What is a Front Desk Attendant

Front desk attendants work in various industries where they attract and retain clients, guests, or patients. They perform clerical and general office duties that support a company's customer service. As the first point of contact, they answer all incoming calls and transfer them to the appropriate department. They welcome customers and direct them accordingly. Also, they perform data entry tasks relating to client registration, appointment scheduling or cancellations, order taking, charges, and the likes. Besides that, they monitor the lobby and front entrance security cameras. Similarly, they may verify identification before allowing clients into the building.

Employers seek applicants with at least a high school diploma or its equivalent. You must possess communication, customer service, and multitasking skills. You must be computer literate. Some employers provide on-the-job training. Front desk attendants earn an average salary of $25,856 per annum. This is between $20,000 and $34,000.

There is more than meets the eye when it comes to being a Front Desk Attendant. For example, did you know that they make an average of $11.96 an hour? That's $24,878 a year!

Between 2018 and 2028, the career is expected to grow 0% and produce -7,300 job opportunities across the U.S.

What Does a Front Desk Attendant Do

There are certain skills that many Front Desk Attendants have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed Communication skills, Integrity and Interpersonal skills.

Learn more about what a Front Desk Attendant does

How To Become a Front Desk Attendant

If you're interested in becoming a Front Desk Attendant, one of the first things to consider is how much education you need. We've determined that 54.4% of Front Desk Attendants have a bachelor's degree. In terms of higher education levels, we found that 2.3% of Front Desk Attendants have master's degrees. Even though most Front Desk Attendants have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a Front Desk Attendant. When we researched the most common majors for a Front Desk Attendant, we found that they most commonly earn Bachelor's Degree degrees or High School Diploma degrees. Other degrees that we often see on Front Desk Attendant resumes include Associate Degree degrees or Diploma degrees.

You may find that experience in other jobs will help you become a Front Desk Attendant. In fact, many Front Desk Attendant jobs require experience in a role such as Cashier. Meanwhile, many Front Desk Attendants also have previous career experience in roles such as Sales Associate or Internship.

What is the right job for my career path?

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And if you’re looking for a job, here are the five top employers hiring now:

  1. Hyatt Hotels Jobs (14)
  2. Extended Stay America Jobs (63)
  3. Best Western Jobs (102)
  4. Dave & Buster's Jobs (20)
  5. G6 Hospitality Jobs (27)
Average Salary
$24,878
Average Salary
Job Openings
120,313
Job Openings
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Front Desk Attendant Career Paths

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Average Salary for a Front Desk Attendant

Front Desk Attendants in America make an average salary of $24,878 per year or $12 per hour. The top 10 percent makes over $31,000 per year, while the bottom 10 percent under $19,000 per year.
Average Salary
$24,878
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12 Front Desk Attendant Resume Examples

Learn How To Write a Front Desk Attendant Resume

At Zippia, we went through countless Front Desk Attendant resumes and compiled some information about how to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Front Desk Attendant Resume Examples And Templates

And if you’re looking for a job, here are the five top employers hiring now:

  1. Hyatt Hotels Jobs (14)
  2. Extended Stay America Jobs (63)
  3. Best Western Jobs (102)
  4. Dave & Buster's Jobs (20)
  5. G6 Hospitality Jobs (27)

Choose From 10+ Customizable Front Desk Attendant Resume templates

Zippia allows you to choose from different easy-to-use Front Desk Attendant templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Front Desk Attendant resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Front Desk Attendant Demographics

Front Desk Attendant Gender Statistics

female

64.9 %

male

35.1 %

Front Desk Attendant Ethnicity Statistics

White

59.4 %

Hispanic or Latino

16.9 %

Black or African American

11.6 %

Front Desk Attendant Foreign Languages Spoken Statistics

Spanish

62.0 %

French

10.2 %

German

5.2 %
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Front Desk Attendant Education

Front Desk Attendant Majors

17.6 %

Front Desk Attendant Degrees

Bachelors

54.4 %

High School Diploma

20.2 %

Associate

16.9 %
Job Openings

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Online Courses For Front Desk Attendant That You May Like

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Top Skills For a Front Desk Attendant

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 18.8% of Front Desk Attendants listed Guest Service on their resume, but soft skills such as Communication skills and Integrity are important as well.

Best States For a Front Desk Attendant

Some places are better than others when it comes to starting a career as a Front Desk Attendant. The best states for people in this position are California, Oregon, Colorado, and New York. Front Desk Attendants make the most in California with an average salary of $33,100. Whereas in Oregon and Colorado, they would average $31,321 and $31,025, respectively. While Front Desk Attendants would only make an average of $29,698 in New York, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Colorado

Total Front Desk Attendant Jobs:
1,001
Highest 10% Earn:
$39,000
Location Quotient:
1.14
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Arizona

Total Front Desk Attendant Jobs:
1,188
Highest 10% Earn:
$34,000
Location Quotient:
1.38
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Nevada

Total Front Desk Attendant Jobs:
377
Highest 10% Earn:
$33,000
Location Quotient:
1.22
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
Full List Of Best States For Front Desk Attendants

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Top Front Desk Attendant Employers

Most Common Employers For Front Desk Attendant

RankCompanyZippia ScoreAverage Front Desk Attendant SalaryAverage Salary
1$27,851
2$27,473
3$27,406
4$27,298
5$27,277
6$27,246

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