Front desk associate jobs in San Francisco, CA

Why us? The YOTEL San Francisco is seeking a Front Desk Agent - AM/PM/Overnight to join our team in serving guests with creativity and passion! Work where you belong! Set in one of the most historic buildings in the city, YOTEL San Francisco's Tenderloin area offers a wealth of arts and culture experiences including the Golden Gate Theatre only a few steps away. A great location for exploring the city, tour the sights via the famous cable cars via located adjacent to the hotel. As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences. We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us! Job Overview Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. This shift varies between AM,PM and OVERNIGHT. Responsibilities Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested. Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell. Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue. Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service. Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. Maintains a friendly, cheerful and courteous demeanor at all times. Qualifications Education/Formal Training High School diploma or equivalent Experience None required Pay Rate: AM/PM shift - $33.29/hr - OVERNIGHT shift is $34.21/hr Knowledge/Skills Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems. Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills. Must be fluent in oral and written English. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to read written communiques and monochrome computer screen. Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing. Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing. 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing. Mobility - must be able to reach all areas of hotel to assist clients. Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs. Environment Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95% Benefits ▪ Medical, dental, & vision insurance ▪ Health savings and flexible spending accounts ▪ Basic Life and AD&D insurance ▪ Paid time off for vacation, sick time, and holidays ▪ Eligible to participate in the Company's 401(k) program with employer matching ▪ Employee Assistance Program ▪ Tuition Reimbursement ▪ Great discounts on Hotels, Restaurants, and much more. ▪ Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.

Job DescriptionSalary: $20 We are an international group of passionate travelers connected through the past 25 years of creating incredible experiences across Canada and USA. From the first meeting in a dorm room, our Samesun family keeps growing, and now you can be a part of it too! We believe in bringing the world together through travel. Travel unites us and expands our experiences of this big wide world. We hope that through learning about other countries, cultures and customs our guests will have a deeper appreciation for this magnificent playground we call Earth. A hostel is different than a hotel because we offer shared accommodation . Most of our guests have one bed in a dorm style room with bunk beds. We also offer a limited amount of private rooms. Calling all night owls! Our overnight front desk is a crucial role at the hostel. We are available to our guests 20 hours a day. Our main focus during overnight is making sure our guests and the building are safe. The secondary focus is "resetting" the hostel for a new day. For these reasons, this position requires an adaptable, but independent person. Requirements include: Ability to work overnights (6PM-2AM). The overnight desk agent must remain awake and alert the entirety of their shift. People person. Guests are top priority and we need someone who goes above and beyond. General cleaning ability. No fear of dirty jobs. Toilets get dirty, we clean them! Intermediate computer skills. Ability to work independently and be a self-starter. MOST IMPORTANT: You must have the ability to hold your ground and deescalate situations in a calm manner. You'll need to feel comfortable enough to tell a group of drunk guests to quiet down, or even ask a guest to leave the building when our rules are not followed. Knowledge of San Francisco and surrounding neighborhood is a plus. Bilingual is a plus. Responsibilities include: Walking through the building throughout the shift to ensure house rules and quiet hours are being followed. Checking the halls, stairwells, all common areas. Monitoring activity in the lounge and using your best judgement if people are enjoying themselves without disturbing others, we dont send them to bed, but make sure nobody is disorderly. Greeting guests and answering questions about transit, attractions, local businesses, etc. Answering emails, managing reservations and performing the night audit to close the current day and open the next. Preparing and setting up guest breakfast (minimal setup, no cooking involved). Cleaning bathrooms and doing bathroom checks hourly. Cleaning up kitchen and common areas. Doing laundry as necessary. Dealing with incidents in a professional and calm manner we never touch a guest in an altercation and always work to de-escalate incidents. Familiarizing oneself with Samesuns policies, relevant manuals, and values in order to enforce guest rules as necessary. Maintaining a welcoming yet secure atmosphere. Experience in the following fields is beneficial to this role: -Hostel -Hospitality -Restaurants/Bars -Reception -Security Resume submissions that include a cover letter will be highly considered. Tell us a little about why you would like to join our team! We look forward to reading your application.

Job DescriptionFront Desk Attendant for Interim Housing Program TITLE: Front Desk Attendant SCHEDULE: Saturday-Wednesday 6 PM-2:30 AM REPORTS TO: Program Manager CLASSIFICATION: Non-exempt, Full-Time with eligibility for medical, dental, and vision health benefits as well as 401k plan eligibility COMPENSATION: $30 per hour Agency Description: Inspired by the power of our vibrant, determined community, our vision at Amigos de Guadalupe (“Amigos”) is to bring about transformational change in East San José. At Amigos, we ensure that the basic needs of our community are met, deliver high-quality programs, and mobilize and organize for justice. We do this by providing housing and rental assistance, mental health services, immigration legal services, education programs, and community organizing programs that advocate for systems change. Rationale: Amigos de Guadalupe is looking for an experienced Front Desk Attendant to serve in its hotel program. As the first point of contact that all clients and visitors see upon arrival, the front desk attendant checks guests in and out of their rooms, distributes room keys, and answers questions. This person serves as a support to case managers to achieve the program and individual family goals of the program. The successful candidate will be able to demonstrate team leadership skills, the ability to form and maintain, and support a team dedicated to the Mission of Amigos and the program goals and objectives of the program. Essential Duties: Perform all check-in and check-out tasks Create room keys for new guests Manage email reservations Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Respond to clients' concerns and repairs in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Maintain updated records of guest enrollment Serve as a physical presence by making regular walk-throughs of the site Monitor premises and personnel by walking the site property, monitoring surveillance equipment, and observing access points Investigate security breaches, incidents, and suspicious behavior/activity in a timely manner Send reports on breaches, incidents, and suspicious behaviors/activities to management at the end of each shift Verify guests enrollment into the program before allowing entrance into the property without a key Demonstrated ability to think quickly and de-escalate situations that arise Contribute to team effort by accomplishing related tasks that may be assigned Work Hours Swing shift - 6:30 pm - 2:30 am Qualifications and Skills Work experience as a Hotel Front Desk Agent, Receptionist or similar role Experience with hotel reservations software, like Cloudbeds and RoomKeyPMS Customer service attitude Excellent communication and organizational skills Must be able to stand for up to 4 hours Must be able to lift up to 15 lbs. Basic computer skills Strong interpersonal, verbal, and written communication skills Excellent sense of judgment Can stay alert at all times Valid Driver's License Education and Experience Requirements High School Diploma or equivalent required; AA or BA degree preferred Front desk or receptionist experience or equivalent Powered by JazzHR 8xoHeMM2w4

Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

Job DescriptionDescription: Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Front Desk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs. Duties & Responsibilities: Greet and check-in guests in a friendly manner Assist in taking reservations, pre-registrations, and room blocking Assist large groups upon arrival Assist guests in finding dining, shopping, and other "hidden gems" nearby Be the first to handle and resolve guest issues Process payments according to procedure Upsell additional facilities and services Performs all check-out tasks Ensure all cash, checks, and credit card balances at the end of each shift Answer questions and address guest needs and requests Communicate internally with other departments when necessary to resolve a guest concern or request Additional tasks may be assigned at any given time Requirements: Qualifications: High school Diploma or equivalent Credit Card handling experience preferred Hotel Front Desk experience preferred Experience with hotel reservations software preferred Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction Positive, upbeat demeanor Excellent written and verbal communication and organizational skills Team-oriented Ability to stand for 8 hours at a time Ability to lift 20 lbs. on occasion Benefits: Competitive salary Annual review with increase potential 401k program with company match Medical, Dental, and Vision insurance available to eligible employees Wellness benefits available to eligible employees Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements). Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Property Description Hilton Garden Inn San Francisco - Oakland Bay Bridge is a prestigious hotel located in Emeryville, California, offering exciting job opportunities for hospitality professionals seeking to be part of a thriving team. Joining our team means becoming part of a renowned hospitality brand known for its commitment to exceptional guest service and top-notch amenities. The hotel boasts a prime location near San Francisco and the Oakland Bay Bridge, making it a popular choice for both business and leisure travelers. As a team member, you will have the opportunity to work in a dynamic and fast-paced environment, providing outstanding service to guests from diverse backgrounds. Hilton Garden Inn San Francisco - Oakland Bay Bridge values professional growth and development, offering opportunities for advancement within the organization. Join our team and be part of a rewarding and fulfilling career in the hospitality industry, where your skills and dedication will be recognized and rewarded. Overview We are seeking a dedicated and flexible Front Desk Agent with open availability, including evenings, weekends, and holidays Are you a people-oriented individual with a passion for hospitality? Join our team as a Front Desk Agent and be at the forefront of creating exceptional guest experiences. With high energy and enthusiasm, you will be the friendly face that welcomes and assists our guests throughout their stay. From seamless check-ins to providing valuable local recommendations, you will play a crucial role in ensuring our guests feel cared for and valued. If you thrive in a fast-paced environment, have excellent communication skills, and possess a genuine desire to exceed guest expectations, this is the perfect opportunity for you to showcase your hospitality skills and make a lasting impact. Responsibilities: Greet and welcome guests with a warm and friendly attitude, creating a positive first impression. Efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail. Provide information about hotel facilities, services, and local attractions. Respond to guest inquiries and resolve any issues or complaints in a prompt and professional manner. Process guest payments and maintain accurate records. Coordinate with other departments to fulfill guest requests and ensure a seamless guest experience. Maintain the cleanliness and organization of the front desk area. Assist in administrative tasks, such as answering phone calls and handling reservations. Join our energetic team as a Front Desk Agent and be part of creating memorable guest experiences in a dynamic and rewarding hospitality environment. Apply now to showcase your hospitality skills, build meaningful connections with guests, and embark on a fulfilling career journey with us! Qualifications High school diploma or equivalent Prior cash handling experience necessary Exceptional communication skills Very good computer skills Ability to work flexible hours including weekends and holidays Strong problem-solving skills Ability to multitask and work in a fast-paced environment Experience in customer service is preferred Knowledge of hotel or resort operations is a plus Open availability, including evenings, weekends, and holidays. Flexibility to adjust to changing schedules and business needs. Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify. Salary Range USD $20.19 - USD $20.19 /Hr.

in Concord, CA. Are you looking to make a change? Are you unhappy, not fulfilled, unmotivated, bored or simply just ready for the next chapter? Don't get stuck in a rut or be unhappy, life is too short! We have a fantastic opportunity for you! We are seeking a Full Time or Part Time Dental Receptionist to join us! We are an established Private Dental Office that treats Adult patients. We are looking for Full Time or Part Time Dental Receptionist candidates. We are open: Monday - Friday: 8am - 5pm We are closed on the weekends! We are paying $25 - $30 per hour + Benefits! Our Requirements are: We require at least 1 year of previous experience working as a Front Desk Receptionist in a dental office. Experience with Dentrix system is a plus! Apply now with your CV or resume for more details! Package Details

Front Desk Agent As a Front Desk Agent (flexibility to work weekdays, weekends, holidays) , you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience. Key Responsibilities You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay. Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions. You will report to the Front Office Manager or Front Office Supervisor. A career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations. Education & Experience Hotel experience is always a plus! Applicants should have: A combination of education and experience. What You'll Need to Succeed Eligible to work in the United States Ability to read, write, and communicate effectively in English Ability to sit, stand, bend, kneel, and lift as required-with or without reasonable accommodations Availability to work a flexible schedule, including evenings, weekends, and holidays if needed A warm, professional demeanor that reflects HVMG's Culture of Excellence Why Our Associates Love HVMG Career growth opportunities across our nationwide portfolio Flexible scheduling (full-time and part-time options) Access up to 40% of your earned wages before payday with PayActive Paid Time Off (PTO) and Paid Holidays Full healthcare benefits: medical, dental, and vision 401(k) with guaranteed 4% match and no vesting period Exclusive hotel and food & beverage discounts About HVMG Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Who Are We: Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 82+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. Who You Are: All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience! Benefits On-Demand Pay Medical, Dental and Vision insurance (full time employees only) Employee perks and discount program Free Black Card Membership 401(K) Plan Savings plan Pay Rate $17.75 per hour As the Front Desk Associate you will: Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in. Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies. Resolve member concerns and escalate to a Manager as needed. Answer phones in a friendly manner and assist callers with their inquiries. Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships. Perform prospective member calls and tours; assessing their membership needs. Execute retail transactions with accuracy and drive sales goals. Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area. Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule. Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns. Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.). Requirements What you bring to the table: 6-12 months of experience in a customer service environment is preferred Must be 18 years of age Willing to become CPR/AED Certified (Training provided by Planet Fitness) Basic computer proficiency Ability to lift up to 50 pounds Ability to walk and stand for prolonged periods of time Ability to continuously talk in person or on the phone during shift Will occasionally encounter cleaning chemicals during shift This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws. Salary Description $17.75 per hour

Job Description We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests. The ideal candidate should have strong communication, problem-solving, and conflict-resolution skills. Compensation Rate: $17.50 to $18.50 Key Responsibilities: Check guests in and out by confirming reservations, assigning rooms, and issuing keys. Handle guest requests and complaints promptly and professionally. Manage cash drawer and process payments (room charges, cash, debit, or credit). Keep the front desk area and lobby clean and organized. Coordinate with housekeeping to ensure room readiness for guests. Provide guests with directions and information about the property and local attractions. Answer guest calls, messages, and process requests or concerns. Run daily reports and ensure the accuracy of information. Assist guests with special requests and ensure their satisfaction. Follow all company policies, and safety procedures, and maintain confidentiality of guest information. Requirements: High school diploma or equivalent. Strong communication and customer service skills. Ability to work independently and handle stressful situations. Proficiency in Windows operating systems and office software. Ability to work well with others and develop positive working relationships. Ability to lift to 50 pounds occasionally and 10 pounds frequently.

We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests. The ideal candidate should have strong communication, problem-solving, and conflict-resolution skills. Compensation Rate: $16.90 to $18.50 Key Responsibilities: Check guests in and out by confirming reservations, assigning rooms, and issuing keys. Handle guest requests and complaints promptly and professionally. Manage cash drawer and process payments (room charges, cash, debit, or credit). Keep the front desk area and lobby clean and organized. Coordinate with housekeeping to ensure room readiness for guests. Provide guests with directions and information about the property and local attractions. Answer guest calls, messages, and process requests or concerns. Run daily reports and ensure the accuracy of information. Assist guests with special requests and ensure their satisfaction. Follow all company policies, and safety procedures, and maintain confidentiality of guest information. Requirements: High school diploma or equivalent. Strong communication and customer service skills. Ability to work independently and handle stressful situations. Proficiency in Windows operating systems and office software. Ability to work well with others and develop positive working relationships. Ability to lift to 50 pounds occasionally and 10 pounds frequently.

Job DescriptionSalary: $17 Job Title: Front Desk Agent Hotel/Department: Front Desk Operations Reports to: Hotel Operations Manager Job Overview: Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information and assistance to all guests and visitors. Job Responsibilities: Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. Anticipate guests needs, respond promptly, and acknowledge all guests, however busy and whatever time of day. Maintain positive guest relations at all times. Resolve guest complaints, ensuring guest satisfaction. Maintain complete knowledge of: All hotel features/services, hours of operation. All room types, numbers, layout, dcor, appointments, and location. All room rates, special packages, and promotions. Daily house count and expected arrivals/departures. Room availability status for any given day. Scheduled daily group activities. Monitor and maintain cleanliness, sanitation, and organization of assigned work areas including but not limited to the front desk, lobby, breakfast area, and exterior of the property. Pick up, count and maintain bank. Secure bank at all times. Read the log book daily and record all pertinent information in the log book. Greets guests and checks them into hotel following established procedures including but not limited to assuring all necessary information is received and entered into computer, obtaining credit card imprint for incidental expenses, informing guests of pertinent hotel policies, issuing room keys, directing guests to rooms and other areas. Responds to guest questions either in person or over the phone in a courteous and professional manner; provides information including but not limited to directions, shopping, dining, entertainment, hotel services, and safety. Fulfills guests needs, ensuring their stay is as pleasurable as possible; assists with dining, entertainment, or transportation reservations as needed. Resolves guest problems/complaints; utilizes own best judgment in resolving issues or refers to management as needed. Answers hotel internal and external phone calls and provides information as needed; takes messages for hotel guests and assures receipt. Makes and confirms reservations for future hotel guests following established procedures including but not limited to assuring room availability, obtaining all necessary guest information, obtaining credit card information, assuring guest understands all hotel policies particularly with regard to reservation cancellation. Checks guests out of hotel following established procedures including but not limited to computing bills, collecting payment, and providing guest with necessary paperwork. Maintains front desk area in a clean and orderly fashion. Possesses and maintains thorough knowledge of hotel and areas attractions. Completes all necessary paperwork; maintains files and records. Performs clerical duties as required including but not limited to filing, photocopying, faxing, and mailing. Performs other duties as assigned by manager. PHYSICAL/MENTAL REQUIREMENTS: While performing the duties of this job, the employee is frequently required to do the following: Stand for long periods of time. Calculate figures and amounts. Understand and respond to a diverse population. *This list is not finalized. Management reserves the right to add to or deduct from this list at any time without prior notice.

What We Look For... We are looking for a Guest Service Agent to be part of a first-class Front Desk Team that provides extraordinary service to our guests. The Key Responsibilities: * Provide hotels service the cover all front desk, bellmen, and concierge responsibilities, including: checking in and out, luggage services, restaurant/tour reservations, and hotel/city information. * Build an authentic bond with guests and create a unique experience that they will want to come back for. * Post all guest charges and payments to guest, banquet, master, and house accounts, ensuring such postings and payments are correct. * Demonstrate correct procedures when greeting guests, checking them in and out, serving taxi requests, and/or directing traffic flow in front of the hotel. * Use proper sequence of service techniques when checking guests in and out, bell, concierge and ensure that you always point out hotel amenities as well as invite the guest to stay with us again. * Be knowledgeable of Front Desk computer and cashier systems, including room rates and types of accommodations. * Check in guests, ensuring they are properly accommodated; ensure that complete and accurate information is documented on guest records, and that payment methods by guests are correct. * Listen to guest concerns, solve problems creatively and answer questions. * Be knowledgeable of daily functions occurring at the hotel as well as other facilities, features and services of the hotel so as to be a source of information to guests. * Be continually alert for the safety and security of all employees and guests, reporting any unsafe conditions to your immediate supervisor. The Model Qualifications: * Previous front desk, reservations, and/or hospitality experience preferred * Excellent customer service skills. Be Bold. Apply Now. Like what you see? If interested, please apply now to be considered for this position. Radiate Hotels is an EOE M/F/D/V

Silhouette Security Group Job Description Salary grade: $18.00-$20.00 FLSA classification: nonexempt Reporting relationship: Operations Manager Silhouette Security Group primary objective is prevention. While duties vary depending on the client, it is our focus to provide Professional Security Personnel that are BSIS Certified (as required by California law), and are courteous. It is key that our officers be professional in both appearance and presence. Having great customer service & de-escalation skills are a must with Silhouette Security Group. As an Silhouette Security Group security agent, you will hold a high visibility presence and prevent all unlawful or inappropriate actions. The goal of a guard is to detect, deter, observe, and report while providing excellent customer service. Agents with this title are required to have a flexible schedule, have availability to fill-in, event assignments, temporary assignments, shifts and hours that last minute and be very dependable. ESSENTIAL FUNCTIONS: Protect the company's property and personnel with the aid of preserving a secure and safe environment Preserves order to implement policies and directives for the site referring to personnel, site visitors, and premises Observe alarm systems or video cameras and operate detecting/emergency equipment Patrol randomly and frequently of building and perimeter Monitor and manage access at building entrances and vehicle gates Record accurate notes in detail of unusual occurrences or any suspicious incidents Protect evidence or scene of an incident within the event of accidents, emergencies, or security investigations. This will be an observe and report only site KNOWLEDGE AND SKILLS: Works ethically and with integrity to uphold organizational values and commitments Knowledge of public safety and security procedures and protocols Reacts well under pressure and approaches duties in a tactful manner while treating others with respect and consideration Identifies and resolves issues promptly; develops alternative solutions with reason Ability to outline issues, gather information, establish data, and draw valid conclusions. Ability to question issues in all useful areas and make sound business decisions based on facts. Possess effective written and oral communication and interpersonal skills with the potential to address all levels of personnel in a professional and effective manner Knowledge of EEO Policy; promotes a harassment-free environment by showing respect and. sensitivity for cultural differences PHYSICAL DEMANDS: Physical needs defined right here are representative of those that should be met by an employee to carry out the essential functions of this job successfully. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. Work in various environments such as cold weather, rain, snow or heat Occasionally lift or move up to 40 pounds Ability to climb stairs, ramps, or ladders occasionally during a shift Frequently required to stand or walk on various surfaces for long periods In compliance with federal, state, and local laws, all people employed will be required to verify identity and eligibility to work in the United States. REQUIREMENTS AND QUALIFICATIONS Valid BSIS-issued Guard Card Minimum High School Diploma or GED Possess and maintain California ID/Driver's License Have reliable transportation Prior military, security, or customer service experience preferred Must be at least 18 years of age Completion of employment eligibility verification and background investigation forms are required upon hire.

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! At Aloft Mountain View, we are seeking qualified and talented candidates to fill our current job openings! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. We are looking for our next great team member to join us on our Front Desk team. We are committed to providing you with: Highly competitive wages An exceptional benefit plan for eligible associates & your family members Discounts with our Crescent managed properties in North America for you & your family members Marriott Hotels discount domestic and international locations for you and your family members Here is what you will be doing each day: As our Front Desk Agent at Aloft Mountain View, you will provide a warm welcome at check-in and a fond farewell at check-out and in between, creating a memorable experience from their arrival to departure. ESSENTIAL JOB FUNCTIONS: Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction Receive, input, retrieve and relay messages to guests Does this sound like you? You have impeccable customer service skills and you thrive in a fast-paced environment. Your smile is contagious, setting the tone for both our guests and your teammates to feel positive and valued. You are able to read the room and provide a personalized service to each guest that makes them feel recognized and valued. Providing an excellent first and last impression comes naturally to you and it makes our guests feel at home. Besides being an expert in multitasking, you are also detail-orientated in all areas of the Front Desk operations. At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Job Description in Concord, CA. Are you looking to make a change? Are you unhappy, not fulfilled, unmotivated, bored or simply just ready for the next chapter? Don't get stuck in a rut or be unhappy, life is too short! We have a fantastic opportunity for you! We are seeking a Full Time or Part Time Dental Receptionist to join us! We are an established Private Dental Office that treats Adult patients. We are looking for Full Time or Part Time Dental Receptionist candidates. We are open: Monday - Friday: 8am - 5pm We are closed on the weekends! We are paying $25 - $30 per hour + Benefits! Our Requirements are: We require at least 1 year of previous experience working as a Front Desk Receptionist in a dental office. Experience with Dentrix system is a plus! Apply now with your CV or resume for more details!

Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Front Desk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs. Duties & Responsibilities: Greet and check-in guests in a friendly manner Assist in taking reservations, pre-registrations, and room blocking Assist large groups upon arrival Assist guests in finding dining, shopping, and other "hidden gems" nearby Be the first to handle and resolve guest issues Process payments according to procedure Upsell additional facilities and services Performs all check-out tasks Ensure all cash, checks, and credit card balances at the end of each shift Answer questions and address guest needs and requests Communicate internally with other departments when necessary to resolve a guest concern or request Additional tasks may be assigned at any given time Requirements Qualifications: High school Diploma or equivalent Credit Card handling experience preferred Hotel Front Desk experience preferred Experience with hotel reservations software preferred Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction Positive, upbeat demeanor Excellent written and verbal communication and organizational skills Team-oriented Ability to stand for 8 hours at a time Ability to lift 20 lbs. on occasion Benefits: Competitive salary Annual review with increase potential 401k program with company match Medical, Dental, and Vision insurance available to eligible employees Wellness benefits available to eligible employees Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements). Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Salary Description $17-$18 per hour

Job Description What We Look For... We are looking for a Guest Service Agent to be part of a first-class Front Desk Team that provides extraordinary service to our guests. The Key Responsibilities: Provide hotels service the cover all front desk, bellmen, and concierge responsibilities, including: checking in and out, luggage services, restaurant/tour reservations, and hotel/city information. Build an authentic bond with guests and create a unique experience that they will want to come back for. Post all guest charges and payments to guest, banquet, master, and house accounts, ensuring such postings and payments are correct. Demonstrate correct procedures when greeting guests, checking them in and out, serving taxi requests, and/or directing traffic flow in front of the hotel. Use proper sequence of service techniques when checking guests in and out, bell, concierge and ensure that you always point out hotel amenities as well as invite the guest to stay with us again. Be knowledgeable of Front Desk computer and cashier systems, including room rates and types of accommodations. Check in guests, ensuring they are properly accommodated; ensure that complete and accurate information is documented on guest records, and that payment methods by guests are correct. Listen to guest concerns, solve problems creatively and answer questions. Be knowledgeable of daily functions occurring at the hotel as well as other facilities, features and services of the hotel so as to be a source of information to guests. Be continually alert for the safety and security of all employees and guests, reporting any unsafe conditions to your immediate supervisor. The Model Qualifications: Previous front desk, reservations, and/or hospitality experience preferred Excellent customer service skills. Be Bold. Apply Now. Like what you see? If interested, please apply now to be considered for this position. Radiate Hotels is an EOE M/F/D/V ** Job Posted by ApplicantPro

We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests. The ideal candidate should have strong communication, problem-solving, and conflict-resolution skills. Key Responsibilities: Check guests in and out by confirming reservations, assigning rooms, and issuing keys. Handle guest requests and complaints promptly and professionally. Manage cash drawer and process payments (room charges, cash, debit, or credit). Keep the front desk area and lobby clean and organized. Coordinate with housekeeping to ensure room readiness for guests. Provide guests with directions and information about the property and local attractions. Answer guest calls, messages, and process requests or concerns. Run daily reports and ensure the accuracy of information. Assist guests with special requests and ensure their satisfaction. Follow all company policies, and safety procedures, and maintain confidentiality of guest information. Requirements: High school diploma or equivalent. Strong communication and customer service skills. Ability to work independently and handle stressful situations. Proficiency in Windows operating systems and office software. Ability to work well with others and develop positive working relationships. Ability to lift to 50 pounds occasionally and 10 pounds frequently.