Front Desk Clerk
Front desk clerk job in Cashiers, NC
Work for a winning team that now offers Day One Benefits, Daily Pay and unmatched perks. Don't miss out on this fantastic opportunity to work with a successful and growing company. Apply now and be part of our journey to success. At Hilton Grand Vacations our goal is to make someone's day, every day. We work in an exciting and positive environment where we help our guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect.
We are looking for a Front Desk Clerk to join our team! In this position, you will ensure every interaction with an owner or guest is a positive and memorable experience from the time they arrive on the property until they depart.
Schedule details: This position is typically from 2pm - 10 pm. Holidays and weekends
Why do Team Members Like Working for us:
* Positive team environment.
* Recognition Programs and Rewards
* Travel Discounts Program Go Hilton Team Member Travel Program offers deeply discounted rates
* Employee Assistance Program.
* 401(k) program with company match.
* Paid time off and Paid Sick Days
* Employee stock purchase program
* Tuition reimbursement programs
* Numerous learning and advancement opportunities
* And much more!
What will I be doing:
* Greets guests and owners on arrival.
* Check in/out guests.
* Generates folio and collects payments.
* Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
* Prepares and consistently restocks the front desk with supplies including preparing arrival packets and area information.
* Answering phones and directing calls.
* Other duties as assigned.
What are we looking for:
* Previous customer service experience.
* Cash handling experience, preferred.
* A professional demeanor.
* Basic computer skills.
* Proficient English language, both verbally and in writing.
* Ability to multi-task responsibilities and prioritize.
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
* Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
What will I be doing:
* Greets guests and owners on arrival.
* Check in/out guests.
* Generates folio and collects payments.
* Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
* Prepares and consistently restocks the front desk with supplies including preparing arrival packets and area information.
* Answering phones and directing calls.
* Other duties as assigned.
What are we looking for:
* Previous customer service experience.
* Cash handling experience, preferred.
* A professional demeanor.
* Basic computer skills.
* Proficient English language, both verbally and in writing.
* Ability to multi-task responsibilities and prioritize.
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
Front Desk Agent
Front desk clerk job in Asheville, NC
The Comfort Suites Outlet Center is now considering applications to join our outstanding team at the hotel Front Desk. We understand that for long-term success in a role, competitive compensation and benefits are key considerations for applicants. Below, we outline our attractive benefits and compensation, delve into our workplace culture, and highlight the specifics of this Front Desk role. If this resonates with your skills and experience, we'd love to hear from you!
Full-time associates are qualified for our robust benefits plan. This role is anticipated to be full-time and benefits eligible.
Our benefits include:
Health insurance with employer contribution
Dental insurance
Vision insurance
Employee assistance program
Employee discount
Free parking - easy access from I-40
Life insurance - including a $15,000 basic life policy FREE to you
Paid time off
Pet insurance
Tuition reimbursement
Consistent schedule
Starting Compensation: $17 / hour
Culture:
At the Comfort Suites Outlet Center, we foster a culture that revolves around delivering outstanding guest experiences while creating a positive and supportive work environment for our team members. We understand that satisfied employees lead to satisfied guests, and we're dedicated to building a workplace where our team feels valued, appreciated, and supported. Our commitment includes providing ongoing training and development opportunities, encouraging career growth within our company.
Built on a foundation of teamwork, collaboration, and a shared commitment to excellence, we recognize that each employee brings unique value and potential to the table. Our company culture distinguishes us from competitors, and we aim to establish a workplace that employees are proud to be part of and guests are eager to return to each time they visit Asheville.
The Role:
As a Front Desk team member, you will play a crucial role in delivering exceptional guest service during your shift. Responsibilities include ensuring accurate financial transactions and contributing to the smooth operation of our hotel to guarantee guest satisfaction. This role requires individuals who are self-motivated, organized, and detail-oriented. If you're someone who thrives on providing top-notch hospitality service, has a knack for organizational detail, and prefers daytime hours, we'd love to hear from you!
Qualifications:
Friendly and outgoing
Demonstrated customer service skills
Basic knowledge of computer software and programs
Strong attention to detail and organizational skills
Basic math skills, cash-handling skills, and attention to detail
Effective decision-making skills
If you feel this Front Desk position aligns with your strengths, apply now! Comfort Suites is an equal employment opportunity employer. We provide an inclusive environment and do not discriminate based on race, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. Comfort Suites participates in E-Verify to confirm the employment eligibility of all new hires.
Part-Time Front Desk Agent
Front desk clerk job in Asheville, NC
The Element Asheville Downtown is now considering applications to join our outstanding team at the hotel Front Desk. We understand that for long-term success in a role, competitive compensation and benefits are key considerations for applicants. Below, we outline our attractive benefits and compensation, delve into our workplace culture, and highlight the specifics of this Front Desk role. If this resonates with your skills and experience, we'd love to hear from you!
Benefits:
Employee assistance program - FREE Mental Healthcare
Employee discount
Free parking - easy access from I-240
Pet insurance
Tuition reimbursement
Consistent schedule
PTO for part-time team members after one year employment
Starting Compensation: $17 / hour
Culture:
At the Element Asheville Downtown, we foster a culture that revolves around delivering outstanding guest experiences while creating a positive and supportive work environment for our team members. We understand that satisfied employees lead to satisfied guests, and we're dedicated to building a workplace where our team feels valued, appreciated, and supported. Our commitment includes providing ongoing training and development opportunities, encouraging career growth within our company.
Built on a foundation of teamwork, collaboration, and a shared commitment to excellence, we recognize that each employee brings unique value and potential to the table. Our company culture distinguishes us from competitors, and we aim to establish a workplace that employees are proud to be part of and guests are eager to return to each time they visit Asheville.
The Role:
As a Front Desk team member, you will play a crucial role in delivering exceptional guest service during your shift. Responsibilities include ensuring accurate financial transactions and contributing to the smooth operation of our hotel to guarantee guest satisfaction. This role requires individuals who are self-motivated, organized, and detail-oriented. If you're someone who thrives on providing top-notch hospitality service, has a knack for organizational detail, and prefers daytime hours, we'd love to hear from you!
Qualifications:
Friendly and outgoing
Demonstrated customer service skills
Basic knowledge of computer software and programs
Strong attention to detail and organizational skills
Basic math skills, cash-handling skills, and attention to detail
Effective decision-making skills
If you feel this Front Desk position aligns with your strengths, apply now! The Element is an equal employment opportunity employer. We provide an inclusive environment and do not discriminate based on race, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. The Element participates in E-Verify to confirm the employment eligibility of all new hires.
Front Desk Associate
Front desk clerk job in Asheville, NC
This position provides administrative support to Michael Jay Raymond. This role is critical to our member experience and requires a positive, friendly, and upbeat demeanor. The incumbent supports the daily operations of the practice, including, but not limited to answering the phones, meeting/greeting members, handling/distributing postal mail, practice email, ordering supplies, utilizing Thrivent Financial computer systems and programs in support of client relations, and other administrative tasks assigned. The receptionist reports to and is employed by Michael Jay Raymond.
This is a full-time in-office position primarily out of Asheville, NC. The candidate must be willing to travel to the Hendersonville office as needed.
Hours: 8:45am - 5:15pm
Compensation is $18-22/hr. dependent upon experience.
Benefits: 2 weeks paid time off. No medical or dental provided.
Professional growth is supported and encouraged within the practice.
Job Description
Position Roles/Responsibilities/Accountabilities
Greet clients and visitors when they arrive
Answer all incoming calls and disperse them and any messages appropriately
Support the team with variety of functions and tasks
Interface with clients to coordinate meetings, mailings, and other communications
Maintain client correspondence including compliance and marketing mailings
Schedule all meetings and provide driving directions
Maintain the Lead Advisor's calendar
Update CRM systems as needed
Maintain internal mailing lists, birthday card lists, and monthly calling lists
Maintain physical or electronic files
Position Qualifications
Previous experience working as a receptionist in a professional service firm desired
Strong technical computer aptitude and knowledge of business tools (e.g., Microsoft Word, Excel, PowerPoint) or ability to learn · Ability to handle multiple tasks and maintain a high quality of work while experiencing frequent interruptions Basic understanding of Trailhead Financial Group, our products and services, and Thrivent Financial
Competencies
Customer Focus
Planning/Organizing
Communication
Interpersonal Skills
Teamwork and Collaboration
Adaptability/Flexibility
External/Internal Dependencies
Must be able to work with all roles of Thrivent
Must be able to represent the organization in work with external clients
Must be able to cultivate and maintain relationships with outside organizations
As part of the practices' recruiting/hiring/contracting process, a verification of a candidate's background will be made to complete the hiring/contracting process. In addition, fingerprints will be taken for submission to the Federal Bureau of Investigation for review against nationwide fingerprint records.
Auto-ApplyFront Desk Agent
Front desk clerk job in Asheville, NC
Job Details 390 - Cambria Hotel - Asheville, NCDescription
The Front Desk Agent at the Cambria Hotel Downtown Asheville are responsible for the guest registration process and communication of hotel services and promotions.
ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:
Provide exceptional guest service with welcoming greetings, body language, and undivided attention.
Hotel check in/check out, ensuring proper credit is received, special requests are noted/fulfilled, and accurate information is established.
Record and process reservations and cancellations.
Thoroughly complete all guest transactions associated with the Front Desk computer system.
Maintain an up-to-date working knowledge of all hotel amenities as well as any special events.
Promote and sell special hotel programs, special rate packages, and upgrades when appropriate.
Be knowledgeable of all emergency procedures and hotel policies.
Accurately maintain house bank and handle all credit cards and cash according to hotel policies and procedures.
Follow set procedures on postings, charges, credit cards, and refunds.
Answer the telephone in a professional manner and assist guests with any questions, directions to the property, etc.
Other duties as assigned by supervisor.
JOB REQUIREMENTS:
One year hotel front desk experience preferred but not required.
Excellent guest service skills.
Proficiency in the English language both verbal and written.
Organizational skills including follow-through, problem solving and communication.
Ability to stand for hours at a time.
Must be able to work all shifts AM and PM, Holidays and Weekends.
Who We Are
Under the leadership of Founder Antonio O. Fraga and Son Alexander W. Fraga, FIRC Group, Inc. has established a distinguished reputation within Asheville and the surrounding area for providing careers and growth opportunities for so many. Our businesses include the Cambria Hotel Downtown Asheville, Haywood Park Hotel, Country Inn & Suites at Westgate, Isa's French Bistro, and Hemingway's Cuba Restaurant. This fall we will be opening Hola Restaurant featuring Spanish cuisine in the heart of downtown Asheville and we've begun a multi-use project called Main Street in Enka Village featuring a fourth hotel and restaurant, retail space, and condominiums.
To date, we are 185 strong providing great memories through hotel and culinary experiences. Come join our team as we continue to grow!
Work / Life Balance
Our company values and appreciates your investment of time and dedication to its success. Here are programs to reciprocate for your time away from work:
Paid Vacation for full-time associates
Paid Personal Time Off for all associates
Paid Holidays following 90 days of employment for all associates
We Care For You
FIRC Group, Inc. sponsors an affordable, comprehensive benefits program for full-time employees that includes medical, dental, and vision plans.
Downtown Parking
We provide associate parking, alleviating your need to find costly parking on your own.
Career Development
We provide the training needed to set you up for success, the coaching and performance feedback to sharpen your skills, and the encouragement to strive for your goals. Many of our current leaders once started as newcomers to hospitality.
Front Desk Agent
Front desk clerk job in Asheville, NC
Job Details 707 - Asheville The Radical Hotel - Asheville, NC Full Time AnyDescription
Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services - all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.
JOB SUMMARY
The Radical Hotel is not your average stay-it's bold, creative, and unapologetically different. We're looking for a Front Desk Agent who thrives in a high-energy, guest-focused environment and wants to be part of one of Asheville's most dynamic hospitality teams.
What You'll Do:
Serve as the first point of contact for guests, creating a warm, memorable welcome.
Handle check-in, check-out, and reservation processes with efficiency and accuracy.
Provide insider knowledge and personalized recommendations on Asheville's best food, art, and culture.
Respond to guest inquiries and resolve issues with professionalism, creativity, and care.
Collaborate with housekeeping, F&B, and other hotel departments to ensure a seamless guest experience.
What We're Looking For:
Prior front desk, customer service, or hospitality experience preferred-but not required.
Strong communication and problem-solving skills.
A genuine passion for creating memorable guest experiences.
Comfortable with technology (PMS systems, POS, email, etc.).
Positive, team-oriented attitude with flexibility to work evenings, weekends, and holidays.
Why Join Us:
Be part of a vibrant, one-of-a-kind hotel in the heart of Asheville's River Arts District.
Competitive pay and benefits package.
Growth opportunities within a creative and expanding hospitality group.
A workplace culture that values individuality, authenticity, and fun.
If you're ready to bring personality, energy, and care to every guest interaction, we want you on our team.
Qualifications
KNOWLEDGE, SKILLS & ABILITIES
The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable
Any combination of education and experience equivalent and graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred.
Prior hospitality experience preferred, but not required.
Considerable skill in the use of a calculator and prepare moderately complex mathematical calculations without error.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts.
Ability to read, listens, and communicates effectively in English, both verbally and in writing.
Ability to access and accurately input information using a moderately complex computer system.
Hearing and visual ability to observe and detect signs of emergency situations.
PHYSICAL DEMANDS
Ability to stand and move throughout front office and continuously performs essential job functions.
Stand 95% of shift
Lifting up to 25 pounds maximum.
Occasional twisting, bending, stooping, reaching, standing, walking.
Frequent talking, hearing, seeing and smiling.
Benefits
401(k)
Disability insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Room Discounts
Employee Food and Beverage Discounts
EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
Front Desk Agent/PBX Operator | Full Time
Front desk clerk job in Asheville, NC
The AAA Four-Diamond Omni Grove Park Inn & Spa is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this hotel. The property offers sweeping views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf course, tennis and fitness center, award winning spa and spacious convention facilities.
Omni Grove Park Inn and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Grove Park Inn & Spa may be your perfect match.
Job Description
*Eligible for Upsell Incentive**
Front Desk Agent/PBX Operators are responsible for providing a five-star welcome and departure experience to each guest, as well as serving as ambassadors throughout the guest's stay. Front Desk Agent/PBX Operators make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them. Front Desk Agent/PBX Operators are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. They work closely with all hotel departments, especially our Concierge, Bell-Door and Ideal Services teams. They will direct and assist guests and associates with communication needs in accordance with Omni Standards
Responsibilities
Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures
Empathetically listen to guest inquiries and provide appropriate responses
Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.)
Block rooms in the computer and follow through on designated requirements
Pre-register designated guests and prepare key packets
Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)
Maintain confidentiality of all guests and hotel information
Employ attention to detail in order to ensure security of guest room access.
Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments
Maintain guest history files on all guests
Accommodate room changes expediently
Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction
Issue safe deposit boxes to guests and ensure security of key
Monitor, send, and distribute guest faxes
Generate, print, and distribute daily and weekly reports
Resolve discrepancies on the room status report with Housekeeping
Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages, and promotions.
Answer incoming telephone calls to the hotel efficiently and courteously.
Direct phone calls and messages to appropriate personnel or guest.
Assist all guests and employees.
Initiating Omni prompt responses help line by logging information regarding problems/situations which require prompt attention and relaying to appropriate personnel.
Recording and making Wake up calls.
Receiving and sending facsimile messages as needed, as well as operating switchboard and two-way radio
Qualifications
Available for weekends and holidays, as well as mornings and evenings.
Previous customer service experience preferred
Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone
Ability to accurately and efficiently input information into computer systems
Ability to work cohesively with co-workers both within and outside of your department
Ability to compute accurate mathematical calculations
Ability to think clearly, quickly, and make concise decisions
Ability to prioritize, organize, and follow up
Ability to work well under pressure, dealing with many arrivals and departures within a short period of time
Physical Requirements:
Computer skills required.
Must have the ability to work alone, with others, and remain at work station for entirety of shift.
Must be able to work a flexible schedule including weekends and holidays.
Must have customer service experience with excellent written and especially verbal communication skills
Ability to stand for the duration of an entire shift.
Ability to walk, run, bend, push, pull and lift moderate to heavy weight.
Must be able to sit for extended periods of time.
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links:
EEOC is the Law Poster
and the following link is the
OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to
applicationassistance@omnihotels.com
.
Auto-ApplyFront Desk Agent
Front desk clerk job in Asheville, NC
AT INDIGO ROAD...
Our goal is to be the best job you'll ever have in the hospitality industry. No joke, it's what we truly aim for. We believe that by taking care of you, you'll best take care of our guests. It's working. In addition to generous benefits and job openings across 30+ locations, we have internal growth opportunities for everyone who wants it. But most of all, we have heart.
Founded in 2009 by Steve Palmer, IRHG sets itself apart in the industry by fostering an environment where our people come first. We want to meet you. Come join us in our mission to change the hospitality industry, forever.
WHY THE FLATIRON HOTEL
The 71 room Flat Iron Hotel is an adaptive re-use of Asheville, North Carolina's iconic, downtown landmark, the Flat Iron building which was erected in 1927. The new hotel within the historic Flat Iron will also include a restaurant/cafe, rooftop, speakeasy, banquet space, and shared work space.
AS A FRONT DESK AGENT
The Flatiron Hotel is seeking a highly motivated and detail-oriented individual to join our front desk team as a Front Desk Agent. In this key role, you will be the first point of contact for our valued guests, playing a vital role in ensuring their comfort and satisfaction throughout their stay.
What we will ask of you:
Always provide excellent and attentive service to guests.
Handle confidential information, including guest records, with a high degree of integrity.
Ensure proper credit card and key control policies are followed accurately.
Obtain and verify essential guest information; ensure accuracy and completeness of all records for guest check-in/check-out needs, inquiries and reported problems.
Responsible for knowing hotel emergency procedures.
Maintain accurate accounts of cash, and credit transactions.
Maintain the integrity of the guests' privacy, including confidentiality of personal information.
Process check-ins, check-outs, and room assignments, assist with luggage when necessary.
Maintain the integrity of Company proprietary information and protect Company assets.
Maintain complete knowledge in the use of all office equipment, and property management systems.
Follow all company safety and security policies and procedures. Report accidents, injuries and unsafe conditions.
Attend required training and meetings.
Proactive, takes initiative; creatively problem solves, exercises good judgment; attention to details; anticipates and exceeds guest expectations.
Proficiency in Microsoft Word, Outlook and Excel preferred.
Requirements
Other Duties and Responsibilities:
Strive to maintain personal, staff and guest safety. Reporting any incidents in a timely manner.
Participates in activities and meetings.
Hours Required: Thirty to Forty hours over a five-day period; flexible; days and times may vary based on needs of hotel. Hours based on business volume and needs, most weekends required.
All other duties as assigned.
Requirements for Success:
Must be able to work from 3pm-11pm
One or more years of employment in similar position or equivalent preferred
Additional education, training, or certification preferred
Positive, friendly, and enthusiastic mindset with an excellent record of hotel management
Ability to communicate effectively with fellow leaders, managers, employees, and all guests
Strong problem management skills with accuracy in quickly handling emergency situations and providing solutions
Must be able to work days, nights, weekends and holidays
Ability to constantly stand and walk with occasional stooping, kneeling, ascending, reaching, pushing, pulling, or lifting
The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. As with all positions at The Indigo Road Hospitality Group, employment is “at will” or voluntary on both the part of the employee or employer. That means employment can be terminated by either party with or without notice and/or with or without cause.
The Indigo Road Hospitality Group is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.
Front Desk Clerk
Front desk clerk job in Cashiers, NC
Work for a winning team that now offers Day One Benefits, Daily Pay and unmatched perks. Don't miss out on this fantastic opportunity to work with a successful and growing company. Apply now and be part of our journey to success.
At Hilton Grand Vacations our goal is to make someone's day, every day. We work in an exciting and positive environment where we help our guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect.
We are looking for a Front Desk Clerk to join our team! In this position, you will ensure every interaction with an owner or guest is a positive and memorable experience from the time they arrive on the property until they depart.
Schedule details: This position is typically from 2pm - 10 pm. Holidays and weekends
Why do Team Members Like Working for us:
Positive team environment.
Recognition Programs and Rewards
Travel Discounts Program Go Hilton Team Member Travel Program offers deeply discounted rates
Employee Assistance Program.
401(k) program with company match.
Paid time off and Paid Sick Days
Employee stock purchase program
Tuition reimbursement programs
Numerous learning and advancement opportunities
And much more!
What will I be doing:
Greets guests and owners on arrival.
Check in/out guests.
Generates folio and collects payments.
Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
Prepares and consistently restocks the front desk with supplies including preparing arrival packets and area information.
Answering phones and directing calls.
Other duties as assigned.
What are we looking for:
Previous customer service experience.
Cash handling experience, preferred.
A professional demeanor.
Basic computer skills.
Proficient English language, both verbally and in writing.
Ability to multi-task responsibilities and prioritize.
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
*Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
What are we looking for:
Previous customer service experience.
Cash handling experience, preferred.
A professional demeanor.
Basic computer skills.
Proficient English language, both verbally and in writing.
Ability to multi-task responsibilities and prioritize.
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
What will I be doing:
Greets guests and owners on arrival.
Check in/out guests.
Generates folio and collects payments.
Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
Prepares and consistently restocks the front desk with supplies including preparing arrival packets and area information.
Answering phones and directing calls.
Other duties as assigned.
Auto-ApplyFront Desk Agent
Front desk clerk job in Asheville, NC
The Guest Service Representative (GSR) embodies the property's commitment to exceptional service, ensuring guests receive efficient, courteous, and professional assistance in all front office operations. The Guest Service Representative plays a key role in ensuring guests have a memorable and enjoyable stay at our properties. They are responsible for providing exceptional customer service and addressing any guest inquiries or issues.
We seek highly motivated team members. Our ideal candidates should exude a passion for the hospitality industry that will attract and inspire our team members to cultivate an exceptional guest experience.
Benefits:
Insurance (health, dental, vision, etc.)
Paid time off (vacation, sick leave, holidays)
401K retirement plan
DailyPay: Access your earned wages when needed.
Special team member hotel rates for travel enthusiasts.
Responsibilities:
Check guests in and out of the property
Handle guest inquiries and provide information about the local area
Assist with resolving guest complaints and issues
Process payments and maintain accurate records
Collaborate with other team members to ensure guest satisfaction
Requirements:
Excellent customer service skills
Strong communication and interpersonal abilities
Attention to detail and problem-solving skills
Ability to work in a fast-paced environment
Previous experience in a customer-facing role is a plus
Note: Duties may adapt to meet evolving business needs. All offers are contingent on background checks. Adhering to Newport Handbook policies is required.
Newport Hospitality is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Auto-ApplyFront Desk Agent/PBX Operator | Full Time
Front desk clerk job in Asheville, NC
Location Omni Grove Park Inn & Spa The AAA Four-Diamond Omni Grove Park Inn & Spa is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this hotel. The property offers sweeping views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf course, tennis and fitness center, award winning spa and spacious convention facilities. Omni Grove Park Inn and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Grove Park Inn & Spa may be your perfect match. Job Description * Eligible for Upsell Incentive Front Desk Agent/PBX Operators are responsible for providing a five-star welcome and departure experience to each guest, as well as serving as ambassadors throughout the guest's stay. Front Desk Agent/PBX Operators make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them. Front Desk Agent/PBX Operators are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. They work closely with all hotel departments, especially our Concierge, Bell-Door and Ideal Services teams. They will direct and assist guests and associates with communication needs in accordance with Omni Standards Responsibilities *
Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures * Empathetically listen to guest inquiries and provide appropriate responses * Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.) * Block rooms in the computer and follow through on designated requirements * Pre-register designated guests and prepare key packets * Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) * Maintain confidentiality of all guests and hotel information * Employ attention to detail in order to ensure security of guest room access. * Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments * Maintain guest history files on all guests * Accommodate room changes expediently * Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction * Issue safe deposit boxes to guests and ensure security of key * Monitor, send, and distribute guest faxes * Generate, print, and distribute daily and weekly reports * Resolve discrepancies on the room status report with Housekeeping * Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages, and promotions. * Answer incoming telephone calls to the hotel efficiently and courteously. * Direct phone calls and messages to appropriate personnel or guest. * Assist all guests and employees. * Initiating Omni prompt responses help line by logging information regarding problems/situations which require prompt attention and relaying to appropriate personnel. * Recording and making Wake up calls. * Receiving and sending facsimile messages as needed, as well as operating switchboard and two-way radio Qualifications * Available for weekends and holidays, as well as mornings and evenings. * Previous customer service experience preferred * Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone * Ability to accurately and efficiently input information into computer systems * Ability to work cohesively with co-workers both within and outside of your department * Ability to compute accurate mathematical calculations * Ability to think clearly, quickly, and make concise decisions * Ability to prioritize, organize, and follow up * Ability to work well under pressure, dealing with many arrivals and departures within a short period of time Physical Requirements: * Computer skills required. * Must have the ability to work alone, with others, and remain at work station for entirety of shift. * Must be able to work a flexible schedule including weekends and holidays. * Must have customer service experience with excellent written and especially verbal communication skills * Ability to stand for the duration of an entire shift. * Ability to walk, run, bend, push, pull and lift moderate to heavy weight. * Must be able to sit for extended periods of time. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
Auto-ApplyFront Office Agent
Front desk clerk job in Asheville, NC
An inspiring career awaits you! The Kessler Collection is a portfolio of luxury boutique hotels, unique restaurants and experiences with a Bohemian twist. The collection's captivating hotels feature curated art, original music, unique architecture and stories around every corner, all located in destinations people want to be. Our mission of inspiring places, intuitive service, and exuberant guests means we are committed to our Grand Performers learning, development, and well-being. We believe people want to be inspired!
Grand Performers in qualifying roles may enjoy a range of benefits, including:
Marriott Employee Discounts Worldwide
Medical, Dental, Vision Insurance
Company-Sponsored Life Insurance
Short & Long-Term Disability Insurance
Tuition Reimbursement Program
401(K) with Discretionary Company Matching Contributions
Employee Assistance Program
JOB SUMMARY
The overall objective and purpose of the Front Office Agent position are to provide a warm welcome and hospitable service to our guests. The incumbent is responsible for ensuring a seamless arrival and departure experience and respond efficiently to guest requests. They are to provide the highest level of service in support of the company's mission, core values, standards, and goals.
CORE RESPONSIBILITIES
Greet and interact with internal and external guests in a genuinely warm and friendly manner using professional and Kessler standard nomenclature
May assist in housekeeping duties such as cleaning public areas and guest laundry.
Maintain the integrity of the guests' privacy, including confidentiality of personal information and key control
Process check-ins, check-outs, and room assignments
Coordinate with Housekeeping to track readiness of rooms for check-in
Communicate parking procedures to guests and visitors and dispatch bell/valet attendants as needed
Post guest charges and payments, process no-shows, and adjust disputed charges
Run daily reports and contingency lists. Conduct bucket checks to ensure accuracy
Verify rate codes and make appropriate adjustments on guest' invoices
Block and unblock rooms according to the hotel's need
Operate the telephone system, answering calls within three (3) rings, using the correct salutation and telephone etiquette
Process and respond to wake-up calls according to the standard operating procedure
Notify guests of messages and record them legibly and completely
Maintain knowledge of room types, hotel amenities and features, hours of operation, and area attractions
Respond promptly to questions, concerns, and special requests. The follow-up to ensure the guest is satisfied
Log guest requests and concerns according to the standard operating procedure. Communicate with departments promptly
Solve problems proficiently
Demonstrate effective sales techniques to upsell rooms, amenities, and products
Maintain a neat and organized work area
Maintain the integrity of Company proprietary information and protect Company assets
Maintain complete knowledge in the use of all office equipment, property management systems, and access according to specifications
Maintain complete knowledge and comply with company policies and procedures
Maintain neat, clean, and professional appearance according to standards
Follow all company safety and security policies and procedures. Report accidents, injuries, and unsafe conditions
Welcome and acknowledge guests with disabilities and follow proper procedures to accommodate needs.
Develop and maintain a positive working relationship and support the team to achieve our goals
Attend required training and meetings
All other duties as assigned, planned or un-planned
KNOWLEDGE, SKILLS, AND ABILITIES
Ability to perform all tasks at the front desk and proficiently use job-related software, property management systems, and office equipment
Ability to remain calm in various situations, use sound judgment and effectively solve problems
Ability to read and interpret documents such as safety rules and procedural manuals
Ability to demonstrate cash handling procedures and calculate figures and amounts such as discounts, commissions, upgrades, and percentages
Strong written, verbal, and interpersonal skills
Comprehensive knowledge of office equipment and property management systems
MINIMUM QUALIFICATIONS
Bachelor's degree in Business or related training equivalent - required
1+ year of relevant work experience in similar scope and title - required
Experience within luxury brand/markets - required
Student or graduate of hotel management - preferred
SUPERVISORY RESPONSIBILITIES
None
WORK ENVIRONMENT
Must be comfortable working in a shared space, with constant noise, without the use of a private office.
Must be able to cope with frequent changing priorities and deadlines with a high degree of optimism, professionalism & collaboration.
Schedules may vary from week to week based on business demands in excess of or less than 40 hours with or without notice.
PHYSICAL DEMANDS
While performing the duties of this job, the incumbent is regularly required to see, hear, reach, use fingers to handle and feel, stand, stoop, bend and crouch up to 8 hours daily.
Push, pull, and lift up to 50 lbs.
While performing the duties of this job, the incumbent is regularly required to travel by foot, car, bus, airplane, or other means of transportation, which require sitting, waiting, and standing for long and short periods of time.
The Kessler Collection is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics
Auto-ApplyFront Desk Sales Associate
Front desk clerk job in Asheville, NC
Job DescriptionPosition: Front Desk Sales Associate The Front Desk Associate will greet and direct members, guests and staff as they enter the gym and provide control of the front door location. This position will provide assistance to members' requests along with inquiries about gym operations and policies as well as perform various administrative duties as directed by the Gym General Manager or Operations Supervisor.
Responsibilities
Enthusiastically greets each members and guests promptly using the proper greeting for time of day to create a friendly positive entrance and departure to and from the gym.
Provides security and control to the front door and retail area of the facility.
Personally, checks each member into the gym using the proper check-in procedures.
Monitor check-ins to identify delinquent accounts and notifies Gym Operations Supervisor.
Register all guests into the gym using proper registration procedures.
Ensures that guests and appointments are directed to the appropriate fitness consultant in a prompt, professional manner.
Answers phone by the third ring in a professional and courteous manner and uses proper phone greeting techniques.
Addresses callers requests and/or takes appropriate messages noting callers name.
Registers all telephone inquiries in the script pad and in the Master Production Binder and transfers the call to the appropriate Fitness Consultants.
Responsible for following up on telephone inquiries to ensure that the appointment was booked properly.
Responds immediately to member requests, inquiries and concerns.
Maintain neat appearance and wear proper uniform attire with nametag while on duty.
Distributes keys, towels and other materials as needed.
Processes retail and concession sales.
Attends all staff meetings as directed.
Responsible for gym walk-thru as designated in walk-thru log.
Follow proper opening and closing procedures as instructed in the FDA training manual.
Logs all maintenance concerns that are reported.
Follows and reports any safety concerns.
Notifies management of gym incidents that requires incident reports.
Works when scheduled and adheres to company attendance policies.
Performs other reasonable work assignments as directed by the Gym General Manager and/or Operations Supervisor to include but not limited to light cleaning and picking up of weights.
Qualifications
High school diploma or equivalent required.
Excellent customer service skills are required.
Ability to communicate effectively with both staff and members.
Ability to communicate effectively verbally, non-verbally and in writing is required
Understanding of basic accounting principles is required.
Understanding of basic cash processing procedures is required.
Functional computer skills are required.
Ability to multi-task.
Must be able to work a flexible work schedule to include holidays and weekends.
Must be able to lift 25lbs repeatedly and stand for extended periods of time
Uphold Golds Gym Vision, Mission, Values and code of conduct
Golds Gym is growing and looking for new team members to help us redefine strength. Well challenge your skills, talents and abilities and reward your every success.
Unlock Amazing Perks with Us!
Exclusive Free Golds Gym Membership: Enjoy unlimited access to all our locations across the Carolinas! Get fit and stay active, on us!
20% Employee Discount: Save big on clothing and products with our generous discountbecause you deserve the best at the best price.
401K Benefits: Plan for your future with our robust 401K benefits, giving you peace of mind and financial security.
Earning Potential: Boost your income with exciting opportunities for commissions and bonusesbecause your hard work deserves rewarding.
Join us and experience these fantastic benefits while advancing your career!
Spa Front Desk Agent l Full Time
Front desk clerk job in Asheville, NC
The AAA Four-Diamond Omni Grove Park Inn & Spa is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this hotel. The property offers sweeping views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf course, tennis and fitness center, award winning spa and spacious convention facilities.
Omni Grove Park Inn and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Grove Park Inn & Spa may be your perfect match.
Job Description
The Spa Front Desk Agent is responsible for the reception area at The Spa which includes: the greeting of all guests; answering phone calls; assisting guests with questions regarding Spa services, Spa products and The Omni Grove Park Inn; booking and adjusting appointments; checking the guest into the computer system and charging for services. The Spa Front Desk Agent is also responsible for filling in at The Spa Boutique and preparing next day paperwork. The Front Desk Agent receives an hourly rate and a portion of the service charge, equaling $19.00 - $22.00/hr.
Responsibilities
Perform guest check-in responsibilities, include billing for their services and reviewing guest's itinerary.
Acknowledge and greet everyone who enters and leaves The Spa. Greet guests by their proper name. Thank each guest as they depart, inquire about their stay.
Confirm appointments and call late or no-show guests and respond accordingly.
Schedule spa appointments and accurately confirm them in accordance with Omni Hotel & Resorts Moments of Service.
Up-sell, cross-sell, and pre-sell The Spa's services and products.
Receive guest feedback/complaints and, with supervision, resolve any guest/staff issues as they arise
Become proficient with Resort Suite software in order to accurately book, change and cancel appointments.
Qualifications
Previous customer service experience is required.
High school diploma or equivalent.
Must be able to communicate effectively in a professional business environment.
Must have the ability to stand for 7 hours per day.
Ability to lift, carry, push, pull 30 lbs.
Must be able to work a schedule including weekends and holidays.
Auto-ApplyFront Desk Associate - Front Desk Agent - 2nd Shift
Front desk clerk job in Black Mountain, NC
Part-time Description
Our Front Desk Agents serve our conference center guests by creating a welcoming and purposeful experience from the moment they arrive.
They bring God Glory by offering support, hospitality, and kindness in every interaction. As one of the first points of contact for our guests, it's important that our agents are warm, helpful, and create a lasting positive impression. By serving in this role, you are helping us fulfill our Mission of "Impacting Lives for God's Glory through Purposeful Hospitality!"
2pm-10pm
Part Time
Some weekends & holidays maybe required
Responsibilities
Coordinates guest arrival logistics by preparing group welcome packets, issuing meal tickets, and programming electronic room keys to ensure a seamless check-in experience.
Demonstrates a strong understanding of the reservation process, including providing accurate information, updating booking details, and communicating effectively with guests and relevant Conference Center departments.
Delivers exceptional guest service by responding to inquiries, providing directions, facilitating check-ins, and relaying guest requests to appropriate teams with professionalism and courtesy.
Executes cashier responsibilities, including accurately receiving, processing, and reconciling guest payments in accordance with established procedures.
Oversees lost and found management and monitors Front Desk supply inventory, ensuring organized operations and timely replenishment of materials.
Assists with end-of-conference procedures, including account reconciliation and billing support, to ensure accurate financial closeout
Other duties as assigned
Requirements
Office clerical work and/or computer or cashier experience (3-6 months preferred)
Willingness to learn Host or previous experience using Host (Preferred)
Demonstrates a high level of integrity and reliability in handling confidential information and daily responsibilities.
Strong customer-focused mindset with a commitment to providing excellent service and ensuring a positive guest experience.
Possesses a strong work ethic, consistently showing initiative, dependability, and attention to detail.
Effective communicator, both verbal and written, with the ability to interact professionally with guests, colleagues, and leadership.
Proficient in keyboarding and calculator use, with solid telephone etiquette and basic mathematical skills for handling transactions and guest inquiries.
Education, Work Experience, and Other Qualifications
Highschool Diploma or GED
Physical Demands and Work Environment
This job requires working irregular schedules (nights, weekends, holidays) and requires an individual with the ability to communicate and use good public relations
Accuracy and timeliness is necessary in performing job tasks
Ability to sit and work on a computer for long periods of time
Ability to lift up to 30lbs
Front Desk Receptionist (POOL)
Front desk clerk job in Morganton, NC
Full-time Description
This is a Pooled position. HCCH is not actively hiring a Front Desk Receptionist for this location but is accepting applications for future needs.
Job Duties for the Dental Receptionist:
In charge of scheduling patient appointments either in person or over the telephone. Maintaining Appointment Book, follow up on no shows/cancellations of appointments and checking voicemail on a daily basis.
Ensures patients fill out all their paperwork, and then enters necessary information into the practice's management software. They also gather signatures and permissions to store this information, and to approve procedures. In charge of confirming upcoming appointments in advance. Scheduling appointments to the satisfaction of both patients and service provider is an important task. To keep appointments on schedule it is the responsibility of the front office to notify the service provider of patient arrival. Scan any documents related to the patient into the system. Verify the eligibility of a patient's insurance and the frequency which they can visit.
Should the dentist require assistance at any time, the dental receptionist does so quickly and efficiently. They are also required to assist other co-workers.
In charge of general office management, including making sure mail is sent, answering phones, posting informational memos, compiling the “end of day” informational packet with information such as a list of the day's deposits, and other general tasks.
In charge of keeping the office waiting area neat and tidy.
Many people are very uncomfortable in dental offices. It is your duty as an employee of HCCH to be exceedingly pleasant, helpful, and upbeat, to help clients relax and ease tension.
Essential Job Responsibilities:
Schedules appointments for patients either by phone when they call in or in person after an office visit.
Maintains scheduling system so records are accurate and complete and can be used to analyze patient/staffing patterns.
Ensures that updates (e.g., cancellations or additions) are input daily into the master schedule.
Answer phones- schedule appointments, take messages for providers, take all Spanish calls.
Sliding Fee calculation support and must adhere to the SFS policy guidelines.
Scanning Lead
Consult with office manager on any scheduling issues.
Schedule NP appointments and others as needed.
Confirmation calls.
Maintain confirmed schedule.
Setting up patient's insurance information in the practice management system, verify insurance eligibility and frequency limitations, batching insurance claims, and submitting prior authorizations to insurances.
Lab Case schedule.
Office supply order to office manager.
Patient identity photo.
Patient paperwork is updated as required.
Document all conversations pertaining to treatment and complaints.
Scheduling interpreter for Spanish patients.
Other- assigned tasks per office manger's request.
Requirements
Education: High school diploma.
Experience: Minimum one year of experience in an appointment scheduling position, preferably in a dental practice setting, insurance, and NC Tracks.
Other requirements: none.
Performance Requirements:
Knowledge:
Knowledge of dental practice protocols related to scheduling appointments.
Knowledge of manual/computerized scheduling systems.
Knowledge of customer service principles and techniques.
Skills:
Skill in communicating effectively with Dentist and Dental Assistants about scheduling preferences.
Skill in maintaining master appointment schedule via manual or computerized means.
Skill in producing reports about appointment patterns as needed.
Abilities:
Ability to multitask effectively, dealing with phone calls, in-office patients, staff, and others pleasantly.
Salary Description $15-$17
Front Desk
Front desk clerk job in Hendersonville, NC
JOIN OUR TEAM
Position: Front Desk Administrator (Full-Time)
Job Type: Full-Time
Primary Hours:
Mon-Thurs 10:30-7:00
Friday 8-4:30
Employment Type: Full-Time
We invite you to join a cohesive, highly reputable team with a mission to care for our patients, each other, and the community.
Company Story
Delivering clinical excellence for over 20 years.
SEPT Physical Therapy is part of Advance Rehabilitation Management Group, a therapist-owned company, providing exceptional rehabilitation services since 1998. Our physical therapist-owned practice has been providing exceptional physical therapy services in the beautiful mountains of Western North Carolina since 1999. We have 9 private-practice clinics and manage 5 contract satellite outpatient clinics.
We work together.
We have a strong, collaborative team of therapy professionals committed to working together. If you are searching for a fantastic team to join and develop your clinical skills with, we would love to support you. Clinicians should work in an environment where they feel valued, heard, and equipped to grow in their careers.
Our patients are what drives us.
We treat each patient as we would want ourselves and our families to be treated. We are committed to providing the most personalized and skilled physical therapy service possible in a warm and friendly environment.
Job Overview & Work Site
Job Overview:
As a Front Desk Administrator, you'll play a crucial role within our outpatient services team, focusing on delivering outstanding customer service. Your responsibilities encompass warmly greeting and assisting patients, managing check-ins and check-outs, handling co-pays, verifying insurance coverage, scheduling and confirming appointments, and efficiently processing new therapy referrals. Additionally, you'll coordinate the commencement of care with our therapy staff while ensuring a seamless and timely experience for our patients.
Key Responsibilities:
Provide exceptional customer service, managing patient interactions both in-person and over the phone.
Handle administrative duties including, but not limited to, appointment scheduling, registration verification, and payment processing.
Maintain staff productivity by effectively managing therapists' schedules.
Act as a liaison between therapy staff, billing office, and MD offices.
Benefits
Benefits for Full-Time Employees include but are not limited to:
Medical/Dental/Vision insurance
401K with 50% employer match up to 6% per check
Paid holidays
Paid time off
Full-time benefit options start at 30 hours per week
Company-paid employee life insurance
Voluntary life insurance options
Short and long-term disability options
Employee assistance program (including mental health services)
License & Experience
Skills Required:
Proficiency in Microsoft Office (Word, Excel, Outlook).
Highly organized and skilled in managing schedules.
Ability to multitask and meet clinic scheduling goals.
Excellent interpersonal skills, demonstrating initiative, good judgment, and attention to detail.
Strong customer service skills, both in-person and over the phone.
Proficient typing skills.
Qualifications & Experience:
High school graduate; additional education (college or healthcare technical school) preferred.
1-2 years experience in a front office setting (healthcare environment preferred but not mandatory).
Motivated team player with a proactive work attitude and ability to work with minimal supervision.
Min USD $17.00/Hr. Max USD $20.00/Hr.
Auto-ApplyFront Desk Representative - Health & Fitness Center
Front desk clerk job in Clyde, NC
Your experience matters
Haywood Regional Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. By joining our team, you're embracing a vital mission dedicated to
making communities healthier
. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.
More about our team
Join our team at the Health & Fitness Center. Our dedicated team of exercise specialists, certified instructors and trainers support the needs of our community. We have a wide variety of positions within our 54,000 square foot facility. This position works closely with all areas within the facility to serve the needs of our members. Teamwork, critical thinking and compassionate service are important as we deliver high quality programs and services for the members, patients and guests.
How you'll contribute
A Front Desk Representative who excels in this role:
Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.
Greet patients and handle check-in/check-out process, including use of Clockwise system
Enter demographics and scan patient information into EMR and properly log patient into system
Verify patient demographic and insurance information, updating as needed
Collect patient payments
Answer and respond to inquiries; forward messages from patients, pharmacies, and other providers to clinical staff according to company protocol
Maintain accurate accounting of cash drawer during shift
Call patients to follow up on their visit to MAUC, as needed
Maintain cleanliness and functionality of office, particularly lobby and registration area
Why join us
We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:
Comprehensive Benefits: Tailored benefit options for PRN employees, and more.
Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
Professional Development: Ongoing learning and career advancement opportunities.
Health & Fitness Center Access **************************************************************************
What we're looking for
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Ability to read, write, and perform basic mathematical functions.
Minimum Education High school diploma or equivalent is required
Excellent interpersonal skills to effectively and courteously handle patient and family interactions and interactions with other staff.
Technology proficiency: familiarity with the use of Microsoft Office Suite; ability to utilize practice management, EMR, and Clockwise software accurately and efficiently.
Organized, detail-oriented, and able to work well under pressure.
Efficient and accurate completion of daily tasks and data entry.
Professional appearance and manner.
More about Haywood Regional Medical Center
Haywood Regional Medical Center (HRMC) is a 154-bed acute hospital and includes 11 multi-specialty clinics that have been offering exceptional care to the Haywood County community for over 97 years. The campus, located in Clyde, is also home to the 54,000 square foot Haywood Regional Health & Fitness Center, and the 44,000 square foot Outpatient Care Center. HRMC also operates two urgent care centers in the county. We are proud to be recognized for an “A” hospital safety grade from The Leapfrog Group, The Joint Commission National Quality Approval, Screening Center of Excellence with Lung Cancer Alliance, accredited Chest Pain Center from American College of Cardiology, and Center of Excellence from Addario Lung Cancer Foundation.
EEOC Statement
“Haywood Regional Medical Center is an Equal Opportunity Employer. Haywood Regional Medical is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”
Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
Auto-ApplyOptometry Clinic Front Desk / Receptionist
Front desk clerk job in Hendersonville, NC
Job DescriptionSalary: $16- $18
We are seeking a friendly and organized Optometry Clinic Receptionist to join our team and be the welcoming face of our clinic. As the first point of contact for our patients, you will play a crucial role in creating a positive and efficient experience. Teamwork is at the heart of our clinic's success, and we are looking for a receptionist who can contribute to our collaborative and patient-focused environment.
Responsibilities:
Patient Scheduling, Registration and Service:
Greet patients, by phone and in person, warmly and create a welcoming atmosphere in the clinic.
Provide exceptional customer service by answering inquiries, scheduling and reminding of patient appointments, and addressing patient concerns with empathy and professionalism.
Coordinate and manage the appointment schedule for optometrists and other clinic staff.
Collect and verify insurance coverage ensuring the collection and storage of all proper patient billing information.
Collect and verify patient information, insurance details, and medical history along with providing the necessary education on the necessary forms and documents needed for their visit.
Provide basic information to patients about clinic procedures, policies and services
Ensure accurate and complete entry of patient data into the clinic's electronic records system.
Maintain a high level of professionalism and confidentiality in handling patient information.
Assist in patient product ordering and dispensing as needed
Uphold the clinic's standards of customer service and ethical conduct.
Administrative / Clinic Support:
Assist with administrative tasks and operational support, including but not limited to, filing, emailing, order placement, payment and data entry.
Collaborate with all staff members to maintain an organized and efficient clinic environment.
Work closely with optometrists, opticians, optometric technicians, and other clinic staff to ensure seamless patient care.
Communicate effectively to relay important information and contribute to a positive team atmosphere.
Qualifications:
High school diploma or equivalent
Strong customer service skills focused on communication, listening and supporting a team based environment
Strong organizational abilities and attention to detail.
Proficiency in using office equipment and computer systems.
Willingness to embrace new technology and change
Elevate Eyecare is a growing network of optometry practices with team members who are passionate about delivering the best outcomes for patients.
Our vision is to be the best place to work and to deliver the ultimate patient experience to an ever-increasing number of people.
This is achieved through our four core values: patient first, growth-oriented, respect, and fun.
Experience local eyecare... elevated.
General Job Posting
Front desk clerk job in Hendersonville, NC
This is a general employment application.
At Blue Ridge Health our mission is to improve Health, inspire Hope, and advance Healing through access to Compassionate, Affordable, and Quality Care. We are seeking individuals with a passion for creating an exceptional patient and client care experience to join our team! We are a nonprofit system of Federally Qualified Health Centers (FQHCs) that works closely with communities to meet the ever-changing medical and behavioral healthcare needs of individuals throughout WNC.
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Auto-Apply