POSTAL MAIL PROCESSOR
NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security.
The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card).
Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail.
The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description.
Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination.
The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
$24.6-39.3 hourly 2d ago
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Postal Mail Processor ($24/hr - $39/hr)
Postal Jobs Source
Front desk clerk job in Anchorage, AK
POSTAL MAIL PROCESSOR
NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security.
The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card).
Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail.
The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description.
Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination.
The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
$24.6-39.3 hourly 2d ago
Postal Mail Processor - $72,400 average pay
Postal Source
Front desk clerk job in Anchorage, AK
POSTAL MAIL PROCESSOR
NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security.
The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card).
Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail.
The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description.
Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination.
The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
$24.6-39.3 hourly 2d ago
Mail Processor - No Experience Required
Postal Hiring Hub
Front desk clerk job in Anchorage, AK
USPS is accepting applications for PSE Mail Processing Clerks nationwide. This role is vital to ensuring the timely and accurate processing of mail. USPS provides comprehensive training to help you succeed, even if you have no prior experience.
Position Details
Openings : Nationwide
Starting Pay : $23.47 - $38.62 per hour
Annual Compensation : Up to $72,400 with full benefits
Perks and Benefits
Paid Time Off : Includes vacation and sick days
Health Coverage : Comprehensive health insurance
Retirement Savings : Access to USPS retirement plans
Career Growth : Advancement opportunities based on performance
Key Responsibilities
Sorting and Processing Mail : Ensure mail is processed and routed accurately
Customer Assistance : Provide support for mailing inquiries and services
Clerical Duties : Maintain accurate records and process mail forms
System Management : Use USPS tools to streamline operations
Disclaimer
This is not a job offer from the United States Postal Service (USPS). This post promotes a third-party resource that helps applicants prepare for USPS job applications. USPS does not charge to apply. This role requires applicants to pass an assessment and successfully complete the multi-step hiring process.
How Our Program Helps
Our program equips you with the tools to secure this position, even if you lack prior experience. For a one-time access fee of , you will gain access to tools, resources, and unlimited practice assessments.
An exclusive, step-by-step guide to the USPS hiring process
Simulated practice exams with detailed answer explanations
A webinar covering interview tips to help you succeed
A job finder tool to locate USPS roles within AK or within a 25-mile radius
Personalized support via email and chat
Apply for USPS Jobs in AK with Confidence
Do not wait to begin your USPS career as a PSE Mail Processing Clerk. Our program helps you prepare with practice tests, application guidance, and interview tips. Get ready and apply for USPS jobs in AK today.
$23.5-38.6 hourly 2d ago
Dimond Optometry Clinic Front Desk / Receptionist
Elevate Eyecare
Front desk clerk job in Anchorage, AK
Job DescriptionSalary: $18- $22
We are seeking a friendly and organized Optometry Clinic Receptionist to join our team and be the welcoming face of our clinic. As the first point of contact for our patients, you will play a crucial role in creating a positive and efficient experience. Teamwork is at the heart of our clinic's success, and we are looking for a receptionist who can contribute to our collaborative and patient-focused environment.
Responsibilities:
Patient Scheduling, Registration and Service:
Greet patients, by phone and in person, warmly and create a welcoming atmosphere in the clinic.
Provide exceptional customer service by answering inquiries, scheduling and reminding of patient appointments, and addressing patient concerns with empathy and professionalism.
Coordinate and manage the appointment schedule for optometrists and other clinic staff.
Collect and verify insurance coverage ensuring the collection and storage of all proper patient billing information.
Collect and verify patient information, insurance details, and medical history along with providing the necessary education on the necessary forms and documents needed for their visit.
Provide basic information to patients about clinic procedures, policies and services
Ensure accurate and complete entry of patient data into the clinic's electronic records system.
Maintain a high level of professionalism and confidentiality in handling patient information.
Assist in patient product ordering and dispensing as needed
Uphold the clinic's standards of customer service and ethical conduct.
Administrative / Clinic Support:
Assist with administrative tasks and operational support, including but not limited to, filing, emailing, order placement, payment and data entry.
Collaborate with all staff members to maintain an organized and efficient clinic environment.
Work closely with optometrists, opticians, optometric technicians, and other clinic staff to ensure seamless patient care.
Communicate effectively to relay important information and contribute to a positive team atmosphere.
Qualifications:
High school diploma or equivalent
Strong customer service skills focused on communication, listening and supporting a team based environment
Strong organizational abilities and attention to detail.
Proficiency in using office equipment and computer systems.
Willingness to embrace new technology and change
Elevate Eyecare is a growing network of optometry practices with team members who are passionate about delivering the best outcomes for patients.
Our vision is to be the best place to work and to deliver the ultimate patient experience to an ever-increasing number of people.
This is achieved through our four core values: patient first, growth-oriented, respect, and fun.
Experience local eyecare... elevated.
$18-22 hourly 23d ago
Wildbirch Hotel - Front Desk
The Wild Birch Hotel
Front desk clerk job in Anchorage, AK
At The Wildbirch Hotel, our FrontDesk Agents serve as the welcoming face of our unique boutique property. They are responsible for greeting guests, facilitating check-ins, and ensuring each guest enjoys an exceptional stay in Anchorage. The role requires handling reservations, guest inquiries, and managing check-outs in an efficient, warm, and professional manner.
Key Responsibilities:
Greet and check in guests while ensuring all guest information is accurate in the system.
Assist guests in making and modifying reservations, including walk-ins and same-day bookings.
Share in-depth knowledge of the hotel, its amenities, room layouts, and the surrounding Anchorage area, including notable events and activities.
Process guest payments, manage check-outs, and settle any outstanding accounts.
Handle guest inquiries, complaints, and requests, aiming to resolve any issues promptly to ensure guest satisfaction.
Maintain the FrontDesk area as a hub of guest interaction, keeping it organized and supplied.
Work with other departments to coordinate guest needs, including room availability, housekeeping requests, and special accommodations.
Communicate daily with the Front Office Manager to review guest services, priorities, and any additional tasks or special projects.
Engage guests with personalized recommendations, including dining options at the hotel s onsite restaurant, brewery, and caf .
Contribute to the warm, inviting atmosphere by managing the lobby s communal space, which features a fireplace, and local art.
Requirements:
Previous hotel or customer service experience is required.
Strong knowledge of hotel management systems (experience with Room Master and OPERA cloud is a plus).
Excellent communication skills, including the ability to read and respond in English (additional languages are a plus).
Ability to remain calm under pressure and multitask in a fast-paced environment.
Enthusiastic, service-oriented, and with a passion for hospitality and Alaska s vibrant culture.
Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and familiarity with web-based tools.
Strong problem-solving skills and the ability to work independently or as part of a team.
Physical & Availability Requirements:
This role requires standing for long periods and occasional lifting of light materials.
The hotel operates 24/7, and availability for shifts on weekends, holidays, and nights is expected.
Why Work at The Wildbirch Hotel?
As Anchorage s first boutique hotel, The Wildbirch Hotel offers a dynamic, local-first environment where team members are encouraged to share their passion for Alaska. Be part of the first team welcoming guests to the hotel and helping to shape the guest experience in a setting that celebrates the adventure, charm, and rugged beauty of the state.
$38k-45k yearly est. 60d+ ago
Hotel Front Desk Agent
Innventures Hotel Mgmt Co 3.4
Front desk clerk job in Anchorage, AK
Our Story :
If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states.
We only have 3 rules at InnVentures. (We can teach you the rest!)
Rule #1 - Do everything you can for the customer!
Rule #2 - Bring a good attitude to work with you every day and take pride in your work!
Rule #3 - Have FUN!
WHY WORK AT ONE OF OUR HOTELS?
Fun, team-oriented environment
Full-time and part-time positions available to meet your needs
Great opportunities for growth
Community Involvement
Discounted hotel stays
Recognition and awards
Paid time off
BENEFITS:
We offer eligible employees a number of benefits to enhance their health and well-being:
Group insurance, including medical, dental, vision and company-paid life insurance
Paid time off including up to 40 hours vacation days, sick/ wellness leave and 7 holidays
Company-matched 401(k) plan
Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!
Get paid daily with our Daily Pay Program!
JOB OVERVIEW - FRONTDESK AGENT
Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a FrontDesk Agent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions and gain loyal guests by handling all questions, requests and complaints promptly and courteously.
A TYPICAL DAY:
Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience.
Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met.
Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest's stay.
Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations.
Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts.
Support the goals of the hotel through teamwork and collaboration with all departments.
REQUIREMENTS:
Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays.
POTENTIAL CAREER PATH:
Front Office Supervisor or Sales Coordinator - Front Office Manager or Administrative Assistant
InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.
$29k-33k yearly est. Auto-Apply 60d+ ago
Hotel Front Desk Attendant
La Quinta Inn & Suites Anchorage
Front desk clerk job in Anchorage, AK
Job DescriptionWe're looking for a positive and professional hotel frontdesk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Compensation:
$16.50 - $17 hourly
Responsibilities:
Handle customer complaints as necessary
Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests' needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
Bookkeeping: keep accurate records of all hotel guest account information
Work with the housekeeping staff to ensure rooms are ready for new guests
Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
Qualifications:
Must have graduated high school, received a GED or equivalent
Well-versed in taking telephone calls and handling stressful situations
1 year of experience in the hospitality industry as a hotel frontdesk agent, hotel receptionist, or guest service specialist preferred
Working knowledge of Microsoft Office and reservation management systems
Displays impeccable interpersonal, time management, organizational skills, and customer service skills
About Company
We are one branch of our great Hospitality Associates! We represent a strong, personable, and understanding group of people who ensure that we take care of our own. Here at the LaQuinta Inn & Suites, we like to build from within, we like to grow together.
$16.5-17 hourly 18d ago
Front Desk
Huntremotely
Front desk clerk job in Anchorage, AK
What you will be doing
Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
Promptly, accurately and efficiently know how and where to post all charges.
Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
Review any reservations with special requests and work to block rooms accordingly.
Have knowledge of hotel rates, discounts and how to handle each.
Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.
$25k-29k yearly est. 17h ago
Front Desk
Girdwood Health Clinic, Inc.
Front desk clerk job in Anchorage, AK
We are looking for a friendly, organized, and customer-focused individual to join our team. We're looking for a friendly, organized, and customer-focused individual at GHC! As our FrontDesk associate, you'll greet patients and guests, assist with inquiries, and help keep things running smoothly to support patient care. If you love working with people and thrive in a fast-paced environment, we'd love to hear from you! Apply today!
Do you love helping people feel welcome, supported, and taken care of? Are you looking for a job where you can learn new skills, grow, and be part of a team that truly makes a difference? We'd love to meet you!
About the role:
Our FrontDesk associates are often the first friendly face our patients see. You don't need prior clinic experience, we provide on-the-job training and opportunities to earn certifications along the way.
In this role, you'll:
* Greet patients and help them feel comfortable
* Answer phones and schedule appointments
* Help patients check in and update information
* Work closely with our clinical and administrative teams
If you enjoy working with people, staying organized, and being part of a mission-driven team, this could be a great fit. At Turnagain Community Health, you're not just "filling a position" - you're joining a supportive team that cares about you and our community.
We offer:
* On-the-job training (no previous medical experience required)
* Opportunities to grow and build new skills
* Supportive teammates and welcoming work environment
* Flexible options - full-time and part-time considered
Plus a great benefits package for eligible employees, including:
* Paid holidays
* Paid time off
* 401(k) with employer match
* Access to medical and dental insurance
You might be a great fit if you:
* Enjoy helping people
* Are friendly and patient
* Like learning new things
* Can stay organized in a busy environment
* Are comfortable using a computer (we'll teach you the rest!)
Ready to apply?
We'd love to hear from you - even if you're new to this kind of work. Submit your resume to ************** and tell us a little about why you're interested. We're excited to meet you!
tel:**************">**************
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$30k-36k yearly est. Easy Apply 60d+ ago
Front Desk Agent - Courtyard Anchorage Airport
Courtyard Anchorage Airport
Front desk clerk job in Anchorage, AK
FrontDesk Agent
Full-time and Part-time positions available
Greets and registers guests, providing prompt and courteous service. Checks guests out of the hotel. Resolves guest challenges throughout their stay in our hotel. Upgrades guests, as required. Promotes hotel services, amenities and upsells products to the guests.
The Benefits of Being Part of OUR Family:
* Medical, Dental and Vision coverage
* Life Insurance
* Paid personal time off
* Leadership and Management Training Programs
* 401K Retirement Plan
* A PATH for your future!
* Discounted room rates
* A FUN PLACE TO WORK
* Access to voluntary benefits, including discount in pet insurance, cell phones, Travel & Entertainment and Health & Wellness programs.
ESSENTIAL FUNCTIONS
Completes the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Makes appropriate selection of rooms based on guest needs. Codes electronic keys. Non-verbally confirm the room number and rate. Promotes and administers Hotel Marketing programs, for arriving guests. Ensures guest knows location of room. Provides welcome packet containing room keys, tokens of our appreciation, gifts, etc. to guest.
Ensure rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel. Assists guest with check out payments or charges. Accepts and records vouchers, credit, traveler's checks, and other forms of payment.
Greets customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such on outlet hours, special VIP programs, events, etc.
Receives special requests from guests and responds appropriately or forwards requests to appropriate associates for decisions and actions.
Receives special requests from guests and responds appropriately or forwards requests to appropriate associates for decisions and actions.
Promptly answers the telephone and email inquiries. Inputs messages into the computer and advises other associates of special guest needs. Retrieves messages and communicates the content to the guest. Retrieves mail, packages and facsimiles or other special items for customers as requested.
Empathize and listen to guest issues, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion.
SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
Attempts to communicate with guest in guest's native language, if applicable.
Remains calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues.
Van Driver associates when needed.
Provides safety deposit boxes for guest by escorting them to the vault pulling the box from the vault and carrying it to the guest.
Operate various office machines.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
Ability to read, listen and communicate effectively in English, both verbally and in writing.
Ability to access and accurately input information using a moderately complex computer system.
Standing, bending, and stooping may be required.
NOTICE:
The home office supports the hospitality business which functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business, and a hospitable service atmosphere must be projected at all times. Upon employment, all associates are required to fully comply with JL Hospitality Management rules and regulations for the safe and efficient operation of facilities. Associates who violate the rules and regulations will be subjected to disciplinary action, up to and including termination of employment.
JL Hospitality Management, LLC is an equal opportunity employer. JL Hospitality Management, LLC does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.
$29k-32k yearly est. 14d ago
Front Desk Agent - Aloft Anchorage
Aloft Anchorage
Front desk clerk job in Anchorage, AK
FrontDesk Agent
Greets and registers guests, providing prompt and courteous service. Checks guests out of the hotel. Resolves guest challenges throughout their stay in our hotel. Upgrades guests, as required. Promotes hotel services, amenities and upsells products to the guests.
The Benefits of Being Part of OUR Family:
* Medical, Dental and Vision coverage
* Life Insurance
* Paid personal time off
* Leadership and Management Training Programs
* 401K Retirement Plan
* A PATH for your future!
* Discounted room rates
* A FUN PLACE TO WORK
* Access to voluntary benefits, including discount in pet insurance, cell phones, Travel & Entertainment and Health & Wellness programs.
ESSENTIAL FUNCTIONS
Completes the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Makes appropriate selection of rooms based on guest needs. Codes electronic keys. Non-verbally confirm the room number and rate. Promotes and administers Hotel Marketing programs, for arriving guests. Ensures guest knows location of room. Provides welcome packet containing room keys, tokens of our appreciation, gifts, etc. to guest.
Ensure rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel. Assists guest with check out payments or charges. Accepts and records vouchers, credit, traveler's checks, and other forms of payment.
Greets customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such on outlet hours, special VIP programs, events, etc.
Receives special requests from guests and responds appropriately or forwards requests to appropriate associates for decisions and actions.
Receives special requests from guests and responds appropriately or forwards requests to appropriate associates for decisions and actions.
Promptly answers the telephone and email inquiries. Inputs messages into the computer and advises other associates of special guest needs. Retrieves messages and communicates the content to the guest. Retrieves mail, packages and facsimiles or other special items for customers as requested.
Empathize and listen to guest issues, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion.
SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
Attempts to communicate with guest in guest's native language, if applicable.
Remains calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues.
Van Driver associates when needed.
Provides safety deposit boxes for guest by escorting them to the vault pulling the box from the vault and carrying it to the guest.
Operate various office machines.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
Ability to read, listen and communicate effectively in English, both verbally and in writing.
Ability to access and accurately input information using a moderately complex computer system.
Standing, bending, and stooping may be required.
NOTICE:
The hospitality business functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business, and a hospitable service atmosphere must be projected at all times. Upon employment, all associates are required to fully comply with JL Hospitality Management rules and regulations for the safe and efficient operation of facilities. Associates who violate the rules and regulations will be subjected to disciplinary action, up to and including termination of employment.
JL Hospitality Management, LLC is an equal opportunity employer. JL Hospitality Management, LLC does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.
$29k-32k yearly est. 2d ago
Front Desk Agent
Milwaukee Marriott West
Front desk clerk job in Anchorage, AK
We are seeking a friendly, detail-oriented FrontDesk Agent to join our team during an exciting time of ongoing renovations and transitioning to a new lobby and frontdesk look. This role requires a professional who can handle guest interactions with warmth, efficiency, and adaptability while ensuring a smooth check-in and check-out process.
Key Responsibilities:
* Guest Services & Check-In/Check-Out: Greet guests with a welcoming attitude, process reservations, and handle room assignments efficiently.
* Renovation Awareness & Communication: Provide clear, professional updates regarding the ongoing renovations, including potential noise disruptions, alternate amenities, and timelines.
* Problem Resolution: Address guest concerns promptly and professionally, escalating issues when necessary to ensure satisfaction.
* Financial Transactions: Handle payments, deposits, and refunds accurately, ensuring all transactions comply with company policies.
* Safety & Security: Maintain guest privacy, follow hotel security protocols, and monitor lobby activity.
* Administrative Tasks: Answer phone calls, respond to emails, manage special requests, and maintain an organized frontdesk area.
* Collaboration: Work closely with housekeeping, maintenance, and management to ensure seamless operations, especially during the renovation phase.
Qualifications & Skills:
* Previous hotel frontdesk or customer service experience preferred.
* Ability to work in a fast-paced environment and handle unexpected challenges with professionalism.
* Strong communication and problem-solving skills.
* Familiarity with hotel property management systems (PMS) is a plus.
* Flexible schedule, including weekends and holidays.
* Ability to stand for extended periods and multitask efficiently.
Job Type: Full-time
Benefits:
* 401(k) matching
* Employee discount
* Health insurance
* Paid time off
* Referral program
* Vision insurance
Schedule:
* 4 hour shift
* 8 hour shift
* Evening shift
* Monday to Friday
* Night shift
* Overnight shift
* Rotating weekends
* Weekends as needed
Experience:
* Hotel experience: 1 year (Preferred)
Work Location: In person
Job Types: Full-time, Part-time
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee discount
* Flexible schedule
* Health insurance
* Paid time off
* Retirement plan
* Vision insurance
Schedule:
* 4 hour shift
* 8 hour shift
* Day shift
* Evening shift
* Morning shift
Work Location: In person
$29k-32k yearly est. 60d+ ago
Front Desk Agent - Aspen Suites Anchorage Downtown
Aspen Anchorage Downtown
Front desk clerk job in Anchorage, AK
Job Description
Aspen Suites Hotel Downtown Anchorage - Opening Early February 2026
Be a part of something NEW in Downtown Anchorage! Aspen Suites Hotel Anchorage is preparing to open its doors, and we are building our opening team of friendly, energetic, guest-focused professionals. If you enjoy problem-solving, creating memorable guest experiences, and being the warm welcome that sets the tone for a traveler's stay - we want to meet you.
FrontDesk Agent
Position Purpose:
As a FrontDesk Agent, you are the first impression of our hotel. You'll welcome and register guests, assist throughout their stay, process payments and check-outs, answer questions, and ensure every guest feels taken care of from the moment they arrive to the moment they depart. This role requires friendliness, attentiveness, and the ability to think quickly and calmly when challenges arise.
The Benefits of Being Part of OUR Team:
* Medical, Dental and Vision coverage
* Life Insurance
* Paid personal time off
* Leadership and Management Training Programs
* 401K Retirement Plan
* A PATH for your future!
* Discounted room rates
* A FUN PLACE TO WORK
* Access to voluntary benefits, including discount in pet insurance, cell phones, Travel & Entertainment and Health & Wellness programs.
ESSENTIAL FUNCTIONS
Guest Service & Check-In
Greet guests with professionalism and genuine hospitality
Register guests in the system, confirm details, assign rooms, and issue room keys
Offer upgrades, promote hotel amenities, answer questions, and assist throughout their stay
FrontDesk Operations
Process check-outs, charges, payments, vouchers, and credits
Maintain accurate guest folios and account balances
Promptly answer phone calls and email inquiries
Communicate guest requests to the appropriate departments when needed
Problem Solving & Guest Experience
Listen empathetically and resolve guest challenges with patience and diplomacy
Research issues, negotiate solutions, and follow through to ensure guest satisfaction
Stay calm and confident during high-volume or emergency situations
Provide guidance, hotel information, and recommendations
Additional Support Functions
Retrieve and deliver messages, mail, packages, and guest items
Assist with safety deposit boxes and other hotel services
Operate office equipment and assist with additional tasks as assigned
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
Ability to read, listen and communicate effectively in English, both verbally and in writing.
Ability to access and accurately input information using a moderately complex computer system.
Standing, bending, and stooping may be required.
NOTICE:
JL Hospitality Management operates 24/7, 365 days a year. As part of the Aspen Suites opening team, you will help establish the guest experience, set service culture, and uphold the standards of a new flagship hotel in the heart of Anchorage.
JL Hospitality Management, LLC is an equal opportunity employer and prohibits discrimination based on race, color, religion, national origin, citizenship, age, sex, sexual orientation, marital status, disability, veteran status, or any other protected classification.
$29k-32k yearly est. 14d ago
Front Desk Agent - Voyager Inn
Voyager Inn
Front desk clerk job in Anchorage, AK
FrontDesk Agent
Voyager Inn | Anchorage, Alaska
The Voyager Inn is looking for FrontDesk Agents to join our team! If you enjoy meeting people from all over, creating memorable first impressions, and working in a fast-paced but friendly environment, we'd love to meet you.
Position Purpose: As a FrontDesk Agent, you'll play a key role in delivering warm, efficient, and memorable service from arrival to departure. Greets and registers guests, providing prompt and courteous service. Checks guests out of the hotel. Resolves guest challenges throughout their stay in our hotel. Upgrades guests, as required. Promotes hotel services, amenities and upsells products to the guests.
The Benefits of Being Part of OUR Team:
* Medical, Dental and Vision coverage
* Life Insurance
* Paid personal time off
* Leadership and Management Training Programs
* 401K Retirement Plan
* A PATH for your future!
* Discounted room rates
* A FUN PLACE TO WORK
* Access to voluntary benefits, including discount in pet insurance, cell phones, Travel & Entertainment and Health & Wellness programs.
ESSENTIAL FUNCTIONS
Guest Experience
Greet and welcome guests with genuine hospitality and professionalism
Check guests in and out efficiently, ensuring accuracy and care
Assign rooms based on guest needs and preferences
Share information about hotel amenities, local attractions, and special programs
Provide welcome materials, room keys, and helpful guidance to make guests feel at home
Service & Support
Respond to guest requests, questions, and concerns with empathy and confidence
Resolve challenges calmly and creatively, ensuring guest satisfaction
Answer phone calls and emails promptly and courteously
Coordinate messages, packages, and special requests for guests
Operations & Accuracy
Process payments, vouchers, and charges accurately
Maintain organized and accurate guest records in the hotel system
Promote hotel services and upsell when appropriate
Assist during busy periods and remain composed during emergencies
SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
Assist guests in their preferred language when possible
Support transportation or van driving needs (if qualified)
Escort guests to safety deposit boxes
Operate standard office equipment
WHAT WE'RE LOOKING FOR:
Friendly, positive attitude with a passion for guest service
Strong communication skills (verbal and written English required)
Comfort using computers and basic hotel systems
Ability to handle transactions and basic math accurately
Patience, professionalism, and the ability to stay calm under pressure
Ability to stand, bend, and move throughout the shift
Hospitality experience is a plus, but we're happy to train the right person who brings warmth, reliability, and a team-first mindset.
NOTICE:
The Voyager Inn operates 24/7, 365 days a year, and flexibility is important in a hospitality environment. All associates are expected to uphold JL Hospitality Management's standards for safety, professionalism, and service excellence.
JL Hospitality Management, LLC is an equal opportunity employer. JL Hospitality Management, LLC does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.
$29k-32k yearly est. 40d ago
Front Desk Agent - ANTHC Lodging @ Midtown
JL Hospitality Management
Front desk clerk job in Anchorage, AK
Job Description
Full-Time FrontDesk Agent
Greets and registers guests, providing prompt and courteous service. Checks guests out of the hotel. Resolves guest challenges throughout their stay in our hotel. Upgrades guests, as required. Promotes hotel services, amenities and upsells products to the guests.
The Benefits of Being Part of OUR Family:
* Medical, Dental and Vision coverage
* Life Insurance
* Paid personal time off
* Leadership and Management Training Programs
* 401K Retirement Plan
* A PATH for your future!
* Discounted room rates
* A FUN PLACE TO WORK
* Access to voluntary benefits, including discount in pet insurance, cell phones, Travel & Entertainment and Health & Wellness programs.
ESSENTIAL FUNCTIONS
Completes the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Makes appropriate selection of rooms based on guest needs. Codes electronic keys. Non-verbally confirm the room number and rate. Promotes and administers Hotel Marketing programs, for arriving guests. Ensures guest knows location of room. Provides welcome packet containing room keys, tokens of our appreciation, gifts, etc. to guest.
Ensure rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel. Assists guest with check out payments or charges. Accepts and records vouchers, credit, traveler's checks, and other forms of payment.
Greets customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such on outlet hours, special VIP programs, events, etc.
Receives special requests from guests and responds appropriately or forwards requests to appropriate associates for decisions and actions.
Receives special requests from guests and responds appropriately or forwards requests to appropriate associates for decisions and actions.
Promptly answers the telephone and email inquiries. Inputs messages into the computer and advises other associates of special guest needs. Retrieves messages and communicates the content to the guest. Retrieves mail, packages and facsimiles or other special items for customers as requested.
Empathize and listen to guest issues, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion.
SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
Attempts to communicate with guest in guest's native language, if applicable.
Remains calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues.
Van Driver associates when needed.
Provides safety deposit boxes for guest by escorting them to the vault pulling the box from the vault and carrying it to the guest.
Operate various office machines.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
Ability to read, listen and communicate effectively in English, both verbally and in writing.
Ability to access and accurately input information using a moderately complex computer system.
Standing, bending, and stooping may be required.
NOTICE:
The home office supports the hospitality business which functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business, and a hospitable service atmosphere must be projected at all times. Upon employment, all associates are required to fully comply with JL Hospitality Management rules and regulations for the safe and efficient operation of facilities. Associates who violate the rules and regulations will be subjected to disciplinary action, up to and including termination of employment.
JL Hospitality Management, LLC is an equal opportunity employer. JL Hospitality Management, LLC does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.
$29k-32k yearly est. 20d ago
Front Desk Agent
Diamond Center Hotel LLC
Front desk clerk job in Anchorage, AK
Job DescriptionDescription:
The Guest Services Representative will need to be proficient in providing quality customer service and possess the ability to multi-task. Basic computer operating skills are necessary. The Guest Services Representative must be able to perform cash handling procedures.
Essential Functions
Maintain an inventory of vacancies, reservations and room assignments
Assist guests with registration, check-in, and checkout
Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Handles requests and questions from current and futures guests received by phone or at front-desk.
Maintain complete knowledge of and/or where to access to following information:
Hotel features/services
Room types, numbers, layout, and décor
Current and future room rates, special packages and promotions
Daily house count and expected arrivals/departures
Room availability status
Scheduled conferences and meetings
Read logbook daily; record all pertinent information in logbook
Assign rooms and keys
Collect and distribute messages for guests
Prepare bills and collect payment for visit
Assist in solving billing discrepancies
Answer inquiries regarding hotel area and services
Provide suggestions to hotel patrons of places to visit, eat, and shop
Maintain hotel records
Attend meetings and training sessions as necessary
All other duties as assigned
Requirements:
Job Specifications
Excellent verbal and written communication skills
Ability to handle stress under pressure
Ability to work cohesively with co-workers as part of a team
Provide excellent customer service and maintain a professional demeanor
Excellent interpersonal skills combined with the ability to work with diverse groups of people
Demonstrated ability to work independently, with minimal supervision
Must have a flexible schedule and be able to work mornings, afternoons, nights, weekends and holidays
Physical Demands
Endure various physical movements throughout the work areas
Must be able to stand at frontdesk and exert well paced mobility for up to 8 hours
$29k-32k yearly est. 1d ago
Host / Front Desk
Daveandbusters
Front desk clerk job in Anchorage, AK
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our frontdesk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The frontdesk/host positions require a strong communicator who will guide our Guests through their retail, game rental and dining experiences.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Acts as ambassador to the building, greeting Guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones. Smiles and greets Guests upon entering.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Prepares for the shift by ensuring area is stocked with supplies: menus, silverware, Power cards, gift cards etc.
Reviews the cleanliness and organization of the FrontDesk and Host station.
Ensures all menus are stocked and properly cleaned and maintained.
Checks for restocking of necessary supplies.
Brings all areas up to standard.
Discusses problem areas with Manager
Conducts merchandise inventory during and after shift, if applicable.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Notifies Manager of any Guest that is perceived to be unhappy.
Assists other Team Members as needed or as business dictates
Drives table turn timing by scouting open tables, bussing and cleaning tables as necessary.
Rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas.
Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.
Manages wait times and communicates information as needed to Guests, Team Members, and Managers.
Delivers silverware as Guests are seated.
Makes timely and accurate calculations of bill transactions.
Greets and assists Guests efficiently and with a smile while processing transactions.
Is responsible for the reconciliation of any monies from their banks.
Completes “To Go” order transactions for Guests and ensures accuracy.
Sells merchandise from the FrontDesk, if applicable.
Must be friendly and able to smile frequently.
Restaurant, retail, or cashier experience preferred, but not required.
Employee needs to be able to communicate effectively with multiple Guests while generating enthusiasm for D&B.
Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times.
Must demonstrate ability to read and communicate in English.
Must be able to articulate clear greetings, requests for assistance, and farewells to Guests.
Must be skilled at calmly responding to dis‐satisfied Guests and calling issues to Manager's attention.
Must be at least 16 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, and stoop frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Salary Range:
13
-
17.84
We are an equal opportunity employer and participate in E-Verify in states where required.
$24k-29k yearly est. Auto-Apply 60d+ ago
Front Desk Agent - Aspen Suites Anchorage Downtown
Aspen Anchorage Downtown
Front desk clerk job in Anchorage, AK
Aspen Suites Hotel Downtown Anchorage - Opening Early February 2026
Be a part of something NEW in Downtown Anchorage! Aspen Suites Hotel Anchorage is preparing to open its doors, and we are building our opening team of friendly, energetic, guest-focused professionals. If you enjoy problem-solving, creating memorable guest experiences, and being the warm welcome that sets the tone for a traveler's stay - we want to meet you.
FrontDesk Agent
Position Purpose:
As a FrontDesk Agent, you are the first impression of our hotel. You'll welcome and register guests, assist throughout their stay, process payments and check-outs, answer questions, and ensure every guest feels taken care of from the moment they arrive to the moment they depart. This role requires friendliness, attentiveness, and the ability to think quickly and calmly when challenges arise.
The Benefits of Being Part of OUR Team:
* Medical, Dental and Vision coverage
* Life Insurance
* Paid personal time off
* Leadership and Management Training Programs
* 401K Retirement Plan
* A PATH for your future!
* Discounted room rates
* A FUN PLACE TO WORK
* Access to voluntary benefits, including discount in pet insurance, cell phones, Travel & Entertainment and Health & Wellness programs.
ESSENTIAL FUNCTIONS
Guest Service & Check-In
Greet guests with professionalism and genuine hospitality
Register guests in the system, confirm details, assign rooms, and issue room keys
Offer upgrades, promote hotel amenities, answer questions, and assist throughout their stay
FrontDesk Operations
Process check-outs, charges, payments, vouchers, and credits
Maintain accurate guest folios and account balances
Promptly answer phone calls and email inquiries
Communicate guest requests to the appropriate departments when needed
Problem Solving & Guest Experience
Listen empathetically and resolve guest challenges with patience and diplomacy
Research issues, negotiate solutions, and follow through to ensure guest satisfaction
Stay calm and confident during high-volume or emergency situations
Provide guidance, hotel information, and recommendations
Additional Support Functions
Retrieve and deliver messages, mail, packages, and guest items
Assist with safety deposit boxes and other hotel services
Operate office equipment and assist with additional tasks as assigned
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
Ability to read, listen and communicate effectively in English, both verbally and in writing.
Ability to access and accurately input information using a moderately complex computer system.
Standing, bending, and stooping may be required.
NOTICE:
JL Hospitality Management operates 24/7, 365 days a year. As part of the Aspen Suites opening team, you will help establish the guest experience, set service culture, and uphold the standards of a new flagship hotel in the heart of Anchorage.
JL Hospitality Management, LLC is an equal opportunity employer and prohibits discrimination based on race, color, religion, national origin, citizenship, age, sex, sexual orientation, marital status, disability, veteran status, or any other protected classification.
$29k-32k yearly est. 13d ago
Front Desk Agent - Courtyard Anchorage Airport
Courtyard Anchorage Airport
Front desk clerk job in Anchorage, AK
Job Description
FrontDesk Agent
Full-time and Part-time positions available
Greets and registers guests, providing prompt and courteous service. Checks guests out of the hotel. Resolves guest challenges throughout their stay in our hotel. Upgrades guests, as required. Promotes hotel services, amenities and upsells products to the guests.
The Benefits of Being Part of OUR Family:
* Medical, Dental and Vision coverage
* Life Insurance
* Paid personal time off
* Leadership and Management Training Programs
* 401K Retirement Plan
* A PATH for your future!
* Discounted room rates
* A FUN PLACE TO WORK
* Access to voluntary benefits, including discount in pet insurance, cell phones, Travel & Entertainment and Health & Wellness programs.
ESSENTIAL FUNCTIONS
Completes the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Makes appropriate selection of rooms based on guest needs. Codes electronic keys. Non-verbally confirm the room number and rate. Promotes and administers Hotel Marketing programs, for arriving guests. Ensures guest knows location of room. Provides welcome packet containing room keys, tokens of our appreciation, gifts, etc. to guest.
Ensure rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel. Assists guest with check out payments or charges. Accepts and records vouchers, credit, traveler's checks, and other forms of payment.
Greets customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such on outlet hours, special VIP programs, events, etc.
Receives special requests from guests and responds appropriately or forwards requests to appropriate associates for decisions and actions.
Receives special requests from guests and responds appropriately or forwards requests to appropriate associates for decisions and actions.
Promptly answers the telephone and email inquiries. Inputs messages into the computer and advises other associates of special guest needs. Retrieves messages and communicates the content to the guest. Retrieves mail, packages and facsimiles or other special items for customers as requested.
Empathize and listen to guest issues, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion.
SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
Attempts to communicate with guest in guest's native language, if applicable.
Remains calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues.
Van Driver associates when needed.
Provides safety deposit boxes for guest by escorting them to the vault pulling the box from the vault and carrying it to the guest.
Operate various office machines.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
Ability to read, listen and communicate effectively in English, both verbally and in writing.
Ability to access and accurately input information using a moderately complex computer system.
Standing, bending, and stooping may be required.
NOTICE:
The home office supports the hospitality business which functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business, and a hospitable service atmosphere must be projected at all times. Upon employment, all associates are required to fully comply with JL Hospitality Management rules and regulations for the safe and efficient operation of facilities. Associates who violate the rules and regulations will be subjected to disciplinary action, up to and including termination of employment.
JL Hospitality Management, LLC is an equal opportunity employer. JL Hospitality Management, LLC does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.
How much does a front desk clerk earn in Anchorage, AK?
The average front desk clerk in Anchorage, AK earns between $20,000 and $26,000 annually. This compares to the national average front desk clerk range of $21,000 to $33,000.