Front desk clerk jobs in Charleston, SC - 151 jobs
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Front Desk Representative
Front Desk Receptionist
Postal Mail Processor - Hiring Urgently
Postal Source
Front desk clerk job in Charleston, SC
POSTAL MAIL PROCESSOR
NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security.
The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card).
Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail.
The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description.
Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination.
The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
$24.6-39.3 hourly 3d ago
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Postal Mail Processor ($24/hr - $39/hr)
The Postal Service
Front desk clerk job in Charleston, SC
POSTAL MAIL PROCESSOR
NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security.
The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card).
Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail.
The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description.
Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination.
The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
$24.6-39.3 hourly 3d ago
Postal Mail Processor - Hiring Urgently
Postal Jobs Source
Front desk clerk job in Charleston, SC
POSTAL MAIL PROCESSOR
NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security.
The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card).
Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail.
The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description.
Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination.
The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
$24.6-39.3 hourly 1d ago
Front Desk Clerk
Homecourt Hospitality Management Inc.
Front desk clerk job in Charleston, SC
Job DescriptionDescription:
We are looking for a motivated and customer-service oriented
FrontDeskClerk
to join our organization. As a FrontDeskClerk, you will be the first point of contact for our guests, and you will be responsible for providing exceptional customer service. You will be responsible for registering and checking guests in, answering phones, providing information about the facility and its services, and taking reservations. You will also be responsible for collecting payments, issuing room keys, and keeping the frontdesk area organized and presentable. If you have excellent customer service skills, a friendly demeanor, and a commitment to providing a quality guest experience, we want to hear from you!
Job Responsibilities
Greet visitors and provide them with superior customer service
Answer incoming calls and take messages
Maintain a neat and organized frontdesk area
Schedule appointments for customers
Collect payments from customers
Issue visitor passes and maintain visitor log
Update customer information in the system
Assist in answering customers' inquiries
Provide general administrative and clerical support
Monitor office supplies and order new items
Ensure compliance with all applicable regulations and laws
Assist with other duties as assigned
Requirements:
Provide excellent customer service to all guests
Greet guests in a friendly and professional manner
Register guests and assign rooms
Answer inquiries regarding hotel services and registration procedures
Handle cash, credit, or debit card transactions with accuracy
Sort, organize, and distribute mail, messages, and packages
Answer incoming calls and direct them to the appropriate departments
Keep records of room availability, rates, and occupied rooms
Maintain the cleanliness of the lobby area and frontdesk
Balance the daily transactions and complete the daily reports
Ensure the accuracy of guest bills and provide customer service during check-out
Perform other duties as assigned
$22k-27k yearly est. 15d ago
Front Desk Clerk
Description This
Front desk clerk job in Charleston, SC
We are looking for a FrontDeskClerk to join our team at King 583 Resort. In this position, you will ensure every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests. If you enjoy helping guests and owners make memories of a lifetime by enjoying vacations, this is an outstanding opportunity for you.
Schedule details: Full Time
Why do Team Members Like Working for us:
Day 1 Benefit Eligibility
Recognition Programs and Rewards
Discounted Hilton hotel rates worldwide!
401(k) program with company match.
Paid Time off and Paid Sick Days
Employee stock purchase program
Tuition reimbursement programs
Numerous learning and advancement opportunities
And more!
What are we looking for?
A professional demeanor.
Proficient English language, both verbally and in writing.
Ability to multi-task responsibilities and prioritize.
Our dedication to excellence is recognized and celebrated by some outstanding accolades, including being named to Newsweek's Top 100 Most Loved Workplaces list consecutively in 2021 and 2022, awarded two sought-after Stevie Awards in The 20th Annual American Business Awards including a Gold Stevie for Company of the Year - Hospitality and Leisure and a Silver Stevie Award for Achievement in Growth, being named a top company in Travel & Hospitality by LinkedIn on its 2022 Top Companies Industry Edition list, ranking first in the hotel and travel industry on Dave Thomas Foundation's “Best Adoption-Friendly Workplaces” list and becoming a Great Place to Work certified company in 2022.
Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Main Responsibilities:
Inputs information into the reservation's system.
Assists guests with reservations or changes as the need arises.
Generates invoices and collects payments.
Maintains safety deposit boxes.
Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
Prepares and consistently restocks the frontdesk with supplies including preparing arrival packets.
$22k-27k yearly est. Auto-Apply 1d ago
Front Desk Agent
Davidson Hospitality Group 4.2
Front desk clerk job in Charleston, SC
Property Description
Hotel Bella Grace is a boutique hotel located in historic Charleston, South Carolina, offering exciting job opportunities for hospitality professionals looking to be part of a unique and upscale team. Joining our team means becoming part of a hospitality brand known for its commitment to exceptional guest service and distinctive accommodations. The hotel boasts a prime location in the heart of Charleston's historic district, with easy access to popular attractions, shopping, and dining, making it a sought-after destination for both business and leisure travelers. As a team member, you will have the opportunity to work in a charming and sophisticated environment, providing personalized service to discerning guests. Hotel Bella Grace values professional growth and development, offering opportunities for advancement within the organization. Join our team and be part of a rewarding and fulfilling career in the hospitality industry, where your skills and dedication will be recognized and rewarded in a truly distinctive setting.
Overview
Are you a friendly and outgoing individual with a passion for creating memorable guest experiences? Join our team as a FrontDesk Agent and be the welcoming face of our establishment. As a FrontDesk Agent, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment they arrive.
Summary:
Provide exceptional customer service, creating a positive first impression for guests
Efficiently handle guest check-ins and check-outs, ensuring accuracy and efficiency
Respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy
Assist guests with recommendations and information about local attractions, dining options, and hotel amenities
Collaborate with other departments to ensure seamless guest experiences
Maintain a clean and organized frontdesk area
Handle cash and credit card transactions accurately
Demonstrate a strong attention to detail and a proactive approach to guest satisfaction
Join our team and embark on a rewarding career in hospitality, where you can make a difference in our guests' stay. Apply now to become a FrontDesk Agent and be part of a team committed to delivering exceptional service!
Qualifications
Previous experience in a customer service role, preferably in a hotel or hospitality environment
Excellent communication and interpersonal skills
Previous cash handling experience required
Strong problem-solving abilities and the ability to remain calm under pressure
Proficiency in computer systems and knowledge of hotel property management software
Outstanding organizational and multitasking skills
Availability to work flexible schedules, including evenings, weekends, and holidays
High School diploma or equivalent
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
$23k-27k yearly est. Auto-Apply 31d ago
Front of House Associate - Zero George
Easton Porter Group
Front desk clerk job in Charleston, SC
We are seeking passionate, guest-focused individuals to join our Front of House team. This dynamic role includes welcoming guests, providing local recommendations, handling reservations, and ensuring a seamless experience throughout their stay. Whether supporting check-ins, coordinating guest requests, or sharing the best of Charleston, you'll help deliver memorable hospitality every day.
This opportunity offers flexibility across a variety of shifts, including days, evenings, and overnights. If you have a warm, professional attitude and a love of creating great guest experiences, we would love to hear from you.
Key Responsibilities
Provide exceptional guest service and support across a range of Front of House tasks
Welcome and engage guests with enthusiasm and professionalism
Offer local recommendations and assist with reservations, transportation, and special requests
Maintain clear, proactive communication with guests, teammates, and management
Ensure guest-facing and back-of-house areas are organized, clean, and inviting
Manage administrative tasks, reservations, and transactions with accuracy
Collaborate with the team to ensure a seamless, memorable guest experience
What We're Looking For
Excellent communication skills and a genuine passion for hospitality
Strong organizational skills and attention to detail
Knowledge of Charleston's dining, attractions, and local culture is a plus
Flexibility to work varied shifts, including evenings, weekends, and overnights
Positive attitude and desire to learn and grow
Benefits
Competitive pay starting at $19.00 per hour, based on experience
Full-time benefits including:
401(k) with matching
Health, dental, and vision insurance
Paid time off and parental leave
Employee discounts at Easton Porter Group properties
Referral program
Schedule
Flexible scheduling across day, evening, and overnight shifts
Weekend and holiday availability required
Join Our Team
If you're excited to build connections with guests and help them discover the best of Charleston, apply today to become part of our Front of House team.
Salary Description $19 - $21
$19 hourly 60d+ ago
FitLife Front Desk Attendant
One and Only Fitness Consulting
Front desk clerk job in Charleston, SC
Replies within 24 hours Welcome to FitLife in Charleston, SC! FrontDesk Attendants are the face of the company and have a huge impact on the pace and environment of the gym. You will be the first and last impression for all of our members and potential new members. We are looking for individuals with contagious personalities, desire to improve, passion for fitness, and looking to have a blast at work! Perks of the job:
Competitive pay
Fast paced work environment
Free gym membership
So, who are we looking for?
Someone with a certain level of social intelligence:
You will be working with many different personality types with members and on staff.
You will need to give the greatest care and best attitude with our members.
Someone that looks forward to maintaining high standards.
You work hard and go straight for the goal.
You are excited about meeting new people.
You have a positive attitude and look forward to helping others.
$19k-25k yearly est. Auto-Apply 60d+ ago
Medical Front Desk Associate (Charleston Area Offices)
Charleston ENT & Allergy 4.8
Front desk clerk job in Charleston, SC
Job Description
Charleston ENT & Allergy has an immediate needs for friendly, compassionate, and efficient FrontDesk Associates for our busy medical practice. As the first point of contact for our patients and their families, either in person or over the phone, our FrontDesk Associates create a warm and welcoming atmosphere and manage patient interactions with sensitivity and kindness. They are trusted with vital patient information and are responsible for accurately entering all demographic and insurance details, collecting payments, scheduling appointments, scanning records, and above all, ensuring patients' experience here is a great one. With a total of EIGHT offices in the Charleston area, you may be asked to travel to any of these offices at any time. Successful candidates will love challenges and thrive on spontaneity!
Charleston ENT & Allergy is the industry leader in healthcare in South Carolina, specifically in the ear, nose, and throat sector. We have added new practices to the Charleston ENT & Allergy family and that means tremendous growth for our company. This ensures ample opportunities for growth for you and your career path. Come grow with us!
Responsibilities include, but aren't limited to:
Checking Patients In/Out
Verifying Insurance Eligibility
Collecting Payments
Scheduling Appointments
Chart Review
Date Entry
Scanning Records
Answering Phones
Starting pay for this position is $18!
$18 hourly 16d ago
Front Desk Representative
Kuresmart Pain Management
Front desk clerk job in Mount Pleasant, SC
The FrontDesk Representative facilitates the flow of patient information across the continuum of care, including data collection of insurance demographics when a patient arrives at the practice site. Performs duties necessary to ensure patients are scheduled, checked in, and checked out an accurate and timely manner. Performs patient registration, patient financial services and data entry, greeting and referring patients, answering routine/administrative inquiries, and general office support activities as appropriate.
Essential Duties and Responsibilities:
* Perform job in accordance with Company Mission, vision and goals.
* Provides exceptional customer service to patients and their families.
* Exercises confidentiality in all areas, abiding by HIPAA rules and regulations.
* Collects and verifies all demographic, Insurance and Financial information and enters information into Electronic Medical Record (EMR).
* Assists patients with Phreesia tablets and medical forms, as necessary.
* Obtains patient emails for patient portal registration.
* Collects co-pays, co-insurances, deductibles and past due balances for all patients. Performs daily reconciliation of all money collected.
* Processes patient intake forms and schedules follow up appointments through EMR.
* Schedules follow up appointments in accordance with insurance guidelines.
* Organizes and performs work effectively and efficiently and demonstrates standards of performance ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence.
* Ensures all necessary paperwork and documentation (i.e.: referrals, ID, insurance cards, etc.) are up to date and present at the time of service.
* As needed, handles phone inquiries from patients and others, screens calls to ascertain nature and urgency of inquiry and refers callers to the appropriate personnel.
* Makes appointments via telephone, patient portal and in-person.
* Responsible for copying, barcoding, and scanning medical records, as needed.
* Responsible for maintaining cleanliness of patient waiting area.
* Prepares procedure packets.
* Participate in and complete all required trainings and in-services.
* Performs other duties as assigned.
Minimum Qualifications:
* High School Diploma, or equivalent.
* Must have knowledge of Internet and Microsoft Office software (MS Word, MS Excel, MS PowerPoint, MS Outlook).
* Must have excellent written and oral communication skills, including exceptional customer service.
* Must be able to establish and maintain effective working relationships with doctors, clinical staff, other co-workers and the public.
* Must be able to work individually as well as within a team.
* Must be able to accurately collect and maintain money.
* Must be able to follow both verbal and written instructions.
* Must be able to work a flexible schedule.
* Must be able to respond with patience and understanding during stressful conditions related to patient health and emergent situations.
* Must be able to multi-task and prioritize.
* Must demonstrate extreme attention to detail.
* Must possess strong organization skills.
* Must be able to problem solve and use reasoning.
* Must be able to meet predefined quality standards.
* Must maintain and project a professional attitude and appearance at all time.
* If working in an ASC, must provide proof of influenza vaccination annually (must wear a procedure mask if refusing the flu vaccine).
* If working in an ASC, must complete two (2)-step PPD.
* Must complete all regulatory competencies in accordance with working in the ASC.
* Must have a working knowledge of the healthcare field and medical specialty, as well as medical terminology.
* All staff are expected to have a strong desire to provide excellent customer service; to comply with the rules and regulations of those organizations to which we are accountable; to have high ethical and professional standards of conduct; and to have an attitude of wanting to continuously improve their own professional performance.
Preferred Qualifications:
* Associates Degree from an accredited college or university.
* One (1) year of prior experience working with an Electronic Medical Record (EMR).
Driving/Travel:
The employee must have reliable transportation. Travel for this position may be required up to 25%. While the primary workplace may be closest to the employees home, work assignments could be in any of the Companys locations.
Compensation and Benefits:
* Pay Range: $18.00/Hr - $21.00/Hr
* PTO: Up to 96 hours in first year (pro-rated based on start date)
* Holidays: 7 (New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day After Thanksgiving, Christmas Day)
* Retirement: 401(k) with employer match
* Health Benefits: Medical (single and family), Dental (single and family), Vision (single and family)
* Other Company-Paid Benefits: Short-Term Disability, Long-Term Disability, Basic Life/AD&D, Employee Assistance Program
* Other Voluntary Benefits: Voluntary Life, Accident, Critical Illness, Hospital Indemnity
$18-21 hourly 60d+ ago
Front Desk Representative
Clearway Pain Solutions Institute 3.8
Front desk clerk job in Mount Pleasant, SC
The FrontDesk Representative facilitates the flow of patient information across the continuum of care, including data collection of insurance demographics when a patient arrives at the practice site. Performs duties necessary to ensure patients are scheduled, checked in, and checked out an accurate and timely manner. Performs patient registration, patient financial services and data entry, greeting and referring patients, answering routine/administrative inquiries, and general office support activities as appropriate.
Essential Duties and Responsibilities:
* Perform job in accordance with Company Mission, vision and goals.
* Provides exceptional customer service to patients and their families.
* Exercises confidentiality in all areas, abiding by HIPAA rules and regulations.
* Collects and verifies all demographic, Insurance and Financial information and enters information into Electronic Medical Record (EMR).
* Assists patients with Phreesia tablets and medical forms, as necessary.
* Obtains patient emails for patient portal registration.
* Collects co-pays, co-insurances, deductibles and past due balances for all patients. Performs daily reconciliation of all money collected.
* Processes patient intake forms and schedules follow up appointments through EMR.
* Schedules follow up appointments in accordance with insurance guidelines.
* Organizes and performs work effectively and efficiently and demonstrates standards of performance ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence.
* Ensures all necessary paperwork and documentation (i.e.: referrals, ID, insurance cards, etc.) are up to date and present at the time of service.
* As needed, handles phone inquiries from patients and others, screens calls to ascertain nature and urgency of inquiry and refers callers to the appropriate personnel.
* Makes appointments via telephone, patient portal and in-person.
* Responsible for copying, barcoding, and scanning medical records, as needed.
* Responsible for maintaining cleanliness of patient waiting area.
* Prepares procedure packets.
* Participate in and complete all required trainings and in-services.
* Performs other duties as assigned.
Minimum Qualifications:
* High School Diploma, or equivalent.
* Must have knowledge of Internet and Microsoft Office software (MS Word, MS Excel, MS PowerPoint, MS Outlook).
* Must have excellent written and oral communication skills, including exceptional customer service.
* Must be able to establish and maintain effective working relationships with doctors, clinical staff, other co-workers and the public.
* Must be able to work individually as well as within a team.
* Must be able to accurately collect and maintain money.
* Must be able to follow both verbal and written instructions.
* Must be able to work a flexible schedule.
* Must be able to respond with patience and understanding during stressful conditions related to patient health and emergent situations.
* Must be able to multi-task and prioritize.
* Must demonstrate extreme attention to detail.
* Must possess strong organization skills.
* Must be able to problem solve and use reasoning.
* Must be able to meet predefined quality standards.
* Must maintain and project a professional attitude and appearance at all time.
* If working in an ASC, must provide proof of influenza vaccination annually (must wear a procedure mask if refusing the flu vaccine).
* If working in an ASC, must complete two (2)-step PPD.
* Must complete all regulatory competencies in accordance with working in the ASC.
* Must have a working knowledge of the healthcare field and medical specialty, as well as medical terminology.
* All staff are expected to have a strong desire to provide excellent customer service; to comply with the rules and regulations of those organizations to which we are accountable; to have high ethical and professional standards of conduct; and to have an attitude of wanting to continuously improve their own professional performance.
Preferred Qualifications:
* Associates Degree from an accredited college or university.
* One (1) year of prior experience working with an Electronic Medical Record (EMR).
Driving/Travel:
The employee must have reliable transportation. Travel for this position may be required up to 25%. While the primary workplace may be closest to the employees home, work assignments could be in any of the Companys locations.
Compensation and Benefits:
* Pay Range: $18.00/Hr - $21.00/Hr
* PTO: Up to 96 hours in first year (pro-rated based on start date)
* Holidays: 7 (New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day After Thanksgiving, Christmas Day)
* Retirement: 401(k) with employer match
* Health Benefits: Medical (single and family), Dental (single and family), Vision (single and family)
* Other Company-Paid Benefits: Short-Term Disability, Long-Term Disability, Basic Life/AD&D, Employee Assistance Program
* Other Voluntary Benefits: Voluntary Life, Accident, Critical Illness, Hospital Indemnity
$18-21 hourly 60d+ ago
Front Office Agent
The Kessler Collection
Front desk clerk job in Charleston, SC
An inspiring career awaits you! The Kessler Collection is a portfolio of luxury boutique hotels, unique restaurants and experiences with a Bohemian twist. The collection's captivating hotels feature curated art, original music, unique architecture and stories around every corner, all located in destinations people want to be. Our mission of inspiring places, intuitive service, and exuberant guests means we are committed to our Grand Performers learning, development, and well-being. We believe people want to be inspired!
Grand Performers in qualifying roles may enjoy a range of benefits, including:
* Marriott Employee Discounts Worldwide
* Medical, Dental, Vision Insurance
* Company-Sponsored Life Insurance
* Short & Long-Term Disability Insurance
* Tuition Reimbursement Program
* 401(K) with Discretionary Company Matching Contributions
* Employee Assistance Program
Responsibilities
JOB SUMMARY
The overall objective and purpose of the Front Office Agent position are to provide a warm welcome and hospitable service to our guests. The incumbent is responsible for ensuring a seamless arrival and departure experience and respond efficiently to guest requests. They are to provide the highest level of service in support of the company's mission, core values, standards, and goals.
CORE RESPONSIBILITIES
* Greet and interact with internal and external guests in a genuinely warm and friendly manner using professional and Kessler standard nomenclature
* May assist in housekeeping duties such as cleaning public areas and guest laundry.
* Maintain the integrity of the guests' privacy, including confidentiality of personal information and key control
* Process check-ins, check-outs, and room assignments
* Coordinate with Housekeeping to track readiness of rooms for check-in
* Communicate parking procedures to guests and visitors and dispatch bell/valet attendants as needed
* Post guest charges and payments, process no-shows, and adjust disputed charges
* Run daily reports and contingency lists. Conduct bucket checks to ensure accuracy
* Verify rate codes and make appropriate adjustments on guest' invoices
* Block and unblock rooms according to the hotel's need
* Operate the telephone system, answering calls within three (3) rings, using the correct salutation and telephone etiquette
* Process and respond to wake-up calls according to the standard operating procedure
* Notify guests of messages and record them legibly and completely
* Maintain knowledge of room types, hotel amenities and features, hours of operation, and area attractions
* Respond promptly to questions, concerns, and special requests. The follow-up to ensure the guest is satisfied
* Log guest requests and concerns according to the standard operating procedure. Communicate with departments promptly
* Solve problems proficiently
* Demonstrate effective sales techniques to upsell rooms, amenities, and products
* Maintain a neat and organized work area
* Maintain the integrity of Company proprietary information and protect Company assets
* Maintain complete knowledge in the use of all office equipment, property management systems, and access according to specifications
* Maintain complete knowledge and comply with company policies and procedures
* Maintain neat, clean, and professional appearance according to standards
* Follow all company safety and security policies and procedures. Report accidents, injuries, and unsafe conditions
* Welcome and acknowledge guests with disabilities and follow proper procedures to accommodate needs.
* Develop and maintain a positive working relationship and support the team to achieve our goals
* Attend required training and meetings
* All other duties as assigned, planned or un-planned
Qualifications
KNOWLEDGE, SKILLS, AND ABILITIES
* Ability to perform all tasks at the frontdesk and proficiently use job-related software, property management systems, and office equipment
* Ability to remain calm in various situations, use sound judgment and effectively solve problems
* Ability to read and interpret documents such as safety rules and procedural manuals
* Ability to demonstrate cash handling procedures and calculate figures and amounts such as discounts, commissions, upgrades, and percentages
* Strong written, verbal, and interpersonal skills
* Comprehensive knowledge of office equipment and property management systems
MINIMUM QUALIFICATIONS
* Bachelor's degree in Business or related training equivalent - required
* 1+ year of relevant work experience in similar scope and title - required
* Experience within luxury brand/markets - required
* Student or graduate of hotel management - preferred
SUPERVISORY RESPONSIBILITIES
* None
WORK ENVIRONMENT
* Must be comfortable working in a shared space, with constant noise, without the use of a private office.
* Must be able to cope with frequent changing priorities and deadlines with a high degree of optimism, professionalism & collaboration.
* Schedules may vary from week to week based on business demands in excess of or less than 40 hours with or without notice.
PHYSICAL DEMANDS
* While performing the duties of this job, the incumbent is regularly required to see, hear, reach, use fingers to handle and feel, stand, stoop, bend and crouch up to 8 hours daily.
* Push, pull, and lift up to 50 lbs.
* While performing the duties of this job, the incumbent is regularly required to travel by foot, car, bus, airplane, or other means of transportation, which require sitting, waiting, and standing for long and short periods of time.
The Kessler Collection is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics
Posted Min Pay Rate
Posted Max Pay Rate
$26k-33k yearly est. Auto-Apply 36d ago
Front Office Agent
Grand Bohemian Charleston
Front desk clerk job in Charleston, SC
An inspiring career awaits you! The Kessler Collection is a portfolio of luxury boutique hotels, unique restaurants and experiences with a Bohemian twist. The collection's captivating hotels feature curated art, original music, unique architecture and stories around every corner, all located in destinations people want to be. Our mission of inspiring places, intuitive service, and exuberant guests means we are committed to our Grand Performers learning, development, and well-being. We believe people want to be inspired!
Grand Performers in qualifying roles may enjoy a range of benefits, including:
Marriott Employee Discounts Worldwide
Medical, Dental, Vision Insurance
Company-Sponsored Life Insurance
Short & Long-Term Disability Insurance
Tuition Reimbursement Program
401(K) with Discretionary Company Matching Contributions
Employee Assistance Program
JOB SUMMARY
The overall objective and purpose of the Front Office Agent position are to provide a warm welcome and hospitable service to our guests. The incumbent is responsible for ensuring a seamless arrival and departure experience and respond efficiently to guest requests. They are to provide the highest level of service in support of the company's mission, core values, standards, and goals.
CORE RESPONSIBILITIES
Greet and interact with internal and external guests in a genuinely warm and friendly manner using professional and Kessler standard nomenclature
May assist in housekeeping duties such as cleaning public areas and guest laundry.
Maintain the integrity of the guests' privacy, including confidentiality of personal information and key control
Process check-ins, check-outs, and room assignments
Coordinate with Housekeeping to track readiness of rooms for check-in
Communicate parking procedures to guests and visitors and dispatch bell/valet attendants as needed
Post guest charges and payments, process no-shows, and adjust disputed charges
Run daily reports and contingency lists. Conduct bucket checks to ensure accuracy
Verify rate codes and make appropriate adjustments on guest' invoices
Block and unblock rooms according to the hotel's need
Operate the telephone system, answering calls within three (3) rings, using the correct salutation and telephone etiquette
Process and respond to wake-up calls according to the standard operating procedure
Notify guests of messages and record them legibly and completely
Maintain knowledge of room types, hotel amenities and features, hours of operation, and area attractions
Respond promptly to questions, concerns, and special requests. The follow-up to ensure the guest is satisfied
Log guest requests and concerns according to the standard operating procedure. Communicate with departments promptly
Solve problems proficiently
Demonstrate effective sales techniques to upsell rooms, amenities, and products
Maintain a neat and organized work area
Maintain the integrity of Company proprietary information and protect Company assets
Maintain complete knowledge in the use of all office equipment, property management systems, and access according to specifications
Maintain complete knowledge and comply with company policies and procedures
Maintain neat, clean, and professional appearance according to standards
Follow all company safety and security policies and procedures. Report accidents, injuries, and unsafe conditions
Welcome and acknowledge guests with disabilities and follow proper procedures to accommodate needs.
Develop and maintain a positive working relationship and support the team to achieve our goals
Attend required training and meetings
All other duties as assigned, planned or un-planned
KNOWLEDGE, SKILLS, AND ABILITIES
Ability to perform all tasks at the frontdesk and proficiently use job-related software, property management systems, and office equipment
Ability to remain calm in various situations, use sound judgment and effectively solve problems
Ability to read and interpret documents such as safety rules and procedural manuals
Ability to demonstrate cash handling procedures and calculate figures and amounts such as discounts, commissions, upgrades, and percentages
Strong written, verbal, and interpersonal skills
Comprehensive knowledge of office equipment and property management systems
MINIMUM QUALIFICATIONS
Bachelor's degree in Business or related training equivalent - required
1+ year of relevant work experience in similar scope and title - required
Experience within luxury brand/markets - required
Student or graduate of hotel management - preferred
SUPERVISORY RESPONSIBILITIES
None
WORK ENVIRONMENT
Must be comfortable working in a shared space, with constant noise, without the use of a private office.
Must be able to cope with frequent changing priorities and deadlines with a high degree of optimism, professionalism & collaboration.
Schedules may vary from week to week based on business demands in excess of or less than 40 hours with or without notice.
PHYSICAL DEMANDS
While performing the duties of this job, the incumbent is regularly required to see, hear, reach, use fingers to handle and feel, stand, stoop, bend and crouch up to 8 hours daily.
Push, pull, and lift up to 50 lbs.
While performing the duties of this job, the incumbent is regularly required to travel by foot, car, bus, airplane, or other means of transportation, which require sitting, waiting, and standing for long and short periods of time.
The Kessler Collection is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics
$26k-33k yearly est. Auto-Apply 38d ago
Front Desk Services, Part Time (Evening and Weekend)
Seafields
Front desk clerk job in Kiawah Island, SC
Part-time Description ConciergePart Time, Evening and Weekend Seafields by Bishop Gadsden is Charleston's newest luxury senior living community, where compassion meets excellence. We're seeking a dedicated and hospitable Concierge to support the emotional and social well-being of our residents in the evening and weekend hours. This role is ideal for someone who thrives on building relationships and provides high level customer services.
The Concierge serves as the central point of contact for residents and guests at Bishop Gadsden, a premier senior living community. This multifaceted role requires exceptional customer service skills, professionalism, and the ability to create a welcoming environment. You will greet visitors, assist residents, manage calls, and support various administrative tasks to ensure smooth daily operations.
Key Responsibilities:
Greet and assist residents, guests, and staff with courtesy and professionalism.
Answer and route incoming calls promptly; take and distribute messages as needed.
Maintain a neat and organized workstation and uphold safe work habits.
Provide information and directions, and know when to refer inquiries to appropriate staff.
Stay informed about community activities, events, and special functions.
Manage communications logs, resident updates, and incident reports.
Handle mail and package distribution, including tracking and notifications.
Assist residents with copying, faxing, and postage needs.
Coordinate guest room check-ins and check-outs (Commons Desk only).
Initiate work orders for maintenance, housekeeping, and transportation requests.
Maintain confidentiality and adhere to HIPAA and Resident Rights policies.
Support marketing efforts by greeting prospects and ensuring proper documentation.
Perform additional duties and special projects as assigned.
Requirements
Qualifications:
High school diploma required.
Strong verbal and written communication skills.
Ability to operate a multi-line phone system.
Proficient in Microsoft Office.
Exceptional customer service and public relations skills.
Ability to work well under pressure and handle interruptions gracefully.
Professional appearance and demeanor.
Basic problem-solving skills and ability to follow procedures.
Why You'll Love It Here:
Be part of a brand-new, mission-driven community
Benefits for you and your family's health, wellness, and future
Paid Time Off to create a work/life balance
Work in a collaborative, resident-focused environment
Enjoy predictable scheduling and professional development opportunities
Make a lasting difference in the lives of residents and families
Ready to bring your heart and expertise to a place that values both?Apply today and help shape the resident experience at Seafields by Bishop Gadsden. Salary Description $15-$20/hr (based on years of experience)
$15-20 hourly 7d ago
Hotel Front Desk Agent
Innventures Hotel Mgmt Co 3.4
Front desk clerk job in North Charleston, SC
Our Story :
If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states.
We only have 3 rules at InnVentures. (We can teach you the rest!)
Rule #1 - Do everything you can for the customer!
Rule #2 - Bring a good attitude to work with you every day and take pride in your work!
Rule #3 - Have FUN!
WHY WORK AT ONE OF OUR HOTELS?
Fun, team-oriented environment
Full-time and part-time positions available to meet your needs
Great opportunities for growth
Community Involvement
Discounted hotel stays
Recognition and awards
Paid time off
BENEFITS:
We offer eligible employees a number of benefits to enhance their health and well-being:
Group insurance, including medical, dental, vision and company-paid life insurance
Paid time off including up to 40 hours vacation days, sick/ wellness leave and 7 holidays
Company-matched 401(k) plan
Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!
Get paid daily with our Daily Pay Program!
JOB OVERVIEW - FRONTDESK AGENT
Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a FrontDesk Agent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions and gain loyal guests by handling all questions, requests and complaints promptly and courteously.
A TYPICAL DAY:
Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience.
Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met.
Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest's stay.
Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations.
Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts.
Support the goals of the hotel through teamwork and collaboration with all departments.
REQUIREMENTS:
Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays.
POTENTIAL CAREER PATH:
Front Office Supervisor or Sales Coordinator - Front Office Manager or Administrative Assistant
InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.
$23k-28k yearly est. Auto-Apply 60d+ ago
Front Desk Attendant
Homewood Suites Mount Pleasant
Front desk clerk job in Mount Pleasant, SC
The FrontDesk Agent is the first point of contact for guests at the hotel, responsible for providing exceptional service during check-in, check-out, and throughout their stay. This role involves handling guest inquiries, processing reservations, and ensuring that all guest needs are met with efficiency and professionalism.
Key Responsibilities
Guest Service
Welcome guests upon arrival, ensuring a warm and friendly reception.
Perform check-in and check-out procedures accurately, efficiently, and in accordance with hotel policies.
Assist guests with reservations, room assignments, and any special requests to ensure a pleasant stay.
Provide guests with information about hotel amenities, services, and local attractions, offering recommendations as needed.
Address and resolve guest concerns or complaints promptly, escalating issues to the FrontDesk Manager when necessary.
FrontDesk Operations
Process guest payments, including cash, credit cards, and room charges, ensuring all transactions are handled securely and accurately.
Answer and direct incoming calls, taking reservations and handling guest inquiries with professionalism.
Manage room keys, ensuring they are issued, tracked, and returned securely.
Coordinate with housekeeping and maintenance departments to ensure rooms are clean, ready for occupancy, and that any guest requests are fulfilled.
Administrative Tasks
Maintain accurate records of guest information, reservations, and billing details in the property management system (PMS).
Balance and reconcile daily transactions, ensuring accuracy in cash handling and credit card processing.
Prepare and distribute guest folios at check-out, ensuring all charges are accurate and accounted for.
Assist in maintaining the cleanliness and organization of the frontdesk area, including stocking supplies and managing inventory.
Collaboration and Communication
Work closely with other departments, such as housekeeping and food and beverage, to ensure seamless service and guest satisfaction.
Communicate effectively with the FrontDesk Manager and other team members regarding guest needs, special requests, and any operational issues.
Participate in team meetings and training sessions to stay updated on hotel policies, procedures, and promotions.
Support the frontdesk team during busy periods or when additional help is needed.
Security and Safety
Follow all security procedures, including verifying guest identities and maintaining key control.
Report any suspicious activities, safety hazards, or maintenance issues to hotel management immediately.
Ensure that guest privacy and confidentiality are maintained at all times.
Other duties as assigned to meet the needs of the property.
Qualifications:
High school diploma or equivalent.
Previous experience in a frontdesk, customer service, or hospitality role is preferred.
Strong communication and interpersonal skills, with a focus on guest service.
Proficiency in frontdesk software systems, including property management systems (PMS).
Ability to work independently and handle multiple tasks efficiently in a fast-paced environment.
Strong problem-solving skills and attention to detail.
Physical ability to stand for extended periods and handle guest luggage if necessary.
Working Conditions:
Flexible working hours, including weekends and holidays.
May require working in shifts, including evenings and overnight.
Physical stamina is required for long periods of standing and interacting with guests.
Benefits:
Competitive salary.
Employee discounts on hotel stays.
Opportunities for career advancement within the hotel.
The statements in this job description are intended to represent key duties and the level of work being performed. They are not intended to be ALL responsibilities of the job.
Crossroads Hospitality, LLC is an Equal Opportunity/Affirmative Action Employer, and encourages women, minorities, individuals with disabilities, and protected veterans to apply.
View all jobs at this company
$19k-25k yearly est. 60d ago
Front Desk Associate - Part Time
Picklerage
Front desk clerk job in North Charleston, SC
FrontDesk Associate - Part Time
This position is open and applications are currently being accepted ahead of our upcoming club opening. The start date for the position is to be determined, but will likely be at the end of November/beginning of December.
We encourage interested candidates to apply at any time, as we are constantly seeking talented individuals to join our team.
Come join our growing team at PickleRage, Charleston's indoor pickleball center! Pickleball is the fastest growing sport in the country, and we are looking for energetic, organized, and self-motivated individuals to provide exceptional customer service for members and guests. The person(s) in this position operates the frontdesk and lounge area for shifts during the mornings, evenings, weekends, or holidays.
Job Description and Responsibilities
Greet members/guests, answer phones, and give facility tours
Promote membership programs/events and encourage member/guest sign up
Process and collect payments from members/guests by using the POS system
Oversee court reservations using court reservation system ensuring that members/guests are checked in and occupying assigned courts
Ensure registration and check in/checkout procedures are followed
Assist with the registration and running of programs and special events
Process POS transactions for pro shop and lounge items
Attend to Lounge area patrons, take drink and food orders from members/guests and serve ordered items including wine/beer.
Assist with Pro Shop upkeep, stocking and display
Ensure the facility presents as inviting and clean to all members and guests
Execute opening/closing procedures
Attend all training sessions and regular staff meetings
All other duties as assigned
Qualifications and Experience Desired
Excellent communication skills.
Dependable, high energy, and team oriented.
FrontDesk and/or Customer Service experience 1 year plus
Must have a friendly, outgoing personality and enjoy social interaction.
Ability to accept guidance and supervision
Ability to make quick decisions that best serve facility members and guests.
Ability to learn and use registration software and other related computer functions
Prefer experience regarding cash and credit transactions.
Customer service interaction experience
Willingness to be flexible and available to work occasional evenings and weekends as required for meetings and special events
Current or ability to obtain CPR and First Aid certifications
Must have the ability to pass a background check
Must be 18 years of age or older
Must have a valid form of ID
WORK ENVIRONMENT:
Includes a typical gym environment, with exposure to excessive noise or adverse environmental issues, including exposure to heat, cold, and inclement weather conditions. Mode of transportation for travel typically will include automobile.
PHYSICAL REQUIREMENTS:
Ability to sit and stand for prolonged periods of time. Ability to perform light maintenance work which may require climbing, stooping, squatting, kneeling, reaching above the head and reaching forward. Occasionally climbs ladders. Frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds.
COMPENSATION:
Starting pay - $16.00/hour
EEO STATEMENT:
PickleRage is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by federal, state or local laws. PickleRage is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, discipline, termination, layoff, recall, transfer, leaves of absence, compensation, and training. To request reasonable accommodation, contact Human Resources at *****************.
$16 hourly 20d ago
Front Desk Agent
MCR Hotels
Front desk clerk job in Beaufort, SC
Hilton Garden Inn Beaufort SECTION ONE: MCR Universal Role Standards CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE Happy Guests Spotless Cleanliness
Product Consistency & Quality
Teamwork
Duties and Expectations
1. Happy Guests
Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile.
Name Use: Use the guests' names whenever possible, ensuring they feel properly welcomed.
Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores.
Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency.
Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities.
Events: Awareness and support for all groups and events at the hotel.
Technology: Understanding of relevant technology for each role.
Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting.
2. Spotless Cleanliness
Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized.
Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe.
Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning.
3. Product Consistency & Quality
Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift.
Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication.
Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times.
4. Teamwork
Communication: Communication between Team Members should be clear, honest, and professional.
Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR's guests.
Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace.
SECTION TWO: FrontDesk Agent, Role Specific Duties and Expectations
The core mission of the FrontDesk Agent is to ensure all guests enjoy a friendly arrival and departure experience, while addressing all needs and requests in a timely, efficient and hospitable manner.
Other Duties and Expectations
Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be contacted after check-in to ensure their room is satisfactory and there is nothing else required to make their stay more comfortable.
Rate Schedule: Up-to-date understanding of room rates, promotions.
Incoming Mail: Receive and note all incoming mail as required per the daily shift checklist.
SECTION THREE: Success Metrics
Happy Guests
Management Performance Ratings
Guest Satisfaction Scores/Intent to Return
Spotless Cleanliness
GM/AGM Spot Checks
Leadership Walk-throughs (RVP, etc.)
Guest Ratings/Reviews
Product Consistency & Quality
Checklist Tracking
Management Performance Ratings
Guest Ratings
Teamwork
Management Performance Ratings
SECTION FOUR: Qualifications & Requirements
Qualifications & Requirements:
Experience in a hospitality, service, consumer-facing franchise or related field preferred.
Can-Do Attitude: Must have a positive attitude and willingness to learn.
Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures.
Handle Pace and Pressure: Must work well in stressful, high-pressure situations.
Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.
Communication Skills: Must be able to convey information and ideas clearly.
Hospitality and Guest Service: Must have a desire to serve all guests.
Age Requirement: Must be 18 years of age or older to perform this job.
Schedule and Travel: Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel.
Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock.
Breaks: Clock in/out for breaks at the designated time on your schedule.
Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.
Physical Working Demands & Working Environment:
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to:
Stand or remain in a stationary position for long periods of time (3-4 hours at a time).
Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls.
Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms.
Inspect and visually observe details at close range (within a few feet) and from long range.
Occasionally required to lift packages or general office equipment.
The noise level in the work environment is usually moderate (phone ringing, and heavy communication between co-workers and customers).
Language + Reasoning Skills:
Read, write, understand and communicate with others effectively using the English language.
Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.
$23k-29k yearly est. 3d ago
Front Desk Receptionist
Lowcountry Oncology Associates 4.1
Front desk clerk job in North Charleston, SC
Lowcountry Oncology Associates mission is delivering high-quality and compassionate cancer care in our community, for our community and by oncologist who in live in our community.
Why Join Us? Our team values the work components of every member to create a culture of people helping people and making a difference in our lives and those we serve.
Job Description:
The FrontDesk Receptionist is responsible for greeting and directing patients and visitors following HIPAA and company policies, providing clinic and appointment information, and communicating among departments. Updates patient information and forms as required. Inputs information for new and established patients. Assists patients with completion of medical history and information forms as needed. Role will be based in North Charleston but may travel to other locations as needed.
Responsibilities
Answers telephones, screens callers, relays messages, and greets visitors.
Promote accuracy and efficiency in frontdesk procedures and paperwork.
To register patients according to LOA protocols.
To explain clinic policy to patients while receiving and delivering messages.
To assist patients with accurately completing appropriate forms and documents for the required information.
To handle and manage the continuous flow of information from doctors' offices and health care establishments.
To respect and maintain the privacy and dignity of clients, to assure client confidentiality at all times.
To organize and maintain forms and office stationery required for frontdesk activities and overflowing paper documents.
To schedule follow up appointments and treatment appointments.
Travels to satellite locations and floats to other clinics if needed.
Assist with training of frontdesk staff.
Additional responsibilities may be assigned to help drive our mission of delivering high-quality and compassionate cancer care in our community, for our community, and by oncologists who live in our community.
Qualifications/Competencies
High school diploma required.
Minimum of one year's experience in customer service setting, preferably receptionist experience in healthcare setting and experience with office equipment.
Customer-service oriented
Excellent telephone etiquette
Ability to interact effectively and in a supportive manner with persons of all backgrounds.
Knowledge of patient billing procedures.
$21k-26k yearly est. Auto-Apply 25d ago
Front Desk Attendant
Beaufort Lodging
Front desk clerk job in Beaufort, SC
The FrontDesk Associate is the first point of contact for guests at the hotel, responsible for providing exceptional service during check-in, check-out, and throughout their stay. This role involves handling guest inquiries, processing reservations, and ensuring that all guest needs are met with efficiency and professionalism.
Key Responsibilities
Guest Service
Welcome guests upon arrival, ensuring a warm and friendly reception.
Perform check-in and check-out procedures accurately, efficiently, and in accordance with hotel policies.
Assist guests with reservations, room assignments, and any special requests to ensure a pleasant stay.
Provide guests with information about hotel amenities, services, and local attractions, offering recommendations as needed.
Address and resolve guest concerns or complaints promptly, escalating issues to the FrontDesk Manager when necessary.
FrontDesk Operations
Process guest payments, including cash, credit cards, and room charges, ensuring all transactions are handled securely and accurately.
Answer and direct incoming calls, taking reservations and handling guest inquiries with professionalism.
Manage room keys, ensuring they are issued, tracked, and returned securely.
Coordinate with housekeeping and maintenance departments to ensure rooms are clean, ready for occupancy, and that any guest requests are fulfilled.
Administrative Tasks
Maintain accurate records of guest information, reservations, and billing details in the property management system (PMS).
Balance and reconcile daily transactions, ensuring accuracy in cash handling and credit card processing.
Prepare and distribute guest folios at check-out, ensuring all charges are accurate and accounted for.
Assist in maintaining the cleanliness and organization of the frontdesk area, including stocking supplies and managing inventory.
Collaboration and Communication
Work closely with other departments, such as housekeeping and food and beverage, to ensure seamless service and guest satisfaction.
Communicate effectively with the FrontDesk Manager and other team members regarding guest needs, special requests, and any operational issues.
Participate in team meetings and training sessions to stay updated on hotel policies, procedures, and promotions.
Support the frontdesk team during busy periods or when additional help is needed.
Security and Safety
Follow all security procedures, including verifying guest identities and maintaining key control.
Report any suspicious activities, safety hazards, or maintenance issues to hotel management immediately.
Ensure that guest privacy and confidentiality are maintained at all times.
Other duties as assigned to meet the needs of the property.
Qualifications:
High school diploma or equivalent.
Previous experience in a frontdesk, customer service, or hospitality role is preferred.
Strong communication and interpersonal skills, with a focus on guest service.
Proficiency in frontdesk software systems, including property management systems (PMS).
Ability to work independently and handle multiple tasks efficiently in a fast-paced environment.
Strong problem-solving skills and attention to detail.
Physical ability to stand for extended periods and handle guest luggage if necessary.
Working Conditions:
Flexible working hours, including weekends and holidays.
May require working in shifts, including evenings and overnight.
Physical stamina is required for long periods of standing and interacting with guests.
Benefits:
Competitive salary.
Employee discounts on hotel stays.
Opportunities for career advancement within the hotel.
The statements in this job description are intended to represent key duties and the level of work being performed. They are not intended to be ALL responsibilities of the job.
Crossroads Hospitality, LLC is an Equal Opportunity/Affirmative Action Employer, and encourages women, minorities, individuals with disabilities, and protected veterans to apply
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How much does a front desk clerk earn in Charleston, SC?
The average front desk clerk in Charleston, SC earns between $20,000 and $30,000 annually. This compares to the national average front desk clerk range of $21,000 to $33,000.
Average front desk clerk salary in Charleston, SC
$24,000
What are the biggest employers of Front Desk Clerks in Charleston, SC?
The biggest employers of Front Desk Clerks in Charleston, SC are: