Front desk attendants work in various industries where they attract and retain clients, guests, or patients. They perform clerical and general office duties that support a company's customer service. As the first point of contact, they answer all incoming calls and transfer them to the appropriate department. They welcome customers and direct them accordingly. Also, they perform data entry tasks relating to client registration, appointment scheduling or cancellations, order taking, charges, and the likes. Besides that, they monitor the lobby and front entrance security cameras. Similarly, they may verify identification before allowing clients into the building.
Employers seek applicants with at least a high school diploma or its equivalent. You must possess communication, customer service, and multitasking skills. You must be computer literate. Some employers provide on-the-job training. Front desk attendants earn an average salary of $25,856 per annum. This is between $20,000 and $34,000.
There is more than meets the eye when it comes to being a Front Desk Attendant. For example, did you know that they make an average of $11.96 an hour? That's $24,878 a year!
Between 2018 and 2028, the career is expected to grow 0% and produce -7,300 job opportunities across the U.S.
There are certain skills that many Front Desk Attendants have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed Communication skills, Integrity and Interpersonal skills.
If you're interested in becoming a Front Desk Attendant, one of the first things to consider is how much education you need. We've determined that 54.4% of Front Desk Attendants have a bachelor's degree. In terms of higher education levels, we found that 2.3% of Front Desk Attendants have master's degrees. Even though most Front Desk Attendants have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a Front Desk Attendant. When we researched the most common majors for a Front Desk Attendant, we found that they most commonly earn Bachelor's Degree degrees or High School Diploma degrees. Other degrees that we often see on Front Desk Attendant resumes include Associate Degree degrees or Diploma degrees.
You may find that experience in other jobs will help you become a Front Desk Attendant. In fact, many Front Desk Attendant jobs require experience in a role such as Cashier. Meanwhile, many Front Desk Attendants also have previous career experience in roles such as Sales Associate or Internship.