12 Front Desk Attendant Resume Examples

Five Key Resume Tips For Writing A Front Desk Attendant Resume:

1.
Relevant Experience
Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.
2.
The Right Skills
This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Customer Service, be sure to list it in your resume’s skills section.
3.
Quantifiable Achievements
Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..
4.
ATS-Friendly
An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.
5.
Impeccable Formatting
Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.
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Choose From 10+ Customizable Front Desk Attendant Resume templates

Zippia allows you to choose from different easy-to-use Front Desk Attendant templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Front Desk Attendant resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

 
Richard Hunt
Front Desk Attendant
Contact Information
Toledo, OH
(530) 555-7625
rhunt@example.com
Skills
  • Front Office
  • Positive Attitude
  • Communication
  • Company Policies
  • CPR
  • Solid Knowledge
  • Daily Activities
  • Meal Service
  • Genuine Hospitality
  • Customer Service
 
 
Employment History
Front Desk Attendant2020 - Present
LA Fitness
Toledo, OH
  • Job is commission-based job that includes clearing up member's accounts and getting new members to the gym.
  • Promoted health, nutrition, safety, and personal training techniques to clients and members at large.
  • Fielded an average of 20 customer service calls per day.
Front Attendant2018 - 2020
Frisch's Big Boy
Toledo, OH
  • Explained special customer orders to kitchen staff.
  • Take customer orders Serve customers at front counter and or drive-thru.
  • cashier, customer service, food and dessert prep, cleaning, stocking and stock rotation.
  • Provide excellent customer service and in turn achieve maximum sales.
Server Assistant2014 - 2018
IHOP
Houston, TX
  • Monitor the entire restaurant for customer service improvement.
  • Explain various menu items from their ingredients and preparations.
  • Provide detailed information of menu items, suggest daily specials, and serve drinks in addition to taking orders.
  • Provide food and beverage service to patrons Conducted cash and credit transactions Assisted management when necessary
  • Maintained complete knowledge of menu items, bar items, and daily specials.
Education
High School Diploma of null2014 - 2014
 
 
Jordan Cruz
Front Desk Attendant
Contact Info
Indianapolis, IN
(310) 555-3997
jcruz@example.com
Skills
Communication
Customer Questions
Computer System
Positive Attitude
Hotel Services
Staff Members
Patience
Companionship
Phone Calls
Vacant Rooms
Employment History
Front Desk Attendant2016 - Present
BAYMONTIndianapolis, IN
  • Focused on cash-handling policies and procedures and the accuracy, completeness and legibility of reservations and guest service records.
  • General Manager Hardik Patel, Front Office Manager Karla Doran.
  • Communicate with front desk staff proper check-in/out procedures and guest service etiquette.
  • Provided outstanding guest service during their stay, and settled the guest's account upon completion of their stay.
  • Provide exceptional guest services to ticket holders.
Front Desk Staff2015 - 2016
Massage EnvySan Diego, CA
  • Performed several customer related activities including appointment scheduling, customer service, and customer check-in/out.
  • Assist in addressing all guest service needs and resolve any service-related problems or issues.
  • Customize a guest's massage experience through communication.
  • Reached and exceeded membership-sales goals.
  • Resolved insurance claim issues with numerous insurance companies by making weekly follow up calls to ensure timely payments.
Attending, Ambulatory Care2014 - 2015
Educare Community Living Corp TexasLas Vegas, NV
  • Assist nurses or physicians in the operation of medical equipment or provision of patient care.
  • Direct patient care and training for patients who were residents of EduCare facilities
Education
High School Diploma of null2014 - 2014
 
 
Sara Williams
Front Desk Attendant
Bethlehem, PA
(540) 555-6791
swilliams@example.com
Experience
Front Desk Attendant2020 - Present
Best Western InternationalBethlehem, PA
  • Crossed trained in all areas: Housekeeping Guest Services Representative Night Audit
  • Establish effective communication with hotel guest in a lively and friendly manner 1.
  • Used incentives and bonuses to encourage employee excellence in guest services and maintaining high occupancy rates.
  • Assist hotel guests, customer service, maintain a clean and accepted work area, data entry, file.
Front Desk Clerk2019 - 2020
LA FitnessPhiladelphia, PA
  • Fielded an average of 20 customer service calls per day.
  • Typed correspondence, written communication memos and reports.
  • Provided check-in/check-out, and concierge guest services and managerial details including room control paperwork.
Public Relations Internship2018 - 2019
Hill+Knowlton StrategiesNew York, NY
  • Drafted press releases for various clients.
  • Coordinated various social media accounts such as Twitter and Facebook.
  • Maintained open communication with the Volunteer coordinator and provided assistance on an as need basis.
  • Garner excellent experience writing copy, social media posts, blog posts, press releases, media pitches, etc.
Skills
Company WebsitePowerpointHootsuiteAlumniGuest ServiceRoom KeyAccount PostingsRegistration CardsData EntryNight Audit
Education
Bachelor's Degree In Journalism2015 - 2018
Temple UniversityPhiladelphia, PA
 
 
Beverly James
Front Desk Attendant
Employment History
Front Desk Attendant2019 - Present
Holiday Inn ExpressOrlando, FL
  • Greeted and welcomed all hotel guests with a smile and performed night audit for two years.
  • Handled all guest complaints Responsible for day-to-day hotel operations Thorough knowledge of Opera Property Management System
  • Assisted in the resolution of any guest related issues and concerns; provided quality guest service in an efficient manner.
  • Run close day on computer system and run back up.
Desk Clerk2017 - 2019
PublixFort Lauderdale, FL
  • Bag, Take out purchases, consult on items, stock shelves, etc.
  • Observe all store rules and company policies.
  • Greet customers, answer questions, give directions and assist them with locating their selections.
  • Performed multiple administrative tasks efficiently in a medical setting.
Valet Attendant2016 - 2017
AmeriParkFort Lauderdale, FL
  • Provide support as required to assure exclusive guest service.
  • Return customer vehicles upon request in a timely fashion.
  • Provided accurate and timely documentation of vehicle checks, vehicle damage, and other conditions prior to service.
Education
High School Diploma In null2016 - 2016
 
 
Contact Information
Orlando, FL
(260) 555-6504
bjames@example.com
Skills
CPR
Incident Reports
VIP
Communication
Customer Service
Front Office
Patient Care
Front Desk Area
Guest Check-Ins
Emergency
 
 
Jennifer Watkins
Front Desk Attendant
New York, NY
(340) 555-4041
jwatkins@example.com
Skills
Safety ProceduresTable SettingsDepartment Telephone CallsCustomer ComplaintsGuest Check-InsCheck PeopleLarge AmountsEmergencyBeverage OrdersPhone Calls
 
 
Employment History
Front Desk Attendant2019 - Present
Project RenewalNew York, NY
  • Greeted guests, checked in/out, and professionally resolved guest complaints - Trained new hires and maintained documentation regarding guest services
  • Perform guest Check- In and Check-out procedures.
  • Coordinate the daily activity of the front desk--reservations and guest service.
Front Desk Attendant2016 - 2019
Project RenewalNew York, NY
  • Recognized for being a Top Up-Seller, resulting in increased monthly revenues for Hyatt.
  • Answer phones, respond to faxes, facility reservations, customer service, sales of merchandise and memberships.
  • Sell personal training packages to members.
  • Viewed and maintained a communication logbook that allows the hotel's workers to effectively communicate with each other.
Server And Certified Trainer2013 - 2016
Darden RestaurantsNew York, NY
  • Trained new and existing employees on the restaurant computer system.
  • Generated top sales by upselling different menu items.
  • Provided proficient consistency in everyday financial transactions.
  • Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
Education
High School Diploma of null2013 - 2013
 
 
Richard Hunt
Front Desk Attendant
Contact Information
Toledo, OH
(530) 555-7625
rhunt@example.com
Skills
  • Front Office
  • Positive Attitude
  • Communication
  • Company Policies
  • CPR
  • Solid Knowledge
  • Daily Activities
  • Meal Service
  • Genuine Hospitality
  • Customer Service
 
 
Employment History
Front Desk Attendant2020 - Present
LA Fitness
Toledo, OH
  • Job is commission-based job that includes clearing up member's accounts and getting new members to the gym.
  • Promoted health, nutrition, safety, and personal training techniques to clients and members at large.
  • Fielded an average of 20 customer service calls per day.
Front Attendant2018 - 2020
Frisch's Big Boy
Toledo, OH
  • Explained special customer orders to kitchen staff.
  • Take customer orders Serve customers at front counter and or drive-thru.
  • cashier, customer service, food and dessert prep, cleaning, stocking and stock rotation.
  • Provide excellent customer service and in turn achieve maximum sales.
Server Assistant2014 - 2018
IHOP
Houston, TX
  • Monitor the entire restaurant for customer service improvement.
  • Explain various menu items from their ingredients and preparations.
  • Provide detailed information of menu items, suggest daily specials, and serve drinks in addition to taking orders.
  • Provide food and beverage service to patrons Conducted cash and credit transactions Assisted management when necessary
  • Maintained complete knowledge of menu items, bar items, and daily specials.
Education
High School Diploma of null2014 - 2014
 
 
Jordan Cruz
Front Desk Attendant
Contact Info
Indianapolis, IN
(310) 555-3997
jcruz@example.com
Skills
Communication
Customer Questions
Computer System
Positive Attitude
Hotel Services
Staff Members
Patience
Companionship
Phone Calls
Vacant Rooms
Employment History
Front Desk Attendant2016 - Present
BAYMONTIndianapolis, IN
  • Focused on cash-handling policies and procedures and the accuracy, completeness and legibility of reservations and guest service records.
  • General Manager Hardik Patel, Front Office Manager Karla Doran.
  • Communicate with front desk staff proper check-in/out procedures and guest service etiquette.
  • Provided outstanding guest service during their stay, and settled the guest's account upon completion of their stay.
  • Provide exceptional guest services to ticket holders.
Front Desk Staff2015 - 2016
Massage EnvySan Diego, CA
  • Performed several customer related activities including appointment scheduling, customer service, and customer check-in/out.
  • Assist in addressing all guest service needs and resolve any service-related problems or issues.
  • Customize a guest's massage experience through communication.
  • Reached and exceeded membership-sales goals.
  • Resolved insurance claim issues with numerous insurance companies by making weekly follow up calls to ensure timely payments.
Attending, Ambulatory Care2014 - 2015
Educare Community Living Corp TexasLas Vegas, NV
  • Assist nurses or physicians in the operation of medical equipment or provision of patient care.
  • Direct patient care and training for patients who were residents of EduCare facilities
Education
High School Diploma of null2014 - 2014
 

What Should Be Included In A Front Desk Attendant Resume

1

1. Add Contact Information To Your Front Desk Attendant Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Front Desk Attendant Resume Contact Information Example #1
JANE MOORE
Montgomery, AL 36043| 333-111-2222 | jane.moore@email.com

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2

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Majors
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Front Desk Attendant Resume Relevant Education Example #1
High School Diploma 2014 - 2016
Front Desk Attendant Resume Relevant Education Example #2
High School Diploma 2014 - 2016
3

3. Next, Create A Front Desk Attendant Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Top Skills for a Front Desk Attendant
Source: Zippia.com
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume
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4

4. List Your Front Desk Attendant Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.


Work History Example # 1
Lifeguard/Swim Instructor
Warehouse Specialists
  • Enforced water safety and operated lifeguard activities throughout multiple areas of camp.
  • Worked along side fellow counselors to facilitate safety in camp activities.
  • Headed function and wellness of unit with three counselors and 30 campers.
  • Performed rescues and first-aid according to demands of adverse situations.
  • Certified CPR technician and Certified Lifeguard.

Work History Example # 2
Student Ambassador
Wayne State University Physician Group
  • Provided awareness to alumni about the evolution on the university since their attendance and promoted charity.
  • Developed marketing plan to encourage alumni to re-invest into the university.
  • Reviewed student professional pharmacy program applications for appropriate contents, maintained college database of student applicantsj, provided students with curriculum requirements
  • Prepared and stocked solutions, reagents, and student samples for use in the undergraduate chemistry teaching laboratories.
  • Provided individual and group tutelage for incoming freshmen enrolled in online Developmental Mathematics courses.

Work History Example # 3
Swim Instructor
YMCA
  • Performed rescues and first-aid according to demands of adverse situations.
  • Certified lifeguard, developed curriculum and taught all ages swim classes, maintained safety and cleanliness of facilities.
  • Certified Life Guard, Swim Instructor, Coach Basic Life Support, CPR.
  • Developed positive relationships with parents and students CPR certified
  • Acquired First-Aid certificate and regular lifeguard training such as performing CPR and using AED.

Work History Example # 4
Front Desk Attendant
Red Robin
  • Provided Marriott guests with exceptional customer service.
  • Installed upgraded Front Office and Business Center computers and maintained daily upkeep, including PMS Hardware upgrade and migration.
  • Responded to and effectively resolved complex or escalated complaints, field communication and provided world class support.
  • Facilitated inter-departmental communication to effectively provide customer support.
  • Assisted members with transactions Resolved EFT issues with members Encouraged members with communications on fitness and other healthy lifestyle activities

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5

5. Highlight Your Front Desk Attendant Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your front desk attendant resume:

  1. Certified Personal Trainer
  2. OSHA Safety Certificate

6

6. Finally, Add A Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

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Updated October 6, 2021