Front Desk Staff
Front desk clerk job in Fort Lauderdale, FL
As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms.
Your Responsibilities:
Demonstrates excellent customer service, communication, and time management skills.
Monitors Emergency Response System.
Greets and directs Residents, guests, and invitees.
Monitors and controls Electronic Security Control Systems.
Responds to emergency situations in a timely and efficient manner.
Monitors and controls access to the building.
Maintains daily log, records, and forms.
Resolves and follows-up on all complaints/issues.
Maintains a safe and secure environment throughout the building/property(s).
May be assigned other duties by the on-site property manager.
Follows safety procedures and maintains a safe work environment.
Other duties as required.
Skills & Qualifications:
High school diploma or equivalency preferred.
College level courses in business or hospitality preferred.
Two (2) to three (3) years of business experience preferred.
Computer literacy: command of information system hardware/software is preferred.
Effective written and verbal communication skills.
Multiple language fluency is desirable.
Strong customer service, communication and interpersonal skills required.
Physical Requirements:
Ability to lift 30 - 50 lbs.
Work in an upright standing or sitting position for long periods of time.
Handle, finger, grasp and lift objects and packages.
Reach with hands and arms.
Communicate, receive, and exchange ideas and information by means of the spoken and written word.
Ability to quickly and easily navigate the property/building as required to meet the job functions
Complete all required forms.
Ability to work extended hours and weekends based on project requirements.
Ability to respond to emergencies in a timely manner.
Schedule:
Morning - 7am - 3pm
Afternoon - 3pm - 11pm
Overnight - 11pm - 7am
What We Offer:
As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation: $16- $18 Hourly
Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
Front Desk Agent
Front desk clerk job in West Palm Beach, FL
Requirements
Previous experience in front desk operations or hospitality management is preferred.
Strong phone etiquette and communication skills are essential.
Familiarity with hotel management software is a plus.
Bilingual abilities are highly desirable to accommodate diverse guests.
Ability to work flexible hours, including weekends and holidays as needed.
Excellent organizational skills with attention to detail.
A passion for providing outstanding guest services in a resort or hotel environment
Benefits:
401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance
StepStone Hospitality, Inc. is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Part Time Front Desk (Weekends/ mornings & afternoons)
Front desk clerk job in Gulf Stream, FL
Pay Range: $19- $20/hr Schedule: Sat & Sun (8:30am-12:30pm) or (4:30pm-12:30am) Job Responsibilities As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms.
Additional Duties:
* Demonstrates excellent customer service, communication, and time management skills.
* Monitors Emergency Response System.
* Greets and directs Residents, guests, and invitees.
* Monitors and controls Electronic Security Control Systems.
* Responds to emergency situations in a timely and efficient manner.
* Monitors and controls access to the building.
* Maintains daily log, records, and forms.
* Resolves and follows-up on all complaints/issues.
* Maintains a safe and secure environment throughout the building/property(s).
* May be assigned other duties by the on-site property manager.
* Follows safety procedures and maintains a safe work environment.
* Other duties as required.
Supervisory Responsibilities
N/A
Education & Experience
* High school diploma or equivalency preferred.
* College level courses in business or hospitality preferred.
* Two (2) to three (3) years of business experience preferred.
Knowledge, Skills & Proficiencies
* Computer literacy: command of information system hardware/software is preferred.
* Effective written and verbal communication skills.
* Multiple language fluency is desirable.
* Strong customer service, communication and interpersonal skills required.
Tools & Equipment Used
N/A
Physical Requirements & Working Environment
* Ability to lift 30 - 50 lbs.
* Work in an upright standing or sitting position for long periods of time.
* Handle, finger, grasp and lift objects and packages.
* Reach with hands and arms.
* Communicate, receive, and exchange ideas and information by means of the spoken and written word.
* Ability to quickly and easily navigate the property/building as required to meet the job functions
* Complete all required forms.
* Ability to work extended hours and weekends based on project requirements.
* Ability to respond to emergencies in a timely manner.
Travel
N/A
Disclaimer
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
Front Desk Agent
Front desk clerk job in Boca Raton, FL
A welcome ambassador to all guests, creating memorable moments and providing excellent customer service at the front desk from the beginning of making reservations to the guest departure. Front Desk Agent will respond to guest needs, requests and problem resolutions.
Job Description
* Welcome and register guests expeditiously, provide information to guests as needed, obtain identification and credit/check approval as directed by hotel policy. Verify rate and departure date. Confirm and modify information required to complete the registration process as per hotel procedures.
* Check departing guest out of the the hotel as per hotel procedures.
* Answer all guest questions accurately and resolve problems in a timely manner ensuring guest satisfaction. Authorize revenue allowances as allowed by hotel policy.
* Resolve guest problems and complaints
* Be knowledgeable of hotel and surrounding area; to sell promote rooms and seasonal hotel promotions.
* Deliver and maintain Hilton's Brand Standards.
Job Requirements
* Applicants must possess excellent customer service and computer skills
* Applicants must be able to a flexible schedule (AMs/PMs) along with Saturdays, Sundays and Holidays
* Ideal candidate has previous OnQ and hotel experience
Benefits:
* Vacation, Sick and Holiday Pay
* 401(k) with company match of 4%
* Medical, Dental, Vision and Life Insurance
* Short and Long Term Disability
* Voluntary Critical Illness, Voluntary Hospital and Voluntary Accident Insurance
* Hilton Team Member Travel Discounts
* Free Uniforms, Safety Shoes and Team Member Parking
Hilton Boca Raton Suites is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to ****************************** or call ************to let us know the nature of your request.
Front Desk
Front desk clerk job in Boynton Beach, FL
We are looking for a dynamic, experienced Front Desk to join our fast-growing team.
We are looking for an office professional with a friendly attitude and strong organizational skills to serve as our front desk receptionist. In this position, you will greet patients entering the office and create the ultimate patient experience while they wait to see the Dentist or Hygienist. In addition, you'll be responsible for answering and managing the phones, scheduling the Doctor(s) and Hygienist schedule of patients. The office is fast paced and requires multitasking. We offer great benefits and vacation time. We pride ourselves on providing a safe and welcoming atmosphere. If you enjoy people and are committed to doing excellent work, then we want to hear from you.
Primary Job Responsibilities:
Completes daily insurance verifications for all scheduled patients
Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit.
Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone
Confirm all future appointments
Assist patients with billing questions
Submit Insurance Claims with proper attachments and narratives.
Follow-up with unscheduled recare/treatment appointments.
Qualifications:
One or more years experience preferred in dentistry
Outstanding professionalism, high moral standards, and a self-motivated work ethic
Strong communication and interpersonal skills to build trusting relationships with your co-workers and patients
Driven personality to want to strive to be the best in your profession and provide the best care for our patients.
Compensation & Benefits:
Guaranteed Hourly Rate $25 on up depend on experience
Paid Vacation & Paid Holidays
401k Program: with matching contributions
Benefits: (offered at 30 hours or more)
Competitive health, dental, and vision plan
Life Insurance and Disability Insurance
Flexible Schedules
#sponsorfd
FLSA Status:
Non-Exempt
We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.
Auto-ApplyGreeter / Front Desk Attendant
Front desk clerk job in Jupiter, FL
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 18 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they've been looking forward to.
A GREETER/ DESK ATTENDANT'S DAY-TO-DAY
Be friendly and inviting to our guests in person and over the phone
Manage the waitlist
Track availability and assign lanes, shoes & other equipment
Prepare for leagues
Ring sales at the counter and follow our cash control procedures
Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
Assist our guests with basic bowling instruction (no, you don't need to show them your trick shots, just the essentials)
Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
HS Diploma or equivalent restaurant/hospitality experience (Optional)
Proven success in school/previous job experience
Excellent telephone etiquette
Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU'LL LOVE YOUR JOB)
Free Bowling!
$1 Arcade Play
20% off Events
50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Job Type: Part-time
Shift:
Evening shift
Night shift
Weekly day range:
Weekend availability
Work Location: One location
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: ************************************
Auto-ApplyFront Desk Agent
Front desk clerk job in Miami, FL
About Us
At Reboot Staff, we specialize in shaping tomorrow's leaders by providing exceptional staffing and development opportunities across industries. Our mission is to empower talented individuals and equip them with the tools, mentorship, and vision needed to drive long-term success - both personally and professionally. We believe that great companies are built by great people, and we're committed to helping every team member grow, learn, and lead.
Job Description
We are seeking a reliable and customer-oriented Front Desk Agent to join our team in Miami, FL. The ideal candidate will be the first point of contact for guests and clients, providing courteous and efficient assistance while ensuring a smooth and welcoming front desk experience.
Responsibilities
Greet and assist visitors, clients, and employees with professionalism and warmth.
Handle phone calls, inquiries, and correspondence promptly and accurately.
Manage check-ins, scheduling, and administrative tasks efficiently.
Maintain an organized and professional reception area.
Support internal departments with coordination and communication.
Ensure confidentiality and a high level of customer satisfaction at all times.
Qualifications
Qualifications
Strong interpersonal and communication skills.
Professional appearance and demeanor.
Excellent organizational and multitasking abilities.
Proficiency in office software and standard administrative tools.
Detail-oriented, reliable, and service-driven mindset.
Additional Information
Benefits
Competitive salary ($48,000 - $52,000 per year)
Growth opportunities and professional development
Supportive and collaborative team environment
Comprehensive training and mentorship
Stable, full-time position with long-term potential
Front Desk Agent- Renaissance Boca Raton
Front desk clerk job in Boca Raton, FL
Be the Spark at the Start of Every Guest Journey. Join Renaissance Boca Raton as a Front Desk Agent.
At Renaissance Hotels, we believe every guest should feel like they've arrived somewhere extraordinary-and it starts with you. As a Front Desk Agent, you're more than a friendly face at the front-you're a trusted guide, a resource, and a part of the discovery experience. You're the person guests count on for first impressions and lasting memories.
If you thrive in a fast-paced environment, love connecting with people, and have a flair for making others feel welcome, this is your chance to be part of something bold and meaningful.
What You'll Be Doing:
Warm Welcomes & Thoughtful Departures
Greet every guest with warmth, professionalism, and a sense of genuine hospitality
Manage the check-in and check-out process with accuracy and efficiency
Provide personalized information about the hotel, local attractions, and must-see hidden gems
Communication That Connects
Answer phones and emails promptly and with clarity
Route inquiries and assist with guest needs or requests with care and urgency
Reservation & Guest Management
Handle bookings, modifications, and cancellations with confidence
Ensure accuracy in our reservation system and support smooth room assignments
Deliver Memorable Guest Experiences
Assist with special requests, room changes, and amenity needs
Resolve guest concerns with professionalism and empathy-your follow-through makes all the difference
Administrative Excellence
Keep the front desk organized and running smoothly
Manage cash transactions, reconcile payments, and follow all security protocols
Monitor access and collaborate with security as needed to ensure guest safety
Be a Team Player
Work closely with housekeeping, engineering, and hotel leadership to ensure seamless operations
Stay cool under pressure and juggle multiple responsibilities without missing a beat
What You Bring:
High school diploma or equivalent
Previous experience in hospitality, guest service, or front desk operations is a plus
Excellent communication skills, both written and verbal
Basic computer skills and comfort with reservation or hotel systems (training provided) experience with FSPMS is highly preferred
Ability to stay calm, friendly, and efficient in high-pressure situations
A genuine love for people and a passion for great service
Able to stand for long periods of time
Flexible schedule to include varying weekends and holidays
Why You'll Love Being Here:
Full-Time Benefits Include:
Health, Dental & Vision Insurance
401(k) with Company Match
Paid Time Off, Vacation, and Holiday Pay
Flexible Spending Accounts & Identity Theft Protection
Disability & Supplemental Life Insurance
Employee Assistance Program
Incredible Marriott Hotel & Discounts across the TPG portfolio.
Growth opportunities and a fun, supportive team culture
Part-Time Benefits Also Available!
At Renaissance Boca Raton, we celebrate individuality, creativity, and connection. We're not just checking guests in-we're inviting them to discover something unexpected, and you're the one who makes it possible.
Apply now and start your next chapter with Renaissance-where your personality is your power.
Boca Renaissance is a franchise of Marriott International. We are an equal opportunity employer. EEO/VET/DISABLED.
Front Desk Agent- Renaissance Boca Raton
Front desk clerk job in Boca Raton, FL
Be the Spark at the Start of Every Guest Journey. Join Renaissance Boca Raton as a Front Desk Agent.
At Renaissance Hotels, we believe every guest should feel like they've arrived somewhere extraordinary-and it starts with you. As a Front Desk Agent, you're more than a friendly face at the front-you're a trusted guide, a resource, and a part of the discovery experience. You're the person guests count on for first impressions and lasting memories.
If you thrive in a fast-paced environment, love connecting with people, and have a flair for making others feel welcome, this is your chance to be part of something bold and meaningful.
What You'll Be Doing:
Warm Welcomes & Thoughtful Departures
Greet every guest with warmth, professionalism, and a sense of genuine hospitality
Manage the check-in and check-out process with accuracy and efficiency
Provide personalized information about the hotel, local attractions, and must-see hidden gems
Communication That Connects
Answer phones and emails promptly and with clarity
Route inquiries and assist with guest needs or requests with care and urgency
Reservation & Guest Management
Handle bookings, modifications, and cancellations with confidence
Ensure accuracy in our reservation system and support smooth room assignments
Deliver Memorable Guest Experiences
Assist with special requests, room changes, and amenity needs
Resolve guest concerns with professionalism and empathy-your follow-through makes all the difference
Administrative Excellence
Keep the front desk organized and running smoothly
Manage cash transactions, reconcile payments, and follow all security protocols
Monitor access and collaborate with security as needed to ensure guest safety
Be a Team Player
Work closely with housekeeping, engineering, and hotel leadership to ensure seamless operations
Stay cool under pressure and juggle multiple responsibilities without missing a beat
What You Bring:
High school diploma or equivalent
Previous experience in hospitality, guest service, or front desk operations is a plus
Excellent communication skills, both written and verbal
Basic computer skills and comfort with reservation or hotel systems (training provided) experience with FSPMS is highly preferred
Ability to stay calm, friendly, and efficient in high-pressure situations
A genuine love for people and a passion for great service
Able to stand for long periods of time
Flexible schedule to include varying weekends and holidays
Why You'll Love Being Here:
Full-Time Benefits Include:
Health, Dental & Vision Insurance
401(k) with Company Match
Paid Time Off, Vacation, and Holiday Pay
Flexible Spending Accounts & Identity Theft Protection
Disability & Supplemental Life Insurance
Employee Assistance Program
Incredible Marriott Hotel & Discounts across the TPG portfolio.
Growth opportunities and a fun, supportive team culture
Part-Time Benefits Also Available!
At Renaissance Boca Raton, we celebrate individuality, creativity, and connection. We're not just checking guests in-we're inviting them to discover something unexpected, and you're the one who makes it possible.
Apply now and start your next chapter with Renaissance-where your personality is your power.
Boca Renaissance is a franchise of Marriott International. We are an equal opportunity employer. EEO/VET/DISABLED.
Front Desk Agent
Front desk clerk job in Highland Beach, FL
We are looking for highly organized candidates with excellent people skills for the position of Front Desk Agent at our beautiful beachfront Resort. As part of the initial first 10 minutes of a guests experience, the Front Desk Agents are responsible for making lasting first impressions, starting with the warm welcome/welcome back, owning each interaction and representing the company as if it is their own. In addition to undertaking various procedural and administrative duties, dealing with and diffusing conflict or tension is also a critical skill we are seeking.
The best Front Desk Agent will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.
Benefits:
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401(k)
Short Term Disability
Free Associate Parking
Free Meal for every shift worked
25% Discount in Resort Outlets
Hotel Discounts with OPL
Friends and Family Discount
Responsibilities:
Greeting guests upon arrival and making them feel welcome
Recognizing repeat, VIP status and/or loyalty
Administering check-ins and check-outs
Providing front desk services to guests
Assigning rooms and taking care of administrative duties
Delivering mail and messages
Processing guest payments
Coordinating with bell service and staff management
Being a source of information to guests on various matters such as transport and restaurant advice
Accommodating general and unique requests
Diffusing conflict or tense situations with guests, handling guest opportunities
Qualifications:
High school diploma or GED
Previous customer service experience
Exceptional interpersonal skills
Excellent written and verbal communication
Time management and organizational skills
Conflict resolution experience
Patience and good listening skills
This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company's mission.
The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks.
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.
Auto-ApplyPart-time Data Entry Processor
Front desk clerk job in Pompano Beach, FL
Now Hiring Data Entry Processor
Evening Shift 6:00 PM to 2:30 AM Monday through Friday
16.00 per hour
Inputs various data into specified computer system with limited judgment.
Under direct supervision operates numerical and/or alphabetical data input from source documents received from clients.
Follows basic specified data entry instructions.
Refers problems to higher-level operators. Maintains records of individual production.
Data entry of test request form and rebill information received in numerous formats from clients.
Edit data received to ensure proper information for billing. Count of daily work for quality assurance audits.
Adheres to productivity standards.
Sorts and processes requisitions
Must be detail oriented and can type at least 40 wpm
Some medical background a plus.
Front Desk Agent
Front desk clerk job in Palm Beach, FL
Job Description
Responsibilities:
Assist guests with any needs in a professional, organized, and timely manner. Communicates guests feed back and needs to the housekeeping and engineering departments. Understands the importance of providing all guests with hotel service standards.
Physical Requirements:
Must be able to stand for long periods of time.
Job Functions:
Completes daily duties and checklist to ensure the front desk operates smoothly.
Assists guests with their requests in an appropriate manner.
Handles guest's complaints in a positive manner.
Knows when to communicate guest complaints to the Supervisor/Manager on duty.
Make decisions that benefit the hotel and the hotel guests.
Understands and uses hotels policies and procedures for reservations, check in's, checks outs, Concierge services, and any other guest interaction.
Understands how a hotel and all the hotels departments operate.
Is able to work with a variety of people without any problems.
Is friendly and courteous towards guests and peers.
Has a pleasant speaking voice.
Has a flexible schedule and understands the importance of being here when scheduled since we are a 24 hour business.
Is able to anticipate guest needs.
Makes hotel reservations and notes special details.
Takes incoming calls and transfers to other departments accordingly.
Provides guests with accurate hotel facility information.
Handles Concierge duties when the Concierge is not on duty.
Gives proper pass on during shift change.
Monitors hotel room key inventory. Ensures we get all keys back at check out.
Maintain all front desk logs for back up purposes.
Keeps front desk area cleaned and organized.
Other duties as assigned
Job Requirements:
Computer Skills
Multi task and fast learner ability
Flexible
Detail Oriented
Data Entry
Front desk clerk job in Miami, FL
This position provides clerical and logistic support to the service center.? Process service orders, maintains parts, and logistic files, answers phones, generates and forwards service center reports, interfaces with suppliers and maintains office files.? Interface wtih all levels of management, team members, internal and external customers.?
DUTIES AND RESPONSIBILITIES:
Handle incoming calls
Generate service orders for dispatch to technicians
Post completed service orders from technicians and contractors
Post shuttle sheets from drivers for units shuttled out
Assist customers with merchandise follow up
Generate daily, weekly, and monthly reports
Daily follow up on warranty rejects
Qualifications
JOB REQUIREMENTS:
Previous work experience in office environment
Must be self starter and dependable
Computer literate and working knowledge of Microsoft produts (Word, excel etc.?)
Excellent phone and interpersonal skills
Detail oriented and organized
Decision making, problem solving ability
Must be able to multi-task
Must be able to work in a very fast paced environment
Previous data entry experience
Front Desk Agent at Ocean Beach Club
Front desk clerk job in Fort Lauderdale, FL
Job Description
Ocean Beach Club Hotel in Fort Lauderdale, FL is looking for one front desk agent to join our strong team. Our ideal candidate is a self-starter, punctual, and reliable.
Represents the hotel to the guest throughout all stages of the guest's stay by working with ALL hotel personnel to ensure every guest experiences superior customer care. Responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a pleasant arrival and departure experience.
We are looking for an individual who is a self starter, and a quick thinker. Being able to handle pressure is also a quality we are seeking in a future employee.
A candidate does not have to have hotel experience, but MUST commensurate this with excellent customer service skills.
You must have OPEN availability. Please do not respond if you have any restrictions to your schedule.
Job Duties:
* Maintains an inventory of vacancies, reservations and room assignments.
* Possesses a working knowledge of the reservations process. Takes same day reservations and future reservations when necessary. Knows cancelation procedures.
* Knows room locations, types of rooms available, and room rates.
* Registers arriving guests and assigns rooms.
* Coordinates room status updates with the housekeeping department.
* Coordinates guest room maintenance work with the engineering and maintenance division.
* Uses persuasive selling techniques to sell rooms and to promote other services of the hotel.
* Knows daily activities and meetings taking place in the hotel.
* Reports any unusual occurrences or requests to the manager.
* Manages and resolves all guest complaints in a professional and courteous manner.
* Processes guest check-outs and handles monetary transactions.
* Maintains customers' privacy.
* Maintains a high level of professional appearance and demeanor.
* Performs other duties as assigned.
Qualifications:
* High school diploma or equivalent.
* Previous Front Desk experience preferred.
* Ability to communicate with public, hotel staff, and management in a professional manner.
* Knowledge of surrounding areas and local events.
* Ability to understand and adhere to proper credit, check cashing, and cash handling policies and procedures. Able to properly secure guest information.
* Ability to learn safety, emergency, and accident prevention policies and procedures.
* Skilled in the use of front office equipment.
* Knowledge of proper telephone etiquette.
* Ability to work a flexible schedule, including weekends and holidays.
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
Powered by Homebase. Free employee scheduling, time clock and hiring tools.
Front Desk (Bilingual English/Spanish)
Front desk clerk job in Fort Lauderdale, FL
Job details Salary$16- $17 an hour Job TypeFull-time Full Job DescriptionWe are currently looking for an High Energetic Front Desk Receptionist in Davie. This person will be handling a variety of administrative support tasks, including answering phones, receiving visitors, preparing meeting and training rooms, sorting and distributing mail, and making travel plans.
Salary $16 - $17/HRFull-Time Monday - Friday 8:30 am - 5:00 pm+ Benefits
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
Greets and directs customers, vendors, and other visitors
Answers the phone, screens and routes phone calls
Distributes incoming faxes
Opens the mail and distributes to different departments
Controls inventory and makes orders of office supplies, coffee, sugar etc
Organizes Conference Room reservations and assures the area is ready for use again after each meeting.
Controls visitor entry to the facility
Makes hotel reservations for Management
Performs other clerical functions as requested by the immediate Supervisor
QUALIFICATIONS:
High School diploma. Associates Degree preferred.
1 to 3 years of experience as a Receptionist/Admin
Excellent verbal and written skills
Strong communication and interpersonal skills
Ability to multitask
Organization skills
Ability to work under pressure
Proficient in MS Office
Bilingual English- Spanish
Front Desk Attendant for Opening Shift Miami Beach Flagship Location
Front desk clerk job in Miami Beach, FL
Welcome Desk staff is the first line of contact for Anatomy members and guests. Provide superior customer service while assisting them in membership questions, facility questions, and merchandise purchases. Must be able to convey and enforce policies while still maintaining poise and a positive demeanor.
Must Haves
Communicating with supervisors, peers, or subordinates: Must provide information to supervisors, and co-workers by telephone, in written form, e-mail, or in person in a timely and efficient manner.
Qualifications
Must be at least 18 years or older to apply.
Responds to members requests with a can-do attitude. If its an issue that you cannot resolve, relay the information to the manager/supervisor on duty to handle
Must have a friendly, outgoing personality and enjoy social interaction
Must have a cooperative, positive and optimistic attitude.
Must exhibit enthusiasm for the club and for the job.
Must be a patient, courteous listener, and able to show empathy
Must have the ability to prioritize and work within a fast paced environment.
Abel to work as part of a team
Demonstrate excellent problem solving and communication skills
Schedule Needs
Have flexibility with their schedule
Have ability to work weekends, holidays, early morning and /or late evenings
Key Responsibilities
Greet and provide prompt courteous customer service.
Assists members and guest with questions and product selection.
Maintain a positive attitude and take initiative.
Maintain excellent communication skills: phone, within a team, and between co-workers
Maintain product knowledge for products at front desk.
Working knowledge of Club Ready so can perform following tasks:
PT, Membership, Pilates, Stretch and Merchandise Sales
Provide answers to simple billing inquiries.
Search for prospects and members.Maintain Anatomy aesthetic, appearance, atmosphere, and culture.
Work as a cohesive team with all Anatomy team members to ensure efficiency and effectiveness.
Daily Procedures
Answer any questions, providing information about the club, class schedule, instructors and trainers, etc.
Utilize cash and Club Ready POS system management
Receive and process membership and service payments
Guide customers with regards to the latest club promotions, discounts, and/or special events.
Receive deliveries and ensures they are taken to their proper destination within the club.
Maintain a personal, professional and helpful image upholidng Anatomys customer servicew standards
Daily Expectations
Maintain cleanliness of the desk, desk area, and lobby
No personal tasks (i.e. texting, emailing, web surfing, personal phone calls
Keep front desk area (top and behind) and lobby neat and tidy
Stay up to date on interdepartmental communication emails
Communicate in a timely manner to the Membeship Sales Teams (via email and text) any guests or non-members interested in touring the club
Have a pleasant demeanor when addressing all members and guesst entering and leaving the club
When greeting members and guests in person or on the phone, voice is always smiling.
Make eye contact when speaking to members and guests.
Follow and complete Opening and Closing checklists provided.
PBX Operator/Front Desk Agent (PT or FT) - Luxury Beach Resort
Front desk clerk job in Fort Lauderdale, FL
Sitting directly on the Atlantic Ocean, Pelican Grand Beach Resort boasts breathtaking views and instantly surrounds guests with a sense of old Florida grandeur. 156-rooms, 4 diamond, 3 outlets, a lazy river and beach front? Yes please!We are a fun, fast paced, diverse team and an upbeat place with a great atmosphere. We have a lot of fun working together and we believe that our team is the key to our success!
At Pelican, we often celebrate our employees' accomplishments. Are you all about being your best self, doing the right thing, bringing your natural smile and having fun? Then we hope to welcome you to our amazing family.
If you are PASSIONATE about BEST in SERVICE, here is why you want to work for us….At THE PELICAN GRAND BEACH RESORT, we passionately strive to be the best and create excellence in everything we do. More than a slogan, we empower our employees to make positive impacts BY providing genuine service, the relationships we build with our guests and creating unforgettable experiences.
Job Summary
As the Hotel PBX Operator and Front Desk Agent and, you will serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
PBX Operator essential responsibilities include:
Answering phones attending to guest telephone inquiries with care and high regards.
Delegating the call to the appropriate person or department relating to escalated matters that require resolution.
Manage online and phone reservations.
Provide information about our hotel, available rooms, rates and amenities.
Front Desk essential responsibilities include:
Welcome guests upon arrival and perform all check-in and check-out tasks.
Welcome guests upon their arrival and assign rooms.
Inform customers about payment methods and verify their credit card data.
Register guests and collect necessary information (like contact details and exact dates of their stay).
Provide information about our hotel, available rooms, rates and amenities.
Respond to clients' complaints in a timely and professional manner.
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests.
Post all charges without delay and update the folios.
Upsell additional facilities and services, when appropriate.
Maintain updated records of bookings and payments.
Communicate with Housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests' needs
At Pelican, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions - and we would love for you to share yours with the team!
Requirements
Must be passionate about guest services
Must be able to work holidays/weekends
Must be willing to work in a fun team environment
Education & Skills Requirements:
1+ yrs experience work experience as a Hotel Front Desk Agent, Receptionist or similar role.
High School graduate; some college preferred.
Excellent communication proficiency required.
Experience with hotel reservations software.
Flexibility with work schedule required.
Understanding of how travel planning websites operate, like Booking and TripAdvisor.
Customer service and solutions oriented.
Must have excellent interpersonal and sales-related skills.
Excellent organizational skills.
Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.
Salary Description $16.00 per hour
Front Desk Agent- Full Time
Front desk clerk job in West Palm Beach, FL
Job DescriptionDescription:
We are currently seeking a part-time Front Desk Agent for our property.
Benefits include immediate Hilton Hotels discounts, free parking, medical, dental and vision insurance! Come join an incredible hospitality team at the Doubletree West Palm Beach Airport!
Duties and Responsibilities:
· Register and assign rooms to guests.
· Issue room key and escort instructions directly to guest.
· Sort, and track incoming mail, messages and packages.
· Transmit and receive messages using all communication avenues, GPX, phone etc.
· Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.
· Keep record of room availability and rate.
· Compute bill, collect payment, and make change for guests.
· Make, confirm, and cancel reservations via all communication avenues.
· Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable.
· Make reservation, transportation, or entertainment reservations for guest, as needed.
· Deposit guest valuables in hotel safe deposit box or ensure Housekeeping has the valuable.
· Ability to accurately use various office software.
· Assist with room service orders and room calls if available to leave front desk.
· Have a full working knowledge and expertise of each shift including night audit.
Requirements:
Minimum lifting of 20 pounds.
Pushing, bending, stooping, upward reaching, manual dexterity.
Hearing, writing, typing.
Minimum pulling of 20 pounds.
Standing for long periods of time.
Working weekends is a requirement.
Other duties may be assigned.
EEOC: StepStone Hospitality is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Requirements:
Front Desk Agent
Front desk clerk job in Palm Beach, FL
As a Front Desk Agent, you will serve as the face of the hotel, delivering an exceptional first and last impression to every guest. This role requires a polished, professional demeanor and a warm, welcoming approach. You will be responsible for managing the check-in and check-out process, handling reservations and guest inquiries, and ensuring all interactions reflect the highest standards of hospitality and service. Your efficiency, attention to detail, and ability to multitask are critical in maintaining smooth front desk operations and an outstanding guest experience.
Requirements
Key Responsibilities
Guest Services & Experience
Greet all guests warmly upon arrival and departure with a professional and courteous demeanor.
Conduct efficient and accurate check-in/check-out procedures.
Provide personalized service to ensure each guest feels welcome, valued, and informed.
Respond promptly to guest inquiries and resolve issues with a focus on guest satisfaction.
Reservations & Front Desk Operations
Manage room reservations, cancellations, and modifications using hotel property management systems (PMS).
Ensure all guest information is accurately recorded and updated in the system.
Process payments, handle billing inquiries, and ensure account accuracy.
Coordinate with Housekeeping, Engineering, and other departments to ensure room readiness and guest requests are fulfilled in a timely manner.
Communication & Problem Solving
Communicate effectively with guests, team members, and management to maintain a smooth and cooperative work environment.
Handle guest complaints or concerns professionally and escalate unresolved issues to the appropriate manager when necessary.
Maintain awareness of hotel policies, emergency procedures, and safety protocols.
Knowledge of Hotel & Local Area
Provide guests with accurate information regarding hotel amenities, operating hours, and services.
Offer recommendations and directions to local attractions, restaurants, and points of interest.
Promote hotel services and amenities to enhance the guest experience.
Administrative & Recordkeeping
Maintain a clean and organized front desk and lobby area.
Prepare reports, manage key control, and conduct end-of-shift audits as required.
Follow all standard operating procedures and maintain confidentiality of guest information.
Qualifications & Requirements
Education & Experience
High school diploma or equivalent required.
Prior experience in a hotel front desk, guest services, or customer service role preferred.
Experience with hotel property management systems (e.g., Opera, Maestro, or similar) is a plus.
Skills & Abilities
Excellent verbal and written communication skills.
Strong interpersonal and conflict resolution skills.
Ability to handle high-pressure situations with poise and professionalism.
Detail-oriented with strong organizational and multitasking abilities.
Basic math and computer literacy required.
Physical & Working Conditions
Must be able to stand for extended periods during shift hours.
Must be able to walk, bend, reach, and lift up to 25 pounds occasionally.
Flexible schedule required, including availability to work weekends, holidays, and evenings as needed.
Grooming & Appearance
A neat, professional, and well-groomed appearance is required in accordance with company grooming standards.
Salary Description 22.00/hr
Overnight Front Desk Agent
Front desk clerk job in Palm Beach, FL
Since 1947, The Colony Palm Beach has been the center of Palm Beach social life hosting-- U.S. Presidents, European Royalty, and welcoming travelers from around the world. Be part of a historic, luxury boutique hotel exhibiting polished charm and ambiance only steps away from world-famous shopping and dining on Worth Avenue and the crystal blue waters of the Atlantic Ocean.
Your job requires providing management and related services consistent with your position for The Colony Palm Beach in Palm Beach, Florida, for The Hedges Inn in East Hampton, New York, and for any and all future projects in which the Wetenhall family engages during your employment, as needed. Please note that your job responsibilities are not limited to those contained in your written job description, and may encompass additional tasks or responsibilities consistent with your position. Your current compensation package encompasses and accounts for all such job responsibilities at all locations.
For more information visit *****************************
The Colony Palm Beach is an Equal Opportunity Employer and a Drug Free Work Place.
Job Overview:
Greet and welcome guests, assist, and provide directions and information to guests and visitors.
Register guests, manage reservations and provide information about rooms, rates and the property and amenities.
Coordinate all guest requests for special arrangements or services, courteously and efficiently.
Escort V.I.P.'s to assigned guest rooms, informing guests of services, features and room amenities.
Attend to immediate needs of guests upon arrival and follow through throughout stay.
Check Front Office accounting records for accuracy and, on a daily basis, summarize and compile information for the hotel's financial records.
Essential Job Functions:
Welcome guests upon their arrival and assign rooms.
Meet and exceed guests' expectations by anticipating the services they might require.
Perform all check-in and check-out tasks.
Manage online and phone reservations.
Inform guests about payment methods and verify their credit card data.
Register guests collecting necessary information.
Maintain complete knowledge of:
All hotel features/services, hours of operation.
All hotel restaurant food concepts, menu price range, dress code and ambiance.
All hotel room types, number/names, layout, appointments, amenities and locations.
All hotel room rates, special packages and promotions.
Daily house count and expected arrivals/departures (particularly V.I.P.s).
Scheduled daily group activities, names and location of meeting/banquet rooms.
Local events, attractions, holiday schedules.
Maintain complete knowledge and comply with all hotel and departmental policies and procedures.
Liaise with housekeeping to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs.
Upsell room types, additional amenities and services, when appropriate.
Maintain updated records of bookings and payments.
Collect payments, make change.
Obtain assigned bank and ensure accuracy of contracted monies. Keep bank secure at all times.
Obtain department keys and beeper/radio; ensure security of such.
Check Front Office accounting records for accuracy and, on a daily basis, summarize and compile information for the hotel's financial records.
Tracks room revenue, occupancy rates, and other front office operating statistics.
Prepare a summary of cash, check, and credit card activities, reflecting the hotel's financial performance for the day. Post room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office.
Handle end-of-day bookkeeping, auditing and account reconciliation
Meet with Supervisor/departing Guest Ambassador to review business status and follow up actions.
Access all functions of computer system in accordance with departmental specifications.
Set up work station with necessary supplies; maintain cleanliness throughout shift.
Legibly complete requisitions for additional supplies/materials and submit to manager.
Maintain updated resource materials on all vendors and information to accommodate guest requests.
Review designated in-house guest list and be familiar with guests' names and room locations.
Answer department telephone within 3 rings, using correct salutations and telephone etiquette.
Assist guests with room reservations.
Perform pre-arrival calls following departmental standards.
Accommodate all guest requests expediently and courteously.
Follow up with designated hotel personnel to ensure completion of request.
Coordinate guest requests with designated vendors according to departmental standards, to include:
Room accommodations
Airline reservations, changes, cancellations
Transportation from hotel to airport and return
Bus/train transportation
Limousine reservations
Car rentals
Car repair and servicing
Charter flights/rentals
Babysitting services
Banking/financial services
Business center services/fax or telex services/mailing and delivery services.
Interpretation services.
Notary services
Restaurant reservations, nightclub activities
Dry cleaning, laundry, alterations, repairs
Sporting events, golf facilities, sport and athletic activities/rentals, outdoor activities, health hotel facilities.
Formal wear rentals
Flowers
Salon appointments
Shoe shines
Shopping services
Movie/theater/attraction tickets
Sightseeing tours
Medical services
Religious services
Relay accurate directions to guests' desired destination within local area and distribute maps with highlighted routes.
Legibly document all pertinent information in guest notes. Monitor and update guests notes through the shift.
Handle guest complaints by following the instant pacification procedures and ensuring guest satisfaction.
Assist guests in locating and retrieving lost luggage.
Distribute all guest and departmental mail.
Monitor, send and distribute guest faxes.
Inspect blocked V.I.P. rooms, using company procedures a checklist, prior to guest arrival/rectify any deficiencies. Randomly inspect designated rooms weekly and complete necessary documentation.
Meet V.I.P.'s upon arrival at the Front Desk and assist with escorting them to their assigned room. Inform guests of hotel services/features and room amenities. Extend assistance before departing.
Place orders for amenities and coordinate delivery of amenities to designated guest rooms in accordance with hotel standards.
Assist guests in locating and retrieving lost luggage.
Distribute all guest and departmental mail.
Monitor, send and distribute guest faxes.
Assist guests with purchases and selection of retail items. Record and process sales and payments.
Monitor and maintain the cleanliness of the lobby and work areas.
Take, record and relay message accurately, completely and legibly.
Successful completion of the training/certification process.
Notifies management of any pertinent information related to shift or guest activities in a timely manner to allow for the appropriate follow-up as required to successfully resolve any guest situations.
Maintain knowledge of all safety and emergency procedures and is aware of accident prevention policies. Report accidents, injuries, and unsafe work conditions to the supervisor or manager.
Handle emergency calls.
Remain, at all times, attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
Ensure that the appropriate level of confidentiality and security for all guest and company information is achieved, aiding in creating a feeling of comfort and confidence for guests.
Maintain high standards of personal appearance and grooming, which include wearing proper uniform and a name tag when working.
Perform other duties as assigned by supervisor.
Secondary Job Functions:
Assist Switchboard, Bell Attendants, Valet Attendants, and Reservation Agents as assigned.
Provide guest room and hotel tours.
Legibly document maintenance needs on work orders and submit to manager.
Qualifications:
Ability to enforce hotel's standards, policies and procedures with Bell/Valet staff.
Ability to input and access data in computer.
Ability to focus attention on guest needs, remaining calm and courteous.
Ability to promote positive relations with all individuals who approach the Front Desk and by telephone
Ability to think clearly, quickly, maintain concentration and make concise decisions.
Ability to prioritize, organize and follow up.
Ability to focus attention on details.
Ability to maintain confidentiality of all guest information and pertinent hotel information.
Ability to ensure security of guest room access.
Ability to work well under pressure of coordinating guest requests at any given time.
Ability to perform job functions with minimal supervision.
Ability to exert physical effort in assisting with amenities or transporting items.
Ability to work cohesively with other departments and co-workers as part of a team.
Education/Experience Requirements:
High School Diploma or equivalent.
Ability to pleasantly communicate with proper grammar in English.
Ability to provide legible communication.
Ability to compute basic mathematical calculations.
One year experience in a guest service position in a luxury hospitality property.
Thorough knowledge of hotel services and amenities.
Availability to work holidays, weekends and periods of high demand.
Oral Comprehension - demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
Reading Comprehension - demonstrates understanding of written sentences and paragraphs in work-related documents.
Writing - communicates effectively in writing as appropriate for the needs of the audience.
Computer Skills - Proficient with Microsoft Office Suite or related software.
Excellent guests service skills and passion for hospitality.
Excellent telephone etiquette skills.
Ability to focus attention on guest needs, remaining calm and courteous at all times.
Good knowledge of hotel PMS systems.
Good knowledge of local area, services and points of interests.
Desirable:
College or training in hospitality industry.
Certification or previous training in guest relations, liquor, wine and food service.
Previous luxury guest service training.
Previous administrative and accounting experience.
Fluent in a secondary language.
Valid driver's license.
Good driving record.
Physical Requirements:
Ability to remain stationary at assigned post for extended periods of time.
Ability to work the overnight shift.
Continuous movement throughout the hotel front office areas.
Ability to use hands to handle, control, or feel objects, tools, or controls.
Able to grasp, lift and/or carry, push, pull, or otherwise, move goods weighing a maximum of 30 lbs. on a continuous schedule.
Auto-Apply