Front desk associate jobs in San Tan Valley, AZ - 505 jobs

To assist in the proper maintenance of the store, particularly in the Produce Department and assist customers on the store floor as needed. The Utilities Clerk will properly bag groceries for customers when needed. If requested, they will carry out g Clerk, Utilities, Retail, Grocery

BILINGUAL IS A PLUS Primary Duties and Responsibilities: All job functions are expected to be maintained during weekly schedule. The employee must arrive on time to address customer phone calls and visits. Dress code is business casual. • Manage front desk activities. o Answer phone in a timely and friendly manner and transfer as needed o Take accurate messages o Greet customers and escort to closing rooms • Manage incoming and outgoing mail • Collect earnest money via mail or by person and deliver to appropriate source • Handle special assignments as deemed necessary by manager • Maintain appearance of front office space • Order and inventory office supplies on a weekly basis • Assist with group inbox - data entry, assigning emails, other duties as needed Qualifications: • One year of administrative/reception work is required • High School Diploma or equivalent • Bilingual (Spanish) highly sought • Background in customer service and office environment is preferred • Able to follow all company procedures and policies including meeting the company customer service expectations • Experience using Microsoft Word, Outlook, Adobe • Candidate should be dependable, reliable and prompt. If you are not a person that can make it to work on time, please do not apply! Skills: • Strong oral and written communication skills • Exceptional customer service • Effective listening skills • Able to multi-task *All applicants will be subject to a background check.

CardinaleWay Mazda Mesa is looking for an experienced Title Clerk to join our team! The ideal candidate should have 1-2 years of previous experience, ability to work in a fast-paced and challenging environment and excellent communication skills. The Title Clerks responsibilities will include but are not limited to processing and preparing title documents for vehicles, ensuring compliance with state regulations and company policies, review and verify accuracy of all title related paperwork submitted by customers. This is a full-time position with most weekends off! Pay is determined based on experience. Read about us below and apply today! Cardinale Automotive Group is a world-class organization of happy employees. Relationships are the foundation of our success. With every vehicle sold, every automobile serviced, every customer interaction and every new hire brought onboard - we strive to create outstanding and long-lasting relationships. This means listening, caring and understanding. After forty years of success, we're proud to call ourselves one of the nation's top performing dealer groups. Responsibilities Process documents for state registration, follow the proper paperwork and ensure that tax and title documents are also completed. Process all payoffs, registrations for new and pre-owned vehicles, all license plate issuing and transfers and obtain all dealer titles. Send bills, contracts, warranties and service contracts to the appropriate agency, such as the department of motor vehicles. Check for completeness and signatures on all required parts of forms. Additionally, vehicle title clerks may check for accuracy of vehicle sale and purchase prices. Maintain a file of sales, prices, payments, warranties, service contracts and other pertinent information related to the sale or transfer of a vehicle. Maintain titles and MSO's for inventory. Prepare title work for sold vehicles and submit. Enter used vehicle purchases into inventory. Qualifications 1-2 years of related Title experience High School Diploma or equivalent Automotive experience preferred Highly organized and eagerness to improve Willingness to take initiative Computer literacy, quality writing and grammar skills Ability to handle multiple tasks easily Ability to provide quality customer service Work with all levels of employee Clean driving record and valid driver's license What We Offer: Health, Dental, and Vision offered after 90 days Each year we look to provide the very best insurance we can offer. 401k provided by Empower Ancillary insurance provided by Allstate FSA offered. Life Insurance provided for and paid by Cardinale Automotive Group. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

DIAMOND RESORTS™ OFFERS: Competitive Compensation Outstanding Benefits (Medical, Dental, 401K w/ Company Matching) Resort Privilege Program (eligibility for travel discounts) Industry Leading Training Program Real Opportunities for Growth! Job Description JOB SUMMARY The Front Desk Agent is responsible for providing the highest level of guest satisfaction to members, owners and guests to ensure the continuous delivery of hospitality, professionalism, and consistency. The Front Desk Agent checks in and check outs guests, makes room reservations, and performs Front Desk related functions. ESSENTIAL JOB FUNCTIONS Ensure proper standards of hospitality are provided to all members, owners, and guests on property and/or via telephone. Ensure all pending arrival information is accurate (i.e. check rates and prepare upcoming arrival packets with necessary materials and information). Check in/check out arriving/departing members, owners, and guests, makes room reservations, and performs Front Desk related functions. Follow through on member, owner, and guest requests and/or concerns in a timely manner. Verify member, owner, and guest information (i.e. for additional keys, telephone calls, and packages). Compute billing charges, collect payments and provide change. Post charges as received through other departments (i.e. fitness center, housekeeping, logo shop, and laundry). Answer the telephone with proper etiquette and transfer calls accordingly. Communicate with all internal departments including PBX, housekeeping, engineering, and security. Complete Front Desk Agent checklist daily. Reconcile end of the day shift report. Maintain necessary hard copies of paperwork of all daily operations and file. Complete special projects, stocking, list items to be ordered, and daily bucket checks. Qualifications EDUCATION High School Diploma or equivalent. Additional Information Apply Today! ****************************************************************************************************************

An amazing, desert landscaped resort located adjacent to an 18-hole golf course, Westgate Painted Mountain Golf Resort offers you the perfect opportunity to enjoy the sun and magnificent views of the surrounding Sonoran Desert in Mesa, the third-largest city in Arizona. As a member of the Westgate Painted Mountain team, you will help create remarkable guest experiences at our amazing resort. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you'll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company. Job Description **Must be able to work any shifts assigned, including evenings, overnights and weekends and holidays*** We are looking for a friendly, professional, and service-oriented Front Desk Agent to be the first point of contact for our guests. In this role, you will efficiently manage guest check-ins and check-outs while delivering exceptional customer service Greets, registers, and assigns rooms to guests, issuing room keys. Keeps records of room availability and guests' accounts. Computes bills, collects payments, and makes changes for guests. Ability to listen to and find solutions for guests' challenges To perform this job successfully, you must have excellent communication skills and be able to read, write and speak English fluently. Additionally, the person must possess and adhere to the following core values: Integrity Passion Work Ethic Qualifications Must be able to work full-time, flexible schedule, weekends and holidays. Must be able to lift up to 15lbs. Must be able to stand for long periods of time. High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Strong written and verbal communications skills with the ability to interact with all levels of team members and guests in an attentive and service-oriented manner Excellent customer service skills Westgate Resorts is a Smoke and Tobacco-Free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate Required to pass a background check, drug test, and prove eligibility to work in the United States Additional Information Why Westgate? Comprehensive health benefits - medical, dental and vision Paid Time Off (PTO) - vacation, sick, and personal Paid Holidays 401K with generous company match Get access to your pay as you need it with our Daily Pay benefit Family benefits including pregnancy, and parental leave and adoption assistance Wellness Programs Flexible Spending Accounts Tuition Assistance Military Leave Employee Assistance Program (EAP) Life, Disability, Accident, Critical Illness & Hospital Insurance Pet Insurance Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) Advancement & development opportunities Community Involvement Programs Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying. This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.

Front Desk Receptionist Phoenix, Arizona Part Time, Weekdays Up to 25 hours per week $16.80- $18 per hour Join the Christian Family Care team and help us strengthen families and serve at risk children in the name of Jesus Christ! We are a social services agency and have been serving at-risk children state-wide for 40 years. We have done this by acting with empathy and c ompassion , embracing d iversity , and exemplifying Integrity . Christian Family Care social services agency is looking to hire a part-time professional for our Welcome Center. We are a certified Best Christian Workplace organization and accredited through the Council on Accreditation. This position pays a competitive salary of $16.80 - $18 per hour. As the Welcome Center Professional, you will: Serve at the Welcome Center as the primary daytime first point of contact for callers and visitors to the agency by showing enthusiasm and support for children and families. Welcome all visitors and clients by greeting them in person (by name when possible) or on the telephone, answering and referring inquiries. Provide Counseling Program support with various clerical tasks If you have 1+ years experience in customer service, please apply now! Note, this position post is a summary of expected job functions and qualifications. A full job description will be provided during the recruiting process.

💼 Receptionist 🕒 Schedule: 3 Days/Week | 13-Hour Shifts ✨ About the Role As a Receptionist (Patient Experience Coordinator), you'll be the first point of contact for our patients - the person who sets the tone and makes people feel at ease. This role is perfect for someone with strong customer service skills who wants to do work that matters. No healthcare experience? No problem. If you've worked in hospitality, retail, or any fast-paced service role, you already have the foundation - we'll teach you the rest. 🧩 What You'll Do Greet every patient with warmth and professionalism Manage check-in/check-out, verify info, and assist with forms Answer phones and emails with clarity, kindness, and accuracy Schedule and confirm appointments Keep front desk area clean, calm, and welcoming Use digital tools and office systems efficiently Support teammates and adapt as needs shift 🧠 What You Bring A people-first attitude with great communication skills Ability to multitask and stay calm under pressure Comfort using email, calendars, and scheduling systems A willingness to learn healthcare protocols and privacy practices 1+ year of customer-facing experience (retail, hospitality, etc.) High School Diploma or GED 🌱 Why You'll Love Working Here Purpose-Driven Work: Help people on their mental health journey Time Off That Matters: 10 PTO days (15 after year 1) + 10 paid holidays Great Benefits: 90% covered health, dental & vision insurance Future-Focused: 401k + internal growth opportunities Referral Bonuses: Get rewarded for bringing great people into the team 🌟 About Serenity At Serenity Healthcare, we believe in redefining mental wellness. Using innovative technology and evidence-based care, we help patients who haven't found success with traditional treatments. Our mission is to help people take back their lives - and we're looking for team members who care deeply about making that happen.

Job DescriptionDescription: Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Front Desk Agent is the first person who greets guests when they walk into the hotel. They are responsible for distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints. Duties & Responsibilities: Greet and register guests in a friendly manner Assist in taking reservations, pre-registrations, and room blocking Assist large groups upon arrival Assist guests in finding dining, shopping, and other "hidden gems" nearby Be the first to handle and resolve guest issues Process payments according to procedure Upsell additional facilities and services Performs all check-out tasks Ensure all cash, checks, and credit card balances at the end of each shift Answer questions and cater to any guests needs Communicate internally with other departments when necessary to resolve a guest concern or request Additional tasks may be assigned at any given time Requirements: Qualifications: High school Diploma or equivalent Hotel Front Desk experience preferred Experience with hotel reservations software Experience with Microsoft Windows Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction Positive, upbeat demeanor Excellent communication and organizational skills Team-oriented Ability to stand for 8 hours at a time Ability to lift 20 lbs. on occasion Benefits: Competitive salary Annual review with increase potential 401k program with company match Additional benefits may be available Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

CIVANA's mission is to inspire mindfully, measurably greater wellness in all who crave it. The CIVANA model is shaped by a wellness philosophy that serves everyone: happiness first, healthiness always. This is delivered via a curated wellness program that focuses on connecting mental, physical, emotional and spiritual needs, providing guests with tools they can take with them wherever they go, and build upon each time they return. ACCOLADES • 2024, 2023, 2022, 2021, 2020 Travel & Leisure World's Best Award - #3 Top Destination Spa • 2024, 2023, 2022, 2021, 2020, 2019 USA Today Readers' Choice Award - Top 10 Best Spa Resort • 2024 Oprah Daily Hotel O-Wards - Top Wellness Resort to Find 2024 Your (Higher) Purpose • 2024 Reader's Digest - 20 Best Wellness Retreats to Help You Relax and Recharge • 2024, 2023, 2022 OpenTable Diners' Choice Award • 2023, 2022, 2021, 2020 Conde Nast Traveler Reader's Choice Award - Top Destination Spa in the US • 2023 Women's Health Travel Awards - Best Yoga Retreat in the World • 2023 Men's Health Travel Awards - Top Relaxation Destination • 2023 TripAdvisor Traveler's Choice Award • 2024, 2023, 2022 U.S. News & World Report - Best Hotels in the US • AAA Four Diamond Rating • AAA Inspector's Best of Housekeeping Award WHY YOU'LL LOVE WORKING AT CIVANA • Complimentary access to wellness classes & programming • Complimentary shift meal • Team member referral bonus • Affordable health insurance starting the 1st of the month following hire date • Generous Team Member & Friends & Family Resort rates and discounts • 401K Retirement plan with Employer Matching IDEAL CANDIDATES FOR FRONT DESK OR GUEST EXPERIENCE: We are seeking passionate, service-oriented, positive and hard-working individuals with a love for health and wellness, and an excitement for hospitality. $750 sign on bonus. This is Regular Full Time position. Open availability all days is required all days of the week, including weekends and holidays, between the hours of 6:00am - 10:30pm. As a Guest Experience Guide (Front Desk) you will be responsible for: • Check guests in and out of their rooms • Assist guests with planning their Wellness Journey classes • Take reservations on the phone • Arrange transportation for guests QUALIFICATIONS • Previous customer service experience required. • Previous hotel/resort experience a plus, but not required. • Willing and able to work all shifts including weekends/holidays • Must have reliable transportation • Be able to work in a standing position for long periods of time • Passion for wellness

Job Description Home2 / Tru Scottsdale Salt River in Scottsdale, AZ is hiring a full-time Front Desk Agent to serve our hotel guests and provide them with an exceptional stay. Do you have a friendly disposition along with outstanding customer service skills? Does starting a career in the hospitality industry excite you? If so, please read on! This position earns a competitive wage of $18-18.50/hour, along with fantastic benefits. If this sounds like the right opportunity for you, apply today! ABOUT HOME2 / TRU SCOTTSDALE SALT RIVER Founded in 2020, our extended-stay hotel provides exceptional modern comfort for our guests. We offer an upbeat and memorable experience for all who come and visit. Our amazing team members are bright, friendly, and passionate about serving our guests. They come to work each day with a smile! In order to hire and retain exceptional employees, we offer competitive compensation, generous benefits, and a great work environment. Our team at Tru / Home2 Suites is wonderful and would love to welcome you! WORK SCHEDULE FOR A FRONT DESK AGENT This position works flexible full-time shifts which include weekdays, weekends, holidays, days, and evenings with a combination of shifts from 7 am-3 pm, 3 pm-11 pm, or 12 pm-8 pm. A DAY IN THE LIFE OF A FRONT DESK AGENT As a Front Desk Agent, you are the face of hospitality! From completing check-ins and check-outs to recommending local attractions and dining, to making special occasions exciting, there's so much joy to spread. You come in each day ready to enthusiastically register guests and assign rooms, accommodating special requests whenever possible. You keep the front desk area clean and presentable for hotel guests. Additionally, you handle cash, credit cards, and checks according to our policies and procedures. Always meticulous, you make sure that all billing is accurate. As needed, you provide positive resolutions to guest concerns. You enjoy meeting guests and love to help them have the best experience possible at our hotel! QUALIFICATIONS Proficiency with computers Do you enjoy working with and helping people? Are you a great listener with excellent communication skills? Do you excel in a fun and driven workplace? If yes, you might just be perfect for this hospitality position! ARE YOU READY TO JOIN OUR HOTEL TEAM? If you feel that you would be right for this full-time job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 85258 Job Posted by ApplicantPro

Job DescriptionDescription: At HCW Hospitality, we believe first impressions set the tone for a memorable stay. As a Front Desk Agent, you'll be the face of our hotel, welcoming guests with warmth, professionalism, and a genuine smile. You'll manage check-ins and check-outs, respond to guest inquiries, and handle reservations, all while creating a seamless and enjoyable experience for every guest. WHAT YOU'LL DO As a Front Desk Agent at the Hyatt Place Gilbert, you'll be at the heart of our guest experience. In this role, you will: Greet, register, and assign rooms to guests of the hotel. Verify customers' credit and establish payment method. Make and confirm external reservations for dinner, entertainment, and transportation. Compute bills, collect payments, and make change for guests. Answer hotel phone and handle guest requests and inquiries. Transmit and receive messages, using telephones or PMS system. Deposit guests' valuables in hotel safes or safe-deposit boxes. Perform bookkeeping activities, such as balancing accounts. Prepare and serve food orders, beer, wine and cocktails in The Placery. Practice safe work habits and use required safety equipment. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Perform other duties as requested by management. WHAT YOU BRING We're looking for someone who is passionate about hospitality and thrives in a dynamic, fast-paced environment. To succeed in this role, you'll need: Ability to work the 3pm-11pm shift A warm, welcoming demeanor with excellent communication and interpersonal skills. Experience in hospitality or customer service is a plus. Valid Food Handlers card and Arizona Title 4 certification, or ability to obtain one in first seven days of employment. Strong problem-solving abilities and a proactive approach to guest service. The ability to multi-task and remain composed under pressure. Proficiency in basic computer skills and familiarity with hotel management software is preferred. A team-player mentality with a commitment to providing exceptional guest experiences. JOIN HCW HOSPITALITY At HCW Hospitality, we create incredible experiences for every guest, every time. We build energetic communities that enhance lives, driven by innovation, authenticity, and a deep passion for service. We take pride in doing things right, with a team that's committed to making every moment count. Build your future with us at HCW Hospitality, where excellence isn't just expected-it's celebrated. We're an equal opportunity employer, committed to fostering an inclusive and diverse workplace. Requirements:

We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Responsibilities: Register and assign rooms to guests Confirm phone and online reservations Respond to guest needs, requests, and complaints Collect payment from departing guests Keep records of occupied rooms and guests Communicate pertinent guest information to designated departments Qualifications: Previous experience in customer service, front desk service, or other related fields Ability to build rapport with guests Strong organizational skills Excellent written and verbal communication skills We're Leaving the Light On for our next Team Member! Is that you? Our Lightkeeper Service Culture Our Lightkeeper culture is the heartbeat of our operations, shaping every interaction across our team. Our commitment to a Heart For Service means putting others first and going the extra mile to support and uplift those around us. We believe in Care by finding opportunities to make others' days brighter through thoughtful gestures, both big and small. Respect is a cornerstone of our culture; we celebrate the diversity in every individual and uphold the dignity of each person we encounter. We take pride in Owning the Experience, embracing our roles to deliver outstanding service and resolve any conflicts with understanding and empathy. By embodying these four pillars, Lightkeeper not only defines who we are but also sets us apart from the competition.

Hampton Inn Phoenix Biltmore SECTION ONE: MCR Universal Role Standards CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE Happy Guests Spotless Cleanliness Product Consistency & Quality Teamwork Duties and Expectations 1. Happy Guests Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile. Name Use: Use the guests' names whenever possible, ensuring they feel properly welcomed. Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores. Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency. Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities. Events: Awareness and support for all groups and events at the hotel. Technology: Understanding of relevant technology for each role. Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting. 2. Spotless Cleanliness Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized. Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe. Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning. 3. Product Consistency & Quality Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift. Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication. Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times. 4. Teamwork Communication: Communication between Team Members should be clear, honest, and professional. Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR's guests. Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace. SECTION TWO: Front Desk Agent, Role Specific Duties and Expectations The core mission of the Front Desk Agent is to ensure all guests enjoy a friendly arrival and departure experience, while addressing all needs and requests in a timely, efficient and hospitable manner. Other Duties and Expectations Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be contacted after check-in to ensure their room is satisfactory and there is nothing else required to make their stay more comfortable. Rate Schedule: Up-to-date understanding of room rates, promotions. Incoming Mail: Receive and note all incoming mail as required per the daily shift checklist. SECTION THREE: Success Metrics Happy Guests Management Performance Ratings Guest Satisfaction Scores/Intent to Return Spotless Cleanliness GM/AGM Spot Checks Leadership Walk-throughs (RVP, etc.) Guest Ratings/Reviews Product Consistency & Quality Checklist Tracking Management Performance Ratings Guest Ratings Teamwork Management Performance Ratings SECTION FOUR: Qualifications & Requirements Qualifications & Requirements: Experience in a hospitality, service, consumer-facing franchise or related field preferred. Can-Do Attitude: Must have a positive attitude and willingness to learn. Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures. Handle Pace and Pressure: Must work well in stressful, high-pressure situations. Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests. Communication Skills: Must be able to convey information and ideas clearly. Hospitality and Guest Service: Must have a desire to serve all guests. Age Requirement: Must be 18 years of age or older to perform this job. Schedule and Travel: Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel. Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock. Breaks: Clock in/out for breaks at the designated time on your schedule. Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift. Physical Working Demands & Working Environment: The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to: Stand or remain in a stationary position for long periods of time (3-4 hours at a time). Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls. Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms. Inspect and visually observe details at close range (within a few feet) and from long range. Occasionally required to lift packages or general office equipment. The noise level in the work environment is usually moderate (phone ringing, and heavy communication between co-workers and customers). Language + Reasoning Skills: Read, write, understand and communicate with others effectively using the English language. Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.

Job Description: PM Front Desk Agent We are seeking a reliable and customer-focused PM Front Desk Agent to join our team in Phoenix, AZ. The ideal candidate will be responsible for providing exceptional customer service to guests, checking guests in and out, answering phone calls, and assisting with any guest inquiries or requests. Key Responsibilities: * Greet and check-in guests in a friendly and professional manner * Answer phone calls and direct them to the appropriate department * Handle guest inquiries and requests promptly and efficiently * Assist with reservations and room assignments * Process payments and maintain accurate records * Ensure the front desk area is clean and organized at all times Qualifications: * Previous experience in a customer service role * Excellent communication and interpersonal skills * Ability to multitask and work in a fast-paced environment * Proficiency in Microsoft Office and basic computer skills * High school diploma or equivalent Benefits: We offer a competitive wage, Health and Dental Insurance, company paid Life Insurance, Short Term and Long-Term Disability Insurance, Vision, Critical Illness, Accidental, 401(k) and company match, Paid Time Off (PTO), free hotel rooms and hotel discounts. E.O.E.

Job Description Hilton Phoenix Airport - 2435 S 47th Street Phoenix, AZ 85034 The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. QUALIFICATION STANDARDS Education & Experience: College course work in related field helpful. Experience in a hotel or a related field preferred. High School diploma or equivalent required. Computer experience required. Customer Services experience preferred. Physical requirements: Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. General Requirements Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. DUTIES & FUNCTIONS Fundamental Requirements Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards. Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable). Answer guest inquires about hotel services, facilities and hours of operation in a timely manner. Ensure logging and delivery of packages, mail and messages to guests and meeting rooms. Review Front Office log and Trace File daily. Answer inquires from guests regarding restaurants, transportation, entertainment, etc. Follow all cash handling and credit policies. Be aware of all rates, packages and special promotions as listed in the Red Book. Be familiar with all in-house groups. Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. Be familiar with hospitality terminology. Have knowledge of emergency procedures and assist as needed. Handle check-ins and checkouts in a friendly, efficient and courteous manner. Use proper two-way radio etiquette at all times when communicating with other employees. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. Be able to complete a bucket check, room rate verification report, and housekeeping report. Balance and prepare individual paperwork for closing of shift according to hotel standards. Maintain and market promotions and guest programs. Maintain a clean work area. Assist guests with safe deposit boxes.

Why The Global Ambassador Competitive compensation Comprehensive benefits available for team members working 25+ hours per week, including medical, dental, vision, and more Paid time off eligibility for those working 32+ hours per week A dynamic, fast-paced environment where passion for hospitality, teamwork, and excellence thrives Who We Are Hospitality refined for a global mindset. The Global Ambassador is an internationally inspired hotel from hospitality innovator Sam Fox and the newest addition to Author & Edit, his growing collection of hospitality experiences. Created through a global lens yet deeply connected to its surroundings at the intersection of Phoenix, Scottsdale and Paradise Valley, the 141-room hotel brings together inspired design, world-class dining and elevated wellness in one impeccably curated destination. Recognized with a MICHELIN Key in both 2024 and 2025 and named among Esquire's Best New Hotels in the World and Condé Nast Traveler's Hot List, The Global Ambassador offers six original dining experiences, an exclusive members club and a bespoke fitness and wellness center, including a luxurious spa. Join us in the journey of creating moments worth remembering and sharing. What You'll Do · Play a key role in providing excellent customer service to guests · Welcome arriving guests and provide them with assistance throughout their stay · Responsible for the check-in and check-out processes and maintaining accurate guest information · Monitor occupancy levels and suggest upgrades on an ongoing basis · Have a friendly personality and be willing to go the extra mile to ensure guest satisfaction · Excellent communication and interpersonal skills to ensure satisfaction and take corrective action if needed. · Proven ability to manage multiple tasks while maintaining a high level of customer service · Previous experience in a customer service role, preferably in the hospitality industry is an asset · Assist with arranging hotel guest transportation, restaurant reservations, off or onsite activities and itineraries · Provide expert recommendations based on guest interests and obtain guest information to ensure full satisfaction Qualifications · At least 1+ year of front desk or guest service experience · Minimum High school degree or equivalent · Excellent verbal communication and customer service skills · Basic computer literacy and knowledge of hotel software · Ability to work varied shifts including overnights, weekends, and holidays The Global Ambassador is an Equal Opportunity & E- Verify Employer. Proof of eligibility to work in the United States is required.

Front Desk Agent - Hilton Embassy Suites Paradise Valley, Arizona Be the smile that welcomes every guest! We're looking for a friendly, customer-focused Front Desk Agent to join our Hilton family. As the first point of contact for our guests, you'll create a warm and memorable experience from check-in to check-out. If you love helping people and have a passion for hospitality, we'd love to meet you! What You'll Do Welcome guests with a genuine smile and friendly attitude Check guests in and out, manage reservations, and handle payments Provide helpful information about hotel amenities and local attractions Answer calls, handle guest requests, and resolve concerns with care Work closely with other team members to ensure a smooth guest experience What we're looking for 2 years prior front desk, receptionist, or hospitality experience preferred Experience with Hilton PEP system a plus A positive attitude and strong communication skills Great attention to detail and organizational skills Ability to multitask and remain calm under pressure Why you will love working with us Competitive pay and great team environment Hilton travel discounts worldwide Excellent benefits for you and your family A culture of teamwork, recognition, and opportunity Join our Embassy Suites family and help every guest feel right at home. Apply today and start your hospitality career with us!

To assist in the proper maintenance of the store, particularly in the Produce Department and assist customers on the store floor as needed. The Utilities Clerk will properly bag groceries for customers when needed. If requested, they will carry out g Clerk, Utilities, School, Retail, Grocery

**This role is Monday through Saturday, 8:30-4:30 PM, January 19th-Febrary 19th, with possible extensions & is onsite in Phoenix, AZ ** Day to Day: This person is responsible for efficiently managing the check-in area, ensuring people are greeted warmly, intake forms are distributed and filled out efficiently. Must be tech savvy to assist with online paperwork (via DocuSign) completed on tablets. They must be able to manage multiple people “checking in” at once by adapting and prioritizing based on the schedule. It is very important to be sure which participants are being assigned to which moderators, to avoid mix-ups, so clear communication with the moderator team is critical. They must proactively reach out to participants via text and phone on the day of participation to confirm arrival. They should be proficient at keeping the team updated about participant status via internal messaging channels. Desired Skills: 2+ years customer service 1+ years with previous experience working in a front desk/receptionist/check in capacity