Front desk associate jobs in Washington, DC - 777 jobs
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Front Desk Associate
Front Desk Agent
Front Desk Receptionist
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Front Desk Coordinator
Corporate Receptionist
Office Assistant
Night Auditor/Front Desk
Mail Processor - No Experience Required
Postal Jobs Assist
Front desk associate job in Ashburn, VA
USPS is accepting applications for PSE Mail Processing Clerks nationwide. This role is vital to ensuring the timely and accurate processing of mail. USPS provides comprehensive training to help you succeed, even if you have no prior experience. Position Details
Openings
: Nationwide Starting Pay
: $23.47 - $38.62 per hour Annual Compensation
: Up to $72,400 with full benefits Perks and Benefits
Paid Time Off
: Includes vacation and sick days Health Coverage
: Comprehensive health insurance Retirement Savings
: Access to USPS retirement plans Career Growth
: Advancement opportunities based on performance Key Responsibilities
Sorting and Processing Mail
: Ensure mail is processed and routed accurately Customer Assistance
: Provide support for mailing inquiries and services Clerical Duties
: Maintain accurate records and process mail forms System Management
: Use USPS tools to streamline operations Disclaimer
This is not a job offer from the United States Postal Service (USPS). This post promotes a third-party resource that helps applicants prepare for USPS job applications. USPS does not charge to apply. This role requires applicants to pass an assessment and successfully complete the multi-step hiring process. How Our Program Helps
Our program equips you with the tools to secure this position, even if you lack prior experience. For a one-time access fee of , you will gain access to tools, resources, and unlimited practice assessments. An exclusive, step-by-step guide to the USPS hiring process Simulated practice exams with detailed answer explanations A webinar covering interview tips to help you succeed A job finder tool to locate USPS roles within Virginia or within a 25-mile radius Personalized support via email and chat Apply for USPS Jobs in Virginia with Confidence
Do not wait to begin your USPS career as a PSE Mail Processing Clerk. Our program helps you prepare with practice tests, application guidance, and interview tips. Get ready and apply for USPS jobs in Virginia today.
$23.5-38.6 hourly 1d ago
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Mail Processor - No Experience Required
Postal Jobs Assist
Front desk associate job in Woodlawn, MD
USPS is accepting applications for PSE Mail Processing Clerks nationwide. This role is vital to ensuring the timely and accurate processing of mail. USPS provides comprehensive training to help you succeed, even if you have no prior experience. Position Details
Openings : Nationwide Starting Pay : $23.47 - $38.62 per hour Annual Compensation : Up to $72,400 with full benefits Perks and Benefits
Paid Time Off : Includes vacation and sick days Health Coverage : Comprehensive health insurance Retirement Savings : Access to USPS retirement plans Career Growth : Advancement opportunities based on performance Key Responsibilities
Sorting and Processing Mail : Ensure mail is processed and routed accurately Customer Assistance : Provide support for mailing inquiries and services Clerical Duties : Maintain accurate records and process mail forms System Management : Use USPS tools to streamline operations Disclaimer
This is not a job offer from the United States Postal Service (USPS). This post promotes a third-party resource that helps applicants prepare for USPS job applications. USPS does not charge to apply. This role requires applicants to pass an assessment and successfully complete the multi-step hiring process. How Our Program Helps
Our program equips you with the tools to secure this position, even if you lack prior experience. For a one-time access fee of , you will gain access to tools, resources, and unlimited practice assessments. An exclusive, step-by-step guide to the USPS hiring process Simulated practice exams with detailed answer explanations A webinar covering interview tips to help you succeed A job finder tool to locate USPS roles within Texas or within a 25-mile radius Personalized support via email and chat Apply for USPS Jobs in Texas with Confidence
Do not wait to begin your USPS career as a PSE Mail Processing Clerk. Our program helps you prepare with practice tests, application guidance, and interview tips. Get ready and apply for USPS jobs in Texas today.
$23.5-38.6 hourly 1d ago
Corporate Receptionist
Schechter Reed
Front desk associate job in McLean, VA
Schechter Reed is hiring for a Corporate Receptionist on behalf of our client, a globally-recognized, leading company. This organization recently completed a significant acquisition and manages a portfolio of brands. The role is on a contact-to-hire basis.
Objective:
This role is designed for a professional who understands the nuance of running a corporate headquarters. You are the primary point of contact for visiting executives, global partners, and clients. You control the environment, ensuring it remains orderly, professional, and secure.
Location:
The client requires a candidate committed to managing the current workspace and remaining with the company through a future relocation.
Key Responsibilities:
Visitor Management: You are the first interaction for anyone entering the building. You greet guests with professionalism while strictly enforcing security protocols. Every visitor signs in; every badge is accounted for.
'Switchboard' Operations: You manage incoming communications. You screen calls effectively, ensuring priority partners reach leadership while diverting unsolicited sales inquiries.
Office Logistics: This role requires strong organizational capacity. You manage inventory for the company store, coordinate catering with external vendors, and handle complex meeting room schedules for the Infrastructure Team.
Administrative Support: You support the business during peak times. This includes assisting with engagement events, data entry, and filing. You handle competing priorities without losing composure.
Candidate Profile:
Operational Consistency: This is a strictly onsite role, Monday through Friday. It requires reliable attendance and punctuality. Hybrid or Remote work is not available for this position.
Communication Skills: You must possess excellent verbal and written skills. You're expected to interact with C-suite executives and service vendors with equal respect and clarity.
Long-Term Commitment: The client values retention. We're seeking a candidate who views this position as a destination, not a stopgap between career moves.
$35k-48k yearly est. 5d ago
Front Desk Receptionist
Redstream Technology
Front desk associate job in Washington, DC
(WashingtonDC)
RedStream Technology is recruiting for an energetic, detail-oriented FrontDesk Receptionist to provide on-site support for a prestigious global management consulting company. Our client's office services team performs a variety of activities that collectively contribute to the functionality and appearance of the office.
The FrontDesk Receptionist will play an integral customer service-focused role supporting office services, facilities, reception, event management.
Responsibilities:
You will perform a variety of on-site administrative and hands-on/physical duties, including but not limited to, managing of conference rooms, common areas, offices, desks and café/communal areas; and moving of furniture and equipment to support meetings, events, and daily office use.
Manage room bookings, meeting and events requests, and set up rooms as needed.
Provide reception coverage, including greeting/escorting guests, coordinating recruiting/interview days, room bookings, etc.
Provide mailroom support, including processing/sorting mail, receiving and preparing packages for shipment.
Qualifications
4-year degree preferred; hospitality background strongly encouraged
1-2 years general office experience preferred, ideally in a professional services environment
Strong initiative and positive attitude (proactive, collaborative, service-minded, hands-on mindset)
Ability to expand role beyond responsive support to proactive contributions and ownership for administrative tasks; ability to work independently
Excellent judgment/decision-making skills; high tolerance for ambiguity
Strong communication skills, both oral and written
Excitement to cultivate strong relationships with colleagues, energized by working in a collaborative team environment
Proficiency in MS Word, PowerPoint, Excel and Outlook preferred; ability to learn other applications
Flexibility to work overtime occasionally, particularly for events
$32k-42k yearly est. 3d ago
Medical Office Receptionist
BB's Allcare
Front desk associate job in Sykesville, MD
Medical Receptionist (Part‐Time to Full Time) - BB's AllCare Family Practice (Eldersburg, MD) Pay: $16 Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match. - $19/hr, depending on experience.
We're looking for a reliable, personable Medical Receptionist for our frontdesk.
This is a great fit for someone who enjoys helping patients, staying organized, and working in a warm, community‐oriented practice.
Schedule: Mon: 8:00 AM - 5:00 PM Wed: 8:00 AM - 1:00 PM Thu: 8:00 AM - 5:00 PM Fri: 8:00 AM - 5:00 PM Closed Tuesdays, weekends and Holidays (30 hrs/week to start
- As we expand, more hours will be available) Setting: Friendly, small family practice with a supportive team and a calm, patient‐focused environment.
What We Offer Supportive, friendly small‐practice environment Predictable hours with no night, weekend or holiday xevrcyc shifts Hands‐on training and mentorship After 6 months of employment (performance dependent): Paid Time Off (PTO) 401(k) with matching funds Medical certification tuition assistance (great for candidates looking to grow in healthcare) Free in-office medical care
$16-19 hourly 2d ago
Administrative Assistant/Receptionist
Hawthorne Lane 4.0
Front desk associate job in Washington, DC
Be the first face and voice of a highly regarded Washington, DCassociation. As the Administrative Assistant/Receptionist, you'll play a pivotal role in creating a welcoming experience for clients, visitors, and staff while ensuring smooth daily operations behind the scenes. This position blends traditional frontdesk responsibilities with hands-on support for meetings, events, and association leadership.
Key Responsibilities:
Greet clients and visitors with professionalism and warmth, ensuring a seamless arrival experience.
Answer and route calls, manage shared inboxes, and serve as a central hub for office communications.
Keep communal areas organized and fully stocked, including the kitchen and supply closets.
Manage conference room schedules and assist with meeting logistics, including setup and AV support.
Assist with event coordination and office needs.
Support leadership with administrative tasks, such as document preparation, scheduling, expense reports, and more.
Assist with special projects, such as data management, and internal association deliverables.
Partner with vendors and building management to keep office operations running smoothly.
Why You'll Love Working Here:
Offers paid overtime and complimentary parking.
Provides 100% employer-paid health and dental insurance, employee wellness benefits, a competitive 401(k) plan, PTO, and commuter benefits.
What We're Looking For:
Customer service mindset. Whether from hospitality, high-end retail, or office support, you bring a service-first approach with at least three years of administrative or similar experience.
Professional polish. You're confident, composed, and thrive in a high-standards environment.
Precision-focused. You keep things organized, accurate, and always a step ahead.
Dependable and resourceful. You know how to juggle priorities and solve problems quickly.
Essential to Hawthorne Lane's success is our ability to attract talent from a range of backgrounds. Our network reflects the diverse community around us, and we believe in a workplace where everyone feels valued and empowered to succeed. Applicants will not be discriminated against on the basis of race, color, creed, religion, sex, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.
$37k-45k yearly est. 3d ago
Front Desk Receptionist at The Woodhouse Day Spa Leesburg
The Woodhouse Day Spa 3.7
Front desk associate job in Leesburg, VA
Benefits:
Competitive salary
Employee discounts
Opportunity for advancement
Paid time off
Training & development
Wellness resources
Want to work at America's BEST day spa?
Ready to do what you love?
Ready to make a difference and be an important part of our Team?
Come join The Woodhouse Day Spas, voted America's best by American Spa Magazine!
We are hiring for Full Time and Part Time Spa Concierge.
At The Woodhouse, we value our team members and strive for excellence with every guest experience.
Share with us your unique talents and professionalism and in return, we will train you in “The Woodhouse Way” providing you with the tools, knowledge, and intention that will help you deliver the best guest experience each and every time. We are a company that recognizes, rewards and celebrates with you along the way-as you excel and grow in your talents, opportunity will follow you.
The Woodhouse Day Spa is the leader in affordable luxury. The willingness to serve and the ability to deliver are the core of our company's mantra. We are seeking passion filled, enthusiastic individuals driven by intention and guided by excellence to join our team today. Want to be more than just a number --then you should consider joining the Woodhouse Family today!
Our spa concierge... Makes the magic happen by providing the ultimate guest experience and invoking guest delight! Happiness follows you wherever you go!
More specifically, our fabulous Spa Concierge:
Provides personal attention from the time the guest walks though the door
Educates the guest on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities, and helping them to have a seamless experience
Answers the phone with a smile each and every time
Is the brand ambassador, making sure the guest enters a clean, safe place with just the right lighting, music and scent to ensure that memorable experience
Remembers the small things that make The Woodhouse special--the guest's favorite drink, the warm inviting neck wrap, personal details such as birthdays and anniversaries
Serves as back up for the leadership team, you always make sure things are running smoothly.
Woodhouse Perks include:
Competitive Pay and Incentive programs
Health insurance stipend for full time employees
Paid vacations for full time employees
Generous discounts and opportunities to enjoy services and products
“The Woodhouse Way” paid training program
Working in a new state of the art facility
The Woodhouse Day Spa is an Equal Opportunity Employer and is a drug free and smoke free workplace. Compensation: $17.00 - $18.00 per hour
Passion Meets Purpose at Woodhouse
At Woodhouse, we provide self-care that lasts. We believe that wellness and luxury should be accessible, and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us. Are you a spa professional looking to make an impact in the wellness of others? Join us at Woodhouse where you'll share your craft in a luxury environment with ample opportunity for growth. About Us: Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85+ locations nationwide, we are the gold standard of neighborhood spas, powered by our commitment to an unparalleled spa experience that focuses on total well-being.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.
$17-18 hourly Auto-Apply 60d+ ago
Front Desk Agent Overnight - The Willard InterContinental Washington
IHG Career
Front desk associate job in Washington, DC
About Us
IHG Hotels & Resorts is one of the largest hotel companies in the world and one of the world's leading hotel and resort companies with a family of 19 brands. Our purpose - True Hospitality for Good - comes to life in every one of our collections. With luxury and lifestyle, we are taking it to new heights.
Five visionary brands - InterContinental, Regent Hotels, Six Senses, Vignette Collection and Kimpton Hotels - make up our luxury collection. Individually, they are icons. Together, they bring unforgettable and unparalleled experiences to travelers in over 430 hotels and resorts in 100 countries around the world.
Having recently added a host of incredible properties to our portfolio, we now stand as one of the world's leading luxury operators. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests unforgettable and unparalleled experiences.
About the hotel
The Willard InterContinental Washington, DC is one of the most iconic hotels in the Nation's Capital. Since 1818, the Willard InterContinental Hotel has played host to the world's social and political elite. Often referred to as the ‘Residence of Presidents', The Willard has welcomed U.S. presidents, foreign dignitaries and celebrities, as well as has been the site of many historic moments in U.S. history. Located in the heart of the nation's capital on Pennsylvania Avenue, the Willard continues to be the hotel of choice for heads of state and leaders of the world's business, cultural, social and political sectors.
About the FrontDesk Agent position
First impressions count. To get our guests' memorable experiences off to an unforgettable start, we're looking for a FrontDesk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home.
A little taste of your day-to-day
Every day is different, but you'll mostly be:
Kicking off truly memorable guest experiences with the warmest of welcomes
Acknowledging IHG Rewards Club members and returning guests in person or over the phone
Taking, managing, and receiving payments for guest bookings
Making the check-in and check-out process feel swift and seamless
Staying a step of our guests' needs to anticipate requests and offer tailored recommendations
Being our guests' trusted contact - helping with everything from bill issues to restaurant recommendations
What we need from you
Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to
Your problem-solving skills will turn issues into opportunities, so every guest leaves with great memories
Fluency in the local language - extra language skills would be great, but not essential
Literate and tech-savvy - you'll need a good grasp of reading, writing, basic math and computer skills
What you can expect from us
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.
The hourly pay rate for this role is $25.75. This rate is only applicable for jobs to be performed in Washington, DC. This is the starting rate we in good faith believe we would pay for this role at the time of this posting. We may pay more or less than the posted rate, and the rate may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.
You can apply for this role through the link below (or through the internal career site if you are a current employee).
Note: No amount of pay is considered wages or compensation until earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance by always welcoming different backgrounds, experiences, and perspectives.
IHG Hotels & Resorts gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you'll become part of our ever-growing global family.
At IHG Hotels & Resorts, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?
As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s and we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental ️ brand and to be part of the brand you will have a thirst for travel, a passion for culture and an appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
$25.8 hourly Auto-Apply 43d ago
Front Desk Receptionist (Healthcare)
Diligent Solutions 3.8
Front desk associate job in Leesburg, VA
Title: FrontDesk Receptionist Salary: Depending on Experience (DOE) Benefits: Health, Dental, 401k, Etc.
Diligent Solutions is seeking a FrontDesk Receptionist. This role plays a vital part in delivering quality patient care by creating a welcoming and professional first impression for all patients, visitors, and external contacts. This position is responsible for managing patient appointments, handling administrative tasks, and providing support to ensure an efficient and positive patient experience.
QUALIFICATIONS:
High School Diploma or GED (required)
Minimum 2 years in a healthcare or clinical office setting.
PREFERRED QUALIFICATIONS:
Additional education or certification in Healthcare Administration.
Experience in a specialty practice.
Fluency in Spanish
Knowledge of medical terminology
RESPONSIBILITIES AND DUTIES:
Patient Interaction:
Greet all patients, vendors, and employees with professionalism and courtesy.
Assist patients with check-in using tools such as the Clear Wave Kiosk, providing one-on-one guidance when needed.
Handle patient check-out, including collecting co-pays, co-insurance, deductibles, and account balances, and issue receipts for payments.
Ensure patient information is accurate and up to date in the electronic health record (EHR) system, including insurance details and demographics.
Administrative Duties:
Answer all incoming calls promptly and professionally, triaging them to the appropriate person or department as necessary.
Balance end-of-day patient payments and maintain accurate records.
Manage patient files, referrals, medical record requests, and appointment reminders.
Respond to voicemail, emails, and division inbox inquiries in a timely manner.
Process and distribute incoming and outgoing mail, faxes, and special deliveries.
Facility Management:
Maintain a clean, organized, and welcoming reception area.
Ensure the accuracy of outgoing mail and other communications.
Primary Duties:
Schedule and reschedule patient appointments accurately and efficiently following provider protocols.
Enter and maintain patient demographics and insurance details in the EHR system.
Coordinate the referral tracking process to ensure timely completion.
Assist patients with check-in and check-out to ensure a seamless visit.
Monitor voicemails and direct patient calls to the appropriate team member when outside the receptionist's scope.
Respond to medical record requests in compliance with HIPAA standards.
Create and manage appointment reminders.
Knowledge, Skills, and Abilities:
Proficiency in EHR systems and Microsoft Office Suite.
Strong understanding of medical terminology.
Excellent communication and interpersonal skills.
Strong problem-solving skills and ability to de-escalate conflicts calmly.
Compassionate and confidential communication with patients.
Ability to multitask and collaborate in a fast-paced healthcare environment.
Work Environment:
Professional healthcare office setting with occasional travel or overtime required.
Exposure to communicable diseases, blood-borne pathogens, and toxic substances.
Frequent use of office equipment such as computers, phones, and photocopiers.
Physical Demands:
Ability to lift and move supplies and equipment up to 25 pounds.
Prolonged standing and walking.
Manual dexterity for handling office and medical equipment.
-----------------------------------------
Diligent Solutions is an Equal Opportunity/Affirmative Action employer.
Applicants and employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status. As an employer with an Affirmative Action Program, Diligent Solutions complies with government regulations, including Affirmative Action responsibilities where they apply.
The purpose for this questionnaire is to comply with government record keeping, reporting and other legal requirements. Government agencies at times require periodic reports on the sex, ethnicity, handicap, veteran and other protected statuses of employees. This data is for statistical analysis with respect to the success of the Affirmative Action program. If you choose to volunteer the requested information, please note that all information is kept in a confidential file and is not a part of your Application for Employment or personnel file.
Please note that your cooperation is voluntary. Inclusion or exclusion of any information will not affect any employment decision.
$30k-37k yearly est. 60d+ ago
Front Desk Agent
The Line, The Ned (Us) & Saguaro Hotels 4.5
Front desk associate job in Washington, DC
Job DescriptionBenefits:
401(k)
401(k) matching
Dental insurance
Free food & snacks
Health insurance
Training & development
Vision insurance
About our Company
The LINE is a collection of hotels rooted in culture and built for discovery a launchpad for city life in LA, Austin, and DC. Each property is a creative expression of its surroundings, designed for travelers who seek more than a place to sleep. We champion bold design, local flavor, and experiences that blur the line between hotel and neighborhood.
From our iconic Koreatown perch in LA to a reimagined church in the heart of DC, and a lakeside sanctuary in downtown Austin, the LINE is more than a stay its a cultural connector. Our spaces are home to award-winning restaurants, neighborhood events, rooftop gatherings, and stories that start with check-in and unfold with every curious step out the door.
At the LINE, we celebrate individuality, creativity, and the spirit of the cities we call home. Join us and help shape the guest experience for those who see travel as an invitation to explore something new.
We are seeking a dynamic FrontDesk Agent to join our team. A successful candidate will have a genuine passion for the hospitality industry and an entrepreneurial spirit.
We also offer a Hiring Bonus of $300* if you are a Ward 1, Washington, DC Resident.
Responsibilities
Greet every guest promptly with a smile and maintain eye contact
Establish and maintain good communications and team work with fellow colleagues and other departments within the hotel
Handle all guest interactions, in person and over the phone, with the highest level of hospitality and professionalism, accommodating special requests whenever possible, resolve customer complaints, assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
Check in guests, assure that guest is assigned type of room requested and the correct rate is charged.
Arrange for luggage to be delivered to guest rooms as needed
Issue correct keys to the guest
Check out guest at end of stay, ascertain guest satisfaction, collect keys, post late charges and present bill to guest
Settle guest bills accurately
Maintain a balanced bank assigned by the hotel and make change, cash checks, exchange foreign currency as needed
Reconcile all transactions at the close of each shift
Create a friendly, comfortable and helpful atmosphere for guests that demonstrate the highest standards for gracious hospitality
Accept reservations, changes and cancellations in the absence of Reservations Department Staff
Handle guest inquiries in a prompt and courteous manner, whether personally or by introducing the guest to the appropriate department
Understand all aspects of the Front Office in the hotels Property Management System
Possess knowledge of all hotel services, facilities, outlet operating hours and amenities
Understand all fire/safety procedures and provide necessary assistance to guests and employees in the event of an emergency
Participate in scheduled departmental meetings and all other relevant meetings as requested
Core Competencies
High School diploma or general education degree (GED)
Three (3) years related experience in hospitality or service industry preferred
Strong communication skills
Collaborative spirit
Ethical Conduct
Computer Proficiency: Microsoft Office, Opera PMS
Positive Attitude
Eye for Detail
Problem solving abilities
Compensation & Benefits
We offer competitive wages and benefits while fostering a diverse and inclusive work experience.
We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law.
$33k-40k yearly est. 3d ago
Front Desk Agent
The Line, The Ned
Front desk associate job in Washington, DC
Benefits:
401(k)
401(k) matching
Dental insurance
Free food & snacks
Health insurance
Training & development
Vision insurance
About our Company The LINE is a collection of hotels rooted in culture and built for discovery a launchpad for city life in LA, Austin, and DC. Each property is a creative expression of its surroundings, designed for travelers who seek more than a place to sleep. We champion bold design, local flavor, and experiences that blur the line between hotel and neighborhood. From our iconic Koreatown perch in LA to a reimagined church in the heart of DC, and a lakeside sanctuary in downtown Austin, the LINE is more than a stay it's a cultural connector. Our spaces are home to award-winning restaurants, neighborhood events, rooftop gatherings, and stories that start with check-in and unfold with every curious step out the door. At the LINE, we celebrate individuality, creativity, and the spirit of the cities we call home. Join us and help shape the guest experience for those who see travel as an invitation to explore something new.
We are seeking a dynamic FrontDesk Agent to join our team. A successful candidate will have a genuine passion for the hospitality industry and an entrepreneurial spirit.
We also offer a Hiring Bonus of $300* if you are a Ward 1, Washington, DC Resident.
Responsibilities
Greet every guest promptly with a smile and maintain eye contact
Establish and maintain good communications and team work with fellow colleagues and other departments within the hotel
Handle all guest interactions, in person and over the phone, with the highest level of hospitality and professionalism, accommodating special requests whenever possible, resolve customer complaints, assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
Check in guests, assure that guest is assigned type of room requested and the correct rate is charged.
Arrange for luggage to be delivered to guest rooms as needed
Issue correct keys to the guest
Check out guest at end of stay, ascertain guest satisfaction, collect keys, post late charges and present bill to guest
Settle guest bills accurately
Maintain a balanced bank assigned by the hotel and make change, cash checks, exchange foreign currency as needed
Reconcile all transactions at the close of each shift
Create a friendly, comfortable and helpful atmosphere for guests that demonstrate the highest standards for gracious hospitality
Accept reservations, changes and cancellations in the absence of Reservations Department Staff
Handle guest inquiries in a prompt and courteous manner, whether personally or by introducing the guest to the appropriate department
Understand all aspects of the Front Office in the hotel's Property Management System
Possess knowledge of all hotel services, facilities, outlet operating hours and amenities
Understand all fire/safety procedures and provide necessary assistance to guests and employees in the event of an emergency
Participate in scheduled departmental meetings and all other relevant meetings as requested
Core Competencies
High School diploma or general education degree (GED)
Three (3) years related experience in hospitality or service industry preferred
Strong communication skills
Collaborative spirit
Ethical Conduct
Computer Proficiency: Microsoft Office, Opera PMS
Positive Attitude
Eye for Detail
Problem solving abilities
Compensation & BenefitsWe offer competitive wages and benefits while fostering a diverse and inclusive work experience. We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law. Compensation: $20.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
$31k-38k yearly est. Auto-Apply 32d ago
Front Desk Agent
Sitio de Experiencia de Candidatos
Front desk associate job in Washington, DC
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$31k-38k yearly est. Auto-Apply 33d ago
Front Desk Agent (Part-Time) - Churchill Hotel, DC
Huntremotely
Front desk associate job in Washington, DC
What you will be doing
Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
Promptly, accurately and efficiently know how and where to post all charges.
Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
Review any reservations with special requests and work to block rooms accordingly.
Have knowledge of hotel rates, discounts and how to handle each.
Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.
Starting Rate of pay $18/hr
$18 hourly 5h ago
Front Desk Agent (PM Shift)
Donohoe Hospitality Services Careers
Front desk associate job in Washington, DC
Joining the team at Residence Inn Washington, DC National Mall offers a unique and rewarding experience. This hotel is not only conveniently located near iconic landmarks like the U.S. Capitol Building, the National Mall, and Smithsonian Museums, but it also embodies a commitment to excellence and guest satisfaction. Employees benefit from a supportive and dynamic work atmosphere, where teamwork and respect are highly valued, fostering a collaborative environment that encourages personal and professional growth.
Additionally, the hotel's proximity to the Federal Center SW Metro makes commuting easy and convenient. Working at Residence Inn Washington, DC means being part of a community that values safety, cleanliness, and exceptional service, making it an ideal place to grow and thrive in the hospitality industry.
FrontDesk Agent
Salary Range $18.00 - $18.00 per hour
Position Summary
Our guests' first impression starts with you! As a FrontDesk Agent, you will be welcoming our guests to the hotel, providing a smooth check-in, processing payment, offering local insights, and paying attention to detail that will provide them with a friction-free experience stay.
We are looking for people who are passionate about serving others to join our frontdesk team. The frontdesk team is the center of the hotel where most interactions with guests take place. Your role is critical to our guests overall experience. At Residence Inn Capitol National Mall, we cherish and treat everyone with respect. If you have a proactive, enthusiastic, responsible personality - this role is ideal for you! If you are ready to start or advance your career in the hotel industry, we would love to meet you!
Essential Functions
Check guests in and out of the hotel according to hotel and/or brand standards.
Inform guests about the hotel's facilities, policies and procedures. Provide tourist information to guests.
Handle hotel phone system. Transfer calls to appropriate departments/guests. Accurately take messages for guests.
Take, modify and cancel guestroom reservations.
Deal with inquiries, requests and complaints from guests. Coordinate with other departments to fulfill guest special requests.
Perform cashier duties, cash traveler's' checks. Post phone charges and other miscellaneous charges to guest accounts.
Notify housekeeping and maintenance of any reported problems with guestrooms or grounds.
Follow in-house procedures to help ensure the security of guests and employees. Know hotel emergency procedures.
Maintain cleanliness of the Front Office area.
Additional Responsibilities
The hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate fluctuating business demands and employees may be asked to work shifts other than those they prefer or normally work.
Employees are required to adhere to all work rules, procedures and policies established by the hotel, including, but not limited to, those contained in the employee handbook.
Skills and Abilities
Good communication and interpersonal skills.
Ability to stand for extended periods of time.
Ability to work in a fast-paced environment.
Ability to maintain control and composure in difficult situations and exhibit good judgment.
Benefits and Perks
Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, hotel room discounts. and MORE! Through this selection of benefits and perks, we strive to provide employees with options that will enhance their quality of life in and out of work.
*minimum 32 hours/week to qualify
We also offer daily pay access where you can receive your earnings on the same day you work, empowering you to manage your finances easily and confidently.
If you're ready to bring your energy and skills to a team dedicated to delivering exceptional guest experiences, we want to hear from you! Apply today and be a key player in creating memorable moments for our guests.
$18-18 hourly 6d ago
Front Desk Receptionist
Serenity Mental Health Centers 3.7
Front desk associate job in Fairfax, VA
Job Description
Want to Make a Difference Through a Career in Healthcare? Welcome to Serenity.
If you've ever thought about a career in healthcare but didn't know where to start - this is your sign. Serenity Healthcare is redefining what mental wellness looks and feels like.
No Healthcare Experience? No Worries!
We're not looking for résumés stacked with medical jargon - we're looking for energy, drive, and people who
get
people. If you can stay focused, work efficiently, and connect authentically with those we serve, you're our kind of person. We'll teach you the healthcare side - just bring your hustle, heart, and commitment to doing meaningful work.
The Role: FrontDesk Receptionist | Fairfax, VA
As the FrontDesk Receptionist, you're the first smile patients see when they walk in. You'll help keep things running smoothly, from checking people in to answering calls and making patients feel welcome, heard, and supported.
What You'll Do:
Greet patients (and their support crew) with warmth and professionalism
Update and verify patient info at every visit
Help with forms and answer patient questions
Answer phones and emails - with clarity, kindness, and efficiency
Make appointment reminder calls
Get to know our patients - names, stories, and what makes them feel seen
Keep the front space clean, calm, and inviting
Use scheduling software and medical office tech like a pro
Pitch in wherever needed - we're a team, always
What You Need:
· Calm energy, attention to detail, and team spirit
· Can juggle multiple tasks without breaking a sweat
· Fluent in digital - from email to scheduling systems and databases
· You get that privacy matters - or you're down to learning the rules
· 1+ year of helping people in fast-paced, service-focused roles
· High School Diploma or GED
Why You'll Love It:
· A consistent schedule: 3 days/week (13-hour shifts)
· Fulfillment - make a real difference for others as you help our patients ‘take back their lives'
· Room to grow - real career paths and skill-building support
· Time to live your life - 10 PTO days (15 after first year) + 10 paid holidays
· Excellent health, dental, & vision - we cover 90%
· 401k
· Earn rewards for referring great people to our team
Who We Are:
Using advanced medical devices recently released to market, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare.
Serenity Healthcare is an equal opportunity employer - if you're qualified, you're welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire.
$30k-36k yearly est. 9d ago
Front Desk Receptionist
Crofton 4.0
Front desk associate job in Gambrills, MD
Floyd's 99 Barbershop in Gambrills, MD needs your help! We're on a mission to deliver the best cosmetology services and treatments possible, and we need a friendly, attentive person to become our full-time FrontDesk Receptionist. If you can facilitate efficient workdays, maintain organization, and provide fantastic customer service, keep reading to learn more!
THE BASICS
Pay: Our FrontDesk Receptionist earns $15.00/hour.
Schedule: Flexibility is required, as peak hours are often during evenings, nights, and weekends.
Benefits:
Bonus potential
Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more
Ongoing opportunity for growth
Health benefits for full-time employees, including medical, dental, and vision
Fun and relaxed environment where you can truly be yourself
Nationwide locations, making it easy to relocate while continuing your professional journey
A LITTLE ABOUT US
We're more than just a place for a fresh cut-we're a community hub where style, creativity, and good vibes come together. Located at 1117 MD RT 3 N., just a stone's throw from the vibrant Waugh Chapel Towne Centre and only a short drive from the action-packed Crofton Park, our shop is the perfect place to work, grow, and make an impact. With a fun, laid-back atmosphere and a team that loves what they do, you'll find plenty of opportunities to unleash your creativity while connecting with great people. We offer a space where you can perfect your craft, build relationships, and enjoy coming to work every day. Ready to be part of a team that's as energetic as you are? Floyd's 99 Barbershop in Crofton is the spot for you!
QUALIFICATIONS
2+ years of customer service experience in the retail, hospitality, or beauty industries
Experience working in a fast-paced environment
Fantastic collaboration skills with an ability to communicate over the phone and in person
Commitment to helping others and working with a team
Organizational skills, attention to detail, and time management abilities
Ability to maintain confidentiality
Ability to work a flexible schedule, including nights and weekends
ARE YOU THE FRONTDESK RECEPTIONIST WE'RE LOOKING FOR?
You're at the center of our barbershop, engaging with customers and helping connect them with our exceptional services. Always polite and professional, you answer phone calls, respond to questions, and inform customers about our various offerings. You upsell products or treatments and schedule appointments, providing cost estimates as requested. You take staff messages and help with general cleaning, making a tangible impact every day!
At Floyd's, we're more than a barbershop-we're a national leader in modern grooming, known for our expert services, strong culture, and top-tier talent. Can you see yourself excelling in this customer service role? If so, don't hesitate to apply with our initial form!
$15 hourly 51d ago
Front Desk Reception + Membership Counselor
Crazy 88 Mixed Martial Arts
Front desk associate job in Elkridge, MD
Job Description
IF YOU'RE AN ORGANIZED PEOPLE-PERSON WHO CAN SELL - WE NEED YOU!
Pay - $18/hour + commission (average total compensation = $30 - $40 per hour)
Shifts Available
Saturday Mornings (10AM - 1PM)
Weekday Evenings (4PM - 830PM)
Are you the kind of person who:
• Loves to keep files and admin under control?
• Is great at selling?
• Likes to keep things in order and hates when they are in a mess?
• Takes delight in making customers happy and ensuring their needs are met?
Crazy 88 Mixed Martial Arts has been around for 15+ years. We are a Martial Arts gym that offers fitness and self-defense classes to adults and children. Our goal is to provide a family-friendly atmosphere but one that can provide a professional level of training. We operate 3 locations, and we need motivated individuals who can come in and help us get everything running smoothly and, most importantly, keep it that way in the future.
*******
Do not email or call us. Only applications that are inputted at ******************************** will be considered. THANK YOU FOR READING!
*****
The Job
Watch a short video about the position here….
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There are two parts to the role. As well as keeping us in order, you will be greeting our customers, making them feel at home and comfortable and selling them the services they need.
Sales
You will be responsible for handling new leads. You will need to:
• Determine the needs of each lead and qualify them
• Book all qualified leads into a sales presentation
• Give the sales presentation
• Ensure any no-shows are followed up and another appointment is booked
• Sign up the new customers, and if they don't sign up, find out why not
• Follow up leads who don't show up
You will get a percentage commission for each new member you sign up. This starts at $15 and could be up to $40. We expect you to sign up an average of one new client each day.
You will also be responsible for some product sales and managing stock items.
Reception
You will need to:
• Ensure all visitors (students and prospective students) are made to feel welcome
• Answer and deal with all phone calls including resolving payment, dealing with membership changes, and updating records
• Ensure new students have everything they need and know where they need to go
• Keep all the records and admin is up to date and accurate
• Make sure everything is filed correctly
If this is you, please get in touch.
Apply now!
We take recruitment very seriously here, so we have a process to make sure that we will like you and you will like us. Please apply at
********************************
Do not email or call us. Only applications that are inputted at the url above will be considered.
*******
Do not email or call us. Only applications that are inputted at ******************************** will be considered.
*****
Requirements
18+ Years of Age
Benefits
Free Gym Membership
Discounted Equipment
$29k-36k yearly est. 27d ago
Part-Time Night Auditor/Front Desk Agent | Crowne Plaza Dulles | McLean, VA
PM New 2.8
Front desk associate job in Herndon, VA
What You'll Do:
Are you a night owl? Do you enjoy working with and balancing numbers? For us, impeccable service never stops. The Night Auditor is responsible for maintaining guest standards overnight and looking after the property's balances from the previous day.
Some of your nightly duties include:
· Balancing paperwork, cash drawer, deposits, reconciling credit cards and submitting batches
Input into the front office system revenue, expenses, and allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
· Completing frontdesk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and other requests from guests.
· Answer guests' questions about the hotel services and amenities.
Where You've Been:
We're looking for someone with an Associate's Degree or six months to one year of related experience, the ability to work evening/overnight shifts, and strong computer skills. But most importantly you must be a people-person! You will need to interact with all hotel guests and team members in a polite and positive way at all times, fulfilling requests (even challenging ones) in a timely manner. If you don't work well under pressure, this won't be a great fit.
When You're Here:
Sometimes you'll be behind the desk-but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 25 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.
$25k-32k yearly est. 25d ago
Part-Time Front Desk Agent
Arundel Mills Hospitality
Front desk associate job in Severn, MD
Ensures guest satisfaction by providing courteous and efficient service; Responsible for the accurate registration, posting of charges, and check-out of guests; Adheres to specific Brand Standards as required.
Greets guests with genuine and warm spirit of hospitality
Registers (Check-in) guests in an efficient manner, following Baywood & Brand standards, securing proper method of payment
Posts transactions to guest and master accounts
Reviews guest account balance, ensuring that payment is secured
Reconciles discrepancies between Property Management System (PMS), Housekeeping reports and registration cards
Reviews arrivals and blocks special requests
Processes required reports, including down time, high balance, etc.
Monitors and restocks sundry shop, ensuring consumed items are paid for; Follows established procedure for removal of expired items.
Handles guest requests and concerns in a courteous and efficient manner
Coordinates the delivery of guest services by other hotel departments and outside businesses
Processes all incoming and outgoing reservation and cancellation requests in a timely and efficient manner
Prepares guest amenities, and ensures delivery in a timely manner
Handles in-house guest reservation requests such as extension, late check-out, and rebooking
Handles check-out procedures swiftly and accurately and assists guests on departure.
Maximize room revenue and occupancy levels through suggestive selling for upsell potential and walk in guests
Stores guest luggage
Presents to guests accurate information regarding marketing programs applicable to the hotel, local area, and all hotel functions and outlets
Handles departmental cash drawer, accounting of monies, credit card receipts, guest accounts, and other forms of credit and cash handling guidelines
Maintains information and communication sources such as, log book, franchise directories, checklists, and electronic communication
Operates Private Branch Exchange (PBX switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, all while maintaining guest and staff privacy and security
Operates the franchise terminal and performs designated maintenance tasks
Maintains procedures for credit control and handling of financial transactions
Maintains guest safety & privacy by adhering to established procedures
Issues safety deposit boxes for guest use, following security protocol
Monitors key box, issuing keys to the appropriate staff members. Logs all transactions
Completes brand specific log and follows brand and Baywood protocol for guest complaints, including escalation to management if needed, and completed follow up
Adheres to departmental communication through the effective use of staff meetings, log books, and bulletin boards
Coordinates emergency procedures including evacuations, immediately notifying management of such occurrences
Assists with the relocation of guests, when necessary
Assists other departments during slow periods
Additional duties may be added at any time at the discretion of management
Shifts:
7:00am to 3:00pm
3:00pm to 11:00pm
11:00pm to 7:00am (Not Likely)
Consistently models the behavior of a ‘Baywood Ambassador' who:
Maintains a professional image, including appearance, verbiage, and body language, at all times
Warmly greets both guests and coworkers (using the 10/5, first and last rule) every time they come in contact
Actively listens to guests, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction
Fosters teamwork by offering assistance to others, as needed
Continuously monitors the surroundings at work, in order to identify any cleanliness, safety, security, or building upkeep issues. Reports discrepancies to the proper department
Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures
Recommends other Baywood properties to our guests, when appropriate
Consistently demonstrates our It's My Pleasure service philosophy by identifying and seizing each golden opportunity to exceed guest expectations
Skills/Qualifications
Education:
High School diploma
Certifications / Licenses:
TIPS, or similar approved, alcohol server training certification (as required)
Experience:
Previous hotel FrontDesk experience preferred; however, ability gained through 2+ years related employment (customer service) or on-the-job training may substitute for actual FrontDesk experience.
Additional Skills:
Ability to multi-task
Ability to communicate effectively, both written and oral
Bilingual (Spanish & English) preferred, depending on geographic market
Ability to work the shifts required for the position
Ability to learn and adhere to Brand & Baywood Hotels' standards
Ability to take information from various sources and determine a responsible course of action
Ability to understand interdepartmental relationships
Ability to operate office equipment and industry specific software (PMS)
Ability to remain calm during stressful situations
Physical Demands
Walking and Standing: 100% (Must be able to stand for the entire shift, usually 8 hours)
Sitting: Rarely
Bending, Stooping, Reaching: Occasionally
Lifting, Push/Pull: 40 lbs infrequently
Driving: Rarely
Traveling: None
Environmental Conditions:
Inside: Protection from weather conditions but not temperature changes
Outside: Rarely
View all jobs at this company
$29k-36k yearly est. 60d+ ago
Hotel Front Desk Agent
Innventures Hotel Mgmt Co 3.4
Front desk associate job in Glen Burnie, MD
Our Story :
If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states.
We only have 3 rules at InnVentures. (We can teach you the rest!)
Rule #1 - Do everything you can for the customer!
Rule #2 - Bring a good attitude to work with you every day and take pride in your work!
Rule #3 - Have FUN!
WHY WORK AT ONE OF OUR HOTELS?
Fun, team-oriented environment
Full-time and part-time positions available to meet your needs
Great opportunities for growth
Community Involvement
Discounted hotel stays
Recognition and awards
Paid time off
BENEFITS:
We offer eligible employees a number of benefits to enhance their health and well-being:
Group insurance, including medical, dental, vision and company-paid life insurance
Paid time off including up to 40 hours vacation days, sick/ wellness leave and 7 holidays
Company-matched 401(k) plan
Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!
Get paid daily with our Daily Pay Program!
JOB OVERVIEW - FRONTDESK AGENT
Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a FrontDesk Agent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions and gain loyal guests by handling all questions, requests and complaints promptly and courteously.
A TYPICAL DAY:
Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience.
Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met.
Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest's stay.
Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations.
Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts.
Support the goals of the hotel through teamwork and collaboration with all departments.
REQUIREMENTS:
Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays.
POTENTIAL CAREER PATH:
Front Office Supervisor or Sales Coordinator - Front Office Manager or Administrative Assistant
InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.
How much does a front desk associate earn in Washington, DC?
The average front desk associate in Washington, DC earns between $24,000 and $41,000 annually. This compares to the national average front desk associate range of $20,000 to $35,000.
Average front desk associate salary in Washington, DC
$31,000
What are the biggest employers of Front Desk Associates in Washington, DC?
The biggest employers of Front Desk Associates in Washington, DC are: