Front desk associate jobs in Wilmington, DE

←Back to all jobs at Valley Forge Casino Resort Front Desk Attendant Valley Forge Casino Resort is an EEO Employer - M/F/Disability/Protected Veteran Status Provide guests with a friendly and efficient check-in and check-out experience. Provide guests with general information regarding hotel, amenities and special events. Job Duties Sell rooms utilizing excellent customer service skills and yield management. Resolve customer complaints and answer guest inquiries regarding hotel services, events, directions, local attractions, etc in a friendly, professional manner. Complete all registration forms and computer input. Retrieve and distribute room keys. Calculate and print hotel bills, and accept payment for various room charges utilizing standard cash and credit procedures. Communicate with Executive Hosts regarding hotel stays. Utilize computer to run necessary reports. Balance all transactions at the end of shift (audit out). Operate manual procedures in the event of computer failure. Other duties assigned by management. · Communicate with Executive Hosts regarding hotel stays. · Utilize computer to run necessary reports. · Balance all transactions at the end of shift (audit out). · Operate manual procedures in the event of computer failure. Other duties assigned by management. Qualifications: High school diploma or equivalent, and front desk experience preferred. Ability to utilize basic office machines, computer and telephone. Ability to communicate with guests and staff in English. Knowledge of hotel key system. Must be able to work flexible shifts and able to stand for long periods of time. Detail oriented and able to multitask. Ability to add, subtract and audit accounts. Money handling experience and ability to operate electronic draft system. Ability to operate LMS, CMS, and Hot Sauce/Espresso computer systems. Must be able to obtain/maintain and necessary certifications and/or licenses as required by local gaming regulations · High school diploma or equivalent, and front desk experience preferred. · Ability to utilize basic office machines, computer and telephone. · Ability to communicate with guests and staff in English. · Knowledge of hotel key system. · Must be able to work flexible shifts and able to stand for long periods of time. · Detail oriented and able to multitask. · Ability to add, subtract and audit accounts. · Money handling experience and ability to operate electronic draft system. · Ability to operate LMS, CMS, and Hot Sauce/Espresso computer systems Please visit our careers page to see more job opportunities.

This position is eligible for Mid Atlantic Retina's $1,000 Hiring Incentive! The hired candidate will receive $500 after successful completion of 90 days of employment and $500 after successful completion of 1 year of employment! Available to new hires only- not available to agency hires, internal transfers, or re-hires. Schedule Monday through Friday 40-hour work week with overtime, working hours range between 7 am and 5 pm. Job Type: Full Time Qualifications High school diploma or GED 1 year front desk experience in a medical office or equivalent (desired) Knowledge of ICD-10, CPT, Microsoft Office Suite Nextgen knowledge preferred but not required Full Job Description Mid Atlantic Retina is one of the largest retina practices in the area, offering bonuses and growth opportunities for employees to not just work a job, but build a career. As a Front Desk employee, you will check patients in and out, copy patient insurance cards and ensure referrals are presented. You will complete information in the EMR system, enter and verify insurance, schedule patients and assist with other office related tasks. Benefits 401(k) & Profit Sharing Health Insurance Dental Insurance Vision Insurance Life Insurance Short & Long Term Disability Paid Time Off Bonuses Physical & Cognitive Demands The employee is regularly required to talk, communicate verbally in front of groups, one to one and over the telephone and in email. Lift or move objects weighing over 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working environment in exam rooms is often in moderate light. Using hands to operate equipment, show manual or finger dexterity, handle things with precision or speed, use muscular coordination and physical stamina. Ability to raise dominant arm above shoulder height to assist patients with credit card payments, stylus and insurance cards at check in / check out. Works with data and numbers, calculating and manipulating numbers, processing data on a computer, attending to details, classifying and recording, storing and retrieving information. Using words to communicate ideas, reading with comprehension, writing reports or other documentation, teaching or training patients. Job Posted by ApplicantPro

Position Type: Full time Compensation: $18.75 - $24 per hour Location: The Heid Lofts by Reside, A Wyndham Residence - 325 N. 13th Street, Philadelphia, PA 19107 Schedule: Schedule will vary to accommodate business needs and will be posted in advance. *Schedules may change based on business needs. May include holidays and alternate workdays or hours as needed. About Us: Reside is an industry leader in the alternative-accommodations industry, designed to blur the lines between hotels and apartments. With operations in over 200 United States cities and 130 foreign destinations, the Reside family of brands delivers multi-platform logistics-based housing solutions that combine the efficiencies and high-touch service of a small company with the scope and capabilities of a global organization. About the job: The Front Desk Agent is responsible for delivering attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout. This position ensures the accuracy of guest billings, reconciles financial transactions, and supports property operations by maximizing room revenue and occupancy. The role requires excellent communication, organizational, and problem-solving skills, as well as flexibility to work various shifts, including overnights. What you'll be doing: Greet, welcome, and assist guests in a friendly and professional manner throughout their stay. Handle all check-ins, checkouts, and reservation processes accurately and efficiently. Reconcile transactions and audit daily reports to ensure accuracy in financial and statistical data. Review and compile management reports, guest billings, and ledger transactions in a timely manner. Respond promptly to guest inquiries regarding services, facilities, and local attractions. Maintain proper operation of front desk systems and ensure adherence to property standards. Follow all cash handling, credit, and audit procedures in accordance with company policies. Maintain a clean and organized work area and ensure front desk and lobby standards are met. Attend all required meetings and training sessions, maintaining compliance with Reside standards. Support porterage and guest service functions when needed to exceed customer expectations. Communicate effectively with all departments to ensure guest satisfaction and operational efficiency. Report maintenance issues or safety hazards to the supervisor promptly. Perform other duties as assigned by management. To support our goal of exceeding customer expectations, the role may include acts of porterage for customer arrivals, requests, or service resolutions. Supervisory Responsibilities: This position does not supervise any employees. May also provide cross-training for staff. Travel: This position could require minimal travel, up to 5% of the time. About you: What you'll bring: High School diploma or equivalent required, college coursework in hospitality or a related field preferred, or equivalent experience. One year of experience in a hotel front office or related field preferred (overnight auditing experience a plus). Computer proficiency required; experience with front office or property management systems preferred. Customer service experience strongly preferred. What we are looking for: Excellent verbal and written communication skills. Strong attention to detail and accuracy in handling financial transactions. Ability to prioritize tasks and work independently or as part of a team. Proficiency in basic arithmetic and comfort with financial data. Problem-solving and critical thinking skills, with the ability to anticipate guest or operational needs. Professional appearance and demeanor consistent with company standards. Ability to maintain confidentiality of sensitive information. Willingness to cross-train and assist in other operational areas as needed. Work Environment: This role operates in a professional hotel setting, primarily at the front desk or in the lobby area. The position requires interaction with guests, management, and other staff, with varying noise levels and pace depending on occupancy. Overnight agents work in a quieter environment with increased focus on financial reconciliation and reporting. Physical Demands: Flexible and long hours may be required, including weekends, holidays, and overnight shifts. Light to sedentary work - occasionally exerting up to 20 pounds of force, and/or up to 10 pounds frequently to lift or move items. Must be able to stand or sit for extended periods and perform repetitive tasks using computers and office equipment. Total Rewards: What's in it for you: Competitive Pay Commuter benefits Medical, Dental, and Vision Insurance 401k and Employer Match Paid Holidays and Vacation Time Quarterly and Annual Success Share Bonus Paid Volunteer and Charitable Match Program Tuition Reimbursement Program Learning & Development Opportunities Employee Referral Program Employee Assistance Program The Fine Print: Work Authorization: The employee must be legally authorized to work in the United States. EEO Statement: Reside and its affiliate brands are committed to respect and inclusion in our workplace. We are an equal opportunity employer that welcomes people from diverse backgrounds and experience, who bring their talent to our organization. We treat people with kindness and respect in all our dealings. We encourage people of all races, national origins, genders, gender identities or expression, political affiliations, religions, sexes, sexual orientations, veteran statuses, disabilities, and ages to join us. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job, but to describe the general nature of the job and a reasonable representation of its activities. Duties, responsibilities, and activities may change at any time with or without notice. Employment Verification: In compliance with the Immigration Reform and Control Act of 1986, any offer of employment is conditional upon you presenting documents verifying your identity and legal authorization to work in the United States. Our organization utilizes E-Verify, an online system that verifies the eligibility of our employees to work in the United States by cross-referencing their information with government records. E-Verify ensures compliance with immigration laws and helps maintain a legal workforce. Background Checks: Where permitted by law, as part of our hiring process, we perform comprehensive background checks on all potential employees. These checks include verifying employment history, checking references, and reviewing criminal records. Candidates will be informed and required to provide written consent before the background check is initiated. Any offer of employment is conditional upon completion of a background check with satisfactory results. Reside is a drug-free workplace. *Reside does not accept unsolicited resumes from 3rd Party agencies or recruiters.

Job DescriptionDescription: Who Are We: Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 92+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. Who You Are: All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience! Benefits On-Demand Pay Medical, Dental and Vision insurance (full time employees only) Employee perks and discount program Free Black Card Membership 401(K) Plan Savings plan Rate $15.50 per hour As the Front Desk Associate you will: Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in. Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies. Resolve member concerns and escalate to a Manager as needed. Answer phones in a friendly manner and assist callers with their inquiries. Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships. Perform prospective member calls and tours; assessing their membership needs. Execute retail transactions with accuracy and drive sales goals. Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area. Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule. Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns. Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.). Requirements: What you bring to the table: 6-12 months of experience in a customer service environment is preferred Must be 18 years of age Willing to become CPR/AED Certified (Training provided by Planet Fitness) Basic computer proficiency Ability to lift up to 50 pounds Ability to walk and stand for prolonged periods of time Ability to continuously talk in person or on the phone during shift Will occasionally encounter cleaning chemicals during shift This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.

About Company: Gulph Creek Hotels is widely recognized as the leading hotel management company on the East Coast. Our portfolio of managed properties consistently outperforms the market and exceeds financial return expectations. Established in 1995, Gulph Creek Hotels represents some of the most prestigious brands in the hospitality industry, including Marriott and Hilton. We leverage our extensive management and development expertise to drive success across our growing portfolio. • Consistently surpassing the performance of competing properties.• A team of highly skilled, responsive managers and staff members.• Extensive expertise in operations, sales, and marketing. About the Role: The Front Desk Agent at Hotel Warner serves as the primary point of contact for guests, ensuring a welcoming and efficient check-in and check-out experience. This role is pivotal in maintaining the hotel's reputation by delivering exceptional customer service and addressing guest inquiries promptly and professionally. The agent manages reservations, processes payments, and coordinates with other hotel departments to meet guest needs and resolve any issues. Additionally, the Front Desk Agent supports administrative tasks such as maintaining accurate records and handling communication channels. Ultimately, this position contributes significantly to guest satisfaction and the smooth operation of the hotel front desk. Minimum Qualifications: High school diploma or equivalent. Previous experience in a customer service or front desk role, preferably in the hospitality industry. Basic computer skills, including familiarity with property management systems and Microsoft Office. Strong communication skills, both verbal and written. Ability to work flexible hours, including weekends and holidays. Open Availability Preferred Qualifications: Experience working in a hotel or lodging environment. Knowledge of durable goods manufacturing industry terminology and processes. Proficiency in multiple languages. Certification in hospitality or customer service training. Familiarity with local area attractions and transportation options. Responsibilities: Greet and welcome guests upon arrival, providing a warm and professional first impression. Manage guest check-in and check-out processes efficiently using the hotel's property management system. Handle guest reservations, cancellations, and modifications accurately and promptly. Respond to guest inquiries and requests via phone, email, or in person, ensuring timely resolution. Coordinate with housekeeping, maintenance, and other departments to fulfill guest needs and maintain room availability. Process payments, issue receipts, and maintain accurate financial records for all transactions. Maintain the cleanliness and organization of the front desk area and lobby. Assist with administrative duties such as filing, reporting, and inventory management as needed. Skills: The Front Desk Agent utilizes strong interpersonal and communication skills daily to engage with guests and provide exceptional service, ensuring their needs are met promptly and courteously. Organizational skills are essential for managing reservations, coordinating with various departments, and maintaining accurate records. Problem-solving abilities help the agent address guest concerns effectively and maintain a positive guest experience. Technical skills, including proficiency with property management software and basic office applications, enable efficient handling of check-in/check-out processes and financial transactions. Additionally, adaptability and multitasking skills are crucial for managing a dynamic front desk environment and responding to varying guest demands throughout the day.

The Role : Dental Dreams LLC in Philadelphia, PA (Olney) is hiring Bilingual Dental Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent customer service. This role provides an entry level platform to understand the dental healthcare business, while simultaneously providing a pivot towards upward mobility to positions such as Lead Front Desk, Dental Assistant, Lead Dental Assistant, Assistant Office Manager and Office Manager. Who Are We : Dental Dreams LLC is a dynamic, growing company with offices in eleven states and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. Our desire is to provide employees with a career opportunity to change the dynamics of their lives and their families, while contributing to taking care of the dental needs of families in underserved communities. Benefits: Competitive compensation Career mobility and advancement Career training and development Benefits package includes: Medical & Vision Insurance Free dental treatment at our locations PTO 401K Responsibilities: Maintain a high level of customer service at all times Work as part of a team with emphasis on communication Schedule patient appointments per month and daily patient goals Answer phones and confirm appointments Greet and check-in patients Accurately verify dental benefits Maintain detailed patient records in a fast-paced environment Collect payments, co-payments, and deductibles Create insurance claims and submit pre-authorizations to insurance companies Pull patient charts for future appointments when necessary Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Qualifications: Bilingual (Spanish) Customer Service experience Dentrix and/or Eaglesoft KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

Visit Philadelphia is hiring a Front Desk Agent Employment Structure $18.03/Hour Schedule Full-time, Weekly pay Responsibilities Organize, confirm, and process guest check-ins/ check-outs and adapt for any changes Secure payment, verifying and adjusting billing as needed Provide guests with room and hotel information, directions, amenities, and local interests Run daily reports, reviewing to see what needs to be communicated to the next shift staff Complete cashier and closing reports, counting the bank at the end of each shift securely Accept and record wake-up calls, delivering them to the right department Communicate any emergency, lost item, or theft to proper security staff and/or authorities Keep contingency lists in case of emergency and communicate any necessary messages Requirements A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details What We Offer Team-spirited coworkers Encouraging leadership Support to live a life of wellbeing and happiness Opportunities to serve and give back to the community Discounts on hotel rooms, gift shop items, food and beverage Recognition programs

[For best results, please make sure that your resume is up to date with your current contact information; and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.] The pay is $16.00 to $17.00 per hour, and we are interviewing for a variety of full and part-time shifts. WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S. A typical day at one of our front desks As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls/requests and package/food deliveries. Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation. Here are just a few other responsibilities you will have throughout your day: You will ensure a smooth operation and service experience by effectively communicating with each of your team members, property management, and residents/guests. Follow property-specific systems to receive and sign for deliveries, ensuring efficient delivery to residents. Facilitate contractor arrivals and departures, as well as realtor, potential home buyer/renter visits. Advise and remind residents and guests of any appropriate rules and regulations established by the property management. Follow all property procedures for resident, guest, and vendor access. Promptly answer and complete all resident requests, phone calls, questions, or concerns. Look sharp in your supplied uniform. Enjoy interacting with the residents. We are looking for a candidate who works well by themselves and enjoys a fast-paced environment. Making eye contact and being welcoming are essential! Check out our website at nfcam.com and join our Social Networks: ***************************************************** https://www.facebook.com/pg/NFC-Amenity-Management-***********77743/posts/?ref=page_internal ******************************************************* Benefits Weekly Pay! Paid training. A long list of discounts and benefits is available to all employees. Cellphone and other reimbursements for some applicable positions. State-required healthcare benefits are available to qualifying employees in applicable areas. Medical, Dental, and Vision Coverage available to qualifying employees in applicable areas. Start earning generous paid time off as of your first day. Career Development: We have many training courses in our NFC University that you can take to further your career while working with us. Short-Term Disability Income is offered to qualifying employees in applicable areas. We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. At the time of this ad, the position pays $16-$17 per hour. Historically, the position pays $16-$17 per hour at multiple locations and shifts.

←Back to all jobs at Voorhees Pediatric Facility Front Desk Receptionist Voorhees Pediatric Facility is an EEO Employer - M/F/Disability/Protected Veteran Status About Us: Voorhees Pediatric Facility (VPF) is a Nationally recognized Pediatric Specialty Care center for Medically Fragile Children/Adolescents/Young Adults that offers 119 in-patient beds and the largest freestanding pediatric ventilator program in the country. VPF continues to be recognized as a leader in pediatric healthcare, and in 2013 VPF received the highest accreditation awarded by The Joint Commission. In addition, VPF has expanded to include The Bancroft School at Voorhees Pediatric Facility, Voorhees Pediatric Facility Medical Daycare, and Voorhees Pediatric Rehabilitation Services (VPRS). We are an equal opportunity employer. Our Mission: advance the full life potential of medically fragile children by providing excellent holistic care in a supportive environment. Hours:Per Diem (Hours as needed) Schedule Needed: Weekdays and Weekends 7am-11am, 11am-3pm, 12pm-3pm, 3pm-7pm, 7pm-11pm Location: Voorhees, NJ As a member of our team, you will be responsible for: Responsible for answering telephone calls and passing those calls to their attended destination. Will also be responsible for monitoring entrances and exits via a closed circuit TV monitor. Will also handle various clerical functions as assigned by the office manager or his/her representative. Will be trained by the office manager pertaining to NuVision procedures. Thorough knowledge of facility policies and procedures as it relates to the above duties. The ideal candidate will have the following qualifications: High school diploma Two years' experience as a telephone operator Articulate, tactful, and able to have pleasant interactions via telephone and in person Able to handle simple clerical functions Ability to communicate effectively Please visit our careers page to see more job opportunities.

Job DescriptionBenefits: 401(k) Competitive salary Dental insurance Employee discounts Free uniforms Health insurance Paid time off Profit sharing Vision insurance Front Desk Medical Receptionist Responsible for greeting incoming patients and visitors, answering busy phone system, filing, perform data entry and complete other various front office duties in a fast paced, customer-oriented, clinical environment in accordance with practice guidelines. Responsibilities Schedule patients for appointments, recall appointments, confirm scheduled appointments, and monitor no-show appointments in an efficient and productive manner Answer multi-line telephone system, take accurate messages, screen and direct telephone calls to the appropriate person, and retrieve calls from answering service. Always be conscious of having a pleasant phone voice and an upbeat attitude with all patients patients are our priority. Greet and identify patients and visitors with a smile as they enter the office in reference to the daily schedule and obtain all required documentation Provide and collect all necessary patient information and documentation. Request and/or scan appropriate insurance cards and identification cards. Review all forms for completion and refer patients to the website for remote access to forms. Verify that all consent forms are signed, dated and witnessed appropriately prior to procedures. Provide patients with separate document to collect email addresses for email blasts. Enter all patient demographics in EMR accurately, prepare charts and monitor daily patient flow with a team-oriented attitude Daily financial responsibilities include collecting applicable outstanding balances or new payments, reconciling front desk financial transactions with a high degree of accuracy, and batching out credit card machine Verify insurance eligibility, retrieve referrals and/or test results from other physician offices and facilities for physician and ultra-sonographer Travel to satellite offices weekly Maintain a neat and organized waiting room and escalate any patient complaints to supervisor Maintain strict confidentiality and adherence to HIPAA and OSHA guidelines Promote practice in a positive manner Perform other related duties as assigned* Skills Polite, upbeat, and professional attitude when dealing with patients and co-workers Excellent oral and written communication skills Telephone Etiquette Proficient data entry skills Math Aptitude Ability to multi-task seamlessly Good time management skills Must be energetic and a team player Must have an understanding of medical insurance; including practice participation and member benefits Education High School Diploma or Equivalent Required Experience Only candidates with a minimum of one year medical office front desk clerical experience will be considered. Experience: Medical receptionist: 1 year (Required) Medical terminology: 1 year (Preferred) Computer skills: 1 year (Preferred) License/Certification: Driver's License (Required)

General Description Responsible for various activities in the office, including filing, answering the phone, and organizing documents. Reliability and a strong work ethic combined with great communication skills are a must, as well as familiarity with all necessary office equipment, software, and procedures. Tasks & Responsibilities A. Essential Duties Greet clients and maintain a positive office atmosphere. Answer the phone, take messages, and redirect calls to appropriate staff. Outreach to clients for group and clinical services. Organize and maintain forms and records, update when necessary. Create and maintain updated documents and spreadsheets. Oversee sorting and distribution of incoming mail. Appointment confirmations Coordinate scheduled intakes. Create charts for incoming intakes. Coordinate group schedules. Run weekly excel reports to send out to clinical departments. Assist providers with pharmacy communications. Maintain centralized scheduling for clinical and medical departments. Prepare outgoing mail (envelopes, packages, etc.) Operate office equipment, such as photocopier, printers, etc. Perform inventory of office supplies and order what is needed. B. Additional Duties Assists and covers other staff when necessary to maintain high productivity and efficiency in the department. As the company continues to grow, additional responsibilities that are essential for the department to be successful will be assigned accordingly. C. Interpersonal Relations Create Meaningful Connections: Demonstrates ability to function effectively as a part of team. Uses outstanding oral and written communication with employees at all levels of the business for support and sharing of information. Take Accountability: Take constructive feedback and prevent discourse among our peers. Live in the Solution: Critically thinking should be the solution when problems arise. Having the ability to accept constructive criticism well in an open and non-defensive manner. Be Professional: Wear business casual attire (please see dress code policy). Competencies Adaptability Customer Service Decision Making Dependability Ethics Interpersonal Skills Job Knowledge Conflict Management Organizational Skills Productivity Self-Development Teamwork Performance Standards & Measurement Compliance with essential and incidental duties; compliance with company policies and procedures. Compliance with state and federal laws and regulations applicable to the business. Equipment, Tools & Machines Use of computer, telephone, and other office equipment such as a printer and fax. Use of company network and email domain. Working Conditions Air conditioned and well-illuminated office environment and outdoor environment. May have several responsibilities at once. Interaction with others is constant and can be interruptive. Work may be stressful at times due to high level workflow. Availability to work flexible hours including weekends, holidays, and evenings as is required to comply with the purpose of the job and accommodate client needs. Participates in educational training, orientations, or compliance programs as needed to maintain competency. If you must leave your employment with our company, we request employees to give us at least 14 days resignation notice in writing. Demands Enthusiastic self-starter operating with sustained energy and showing great initiative. Comfort working with a diverse base of support, including members, employers, providers, colleagues, community leaders, volunteers, non-profit organizations, vendors, etc. Excellent interpersonal and communication skills, including ability to read, write, spell in English legibly and without excessive grammatical or communication errors. Talk and hear both by person and by telephone; ability to speak clearly and effectively using proper grammar before patients, employees and business partners, among others. Excellent organizational skills. Accepts constructive criticism well in an open and non-defensive manner. Ability to manage conflicting priorities. Ability to maintain a positive work ethic and a congenial attitude in the face of a high-pressure environment. Ability to function independently and with flexibility. Ability to work under pressure, handle multiple tasks and interruptions. Occasional lifting of moderately heavy office supplies; ability to lift supplies for community events, trade shows, conferences, and other marketing opportunities applicable to the organization; ability to lift, push or pull up to 50lbs. Ability to sit, stand, or walk for extended periods of time. Must have strong computer skills to meet Microsoft Office and Electronic Health Record software requirements. Qualifications Education: High school diploma or equivalent Experience: Successful work experience in a front office setting or in another clerical position. Strong working knowledge of office procedures and basic accounting principles. Ability to effectively use and maintain office equipment. Computer literate: Microsoft Office (Excel, Word, and PowerPoint) required. Required licenses or certifications Current CPR Certification, highly desirable Narcan Certified, highly desirable

Wurzak Hotel Group is looking for an upbeat Front Desk Agent to support the Guest Services department at our gorgeous property, Sheraton Valley Forge Hotel. This position is responsible for managing all aspects of hotel guest's accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities. The Company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week. Essential Functions Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates, and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Qualifications The Company may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below. Education and Experience Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role Experience with hotel reservations software Customer service experience Excellent communication and organizational skills Compensation and Benefits Competitive Salary Paid Time Off Medical, Dental, Vision health insurance Robust supplemental insurance for Life, AD&D, Pets, legal and more Wellness programs for mental, physical, and financial wellness Hotel and travel discounts Generous retirement/401k benefits Education and professional development About WHG Wurzak Hotel Group (WHG) is a Philadelphia based owner, developer and operator of premium branded full service, extended stay and focus service hotels. WHG's core expertise is its unique ability to develop and operate hotels and food and beverage outlets in an entrepreneurial manner maximizing returns on the investment and developing long term relationships with our guests. WHG has earned and maintains its competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovation, tight focus on the operational details and uncompromised guest satisfaction. Wurzak Hotel Group has a proven track record of developing and managing hospitality assets for over 30 years and continues to be recognized as one of the region's top hospitality companies. Find out more about us on our website or click here to visit our Linkedin page! The company is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Wurzak Hotel Group is looking for an upbeat Front Desk Agent to support the Guest Services department at our gorgeous property, Element Valley Forge. This position will manage all aspects of hotel guest's accommodation. The Front Desk Agent will welcome guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities. The Company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates, and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Qualifications The Company may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below. Education and Experience Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role Experience with hotel reservations software, like Lightspeed or Opera Customer service experience Excellent communication and organizational skills Compensation and Benefits Competitive Salary Paid Time Off Medical, Dental, Vision health insurance Robust supplemental insurance for Life, AD&D, Pets, legal and more Wellness programs for mental, physical, and financial wellness Hotel and travel discounts Generous retirement/401k benefits Education and professional development About WHG Wurzak Hotel Group (WHG) is a Philadelphia based owner, developer and operator of premium branded full service, extended stay and focus service hotels. WHG's core expertise is its unique ability to develop and operate hotels and food and beverage outlets in an entrepreneurial manner maximizing returns on the investment and developing long term relationships with our guests. WHG has earned and maintains its competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovation, tight focus on the operational details and uncompromised guest satisfaction. Wurzak Hotel Group has a proven track record of developing and managing hospitality assets for over 30 years and continues to be recognized as one of the region's top hospitality companies. Find out more about us on our website or click here to visit our Linkedin page! The company is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Job DescriptionBenefits: Employee discounts Flexible schedule Free uniforms Opportunity for advancement Training & development Benefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation Job Summary We are seeking a positive, friendly full time and part time Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities Monitor the maintain knowledge of hotel operations and activities Take reservations and answer questions via phone, email, and in-person Build rapport with guests and identify their needs through friendly conversation and open-ended questions Describe the features and amenities of guest rooms Ensure compliance with health and quality standards Qualifications Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Computer literacy Able to resolve issues with a customer-focused orientation Able to lift 30 pounds

Job DescriptionSalary: Our highly service oriented optometry practice is looking for a courteous, efficient, self-confident individual with exceptional people and phone skills. The ideal candidate must have strong customer service skills and desire to make our patients so happy that they can't help but tell their friends how well they were treated. We are seeking a team member with genuine enthusiasm and contagious positivity. The goal of this individual should be to provide such exceptional phone service that patients feel as if they are calling a 5 star hotel. Job tasks include, but are not limited to: Sending correspondence to referring providers. Checking patients in and out. Answering phones and scheduling appointments. Verifying insurances. Performing patient recall. Willingness to cross train in other aspects of the practice. Experience is not required, however applicants must be proficient with computers.

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that 'feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. The DoubleTree by Hilton Tulsa Downtown is a premier full-service hotel located in the heart of downtown Tulsa. Connected to the Cox Business Convention Center via a Sky bridge, our hotel offers 411 stylish guest rooms, over 24,000 square feet of flexible meeting space and exceptional dining options. We are looking for our next great team member to join us on our Front Office team. We are offering the following: * Highly competitive wages * An exceptional benefit plan for eligible associates & your family members * 401K matching program for eligible associates * Flexible scheduling to allow you to focus on what is important to you * Discounts with our Crescent managed properties in North America for you & your family members. Discounts at Hilton brand properties worldwide Here is what you will be doing each day: As a Front Desk Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards. You will greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries. Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy. Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner. Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction. Does this sound like you? You have prior experience as a Front Desk Agent in a hotel or in a high-volume industry dealing with customers. You are passionate about providing our guests with excellent customer service and thrive to always ensure guest satisfaction and enhance their experience to make it a memorable one. You are looking for some flexibility in a job, so working a variety of different shifts,between 7am - 11pm including days, evenings and weekends works for your personal life. You have excellent computer skills and have a team spirit. Hilton brand experience a plus. Our Differences Are What Make Us Great: At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Source: Crescent Hotels & Resorts

Job Summary The Company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week. Wurzak Hotel Group is looking to add an upbeat Front Desk Agent to their team at their HOME2 Suites Philadelphia Convention Center located at 1200 Arch Street across from the Reading Terminal Market, steps away from the Philadelphia Convention Center to manage all aspects of hotel guest's accommodation. The Front Desk Agent greets guests, processes check-ins and check-outs, issues room keys, answers questions, and resolves guest requests in safe and efficient compliance with policies and procedures, brand standards, and federal, state and local regulations. Processes guest bills and collects payments in compliance with cash handling, credit card processing and accounting policies and procedures. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management. Reports any deviations from policies, procedures, brand standards and regulations to management. Complies with all guest service basics such as uniforms, name tags and proper guest greeting. Knowledgeable on hotel facilities and services to assist guests as appropriate. Ensures all communication containing Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations. Impresses guests with quality and timely service in a pleasant and friendly manner. Essential Functions • Process guest check-ins and room assignments following the hotel's rate structures, discounts and sell/upsell strategies. Accommodate special requests when possible. • Process check-in/check-out and collect payments in compliance with cash handling, credit card processing and accounting policies and procedures. • Answer inquiries about hotel services, in-house events, directions, local attractions, etc. Assist guests with check cashing, safety boxes, additional guest room keys, transportation, etc. • If necessary, walk guests in a professional and courteous manner and in compliance with policies, procedures and brand stands. • Pre-register, block reservations and, as appropriate, take same day and future reservations. Cancel room reservations according to policies and procedures. • Ensure release of any Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations. • On time and at work when scheduled and in proper uniform. • Perform special projects and other responsibilities as assigned. • Participate in task forces and committees as requested. • Consistent professional and positive attitude and actions when communicating with guests and associates. • Ensure maintenance problems are promptly reported through proper channels. • Comply with all company policies and procedures. • Practice safe work habits and comply with sanitary, safety, security and emergency procedures. • Write shift reports including reports on any incidents of theft, accidents or injuries when assigned. • Check with manager/supervisor before leaving work area for any reason. • On time and at work when scheduled, and in proper uniform. • Attend department meetings as scheduled. • Respond to guest requests, concerns and problems to ensure guest satisfaction. • Report any incidents of guest dissatisfaction or other matters of significance to manager so that corrective measures may be taken. • Any other tasks/duties as requested by management. Qualifications The Company may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below. education and experience. • High school education or equivalent experience. • One to two years of customer contact experience. • Guest service, basic accounting, and familiarity with hospitality industry practices preferred. Skills and Abilities Ability to understand and provide friendly guest service. Ability to correctly process check-ins and check-outs, answers questions, and resolves guest requests in compliance with policies and procedures, brand standards, and federal, state and local regulations. Ability to processes guest bills and collects payments in compliance with cash handling, credit card processing and accounting policies and procedures. Ability to compile facts/figures in a timely manner, identify and investigate issues, and resolve basic matters. Ability to follow an appropriate course of action based on policies and procedures. Ability to operate a computer, calculator, phone and other office equipment. Attention to details with good organizational and efficient time management skills. Consistently professional attitude and behavior with effective listening and communication skills. Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient and simultaneously handling competing and changing priorities. Ability to satisfy the legal requirements for employment within the jurisdiction. Knowledge of hotel reservations PEP software preferred. Working Conditions & Physical Effort Work is normally performed in an interior hotel environment. While performing job duties, the associate speaks, listens, completes documents, processes request and operates office equipment such as a telephone, calculator, computer, copier and fax. Physical requirements include extended periods of standing and/or walking, bending, reaching, pulling, pushing, kneeling, and lifting up to 50 pounds. The job requires close vision with or without corrective lenses. Benefits Medical benefits after 60 days of employment Premium Holiday Pay after 90 days Paid Floating Holiday 401K matching after one year of employment Employee Appreciation Program Daily Pay Notice FEDERAL LAW REQUIRES ALL EMPLOYERS TO VERIFY THE IDENTITY AND EMPLOYMENT ELIGIBILITY OF ALL PERSONS HIRED TO WORK IN THE UNITED STATES. THIS EMPLOYER PARTICIPATES IN E-VERIFY. THIS EMPLOYER WILL PROVIDE THE SOCIAL SECURITY ADMINISTRATION (SSA) AND, IF NECESSARY, THE DEPARTMENT OF HOMELAND SECURITY (DHS), WITH INFORMATION FROM EACH NEW EMPLOYEE'S FORM I-9 TO CONFIRM WORK AUTHORIZATION. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Property Description Sheraton Philadelphia University City Hotel is a premier hotel located in the vibrant University City neighborhood of Philadelphia, Pennsylvania, offering an exciting and dynamic work environment. As a job applicant, joining the team at Sheraton Philadelphia University City Hotel means being part of a renowned Marriott brand known for its contemporary style, exceptional service, and prime location near prestigious universities and cultural attractions. The hotel offers a range of employment opportunities, from guest services to food and beverage, providing a diverse and enriching career path. Sheraton Philadelphia University City Hotel is committed to creating a guest-centric work culture that values teamwork, innovation, and outstanding guest experiences. Employees can expect to work in a bustling and diverse environment, where they can showcase their skills, grow their career, and be part of a team that delivers exceptional service to guests from all over the world. Joining the team at Sheraton Philadelphia University City Hotel presents a unique opportunity to be part of a dynamic hotel that is at the heart of Philadelphia's vibrant hospitality scene. Overview Are you a friendly and outgoing individual with a passion for creating memorable guest experiences? Join our team as a Front Desk Agent and be the welcoming face of our establishment. As a Front Desk Agent, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment they arrive. Summary: Provide exceptional customer service, creating a positive first impression for guests Efficiently handle guest check-ins and check-outs, ensuring accuracy and efficiency Respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy Assist guests with recommendations and information about local attractions, dining options, and hotel amenities Collaborate with other departments to ensure seamless guest experiences Maintain a clean and organized front desk area Handle cash and credit card transactions accurately Demonstrate a strong attention to detail and a proactive approach to guest satisfaction Join our team and embark on a rewarding career in hospitality, where you can make a difference in our guests' stay. Apply now to become a Front Desk Agent and be part of a team committed to delivering exceptional service! Qualifications Previous experience in a customer service role, preferably in a hotel or hospitality environment Excellent communication and interpersonal skills Previous cash handling experience required Strong problem-solving abilities and the ability to remain calm under pressure Proficiency in computer systems and knowledge of hotel property management software Outstanding organizational and multitasking skills Availability to work flexible schedules, including evenings, weekends, and holidays High School diploma or equivalent Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

Bear Paddle Swim School is seeking a friendly and organized Front Desk Receptionist to be the welcoming face of our swim school. The Front Desk Receptionist is dedicated to customer service and the needs of families, creating a fun experience, and the ability to provide salesmanship and closing swim lesson sales. The Front Desk Receptionist serves as the main information center for all Bear Paddle offerings. This includes assisting families with giving tours, closing prospect lead families with enrolling, scheduling, selling program offerings, and answering questions. This position requires excellent communication skills, the ability to handle a fast-paced environment, and a welcoming and helpful attitude. The Front Desk Specialist reports to the Swim School Manager and Customer Service & Sales Manager. Responsibilities: Greet and assist parents, children, and guests with check-ins and general inquiries. Answer phones, schedule classes, and ensure quality customer service and knowledge of all program offerings. Make sure the family experience is dedicated to safety, fun, and results-driven. Provide tours and help to direct families throughout the facility. Complete prospect leads and sales phone calls to drive student enrollment. Handle registration, payments, and member accounts with accuracy. Support staff in maintaining a clean and safe facility environment. Complete daily operational duties while following the Quarter Curriculum with a specific week-by-week focus. Requirements 2+ years of customer service, administration, or sales experience is preferred. Strong communication and multitasking abilities. Ability to work flexible hours, including evenings and weekends. Background check required. Consistent and reliable. Comfortable in water and willing to participate in swim lessons when required. Perks Include Pay rate starting at $15.13/hr. Consistent schedules. Career growth opportunities. Free swim lessons for children or grandchildren. Bear Paddle Swim School offers a fun and supportive team environment focused on teaching children swimming skills that will last a lifetime. If you're enthusiastic, organized, and ready to make a splash, we'd love to meet you! Salary Description $15.13+