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Drybar 3.9
Front desk associate job in Los Angeles, CA
NO CUTS. NO COLOR. JUST BLOWOUTS!
DO YOU HAVE WHAT IT TAKES TO JOIN THE DRYBAR FAMILY?
Drybar started back in 2010 with its first shop in Brentwood, CA. 16 years later and over 150+ locations across the U.S., Drybar has exploded into a nationally recognized and highly sought-after brand. At Drybar, our philosophy is simple. Focus on one thing and be the best at it. For us, that's blowouts! With that purpose in mind, we are focused on giving each and every employee the premier blowout experience. We believe it's not just blowouts we are selling, its happiness and confidence!
Our 10 Core Values: 1) It's the Experience 2) It's not just the Blowouts 3) Be Yourself 4) Embrace the Power of Random Acts of Kindness 5) Have Fun 6) Always be Growing 7) Nothing is sexier than Honesty and Humility 8) Make a Difference 9) Pretty is as Pretty Does 10) We are family!
We strive for an inclusive & diverse culture by seizing every opportunity, by providing flexible work schedules for our staff, creating open community culture, streamlining our operations and implementing new strategies to drive your experience at Drybar to be the best ever!
*Your success is our success. What are you WAITING for? *
WHAT YOU'LL GET…
Competitive Pay and Amazing Bonus Incentives - Additional $$$ given for all membership sales, product sales and ad-ons.
Competitive compensation plan with potential to make additional $3 per blowout performed.
30% employee discount off all Drybar Products & Tools
Health, Dental, Vision, Life Insurance & 401K options
Paid Time Off and Personal Days Given
Anniversary Gift Cards given after a year of working at Drybar
Employee Discounts: Hotel, Theme Parks, Rental Cars, Movie Tickets etc.
Free Blowouts for Employees!
*Get Amazing Drybar Benefits on US! What's there NOT to love? *
WHAT YOU'LL DO…
We value endless growth and learning, a team mentality, discipline and a positive attitude. The ideal candidate would possess:
Lead all clients from check in to check out, ensuring Drybar standards are upheld, creating an amazing client experience! Engage with clients and serve complimentary beverages.
Set the tone of a positive shop atmosphere by approaching the day as if hosting a party.
Organize and execute shop flow between clients and team members in a positive manner.
Serve as subject matter expert in reservation system. Ensure client information is recorded with accuracy and timeliness.
Ability to sell memberships, rebook appointments during check out to increase client retention.
Troubleshoot any reservation system issues, make necessary changes to client profiles, optimize appointments to fit business needs, and check notes to ensure clients' needs are met.
Optimize and maximize appointments with reservation system and ensure timely communication with customer service team.
Maintain highest degree of ethics when handling client payments and stylists' tips/commissions. Balance cash drawer at opening, close and at shift changes.
Problem solve when faced with client concerns or operational issues, always ensuring the solution is focused on providing an excellent experience to the client.
Maintain overall shop cleanliness by conducting walkthroughs behind the bar and keeping frontdesk area clean.
Maintain clear communication with shop management about overall shop operations.
Educate clients on Drybar products and tools, have the ability to sell and restock shelves.
Uphold Drybar's 10 Core Values.
WHAT YOU'LL NEED…
We want you to succeed in this position and will help coach you in refining your skills. The ideal candidate would possess:
Cosmetology license preferred, but not required.
Strong conceptual thinking. We want our team to be able to start projects off from an incredibly strong position and come up with unforeseen, clever concepts to move forward with a deep level of care about the quality of your work and how it reflects on your character is the Drybar way.
Strong self-management practices with meticulous attention to detail. Be able to deliver a solid approach to consistent, development ready work.
Honesty, Integrity & Fairness. Respect for individual ability, creativity and diversity.
A natural inclination to be pro-active and take the lead in solving problems as you find them. A hunger for personal and professional growth.
Strong communication skills (both written and verbal), discretion, professional openness, and other leadership skills needed to coordinate and facilitate healthy, well-organized teamwork.
Having a sense of humor and being witty isn't a bad thing either!Having enjoyment of work and life balance is key here at Drybar!
$33k-40k yearly est. 1d ago
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Front Desk Associate
The Studio (MDR 4.4
Front desk associate job in Redondo Beach, CA
FrontDeskAssociate At The Studio (MDR)
Our frontdeskassociates are the backbone of The Studio (MDR) community, and we pride ourselves on our impeccable customer service and community connections! As the first and last face that a client sees when they come in for class, we are looking for applicants with excellent customer service skills who feel comfortable and confident working closely with clients, have outgoing personalities, and a passion for fitness.
*This is a part-time hourly position requiring an availability of a minimum of 12-15hrs/wk*
Compensation:
$17.87/hr
Requirements:
Flexible availability to meet the minimum requirement of 12-15 hours per week
Must be available to work at least one of our three shift blocks: opening, midday, closing (opening shifts: 5AM-9/10AM, midday shifts: 9/10AM-1/2PM, closing shifts: 2/3PM-8/9PM)
Must have one day of weekend availability (Saturday/Sunday)
Availability to work at least 1 major holiday (Thanksgiving, Christmas Eve/Day, New Years Eve/Day, 4th of July - we will have limited class schedules on these days but will still be open)
Ability to problem solve and troubleshoot in the moment
At least 1 year experience in sales
and
customer service preferred
Four shifts a week are the minimum requirement
We have 6 (MDR) studio locations-- 1 in Manhattan Beach, 1 in Redondo Beach, 1 in Playa Vista, and 3 off Washington Blvd in Marina Del Rey & Culver City.
We are currently looking to fill shifts at all locations
$17.9 hourly 3d ago
Postal Mail Processor - $72,400 average pay
Postal Source
Front desk associate job in Los Angeles, CA
POSTAL MAIL PROCESSOR
NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security.
The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card).
Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail.
The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description.
Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination.
The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
$24.6-39.3 hourly 1d ago
Postal Mail Processor - Hiring Urgently
The Postal Service
Front desk associate job in Los Angeles, CA
POSTAL MAIL PROCESSOR
NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security.
The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card).
Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail.
The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description.
Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination.
The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
$24.6-39.3 hourly 1d ago
Postal Mail Processor - $72,400 average pay
Postal Jobs Source
Front desk associate job in Los Angeles, CA
POSTAL MAIL PROCESSOR
NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security.
The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card).
Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail.
The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description.
Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination.
The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
$24.6-39.3 hourly 1d ago
Front Desk Receptionist
Redstream Technology
Front desk associate job in Los Angeles, CA
(Los Angeles)
RedStream Technology is recruiting for an energetic, detail-oriented FrontDesk Receptionist to provide on-site support for a prestigious global management consulting company. Our client's office services team performs a variety of activities that collectively contribute to the functionality and appearance of the office.
The FrontDesk Receptionist will play an integral customer service focused role supporting office services, facilities, reception, on-site technical support, event management, and connectivity.
Responsibilities:
The FrontDesk Receptionist performs a variety of administrative activities that collectively contribute to the functionality and appearance of the office.
Responsibilities may include one or more of the following:
Coordinate maintenance of physical space, including supervising external contractors, and vendors, and performing quality control inspections
Manage use of physical space, including assisting in space planning and seating assignments and regularly updating floor plans
Coordinate outsourced building services where applicable, including janitorial, mailroom, copy machines, security, and property management
Oversee conference room set-up and A/V requirements
Oversee supply inventory (e.g., office supplies, printer toner, business cards, IT parts), including processing purchase orders as appropriate
Plan and execute on- and off-site office events, working with relevant committees, travel staff, hotels, and vendors
Act as liaison with building management in select aspects of facilities administration, i.e., HVAC, electrical, lighting, etc.
Provide direct assistance and back-up support to department manager and teammates across range of office services areas
Skills:
Excellent organizational and project management skills; ability to manage multiple priorities; proven effectiveness working with vendors and suppliers; strong communication and negotiation skills; high quality and service standards
$32k-41k yearly est. 3d ago
Receptionist
Career Group 4.4
Front desk associate job in Los Angeles, CA
Receptionist & Administrative Assistant Roles (Temp & Temp-to-Hire) - Build Your Career in Los Angeles!
Are you looking to take the next step in your administrative career? We're hiring temp, temp-hire Receptionists and Administrative Assistants to support top companies across Los Angeles! These are fantastic entry-level opportunities to gain corporate experience, build your professional skills, and grow within organizations that love to promote from within.
Positions: Receptionists/ Office Administrative Assistants
Job Type: Temporary | Temp-to-Hire
Locations: Los Angeles, CA - West LA, South Bay, Beverly Hills, and DTLA
Industries: Entertainment, Finance, Real Estate, and Nonprofit
Compensation: $23.00-25.00/hour, DOE
Start Date: Immediate (following successful interviews)
Please Note: Candidates must be available to start immediately and cannot be currently employed full-time.
Why You'll Love These Roles:
Get your foot in the door with some of LA's most respected companies in Entertainment, Finance, Tech, and more!
Work alongside friendly, fast-paced teams in a professional office setting.
Develop valuable administrative, organizational, and communication skills.
Opportunities for long-term growth and potential to transition into permanent roles.
Key Responsibilities:
Greet and assist visitors and staff in a warm, professional manner.
Manage phones, scheduling, and meeting coordination.
Maintain organized and polished frontdesk and office spaces.
Provide administrative support including emails, filing, and document prep.
Assist with special projects and help keep daily operations running smoothly.
What We're Looking For:
1-2 years of experience in an office, customer service, or hospitality environment (internships welcome!).
Strong communication and organizational skills.
Friendly, professional, and dependable.
Proficient with Microsoft Office and comfortable learning new tools.
Eager to grow and take on new challenges in a corporate setting.
Ready to launch your career? Submit your resume today to join a network of top Los Angeles companies looking for motivated administrative professionals!
Submit your resume today!
About Us:
Career Group is a premier, Women-Owned recruiting agency and a widely recognized name in corporate and administrative staffing. We connect our candidates with job opportunities at leading companies nationwide. When you work with a Career Group recruiter, you gain a strategic career advisor for life. Submit your resume to get started today.
You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting workgrades.com/home/candidate. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.
We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring. California applicants, please view our Privacy Notice here: https://careergroupcompanies.com/california-privacy-notice/.
$23-25 hourly 3d ago
Overnight Operations Clerk
Universal Logistics Holdings, Inc. 4.4
Front desk associate job in Compton, CA
Universal Logistics Holdings is a full-service provider of customized transportation and logistics solutions. For over 90 years, we have provided complete services including dry van and specialized transportation, intermodal drayage, material handling and value-added services, and global trade management. Universal is proud to be recognized, awarded, and affiliated with industry leaders, experts and innovators for transportation and logistics. We are more than just a full-service logistics company. Behind our services, technology, and systems stands a talented team that truly delivers results and drives everything we do.
Qualifications:
Strong written and verbal communication skills
Multi-tasking and organizational skills
Excellent computer skills and experience working with Microsoft Office Suite
Ability to problem solve
Strong attention to detail
A competitive and career oriented mindset
Previous experience in a transportation is preferred
High school diploma required
Job duties and responsibilities:
Verifying and processing driver paperwork
Communicate with drivers and terminal management
Auditing, reviewing, and verifying documents
Data entry
Additional tasks/ requirements as needed
Benefits package including major medical, dental, vision, 401K and vacation
Growth and advancement opportunities
Full time, onsite. Nigh shift 6:30pm-3:30am Monday through Friday
$33k-41k yearly est. 1d ago
Front Desk
South County Concepts, Inc. 4.2
Front desk associate job in Paramount, CA
and Purpose
The FrontDesk provides warm, friendly, and immediate greetings to guests at the door. Records guest information and provides accurate quote time when appropriate. Seats, and presents clean menus to guests in a friendly, professional, and quick manner.
Duties and Responsibilities
The essential functions include, but are not limited to the following:
Greeting and seating guests, presenting menus to guests, informing them of special menu items
Working in a team environment with the ability to be an effective team player
Maintaining complete knowledge of Restaurant's food offering and preparation
Providing guests with hospitality in a manner that achieves Company service standards and exceeds their expectations
Taking guest information and quoting wait time to guests accurately when tables are not immediately available
Planning reservations and wait list parties in advance, at or within the given time or time frame
Reviewing the floor plan to assess current and upcoming table availability changes
Observing tables and keeping track of clean, dirty, and occupied tables
Cleaning, organizing, and stocking menus at host area
Answering phone in accordance with Company standards; answering questions concerning the menu and restaurant
Interacting with guests coming in and as they leave, ensuring a positive dining experience
Filling to go orders, if applicable
Maintaining restrooms throughout shift
Supporting waiters and kitchen staff in other duties as required
Taking pride in personal appearance; reporting to work in a neat and clean uniform; maintaining well-groomed hair and personal hygiene as established by company policy
Displaying integrity and honesty in all aspects of your employment
Performing other duties as directed
Job Knowledge, Skills and Abilities
High energy and stamina are required
Ability to stay calm and work efficiently under pressure
Ability to prioritize job duties and manage time effectively
Excellent verbal communication skills required
Excellent customer service to treat patrons like family
Must be able to read, write, and determine wait time based on Company's procedures
The ability to use the company's POS system
Requirements
This in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
TAPS Fish House & Brewery and The Catch are an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
Required Qualifications
Must be 18 years of age or older at the time of application
California food handler's card required
Previous relevant full-service restaurant service experience
Willingness to work evenings and weekends as required
Knowledge of and ability to adhere to workplace safety procedures
Preferred Qualifications and Skills
One year of relevant full-service restaurant experience
Physical Requirements and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is continuously standing during the entire shift. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to walk; sit; stoop; bend; and reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. While performing the duties of this position, the employee is frequently required to wash hands and answer phones. The employee with occasionally encounter hazards, including slipping and tripping. The noise level in the work environment is usually moderate to high.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
Tableside Partners concepts are an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
$33k-42k yearly est. Auto-Apply 60d+ ago
Front Desk Agent (Overnight)
The Hongkong and Shanghai Hotels
Front desk associate job in Beverly Hills, CA
Working alongside the Director of Front Office Operations at The Peninsula Beverly Hills, we are seeking an Overnight Front Office Agent who possesses a genuine warmth and sense of hospitality.
• Work for an award-winning luxury hotel group
• Learn and grow within a diverse multi-outlet property
• Exceptional benefits package
Key Accountabilities
• Warmly greet guests and assist them with check-in and check-out while maintaining luxury service standards
• Act as the primary point of contact for guest inquiries, requests, and issues
• Liaise with Housekeeping, Concierge, Valet, and other departments to ensure guest needs are met
General Requirements
• Strong communication skills
• Experience in customer service in a luxury hotel or other luxury customer service environment
• An open and flexible schedule with the ability to work on the weekends and holidays
• Knowledge of Opera system a plus
Benefits we offer:
• 100% company-paid medical, dental and vision coverage
• Paid time off
• Complimentary employee meals
• Complimentary car parking (onsite)
• Complimentary bicycle parking (onsite)
• Bus transit reimbursement
• Complimentary uniform laundering
• Discounted and complimentary room nights at The Peninsula Hotels
• 50% restaurant discount
We are delighted to receive your resume for further consideration. To be eligible to apply, you must have a US work authorization. The pay rate for this position is $29.50 per hour.
$29.5 hourly 60d+ ago
Front Desk Agent (Overnight)
H.S.H Limited
Front desk associate job in Beverly Hills, CA
Business Unit: The Peninsula Beverly Hills Working alongside the Director of Front Office Operations at The Peninsula Beverly Hills, we are seeking an Overnight Front Office Agent who possesses a genuine warmth and sense of hospitality.
* Work for an award-winning luxury hotel group
* Learn and grow within a diverse multi-outlet property
* Exceptional benefits package
Key Accountabilities
* Warmly greet guests and assist them with check-in and check-out while maintaining luxury service standards
* Act as the primary point of contact for guest inquiries, requests, and issues
* Liaise with Housekeeping, Concierge, Valet, and other departments to ensure guest needs are met
General Requirements
* Strong communication skills
* Experience in customer service in a luxury hotel or other luxury customer service environment
* An open and flexible schedule with the ability to work on the weekends and holidays
* Knowledge of Opera system a plus
Benefits we offer:
* 100% company-paid medical, dental and vision coverage
* Paid time off
* Complimentary employee meals
* Complimentary car parking (onsite)
* Complimentary bicycle parking (onsite)
* Bus transit reimbursement
* Complimentary uniform laundering
* Discounted and complimentary room nights at The Peninsula Hotels
* 50% restaurant discount
We are delighted to receive your resume for further consideration. To be eligible to apply, you must have a US work authorization. The pay rate for this position is $29.50 per hour.
FOLLOW US
Nearest Major Market: Los Angeles
Job Segment: Hotel Reception, Housekeeping, Hospitality
$29.5 hourly 39d ago
Front Desk Agent
Sand & Sea
Front desk associate job in Santa Monica, CA
TITLE:
FrontDesk Agent
LOCATION:
Shore Hotel
STATUS:
Non-Exempt, Full Time Regular ($22.50 per hour)
SUPERVISED BY:
General Manager and FrontDesk Supervisor
SUPERVISES:
This position will not supervise anyone.
A FrontDesk Agent is responsible for greeting and checking in & out guests of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
ESSENTIAL DUTIES:
Greet guests and perform check-in process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms,
Assist guests with check-out, including, but not limited to, ensuring rooms and services are correctly accounted, handling money, processing credit and debit cards, accepting and recording various forms of payment, making change, and ensuring guests turn in all keys.
Demonstrate a thorough knowledge of hotel information, including, but not limited to, room categories, room rates, packages, promotions, the local area, and other general product knowledge, and answer guest questions and inquiries.
Respond to guest inquiries and requests and resolve issues in a timely, friendly, and efficient manner.
Field guest complaints and assist in a resolution for complete guest satisfaction.
Review occupancy, daily arrivals & departures and identify potential problems with rooms' activity and take appropriate action.
Maintain a professional working relationship and promote open lines of communication with the hotel Supervisor and the other employees.
Answer phones, take reservations, and update log logbook.
Be compliant and understand Santa Monica Hotel's policies and house rules. Understand hospitality terms.
Ensure logging and delivery of all supplies given to employees and guests in a timely and professional manner.
Operate radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department.
Ensure correct and accurate cash handling at the FrontDesk.
Follow and enforce all Santa Monica Hotel credit policies.
Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers, and other employees.
Keep frontdesk and lobby completely stocked with operational materials at the beginning, during, and end of shift, including having fresh coffee available.
ESSENTIAL JOB QUALIFICATIONS & COMPENTENCIES:
Proven success in the following job competencies:
Honesty; has honest, direct, and factual communication and actions with internal and external customers.
Collaboration; proactive in building supporting, nurturing, and service-oriented relationships with employees; works collaboratively to resolve problems and enhance productivity; Remains open to others' ideas and tries new things.
Integrity & Loyalty; conducts self with high level of ethics and makes decisions with honest intentions that are in the best interest of the company and employees. Keeps commitments; inspires the trust of others; Works with a high level of integrity and ethically; Upholds organizational values.
Humble; conducts self and treats all employees with respect; without arrogance, degradation, or coercion; treats all employees with equal regardless of position/status.
Innovation; constantly searches for best practices in technology, services, and procedures. Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas.
Analytical: Highly detail-oriented, proficient with managing, editing, analyzing large volumes of complex numerical data.
Flexible; considers others point of view to find the best solution for customer and company; proven ability to be flexible and adapt to change; adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays.
Problem Solving : Uses a professional, neutral/unbiased, and highly diplomatic inter-personal approach.
Interpersonal: Customer focused and effective relationship-building skills; ability to effectively interact with all employee levels; frontline, Managers, Directors, Executives;
Diversity: Strong commitment to diversity and equality in a company culture.
Communication: Strong communication (verbal and written) and presentation skills.
Multi-Tasking : Ability to operate under pressure in a fast-paced environment; able to deliver effective results, meet tight deadlines and targets.
EXPERIENCE:
At least 1 year of progressive experience in a Hotel or customer service role.
Hotel experience is preferred but not required.
Must be at a learning level of Microsoft Word, Excel, PowerPoint, and Outlook.
EDUCATION:
• High school diploma or GED.
WORKING CONDITIONS & PHYSICAL WORK DEMANDS:
Able to sit and work at a computer keyboard for extended periods of time.
Able to stoop, kneel, bend at the waist, and reach on a daily basis.
Able to lift and move up to 20 pounds occasionally.
Regular and on-time attendance is critical.
Hours occasionally exceed 40 hours per week.
Ability to stand during shifts
OTHER:
Other duties as assigned.
Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required and is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.
COMPANY BENEFITS:
Medical, Dental and Vision Insurance to all eligible employees
Company-paid life insurance of $25,000 to all eligible employees
Matching 401K Retirement Savings Plan (up to 5% of the employee's contribution)
Seven paid holidays
Sick pay when eligible
Company-paid parking
Employee Assistance Program (EAP)
Employee Recognition Programs
Employee Referral Incentive Program
Transportation allowance
Dry cleaning services (up to 10 pieces of work clothes per week)
Our post-offer background check process includes a background check ( HireRight ) and a drug-screen.
We participate in E-Verify.
We are an Equal Opportunity Employer
$22.5 hourly Auto-Apply 12d ago
Front Desk Agent
Sun Hill Properties Inc.
Front desk associate job in Los Angeles, CA
This position will be the first point of contact for guests, delivering a warm and welcoming experience from check-in to check-out. The agent be responsible for managing frontdesk operations, providing excellent customer service, and ensuring guest satisfaction in a fast-paced hospitality environment.
WHAT WE OFFER:
Salary: $25 per hour
401(k) with company matching
Complimentary employee cafeteria and parking
Exclusive worldwide Hilton employee travel discount program
Opportunity to participate in multi-million view TikTok videos (@hiltonuniversal)
... and more
DUTIES & RESPONSIBILITIES :
As the ‘face' of the frontdesk and the first point of contact for guests, always maintain a welcoming and hospitable attitude.
Acknowledge guests and team members with positive attitude.
Confirm all details of the reservation upon check-in, make sure all amounts are correct, and ask for any special requests. Inform the guest about all amenities of the hotel and wish them a great stay.
Always abide by the security procedures without exception.
Genuinely pay attention to all guest feedback. Always ask how their stay was upon checkout and write down any items that need to be fixed/done better and inform management accordingly.
Frequently check arrivals and departures of the day to make sure everything is up-to-date, rooms are assigned correctly, no requests are missed, and room inventory is good.
Ensure to abide by all personal hygiene rules. Avoid eating food items that could cause body odor before work. Use deodorant as necessary.
Maintain a presentable, decent, and professional attitude at all times. Be aware that the hotel team is constantly observed by guests and coworkers.
Make sure to receive all notes of the previous shift, read the logbook, and make sure to note down and follow up with all requests from guests, vendors, and coworkers.
Contact the manager in case of hesitancy about an issue or need help.
Count the frontdesk bank at the starting and end of the shift to make sure it makes up the predetermined amount.
Maintain the cleanliness and tidiness lobby, frontdesk, entrance, and office. Wipe down all surfaces at the lobby regularly.
Complete all additional tasks assigned by management.
QUALIFICATIONS & REQUIREMENTS
High School diploma is required.
Previous hotel experience is preferred.
Bilingual is plus
Physical Requirements
Sitting, walking, climbing stairs, standing, crouching, bending, stooping, grasping, pushing, pulling, near vision, far vision, hearing, talking, smell, taste, travel, and lifting may be required.
Safety Requirements
Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your manager.
Grooming
All employees must maintain a neat, clean, and well-groomed appearance. Specific uniform guidelines and/ or required articles of clothing will be explained to you as part of the orientation process.
Schedule
The work schedule is based on the demands of the business. AM, PM, nights, overnights, weekends, and/or holiday availability are required. This position will primarily cover PM shifts, 3 pm - 11 pm, hours may vary.
STANDARD SPECIFICATION
Requirements are representative of minimum levels of knowledge, skills, and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees, or guests.
A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.
This in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.
The hospitality business functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business, and a hospitable service atmosphere must be projected at all times.
This document does not create an employment contract, implied or otherwise, other than an "at-will" employment relationship.
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This position is classified as non-exempt (per the Fair Labor Standards Act) and is subject to overtime in accordance with Federal and State Regulations.
$25 hourly Auto-Apply 10d ago
Front Desk Receptionist - MLK Behavioral Health Center
Healthright 360 4.5
Front desk associate job in Los Angeles, CA
.
Receptionist must be fully vaccinated against COVID-19 and boosted when hired.
Prototypes, a program of HealthRIGHT 360's residential substance use disorder (SUD) program is a new program contracted with Department of Public Health's (DPH) Substance Abuse Prevention and Control (SAPC) program for residential drug Medi-Cal (DMC) services for up to 99 adult men and women: 33 that are for men who are judicially involved, 33 for men, and 33 for women. The BHC's residential DMC program will employ 100 people and works closely with the other BHC programs to provide a continuum of services for low income/Medi-Cal population. The program is located on the campus of Martin Luther King Jr. Hospital in the Willowbrook area of South Los Angeles and will serve all LA County residents.
Assist the agency with day-to-day functions, which includes a rotation of frontdesk intake/ registration, welcoming clients, scheduling, assisting clients in enrolling in health insurance coverage, and work as a call receptionist for our administrative & clinic/behavioral departments. Helps clients enroll, answers questions about the program, assists in directing participants to designated areas for participation in activities.
Key Responsibilities
Intake Responsibilities: Actively engages in coordinating client flow. Schedules appointments and directs calls throughout the agency. Assists with enrolling clients into health insurance coverage. Makes follow-up calls for providers; calls to confirm “next day's appointments”. Greets and provides customer service to guests, clients, and vendors. Communicates clearly on the phone and accurately takes and delivers messages. Works at other locations when needed. You will work closely with members of other teams, coordinating the dynamic schedule to best suit client needs and maintain efficient client centered care flow, including scheduling interpretation services, etc.
Client advocates act as the first line of problem-solving within the team, actively engaging in assessing how to increase departmental efficiency and satisfaction. They are expected to provide all client care in a sensitive and non-judgmental manner, to maintain a high degree of professional competence and the highest possible ethical standards, and to function as part of a care-giving team.
Documentation Responsibilities: Performs general administrative tasks; filing, organizing, data entry, scanning, and billing (e.g. co-pay, SOC, etc.), pulling and disseminating reports. Assists in maintaining computerized appointment system (Welligent) or other assigned system. Processes client data entry for company various electronic systems in accordance with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements. Completing Financial Forms, Consent Forms, etc.
Administrative Responsibilities: Faxing and organizing incoming faxes. Population Management for providers and clinical teams. Manages receipt and routing of agency mail (incoming and outgoing). Processing requests for Medical Records. Assists and directs callers and visitors to appropriate employees and departments. Ability to operate a single or multiple position telephone switchboard. Is able to work in a team-oriented environment. Orientation, training and supervision of volunteers on certain frontdesk responsibilities may be assigned.
And, other duties as assigned.
Education and Knowledge, Skills and Abilities
Education/Experience:
High School Diploma or GED equivalent.
Bachelor's degree preferred.
Must be fully vaccinated against COVID-19 and boosted when eligible.
CPR certification preferred.
Experience working with homeless, mentally ill, and substance using clients.
Experience working with populations with varying lifestyles, ages, sexual orientations, ethnic and cultural backgrounds, gender variances, and economic status.
Experience working with justice-involved populations.
Experience working with lesbian, bisexual and transgender clients.
Prior experience in frontdesk, reception, administrative and/or customer service.
Must be fully vaccinated against COVID-19 and boosted when eligible.
Desired Qualifications:
2 years' experience working in a medical front office or behavioral health front office.
Familiarity with other community agencies to make appropriate referrals.
Welligent and Covered California experience (CAA Certified).
Understanding of harm reduction philosophy and ability to provide non-judgmental, client centered services.
Bilingual language capacity (Spanish/English).
We will consider for employment qualified applicants with arrest and conviction records.
Tag: IND100.
$30k-35k yearly est. Auto-Apply 60d+ ago
Front Desk Agent
Lumek Visuals
Front desk associate job in Los Angeles, CA
Job Description
Introduction: Create strong first impressions in a people-focused environment. As a FrontDesk Agent, you'll support daily operations by welcoming visitors and assisting with front-area coordination.
Responsibilities:
Greet visitors in a friendly and professional manner.
Direct guests and support front-area activities.
Maintain an organized and welcoming space.
Assist team members with daily coordination needs.
Represent the organization with professionalism and positivity.
What We Offer:
On-the-job training and support.
Growth and advancement opportunities.
Performance recognition and incentives.
A respectful, team-oriented atmosphere.
Desired Profile:
Polished and approachable.
Strong interpersonal skills.
Reliable and organized.
Enjoys working with people.
If you enjoy being the first friendly face, apply today!
Job Posted by ApplicantPro
$32k-40k yearly est. 3d ago
Front Desk Agent - Night Audit
Venice Waldorf LLC
Front desk associate job in Los Angeles, CA
Job DescriptionBenefits:
Competitive salary
Employee discounts
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Benefits/Perks
Career Advancement Opportunities
Competitive Compensation
Job Summary
We are seeking a dependable, detail-oriented Night Audit - FrontDesk Agent to provide exceptional service to our guests during overnight hours. This role is responsible for managing frontdesk operations at night while completing daily audit procedures and financial reports. The Night Audit FrontDesk Agent will assist guests with late check-ins and early check-outs, process payments, balance daily transactions, and ensure the hotel runs smoothly overnight. The ideal candidate is trustworthy, organized, and able to work independently while maintaining a friendly and professional demeanor.
Responsibilities
Perform nightly audit procedures, including balancing daily transactions and preparing financial reports
Assist guests with check-in and check-out during overnight hours
Answer phones, emails, and in-person inquiries professionally and promptly
Take and modify reservations as needed
Issue room keys and process payments accurately
Maintain communication with housekeeping and management regarding room availability and overnight issues
Monitor hotel activity to ensure guest safety and security
Maintain knowledge of hotel operations, policies, and procedures
Ensure compliance with health, safety, and quality standards
Complete required paperwork and reports accurately and on time
Qualifications
Friendly, professional, and reliable personality
Ability to work overnight shifts independently
Familiarity with hospitality industry standards
Proficient in English; additional languages are a plus
Basic computer skills and ability to learn hotel systems
Strong attention to detail and problem-solving skills
Customer-focused attitude with the ability to resolve guest concerns calmly
Ability to lift up to 30 pounds
$32k-40k yearly est. 18d ago
Front Desk Agent
Packard Pacifica Inc. 4.3
Front desk associate job in Los Angeles, CA
Job Description
Crowne Plaza Los Angeles Harbor Hotel is searching for a Confident, Enthusiastic, and Dedicated Guest Service Agent at the 244-room hotel located in San Pedro, CA. The ideal candidate will demonstrate to have a commitment to service and have one to two years of experience in Customer Service. Candidates should also have some experience in the Hospitality Industry. The ideal candidate will put pride in their work, be reliable, and be friendly and professional at all times.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
Principal Responsibilities:
Greets and registers guests, providing prompt and courteous service. Checks guests out of the hotel. Resolves guest challenges throughout their stay in our hotel. Upgrades guests as required. Promotes hotel services, amenities, and upsells products to the guests.
Essential Functions:
Completes the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Makes appropriate selection of rooms based on guest needs. Codes electronic keys. Non-verbally confirms the room number and rate. Promotes and administers guest loyalty program for arriving guests. Ensures guest knows location of room and arranges for team member to accompany guest to room. Provides welcome packet containing room keys, tokens of our appreciation, gifts, etc. to guest.
Ensures rooms and services are correctly accounted for within guest statement. Properly accounts for ser ices provided by the hotel. Assists guests with check out payments or changes. Accepts and records vouchers, credit, traveler's checks, and other forms of payment. Converts foreign currency at current posted rates.
Greets customers immediately with a friendly and sincere welcome. Uses a positive and clear speaking voice, listens to understands requests, responds with appropriate actions and provides accurate information such as outlet hours, special VIP programs, events, etc.
Receives special requests from guests and responds appropriately or forwards requests to appropriate team members for decisions and actions.
Promptly answers the telephone and email inquiries. Inputs messages into the computer and advises other team members of special guest needs. Retrieves messages and communicates the content to the guest. Retrieves mail, packages and facsimiles or other special items for customers as requested.
Fields guest complaints, conducting thorough research to develop the most effective solutions and negotiates results. Listens and extends assistance in order to resolve problems such as price conflicts, insufficient hearting or air conditioning, etc. Remains calm and alert, especially during emergency situations and heavy hotel activity. Plans and implements detailed steps by using experienced judgment and discretion.
Supportive Functions:
In addition to the performance of the essential functions, this position maybe required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
Summon Bell Services team member to escort guests to/from their rooms, as appropriate.
Provide safety deposit boxes for guest by escorting them to the vault, pulling the box from the vault, and carrying it to the guest.
Operate various office machines and property management system.
The Guest Service Agent Reports directly to the Guest Service Manager.
Requirements:
Education
High School graduate or equivalent required.
Four year college degree preferred with emphasis on foreign languages.
Experience
One to two years of prior guest service experience are preferred. Prior hospitality experience is also preferred.
Licenses or Certificates
None.
Grooming
All team members must maintain a neat, clean and well-groomed appearance (specific standards available).
Other
Additional language ability preferred.
Candidates selected for further consideration will be contacted within two weeks of the closing date of this ad, but no later than 01/02/2026
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status.
$34k-40k yearly est. 19d ago
Front Desk Agent
Homewood Suites Santa Clarita-Valencia
Front desk associate job in Santa Clarita, CA
We are looking for a friendly and customer-focused FrontDesk Agent to provide excellent service to our guests. The ideal candidate should have strong communication, problem-solving, and conflict-resolution skills.
Key Responsibilities:
Check guests in and out by confirming reservations, assigning rooms, and issuing keys.
Handle guest requests and complaints promptly and professionally.
Manage cash drawer and process payments (room charges, cash, debit, or credit).
Keep the frontdesk area and lobby clean and organized.
Coordinate with housekeeping to ensure room readiness for guests.
Provide guests with directions and information about the property and local attractions.
Answer guest calls, messages, and process requests or concerns.
Run daily reports and ensure the accuracy of information.
Assist guests with special requests and ensure their satisfaction.
Follow all company policies, and safety procedures, and maintain confidentiality of guest information.
Requirements:
High school diploma or equivalent.
Strong communication and customer service skills.
Ability to work independently and handle stressful situations.
Proficiency in Windows operating systems and office software.
Ability to work well with others and develop positive working relationships.
Ability to lift to 50 pounds occasionally and 10 pounds frequently.
$32k-40k yearly est. Auto-Apply 60d+ ago
Desk Agent(s) Needed! (Northridge)
Back Alley Bowling
Front desk associate job in Glendale, CA
If you are looking for a fun, rewarding career where you can meet some of the coolest people (Team Members & Guests), then look no further. Back Alley Bowling offers competitive pay, 401k, Team Member Discounts, Friends & Family Discounts, and so MUCH MORE! Please see the job description below. If want to join an AWESOME team, don't delay, please apply today!
We are seeking FrontDesk Attendants to provide the most amazing bowling experience to our Guests. Looking for individuals with some pep in their step who love to chit chat and make Guests feel welcome. You will deliver prompt, friendly service by helping Guests select the best bowling experience for their group, help with the selection of proper bowling equipment (shoes and balls), answer the phones and direct calls to other departments, answer questions about all the center has to offer, maintain cleanliness and organization of the frontdesk and assist other departments as necessary.
Summary of Responsibilities:
· Answer phones with the proper greeting and provides prompt and accurate information
· Ensure maximum utilization of lanes through efficient control of guest flow
· Accurately assign rental shoes, lanes, billiard tables, and lockers
· Clean, spray and disinfect rental shoes upon return (brushing the soles)
· Track lane availability and assign open lanes
· Prepare for leagues, ensuring that they start on time
· Promptly notify mechanic and/or porter of any pinsetter malfunctions and logs it on call sheet
· Operate POS accurately and efficiently
· Use perfect cash handling practices
· Assist team members with miscellaneous duties to prevent delays in Guest service
· Operate the P/A system
· Promptly assist Guests and answer all questions, seeking help from management as needed
Physical Demands
· Constantly required to stand
· Constantly required to walk, including up and down stairs
· Must be able to lift or carry 10 pounds or less
Abilities required:
· Friendly and outgoing personality
· Must be able to get along with other team members
· Must be willing to work a variety of shifts: day, night, and weekends
· Must communicate effectively to the guests, team members, managers
· Must be clean and organized
· Excellent interpersonal skills
Requirements
Previous Cash Handling Experience Preferred
Must be at least 18 years of age or older
CA Food Handler Certificate
Benefits
Free Bowling
Friends & Family Discounts
Discount on Food & Beverage
Company Sponsored Events
401K
AND MUCH MORE!
$32k-40k yearly est. 14d ago
Front Desk Agent
Valadon Hotel LLC
Front desk associate job in West Hollywood, CA
ESSENTIAL FUNCTIONS:
Petit Ermitage seeks an individual with knowledge of Opera Cloud, able to work immediately with flexible hours that possesses a distinct and pleasant personality, excellent work ethic, a positive attitude, an eye for detail and a natural aptitude for absorbing new information quickly for the Guest Service Agent position. JOB DUTIES: • Greet guests, answer questions, and quickly respond to all requests in a well-spoken, thoughtful, friendly and helpful manner; thank guests for staying with us at every opportunity. • Provide a positive first impression for each and every guest or visitor to the Hotel. • Obtain or confirm room requirements; verifying pre-registration; assign rooms; obtain information and signatures; issuing room keys; entering room and guest account data. • Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assigned bank. • Up-sell rooms where possible to maximize hotel revenue. • Show room locations, point out hotel amenities, answer inquiries regarding hotel and other services guests may require, such as, Internet access, fitness center, entertainment, shopping, and transportation to and from the hotel. • Stay current with hotel and restaurant promotions, menus, and events. • Engage in small talk, question about stay, and checking for satisfaction. • Enter reservations into systems, checking availability, and confirming requirements in accordance with hotel's yield management practices. • Follow all safety, security, loss prevention, and emergency procedures in hotel. • Participate in safety drills and assignments. Promote safety and security programs to guests; explaining safe practices in Hotel.
• Welcome all guests' requests; practice effective service recovery techniques to guests' satisfaction; helping others accomplish service goals and objectives; giving personal attention; taking personal responsibility; performing all duties as expected for the position and additional duties as assigned. • Communicating any guest requests or issues to Supervisor, Manager or other departments that require further care to guests' complete satisfaction. Maintain a clean, organized, and well-stocked work area. JOB REQUIREMENTS: Education and/or Experience • High School diploma or equivalent, some college preferred. At least two years of frontdesk/guest service experience in a hotel or airline preferred. Language Skills • Ability to read, write and verbally communicates effectively and professionally with other departments, guests, and vendors in English. • Knowledge of other languages is a plus. • Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism. Physical Ability • While performing the duties of this job, the employee is regularly required to bend, push, pull, stand, walk, and talk or hear. • The employee frequently is required to use hands to finger, handle, or feel objects, or telephone. • The employee must regularly lift and/or move up to 10-25 pounds. • Standing or walking during entire 8-hour or longer shifts. Other • Must be able to work weekends/holidays, when needed. • Ability to communicate efficiently and effectively. • Ability to prioritize and problem solve effectively. • Ability to think and perform both independently and as a team. • Ability to develop positive working relationships with both guests and staff. • Ability to negotiate, delegate and work under pressure. • Comfortable working with computers. • Organized and detail-oriented. • Strong presentation skills.
How much does a front desk associate earn in Thousand Oaks, CA?
The average front desk associate in Thousand Oaks, CA earns between $25,000 and $46,000 annually. This compares to the national average front desk associate range of $20,000 to $35,000.
Average front desk associate salary in Thousand Oaks, CA
$34,000
What are the biggest employers of Front Desk Associates in Thousand Oaks, CA?
The biggest employers of Front Desk Associates in Thousand Oaks, CA are: