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now! Compensation: $14 - $16 hourly Responsibilities: Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers Field customer complaints when necessary Answer incoming calls and questions about guests' needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests Answer emails from customers Update and adjust schedules Qualifications: Displays impeccable interpersonal, time management, organizational skills, and customer service skills Well-versed in taking telephone calls and handling stressful situations Working knowledge of Microsoft Office and reservation management systems High school diploma, GED, or equivalent About Company The Music Tree is a music school like no other. The vibe in the school for all who come in is tremendous, opening, welcoming, exciting, happy, and cooperative. The owners have created a place where everyone feels at home when they walk in. Lessons are fun but serious and tailored to each student's needs. We make sure that everyone taking lessons gets not only the best experience but also learns to play music, read music, and compose music. The owners are always there to help students and parents when needed, help the teachers in any way possible, as well as help the staff continue to learn and grow.
    $14-16 hourly 6d ago
  • Front Desk Agent & Valet Attendant

    The Commonwealth 4.7company rating

    Front desk associate job in Richmond, VA

    Job Description We are looking for an upbeat, enthusiastic individual with a heart for service willing to perform a dual role as a Front Desk Agent and a Valet Attendant to join our team and provide great service and memorable experience to our guests. Benefits: Health, dental and vision insurance (full-time employees) Paid Time Off (full-time and part-time employees) 401K plan with company match (full-time and part-time employees) Hotel discounts (full-time and part-time employees) Paid holidays (full-time employees) Early access to earned wages Front Desk Agent Responsibilities: The Hotel Front desk Agent will primarily handle guest check-ins and check-outs efficiently and in a friendly and professional manner. They will also: Provide information about our hotel, available rooms, rates, and amenities Assist guests and resolve guest challenges to ensure 100% guest satisfaction Accurately conduct all cash handling and credit card processing activities Accurately, audit, balance and report on all cash and credit transactions including checks, deposits, house charges, promotional materials, postings etc. in the hotel in accordance with established policies and procedures Perform any other job related duties as assigned Front Desk Agent Desirable Qualifications: Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role Experience with hotel reservations software Customer service experience Excellent communication and organizational skills Key Responsibilities for the Valet Attendant: Greet and welcome hotel guests and visitors upon arrival with a friendly and courteous demeanor. Assist guests in exiting and entering their vehicles, helping with their luggage, if necessary. Safely drive and park guests' vehicles in designated parking areas while adhering to safety and parking regulations. Maintain a clean and organized valet stand, ensuring it is free from debris and obstacles. Provide accurate and timely information to guests regarding hotel services, local attractions, and directions. Monitor and manage the flow of vehicles at the hotel entrance, maintaining order and ensuring guest safety. Keep track of vehicle keys and maintain an organized key storage system. Maintain familiarity with various vehicle types, including luxury cars, SUVs, and larger vehicles, to handle them with care and precision. Keep accurate records of parked vehicles and retrieve them promptly upon guests' requests. Assist in coordinating and communicating with hotel staff and other valet drivers to ensure efficient operations. Adhere to safety guidelines and traffic regulations when driving guests' vehicles. Report any damage or maintenance issues with guests' vehicles to the appropriate hotel personnel. Maintain a professional appearance and follow the hotel's dress code. Provide assistance to guests in emergencies, such as jump-starting a vehicle or providing basic first aid. Collaborate with the hotel's front desk to fulfill guest requests promptly. Valet Driver Qualifications: Valid driver's license and a clean driving record. Excellent driving skills, including the ability to drive both manual and automatic transmissions. Strong customer service and communication skills. Ability to handle guests' vehicles with care and attention to detail. Basic knowledge of local area attractions, restaurants, and businesses. Physical fitness to assist with luggage and walk or stand for extended periods. Ability to work in various weather conditions, including extreme temperatures and precipitation. Ability to work in a team and cooperate with other valet drivers and hotel staff. SMI Hotel Group recruits the best and brightest, in order to deliver the highest quality service to our guests. If you believe that you have what it takes to join our team as a front desk agent, we want to hear from you. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $27k-33k yearly est. 12d ago
  • FT Front Desk Receptionist

    United Surgical Partners International

    Front desk associate job in Richmond, VA

    St. Mary's Ambulatory Surgery Center prides itself on providing excellence in patient care at every encounter. We focus on offering a high-quality, service-oriented environment for your surgical procedure. St. Mary's Ambulatory Surgery Center is proudly accredited by Accreditation Association for Ambulatory Health Care. Our center performs a broad range of outpatient surgical procedures. Our mission is to care for every patient and their family as if they were our own. Each patient, each family, each and every time. The Front Desk/Patient Registration Coordinator: * Work hours 5:30 a.m. - 2 p.m. * Communicates with patients and families, physicians and staff * Register and admit patients and process their paperwork * Prepare patient charts * Update patient demographics/information in system * Collect monies due and prepare daily deposit log * Answer incoming phone calls. * Other duties that may be assigned by management What We Offer As a valued member of USPI, your health and well‑being are important to us. We are proud to provide you and your dependents with valuable and significant benefits. USPI knows the value of well-rounded, balanced employees, which is why we offer a variety of additional benefits to help manage life's daily stresses. * Competitive wages * Opportunities to better yourself professionally * Health, Dental & Vision Coverage * 401(k) retirement plan * Paid Time Off (PTO) * Company Paid Holidays * Employee Assistance Programs * Health Savings Account/ Flexible Spending Account * Education Assistance * Short Term Disability and Long Term Disability Insurance * Travel Assistance when 100+ miles from home for business or vacation * Free parking #USP-123 #LI-KB3 Required Skills: * High school graduate or equivalent. * One year previous experience or some hospital/medical clerical experience or medical terminology preferred. * Must have the skills necessary to operate office equipment that are required to fulfill job duties. * Intermediate Microsoft Office Skills. * Familiarity with patient engagement software. * Exceptional customer service and communication skills. * Longevity in past roles.
    $26k-34k yearly est. 8d ago
  • Front Desk Receptionist

    Whitewater Eye Centers

    Front desk associate job in Richmond, VA

    We are seeking a Front Desk Receptionist to join our ophthalmology practice in Richmond, IN. The ideal candidate will be responsible for greeting patients, answering phone calls, verifying insurance information, and assisting with administrative tasks. Education and Experience: High school diploma or equivalent. Two years minimum experience in customer service. One-year experience in medical office setting is preferred. Strong computer skills. Essential Skills and Abilities: Excellent customer service and communication skills. Accurate data entry. Ability to work as a team member. Management of multiple tasks simultaneously. Motivation to succeed. Strong organization with attention to detail. Empathetic personality with concern and respect for patients' needs. Composure under pressure. RESPONSIBILITIES: Greet, check-in patients (with a smile and eye contact before patient reaches desk if possible), collect co-pay and patient payments. Obtain/update patient demographic information, scanning in insurance cards Check patients out, making next appointments. Assist with phones as needed/as available. Assist with medical records as needed/ as available. Assists in general office duties and other duties, as requested.
    $26k-34k yearly est. 51d ago
  • Medical Office Front Desk Associate

    Dermatology Associates of Virginia 4.6company rating

    Front desk associate job in Richmond, VA

    About the Role: The Medical Office Front Desk Associate plays a critical role in ensuring the smooth and efficient operation of a healthcare facility's front office. This position serves as the first point of contact for patients, providing a welcoming and professional environment while managing patient check-ins, appointment scheduling, and communication. The associate is responsible for maintaining accurate patient records, handling insurance verifications, and coordinating with medical staff to facilitate seamless patient flow. By managing administrative tasks with attention to detail and empathy, the role directly contributes to enhancing patient satisfaction and supporting the overall quality of care. Ultimately, this position is essential in bridging the gap between patients and healthcare providers, ensuring that administrative processes support clinical excellence. Minimum Qualifications: High school diploma or equivalent. Previous experience in a medical office or healthcare administrative role. Basic knowledge of medical terminology and healthcare office procedures. Proficiency with electronic health record (EHR) systems and standard office software. Strong communication and interpersonal skills. Preferred Qualifications: Certification as a Medical Administrative Assistant (CMAA) or equivalent. Experience with insurance verification and medical billing processes. Familiarity with HIPAA regulations and patient privacy standards. Additional training in customer service or healthcare administration. Responsibilities: Greet and check in patients promptly and courteously upon arrival at the medical office. Schedule, reschedule, and confirm patient appointments using electronic health record (EHR) systems. Verify patient insurance information and collect co-pays or outstanding balances as required. Maintain accurate and confidential patient records, ensuring compliance with HIPAA and other regulatory standards. Answer incoming phone calls, respond to patient inquiries, and direct calls to appropriate medical personnel. Coordinate with clinical staff to manage patient flow and update appointment statuses in real time. Process patient registration and update demographic information as needed. Assist with billing and insurance claim documentation to support timely reimbursement. Perform general administrative duties such as faxing, scanning, and filing medical documents. Skills: The required skills enable the associate to efficiently manage patient interactions and administrative workflows, ensuring accuracy and professionalism in all communications. Proficiency with EHR systems and office software is essential for scheduling, record-keeping, and billing tasks, allowing the associate to maintain organized and accessible patient information. Strong communication skills facilitate clear and empathetic interactions with patients, helping to address concerns and provide information effectively. Preferred skills such as knowledge of insurance processes and HIPAA compliance enhance the associate's ability to navigate complex healthcare regulations and support financial operations. Bilingual capabilities further improve patient engagement and accessibility, fostering an inclusive environment that meets the diverse needs of the community. Dermatology Associates of Virginia is an Equal Employment Opportunity (EEO) employer.
    $25k-31k yearly est. Auto-Apply 60d+ ago
  • Front Desk Agent (part time)

    Richmond Marriott Short Pump

    Front desk associate job in Glen Allen, VA

    YOUR NEXT DESTINATION AWAITS Careers at Commonwealth Lodging Who we are: Top Notch Talent + World Class Hospitality We take a proactive, hands-on approach to hotel management. Our team boasts extensive experience in all areas of hospitality management. We are a company with a culture that understands relationships and Team First! We value professionalism, integrity, and honesty as we work towards providing world class hospitality. We understand that our associates deliver our guest experience, and we are looking for the highest quality talent to achieve our mission! You'll love working for us because: The People. You will be surrounded by some of the most talented and supportive leaders and team-people you can be proud to work with! Core Values: Team First, Own It, Relationship Oriented, Professionalism, Integrity/Honesty What you can expect from us: Access to your money before payday! Medical/Dental/Vision, 401K, Company paid short- and long-term disability insurance, Company paid life insurance, Travel discounts, Merit increases, Years of Service Awards, Employee Assistance Program, Advancement Opportunities, Paid holidays, Tuition reimbursement, Referral Bonus-work with your friends! Multiple incentive bonuses! And much more! How you will make an impact/Key responsibilities: POSITION OVERVIEW: The position involves high guest contact and presents the first point of contact for all of our guests. The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, and handles all special requests for services or information, in accordance with standard policies and procedures. Maintain positive guest relations at all times. Work to resolve guest challenges, ensuring guest satisfaction. This industry functions seven (7) days a week, twenty-four (24) hours a day. Regular attendance in accordance with company standards is essential for success in this position. What you need to succeed/Core competencies: QUALIFICATIONS, EDUCATION & EXPERIENCE: High School Graduate or General Education Degree (GED): or Work Equivalent Computer skills required. Familiarity with Microsoft Office preferred. Experience with hotel property management systems is preferred Minimum of 1-2 years of experience as a Guest Service Agent is preferred. Previous cash handling experience is preferred Good understanding of the English language. Good communication skills both written and verbal. Exert physical effort in lifting/transporting at least 25 pounds. Push/pull carts and other equipment up to 100 pounds. Endure various physical movements throughout the work areas. Must be able to stand and exert well-paced mobility for up to 8-hours in length. Must be willing and have the ability to work a varied schedule that includes nights, weekends and holidays. Provide excellent customer service and maintain a professional demeanor. Knowledge of the local area. Ability to suggestively sell Responsibilities: Be in proper uniform, with nametag. Maintain positive guest relations at all times. Work to resolve guest complaints, ensuring guest satisfaction. Communicate effectively with guests as well as team members Maintain knowledge of all hotel features/services, hours of operation, room rates, special packages and promotions, daily house count and expected arrivals/departures and scheduled daily group activities. Be familiar with all local attractions/activities to respond to guest inquiries accurately. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. Answer telephone within 3 rings, using correct greeting and telephone etiquette. Monitor and maintain cleanliness, sanitation and organization of assigned work areas. Verify guest information upon arrival and departure Communicate pertinent guest information to designated departments (i.e., special requests, amenity delivery). Maintain and secure a cash bank to perform job functions. Obtain method of payment from guests (credit or cash) Resolve discrepancies on the room status report with Housekeeping. Process all payments according to established hotel requirements, and Commonwealth Lodging Management cash handling S.O.P.'s Maintain all guest information and hotel occupancy status using hotel operating systems Maintain guest confidentiality at all times. Assists in handling emergencies in order to protect our guest and associates, and preserve the building and its systems during the emergency. Must act as quickly and responsibly as possible to return the building to its normal operating status. Responsible for knowing and abiding by all department, Commonwealth Lodging Management and hotel policies and procedures. As well as the brand standards, policies and procedures. This job description is not intended to provide a complete and comprehensive list of all job duties, requirements and responsibilities. Instead, it is provided as a general overview of the expectations for the position. Work environment: Work environment -- front office, and all areas of the hotel. Job involves working under variable temperature conditions and noise levels.
    $25k-31k yearly est. 9d ago
  • Front Desk

    Grand Fitness Mgmt, LLC

    Front desk associate job in Mechanicsville, VA

    Job DescriptionDescription: Who Are We: Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 66+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. Who You Are: All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience! Benefits On-Demand Pay Medical, Dental and Vision insurance (full time employees only) Employee perks and discount program Free Black Card Membership 401(K) Plan Savings plan As the Front Desk Associate you will: Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in. Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies. Resolve member concerns and escalate to a Manager as needed. Answer phones in a friendly manner and assist callers with their inquiries. Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships. Perform prospective member calls and tours; assessing their membership needs. Execute retail transactions with accuracy and drive sales goals. Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area. Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule. Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns. Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.). Requirements: What you bring to the table: 6-12 months of experience in a customer service environment is preferred Must be 18 years of age Willing to become CPR/AED Certified (Training provided by Planet Fitness) Basic computer proficiency Ability to lift up to 50 pounds Ability to walk and stand for prolonged periods of time Ability to continuously talk in person or on the phone during shift Will occasionally encounter cleaning chemicals during shift This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.
    $25k-31k yearly est. 12d ago
  • Front Desk

    Grand Fitness

    Front desk associate job in Colonial Heights, VA

    Who Are We: Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 82+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. Who You Are: All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience! Benefits On-Demand Pay Medical, Dental and Vision insurance (full time employees only) Employee perks and discount program Free Black Card Membership 401(K) Plan Savings plan As the Front Desk Associate you will: Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in. Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies. Resolve member concerns and escalate to a Manager as needed. Answer phones in a friendly manner and assist callers with their inquiries. Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships. Perform prospective member calls and tours; assessing their membership needs. Execute retail transactions with accuracy and drive sales goals. Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area. Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule. Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns. Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.). Requirements What you bring to the table: 6-12 months of experience in a customer service environment is preferred Must be 18 years of age Willing to become CPR/AED Certified (Training provided by Planet Fitness) Basic computer proficiency Ability to lift up to 50 pounds Ability to walk and stand for prolonged periods of time Ability to continuously talk in person or on the phone during shift Will occasionally encounter cleaning chemicals during shift This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws. Salary Description $12.50 Per Hour
    $12.5 hourly 60d+ ago
  • Dental Front Desk Receptionist - Tri-Cities/Colonial Heights

    Virginia Family Dentistry 4.0company rating

    Front desk associate job in Prince George, VA

    Job Description Virginia Family Dentistry is looking for an experienced Front Desk Receptionist to join our Tri-Cities team! This position is also called the "Greeter." Pay range is $17-$22/hour based on experience. Typical work hours are 8 am-5 pm Monday-Friday. The Front Desk Receptionist performs routine clerical and administrative work such as answering telephones, greeting patients, updating patient information, first point of contact for any patient inquiries, assisting with scheduling appointments, and record-keeping. Essential Job Functions Answers central telephone system and directs calls accordingly Makes outgoing calls to patients for appointment reminders, rescheduling, and missed appointments Check patients in on time and ensure schedule flows on time by communicating with clinical staff and management Make updates to existing patient accounts and open any new patient accounts Scanning patient documents into the document center, including new patient identification, insurance cards, new patient paperwork, treatment plans, and other documents as needed Maintain a clean overall reception area appearance, ensure restrooms are clean and fully stocked, stock office supplies, and keep supply areas orderly Assist all dental lab delivery persons by receiving all incoming lab cases and cases that are due to go out Check office emails daily Prepare charts for upcoming appointments Minimum Qualifications -1 year or more of receptionist experience. Dental office experience highly preferred. Competencies Excellent communication skills Time management Confidentiality Attention to detail Teamwork Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. Benefits Virginia Family Dentistry's full-time employees enjoy a great benefits package including 401(k) profit sharing, dental and orthodontic care, health insurance, paid time off, paid holidays, paid uniforms, vision insurance, disability insurance, life insurance, wellness benefits, continuing education, and more! About Virginia Family Dentistry For 50 years, Virginia Family Dentistry has proudly served the greater Richmond area community. Although we have grown over the years, our individual offices have their own personality, pace, and style. Our Core Values Never compromise quality care Treat everyone with respect and appreciation Communicate clearly, openly, and honestly Be positive, dependable, and efficient Take the time to train everyone Lead by example Virginia Family Dentistry is dentist-owned. This means that decisions come directly from the doctors you work with. This structure puts the employees' voices and patients' needs first. With multiple locations and specialties, there are many opportunities for growth and career advancement. This is a non-exempt, hourly position. Virginia Family Dentistry is an equal opportunity employer.
    $17-22 hourly 4d ago
  • Front Desk Medical Receptionist

    Richmond Heart and Vascular Associates

    Front desk associate job in Mechanicsville, VA

    Greeting patients professionally both in person and on the phone Quickly answering or properly referring questions and issues Optimizing provider schedules and patient satisfaction with efficient scheduling Notifying providers of patient arrivals and monitoring patient wait times Ensuring availability of treatment information by accurately inputting and and updating patient information into the electronic medical record Verifying insurance and financial information and collecting patient co-payments Skills and Experience: High School or equivalent Two or more years Medical Office Front Desk experience Excellent telephone and interpersonal skills Customer service focus AthenaHealth EMR experience strongly preferred Job Type: Full-time
    $26k-34k yearly est. 3d ago
  • Front Desk Attendant - Williamsburg Inn

    Open To External and Internal Candidates

    Front desk associate job in Williamsburg, VA

    Upon being hired for this position, you will enter a Probationary status, working up to 40 hours per week. Upon completion of the probationary period, you could become benefit eligible. The Front Desk Attendant assists guests efficiently, courteously and professionally in all front office related functions including registration, cashiering and information. Maintains a high standard of service and hospitality at all times. Trains new employees. Performs other duties as required. Requirements: Must be available to work all shifts including days, nights, weekends, and holidays Some front desk or guest relations experience preferred High school diploma or G.E.D. Full time position Ability to handle cash handling duties Flexibility to include availability on short notice Excellent public contact and organizational skills Effective oral and written communication skills Demonstrate the ability to: (1) Handle guest complaints with professionalism and tact. (2) Work effectively under pressure (3) Stand for extended periods (4) Respond quickly and professionally to situations (5) Manage paperwork efficiently Williamsburg Inn Iconic elegance and an exceptional culinary experience. Representing the height of luxury in Historic Williamsburg, the iconic Williamsburg Inn has been reimagined to bring you the best of the old world and the new. The only Forbes Travel Guide Five-Star rated resort in the Historic Triangle. Staying true to its impressive Regency style, culinary options have been elevated to suit today's evolved tastes. You'll also enjoy stunning views of our legendary Golden Horseshoe Golf Course while you enjoy our newly expanded outdoor spaces and redesigned signature-themed suites . Who We Are Founded in 1926, the Colonial Williamsburg Foundation is a private, not-for-profit educational, historic, and cultural institution that owns and operates one of the largest and best-known museum complexes in the world. Our mission is “that the future may learn from the past” through preserving and restoring 18th-century Williamsburg, Virginia's colonial capital. We engage, inform, and inspire people to learn about this historic capital, the events that occurred here, and the diverse people who helped shape a new nation. Today, Colonial Williamsburg is the largest living history museum in the U.S. The Historic Area is the 301-acre restored colonial capital with 88 original buildings and 525 buildings reconstructed to how they appeared in the 18th century through extensive archaeological, architectural, and documentary research. The Historic Area is staffed by highly trained, historically dressed interpreters and expert tradespeople who bring the 18th century to life. The Foundation also owns and operates two world-class museums, the DeWitt Wallace Decorative Arts Museum, and the Abby Aldrich Rockefeller Folk Art Museum, and a renowned research library, the John D Rockefeller Jr Library. Additionally, Colonial Williamsburg is home to five world class accommodations at the Williamsburg Inn, Williamsburg Lodge Autograph Collection, the Griffin Hotel, the Williamsburg Woodlands Hotels and Suites and the unique Colonial Houses in the Historical Area. Visitors may also indulge in food and drink at our many on-site restaurants and taverns that blend a historically inspired dining experience with today's evolved tastes. Each year over 5 million people visit Williamsburg and another 20 million engage with us digitally.
    $21k-27k yearly est. 60d+ ago
  • Front Office Support

    Diamonds Direct 3.9company rating

    Front desk associate job in Glen Allen, VA

    We have many opportunities available on our other career site pages. Click here to link to our careers page! At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO's. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO's exhibit humility, as in order for the business to succeed here, it takes EVERYONE! Do YOU have what it takes to be a Diamonds Direct RHINO?? With the Diamonds Direct Front Desk Professional, we are looking for a RHINO that will provide a luxurious experience from the very first interaction with our customers. After all, our customer experience is what sets us apart from our competitors. What is the Upside? · Investment in your career development · Empowering you to take control of YOUR own career path within Diamonds Direct · Exposure to all other departments within our organization · A family-oriented culture unlike any other · Encouraging environment that promotes teamwork and furthering education within the jewelry industry What does it take to be a Front Desk Professional? · Always keeping the customer first and providing top notch, luxurious experience · The ability to build long-term relationships with your customers (Once a Diamonds Direct customer, we hope for them to remain a customer for LIFE) · Well organized and a keen eye for detail · Ability to multi-task · Professional demeanor and appearance · A natural talent for customer service · Ability to maintain composure in a high pressure, fast-paced environment Requirements · Previous customer service/front desk experience o Experience in a luxury retail environment preferred · Excellent oral communication skills · Proficient computer skills · Must be able to work Saturdays Don't forget, we have many opportunities available on our other career site pages. Click here to link to our careers page!
    $29k-35k yearly est. Auto-Apply 2d ago
  • Front Desk Receptionist

    Rodgers and Rodgers Consulting

    Front desk associate job in Williamsburg, VA

    Job DescriptionBenefits: Paid sick time Competitive salary Wellness resources Paid time off Benefits/Perks Great Work Environment Competitive Compensation Job Summary We are seeking an experienced, dedicated and skilled receptionist to join our team! As our Front Desk Receptionist you will ensure every guest receives exceptional service. The ideal candidate has a strong background in customer service and a positive attitude. We are a medical practice that provides services to veterans and service members. As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and support to our valued veterans and their families. Responsibilities: Greet and welcome veterans, visitors, and staff in a courteous and professional manner. Verify patient demographics and provide intake forms. Manage the appointment calendar and sign-in sheets efficiently. Assist veterans with completing necessary forms and paperwork as needed. Perform basic screening checks such as temperature or blood pressure checks Provide basic and accurate information in-person and via phone/email especially as it relates to directions to the office via use of internet maps/GPS if needed. Perform other clerical receptionist duties such as filing, photocopying, scanning and faxing Maintain a clean and organized office space. Order office supplies and keep inventory of stock Collaborate with medical staff and management to ensure seamless patient flow and efficient clinic operations. Answer phone calls and emails promptly and direct them to the appropriate person or department. Maintain office security by following safety procedures and controlling access via the reception desk Adhere to all HIPAA regulations and patient confidentiality guidelines. Qualifications/Requirements: High school diploma or higher. Proficiency in computer skills is crucial. Experience with Apple products and Google suite is preferred. Proven experience as a receptionist or in a customer service role. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Sensitivity and empathy towards veterans and their unique needs. Excellent customer service skills Attention to detail This is a part-time position providing 16-28 hours a week.
    $26k-33k yearly est. 27d ago
  • Receptionist and Front Desk Kennel support

    Pet Resort at Greenspring

    Front desk associate job in Williamsburg, VA

    Seeking a friendly, organized, and customer oriented individual to work at the front desk of a busy kennel. Tasks to include: answering phone calls, booking boarding/daycare dates, interacting with the customers and their pets; calling veterinarian offices to confirm vaccinations, providing information on additional services (dog walking, bathing, daycare, etc.). Front desk support is highly interactive with dogs and cats, including helping customers drop off and pick up. Light housekeeping is also expected (maintain the lobby, help with laundry, etc.). Support with doggy daycare as needed. Full time 4 days per week with occasional Saturday or Part Time mornings/ afternoon shift If you love working with animals and are customer oriented- this job is for you! Requirements Responsible, friendly and outgoing Able to multi-task and be highly organized Prioritize customer needs Able to use computer software and payment system Able to perform manual labor tasks such as but not limited to sweeping, mopping, and general cleaning Work with many different types of dogs and cats Able to work weekends and holidays
    $26k-33k yearly est. 19d ago
  • Legal Receptionist/Assistant

    Beacon Hill 3.9company rating

    Front desk associate job in Richmond, VA

    Beacon Hill Legal is seeking a Legal Receptionist/Assistant for a direct hire, on-site role with a law firm in Richmond, VA. Requirements: Minimum 2+ years of legal experience (entry-level applicants will NOT be considered). Civil litigation experience Strong proficiency in Microsoft Office Suite. Key Responsibilities: Answer and direct calls. Perform legal assistant duties including file management, scanning, copying, faxing, billing, and processing check requests. Handle incoming/outgoing mail and packages. Schedule and coordinate meetings, travel, and visitor logistics. This is a hybrid role combining reception and legal assistant responsibilities. If interested candidates, please apply with a resume in Word or PDF format. Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)
    $25k-33k yearly est. 19h ago
  • Front Desk Agent

    State Metal Industries 3.9company rating

    Front desk associate job in Richmond, VA

    We are looking to add an upbeat Front Desk Agent to their team to manage all aspects of hotel guest's accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities. Benefits Health, dental and vision insurance (full-time employees) Paid Time Off (full-time and part-time employees) 401K plan with company match (full-time and part-time employees) Hotel discounts (full-time and part-time employees) Paid holidays (full-time employees) Early access to earned wages Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates, and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Qualifications Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role Experience with hotel reservations software, like OnQ or Opera Customer service experience Excellent communication and organizational skills SMI Hotel Group recruits the best and brightest, in order to deliver the highest quality service to our guests. If you believe that you have what it takes, we want to hear from you. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $27k-32k yearly est. Auto-Apply 14d ago

Learn more about front desk associate jobs

How much does a front desk associate earn in Richmond, VA?

The average front desk associate in Richmond, VA earns between $19,000 and $33,000 annually. This compares to the national average front desk associate range of $20,000 to $35,000.

Average front desk associate salary in Richmond, VA

$25,000

What are the biggest employers of Front Desk Associates in Richmond, VA?

The biggest employers of Front Desk Associates in Richmond, VA are:
  1. Gold's Gym Richmond-Westend, Arb, Midlo, Gayton
  2. Gold's Gym
  3. F45 Training
  4. Grand Fitness
  5. Va/Md/Sc
  6. Dermatology Associates Inc
  7. Beltone
  8. Hand & Stone-7230 Bell Creek Rd-Mechanicsville, Va
  9. Scenthound
  10. Scenthound Short Pump, Va
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