Front desk attendants work in various industries where they attract and retain clients, guests, or patients. They perform clerical and general office duties that support a company's customer service. As the first point of contact, they answer all incoming calls and transfer them to the appropriate department. They welcome customers and direct them accordingly. Also, they perform data entry tasks relating to client registration, appointment scheduling or cancellations, order taking, charges, and the likes. Besides that, they monitor the lobby and front entrance security cameras. Similarly, they may verify identification before allowing clients into the building.
Employers seek applicants with at least a high school diploma or its equivalent. You must possess communication, customer service, and multitasking skills. You must be computer literate. Some employers provide on-the-job training. Front desk attendants earn an average salary of $25,856 per annum. This is between $20,000 and $34,000.
How to Become a Front Desk Attendant
What is a Front Desk Attendant
There is more than meets the eye when it comes to being a Front Desk Attendant. For example, did you know that they make an average of $11.96 an hour? That's $24,878 a year!
Between 2018 and 2028, the career is expected to grow 0% and produce -7,300 job opportunities across the U.S.
What Does a Front Desk Attendant Do
There are certain skills that many Front Desk Attendants have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed Communication skills, Integrity and Interpersonal skills.
How To Become a Front Desk Attendant
If you're interested in becoming a Front Desk Attendant, one of the first things to consider is how much education you need. We've determined that 54.4% of Front Desk Attendants have a bachelor's degree. In terms of higher education levels, we found that 2.3% of Front Desk Attendants have master's degrees. Even though most Front Desk Attendants have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a Front Desk Attendant. When we researched the most common majors for a Front Desk Attendant, we found that they most commonly earn Bachelor's Degree degrees or High School Diploma degrees. Other degrees that we often see on Front Desk Attendant resumes include Associate Degree degrees or Diploma degrees.
You may find that experience in other jobs will help you become a Front Desk Attendant. In fact, many Front Desk Attendant jobs require experience in a role such as Cashier. Meanwhile, many Front Desk Attendants also have previous career experience in roles such as Sales Associate or Internship.
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Front Desk Attendant Career Paths
In addition to switching up your job search, it might prove helpful to look at a career path for your specific job. Now, what's a career path you ask? Well, it's practically a map that shows how you might advance from one job title to another. Our career paths are especially detailed with salary changes. So, for example, if you started out with the role of Assistant you might progress to a role such as Specialist eventually. Later on in your career, you could end up with the title Operations Manager.
Front Desk Attendant Jobs You Might Like
What is the right job for my career path?
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Average Salary for a Front Desk Attendant
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12 Front Desk Attendant Resume Examples
Build a professional front desk attendant resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 12+ resume templates to create your front desk attendant resume.
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Amber Scott Front Desk Attendant |
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Michelle Long Front Desk Attendant Experience Front Desk Attendant2020 - Present Burger King•Cleveland, OH
Front Counter Attendant2018 - 2020 Burger King•Cleveland, OH
Sales Team Member2017 - 2018 Walmart•Columbia, SC
Skills Service DepartmentTVSRoom RatesWalk-In CustomersRoom ChargesHotel ServicesVideo GamesCustomers NeedsCommunicationPositive Attitude Education High School Diploma 2017 - 2017 |
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Learn How To Write a Front Desk Attendant Resume
At Zippia, we went through countless Front Desk Attendant resumes and compiled some information about how to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.
View Front Desk Attendant Resume Examples And TemplatesAnd if you’re looking for a job, here are the five top employers hiring now:
Choose From 10+ Customizable Front Desk Attendant Resume templates
Zippia allows you to choose from different easy-to-use Front Desk Attendant templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Front Desk Attendant resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.
Find the best Front Desk Attendant job for you
Front Desk Attendant Jobs You Might Like
- High Paying Front Desk Attendant Jobs - $31K and Up
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Top Skills For a Front Desk Attendant
The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 18.8% of Front Desk Attendants listed Guest Service on their resume, but soft skills such as Communication skills and Integrity are important as well.
Best States For a Front Desk Attendant
Some places are better than others when it comes to starting a career as a Front Desk Attendant. The best states for people in this position are California, Oregon, Colorado, and New York. Front Desk Attendants make the most in California with an average salary of $33,100. Whereas in Oregon and Colorado, they would average $31,321 and $31,025, respectively. While Front Desk Attendants would only make an average of $29,698 in New York, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.
1. Colorado
$31,025
Avg. Salary
2. Arizona
$27,804
Avg. Salary
3. Nevada
$26,436
Avg. Salary
How Do Front Desk Attendant Rate Their Jobs?
Front Desk Attendant Videos
