Front desk attendant resume examples from 2025
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How to write a front desk attendant resume
Craft a resume summary statement
A resume summary is your opening statement that highlights your strongest skills and top accomplishments. It is your chance to quickly let recruiters know who you are professionally - and why they should hire you for the front desk attendant role.
Step 1: Start with your current job title, or the one you aspire to. Are you a passionate manager? A skilled analyst? It's a good starting point.
Step 2: Next put your years of experience in front desk attendant-related roles.
Step 3: Now is the time to put your biggest accomplishment or something you are professionally proud of.
Step 4: Read over what you have written. It should be 2-4 sentences. Your goal is to summarize your experience, not recite your resume.
These four steps should give you a strong elevator pitch and land you some front desk attendant interviews.Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.
List the right project manager skills
Your Skills section is a place to list all relevant skills and abilities. Here is how to make the most of your skills section and make sure you have the right keywords:
- You often need to include the exact keywords from the job description in your resume. Look at the job listing and consider which of the listed skills you have experience with, along with related skills.
- Include as many relevant hard skills and soft skills as possible from the listing.
- Use the most up to date and accurate terms. Don't forget to be specific.
Here are example skills to include in your “Area of Expertise” on a front desk attendant resume:
- Reservations
- Customer Service
- Cleanliness
- Phone Calls
- Work Ethic
- Guest Satisfaction
- Cash Handling
- Facility Tours
- Guest Complaints
- Room Rates
- CPR
- Guest Inquiries
- Cash Drawers
- Membership Sales
- Telephone Calls
- Night Audit
- Scheduling Appointments
- Computer System
- Guest Rooms
- Greeting Guests
- POS
- Administrative Tasks
- Room Availability
- Direct Calls
- Hotel Guests
- Hotel Services
- Room Charges
- Guest Accounts
- Excellent Guest
- Customer Complaints
Zippia’s AI can customize your resume for you.
How to structure your work experience
Next you should include your work experience. Structure your work experience section by listing your most recent experience first, followed by earlier roles in reverse chronological order.
Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
Include only recent, relevant jobs. Avoid including work experience over 20 years to avoid ageism.
Beneath each job, you should have bullet points to emphasize why you're the perfect fit for the front desk attendant.
How to write front desk attendant experience bullet points
Your resume is your chance to show your biggest accomplishments. Don't just list your job responsibilities, instead take the opportunity to show why you're really good at what you do. Here is how you do that:
- Start with strong action verbs like managed, spearheaded, created, etc. Your goal is to show what you did and verbs will help demonstrate your contributions.
- Use numbers to quantify your achievements. Did you save time with a new report? Increase revenue? How large was the team you managed?
- Keep it concise. You're highlighting your achievements. Consider if all details you are sharing are relevant, or can be written more efficiently.
Here are examples from great front desk attendant resumes:
Work history example #1
Lifeguard/Swim Instructor
Warehouse Specialists
- Enforced water safety and operated lifeguard activities throughout multiple areas of camp.
- Worked along side fellow counselors to facilitate safety in camp activities.
- Headed function and wellness of unit with three counselors and 30 campers.
- Performed rescues and first-aid according to demands of adverse situations.
- Certified CPR technician and Certified Lifeguard.
Work history example #2
Student Ambassador
Wayne State University Physician Group
- Provided awareness to alumni about the evolution on the university since their attendance and promoted charity.
- Developed marketing plan to encourage alumni to re-invest into the university.
- Reviewed student professional pharmacy program applications for appropriate contents, maintained college database of student applicantsj, provided students with curriculum requirements
- Prepared and stocked solutions, reagents, and student samples for use in the undergraduate chemistry teaching laboratories.
- Provided individual and group tutelage for incoming freshmen enrolled in online Developmental Mathematics courses.
Work history example #3
Swim Instructor
YMCA
- Performed rescues and first-aid according to demands of adverse situations.
- Certified lifeguard, developed curriculum and taught all ages swim classes, maintained safety and cleanliness of facilities.
- Certified Life Guard, Swim Instructor, Coach Basic Life Support, CPR.
- Developed positive relationships with parents and students CPR certified
- Acquired First-Aid certificate and regular lifeguard training such as performing CPR and using AED.
Work history example #4
Front Desk Attendant
Red Robin
- Provided Marriott guests with exceptional customer service.
- Installed upgraded Front Office and Business Center computers and maintained daily upkeep, including PMS Hardware upgrade and migration.
- Responded to and effectively resolved complex or escalated complaints, field communication and provided world class support.
- Facilitated inter-departmental communication to effectively provide customer support.
- Assisted members with transactions Resolved EFT issues with members Encouraged members with communications on fitness and other healthy lifestyle activities
Zippia’s AI can customize your resume for you.
Add an education section to your resume
Here is the best way to format your education section:
- Display your highest degree first.
- If you graduated over 5 years ago, put this section at the bottom of your resume. If you lack relevant work experience, the education section should go to the top.
- If you have a bachelor's or master's degree, do not list your high school education.
- If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries for resumes:
High School Diploma
2014 - 2014
High School Diploma
2014 - 2014
Highlight your front desk attendant certifications on your resume
If you have any additional certifications or education-like achievements, add them to the education section.
Start simple. Include the full name of the certification. It's also good to mention the organization that issued the certification. Next, specify when you obtained the certification.
If you have any of these certifications, be sure to include them on your front desk attendant resume:
- Certified Personal Trainer
- OSHA Safety Certificate