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Become A Front Desk Attendant

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Working As A Front Desk Attendant

  • Performing for or Working Directly with the Public
  • Interacting With Computers
  • Making Decisions and Solving Problems
  • Getting Information
  • Communicating with Supervisors, Peers, or Subordinates

  • Deal with People

  • Unpleasant/Angry People

  • Repetitive

  • $21,040

    Average Salary

What Does A Front Desk Attendant Do At Project for Pride In Living

* Provide security monitoring of the building inside and out
* Provide corrective interactions around enforcement of House Rules and Lease terms
* Establish and maintain positive relationships with residents to include modeling of appropriate behavior around conflict resolution and social relationships among residents
* Monitor all guests entering and exiting the building, ensuring they sign-in/out with an ID, recording their destination, and keeping track of the length of visits/overnights
* Respond appropriately and/or provide assistance with emergency situations and crisis intervention including de-escalation and calling the appropriate authorities, if needed, contacting the appropriate staff or supervisor and interacting with police, fire, and medical personnel as needed
* Communicate issues and other pertinent details to property management staff in a timely fashion which may include updating the log book, completing incident reports, or direct communication via email or telephone

What Does A Front Desk Attendant Do At Firstservice Residential

* Demonstrates excellent customer service, communication and time management skills.
* Monitors Emergency Response System.
* Greets and directs Residents, guests and invitees.
* Monitors and controls Electronic Security Control Systems.
* Responds to emergency situations in a timely and efficient manner.
* Monitors and controls access to the building.
* Maintains daily log, records and forms.
* Resolves and follows-up on all complaints/issues.
* Maintains a safe and secure environment throughout the building/property(s).
* May be assigned other duties by the on-site property manager.
* Follows safety procedures and maintains a safe work environment.
* Other duties as required

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How To Become A Front Desk Attendant

Information clerks typically need a high school diploma and learn their skills on the job. Employers may prefer to hire candidates with some college education or an associate’s degree, depending on the occupation.

Education

Candidates typically need a high school diploma for most positions. However, employers may prefer to hire candidates with some college education or an associate’s degree. This is particularly true for eligibility interviewers, human resources assistants, and municipal clerks. Courses in social sciences, as well as word processing and spreadsheet applications, are particularly helpful.

Training

Most information clerks receive short-term on-the-job training, usually lasting a few weeks. Training typically covers clerical procedures and the use of computer applications. Those employed in government receive training that may last several months and include learning about various government programs and regulations.

Advancement

Some information clerks may advance to other administrative positions with more responsibilities, such as office supervisor or office manager. With completion of a bachelor’s degree, some human resources assistants may become human resources specialists.

Important Qualities

Communication skills. Information clerks must be able to explain policies and procedures clearly to customers and the public.

Integrity. Information clerks, particularly human resources assistants, have access to confidential information. They must be trusted to adhere to the applicable confidentiality and privacy rules governing the dissemination of this information.

Interpersonal skills. Information clerks who work with the public and customers must understand and communicate information effectively in order to establish positive relationships.

Organizational skills. Information clerks must be able to retrieve files and other important information quickly and efficiently.

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Front Desk Attendant jobs

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Front Desk Attendant Career Paths

Front Desk Attendant
Front Desk Agent Night Auditor Front Desk Supervisor
Assistant General Manager
5 Yearsyrs
Delivery Driver Service Technician Service Manager
Branch Manager
6 Yearsyrs
Home Health Aid Unit Secretary Office Manager
Business Office Manager
8 Yearsyrs
Pharmacist Technician Correction Officer General Manager
Center Manager
6 Yearsyrs
Pharmacist Technician Office Manager Property Manager
Communications Manager
6 Yearsyrs
Medical Assistant Front Desk Coordinator Front Office Manager
Director Of Front Office
6 Yearsyrs
Front Desk Supervisor Assistant General Manager Restaurant Manager
Food And Beverage Manager
5 Yearsyrs
Front Desk Agent Front Office Manager General Manager
Food Service Director
9 Yearsyrs
Personal Trainer Training Manager
General Manager
7 Yearsyrs
General Manager Service Director Director Of Food And Beverage
Hotel Manager
5 Yearsyrs
Security Guard Forklift Operator Warehouse Manager
Logistics Manager
7 Yearsyrs
Attendant Home Health Aid Unit Secretary
Office Manager
5 Yearsyrs
Delivery Driver Maintenance Technician Project Manager
Program Manager
8 Yearsyrs
Security Officer Maintenance Technician Field Service Technician
Project Manager
8 Yearsyrs
Personal Trainer General Manager Account Executive
Sales Manager
5 Yearsyrs
Security Officer Technician Service Technician
Service Manager
7 Yearsyrs
Security Guard Truck Driver Equipment Operator
Service Supervisor
6 Yearsyrs
Attendant Security Officer Operations Manager
Site Manager
7 Yearsyrs
Home Health Aid Technician Production Supervisor
Warehouse Manager
5 Yearsyrs
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Front Desk Attendant Demographics

Gender

  • Female

    66.5%

  • Male

    31.7%

  • Unknown

    1.8%

Ethnicity

  • White

    80.4%

  • Hispanic or Latino

    11.1%

  • Asian

    6.4%

  • Unknown

    1.5%

  • Black or African American

    0.6%
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Languages Spoken

  • Spanish

    59.2%

  • French

    10.5%

  • German

    6.4%

  • Russian

    4.5%

  • Italian

    3.4%

  • Hindi

    1.9%

  • Portuguese

    1.9%

  • Arabic

    1.9%

  • Chinese

    1.5%

  • Vietnamese

    1.1%

  • Greek

    1.1%

  • Polish

    1.1%

  • Mandarin

    0.7%

  • Korean

    0.7%

  • Bengali

    0.7%

  • Croatian

    0.7%

  • Cantonese

    0.7%

  • Tagalog

    0.7%

  • Japanese

    0.7%

  • Swedish

    0.4%
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Front Desk Attendant

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Front Desk Attendant Education

Front Desk Attendant

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Real Front Desk Attendant Salaries

Job Title Company Location Start Date Salary
Front Desk Attendant Nine Platt Corp Plattsburgh, NY Jul 09, 2012 $21,914
Front Desk Attendant 76 Mall Inn, Inc. Branson, MO Mar 10, 2016 $21,267
Front Desk Attendant 76 Mall Inn, Inc. Branson, MO Mar 09, 2015 $19,993
Front Desk Attendant 76 Mall Inn, Inc. MO Mar 06, 2014 $19,284

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Top Skills for A Front Desk Attendant

CustomerServiceSkillsFrontDeskOperationsFacilityPhoneCallsMembershipSalesLaundryCreditCardTransactionsNightAuditNewMembersDataEntryGuestCheck-InsTelephoneCallsSchedulingAppointmentsGymMembersRoomAvailabilityHotelGuestsCustomerComplaintsGuestComplaintsCommunicationSkillsHotelServices

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Top Front Desk Attendant Skills

  1. Customer Service Skills
  2. Front Desk Operations
  3. Facility
You can check out examples of real life uses of top skills on resumes here:
  • Maintained excellent interpersonal, communication and customer service skills.
  • Perform front desk operations which include customer service, cashier new member enrollment, cleaning weights and fitness machines.
  • Managed the front desk, handling check in, answering questions, and providing facility tours.
  • Job responsibilities included greeting visitors, checking proper identification, answering phone calls, and issuing equipment.
  • Promoted membership sales when necessary.

Top Front Desk Attendant Employers

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Front Desk Attendant Videos

The Hotel - A Day in the Life at the Front Desk

Chie Dela Cueva - Front Desk Attendant

Front Desk Agent - by ChooseTourism.ca

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