Front desk clerk jobs in Aventura, FL

Requirements Must have hotel experience. Must have a comprehensive knowledge of all hotel departments and functions. Must have good mathematical and computer skills. High school education required. Relevant training and experience and additional education preferred. CPR and first aid training preferred. Additional language ability preferred. Adjusts to high-pressure conditions and is open to change. Assumes responsibility for personal growth and development. Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates. Understands and communicates the Stepstone Mission and Core values. Expresses ideas and conveys information clearly, effectively, and professionally. Actively listens to others. Conveys company information, decision, or problems to appropriate parties on a timely basis. Works to resolve disagreements and is respectful of peers and co-workers. Minimum lifting of 20 pounds. Pushing, bending, stooping, upward reaching, manual dexterity. Hearing, writing, reading. Minimum pulling of 20 pounds. Other duties may be assigned. EOE/M/F/V/D

As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms. Your Responsibilities: * Demonstrates excellent customer service, communication, and time management skills. * Monitors Emergency Response System. * Greets and directs Residents, guests, and invitees. * Monitors and controls Electronic Security Control Systems. * Responds to emergency situations in a timely and efficient manner. * Monitors and controls access to the building. * Maintains daily log, records, and forms. * Resolves and follows-up on all complaints/issues. * Maintains a safe and secure environment throughout the building/property(s). * May be assigned other duties by the on-site property manager. * Follows safety procedures and maintains a safe work environment. * Other duties as required. Skills & Qualifications: * High school diploma or equivalency preferred. * College level courses in business or hospitality preferred. * Two (2) to three (3) years of business experience preferred. * Computer literacy: command of information system hardware/software is preferred. * Effective written and verbal communication skills. * Multiple language fluency is desirable. * Strong customer service, communication and interpersonal skills required. Physical Requirements: * Ability to lift 30 - 50 lbs. * Work in an upright standing or sitting position for long periods of time. * Handle, finger, grasp and lift objects and packages. * Reach with hands and arms. * Communicate, receive, and exchange ideas and information by means of the spoken and written word. * Ability to quickly and easily navigate the property/building as required to meet the job functions * Complete all required forms. * Ability to work extended hours and weekends based on project requirements. * Ability to respond to emergencies in a timely manner. Schedule: flexible What We Offer: As a full-time non-exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions. Compensation: $20 per hour Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

Welcome Desk staff is the first line of contact for Anatomy members and guests. Provide superior customer service while assisting them in membership questions, facility questions, and merchandise purchases. Must be able to convey and enforce policies while still maintaining poise and a positive demeanor. Must Haves Communicating with supervisors, peers, or subordinates: Must provide information to supervisors, and co-workers by telephone, in written form, e-mail, or in person in a timely and efficient manner. Qualifications Must be at least 18 years or older to apply. Responds to members requests with a can-do attitude. If its an issue that you cannot resolve, relay the information to the manager/supervisor on duty to handle Must have a friendly, outgoing personality and enjoy social interaction Must have a cooperative, positive and optimistic attitude. Must exhibit enthusiasm for the club and for the job. Must be a patient, courteous listener, and able to show empathy Must have the ability to prioritize and work within a fast paced environment. Abel to work as part of a team Demonstrate excellent problem solving and communication skills Schedule Needs Have flexibility with their schedule Have ability to work weekends, holidays, early morning and /or late evenings Key Responsibilities Greet and provide prompt courteous customer service. Assists members and guest with questions and product selection. Maintain a positive attitude and take initiative. Maintain excellent communication skills: phone, within a team, and between co-workers Maintain product knowledge for products at front desk. Working knowledge of Club Ready so can perform following tasks: PT, Membership, Pilates, Stretch and Merchandise Sales Provide answers to simple billing inquiries. Search for prospects and members.Maintain Anatomy aesthetic, appearance, atmosphere, and culture. Work as a cohesive team with all Anatomy team members to ensure efficiency and effectiveness. Daily Procedures Answer any questions, providing information about the club, class schedule, instructors and trainers, etc. Utilize cash and Club Ready POS system management Receive and process membership and service payments Guide customers with regards to the latest club promotions, discounts, and/or special events. Receive deliveries and ensures they are taken to their proper destination within the club. Maintain a personal, professional and helpful image upholidng Anatomys customer servicew standards Daily Expectations Maintain cleanliness of the desk, desk area, and lobby No personal tasks (i.e. texting, emailing, web surfing, personal phone calls Keep front desk area (top and behind) and lobby neat and tidy Stay up to date on interdepartmental communication emails Communicate in a timely manner to the Membeship Sales Teams (via email and text) any guests or non-members interested in touring the club Have a pleasant demeanor when addressing all members and guesst entering and leaving the club When greeting members and guests in person or on the phone, voice is always smiling. Make eye contact when speaking to members and guests. Follow and complete Opening and Closing checklists provided.

This position provides clerical and logistic support to the service center.? Process service orders, maintains parts, and logistic files, answers phones, generates and forwards service center reports, interfaces with suppliers and maintains office files.? Interface wtih all levels of management, team members, internal and external customers.? DUTIES AND RESPONSIBILITIES: Handle incoming calls Generate service orders for dispatch to technicians Post completed service orders from technicians and contractors Post shuttle sheets from drivers for units shuttled out Assist customers with merchandise follow up Generate daily, weekly, and monthly reports Daily follow up on warranty rejects Qualifications JOB REQUIREMENTS: Previous work experience in office environment Must be self starter and dependable Computer literate and working knowledge of Microsoft produts (Word, excel etc.?) Excellent phone and interpersonal skills Detail oriented and organized Decision making, problem solving ability Must be able to multi-task Must be able to work in a very fast paced environment Previous data entry experience

Gazed at the multi-color exterior in the buzzing neighborhood that lies just outside, SLS LUX Brickell offers both our team members and our guests extraordinary experiences infused with glamour and a playful spirit. We have an exciting career opportunity to join our team. Say farewell to the ordinary and hello to SLS LUX Brickell, an irresistible and spellbinding retreat in the city's center. Job Purpose: Under the general guidance of the Front Office Manager, perform all duties connected with arriving and in-house guests, ensure that all our regular and VIP guests receive high quality, personalized service, an Engaging, Dynamic Guest Experience and maintain our guest recognition program. Duties & Functions: • Actively welcome, greet, and check guests in • Inform guests with a savvy knowledge of the hotel, its services, the city, and local ‘happenings' • Ensure all requests are dealt with accurately and they receive the appropriate service, attention, and follow up • Differentiate between guest types and handle them in the appropriate manner; guests with confirmed or claimed reservations, walk ins, VIP guests, groups, etc. • Follow up on all arrivals using the prescribed procedure, modification of registration cards, special requests, rate changes, room changes and account inquiries, reservation inquiries • Deal with all guest requests, accidents, and/or thefts promptly, no later than within a 20 minute response time, and record all matters in HotSos or hotel-specific recording process • Update and maintain the reception handover book, and pass on all guest feedback to the Manager on duty so appropriate action may be taken • Ensure guest privacy and security, any confidential guest information is not disclosed and processes are aligned with the company confidentiality standards • Ensure the correct procedure and policy standards are adhered to • Ensure all necessary supplies are available for the front desk, manage par stock, and order supplies • Complete the appropriate reports and audits during the overnight shift • Comply with hotel credit policy as it relates to cash payments; credit card payments; account to company; voucher payments; third-party payments, international currency, etc. • Encourage up-selling in order to maximize rates • Ensure work areas are cleaned and maintained at all times • Any other reasonable duties as assigned by the supervisor or manager • We recognize we are in the hospitality industry and that may require us to provide lateral service. We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional service Job Description ADDITIONAL RESPONSIBILITIES • Communicate effectively, both verbally and in writing, to provide clear direction to the venue teams. • Communicate with employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions, and provide accurate information. • Remain calm and alert, especially during emergencies and/or heavy restaurant activity, serving as a role model for the team and other employees. Interact with other department personnel and venue staff as needed. • Make decisions and take actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations. To be aware of and ensure constant compliance with all necessary operational policies including: • Health and Safety • Food Hygiene • Maintenance • Emergency Procedures • Liquor Licensing SUPPORTIVE FUNCTIONS In addition to the performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Attend mandatory meetings including divisional meetings, staff meetings, etc. • Participate in community events and ensure corporate social responsibility goals of the company are met. • Utilize traditional software programs such as Microsoft Office (Word, Excel, Outlook, and PowerPoint), Micros, ADP, Open Table, and any departmental-specific systems used. • Keep the work area clean and organized. • Ensure confidential documents are kept in a secured area. • When disposing of confidential documents that contain any personally identifiable information, they must be shredded or pulverized. • Complete other duties as assigned by the Department Head. • Demonstrate positive leadership characteristics, which inspire Team Members to meet and exceed standards. • Ensure compliance with the company's policies and procedures. OTHER DUTIES Assimilate into the company's culture through understanding, supporting, and participating in all the company elements. Demonstrate working knowledge of the service standards. Regular attendance in conformance with the standards, which may be established by the company from time to time, is essential to the successful performance of this position. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the property. SAFETY REQUIREMENTS Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The restaurant will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged, or lost PPE, or equipment that does not fit properly, to your Manager. Requires the ability to lift large and heavy packages and boxes and the ability to load and unload small and large boxes as needed. Must have the ability to safely lift a minimum of 50 lbs. without assistance and to push and pull up to 150 lbs. with appropriate equipment. GROOMING/UNIFORMS All employees must maintain a neat, clean, and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. OTHER Additional language ability preferred. Qualifications SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • Bachelor's Degree preferred. High School Diploma or equivalent required • One (1) to two (2) years in a public contact position, preferably in an upscale or lifestyle brand hotel • Ability to work overnight • An intermediate to proficient understanding of Computer systems such as Opera, Go Concierge, HotSOS, Microsoft Word, Excel & Outlook is preferred • Enter and locate work-related information using computers and/or point-of-sale systems • Ability to spend extended lengths of time viewing a computer screen • Possess a gracious, friendly, and fun demeanor • Ability to multitask, work in a fast-paced environment, and have a high level of attention to detail • Maintain positive and productive working relationships with other employees and departments • Ability to work independently and to partner with others to promote an environment of teamwork • Must be able to stand or walk a minimum eight-hour shift. • Must be observant and quick to respond to various situations while also multitasking and handling stressful situations. • Must be able to twist, tow (push or pull), reach, bend climb, and carry objects as necessary. • Must have excellent communication skills and be able to read, write, speak, and understand English. • Must be able to work inside and outside at all times of the year as needed, based on business volumes. Additional Information All your information will be kept confidential according to EEO guidelines.

We are looking for an experienced Front Desk Agent to join our team at Miccosukee Casino & Resort. As a valued team member, we are committed to delivering a memorable, impressive, caring, committed and original experience for our guests, our team members, and community. We uphold this commitment by providing a safe and enjoyable workplace where YOU are our number one priority. It is the MICCO way. Miccosukee Casino & Resort is expanding, with completed projects including a new Smoking Room & Bar, a High Limit Slots area, and a VIP Lounge, all designed to enhance the guest experience. Future plans include a lazy river and water park, an over 2,000 capacity entertainment venue, and renovated hotel rooms to become a top South Florida destination. We are proud to be recognized for both our workplace culture and guest experience. Miccosukee Casino & Resort has been awarded the 2023 Miami-Dade Favorites Gold Award for Best Casino, named Miami New Times' Best of Miami Winner in 2024, and recognized as a USA Today Top Workplace in both 2024 and 2025. We are seeking passionate, service-oriented individuals to join our exceptional team. If you're ready to grow with us while enjoying competitive compensation, great benefits, and a fun work environment, we look forward to meeting you! Qualifications High School Diploma or GED/equivalent required, Ability to obtain and maintain a Tribal Gaming License Hotel/Front Desk experience required One-year computer, cash handling, and guest service experience. OPERA system experience highly preferred. Excellent communication Skills and friendly, outgoing personality required Ability to read and comprehend instructions, correspondence, and memos. Ability to write correspondence. Ability to effectively communicate and present information in both one on one and group settings to guests, staff, and other employees of the resort. English required, bilingual preferred. Must be able to communicate effectively with guests, team members and management in English Ability to calculate figures and amounts such as discount, commissions, and percentages. Ability to make decisions and apply commonsense understanding to give and carry out instructions in written, oral, or diagram form. Ability to deal with problems involving concrete variables in standardized situations and in stressful conditions. Be able to work indoors and be exposed to various environmental contaminants including smoke Ability to lift or carry a minimum of 20 pounds unassisted in the performance of specific tasks assigned Must be able to work with others, communicate well, receive direction, and provide feedback when needed to achieve department goals and objectives Must maintain a positive attitude toward work and interface with guests in a congenial and polite manner Must be able to address stressful situations with clients with dignity and the utmost tact and politeness Must be able to touch and handle supplies in a safe and non-hazardous manner, maintaining proper hygiene, cleanliness, and disposal methods. Members are expected to conduct and carry themselves in a professional manner at all times and to observe the Company's standards, work requirements and rules of conduct. Responsibilities The Front Desk Agent is responsible for the professional, efficient operation of the reception desk. The primary objective is providing overall care, hospitality, and outstanding guest service resulting in consistent guest satisfaction. Adhere to the Miccosukee Service Expectations and ensure team compliance Maintain a professional appearance and always be punctual, courteous, friendly, and helpful and articulate to our internal and external guest. Must have complete knowledge of guest room inventory and all hotel facilities. Ability to perform fast, efficient, friendly check ins and outs, including handling and maintaining a cash bank, posting charges and auditing day's work. Adhere to all company credit policies to ensure all revenue expected will be received. Full understanding of credit systems to ensure correct handling of credit card and check transactions. Ensure a sales attitude is adopted at all times, providing a maximization of rooms sales and revenue for the hotel. Thorough knowledge of hotel rates including wholesalers and packages. Up to date knowledge on all promotions and guest programs. Adhere to preset availability and rate controls. Complete understanding of market and segment mix. Good communication skills are mandatory in order to handle guest inquires and complaints as well as maintaining a high level of understanding between other hotel departments. Excellent telephone skills with the ability to promote and inform guests of hotel services as well as answer questions or handle complaints. Have full knowledge of Front Desk reports necessary to plan the day. Ensure packages and messages are delivered in a timely manner. Familiarity with Guest and department emergency procedures. Ensure the highest possible level of guest service is maintained. Complete understanding of details involved for White, Black, and Red card members. Responsible for accurate work; modifying guest information, confirmation of rate and departure dates and number of guests to eliminate errors and rebates. Full understanding of guest and house bank safe deposit procedure. Ensure supervisor and Front Office Manager is kept informed of all developments within the department by proper use of department log books and monthly/daily communication meetings. Must be flexible to work varying shifts. Consistent and regular attendance is an essential function of this job Performs other related duties as assigned The Casino & Resort will function seven days a week, 24 hours a day. We may find it necessary to re-schedule shifts according to our business volume. You must be willing and available to fulfill these demands While performing the duties of this job, the team member will be regularly required to walk, stand and sit. The associate will occasionally be required to climb and use balance. Additionally, the team member will frequently be asked to use hands and arms carry and lift items. Specific vision abilities required to perform this job include close vision and distance vision. While performing the duties of this job, the team member may experience temperature fluctuations and moderate to high levels of noise. This is a smoking environment.

Job Description Ocean Beach Club Hotel in Fort Lauderdale, FL is looking for one front desk agent to join our strong team. Our ideal candidate is a self-starter, punctual, and reliable. Represents the hotel to the guest throughout all stages of the guest's stay by working with ALL hotel personnel to ensure every guest experiences superior customer care. Responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a pleasant arrival and departure experience. We are looking for an individual who is a self starter, and a quick thinker. Being able to handle pressure is also a quality we are seeking in a future employee. A candidate does not have to have hotel experience, but MUST commensurate this with excellent customer service skills. You must have OPEN availability. Please do not respond if you have any restrictions to your schedule. Job Duties: * Maintains an inventory of vacancies, reservations and room assignments. * Possesses a working knowledge of the reservations process. Takes same day reservations and future reservations when necessary. Knows cancelation procedures. * Knows room locations, types of rooms available, and room rates. * Registers arriving guests and assigns rooms. * Coordinates room status updates with the housekeeping department. * Coordinates guest room maintenance work with the engineering and maintenance division. * Uses persuasive selling techniques to sell rooms and to promote other services of the hotel. * Knows daily activities and meetings taking place in the hotel. * Reports any unusual occurrences or requests to the manager. * Manages and resolves all guest complaints in a professional and courteous manner. * Processes guest check-outs and handles monetary transactions. * Maintains customers' privacy. * Maintains a high level of professional appearance and demeanor. * Performs other duties as assigned. Qualifications: * High school diploma or equivalent. * Previous Front Desk experience preferred. * Ability to communicate with public, hotel staff, and management in a professional manner. * Knowledge of surrounding areas and local events. * Ability to understand and adhere to proper credit, check cashing, and cash handling policies and procedures. Able to properly secure guest information. * Ability to learn safety, emergency, and accident prevention policies and procedures. * Skilled in the use of front office equipment. * Knowledge of proper telephone etiquette. * Ability to work a flexible schedule, including weekends and holidays. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Job Description Title: Director of First Impressions Hours: Varies between 2pm - 8pm during the week and Saturdays until 2pm SPANISH IS REQUIRED FVI School of Nursing and Technology is a private, post-secondary institution providing associate and diploma career programs in nursing, allied health, and technology. The institution is licensed by the Florida Commission of Independent Education and nationally accredited by the Council on Occupation Education (COE). As a small, entrepreneurial business we pride ourselves on having an engaged, aligned team dedicated to helping our students achieve success. Our core values are central to our success, and we have a relentless pursuit to maintain those values within our organization. We work hard and have fun but promote a culture of balancing time with family and community. We are committed to creating a warm welcoming environment where everyone who visits will feel that FVI School of Nursing and Technology genuinely cares for everyone who visits, works, or attends classes at FVI. To do so, in this role, it is expected that as a member of the FVI team exemptional customer experience is expected with every interaction. A director of first impressions is the first staff member that interacts with visitors, guests, students, and staff and is responsible for other front desk and administrative tasks. It is a crucial role on the campus because first impressions matter and it is formed at the first contact with the front office staff. Visitor & Front Desk Management: - Greet and welcome visitors within 60 seconds of their arrival with a warm smile and direct eye contact. - Avoid distractions such as personal phone use or idle conversations with colleagues. - Direct visitors appropriately, which may include walking them to the correct office or department. - Notify company personnel immediately upon the visitor's arrival, offer water if necessary, and follow up if not greeted within 10 minutes. - Answer phones with a professional, warm tone within three rings; ensure no calls go to voicemail during business hours. - Check voicemail every 15 minutes to avoid missed calls. Exam Proctoring: - Serve as the primary proctor for pre-admission exams, including Wonderlic (daily) and TEAS (On Wednesdays). - Provide clear instructions and create a comfortable environment for applicants before the exam. - Print and distribute exam results promptly, updating the applicant tracker by the close of each business day. Applicant Registration Assistance: - Assist applicants with the self-serve registration process using the ADM system, ensuring all required documents (POG, photo ID, program plan) are uploaded. - Review all documents to verify applicant signatures and completion. - Update applicant statuses in Diamond and LSQ systems by close of business daily. - Direct applicants to pay the registration fee after completing the enrollment process. - Maintain 99.9% accuracy in all registration-related tasks. Nursing Applicant Support (Complio Process): - Initiate the Complio process for incoming nursing applicants after registration. - Provide clear instructions on completing background checks, fingerprinting, drug screening, health clearances, and immunizations. - Ensure Complio tasks are completed within 8 business hours of the registration process. - Send weekly email reminders to registered students with incomplete requirements. - Update the registration tracker every Wednesday and Friday with accurate status updates. Data Management & Accuracy: - Ensure all data is input into CRM and student information systems in real-time, with 99.9% accuracy. - Run end-of-day reports or start-of-day reports to verify the completeness and accuracy of data entry. - Update application and registration trackers by the end of business on Mondays and ensure all pre-admission requirements are met. - Conduct file audits and verify that all future start students are properly submitted to the registrar after the add/drop period. Registrar's Office Support: - Assist the Registrar's Office with processing diplomas and in-service certificates within 2-4 weeks of the graduation date. - Help applicants complete the self-serve digital enrollment process and ensure all required documents are submitted accurately. - Direct applicants to pay registration fees once enrollment is completed. Campus Operations Support: - Support campus events such as new student orientation and open houses, ensuring sign-in sheets are ready 60 minutes before the event starts. - Order supplies, refreshments, and other items necessary for campus operations and events. - Handle mail and package management, including scanning and distributing mail to hybrid or off-site team members, and ensuring packages are stored out of sight from visitors. Communication & Collaboration: - Ensure all communications, including messages and emails, are promptly delivered to the appropriate department within 5 minutes. - Check email hourly and disseminate important information to team members or students as necessary. Key Metrics: -Spanish is required - 99.9% accuracy in all data entry and document processing tasks. - Timely updates to all relevant systems and trackers by close of business. - Greet visitors within 60 seconds and answer calls within three rings. - Respond to missed calls and voicemails within 15 minutes. - Ensure all nursing applicants receive Complio instructions within 8 business hours.

Job details Salary$16- $17 an hour Job TypeFull-time Full Job DescriptionWe are currently looking for an High Energetic Front Desk Receptionist in Davie. This person will be handling a variety of administrative support tasks, including answering phones, receiving visitors, preparing meeting and training rooms, sorting and distributing mail, and making travel plans. Salary $16 - $17/HRFull-Time Monday - Friday 8:30 am - 5:00 pm+ Benefits ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Greets and directs customers, vendors, and other visitors Answers the phone, screens and routes phone calls Distributes incoming faxes Opens the mail and distributes to different departments Controls inventory and makes orders of office supplies, coffee, sugar etc Organizes Conference Room reservations and assures the area is ready for use again after each meeting. Controls visitor entry to the facility Makes hotel reservations for Management Performs other clerical functions as requested by the immediate Supervisor QUALIFICATIONS: High School diploma. Associates Degree preferred. 1 to 3 years of experience as a Receptionist/Admin Excellent verbal and written skills Strong communication and interpersonal skills Ability to multitask Organization skills Ability to work under pressure Proficient in MS Office Bilingual English- Spanish

Job Description Overall Scope and Responsibility: Responsible for the accurate balance of Hotel Room Revenue, Food & Beverage, Retail outlets, Valet postings, House Accounts, settlements in Opera & Micros. Perform and settle all End of Day procedures. Conduct Front Office functions. Main Duties: Operational Receive Handover from PM Shift. Read and Initial Log book. Follow up on any request. Check the figures in Opera, Room Availability & Percentages. Prepare emergency back-up reports. Ensure no pending departures and Special request on arriving VIP'S had been met. Performed Bucket Check: Ensure all guest information, arrival date, departure date, method of payment has been register and updated, guest address and signature is obtained Performed Discrepant Room Report Prepare credit limit report for all guest folios, House accounts. Noting additional credit. Balance each cashier's settlement report at the end of the shift to the cashier's filled out summary report. Compare the amounts for each cashier by running tapes by types (and batch) to the POS Summary Report to the General Cahier's Deposit Summary to the net Cash Deposit amount, to the net Cash Settlements. Noting discrepancies. Balance and Audit Front Office posting and settlements. Ensure that the corrections from the Room & Count Sheet agree to the correction sheets and note adequate explanation and approval for unusual items. Balance all credit cards, charge totals to individual cashier reports, and prepare credit cards for submission, ensuring that adding machine tapes of both soft and hard copies agree and are balanced with credit card folios. Ensure all Food & Beverage tickets had been turned in at closing time; including Banquet, cash bars and special events. No open tickets in the system. Separate Room Service and Restaurant checks which go directly to City Ledger and or House Accounts. Balance all to Guest folios POS Summary Report. Complete Daily Summary Balance and Audit all Food and Beverage outlets of the hotel. Ensure Micros figures match with Opera figures before processing End of Day. Prepare and balance Banquet Spreadsheets. Items include all of the F&B checks for the day; F&B Point of Sale system generated financial data, and the cashiers' summary reports. Balance all retail outlets. Ensure retail room charges are signed and properly process into guest folios. Balance and Audit all Valet postings in guest folios by tickets and quantity. Ensure that Telephone Call Accounting System reporting has been completed and the system is functional and all call charges are posted to the folio. Prepare all allowances, miscellaneous charges, for proper approval, description and prepare for PC routing. Guest with a Balance report balanced and zeroed out nightly before End of Day. Prepare House Account Summary nightly and prepare for PC routing. Performed Room & Tax postings (excluding selected house accounts), End of day rollover, and cc settlements in Opera & Micros. Organize the Night Audit work in an orderly manner for distribution to the Income Auditor. Report any problems or discrepancies to the Night Manager, Income Auditor and Assistant Financial Controller on a daily basis Ensure the copy and back-up procedures are properly completed on the hotel's computer system. Back up tape to be change nightly. Coordinate newspaper delivery, check for special newspaper requests. Prepare and Distribute all end of the day reports. Process No shows and Cancel Reservations. Ensure wake-up calls are process. Update pass-on log, enter new day's arrivals/ departures, VIPs etc Perform any additional duties assigned by the Director of Finance, Assistant and or Income Auditor. Report any guest issue or emergency situation to Night Manager. Project a professional, friendly and courteous image to guest and staff. Provide detailed information to guests regarding hotel services, hours of operation, key personnel, daily activities and special functions. Assist in relocating guest when necessary, in a professional and diplomatic manner. Prepare registration cards for new arrivals, process early departures and handover information to AM Shift. Occasional Overnight Security duties and/or shifts General To understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel's policy on Fire, Hygiene, Health and Safety. To always work to the best of your ability To be financially aware and aim to strive for a successful profitable business. To report for duty punctually following the correct clock in procedures. To be groomed and dressed as stipulated in the staff handbook including wearing the correct clean uniform at all times. To maintain a high standard of personal appearance and hygiene at all times. To maintain a good rapport and working relationship with all To be fully aware and cooperate with all the security policies. To handle guest and employee inquiries to the best of your ability in a courteous and efficient manner and report guest complaints or problems to supervisors or manager on duty at all times To provide and maintain the highest possible service standards to our clientele at all times To use your knowledge to the best of your ability with regard to legal matters To never be under the influence of drugs or alcohol when on duty. To be familiar with the emergency procedures of the hotel Never to communicate to any members of the press with regard to Think Hotel Group, it's clientele and the owners of the hotel. Not to carry any weapons on property.

At Omni Amelia Island Resort & Spa guests can explore 3.5 miles of pristine beach and scenic marshlands while enjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full-service spa, endless dining options and family-friendly activities. Omni Amelia Island Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Amelia Island Resort & Spa may be your perfect match. Job Description The Spa Front Desk Agent is responsible for welcoming guests to the spa and assisting them with the booking and retail processes. This role must also maintain the relaxing spa environment while checking in/out guests, answering phones, and ensuring guest satisfaction. This is a high paced multi-faceted position. Responsibilities • Consistently maintain visual and behavioral professionalism while on Omni property. • Answer phones with the Omni greeting/closing and provide accurate information. • Provide options for upgrade opportunities while booking service reservations. • Welcome guests and members during check-in, providing information needed during their visit. • Properly check guests out and give accurate descriptions of retail products provided by providers. • Understand retail products and how to sell through educating the guest of its purposes. • Maintain cleanliness of the front lobby, guest areas, and desk presentation. • Participate in periodic product inventory as directed. • Attend all mandatory meetings and training scheduled for/by The Spa • Conduct tours of the spa area Qualifications • Must be 18 years of age • Ability to clearly and effectively communicate in English. • Commitment to work independently as needed, while ensuring team needs are also met. • Ability to work in a high paced, multi-tasking role, with grace and professionalism. • Dependable with assigned work schedules, understanding shifts may vary with business levels. • Commitment to exceed the expectation of guests, always operating with a strong sense of detail • Must be able to stand for long periods of time. • Operate various computer systems, while multi-tasking with professionalism and accuracy. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

Now Hiring Data Entry Processor Evening Shift 6:00 PM to 2:30 AM Monday through Friday 16.00 per hour Inputs various data into specified computer system with limited judgment. Under direct supervision operates numerical and/or alphabetical data input from source documents received from clients. Follows basic specified data entry instructions. Refers problems to higher-level operators. Maintains records of individual production. Data entry of test request form and rebill information received in numerous formats from clients. Edit data received to ensure proper information for billing. Count of daily work for quality assurance audits. Adheres to productivity standards. Sorts and processes requisitions Must be detail oriented and can type at least 40 wpm Some medical background a plus.

A welcome ambassador to all guests, creating memorable moments and providing excellent customer service at the front desk from the beginning of making reservations to the guest departure. Front Desk Agent will respond to guest needs, requests and problem resolutions. Job Description * Welcome and register guests expeditiously, provide information to guests as needed, obtain identification and credit/check approval as directed by hotel policy. Verify rate and departure date. Confirm and modify information required to complete the registration process as per hotel procedures. * Check departing guest out of the the hotel as per hotel procedures. * Answer all guest questions accurately and resolve problems in a timely manner ensuring guest satisfaction. Authorize revenue allowances as allowed by hotel policy. * Resolve guest problems and complaints * Be knowledgeable of hotel and surrounding area; to sell promote rooms and seasonal hotel promotions. * Deliver and maintain Hilton's Brand Standards. Job Requirements * Applicants must possess excellent customer service and computer skills * Applicants must be able to a flexible schedule (AMs/PMs) along with Saturdays, Sundays and Holidays * Ideal candidate has previous OnQ and hotel experience Benefits: * Vacation, Sick and Holiday Pay * 401(k) with company match of 4% * Medical, Dental, Vision and Life Insurance * Short and Long Term Disability * Voluntary Critical Illness, Voluntary Hospital and Voluntary Accident Insurance * Hilton Team Member Travel Discounts * Free Uniforms, Safety Shoes and Team Member Parking Hilton Boca Raton Suites is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to ****************************** or call ************to let us know the nature of your request.

Atlantic | Pacific Companies is a dynamic industry leader, with a growing and diverse portfolio of properties throughout Florida, Georgia, Texas, and North Carolina. We are looking for passionate people who enjoy challenges and helping others. Does this sound like you? Join us! Our Company is seeking: An experienced and highly motivated Front Desk Attendant for our Condominium in Midtown Miami/Edgewater, FL (33132). Schedule: 3p-11p (Days TBD; may include weekends) Requirements: Previous hospitality, condominium or similar experience strongly preferred High School diploma, or GED equivalency Customer service experience Proficient in computer software including but not limited to, Microsoft Office (Excel, Word and Outlook) Verbal and written communications skills in both English and Spanish preferred Responsibilities: Greet residents and their guests Coordinate deliveries of packages, flowers, restaurant food, others Monitor security cameras, exterior doors to the building and maintain a secure environment for our residents Control guest/vendor access to residential floors through elevator control system. Control access to amenity areas such as the spa, pool and beach areas Review daily front office procedures and facilitate communication between owner and maintenance team members Ensure all areas are maintained in a professional and clean manner during shift Follow all safety and security policies, programs and procedures Atlantic Pacific Companies is a drug-free workplace. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Orange Ave Hospitality Llc in Tamarac, FL is looking for one front desk agent to join our 28 person strong team. We are located on 5070 Fl 7. Our ideal candidate is attentive, motivated, and hard-working. : Front Desk Agent Responsibilities Greet guests upon arrival with a warm, friendly attitude Check guests in and out accurately and efficiently Answer phone calls and assist with guest inquiries, reservations, and requests Handle payments, verify identification, and maintain accurate records Provide information about hotel amenities, local attractions, and directions Communicate effectively with housekeeping and maintenance teams to ensure guest satisfaction Resolve guest concerns promptly and professionally Maintain a clean, organized, and professional front desk area Qualifications Previous hotel or customer service experience preferred but not required Excellent communication and interpersonal skills Strong attention to detail and ability to multitask Basic computer skills; experience with hotel management systems a plus Flexible schedule - must be available for weekends, holidays, and various shifts Positive attitude and professional appearance Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned by the supervisor. Job Type: Full-time Benefits: 401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Work Location: In person By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms. Your Responsibilities: Demonstrates excellent customer service, communication, and time management skills. Monitors Emergency Response System. Greets and directs Residents, guests, and invitees. Monitors and controls Electronic Security Control Systems. Responds to emergency situations in a timely and efficient manner. Monitors and controls access to the building. Maintains daily log, records, and forms. Resolves and follows-up on all complaints/issues. Maintains a safe and secure environment throughout the building/property(s). May be assigned other duties by the on-site property manager. Follows safety procedures and maintains a safe work environment. Other duties as required. Skills & Qualifications: High school diploma or equivalency preferred. College level courses in business or hospitality preferred. Two (2) to three (3) years of business experience preferred. Computer literacy: command of information system hardware/software is preferred. Effective written and verbal communication skills. Multiple language fluency is desirable. Strong customer service, communication and interpersonal skills required. Physical Requirements: Ability to lift 30 - 50 lbs. Work in an upright standing or sitting position for long periods of time. Handle, finger, grasp and lift objects and packages. Reach with hands and arms. Communicate, receive, and exchange ideas and information by means of the spoken and written word. Ability to quickly and easily navigate the property/building as required to meet the job functions Complete all required forms. Ability to work extended hours and weekends based on project requirements. Ability to respond to emergencies in a timely manner. Schedule: Morning - 7am - 3pm Afternoon - 3pm - 11pm Overnight - 11pm - 7am What We Offer: As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions. Compensation: $16- $18 Hourly Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms. Your Responsibilities: * Demonstrates excellent customer service, communication, and time management skills. * Monitors Emergency Response System. * Greets and directs Residents, guests, and invitees. * Monitors and controls Electronic Security Control Systems. * Responds to emergency situations in a timely and efficient manner. * Monitors and controls access to the building. * Maintains daily log, records, and forms. * Resolves and follows-up on all complaints/issues. * Maintains a safe and secure environment throughout the building/property(s). * May be assigned other duties by the on-site property manager. * Follows safety procedures and maintains a safe work environment. * Other duties as required. Skills & Qualifications: * High school diploma or equivalency preferred. * College level courses in business or hospitality preferred. * Two (2) to three (3) years of business experience preferred. * Computer literacy: command of information system hardware/software is preferred. * Effective written and verbal communication skills. * Multiple language fluency is desirable. * Strong customer service, communication and interpersonal skills required. Physical Requirements: * Ability to lift 30 - 50 lbs. * Work in an upright standing or sitting position for long periods of time. * Handle, finger, grasp and lift objects and packages. * Reach with hands and arms. * Communicate, receive, and exchange ideas and information by means of the spoken and written word. * Ability to quickly and easily navigate the property/building as required to meet the job functions * Complete all required forms. * Ability to work extended hours and weekends based on project requirements. * Ability to respond to emergencies in a timely manner. Schedule:Flexibe What We Offer: As a full-time non-exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions. Compensation: $20.00 per hour Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms. Your Responsibilities: Demonstrates excellent customer service, communication, and time management skills. Monitors Emergency Response System. Greets and directs Residents, guests, and invitees. Monitors and controls Electronic Security Control Systems. Responds to emergency situations in a timely and efficient manner. Monitors and controls access to the building. Maintains daily log, records, and forms. Resolves and follows-up on all complaints/issues. Maintains a safe and secure environment throughout the building/property(s). May be assigned other duties by the on-site property manager. Follows safety procedures and maintains a safe work environment. Other duties as required. Skills & Qualifications: High school diploma or equivalency preferred. College level courses in business or hospitality preferred. Two (2) to three (3) years of business experience preferred. Computer literacy: command of information system hardware/software is preferred. Effective written and verbal communication skills. Multiple language fluency is desirable. Strong customer service, communication and interpersonal skills required. Physical Requirements: Ability to lift 30 - 50 lbs. Work in an upright standing or sitting position for long periods of time. Handle, finger, grasp and lift objects and packages. Reach with hands and arms. Communicate, receive, and exchange ideas and information by means of the spoken and written word. Ability to quickly and easily navigate the property/building as required to meet the job functions Complete all required forms. Ability to work extended hours and weekends based on project requirements. Ability to respond to emergencies in a timely manner. Schedule: Morning - 7am - 3pm Afternoon - 3pm - 11pm Overnight - 11pm - 7am What We Offer: As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions. Compensation: $16- $18 Hourly Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms. Your Responsibilities: * Demonstrates excellent customer service, communication, and time management skills. * Monitors Emergency Response System. * Greets and directs Residents, guests, and invitees. * Monitors and controls Electronic Security Control Systems. * Responds to emergency situations in a timely and efficient manner. * Monitors and controls access to the building. * Maintains daily log, records, and forms. * Resolves and follows-up on all complaints/issues. * Maintains a safe and secure environment throughout the building/property(s). * May be assigned other duties by the on-site property manager. * Follows safety procedures and maintains a safe work environment. * Other duties as required. Skills & Qualifications: * High school diploma or equivalency preferred. * College level courses in business or hospitality preferred. * Two (2) to three (3) years of business experience preferred. * Computer literacy: command of information system hardware/software is preferred. * Effective written and verbal communication skills. * Multiple language fluency is desirable. * Strong customer service, communication and interpersonal skills required. Physical Requirements: * Ability to lift 30 - 50 lbs. * Work in an upright standing or sitting position for long periods of time. * Handle, finger, grasp and lift objects and packages. * Reach with hands and arms. * Communicate, receive, and exchange ideas and information by means of the spoken and written word. * Ability to quickly and easily navigate the property/building as required to meet the job functions * Complete all required forms. * Ability to work extended hours and weekends based on project requirements. * Ability to respond to emergencies in a timely manner. Schedule:Flexibe What We Offer: As a full-time non-exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions. Compensation: $20.00 per hour Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.