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Front desk associate jobs in Topeka, KS - 54 jobs

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  • Desk Clerk

    Aim Strategies

    Front desk associate job in Topeka, KS

    DEPARTMENT: Rooms REPORTS TO: Front Office Manager STATUS : Non-Exempt This is a highly visible role which has a direct impact on creating the guest experience. Welcomes and accommodates guests, visitors and staff in a warm and courteous manner. Oversees the guest registration and check-out process. Promotes hotel services and amenities and provides helpful information. RESPONSIBILITIES: Must have a true desire to satisfy the needs and desires of our guests and others in a fast paced environment. Perform all duties toward the goal of maximizing guest service. Greet all guests and visitors in a friendly, professional manner, giving proper eye contact and prompt attention. Be on alert for guests or visitors that appear to have questions or need aid and be ready to assist them at all times. Greet guests who have made advance reservations for lodging and register them in an efficient and pleasant manner. Greet visitors who are looking for accommodations and attempt to meet their needs. Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.). Accommodate room changes expediently. Ensure a high level of knowledge of the hotel, including, but not limited to, hotel rates and promotions, room types and layouts, hotel services and amenities, restaurant offerings and hours of operation, and hotel's historical significance. Acquaint guests with city attractions, community events and nearby areas of interest. Help resolve guest issues and respond to special requests. In the case of a service failure, listen empathetically to the issue, promptly report the issue to Management, and implement an appropriate service recovery response in order to restore guest satisfaction. Settle guest accounts upon check-out and process forms of payment. Accurately following accounting procedures and cash handling policies. Respond to all questions, whether from a guest, visitor or a coworker, in a courteous, pleasant manner and give out accurate, helpful information. Responsible for proper key control and other security measures. Participate in safety/security training and maintain knowledge of all safety procedures, including life safety, emergency/fire evacuation, and other protocols to ensure a safe and security environment. Work closely and cooperatively with other front office and administration staff, including Valets, Bellman, Sales and Accounting team. Exemplify strong teamwork and treat all coworkers with professional respect. Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery). Properly handle lost and found items. Report accidents, injuries, and any unsafe conditions to Management and Maintenance. Report all maintenance issues for guest satisfaction. Report to work wearing the required uniform and meeting professional grooming standards. Maintain confidentiality of all guests and hotel information. Perform other duties as assigned. Actively participate in ongoing training by utilizing the company Myagi platform. KNOWLEDGE, SKILLS AND ABILITIES: Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone. Strong customer-relation skills with a total commitment to guest satisfaction. Must be a "people-person" who thrives on public contact. Ability to deal with guests when they are angry or upset. Professional appearance and mannerism. Knowledge of computer keyboard and printer operation. Ability to accurately and efficiently input information into computer systems. Previous cashier experience/ Basic accounting skills. Ability to work quickly and thoroughly when under pressure. Knowledge of hotel facilities and features. Ability to attend to more than one task at a time. Ability to maintain excellent attendance and punctuality. Knowledge of surrounding communities. EXPERIENCE: Customer Service experience preferred. PHYSICAL DEMANDS : Must be able to stand for long periods of time. May include crowded office setting or “close quarters”. General office environment with limited physical activity.
    $21k-26k yearly est. Auto-Apply 16d ago
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  • Desk Clerk

    Cyrushotel

    Front desk associate job in Topeka, KS

    DEPARTMENT: Rooms REPORTS TO: Front Office Manager STATUS : Non-Exempt This is a highly visible role which has a direct impact on creating the guest experience. Welcomes and accommodates guests, visitors and staff in a warm and courteous manner. Oversees the guest registration and check-out process. Promotes hotel services and amenities and provides helpful information. RESPONSIBILITIES: Must have a true desire to satisfy the needs and desires of our guests and others in a fast paced environment. Perform all duties toward the goal of maximizing guest service. Greet all guests and visitors in a friendly, professional manner, giving proper eye contact and prompt attention. Be on alert for guests or visitors that appear to have questions or need aid and be ready to assist them at all times. Greet guests who have made advance reservations for lodging and register them in an efficient and pleasant manner. Greet visitors who are looking for accommodations and attempt to meet their needs. Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.). Accommodate room changes expediently. Ensure a high level of knowledge of the hotel, including, but not limited to, hotel rates and promotions, room types and layouts, hotel services and amenities, restaurant offerings and hours of operation, and hotel's historical significance. Acquaint guests with city attractions, community events and nearby areas of interest. Help resolve guest issues and respond to special requests. In the case of a service failure, listen empathetically to the issue, promptly report the issue to Management, and implement an appropriate service recovery response in order to restore guest satisfaction. Settle guest accounts upon check-out and process forms of payment. Accurately following accounting procedures and cash handling policies. Respond to all questions, whether from a guest, visitor or a coworker, in a courteous, pleasant manner and give out accurate, helpful information. Responsible for proper key control and other security measures. Participate in safety/security training and maintain knowledge of all safety procedures, including life safety, emergency/fire evacuation, and other protocols to ensure a safe and security environment. Work closely and cooperatively with other front office and administration staff, including Valets, Bellman, Sales and Accounting team. Exemplify strong teamwork and treat all coworkers with professional respect. Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery). Properly handle lost and found items. Report accidents, injuries, and any unsafe conditions to Management and Maintenance. Report all maintenance issues for guest satisfaction. Report to work wearing the required uniform and meeting professional grooming standards. Maintain confidentiality of all guests and hotel information. Perform other duties as assigned. Actively participate in ongoing training by utilizing the company Myagi platform. KNOWLEDGE, SKILLS AND ABILITIES: Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone. Strong customer-relation skills with a total commitment to guest satisfaction. Must be a "people-person" who thrives on public contact. Ability to deal with guests when they are angry or upset. Professional appearance and mannerism. Knowledge of computer keyboard and printer operation. Ability to accurately and efficiently input information into computer systems. Previous cashier experience/ Basic accounting skills. Ability to work quickly and thoroughly when under pressure. Knowledge of hotel facilities and features. Ability to attend to more than one task at a time. Ability to maintain excellent attendance and punctuality. Knowledge of surrounding communities. EXPERIENCE: Customer Service experience preferred. PHYSICAL DEMANDS : Must be able to stand for long periods of time. May include crowded office setting or “close quarters”. General office environment with limited physical activity.
    $21k-26k yearly est. Auto-Apply 16d ago
  • Desk Clerk

    Iron Rail Brewing

    Front desk associate job in Topeka, KS

    DEPARTMENT: Rooms REPORTS TO: Front Office Manager STATUS : Non-Exempt This is a highly visible role which has a direct impact on creating the guest experience. Welcomes and accommodates guests, visitors and staff in a warm and courteous manner. Oversees the guest registration and check-out process. Promotes hotel services and amenities and provides helpful information. RESPONSIBILITIES: Must have a true desire to satisfy the needs and desires of our guests and others in a fast paced environment. Perform all duties toward the goal of maximizing guest service. Greet all guests and visitors in a friendly, professional manner, giving proper eye contact and prompt attention. Be on alert for guests or visitors that appear to have questions or need aid and be ready to assist them at all times. Greet guests who have made advance reservations for lodging and register them in an efficient and pleasant manner. Greet visitors who are looking for accommodations and attempt to meet their needs. Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.). Accommodate room changes expediently. Ensure a high level of knowledge of the hotel, including, but not limited to, hotel rates and promotions, room types and layouts, hotel services and amenities, restaurant offerings and hours of operation, and hotel's historical significance. Acquaint guests with city attractions, community events and nearby areas of interest. Help resolve guest issues and respond to special requests. In the case of a service failure, listen empathetically to the issue, promptly report the issue to Management, and implement an appropriate service recovery response in order to restore guest satisfaction. Settle guest accounts upon check-out and process forms of payment. Accurately following accounting procedures and cash handling policies. Respond to all questions, whether from a guest, visitor or a coworker, in a courteous, pleasant manner and give out accurate, helpful information. Responsible for proper key control and other security measures. Participate in safety/security training and maintain knowledge of all safety procedures, including life safety, emergency/fire evacuation, and other protocols to ensure a safe and security environment. Work closely and cooperatively with other front office and administration staff, including Valets, Bellman, Sales and Accounting team. Exemplify strong teamwork and treat all coworkers with professional respect. Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery). Properly handle lost and found items. Report accidents, injuries, and any unsafe conditions to Management and Maintenance. Report all maintenance issues for guest satisfaction. Report to work wearing the required uniform and meeting professional grooming standards. Maintain confidentiality of all guests and hotel information. Perform other duties as assigned. Actively participate in ongoing training by utilizing the company Myagi platform. KNOWLEDGE, SKILLS AND ABILITIES: Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone. Strong customer-relation skills with a total commitment to guest satisfaction. Must be a "people-person" who thrives on public contact. Ability to deal with guests when they are angry or upset. Professional appearance and mannerism. Knowledge of computer keyboard and printer operation. Ability to accurately and efficiently input information into computer systems. Previous cashier experience/ Basic accounting skills. Ability to work quickly and thoroughly when under pressure. Knowledge of hotel facilities and features. Ability to attend to more than one task at a time. Ability to maintain excellent attendance and punctuality. Knowledge of surrounding communities. EXPERIENCE: Customer Service experience preferred. PHYSICAL DEMANDS : Must be able to stand for long periods of time. May include crowded office setting or “close quarters”. General office environment with limited physical activity.
    $21k-26k yearly est. Auto-Apply 16d ago
  • Front Desk Clerk

    Prairieband Casino & Resort 4.1company rating

    Front desk associate job in Mayetta, KS

    $750 Hiring Bonus for new Team Members plus $50 in gas gift cards during our onboarding process. Prairie Band Casino & Resort offers an attractive benefits package including medical (casino pays over 70% of premiums), Dental (casino pays 79% of premiums), and Vision. Prairie Band also pays 100% of short-term and long-term disability and life insurance of $15,000 for all Team Members. There is a 50% employer match up to 6% on our 401(k), a profit-sharing bonus paid out multiple times a year when financial goals are met, double pay on holidays, 25¢ off per gallon of gas at our gas station, and a generous Paid Time Off policy where you can earn up to 18 days in your first year of employment! Handles all transactions at the front desk in an efficient and friendly manner while ensuring guest satisfaction. ESSENTIAL DUTIES AND Responsibilities: * Handles all guests interactions in a courteous and friendly manner * Completes guest check-in and check-out procedures to include room assignments and reassignments as needed * Secures payment for accommodations and gives proper change when required * Handles special requests in a manner that ensures guest satisfaction * Makes reservations and handles cancellations * Answers incoming guest phone calls and transfer appropriately * Maintains a clean and orderly working environment including both the front desk area and hotel lobby * Functions as Telecommunications Service Agent, Gift Shop Attendant or RV Park Attendant when assigned * Perform training duties as assigned * Adheres to professional appearance standards as outlined in the Prairie Band Casino & Resort Team Member Handbook * Must meet attendance guidelines as outlined in the Prairie Band Casino & Resort Team Member Handbook * Adheres to regulatory, departmental and company policies in an ethical manner and encourages other to do the same * Other duties as assigned KNOWLEDGE, SKILLS, AND EXPERIENCE: Required * Must be 18 years of age * High School diploma or GED * Excellent written and verbal communication skills * Ability to work well with team members, as an individual and with supervisory staff * A record of satisfactory performance and reliability in all prior and current employment Preferred * Experience in hospitality industry * Prior cash handling experience * One year of experience in a customer service related field PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS: * Physically mobile with reasonable accommodations * Able to bend, reach, kneel, twist and grip items while working at assigned area * Respond to visual and aural cues * Must be able to read, write, speak, and understand English * Able to maintain a flexible schedule to include various shifts, weekends, and holidays * Operate in mentally and physically stressful situations * Able to stand and walk for 7-8 hours with breaks * Must be able to meet the two three or light work requirements based on the Department of Labor Dictionary of Titles: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently Indian Preference Exercised Prairie Band Casino & Resort reserves the right to make changes to the above job descriptions whenever necessary. As part of Prairie Band Casino & Resort's hiring process, candidates will be required to go through a due diligence process to validate their application information and suitability, prior to an employment offer being extended. This process may include, but is not limited to: reviewing employment applications or resumes, performing pre-employment testing and background investigations, conducting interviews and reference checks, and checking licensing and certification.
    $20k-24k yearly est. 9d ago
  • Front Desk

    Genesis Health Clubs 3.8company rating

    Front desk associate job in Topeka, KS

    Job DescriptionWe are looking for a positive Front Desk Associate to join our team! At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for all our members. You will greet members, answer questions, solve issues, and perform administrative duties as needed. You are a natural people person with a passion for health and fitness. You understand the impact you can have through customer service, and take pride in creating smiles and resolutions. Responsibilities: Enthusiastically greet members, prospective members, and guests Provide a high-level of customer service to all members and effectively resolve issues Handle front desk activities including answering phones and checking-in members Take prospective members on tours of the facility Ensure gym systems and processes are followed Enforce facility rules and regulations, ensuring faciling is clean and safe Qualifications: Previous customer service experience preferred Strong communication and customer service skills Upbeat and positive attitude! Passion for health & fitness Basic computer proficiency Complete our short application today!
    $21k-26k yearly est. 2d ago
  • Corporate Receptionist

    KVC Health Systems 3.7company rating

    Front desk associate job in Olathe, KS

    Job DescriptionBe the first smile people see when they walk in.Corporate Receptionist On-site | Olathe, KS Pay up to $23/hour | Monday-Friday, 8:00 a.m.-5:00 p.m. Indeed Work Wellbeing Score: 82Be the welcoming face of a mission-driven organization.At KVC Health Systems, our Corporate Receptionist plays a highly visible role in creating a positive, professional experience for employees, visitors, and partners. As the first point of contact, you help set the tone for our organization while keeping the front office running smoothly.This is a great opportunity for someone who enjoys helping people, staying organized, and being a steady presence in a busy corporate environment.What You'll Do Greet and assist visitors with professionalism and warmth Manage a multi-line phone system and respond to calls and emails Maintain visitor logs, issue badges, and follow security procedures Support interview scheduling and visitor communications Keep reception and conference areas clean and organized Provide administrative support including mail processing, scanning, and copying Order office supplies and coordinate with vendors as needed Schedule conference rooms and assist with meetings and special projects Partner with Finance and Facilities teams on office and building needs Support company vehicle tracking and scheduling What We're Looking For At least 3 years of receptionist or administrative experience, preferably in a corporate setting Strong communication, organization, and customer service skills Comfortable managing multiple priorities in a fast-paced environment Proficient with Microsoft Office, including Outlook, Word, Excel, Teams, and SharePoint Professional demeanor with the ability to handle confidential information Education and Requirements High school diploma or equivalent required Associate or bachelor's degree preferred Must be at least 21 years old Valid driver's license and auto insurance required Why KVCKVC Health Systems is a mission-driven organization committed to helping people reach their full potential. We offer a collaborative workplace where your role is valued, visible, and essential to our daily operations.
    $23 hourly 5d ago
  • Front Desk Agent

    Peregrine Hospitality

    Front desk associate job in Lawrence, KS

    Essential Functions Greet and welcome guests upon arrival, ensuring a warm and friendly first impression. Register guests into the computer system, verifying reservation details and processing payments. Handle cash and balance the cash drawer, maintaining accurate financial records. Provide guests with information about hotel facilities and local attractions. Assist guests with check-out, ensuring all services are correctly accounted for and processing various forms of payment. Field guest complaints, conduct research, and resolve issues to ensure guest satisfaction. Maintain extensive knowledge of the hotel's services, facilities, and the local area. Follow hotel policies and procedures, including safety and security standards, and continuously strive to improve operational standards. Participate in upselling and promoting marketing programs to enhance guest experience and hotel revenue. Work cohesively with the team, supporting management and collaborating professionally with co-workers. Skills and Abilities Understand the mission, vision, and goals of the hotel  Must be able to prioritize and work efficiently with limited supervision  Requires effective communication skills, both verbal and written with the ability to upsell guests into rooms that fit their needs  Must possess basic computer skills  Strong attention to detail and the ability to handle multiple tasks simultaneously  General knowledge of the city where hotel is located and its attractions  Extensive knowledge of the hotel, its services and facilities  Ability to handle cash and balance cash drawer required  Strong team player, able to partner with management and other employees in a professional manner  Job Qualifications/Requirements Education: High School diploma or GED equivalence  Experience: 1 year of Customer Service experience preferred Additional: Will be required to work flexible scheduled shifts based on business needs Physical Requirements: The minimum physical requirements for this position include but are not limited to: Must be able to lift and/or carry up to 40 pounds frequently to assist guests Ability to stand for extended periods of time Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors and guests a normal in-person and phone conversation Ability to bend and twist, push and pull, stoop, and kneel Ascend and descend a ladder Disclaimer We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.  If you need accommodation for any part of the application process because of a medical condition or disability, please contact: ********************************.    Peregrine Hospitality is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free workplace.
    $24k-29k yearly est. 60d+ ago
  • Part-Time Receptionist

    Foulston Siefkin LLP 4.0company rating

    Front desk associate job in Topeka, KS

    PART-TIME RECEPTIONIST Foulston is looking for two highly organized team players to join our firm as receptionists. If you find joy in helping others, love learning, and have a strong desire for excellence, this position could be for you! This position requires individuals who pay close attention to detail, are flexible, self-motivated, and have good critical thinking skills. The work schedule for this fully onsite role is either Monday through Friday 7:45 am - 12:45 pm or Monday through Friday 12:15 pm to 5:15 pm. Responsibilities include: Greeting clients, visitors, and colleagues with a friendly and professional demeanor Answering, screening, and transferring calls Preparing and maintaining the conference rooms Proofreading documents with use of proper grammar and punctuation Revising, scanning, and filing electronic and paper documents Accepting and distributing incoming mail and packages Maintaining the reception and bar areas including restocking supplies as needed Providing general office and clerical support as assigned Occasional courier errands to deliver packages/documents or pick up orders and supplies Qualifications include: Professional demeanor and outstanding character Excellent written and verbal communication skills Superior organizational and clerical skills Strong technical skills, including experience in Microsoft Office Suite Although driving is not the primary function of this position, you must have a valid driver's license, safe driving record, your own vehicle, and insurance. Mileage will be reimbursed. Foulston proudly represents a diverse client base, ranging from individuals and emerging businesses to Fortune 500 companies. We believe that each of our team members is an important part of the Firm's overall success. The Firm could not provide excellent legal services without superior attorneys and employees, which means we look for the very best at all levels of our organization. Contributing to the communities in which we live and work is an important part of our Firm's values. Our attorneys and staff are involved with many charitable, civic, and community organizations that provide needed resources and help make our cities great places to live. Foulston offers a robust benefits package, and we strive to provide a positive work environment that is both professionally and financially rewarding. Compensation is commensurate with experience.
    $26k-30k yearly est. 9d ago
  • Front Desk Attendant

    900 New Hampshire Lodging

    Front desk associate job in Lawrence, KS

    The Front Desk is a great place to start if you're interested in a career in hospitality. The Front Desk Attendant reports directly to the Assistant General Manager and is responsible for the following: Greeting & checking in guests Handling guest requests Answering internal/external calls Taking reservations over the phone Running shift reports & balancing cash drawers Properly executing daily closing reports Assisting other departments with guest needs including communicating issues to department supervisor Special Requirements Prompt and regular attendance - the hotel operates 7 days a week, 24 hours a day Department schedules must accommodate fluctuating business demands and associates may be asked to work shifts other than those they prefer or normally work, and overtime as required Minimum availability of 16 hours per week for part-time employees Comply with hotel and/or department uniform and professional behavior and appearance standards Carry out all reasonable requests by team leaders and managers and act as a team player with all levels of staff Review and approve electronic timecard weekly for accuracy The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position. The job description does not constitute an employment agreement between the employer and associate and is subject to change by the employer as the needs of the employer and requirements of the job change. Characteristics of a Strong Front Desk Attendant Candidate Outgoing Ability to Multitask Patience Willingness to listen and respond to guest needs Attention to detail While performing the duties of this job, the associate is frequently required to stand; regularly use hands to handle, or feel objects, tools, or controls. The associate is regularly required to reach with hands and arms. The associate may frequently lift and/or move up to 25 pounds. The noise level in the work environment is usually quiet to moderate. Benefits Affordable health insurance with employer premium contributions available to all full-time associates Wide range of benefit options (medical, dental, vision, accident, critical illness, life) available to all full-time associates Paid Time Off (PTO) available to full-time associates Exclusive discounts at Marriott Hotels Requirements High School Diploma or equivalent Experience with Lightspeed, Fosse, and MICROS systems preferred Liquor License - KCMO, or ability to obtain one within 30 days of hire Must be willing to complete drug screen and background check in accordance with federal and state laws
    $17k-22k yearly est. 60d+ ago
  • Receptionist (No Experience Required)

    Eyetastic Services

    Front desk associate job in Olathe, KS

    We are hiring a Patient Communications Associate in Olathe, KS, for a modern, busy optometric practice. Candidates will have the opportunity to make a significant impact on patients' lives in a supportive and innovative healthcare environment. Training will be provided for the best candidates. Apply today to begin your journey in the eye care community! Key Responsibilities (training provided): Answer incoming phone calls with a friendly and professional demeanor, addressing patient inquiries and directing calls as needed. Schedule and manage patient appointments efficiently, ensuring optimal use of the optometric team's time. Verify insurance information and benefits, assisting patients in understanding their coverage options. Respond to patient questions about services, products, and procedures, respectfully providing accurate information. Maintain accurate and detailed patient records and documentation. Collaborate with team members to ensure a seamless patient experience and timely follow-ups. Assist in managing office operations, including maintaining a clean and organized work environment. Participate in training sessions to enhance knowledge about eyewear products, fitting techniques, and optical procedures. The welcoming culture at this optometric practice emphasizes teamwork and collaboration, ensuring that every team member feels valued and recognized. Benefits: $18 to $25 per hour Health insurance 401(k) matching Paid time off Excellent opportunity for: Individuals eager to advance their healthcare careers. Those looking to continue learning. Making a meaningful difference in the community. Apply today through the job board or send your CV/Resume to Steve Gill at *************************** or call ************** for more information. Requirements: We value efficiency, effectiveness, and a solid attention to detail in a fast-paced environment. A desire to gain knowledge about eyewear products, fitting techniques, and optical procedures. Excellent communication and interpersonal skills. Punctuality with a stellar attendance record. A friendly and approachable demeanor to ensure a positive patient experience. Eyetastic Services partners only with employers that provide equal opportunities in all healthcare fields. As a team of eye care professionals, we are committed to supporting you throughout the hiring process, including resume upgrades and negotiations. We prioritize your privacy and ensure that your information is not shared with other recruiting agencies, giving you peace of mind as you explore this exciting opportunity. You can rest assured that we will be with you every step of the way. Visit eyetasticservices.com for a comprehensive list of healthcare professional and paraprofessional opportunities nationwide.
    $18-25 hourly Easy Apply 3d ago
  • Business Coordinator, Front Desks & Administration

    University of Kansas 3.8company rating

    Front desk associate job in Lawrence, KS

    50% Front Desk Management & Administration * Provides leadership to all front desk operations by documenting processes and procedures for all operations and directly supervising 2-4 full-time staff who manage the day-to-day front desks functions. * Ensures bi-weekly payroll is processed accurately and on-time for all front desk student employees. * Oversees all aspects of front desk student staffing, including processes to hire, train, supervise, and evaluate desk assistants in all residential communities. * Collaborates with other Housing & Residence Life staff to ensure open lines of communication and continuous support for residents, prospective residents, and their families. * Ensures front line staff act within relevant compliance rules and regulations (FERPA, PCI, NCAA, Clery, etc.) and maintain privacy with respect to student information. * Reviews and evaluates operational processes, making suggestions for departmental changes and updates that increase efficiency and support staff and users of front desk operations. Tracks data, assesses information, and create reports and/or presentations that include summaries and recommendations for improvement or to align with industry best practices. * Serve as a lead use of enterprise systems, including CS Gold and RMS Mercury, to ensure that administration at front desks is routinely audited, system usage is being maximized, and that access is consistent with documented operating procedures. * Plans and facilitates routine staff meetings with front desk staff, including administrative associates and student desk managers, in order to unify expectations, promote teamwork, and maintain working relationships with front desk team members. * Coordinates staff training and tours of designated show rooms in order to highlight on-campus living. 30% Customer Experience & Collaboration * Provides information to inquiries and resolves issues/questions personally, when possible; may refer issues relating to policy or more complex situations to senior staff or other campus offices as appropriate. * Receive phone calls, emails, and in-person visitors, and respond or forward to the appropriate staff member or unit promptly and professionally. * Develops and implements on-going training for front desk student employees in order to emphasize customer service, consistency, and highlight priorities for front desk management. * Reviews and evaluates day-to-day operations in order to make recommendations for improvements and/or changes. * Travel between different residential facilities to ensure processes and staff are meeting expectations. Routinely engages in casual conversations to make the best experience for staff and the constituencies they serve. Ensures quality control and customer standards are met at front desks. * Collaborates with other Housing & Residence Life and campus colleagues to establish and implement efficiencies in work processes and maintain effective communication across all relevant units. * Communicates routinely and as needed with external stakeholders who interact with front desk operations, including areas such as campus locksmiths; custodial and maintenance staff; delivery drivers with UPS, FedEx, and Amazon; and the U.S Postal Service. * Assists during prospective student visit days and orientation to represent Housing & Residence Life. 15% Summer Camp & Conference Coordination * Assists with oversight of the summer camp and conference program, including scheduling of facilities to maximize space. * Provides administrative support to summer camps/conferences through key management and front desk scheduling. 5% Other Duties as Assigned Req ID (Ex: 10567BR) 31942BR Disclaimer The University of Kansas prohibits discrimination on the basis of race, color, ethnicity, religion, sex, national origin, age, ancestry, disability, status as a veteran, sexual orientation, marital status, parental status, gender identity, gender expression, and genetic information in the university's programs and activities. Retaliation is also prohibited by university policy. The following person has been designated to handle inquiries regarding the nondiscrimination policies and is the Title IX coordinator for all KU and KUMC campuses: Associate Vice Chancellor for Civil Rights and Title IX, ******************, Room 1082, Dole Human Development Center, 1000 Sunnyside Avenue, Lawrence, KS 66045, ************, 711 TTY. Work Schedule Monday through Friday 8am-5pm. Occasional evening and weekends may be required during peak periods (i.e. move-in and move-out.) FLSA Status Administrative Conditions of Employment Contingent on Funding Contact Information to Applicants Jacque McKenna, *************** Required Qualifications * Bachelor's degree and 1-year related experience, OR associate's degree and 3 years related experience, OR HS Diploma/GED and 4 years related experience. * One year experience supervising administrative/customer service staff. * Excellent attention to detail and experience with managing multiple tasks, changing priorities, and meeting/establishing deadlines as evidenced by application materials. * One year experience leading customer service initiatives. Employee Class U-Unclassified Professional Staff Advertised Salary Range 54,700 FTE 1.0 Preferred Qualifications * Experience working in a housing and residence life office. * Experience with payroll and/or scheduling systems. Position Overview The Business Coordinator, Front Desks & Administration in Housing & Residence Life reports to the Assistant Director of Housing Services and oversees all front desk operations in on-campus housing facilities. This includes scheduling of employees, distribution of keys, facilitating routine audits of systems and records related to front desk management, and working collaboratively with varying staff and agencies to ensure efficient mail and package delivery to on-campus residents. The Business Coordinator establishes customer experience training and standards for front desk operations, including over 400 part-time student hourly employees. The Business Coordinator supervises 2-4 full-time staff. Additional duties of the Business Coordinator include coordinating tours of housing facilities for prospective students and guests and assisting with summer camp and conference coordination to ensure seamless delivery of services that positively promote Housing areas. About Housing & Residence Life Housing & Residence Life at the University of Kansas is home to more than 5,500 students across residence halls, apartments, and cooperative (scholarship) houses. The department is dedicated to fostering supportive on-campus living experience that promotes student growth and success. Reg/Temp Regular Application Review Begins 26-Jan-2026 Anticipated Start Date 09-Feb-2026 Additional Candidate Instruction In addition to the online application, the following documents are required to be considered for this position: * Cover letter describing how you meet the required and preferred qualifications. * Resume * List of three (3) professional references Only complete applications will be considered. Application review begins January 26, 2026. and will continue until a qualified pool of applicants are identified. Job Family Administrative/Management-KUL Work Location Assignment On-Site
    $24k-31k yearly est. Easy Apply 7d ago
  • Agent Front Desk- Fort Leavenworth

    Msccn

    Front desk associate job in Leavenworth, KS

    ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. What We Need from You - In the hotel industry we cater for our guest needs 24 hours a day, 7 days a week. Even though a shift will be assigned, in occasions we may require working varying shift across a 7-day period, including weekends, evenings, and public holidays. Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to. Your problem-solving skills will turn issues into opportunities, so every guest leaves with great memories. Literate and tech-savvy - you'll need a good grasp of reading, writing, basic math and computers Flexibility - night, weekend and holiday shifts are all part of the job. You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential. Experience - ideally, you'll have spent at least one year in a front desk or guest service position. Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling.
    $24k-29k yearly est. 2d ago
  • Front Desk Coordinator/Billing Specialist

    U.S. Oral Surgery Management

    Front desk associate job in Olathe, KS

    Johnson County Oral Surgery 10052 Woodland Rd. Lenexa, KS. 66220 We are seeking a dynamic and dedicated Front Desk Office Coordinator/Billing Specialist to join our top-tier Oral Surgery Practice. This is a rare opportunity to become an integral part of our successful team, where exceptional patient care is our primary focus. Our rewarding environment is perfect for high-performing team members looking to make a meaningful impact on patient experiences and practice efficiency. PRINCIPAL RESPONSIBILITIES AND DUTIES Patient Interaction: Expertly answer the phone, assist patients in scheduling appointments, and create patient accounts. Administrative Support: Check patients in, post payments, and convert treatment plans with accuracy and efficiency. Dental & Medical Insurance Coordination: Filing insurance claims, calling insurance carriers, or utilizing the insurance portals to work insurance AR, posting insurance payments, verification of benefits, etc. Surgery Coordination: Assist with scheduling surgeries and ensure all necessary preparations are made. Team Collaboration: Work closely with other professionals to form a highly effective team, handling administrative tasks seamlessly. Versatility and Adaptability: Embrace a wide range of responsibilities and opportunities for learning and growth within the practice. MINIMUM QUALIFICATIONS Patient-Centric Attitude: Genuinely serve our patients at every level, enhancing patient satisfaction and increasing office efficiency. Positive Impact: Positively influence patients, coworkers, referring offices, and the practice as a whole. Educational Background: Completion of high school or equivalent is required. Experience Preferred: Previous oral surgery, dental, or medical experience is preferred. Administrative Skills: Proven administrative experience with a track record of growth or improvement within previous positions. Multitasking Ability: Demonstrated ability to multitask and be a self-starter in a fast-paced environment. Customer Service Expertise: Experienced with customer service techniques, ensuring a superior patient experience. Communication Skills: Superior communication skills, both verbal and written, are essential for effective interaction with patients and team members. Adaptability: Willingness to take on other duties as assigned and adapt to the evolving needs of the practice. Previous Experience/Education: Minimum 2 years of dental/medical insurance billing (preferred) ABOUT US ORAL SURGERY MANAGEMENT By joining US Oral Surgery Management (USOSM), you become part of a dynamic and forward-thinking organization made up of best-in-class Oral and Maxillofacial practices. Together, we have the POWER to achieve more, by creating a positive impact on the communities we serve and reinforcing our position as a top leader in the industry. We believe in the POWER of teamwork, where every member contributes to our collective success. Whether you're in clinical operations, administration, support services, etc., your role is crucial to achieving our shared mission: fueling innovation and clinical excellence, while driving worthwhile outcomes for our practices. Our POWER Values form the foundation of our ability to deliver exceptional healthcare experiences and achieve sustainable growth. Passion for Patient Care Outstanding Results Winning Attitude Embracing Continuous Improvement Respect for Self and Others Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. the work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $26k-34k yearly est. 2d ago
  • Receptionist

    Robert Half 4.5company rating

    Front desk associate job in Lawrence, KS

    Description We are looking for an organized and personable Receptionist to join our team in Lawrence, Kansas. In this role, you will serve as the first point of contact for clients and visitors, ensuring a welcoming and detail-oriented experience. The ideal candidate will excel at multitasking and possess strong communication skills, contributing to the smooth operation of the office. Responsibilities: - Greet clients and visitors, ensuring a warm and detail-oriented welcome. - Answer and manage incoming calls using a multi-line phone system, directing them appropriately. - Oversee conference room calendars, ensuring proper scheduling and maintenance. - Sort and distribute incoming mail and prepare outgoing correspondence. - Maintain office supplies by ordering and stocking as needed. - Make daily trips to court and the bank for document delivery and other errands. - Assist with organizing and maintaining case files and important documents. - Draft and type office memos and legal correspondence for clients, witnesses, and court officials. - Perform administrative tasks such as photocopying, faxing, and arranging deliveries. - Support other office functions as needed to ensure smooth day-to-day operations. Requirements - High school diploma or equivalent education. - 1-5 years of experience in a receptionist or office assistant role. - Proficiency in Microsoft Word, Excel, and Outlook. - Strong organizational skills with the ability to handle multiple tasks simultaneously. - Excellent verbal and written communication abilities. - Initiative and willingness to participate in ongoing learning and development. - Attention to detail and a commitment to maintaining confidentiality. - Ability to work effectively in a fast-paced environment. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. Robert Half is not a law firm and does not provide legal representation. Robert Half project lawyers do not constitute a law firm among themselves. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .
    $23k-29k yearly est. 16d ago
  • Receptionist

    Lifepoint Hospitals 4.1company rating

    Front desk associate job in Olathe, KS

    Saturday - Sunday 0900-2130 Job Title: Receptionist Job Type: PT Your experience matters At Cottonwood Springs, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve. How you'll contribute Responsible for greeting guests and receiving calls, determines the nature of their business and directing them to the appropriate staff. Demonstrates excellent customer service skills. Able to perform a wide variety of clerical duties such as typing, filing, copying, message taking or other duties as assigned. Facilitates follow of information through the hospital while adhering to HIPAA guidelines. Works closely with the Business Development and Assessment departments in the patient assessment and admission process. Must be competent in obtaining patient vitals when asked by Assessment Department (not applicable in Washington). What we offer Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers: * Comprehensive medical, dental, and vision plans, plus flexible-spending and health- savings accounts * Competitive paid time off * Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage * Tuition reimbursement, loan assistance, and 401(k) matching * Employee assistance program including mental, physical, and financial wellness * Professional development and growth opportunities Qualifications and requirements * Education: High school diploma or equivalent preferred. Combination of education and relevant work experience may be accepted. * Experience: Previous clerical and customer service experience preferred. * Additional Requirements: CPR and CPI certified within 30 days of employment. May be required to work flexible hours and overtime. About Us Cottonwood Springs is a 108 - bed hospital located in Olathe, KS, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters EEOC Statement Cottonwood Springs is an Equal Opportunity Employer. Cottonwood Springs is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.
    $25k-30k yearly est. 50d ago
  • Temp Receptionist/Cashier

    City of Leavenworth, Ks 3.8company rating

    Front desk associate job in Leavenworth, KS

    Job Status: Open - open and accepting applications Back to Job Openings Receptionist/Cashier: The City of Leavenworth is seeking qualified applicants for this part-time temporary position to be responsible for the performance of routine clerical and administrative work in answering phones, receiving the public, providing customer service and cashiering. Hours of work vary and applicants must be available for days, nights and weekends. Minimum Qualifications: HS diploma or GED; Two (2) years of related experience; must possess a valid driver's license; and at least 21 years of age. Hourly Rate: $12.00/hr. For a detailed position description and application go to ************************** If qualified, please apply in person at Workforce Partnership Center, 515 Limit, Suite 200. Position is Open Until Filled. EOE/AA.
    $12 hourly 60d+ ago
  • Medical Office Specialist

    HCA 4.5company rating

    Front desk associate job in Olathe, KS

    Introduction Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Medical Office Specialist today with College Park Family Care. Benefits College Park Family Care offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: * Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. * Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. * Free counseling services and resources for emotional, physical and financial wellbeing * 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) * Employee Stock Purchase Plan with 10% off HCA Healthcare stock * Family support through fertility and family building benefits with Progyny and adoption assistance. * Referral services for child, elder and pet care, home and auto repair, event planning and more * Consumer discounts through Abenity and Consumer Discounts * Retirement readiness, rollover assistance services and preferred banking partnerships * Education assistance (tuition, student loan, certification support, dependent scholarships) * Colleague recognition program * Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) * Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. Do you want to join an organization that invests in you as a Medical Office Specialist? At College Park Family Care Center, you come first. HCA Healthcare has committed up to 300 million in programs to support our incredible team members over the course of three years. At College Park Family Care Center we have one simple goal-to treat our patients and colleagues like family. We are a vibrant, growing multi-specialty group that is committed to excellence in all we do. We believe that having a servant's heart extends far beyond the walls of our practice. In recognition of this, we offer opportunities for our co-workers to be involved in medical missions locally and around the world. We are looking for an exceptional individuals to join our team! Every aspect of our practice is rooted in providing compassionate care to our patients and each other. We believe in "care with caring," which means that we will treat the "whole" you-body, mind, and spirit. We work hard to support each other and provide an atmosphere of comfort, compassion and excellence in care to our patients and their families. If you are a healthcare professional with similar goals, this could be your opportunity to make a lasting impact in our community. If you would like to be part of a team that puts the care and improvement of human life above all else, apply now. Visit our website to find out more about our history and what makes us different: ********************************* Full time (Monday - Friday, days), no nights, no on call, no weekends, no holidays Seeking a Medical Office Specialist for our practice who provides clerical expertise to ensure all patients receive high quality, efficient care. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply now. What you will do in this role: * You will manage all front office functions including patient relations, check-in/check-out, scheduling, insurance verification, and answering phones * You will manage filing and retrieving medical records and patient information * You will assist with collecting and recording co-pays (cash and/or charge) including balancing the day in the computer What Qualifications you will need: * One year of experience in a medical office setting is preferred * Experience using an EHR system is highly preferred Supporting HCA Healthcares 186 hospitals and 2,400+ sites of care, Physician Services plays a crucial role as the main entry point for patients looking for high-quality healthcare within the HCA Healthcare system. With a focus on meeting the needs of our patients at all access points, Physician Services is dedicated to implementing innovative, physician-driven, value-added solutions to assist physicians in providing high-quality, patient-centered care, aligning with our mission to care for and enhance human life. HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "The great hospitals will always put the patient and the patients family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Medical Office Specialist opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    $28k-33k yearly est. 34d ago
  • Receptionist

    Pugh & Pugh Attorneys at Law

    Front desk associate job in Wamego, KS

    Are you a talented multitasker who loves interacting with people? We're looking for a positive and professional receptionist to be the face of our local business. You'll welcome visitors, clients, and fellow employees, answer phone calls and emails, sort and deliver mail, schedule meetings, make travel arrangements, and assist us with other operations as needed. The ideal candidate is a great communicator with a strong work ethic who is interested in a meaningful role on a supportive team. If this sounds like you, apply today!
    $23k-30k yearly est. 60d+ ago
  • Receptionist

    H&R Block, Inc. 4.4company rating

    Front desk associate job in Leavenworth, KS

    Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open A Typical Day... Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future. It would be even better if you also had... * High school diploma or equivalent * Ability to work flexible schedule and/or in multiple locations * Sales/marketing experience What you'll bring to the team... * Answer phones and greet clients in a personalized, friendly, and inviting manner * Match clients with the best-suited tax professional for their needs * Schedule clients how they would like to be scheduled * Help to ensure all clients needs have been met during service both in person, over the phone or virtually * Maintain office cleanliness and organization of resources with team members * Other duties as assigned Your Expertise: * Experience working in a fast-paced environment * Previous experience in a customer service environment * Ability to multi-task * Strong organizational and time-management skills * Computer proficient with the ability to use Microsoft Office Why work for us At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs. * Employee Assistance Program with Health Advocate. * Wellbeing program, BetterYou, to help you build healthy habits. * Neurodiversity and caregiver support available to you and your family. * Various discounts on everyday items and services. * Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan. * Click here to checkout all available benefits. The Community You Will Join: At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team. You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other. H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you're looking to make an impact, H&R Block is the place for you. Sponsored Job #27101 Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future.
    $26k-32k yearly est. Auto-Apply 23d ago
  • Desk Clerk

    Aim Strategies

    Front desk associate job in Topeka, KS

    Job Description DESK CLERK DEPARTMENT: Rooms REPORTS TO: Front Office Manager STATUS: Non-Exempt This is a highly visible role which has a direct impact on creating the guest experience. Welcomes and accommodates guests, visitors and staff in a warm and courteous manner. Oversees the guest registration and check-out process. Promotes hotel services and amenities and provides helpful information. RESPONSIBILITIES: Must have a true desire to satisfy the needs and desires of our guests and others in a fast paced environment. Perform all duties toward the goal of maximizing guest service. Greet all guests and visitors in a friendly, professional manner, giving proper eye contact and prompt attention. Be on alert for guests or visitors that appear to have questions or need aid and be ready to assist them at all times. Greet guests who have made advance reservations for lodging and register them in an efficient and pleasant manner. Greet visitors who are looking for accommodations and attempt to meet their needs. Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.). Accommodate room changes expediently. Ensure a high level of knowledge of the hotel, including, but not limited to, hotel rates and promotions, room types and layouts, hotel services and amenities, restaurant offerings and hours of operation, and hotel's historical significance. Acquaint guests with city attractions, community events and nearby areas of interest. Help resolve guest issues and respond to special requests. In the case of a service failure, listen empathetically to the issue, promptly report the issue to Management, and implement an appropriate service recovery response in order to restore guest satisfaction. Settle guest accounts upon check-out and process forms of payment. Accurately following accounting procedures and cash handling policies. Respond to all questions, whether from a guest, visitor or a coworker, in a courteous, pleasant manner and give out accurate, helpful information. Responsible for proper key control and other security measures. Participate in safety/security training and maintain knowledge of all safety procedures, including life safety, emergency/fire evacuation, and other protocols to ensure a safe and security environment. Work closely and cooperatively with other front office and administration staff, including Valets, Bellman, Sales and Accounting team. Exemplify strong teamwork and treat all coworkers with professional respect. Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery). Properly handle lost and found items. Report accidents, injuries, and any unsafe conditions to Management and Maintenance. Report all maintenance issues for guest satisfaction. Report to work wearing the required uniform and meeting professional grooming standards. Maintain confidentiality of all guests and hotel information. Perform other duties as assigned. Actively participate in ongoing training by utilizing the company Myagi platform. KNOWLEDGE, SKILLS AND ABILITIES: Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone. Strong customer-relation skills with a total commitment to guest satisfaction. Must be a "people-person" who thrives on public contact. Ability to deal with guests when they are angry or upset. Professional appearance and mannerism. Knowledge of computer keyboard and printer operation. Ability to accurately and efficiently input information into computer systems. Previous cashier experience/ Basic accounting skills. Ability to work quickly and thoroughly when under pressure. Knowledge of hotel facilities and features. Ability to attend to more than one task at a time. Ability to maintain excellent attendance and punctuality. Knowledge of surrounding communities. EXPERIENCE: Customer Service experience preferred. PHYSICAL DEMANDS: Must be able to stand for long periods of time. May include crowded office setting or “close quarters”. General office environment with limited physical activity.
    $21k-26k yearly est. 16d ago

Learn more about front desk associate jobs

How much does a front desk associate earn in Topeka, KS?

The average front desk associate in Topeka, KS earns between $17,000 and $29,000 annually. This compares to the national average front desk associate range of $20,000 to $35,000.

Average front desk associate salary in Topeka, KS

$22,000
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