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Front Desk Clerk - Desert Isle
Description This
Front desk clerk job in Palm Springs, CA
Our fast-growing company values exceptional guest experiences, and we need you to be the heart of it all! As a FrontDesk Agent, you will play a crucial role in crafting an appealing atmosphere and providing warm and friendly service to help our guests make lifelong memories.
At HGV, we believe that helping people get away helps you get ahead. We are committed to helping you achieve your goals and build a bright future. Join our team and take advantage of this outstanding opportunity to be part of our journey to success. Apply now and see just how far you can go!
Why do Team Members Like Working for us:
Team Member Travel Program offers deeply discounted rates.
Recognition Programs and Rewards
401(k) program with company match.
Paid Time off and Paid Sick Days
Perks At Work: employee pricing platform
Employee Assistance Program that supports your physical and mental well-being
Tuition reimbursement programs
Numerous learning and advancement opportunities
And more!
Main Responsibilities:
Greets guests and owners on arrival.
Check in/out guests.
Generates folio and collects payments.
Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
Prepares and consistently restocks the frontdesk with supplies including preparing arrival packets and area information.
Answering phones and directing calls.
The hourly rate for this role is between $20.00 -$20.62 based on experience
What are we looking for:
A professional demeanor.
Basic computer skills.
Proficient English language, both verbally and in writing.
Open and flexible availability, including weekends and holidays
Ability to multi-task responsibilities and prioritize.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
What are we looking for:
A professional demeanor.
Basic computer skills.
Proficient English language, both verbally and in writing.
Open and flexible availability, including weekends and holidays
Ability to multi-task responsibilities and prioritize.
Greets guests and owners on arrival.
Check in/out guests.
Generates folio and collects payments.
Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
Prepares and consistently restocks the frontdesk with supplies including preparing arrival packets and area information.
Answering phones and directing calls.
$20-20.6 hourly Auto-Apply 30d ago
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Front Desk Agent
Sitio de Experiencia de Candidatos
Front desk clerk job in Indian Wells, CA
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
$32k-39k yearly est. Auto-Apply 29d ago
Full Time- Front Desk Agent
Coraltree Hospitality
Front desk clerk job in Indian Wells, CA
The FrontDesk Agent is responsible for providing the highest quality guest service as it pertains to checking in/out of hotel guests; assisting guests with their luggage; taking hotel reservations; and answering guest questions in a gracious and professional manner. Demands accuracy with daily accounting procedures.
Salary Rate: $18.00/hour
Responsibilities
Enthusiastically welcome our guests, anticipate their needs, assist them with check in and check out, and respond promptly with your personal spirit, however busy and whatever time of day. Create memorable experiences with a warm, welcoming personality that can relate to guests and associates. Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty. Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home. Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests' needs are being met. Enjoy multi-tasking at a fast pace while having an impeccable eye for detail l to ensure accuracy and efficiency.
Qualifications/Skills:
Requirements are representative of minimum levels of knowledge, skills and /or abilities. To perform this job successfully, the team member will possess the abilities or aptitudes to perform each duty proficiently, with or without reasonable accommodation.
Essential:
1. Ability to satisfactorily communicate in English (interact, understand, & respond) with guests, co-workers and management to their understanding.
2. Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.
3. Ability to accurately compute and manipulate mathematical calculations.
4. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
5. Ability to effectively deal with internal and external guests, some of whom will require high levels of patience, tact, and diplomacy to defuse difficult situations.
6. Ability to work well under pressure and multitask.
7. High school graduate.
8. Punctuality and reliable attendance.
9. Interpersonal skills and the ability to work well with co-workers and guests.
Essential Job Functions:
• A warm personality, attentive, and presentable.
• Committed to delivering high levels of customer service.
• Responds courteously and efficiently to queries and problems from guests, and all staff.
• Check-in and check-out hotel guests in a confident, professional, and friendly manner. Initiate upgrades offer and other upsell programs to maximize revenue
• Direct guests to their rooms and provide information about resort amenities and events, such as restaurant and bar hours, wellness activities, etc...
• Provide gracious and efficient guest communication. Calls and emails should be answered promptly and knowledgeably, always ensuring complete and accurate information.
• Provide luggage assistance to guests as needed in a friendly and efficient manner.
• Review arrivals noting special requests and blocking rooms as necessary for VIP guests and group arrivals.
• Complete all items as listed on shift checklists.
• Ensure proper credit card procedures are followed to include credit card imprint and guest signature.
• Adhere to all cashiering procedures: open, secure and balance out shift banks to include the verification of all cash, credit card, and check transactions during a given shift.
• Maintain complete knowledge at all times of:
a. all hotel features/services, hours of operation.
b. all room types, numbers, layout, décor, appointments and location.
c. all room rates, special packages and promotions.
d. daily house count and expected arrivals/departures.
e. room availability status for any given day.
f. scheduled daily group activities.
• Communicate VIP arrivals to designated personnel for escort and delivery of amenities.
• Take, record and relay messages accurately, completely, and legibly using ALICE system.
• Accept and record wake-up call requests for Night Audit to complete
• Communicate arrival guest information to designated departments/personnel (i.e., special requests, amenity deliver).
• Meet with departing Guest Experience Host to review business status and follow-up items.
• Provide Concierge service - fluent knowledge of local restaurants, unique events, city attractions, and guest amenities.
• Knowledgeable of hotel fire and emergency procedures.
• Encourage guest online engagement through conversation and Trip Advisor review card
• Keep the frontdesk as well as lobby areas clean and well organized.
Secondary Job Functions:
• Assist with reservations/group sales/event requests and relay the information to the designated departments.
Qualifications
Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it's also a lot of fun! Experience. Previous experience passionately providing service to others and assisting them with creating authentic vacation or travel experiences. People Person. The best part of serving others is creating guest experiences that go beyond the expected. Great communicator. Providing amazing experiences requires the ability to communicate both verbally and through legible and grammatically correct writing. A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.
Prerequisites:
• Excellent communication and listening skills.
• Ability to work under pressure.
• Excellent organizational and prioritization skills, attention to detail, and problem-solving skills.
• Must be mature, pleasant, courteous, cooperative and an enthusiastic team player who displays good human relations' skills.
• Must be flexible in working hours, including weekends, evenings and holidays.
Desirable:
• Previous guest relations training
• Previous experience with automated property management system
• Previous hotel experience
Essential Physical Abilities:
• Endure various physical movements throughout the work areas, such as reaching, bending, and stooping.
• Remain in stationary position for a maximum eight hours (excluding meal and rest breaks) throughout work shift.
• Ability to grasp, bend, and stoop; push or pull heavy loads weighing up to 50 lbs.; and lift and/or carry or otherwise move packages, boxes, and luggage.
#miramonte
$18 hourly Auto-Apply 36d ago
Front Desk Agent ("Agente de Recepcion")
Azul Hospitality 3.9
Front desk clerk job in Palm Springs, CA
Perform in a pleasant, professional, and efficient manner, a combination of duties related mainly to guests needs, including but not limited to; registration, checkout and cashiering thereby contributing to an overall pleasant and positive guest experience.
ESSENTIAL RESPONSIBILITIES
Greet and welcome guests upon arrival.
Execute the registration and checkout process at the frontdesk.
Accept payment for guests accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate reports of receipts daily. Cash checks and exchange currency for guests.
Accurately handle cash transactions and balance a cash drawer to the given amount.
Acknowledge rewards members and returning guests.
Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay.
Review current days arrival reports. Check all special request reservations to ensure that the room is blocked per request, VIPs identified, billing is set up correctly, deposits are taken, and other departments are notified of room assignment.
Attend all scheduled training, departmental and hotel meetings.
Ensure awareness of special promotions, daily activities, arriving VIPs, Group/Conferences in house, special requests, and scheduled shuttles.
Practice safe work habits and ensure safe work practices to avoid injury to self and others.
Ensure all privacy and security protocols are followed as well as departmental and company procedures.
Answer all calls promptly correctly transfer all calls to appropriate departments.
Confer and cooperate with other departments to ensure coordination of guest needs. Logging of all guest requests and room defects in the appropriate system. Follow up with guest after the completion of requests and repairing of any defects to ensure resolution to their satisfaction.
Answer inquiries pertaining to hotel policies, services, registration, shopping, dining, entertainment, and travel directions.
Maintain an extensive knowledge of the hotel, its services, and facilities. Along with a general knowledge of the city where the hotel is located and its attractions.
Maintain lobby cleanliness and organization.
Assist in booking reservations.
Assist with handling mail, packages, facsimiles, and guest items.
All other duties assigned by manager or supervisor.
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:
Assist with any guest inquiry.
Follow all company and safety and security policies and procedures.
Report maintenance problems, safety hazards, accidents, or injuries.
Perform other reasonable job duties as requested by direct and indirect supervisors.
PHYSICAL DEMANDS
Environmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by hotel environmental systems.
Must be able to stand and exert well-paced mobility for up to four (4) hours in length.
Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis.
Must be able to lift up to 45 lbs. as needed.
Must be able to push and pull carts and equipment weighing up to 250 lbs.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity.
Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations.
Talking and hearing occur continuously in the process of communicating with other staff, guests, and supervisors.
Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception.
Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally.
Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly, and other office equipment as needed.
Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
Must be able to speak, read, write, and understand the primary language used in the workplace.
Requires good communication skills, verbal, written and electronic.
Considerable knowledge of complex mathematical calculations and computer programs.
Must have excellent leadership capability and customer relations skills.
Must be detail oriented with outstanding organizational and communication skills.
Must possess basic computer skills.
Must possess basic computational ability.
Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts.
Knowledgeable about basic function of Windows OS, MS Office, PMS, PBX, Key system and POS.
Self-driven and able to work independently.
Exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail.
EDUCATION
High school or equivalent education required.
EXPERIENCE
Experience in the hospitality industry preferred.
Experience in a frontdesk or customer service role preferred.
LICENSES OR CERTIFICATIONS
N/A
GROOMING
All Staff Members must maintain a neat, clean and well-groomed appearance per Azul Hospitality standards. Refer to the property specific required grooming and uniform standards policy.
ATTENDANCE
Regular attendance in conformance with the standards, which may be established by Azul Hospitality, from time to time, is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment. Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time.
$33k-40k yearly est. 18d ago
Front Desk/Spa Attendant
Archamenitiescareers
Front desk clerk job in Palm Desert, CA
Arch Amenities Group, the world's leading spa, fitness and leisure firm, is seeking a FrontDesk Associate. The FrontDesk Associate is responsible for greeting guests and members and must be well versed in the facility and the different services and amenities offered. The FrontDesk Associate is able to quickly develop strong relationships and trust, warmly welcome new clients, and answer inquiries. Additionally, the FrontDesk Associate may need to process transactions, handle money, and contribute to facility cleanliness.
Responsibilities:
Ensures the "Arch Amenities Group Experience" for members and guests by maintaining the standards set in Arch Amenities Group Basics to Excellence (BTE), Arch Amenities Group Mission Statement/Values; Standards and Expectations, and Arch Amenities Group Brand Standards.
Adheres to policies of the facility and Arch Amenities Group.
Reports any incident or accident to the Facility Manager.
Submits all paperwork and financial reporting, when applicable, in accordance with Arch Amenities Group policy.
Develops and maintains accurate department maintenance procedures and checklists through routine preventative maintenance and repair.
Maintains a monthly inventory of supplies and or products, when applicable.
Becomes knowledgeable about the facility and its amenities in order to effectively communicate with members and/or guests.
Helps ensure facility is only accessed by actual members and/or guests, and that it is safe and secure at all times.
Greets each and every guest with a smile and direct eye contact.
Goes the extra mile for members and guests by offering to make reservations, find directions, look up phone numbers, etc.
Uses time efficiently throughout shift by checking equipment, locker rooms, inventory, etc. Ensures proper coverage when it's necessary to leave the area.
Keeps area clear of clutter and personal effects.
Informs co-worker(s) of pertinent information at the end of the shift. Maintains and updates staff communication book.
Informs facility manager of any member, guest, or facility issues.
Enrolls members and guests in programs. Makes reservations for spa services and personal training, when applicable.
Receives payments for goods and services and properly accounts for the money. Reconciles daily sales, deposits, and receipts, when applicable.
Assists staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events.
Additional duties as assigned.
Qualifications:
High School diploma but college degree preferred.
Customer service experience
Previous experience handling money
Excellent communication, customer service skills, and work ethic
Efficient, well organized, and able to handle a variety of duties simultaneously
Professional manner, discretion, and appearance
Excellent verbal and written skills
Energetic, enthusiastic and motivational
Strong team player
Proficient in appropriate computer skills and office equipment
Ability to lift 25 lbs.
Availability to work nights, weekends and holidays
Availability to stand for long periods of time
This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk
The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms
Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.
$31k-43k yearly est. 1d ago
Front Desk/Spa Attendant
The World Spa
Front desk clerk job in Palm Desert, CA
Arch Amenities Group, the world's leading spa, fitness and leisure firm, is seeking a FrontDesk Associate. The FrontDesk Associate is responsible for greeting guests and members and must be well versed in the facility and the different services and amenities offered. The FrontDesk Associate is able to quickly develop strong relationships and trust, warmly welcome new clients, and answer inquiries. Additionally, the FrontDesk Associate may need to process transactions, handle money, and contribute to facility cleanliness.
Responsibilities:
Ensures the "Arch Amenities Group Experience" for members and guests by maintaining the standards set in Arch Amenities Group Basics to Excellence (BTE), Arch Amenities Group Mission Statement/Values; Standards and Expectations, and Arch Amenities Group Brand Standards.
Adheres to policies of the facility and Arch Amenities Group.
Reports any incident or accident to the Facility Manager.
Submits all paperwork and financial reporting, when applicable, in accordance with Arch Amenities Group policy.
Develops and maintains accurate department maintenance procedures and checklists through routine preventative maintenance and repair.
Maintains a monthly inventory of supplies and or products, when applicable.
Becomes knowledgeable about the facility and its amenities in order to effectively communicate with members and/or guests.
Helps ensure facility is only accessed by actual members and/or guests, and that it is safe and secure at all times.
Greets each and every guest with a smile and direct eye contact.
Goes the extra mile for members and guests by offering to make reservations, find directions, look up phone numbers, etc.
Uses time efficiently throughout shift by checking equipment, locker rooms, inventory, etc. Ensures proper coverage when it's necessary to leave the area.
Keeps area clear of clutter and personal effects.
Informs co-worker(s) of pertinent information at the end of the shift. Maintains and updates staff communication book.
Informs facility manager of any member, guest, or facility issues.
Enrolls members and guests in programs. Makes reservations for spa services and personal training, when applicable.
Receives payments for goods and services and properly accounts for the money. Reconciles daily sales, deposits, and receipts, when applicable.
Assists staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events.
Additional duties as assigned.
Qualifications:
High School diploma but college degree preferred.
Customer service experience
Previous experience handling money
Excellent communication, customer service skills, and work ethic
Efficient, well organized, and able to handle a variety of duties simultaneously
Professional manner, discretion, and appearance
Excellent verbal and written skills
Energetic, enthusiastic and motivational
Strong team player
Proficient in appropriate computer skills and office equipment
Ability to lift 25 lbs.
Availability to work nights, weekends and holidays
Availability to stand for long periods of time
This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk
The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms
Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.
$31k-43k yearly est. 1d ago
Front Desk/Spa Attendant
Arch Amenities Group
Front desk clerk job in Palm Desert, CA
Arch Amenities Group, the world's leading spa, fitness and leisure firm, is seeking a FrontDesk Associate. The FrontDesk Associate is responsible for greeting guests and members and must be well versed in the facility and the different services and amenities offered. The FrontDesk Associate is able to quickly develop strong relationships and trust, warmly welcome new clients, and answer inquiries. Additionally, the FrontDesk Associate may need to process transactions, handle money, and contribute to facility cleanliness.
Responsibilities:
* Ensures the "Arch Amenities Group Experience" for members and guests by maintaining the standards set in Arch Amenities Group Basics to Excellence (BTE), Arch Amenities Group Mission Statement/Values; Standards and Expectations, and Arch Amenities Group Brand Standards.
* Adheres to policies of the facility and Arch Amenities Group.
* Reports any incident or accident to the Facility Manager.
* Submits all paperwork and financial reporting, when applicable, in accordance with Arch Amenities Group policy.
* Develops and maintains accurate department maintenance procedures and checklists through routine preventative maintenance and repair.
* Maintains a monthly inventory of supplies and or products, when applicable.
* Becomes knowledgeable about the facility and its amenities in order to effectively communicate with members and/or guests.
* Helps ensure facility is only accessed by actual members and/or guests, and that it is safe and secure at all times.
* Greets each and every guest with a smile and direct eye contact.
* Goes the extra mile for members and guests by offering to make reservations, find directions, look up phone numbers, etc.
* Uses time efficiently throughout shift by checking equipment, locker rooms, inventory, etc. Ensures proper coverage when it's necessary to leave the area.
* Keeps area clear of clutter and personal effects.
* Informs co-worker(s) of pertinent information at the end of the shift. Maintains and updates staff communication book.
* Informs facility manager of any member, guest, or facility issues.
* Enrolls members and guests in programs. Makes reservations for spa services and personal training, when applicable.
* Receives payments for goods and services and properly accounts for the money. Reconciles daily sales, deposits, and receipts, when applicable.
* Assists staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events.
* Additional duties as assigned.
Qualifications:
* High School diploma but college degree preferred.
* Customer service experience
* Previous experience handling money
* Excellent communication, customer service skills, and work ethic
* Efficient, well organized, and able to handle a variety of duties simultaneously
* Professional manner, discretion, and appearance
* Excellent verbal and written skills
* Energetic, enthusiastic and motivational
* Strong team player
* Proficient in appropriate computer skills and office equipment
* Ability to lift 25 lbs.
* Availability to work nights, weekends and holidays
* Availability to stand for long periods of time
* This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk
* The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms
Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.
$31k-43k yearly est. 56d ago
Front Desk Agent - Renaissance Palm Springs Hotel
Huntremotely
Front desk clerk job in Palm Springs, CA
What you will be doing
Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
Promptly, accurately and efficiently know how and where to post all charges.
Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
Review any reservations with special requests and work to block rooms accordingly.
Have knowledge of hotel rates, discounts and how to handle each.
Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.
Hourly Rate Range:
The hourly rate for this position ranges from $16.50 to $18.50, depending on experience and qualifications.
$16.5-18.5 hourly 1d ago
Hotel Front Desk Agent Full and Part Time
Azure Palm Hot Springs Resort & Spa
Front desk clerk job in Desert Hot Springs, CA
Responsive recruiter Benefits:
Competitive salary
Dental insurance
Employee discounts
Health insurance
Paid time off
Vision insurance
401(k)
Opportunity for advancement
AZURE PALM HOT SPRINGS is seeking experienced hospitality professionals with drive, enthusiasm and a professional demeanor to join our busy frontdesk. Full and part time positions available.
Successful candidates will have 1-2 years' experience in a customer service position, preferably in hospitality.
Essential Job Requirements
Excellent customer service skills
Professional dress and demeanor
Ability to learn a variety of software systems - must be proficient in MS Office applications
Ability to multi-task and change priorities at any moment
Must be proficient in math and have business writing skills
Must be able to communicate clearly in English-bilingual is a plus
Be knowledgeable about Greater Palm Springs offerings for visitors
Make reservations, check guests in and out, make spa reservations, process paymentswith accuracy
Weekends and Holidays are required
Ability to work with minimal supervision
Attention to detail is a must
Physical Duties
While performing the duties of the position, employees may be required to stand for long periods of time, occasional lifting up to 40 lbs, complete duties and tasks quickly, and be briefly exposed to noise from groups on occasion.
Azure Palm offers employee discounts, medical benefits after 90 days and vacation pay and retirement options for employees after 1 year of service.
Wages consummate with abilities and drive! Compensation: $20.00 - $22.00 per hour
About Us Majestically perched on Miracle Hill overlooking Mt San Jacinto and the Coachella Valley, AZURE PALM HOT SPRINGS offers the complete hot springs spa experience.
Only 2 hours from Los Angeles, 15 minutes from Palm Springs and 35 minutes from Joshua Tree, AZURE PALM HOT SPRINGS is a new and different hot springs experience in Desert Hot Springs. Enter through the glass doors, beyond the spacious, sunlit lobby, massive date palms shade the courtyard and twinkling firepits. Mt. San Jacinto shimmers in the distance beyond an acre of lush desert landscape featuring fresh, free flowing hot mineral spring water spilling into private mineral tubs.
$20-22 hourly Auto-Apply 60d+ ago
Front Desk Fitness Attendant
Invited
Front desk clerk job in Rancho Mirage, CA
Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited!
Job Summary
The FrontDesk Fitness Attendant is responsible for shaping the members' experience by creating exceptional first and last impressions at the club. The primary responsibility is to deliver friendly and welcoming service through every interaction, embodying our commitment to Warm Welcomes, Magic Moments, and Fond Farewells. The role will greet members and guests with enthusiasm, assist with inquiries, manage check-ins and check-outs, and ensure a seamless experience throughout their visit.
Reporting Structure
* Reports to the Fitness Manager or Fitness Director
Day to Day
* Ensure all members and guests check in when using the club and that all members are addressed by name.
* Connect with members regularly and promote club activities.
* Create personalized service for members, including providing towel and water service while members are exercising.
* Promote the facility amenities, programs and the club while maintaining a high level of professionalism and service that aligns with the values, philosophies, and standards of the club.
* Answer telephones promptly and courteously and direct all calls to the appropriate areas.
* Must be knowledgeable of the following as applicable: tennis court reservation policy, personal training, fitness programs, youth center reservation policy, group exercise class descriptions, class reservation schedules, and all upcoming club events and specials.
* Perform close business functions following guidelines and procedures established by the club.
* Ensure the timely completion of daily assignments within designated areas to meet Club standards and maintain orderly and organized workspaces, tidying and arranging entry areas, and restocking and organizing the shop.
Additional Duties
* Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management.
* Follow all company, club, and department policies, procedures, and instructions.
* Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
* Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same.
* Take the initiative in personal and professional growth and maintain any required certifications relevant to your role.
* Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
* Attend daily briefings and actively engage in required activities to stay informed and contribute to the team's success.
About You
Preferred
* High school diploma or equivalent.
* Previous experience in a customer service role, preferably in a fitness, hospitality, or similar environment.
* Demonstrated ability to interact positively and professionally with members and guests.
* Experience in maintaining cleanliness and organization in a public or recreational facility.
* Strong verbal communication skills, with the ability to effectively assist members and respond to their needs or concerns.
* Experience working as part of a team, contributing to a positive and collaborative work environment.
* Ability to handle minor issues or concerns that may arise, demonstrating a proactive and solution-oriented mindset.
Physical Requirements
* Frequent sitting, standing, walking, and driving
* Occasional exposure to temperature changes, dust, fumes, or gases
* Squatting, kneeling, reaching, grasping, twisting, and bending
* Ability to lift, carry, push, or pull up to 100 lbs. on occasion
* Talking, hearing, and seeing
Primary Tools/Equipment
* Computer/Phone/Tablet
* Fitness equipment
* Stereo equipment
Work Schedule
* Adherence to attendance requirements as outlined in the weekly schedule.
* Flexibility to work additional hours as needed to meet position deadlines.
* Availability to work on weekends and/or holidays as required.
What We Offer
We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, and-if you're in a non-exempt role-hours worked.
While not all roles at Invited are full-time, those full-time team members have access to a comprehensive benefits package that includes:
* Medical, dental, and vision coverage
* Life insurance
* Short-term and long-term disability insurance
* 401(k) retirement savings plan
* Generous paid time off and leave programs (time off as required by applicable law is also provided for part time team members)
Want to learn more? Visit *********************** for full details.
Have more questions? Check out our Invited Jobs website for more details about ClubLife, the
Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook
Invited is an Equal Employment Opportunity Employer
The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.
$31k-43k yearly est. Auto-Apply 6d ago
Front Desk Agent
Dolphin Hotel Management
Front desk clerk job in Rancho Mirage, CA
At Westin Hotels, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests' well-being, and we're energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you're someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.
Job Summary
Responsible for welcoming guests, checking them in and out, and addressing any inquiries or concerns during their stay. Manage reservations, handle payments, and ensure a smooth and pleasant experience for all visitors.
Key Responsibilities and Requirements:
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.
Process all payment types such as room charges, cash, checks, debit, or credit.
Process all check-outs including resolving any late and disputed charges.
Answer, record, and process all guest calls, messages, requests, questions, or concerns.
Coordinate with Housekeeping to track readiness of rooms for check-in.
Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed.
Supply guests with directions and information regarding property and local areas of interest.
Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.
Complete designated cashier and closing reports in the computer system.
Balance and drop receipts according to Accounting specifications.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
Speak with others using clear and professional language; answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards.
Qualifications
Qualifications and Physical Requirements:
Previous hotel and frontdesk experience preferred
Outgoing and warm personality
Excellent communication skills
The ability to solve problems and multi-task
Stand, sit, or walk for an extended period of time.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.
In accordance with the federal Fair Credit Reporting Act (FCRA) and applicable state laws, we may obtain a consumer report (background check) on you in connection with your employment application. This report may include information about your criminal history, employment history, educational background, credit history (if applicable to the position), and other relevant details.
Before any such report is obtained, you will receive a separate written disclosure and authorization form, which you must sign for us to proceed. You will also be provided with a copy of the report and a summary of your rights under the FCRA before any adverse employment decision is made based on that information.
We are committed to complying fully with all federal, state, and local laws governing background checks and the use of consumer reports.
We are an Equal Employment Opportunity (EEO) employer and are committed to creating an inclusive and diverse workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, age, physical or mental disability, medical condition, genetic information, military or veteran status, marital status, or any other characteristic protected under federal, state, or local law.
$32k-39k yearly est. 1d ago
Front Desk Agent
Pyramid LQR Management LP
Front desk clerk job in La Quinta, CA
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!
About our property:
At the La Quinta Resort and Club we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a Resort that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the La Quinta Resort and Club can mean for you!
What you will have an opportunity to do:
We are looking for a highly motivated individuals to join our FrontDesk team. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the FrontDesk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area.
If you enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.
Your Role:
Help guests discover their “Wanderlust” experience
Provide exceptional customer service by being engaging and taking sincere interest
Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established.
Help to resolve problems and “WOW” guests through recovery when things aren't quite right
Promote and sell special hotel programs.
Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information.
Be knowledgeable of all emergency procedures and policies.
Maintain house bank.
Communicate all pertinent information to manager on duty.
Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds.
Assist other departments as needed.
What are we looking for?
Qualifications:
High school diploma or equivalent.
A strong desire to make an impact on other people
An outgoing and engaging personality
Computer skills
Excellent verbal and written communication skills
Ability to work in a fast-paced setting
Ability to stand for the duration of the shift
Must be available to work various shifts including weekends and holidays
Compensation:
$17.50
-
$17.50
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
$17.5 hourly Auto-Apply 21d ago
Front Desk Agent
Sagemont Hotels
Front desk clerk job in Loma Linda, CA
Job Description At TownePlace Suites Loma Linda Hotel, every team member plays a vital role in our mission to Soar to Success. As a FrontDesk Agent, you are the guest's first impression - the Ground Control of our hospitality experience - ensuring every arrival and departure is smooth, memorable, and consistent with our Wings of Excellence standards.
FrontDesk Agents serves as the first point of contact for guests, ensuring an exceptional arrival and departure experience. This position upholds the Hotels' commitment to hospitality excellence by delivering professional, friendly, and efficient service that embodies our brand values of ownership, accountability, and guest-first culture.
Key Responsibilities Include:Guest Experience
Greet all guests with warmth and professionalism upon arrival and departure.
Perform check-in and check-out procedures efficiently, accurately, and in accordance with brand and Sagemont Hotels standards.
Ensure guest satisfaction by anticipating needs and resolving issues promptly with empathy and discretion.
Promote hotel amenities, local attractions, and Sagemont programs to enhance the guest experience.
Handle all guest complaints or concerns professionally, escalating as needed to the FrontDesk Manager or General Manager.
Reservations & Financial Transactions
Manage room assignments, rate verifications, and payment authorizations accurately in the Property Management System (PMS).
Balance all frontdesk cash, credit, and room charge transactions in compliance with accounting policies.
Assist with same-day reservations, group check-ins, and modifications as needed.
Communication & Coordination
Maintain clear communication with housekeeping, maintenance, and management regarding room status, guest requests, and VIP arrivals.
Document all key guest interactions, incidents, and shift details in the FrontDesk Log per Hotels SOP.
Respond promptly to calls, emails, and internal messages using approved communication systems.
Compliance & Brand Standards
Adhere to all Hotels policies, brand training, and safety procedures.
Maintain a clean, organized, and professional frontdesk workspace at all times.
Uphold confidentiality of guest and company information in accordance with data privacy laws and brand policies.
Work Environment & Schedule
This position requires flexible availability, including nights, weekends, and holidays.
This position works as one part of the Hotel team and shares in our culture
Uniform and appearance standards must be maintained at all times per the Hotels policy.
Qualifications
High school diploma or equivalent required; college coursework in hospitality preferred.
Minimum 1 year of frontdesk or customer service experience (hotel experience strongly preferred).
Proficiency with PMS systems - Marriott FOSSE preferred
Excellent verbal and written communication skills.
Strong organizational skills and attention to detail.
Ability to multitask in a fast-paced environment while maintaining composure and professionalism.
Sound Interesting? Apply today!
$32k-40k yearly est. 12d ago
Front Desk Receptionist - Bilingual
Proper Solutions
Front desk clerk job in Rancho Mirage, CA
TempToFT
Our client, a local orthodontic practice, is seeking a professional, hardworking, and dedicated Bilingual FrontDesk Receptionist who is passionate about providing exceptional patient care and contributing to a positive and welcoming environment.
Duties and Responsibilities:
Answer and direct incoming phone calls
Greet and check in patients with a warm, friendly attitude
Schedule and confirm appointments efficiently and accurately
Assist with social media content and marketing initiatives
Qualifications and Skills Required:
Bilingual in English and Spanish (required)
Previous experience in a dental or orthodontic office (preferred)
Excellent written and verbal communication skills
Friendly, outgoing, and highly organized
Confident, self-starter with the ability to prioritize tasks, meet deadlines, and drive projects forward
Ability to quickly learn and navigate various software platforms
1-3 years of experience in social media marketing is a plus
High level of creativity and attention to detail
Full-time
Pay = $19-21/hr
$19-21 hourly 60d+ ago
FRONT DESK - Fairfield Inn 29 Palms
Greens Operations Inc.
Front desk clerk job in Twentynine Palms, CA
Job Description
Are you the One?
If you are an honest and trustworthy Guest Service Associate with 1 or more years of experience, responsible, and excellent attendance, this may be the opportunity for you!
Key Responsibilities
Increase guest satisfaction by providing efficient and courteous guest service in accordance with the standards of the hotel while adhering to guidelines and procedures.
Execute selling strategies to enhance hotel revenue. Understands and implements the mission statement, values, and culture at all times.
The ideal candidate will be:
Multi-task, detail-oriented, and remain service-centric.
Communicate with guests, and co-workers, receive and transmit mail, phone, and written messages and relay pertinent information using log books.
Manage time effectively.
Assist with guest issues with professionalism in maintaining a hospitable attitude.
Computer literate to thoroughly operating property management systems: post charges, compute bills, collect payments, and make changes.
What are we looking for?
To fulfill this role successfully, you must possess the following:
Well-groomed and professional appearance.
Effective communication skills.
Good listener.
Emphatic and tolerant.
Rational, prudent, and practical.
Must be able to perform major life activities: standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
Must stand for eight hours, bend, stretch, and reach.
Work schedule varies and may include occasionally working on Holidays, weekends, and evenings. Extended hours are sometimes required.
Must be able to push or pull 60 pounds and lift and/or carry 30 pounds
$32k-39k yearly est. 8d ago
Front Office Agent
Peregrine Hospitality
Front desk clerk job in Cathedral City, CA
Essential Functions • Greet and welcome guests upon arrival, ensuring a warm and friendly first impression. • Register guests into the computer system, verifying reservation details and processing payments. • Handle cash and balance the cash drawer, maintaining accurate financial records.
• Provide guests with information about hotel facilities and local attractions.
• Assist guests with check-out, ensuring all services are correctly accounted for and
processing various forms of payment.
• Field guest complaints, conduct research, and resolve issues to ensure guest
satisfaction.
• Maintain extensive knowledge of the hotel's services, facilities, and the local area.
• Follow hotel policies and procedures, including safety and security standards, and
continuously strive to improve operational standards.
• Participate in upselling and promoting marketing programs to enhance guest
experience and hotel revenue.
• Work cohesively with the team, supporting management and collaborating
professionally with co-workers.
Skills and Abilities
• Understand the mission, vision, and goals of the hotel.
• Must be able to prioritize and work efficiently with limited supervision.
• Requires effective communication skills, both verbal and written, with the ability to
upsell guests into rooms that fit their needs.
• Must possess basic computer skills.
• Strong attention to detail and the ability to handle multiple tasks simultaneously.
• General knowledge of the city where the hotel is located and its attractions.
• Extensive knowledge of the hotel, its services and facilities.
• Ability to handle cash and balance cash drawer required.
• Strong team player, able to partner with management and other employees in a
professional manner.
Job Qualifications/Requirements
Education: High School diploma or GED equivalence
Experience: 1 year of Customer Service experience preferred
Additional: Will be required to work flexible scheduled shifts based on business needs
Physical Requirements
The minimum physical requirements for this position include but are not limited to:
• Must be able to lift and/or carry up to 40 pounds frequently to assist guests
• Ability to stand for extended periods of time
• Ability to hear, understand and communicate orally and in writing to communicate
with staff, vendors, and guests a normal in-person and phone conversation
• Ability to bend and twist, push, and pull, stoop, and kneel
• Ascend and descend a ladder
Reasonable Accommodation Statement
To perform this job successfully, an individual must be able to perform each essential
function satisfactorily. Reasonable Accommodations may be made to enable qualified
individuals with disabilities to perform the essential functions.
Disclaimer
We are an Equal Opportunity Employer. All qualified applicants will receive consideration
for employment without regard to race, color, religion, sex, sexual orientation, gender
identity, national origin, disability, or status as a protected veteran. If you need
accommodation for any part of the application process because of a medical condition or
disability, please contact: *******************************.
Peregrine Hospitality is an Equal Opportunity Employer M/F/Disability/Veteran and Drug
Free workplace
$36k-45k yearly est. 18d ago
Front Desk Receptionist
Pacific Dermatology Ins
Front desk clerk job in Menifee, CA
Pacific Dermatology Institute is a full-service dermatology group that offers medical, surgical, and cosmetic treatments to meet all of your skincare needs.
FrontDesk Receptionist:
Pacific Dermatology Institute is looking for an energetic and friendly receptionist with experience providing administrative support and patient care service to patients and internal medical staff over the phone and in person.
We've been growing rapidly for the last several years, we have 15 successful clinics currently and continuously growing, we are poised to be a dominant leader in our industry.
We're looking for a high performer who thoroughly enjoys a challenge. Are you ready to be a part of a winning team and help grow this established and well-respected operation? Let's talk about a move-up in your career and bring your exceptional experience to this high performing company. If this describes you, we'd like to have a conversation with you today!
Compensation:
Hourly $22 - $26.88
Compensation will be commensurate with skills, Dermatological experience, and Education. Includes uniform scrubs, performance incentives, health benefits, vacation/PTO, and 401K with matching contribution.
Job duties and Responsibilities
Exemplifies and wholeheartedly believes in Pacific Dermatology Institute's Vision, Purpose and Goals
Reports all potential employer liability issues and/or dissatisfied patient complaints to the Office Manager/Regional Director immediately
Assists with patient scheduling and frontdesk operations
Greets patients, vendors, pharmaceutical representatives, and other visitors to our medical offices and creates a welcoming atmosphere
Checks in patient and distributes forms and the required paperwork. Reviews forms and paperwork to ensure required fields are completed appropriately and obtains patient identification and insurance information
Check patients out in a timely, friendly manner ensuring each patient has the necessary information and future appointment information if needed
Maintain patient confidentiality
Provides outstanding professional phone communication; manages multi-line telephone system efficiently and seamlessly, minimizing hold times
Maintains patient accounts by verifying insurance information and coordinates with relevant departments for payment and referral requirements
Communicates with providers and medical assistants, keeps them abreast of schedule changes, patient details, and potential service delays
Check work provided email daily and responds to emails in a timely fashion
Efficiently utilizes the electronic medical record software to register new patients, schedule/cancel or create follow-up appointments for patients, as well as verifying current demographic information
Ensure the waiting room environment remains quiet, calm, clean and welcoming
Uphold the positive reputation of PDI treating visitors in a friendly, welcoming, and compassionate manner with the primary focus being patient confidentiality
Update job knowledge by participating in educational opportunities; read professional publications, attend seminars, conferences and continuing education courses assigned by PDI.
Maintain a clean driving record, a valid driver's license and evidence of valid auto insurance throughout employment lifecycle
Responsible for maintaining and overseeing Lean standards (5S)
Use of Microsoft Office Suite products, including but not limited to, Planner, OneNote, Outlook, Forms, Word, Excel and PowerPoint
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
This job operates in multiple fast-paced professional medical clinics with multiple medical providers and supporting staff.
Physical Demands
The employee is required to stand and use both hands for typing for extended periods of time. Walk, climb or balance; and stoop, kneel, crouch, or crawl periodically. The employee must be able to lift and/or move up to 45 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Position Type and Expected Hours of Work
This is a full-time, non-exempt position. Days of work are Monday through Friday. Long hours and occasional evening and weekend work may be required as job duties demand.
Travel
This position requires up to 50% travel. Travel to multiple clinic locations, which are located throughout the Inland Empire and surrounding areas, will be required throughout the week, and at times on short notice.
Qualifications
Education and Experience
High school diploma or equivalent
Basic knowledge of medical terminology required
At least one year of experience with the insurance authorization process, preferably in the Dermatology field.
Working knowledge of ICD-10 and CPT coding (preferred)
Basic knowledge of general administrative and clerical procedures
Basic knowledge of Microsoft Word, Excel and Outlook
Skills/Abilities
Good problem solving and decision-making skills
Excellent customer service and phone skills
Strong organizational, judgment, communication and analytical skills
Ability to multi-task and perform multiple priorities
Excellent time management, organizational, communication, multitasking and teamwork skills
Cooperative and professional behavior toward peers, providers and management
Ability to promote a favorable image with co-workers, department members, providers and, insurance companies
The ability to contribute in a team environment and/or independently, to provide excellent customer service
Ability to thrive in a fast-paced environment and prioritize tasks based on importance
Strong attention to detail, able to produce accurate and high-quality work
Adaptability, able to adjust the approach to meet changing demands and situations including dealing with diverse people
Typing skills (40 wpm)
Ability to keep confidential patient information to oneself at all times, despite the temptation to share
$22-26.9 hourly 13d ago
Front Desk Attendant
Cahuilla 3.4
Front desk clerk job in Anza, CA
Represents the hotel to guests throughout all stages of the guests stay from the time of reservation to check out ensuring to provide Skys the Limit service to all guests.
DUTIES AND RESPONSIBILITIES
Provides excellent guest service to both internal and external guests.
Actively supports the companys culture of Skys The Limit guest service.
Answers phones professionally and cheerfully within 3 rings including transferring, routing, taking messages and booking guests hotel reservation.
Complete a room reservation for any given period of time knowing what type of accommodations, rates and special services are available. In addition, the ability to properly code all said reservations as to the rate type, source, market, etc.
Recognize and create guest profiles to help maximize accuracy and guest recognition. Quick to collect, pick up and trace helpful information on the guest(s) to utilize during their stay.
Utilize the hotel system in retrieving, updating and inputting room reservations.
Assists in the pre-registration and blocking of rooms for reservations.
Efficiently checking in/out guests, which involves retrieving guest reservation, verifying special requests and accommodations, programming room keys, calculating room charges, making approved changes to the guests account and collecting form of payment for the charges included.
Ensures all cash and cash equivalents payments are accounted for at the beginning and end of each shift.
Responds to guest requests, complaints or inquiries while providing a high level of guest service.
Understanding of room status and room status tracking with knowledge of room location, room type and room rates.
Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices to upsell rooms and promote other services/amenities of the hotel.
Accurately coordinate/relay guest requests to other departments such as Housekeeping for early check-in, late check-out, special requests, etc.
Provides telephone answering service, deliver mail and answers inquiries regarding the surrounding area.
Processes retail transaction for Market retail purchases for both hotel guests and casino guests.
Full knowledge of Club Elevate Players Club and able to assist existing Club Elevate Members and sign up new guests for Club Elevate.
All other duties assigned
Qualifications
QUALIFICATIONS AND REQUIREMENTS
High school diploma or GED required.
At least 18 years of age
Previous hotel related experience is preferred.
Ability to speak, write and read English language.
Ability to work on a broad variety of projects.
Knowledge of a variety of computer software applications.
Ability to work a flexible schedule, including evenings, weekends and holidays.
Ability to stand for long hours at a time.
PHYSICAL REQUIREMENTS/WORKING CONDITIONS
While performing the duties of this job, the employee is frequently required to walk, sit, use hands to finger, handle or feel, reach with hands and arms, climb or balance, stoop or bend, and speak and hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
While performing the essential functions of this position, the employee is occasionally exposed to outdoor weather conditions and required to move about the Hotel and Casino floor and exposed to a non-smoke free environment.
NOTE
This description incorporates the most typical duties performed. It is recognized that other duties not specifically mentioned may also be performed. The inclusion of these duties would not alter the overall evaluation of the position.
$42k-54k yearly est. 17d ago
Front Desk Receptionist
Pechanga Tribal Government
Front desk clerk job in Temecula, CA
The FrontDesk Receptionist will provide administrative support for the Pechanga Recreation Center; enforce exclusive usage to Tribal Members, household members/guests; maintain usage logs; answer phones; and provide excellent customer service. The part-time Receptionist is required to work a varied schedule including days, evenings and some weekends.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provide excellent customer service to all callers and visitors to the Recreation Center. Greet all visitors and callers with a smile.
Handle incoming calls, direct calls to their destination, and take messages as appropriate.
Distribute and send correspondence.
Maintain the Master Schedule Book and create a calendar of events.
File and organize Pechanga Recreation Center documents and materials.
Create and maintain electronic file database.
Provide administrative support to the Pechanga Recreation Center Coordinators.
Upon request, conduct Internet research.
Maintain files on newspaper articles and related media communications.
Maintain the Recreation Center member information resource center.
Must adhere to all policies and procedures of the Pechanga Tribal Government.
The list of duties and responsibilities above is not an exhaustive list. In addition to the duties and responsibilities listed above, the employee will be required to perform other job-related duties, as assigned, that are consistent with the employee's job position and qualifications.
QUALIFICATIONS, EDUCATION AND EXPERIENCE:
Must have friendly and outgoing personality.
One (1) year experience in an administrative support position preferred.
Experience in a fitness center environment preferred.
Must provide excellent customer service to all callers and visitors to the Pechanga Recreation Center.
Must have computer proficiency with Microsoft Office with a focus on Excel, Word, Outlook and PowerPoint.
Must have experience in creating and maintaining file records and a database system.
Must maintain strict office confidentiality.
CPR/AED Certification required within 6 months of beginning employment.
This position must comply with the Pechanga Tribal Government's Drug-Free Workplace Policy. This includes: pre-employment and random testing.
Must successfully pass a pre-employment background investigation.
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records.
Must have the ability to work independently and with minimum direction.
Must have the ability to manage multiple projects and properly prioritize workload.
Must have good interpersonal skills, tact, patience, flexibility, and ability to deal with change and maintain a professional demeanor at all times.
Must have the ability to communicate information and ideas in speaking so others will understand.
Must have the ability to listen to and understand information and ideas presented through spoken words and sentences.
Must actively look for ways to help people.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The Pechanga Tribal Government may, upon request and in its sole discretion, grant an accommodation it deems reasonable and necessary to enable an employee with a disability to perform the essential functions of the job.
While performing the duties of this job, the employee is frequently required to walk, stand, sit, and talk or hear. The employee is occasionally required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch or crawl.
The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The Pechanga Tribal Government may, upon request and in its sole discretion, grant an accommodation it deems reasonable and necessary to enable an employee with a disability to perform the essential functions of the job.
While performing the duties of this job, the employee occasionally works near moving mechanical parts or in outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions. The noise level in the work environment is usually quiet while in the office, or moderately noisy during events and when outdoors.
$31k-40k yearly est. 13d ago
Front Desk Receptionist- Medspa/Wellness
Osmolarity Lab Inc.
Front desk clerk job in Temecula, CA
Job DescriptionBenefits:
401(k) matching
Employee discounts
Training & development
Wellness resources
Ideal Candidate: a very quick learner who can multitask with exceptional organization, a neat, professional presence, and excellent customer service & verbal communication.
Were a fast-paced, patient-focused Wellness Center seeking a dynamic, self-motivated, and friendly FrontDesk Receptionist to join our team. Youll be the first impression for clientskeeping schedules tight, communication clear, and the frontdesk running smoothly.
What youll do
Key Responsibilities:
Warmly greet patients and ensure they feel welcome and comfortable
Schedule/manage appointments and waitlists; confirm/reschedule as needed
Handle calls, emails, and inquiries promptly and professionally
Assist with intake forms and treatment/product questions
Share service, promotion, and product information accurately
Keep the frontdesk & lobby neat, organized, and stocked
Facilitate smooth communication between patients and medical staff
Process payments, update patient records, and protect confidentiality (HIPAA-compliant)
Address patient concerns with patience and empathy; escalate when appropriate
Learn new systems and products quickly; retain key info and SOPs
Support daily operations and contribute to monthly team goals
Required
1+ year in a fast-paced frontdesk or customer service role (medspa/medical preferred)
Quick learning ability and strong multitasking under pressure
Exceptional verbal and written communication; well-spoken and professional
Outstanding organization, time management, and attention to detail
Neat, polished, and reliable; positive, team-first mindset
Comfortable with scheduling/POS software (or eager to learn)
Flexibility for weekdays, some evenings, and weekends
Preferred
*Experience in medspa/wellness settings
*Familiarity with EMR/EHR, payment reconciliation, and retail add-ons
Benefits:
Competitive hourly rate.
Growth opportunities and skill development
Service/product discounts
Positive, supportive team culture
How much does a front desk clerk earn in Cathedral City, CA?
The average front desk clerk in Cathedral City, CA earns between $26,000 and $41,000 annually. This compares to the national average front desk clerk range of $21,000 to $33,000.
Average front desk clerk salary in Cathedral City, CA
$33,000
What are the biggest employers of Front Desk Clerks in Cathedral City, CA?
The biggest employers of Front Desk Clerks in Cathedral City, CA are: