Front desk clerk jobs in Cambridge, MA - 699 jobs

POSTAL MAIL PROCESSOR NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security. The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card). Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail. The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description. Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination. The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.

POSTAL MAIL PROCESSOR NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security. The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card). Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail. The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description. Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination. The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.

Customs Entry Writer 3-5 Years Experience Type: Full-Time | Industry: Freight Forwarding & Customs Brokerage Salary: $55,000 About Us: We are a leading international freight forwarder with a strong reputation for reliability, compliance, and customer-focused service. Due to continued growth, we are looking for a skilled Customs Entry Writer to join our Customs Brokerage team. Position Summary: As a Customs Entry Writer, you'll be responsible for preparing and submitting customs entries for air and ocean imports while ensuring compliance with U.S. Customs regulations. This role is ideal for an experienced professional who thrives in a fast-paced environment and values accuracy, communication, and teamwork. Key Responsibilities: Prepare and file customs entries in accordance with U.S. Customs and Partner Government Agency (PGA) regulations. Classify goods using the Harmonized Tariff Schedule (HTS). Review documents for completeness and compliance (commercial invoices, packing lists, bills of lading, etc.). Coordinate with clients, carriers, customs officers, and internal departments to ensure timely release and delivery of shipments. Monitor and track entry status, resolve delays or holds, and update clients accordingly. Maintain organized and up-to-date records for audit readiness. Stay current with changing customs regulations and industry best practices. Requirements: 35 years of experience as a Customs Entry Writer in a freight forwarding or customs brokerage environment. Strong knowledge of HTS classification, entry types, and import documentation. Familiarity with ACE, ABI systems, and other customs-related platforms. High attention to detail and strong organizational skills. Excellent communication and problem-solving abilities. Ability to work independently and meet tight deadlines. Customs broker license is a plus, but not required. What We Offer: Competitive salary based on experience. Comprehensive benefits including health, dental, vision, and 401(k). Opportunities for advancement and continued learning. A supportive team environment with a focus on compliance and client satisfaction.

Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel. Job Description The Overnight Front Desk Agent welcomes and registers guests, presents statements, and collects payment for departing guests. They also communicate with housekeeping, maintenance, and guest services to fulfill guest requests. Overnight Front Desk Agents select and block rooms for arriving guests, book same day reservations, pre-register guests as required, and sometimes escort guests to their rooms. Overnight Front Desk Agents work closely with the guest services agents to coordinate the smooth and efficient handling of guest luggage at both check in and check out. Qualifications Minimum of 1-2 years' experience in a luxury hotel environment preferred High school diploma or equivalent Previous experience with OPERA preferred Ability to focus attention on guest needs, remaining calm and courteous at all times Must be able to handle a multitude of tasks in an intense, ever-changing environment Ability to use various computer programs including MS Office Suite Additional Information Hourly Wage: Intro rate at $27.90, hourly rate after 90 days is $31.00 Employee benefit card offering discounted rates in Accor worldwide for you and your family. Excellent Company benefits including medical, dental, vision and life insurance. Personalized development opportunities across Accor's extensive brand portfolio. Ability to make a difference through our Corporate Social Responsibility activities.

Job Description Are you the ultimate "people person" who loves sharing the best a city has to offer? Cambridge Common House is looking for a Front Desk Agent to be the welcoming face behind our iconic red front door. Located in a beautifully restored 1835 historic home just steps from Harvard Square, our 16-room guest house offers a "lived-in luxury" experience. As a property, we look for team members who bring their authentic personalities to work. You aren't just checking guests in; you are acting as their local guide, concierge, and host in the heart of Cambridge. Compensation: $20.50 - $21.50 hourly Responsibilities: The Warmest Welcome: Greet guests as they arrive at our historic Garden Street home, handling check-ins and check-outs with a smooth, friendly, and professional touch. Curated Concierge: Share your "insider" knowledge of Harvard Square-from the best flat white at Bluestone Lane to the latest show at the American Repertory Theater. Property Ambassador: Maintain the cozy, high-end atmosphere of our lower-level lounge and garden patios, ensuring refreshments are stocked, and the space feels inviting. Communication Hub: Handle reservations, phone inquiries, and emails with a clear, helpful, and "boutique-style" tone. Liaison extraordinaire: Work closely with our housekeeping and maintenance teams to ensure every room is perfect before a guest ever turns the key. Guest Delight: Proactively anticipate guest needs-whether it's extra pillows for a fireplace suite or a taxi for an early flight-and make it happen with a smile. Qualifications: The "Lark" Spirit: You have a genuine love for hospitality and an appreciation for historic architecture and thoughtful design. Physical Requirements: Ability to stand, walk, bend, kneel, and/or squat, and move/lift up to 50 lbs; you'll be moving through our historic three-story home (stairs included!). Must be able to remain in a stationary position or be mobile for extended periods during a shift. Variable environment, exposure to different types of scents/smells, noises, and/or alarms. Savvy Communicator: You can chat with anyone-from international travelers to local visiting professors-and make them feel right at home. Detail-Oriented: You're the type of person who notices if a flower is wilted or a pillow is slightly askew and fixes it immediately. Tech-Comfortable: Ability to learn and master our Property Management System (PMS) and handle digital communications efficiently. Reliable & Flexible: We are a 24/7 business, so we need team members who are dependable for their shifts, including weekends and holidays. Locally Minded: Knowledge of the Cambridge/Boston area is a huge plus-our guests love "off the beaten path" recommendations! About Company Perks & Benefits: Easy Access to MBTA Commuter Rail (we are a 5-minute walk from the Harvard Square Red Line station!). "On a Lark" employee travel discounts across the entire Lark Hospitality portfolio (New England to California). A beautiful, garden-filled workspace in a meticulously restored 1835 historic home. Real opportunities for career growth within a rapidly expanding hospitality group. About the Property: Cambridge Common House is a quiet retreat with a luxurious, residential ambiance just steps from the energy of Harvard Square. Behind our meticulously preserved 1835 facade-once the home of the influential Howe family-lies a collection of 16 guest rooms designed by Elder & Ash, featuring richly layered interiors and lush garden patios. As part of the Lark Hospitality family, we celebrate the enduring spirit of Cambridge, where past and present meet. We are a high-impact property that treats our staff with the same care and personalized attention we give our guests.

Essential Functions Greet and welcome guests upon arrival, ensuring a warm and friendly first impression. Register guests into the computer system, verifying reservation details and processing payments. Handle cash and balance the cash drawer, maintaining accurate financial records. Provide guests with information about hotel facilities and local attractions. Assist guests with check-out, ensuring all services are correctly accounted for and processing various forms of payment. Field guest complaints, conduct research, and resolve issues to ensure guest satisfaction. Maintain extensive knowledge of the hotel's services, facilities, and the local area. Follow hotel policies and procedures, including safety and security standards, and continuously strive to improve operational standards. Participate in upselling and promoting marketing programs to enhance guest experience and hotel revenue. Work cohesively with the team, supporting management and collaborating professionally with co-workers. Skills and Abilities Understand the mission, vision, and goals of the hotel  Must be able to prioritize and work efficiently with limited supervision  Requires effective communication skills, both verbal and written with the ability to upsell guests into rooms that fit their needs  Must possess basic computer skills  Strong attention to detail and the ability to handle multiple tasks simultaneously  General knowledge of the city where hotel is located and its attractions  Extensive knowledge of the hotel, its services and facilities  Ability to handle cash and balance cash drawer required  Strong team player, able to partner with management and other employees in a professional manner  Job Qualifications/Requirements Education: High School diploma or GED equivalence  Experience: 1 year of Customer Service experience preferred Additional: Will be required to work flexible scheduled shifts based on business needs Physical Requirements: The minimum physical requirements for this position include but are not limited to: Must be able to lift and/or carry up to 40 pounds frequently to assist guests Ability to stand for extended periods of time Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors and guests a normal in-person and phone conversation Ability to bend and twist, push and pull, stoop, and kneel Ascend and descend a ladder Disclaimer We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.  If you need accommodation for any part of the application process because of a medical condition or disability, please contact: *******************************.    KSL Resorts is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free workplace.

At B/SPOKE, we believe fitness should be inspiring, rewarding, and complementary to all the rest of life's pursuits. For many of us, it's a form of therapy - a way to forget yesterday, take back today, or change tomorrow. Our approach is holistic, on and off the bike, helping our community find a sustainable path to better health and personal growth. We aim to tailor the experience to each individual, and to connect with clients through memorable and personalized experiences. At the forefront of the in-studio experience is our Front Desk Team. These teammates ensure that all Clients feel welcomed, included, and supported from the moment they enter the studio. The Front Desk Team ensures smooth running of the studio experience from open to close - morning, noon, and night - with intentional hospitality, customer service, and contagious energy at the heart of every interaction. We are looking for individuals who will add value to our team and community BEYOND the shifts they work, not only showing up as an amazing Employee, but also an amazing Teammate. We believe in ONE TEAM / ONE DREAM, and our Front Desk Teammates are very much a big part of the fabric of our culture. POSITION: PART-TIME CANDIDATE PROFILE Passionate about the fitness + wellness community. Commonly described as energetic, outgoing, and personable. Friendly with professional phone and email etiquette. Possesses outstanding customer service and problem solving skills. Thrives in entrepreneurial, dynamic, and busy environments. Can prioritize and multi-task within a fast-paced environment. Go-getter who doesn't shy away from going above and beyond. Loves learning, taking on responsibility, and working on a team. Detail-oriented with superior organizational skills. Possesses exceptional communication skills and ability to work with a wide range of personalities. Looking to further hone leadership, communication, and customer service skills. Stands for diversity, equity, inclusion, and belonging through day to day actions, and is willing to participate in studio initiatives, challenges, and learning opportunities. Promotes and maintains the B/SPOKE culture of contagious energy, collaboration, teamwork, and support. *Being familiar with our brand and studios as Clients is a PLUS, but not required. RESPONSIBILITIES Provide high level customer service to Clients with an aim to elevate experience. Successfully carry out class check-in process as well as opening and closing procedures. Assist Studio Management in daily tasks and projects. Support B/SPOKE Instructors and facilitate a seamless studio experience. Perform bike fittings and maintenance. Be helpful, efficient, and proactive. Be a team player and promote camaraderie. Assist with training of newer Front Desk Teammates. Maintain product knowledge of B/SPOKE events, operations, marketing, and retail. Promote and maintain the B/SPOKE culture and community atmosphere. Participate in continued learning, training, and workshops. Regularly attend monthly team meeting outside of normal shift. Complete annual self and peer performance reviews. SCHEDULING + EXPECTATIONS Have access to reliable transportation. Able to work a non-traditional schedule, including mornings, evenings, weekends, and some holidays with consistent weekly availability. (**CURRENTLY LOOKING TO RECRUIT CANDIDATES WITH LATE MORNING (TIL 9-10AM), MIDDAY (11-2PM), EARLY EVENING (4PM START TIME), LATER EVENING (8-9PM END TIME) AVAILABILITY**) Possess or be willing to acquire a current, valid CPR/AED Certification. INTERVIEW PROCESS Submit an online application (includes 1-way video interview) + resume. Be available to participate in an in person studio visit + interview with Local Studio Operations Team. Be available to participate in a 30-minute virtual interview with Leadership Team.

Job DescriptionDescription: Job Title: Hotel Front Desk Agent - Evening & Overnight Shifts Job Type: Full-Time Pay: $17.00 per hour Shifts Available: Evening Shift: 3:00 PM - 11:00 PM Overnight Shift: 11:00 PM - 7:00 AM We are looking for friendly, reliable, and professional Front Desk Agents to join our team for the evening and overnight shifts. As the first point of contact for our guests, you'll play a key role in delivering exceptional service and creating a welcoming atmosphere from check-in to check-out. Requirements:Key Responsibilities: Greet and check in guests with a positive and professional attitude Process guest check-outs and handle payments accurately Respond to guest inquiries, requests, and complaints promptly Answer phone calls and assist with reservations or guest needs Coordinate with housekeeping and maintenance staff as needed Ensure front desk area remains tidy, organized, and welcoming Complete daily audit reports and end-of-day procedures (for overnight shift) Monitor hotel security and safety protocols overnight Qualifications: Previous hotel or customer service experience is a plus Strong communication and interpersonal skills Ability to remain calm and professional under pressure Comfortable working independently, especially during overnight hours Basic computer skills; experience with front desk software preferred (training provided) Must be dependable, punctual, and detail-oriented Willingness to work weekends and holidays

This position is seeking weekend and evening availability. Saturdays and Sundays 3pm-11pm are essential shifts. Responsibilities Report to work on time, in proper and clean uniform, including name tag. Personal appearance and grooming must conform to standard. Handle all duties according to hotel policies, procedures, internal rules and standards. Conform to cash handling procedures at all times. Be knowledgeable about daily hotel operations, check daily event sheet, bulletin boards and be up to date with all changes, new procedures and events. Have knowledge about room rates, packages, discounts and promotions and know how to handle each. Have knowledge about guest rooms, locations, amenities, features, and all other services offered by the hotel. Provide the highest quality of service to the customer at all times. Answer the phones according to the standards of proper etiquette and as fast as possible no more than three rings. Greet and register guests and provide assignments accommodating special requests whenever possible. Assist in pre-registration and blocking of reservations. Have working knowledge of reservations and procedures, take reservations, and know the cancellation procedures and the walk policy. Handle guest check-ins and check-outs efficiently and in a friendly and professional manner. Communicate with incoming shift by logging pertinent information in the Pass On Log. Ensure that all cash, check, and misc. departments are in balance at the end of each shift. Check all credit cards to ensure they are valid. Use Telecheck cashing services to ensure all checks are valid. Keep Housekeeping informed of any special requests, late check-outs and special need areas in the hotel. Receive and transmit mail, phone and written messages for guests on a confidential basis. Answer inquiries pertaining to hotel services, shopping, dining, and entertainment and travel directions. Post any and all charges that pertain to a guest bill (individual, group master, or city ledger accounts), collect payment and make change for hotel guests following all cash procedures. Handle special service requests including securing of guest valuables in safety deposit boxes. Be very knowledgeable of the hotels brand priority members program. Have thorough knowledge of emergency procedures Be aware of new potential sales contacts through guest interaction and report the information to the Sales Department. Be able to move luggage or packages weighing up to 30 pounds Ensure the cleanliness of the front desk and back office area at all times. Utilize spare time for cleaning. Keep computer equipment clean at all times. Adhere to all work rules, procedures, and policies established by the company, including, but not limited to, those contained in the employee handbook. Other duties, as assigned, which the employee is capable of performing. Assist all guests in problems and questions as required. Ensure that all guest problems are resolved by using the procedures the management team and company have established. Have knowledge about all emergency procedures and know how to act on them. Be flexible in regard to your work schedule. Be familiar with the AM, PM and night daily checklist to ensure smooth daily operations. QUALIFICATIONS • High school diploma or GED required; however post high school education or training preferred • Requires standing to a significant degree • Excellent customer service focus • Pleasant, professional, and helpful demeanor • Able to work a flexible schedule that will include nights, weekends, and holidays

This position is seeking weekend and evening availability. Saturdays and Sundays 3pm-11pm are essential shifts. Responsibilities Report to work on time, in proper and clean uniform, including name tag. Personal appearance and grooming must conform to standard. Handle all duties according to hotel policies, procedures, internal rules and standards. Conform to cash handling procedures at all times. Be knowledgeable about daily hotel operations, check daily event sheet, bulletin boards and be up to date with all changes, new procedures and events. Have knowledge about room rates, packages, discounts and promotions and know how to handle each. Have knowledge about guest rooms, locations, amenities, features, and all other services offered by the hotel. Provide the highest quality of service to the customer at all times. Answer the phones according to the standards of proper etiquette and as fast as possible no more than three rings. Greet and register guests and provide assignments accommodating special requests whenever possible. Assist in pre-registration and blocking of reservations. Have working knowledge of reservations and procedures, take reservations, and know the cancellation procedures and the walk policy. Handle guest check-ins and check-outs efficiently and in a friendly and professional manner. Communicate with incoming shift by logging pertinent information in the Pass On Log. Ensure that all cash, check, and misc. departments are in balance at the end of each shift. Check all credit cards to ensure they are valid. Use Telecheck cashing services to ensure all checks are valid. Keep Housekeeping informed of any special requests, late check-outs and special need areas in the hotel. Receive and transmit mail, phone and written messages for guests on a confidential basis. Answer inquiries pertaining to hotel services, shopping, dining, and entertainment and travel directions. Post any and all charges that pertain to a guest bill (individual, group master, or city ledger accounts), collect payment and make change for hotel guests following all cash procedures. Handle special service requests including securing of guest valuables in safety deposit boxes. Be very knowledgeable of the hotels brand priority members program. Have thorough knowledge of emergency procedures Be aware of new potential sales contacts through guest interaction and report the information to the Sales Department. Be able to move luggage or packages weighing up to 30 pounds Ensure the cleanliness of the front desk and back office area at all times. Utilize spare time for cleaning. Keep computer equipment clean at all times. Adhere to all work rules, procedures, and policies established by the company, including, but not limited to, those contained in the employee handbook. Other duties, as assigned, which the employee is capable of performing. Assist all guests in problems and questions as required. Ensure that all guest problems are resolved by using the procedures the management team and company have established. Have knowledge about all emergency procedures and know how to act on them. Be flexible in regard to your work schedule. Be familiar with the AM, PM and night daily checklist to ensure smooth daily operations. QUALIFICATIONS • High school diploma or GED required; however post high school education or training preferred • Requires standing to a significant degree • Excellent customer service focus • Pleasant, professional, and helpful demeanor • Able to work a flexible schedule that will include nights, weekends, and holidays

Job Description This position is seeking weekend and evening availability. Saturdays and Sundays 3pm-11pm are essential shifts. Responsibilities Report to work on time, in proper and clean uniform, including name tag. Personal appearance and grooming must conform to standard. Handle all duties according to hotel policies, procedures, internal rules and standards. Conform to cash handling procedures at all times. Be knowledgeable about daily hotel operations, check daily event sheet, bulletin boards and be up to date with all changes, new procedures and events. Have knowledge about room rates, packages, discounts and promotions and know how to handle each. Have knowledge about guest rooms, locations, amenities, features, and all other services offered by the hotel. Provide the highest quality of service to the customer at all times. Answer the phones according to the standards of proper etiquette and as fast as possible no more than three rings. Greet and register guests and provide assignments accommodating special requests whenever possible. Assist in pre-registration and blocking of reservations. Have working knowledge of reservations and procedures, take reservations, and know the cancellation procedures and the walk policy. Handle guest check-ins and check-outs efficiently and in a friendly and professional manner. Communicate with incoming shift by logging pertinent information in the Pass On Log. Ensure that all cash, check, and misc. departments are in balance at the end of each shift. Check all credit cards to ensure they are valid. Use Telecheck cashing services to ensure all checks are valid. Keep Housekeeping informed of any special requests, late check-outs and special need areas in the hotel. Receive and transmit mail, phone and written messages for guests on a confidential basis. Answer inquiries pertaining to hotel services, shopping, dining, and entertainment and travel directions. Post any and all charges that pertain to a guest bill (individual, group master, or city ledger accounts), collect payment and make change for hotel guests following all cash procedures. Handle special service requests including securing of guest valuables in safety deposit boxes. Be very knowledgeable of the hotels brand priority members program. Have thorough knowledge of emergency procedures Be aware of new potential sales contacts through guest interaction and report the information to the Sales Department. Be able to move luggage or packages weighing up to 30 pounds Ensure the cleanliness of the front desk and back office area at all times. Utilize spare time for cleaning. Keep computer equipment clean at all times. Adhere to all work rules, procedures, and policies established by the company, including, but not limited to, those contained in the employee handbook. Other duties, as assigned, which the employee is capable of performing. Assist all guests in problems and questions as required. Ensure that all guest problems are resolved by using the procedures the management team and company have established. Have knowledge about all emergency procedures and know how to act on them. Be flexible in regard to your work schedule. Be familiar with the AM, PM and night daily checklist to ensure smooth daily operations. QUALIFICATIONS • High school diploma or GED required; however post high school education or training preferred • Requires standing to a significant degree • Excellent customer service focus • Pleasant, professional, and helpful demeanor • Able to work a flexible schedule that will include nights, weekends, and holidays

SpringHill Suites Boston Peabody SECTION ONE: MCR Universal Role Standards CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE Happy Guests Spotless Cleanliness Product Consistency & Quality Teamwork Duties and Expectations 1. Happy Guests Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile. Name Use: Use the guests' names whenever possible, ensuring they feel properly welcomed. Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores. Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency. Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities. Events: Awareness and support for all groups and events at the hotel. Technology: Understanding of relevant technology for each role. Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting. 2. Spotless Cleanliness Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized. Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe. Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning. 3. Product Consistency & Quality Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift. Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication. Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times. 4. Teamwork Communication: Communication between Team Members should be clear, honest, and professional. Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR's guests. Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace. SECTION TWO: Front Desk Agent, Role Specific Duties and Expectations The core mission of the Front Desk Agent is to ensure all guests enjoy a friendly arrival and departure experience, while addressing all needs and requests in a timely, efficient and hospitable manner. Other Duties and Expectations Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be contacted after check-in to ensure their room is satisfactory and there is nothing else required to make their stay more comfortable. Rate Schedule: Up-to-date understanding of room rates, promotions. Incoming Mail: Receive and note all incoming mail as required per the daily shift checklist. SECTION THREE: Success Metrics Happy Guests Management Performance Ratings Guest Satisfaction Scores/Intent to Return Spotless Cleanliness GM/AGM Spot Checks Leadership Walk-throughs (RVP, etc.) Guest Ratings/Reviews Product Consistency & Quality Checklist Tracking Management Performance Ratings Guest Ratings Teamwork Management Performance Ratings SECTION FOUR: Qualifications & Requirements Qualifications & Requirements: Experience in a hospitality, service, consumer-facing franchise or related field preferred. Can-Do Attitude: Must have a positive attitude and willingness to learn. Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures. Handle Pace and Pressure: Must work well in stressful, high-pressure situations. Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests. Communication Skills: Must be able to convey information and ideas clearly. Hospitality and Guest Service: Must have a desire to serve all guests. Age Requirement: Must be 18 years of age or older to perform this job. Schedule and Travel:Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel. Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock. Breaks: Clock in/out for breaks at the designated time on your schedule. Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift. Physical Working Demands & Working Environment: The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to: Stand or remain in a stationary position for long periods of time (3-4 hours at a time). Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls. Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms. Inspect and visually observe details at close range (within a few feet) and from long range. Occasionally required to lift packages or general office equipment. The noise level in the work environment is usually moderate (phone ringing, and heavy communication between co-workers and customers). Language + Reasoning Skills: Read, write, understand and communicate with others effectively using the English language. Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.

AM | PM SHIFTS AVAILABLE

Job Description We are looking for a Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to guest complaints in a timely and professional manner Complete shift checklist Any other duties as assigned by management. Skills Work experience as a Hotel Front Desk Agent, Receptionist or similar role Experience with hotel reservations software. Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills ' Communication method(s) used: Email Phone In person

Job Description We are seeking customer service professionals, with the ability to provide exceptional guest service for the position of Front Desk Agent at the Beauport Hotel. This position will be responsible for the prompt and courteous service to our guests upon arrival and departure, as well as throughout the guest's stay. Our goal is to create memorable guest experiences, for every guest, every stay. Start date on or around 3/1/26 WHAT WE HAVE TO OFFER: At Beauport Hotel Gloucester, we offer generous discounts, team celebrations, additional perks and a great team of co-workers that make the job fun! Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Vision insurance Employee discount on dining and the Beauport Boutique Experience: Must have at least one (1) or more years of experience in Customer Service, previous experience in a hotel is preferred. ESSENTIAL FUNCTIONS Greet guests upon arrival and complete established check-in procedure for arriving guests. Facilitate guest departure (check-out) by following established procedures in order to close guest accounts and open the room for the next guest. Regularly post receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present accurate hotel charges upon check-out. Answer inquiries, both in person and by telephone, by accurately communicating hotel rates and information and by using selling techniques to sell room nights, increase occupancy and revenue. Maintains good customer relations being aware of all hotel services and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on the telephone. Control cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. Maintains a friendly and courteous demeanor at all times. Perform other duties as assigned. JOB REQUIREMENTS Experience in Microsoft Office and industry relevant Hotel Property Management Systems such as RoomMaster preferred. Working knowledge of Front Office operations preferred. Demonstrated ability to work with maximum efficiency, accuracy and attention to detail. Ability to work cohesively as part of a team. Ability to exercise sound logic and judgement in evaluating situations and utilizing appropriate resources. Must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills. Ability to communicate effectively in the English language, both verbally and in writing. A second language is desirable. Ability to stand for 8 hours' length of time Must be able to work a flexible schedule, including weekends and holidays. Ability to lift 30 lbs. Actual compensation is commensurate with relevant skills and qualifications. Salary range is $19-$20/hr WORKING: Hotel property with 94 Guest Rooms Work will primarily take place in front of house hotel areas, public spaces incl. lobby, and front desk areas. Group and solo work. The Beauport Hospitality Group is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color, national origin, gender, age, religion, disability, sexual orientation, veteran status, or any other status or characteristic protected by law.

POSTAL MAIL PROCESSOR NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security. The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card). Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail. The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description. Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination. The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.

POSTAL MAIL PROCESSOR NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security. The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card). Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail. The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description. Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination. The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.

POSTAL MAIL PROCESSOR NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security. The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card). Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail. The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description. Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination. The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.

B/SPOKE FRONT DESK APPLICATION: At B/SPOKE, we believe fitness should be inspiring, rewarding, and complementary to all the rest of life's pursuits. For many of us, it's a form of therapy - a way to forget yesterday, take back today, or change tomorrow. Our approach is holistic, on and off the bike, helping our community find a sustainable path to better health and personal growth. We aim to tailor the experience to each individual, and to connect with clients through memorable and personalized experiences. At the forefront of the in-studio experience is our Front Desk Team. These teammates ensure that all Clients feel welcomed, included, and supported from the moment they enter the studio. The Front Desk Team ensures smooth running of the studio experience from open to close - morning, noon, and night - with intentional hospitality, customer service, and contagious energy at the heart of every interaction. We are looking for individuals who will add value to our team and community BEYOND the shifts they work, not only showing up as an amazing Employee, but also an amazing Teammate. We believe in ONE TEAM / ONE DREAM, and our Front Desk Teammates are very much a big part of the fabric of our culture. POSITION: PART-TIME CANDIDATE PROFILE Passionate about the fitness + wellness community. Commonly described as energetic, outgoing, and personable. Friendly with professional phone and email etiquette. Possesses outstanding customer service and problem solving skills. Thrives in entrepreneurial, dynamic, and busy environments. Can prioritize and multi-task within a fast-paced environment. Go-getter who doesn't shy away from going above and beyond. Loves learning, taking on responsibility, and working on a team. Detail-oriented with superior organizational skills. Possesses exceptional communication skills and ability to work with a wide range of personalities. Looking to further hone leadership, communication, and customer service skills. Stands for diversity, equity, inclusion, and belonging through day to day actions, and is willing to participate in studio initiatives, challenges, and learning opportunities. Promotes and maintains the B/SPOKE culture of contagious energy, collaboration, teamwork, and support. *Being familiar with our brand and studios as Clients is a PLUS, but not required. RESPONSIBILITIES Provide high level customer service to Clients with an aim to elevate experience. Successfully carry out class check-in process as well as opening and closing procedures. Assist Studio Management in daily tasks and projects. Support B/SPOKE Instructors and facilitate a seamless studio experience. Perform bike fittings and maintenance. Be helpful, efficient, and proactive. Be a team player and promote camaraderie. Assist with training of newer Front Desk Teammates. Maintain product knowledge of B/SPOKE events, operations, marketing, and retail. Promote and maintain the B/SPOKE culture and community atmosphere. Participate in continued learning, training, and workshops. Regularly attend monthly team meeting outside of normal shift. Complete annual self and peer performance reviews. SCHEDULING + EXPECTATIONS Year-round Position Able to work a non-traditional schedule, including mornings, evenings, weekends, and some holidays with consistent weekly availability. Have availability to work at least 10 hours weekly including weekends: Availability Requirement: at least two shifts per week (shifts vary from two to five hours) and at least one weekend day a month PLEASE NOTE: We are currently recruiting those with STRONG WEEKEND AVAILABILITY with at least one weekend day (Saturday or Sunday) available on a WEEKLY basis. Shifts needed for the current Spring Season (subject to change): Weekday Mornings: 6:00 AM - 9:00 AM Weekday Evenings: 5:00 PM - 8:00 PM Weekends: 8:00 AM - 2:00 PM Have access to reliable transportation. Possess or be willing to acquire a current, valid CPR/AED Certification. INTERVIEW PROCESS Submit an online application (includes 1-way video interview) + resume. Be available to participate in an in person studio visit + interview with Local Studio Operations Team. Be available to participate in a 30-minute virtual interview with Leadership Team.